NETWORK ANALYZER – COPPER RELEASE 8.1

Motive Network Analyzer – Copper (NA-C) is a market proven solution for integrated line testing, diagnosis and optimization. NA-C helps service providers ensure digital subscriber lines (DSL) lines meet quality and stability requirements for the successful deployment of high-speed Internet and triple-play services. Pro-active management will enable you to detect problems before they impact your customers, or correct problems automatically through dynamic line reconfiguration. This release introduces management support for DSL Vectoring technology and re-transmission (RTX) protocol. NA-C also supports operational best practices throughout the access line lifecycle, including pre-qualification, provisioning, maintenance, troubleshooting and customer support.

KEY BENEFITS • ReduceDSLlineoperatingexpensesby

up to 50 percent

• Acceleratetroubleshootingandminimizeservice downtime

• FacilitatesmoothADSL2+,VDSL2,bondedDSL, & Vectoring upgrade

• ImproveQoEthroughbetterlinestability,quality of service, and pro-active detection of faults

• Offerthehighestachievableservicetierand increase ARPU through accurate knowledge of each line’s capabilities

• SupportDSLVectoringandintroductionof RTX to optimize service quality

OverviewThe global endeavor to provide consumers with 100 Mbps access is pushing DSL technology to its limit, thus making copper loopmanagementincreasinglycomplexand critical for managing the customer experience.Asoperatorslaunchtriple-playservices in an effort to increase (average revenue per user (ARPU),the performance level required from DSL lines rises dramatically.Offeringtheseservicesforcesproviders to operate lines close to their bit rate limit. In addition these real-time triple-play services demand greater line stability.WhileADSL2+,VDSL2,andVectoring technologies are able to deliver significantly more speed than current offerings, loops of inferior quality will result in unstable DSL connections, poor qualityofexperience(QoE)andadegradedcustomerexperience.Thusintegratedline testing becomes essential for copper

networks. NA-C provides line testing, diagnosis and optimization capabilities for DSL networks powered by Alcatel-Lucent or any other provider of access network infrastructure. It allows service providers to manage DSL loop quality, helping to ensure that DSL loops meet quality and stability requirements for successful triple-play deployments. NA-C addresses the full life cycle of DSL lines, including line pre-qualification, optimization, proac-tive maintenance, customer support and troubleshooting, so loop quality problems can be avoided, anticipated or resolved quickly. In addition to supporting advanced integration with customer care applica-tions for enhanced help desk support, NA-CdeliversPOTStestingcapabilities,enhances service quality, reduces service downtime and resolves problems faster toreduceoperatingexpenditures(OPEX)by up to 50 percent. In addition, NA-C has been successfully integrated with third-party DSLAMs through the Multi-vendor Plug-in (MVP) Program.

FEATURES• Network-widelinequalityassessment

allows operator to assess network performance and intervene where necessary.

• Accuratelinepre-qualificationandupgrade qualification provide the means to offer the best service to the customer.

• Dynamiclinemanagement(DLM)enablesautomatic line reconfiguration ensuring best profile is assigned to the line in combinationwithitsservice.Fullysupported for bonded DSL lines.

• ProvideDLMonbothRTXandVectoringenabled lines.

• SupportintroductionofVectoringwithinlegacy networks by setting profile of non-vector capable (alien disturber) lines to minimize impact on the vectoring group.

• On-demandandroutinelinequalityinspections give service providers the tools to remotely and quickly determine the cause of problems.

• Non-intrusivein-servicemonitoringenables detection of intermittent problems.

• Flexiblereportingusingbusinessintelligence reporting tools (BIRT).

• Proactivenetworkmaintenancethroughbinder-aware diagnosis, results in more effective prequalification and troubleshooting and allows proactive repair,whichavoidsexcessiverepaircosts, helpdesk calls, dissatisfied customers and also reduces churn.

• SimplifieddiagnosisforLevel1customersupport.

• Single-EndedLineTesting(SELT)andDual-Ended Line Testing (DELT) enable troubleshooting of connectivity problems.

• Identificationofvariousconnectivityproblems, including detection and localization of open circuit and short circuit faults and powered down customer premiseequipment(CPE)detection.ForcedSELT allows fault localization while line in service.

• Narrowbandlinetesting(NBLT)forPOTSservice troubleshooting, including metallic end line testing (MELT) for DSL line troubleshooting.

www.alcatel-lucent.com Alcatel, Lucent, Alcatel-Lucent and the Alcatel-Lucent logo are trademarks of Alcatel-Lucent. All other trademarks are the property of their respective owners. The information presented is subject to change without notice. Alcatel-Lucent assumes no responsibility for inaccuracies contained herein. Copyright©2012Alcatel-Lucent.Allrightsreserved.M2012063412(June)

• Advancedproblemroot-causeanalysisbasedonexpertsystemsandknowledgebases. Supports identification of various performance degradation causes, including: degraded contact, intermittent contact, unbalanced loop, untwisted in-house wiring, missingPOTSsplitter,time-varyingnoise,RadioFrequencyInterference(RFI),impulsenoise, crosstalk, CPE interoperability and bridge tap related issues.

• Identificationofvariousconnectivityproblems, including detection and localization of open circuit and short circuit faults and powered down CPE detection.

• SupportforbondinggroupsforXDSL&InverseMultiplexingoverATM(IMA)forSHDSL ports allows the customer service representative (CSR) to quickly diagnose a customer’s line and identify the issue by running an analysis in parallel on all the physical lines the bonding group contains.

• Expertrepairadvice,includingvirtualnoise and artificial noise repair advice.

• HP-Intel-Linuxsupport.

• MultivendordigitalsubscriberlineaccessModule (DSLAM) support enables full network coverage.

• Supportforvirtualunbundlingscenariobyallocating service provider to specific line.

Supported copper access technologies

• ADSL

• ADSL2

• ADSL2+

• ReachextendedADSL(READSL2)

• Symmetrichigh-speedDSL(SHDSL)

• VDSL

• VDSL2

• BondedDSLlines

• Vectoring

• POTS

• ISDN

Motive Access Network Management Family of Products

• NetworkAnalyzer–Copper

• NetworkAnalyzer–Fiber

• CustomerServiceConsole(CSC)

• ServiceManagementPlatform(SMP)

• DSLSupportTemplate

Learn MoreMotive Network Analyzer-Copper is an integral component of the broader Motive CustomerExperienceSolutions(CXS)portfolio. The CXS portfolio helps service

providers forge stronger and more valuable customer relationships. These solutions and services enable service providers to foster long lasting brand loyalty by building customer-focused improvements into their

products and services.Formoreinformation,pleasevisit: www.alcatel-lucent.com/motive

Figure 1. Network Analyzer Line Quality Diagnosis (LQD) Status Report