mototrbo professional digital two-way radio …...important safety information rf energy exposure...

PROFESSIONAL DIGITAL TWO-WAY RADIO

MOTOTRBO™DM4400/DM4401/DM4400e/DM4401e NUMERIC DISPLAY MOBILE USER GUIDE

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Contents

Important Safety Information..........6

Software Version..............................7

Computer Software Copyrights......8

Basic Operations............................. 9Powering Up the Radio....................................9Turning Off the Radio...................................... 9Adjusting the Volume.......................................9

Radio Controls............................... 10Volume/Channel Knob...................................10

Capacity Max Operations..............11

Capacity Max Operations...... 12Push-To-Talk (PTT) Button.................12Programmable Buttons....................... 12Assignable Radio Functions............... 12Assignable Settings or Utility

Functions....................................... 14Registration.........................................14Zone and Channel Selections.............15

Selecting Zones....................... 15Selecting a Call Type............... 16Selecting a Site........................ 16Roam Request......................... 16Site Lock On/Off.......................16Site Restriction.........................17Site Trunking ...........................17

Calls....................................................18Group Calls.............................. 18Broadcast Call..........................19Private Call...............................20All Calls.................................... 23Phone Calls..............................24

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Call Preemption........................26Voice Interrupt..........................26

Advanced Features.............................27Call Queue............................... 27Talkgroup Scan........................28Bluetooth..................................28Multi-Site Controls....................29Home Channel Reminder.........30Call Indicator Settings.............. 31Call Alert Operation..................31Emergency Operation.............. 32Text Messaging........................37Privacy..................................... 37Stun..........................................38Lone Worker.............................39Password Lock Features..........39Over-the-Air Programming ......40Wi-Fi Operation........................40Utilities......................................41

Connect Plus Operations..............45

Additional Radio Controlsin Connect Plus Mode........ 46

Push-To-Talk (PTT) Button.................46Programmable Buttons....................... 46

Assignable Radio Functions.....47Assignable Settings or Utility

Functions............................ 48Identifying Status Indicators in

Connect Plus Mode....................... 48LED Indicator........................... 48Indicator Tones........................ 50Alert Tones...............................50

Switching Between Connect Plusand Non-Connect Plus Modes.......50

Making and Receiving Callsin Connect Plus Mode........ 51

Selecting a Site...................................51Roam Request......................... 51Site Lock On/Off.......................51

Selecting a Zone.................................51Using Multiple Networks..................... 52Selecting a Call Type..........................52Receiving and Responding to a

Radio Call...................................... 52Receiving and Responding

to a Group Call....................53

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Receiving and Respondingto a Private Call...................53

Receiving a Site All Call...........54Receiving an Inbound

Private Phone Call.............. 54Receiving an Inbound

Phone Talkgroup Call......... 54Inbound Phone Multi-Group

Call......................................54Making a Radio Call............................54

Making a Call .......................... 55Making a Private Call with a

One Touch Call Button........57

Advanced Features inConnect Plus Mode............ 58

Home Channel Reminder................... 58Auto Fallback...................................... 58

Indications of Auto FallbackMode................................... 58

Making/Receiving Calls inFallback Mode.....................59

Returning to NormalOperation............................ 59

Scan....................................................60

Starting and Stopping Scan..... 60Responding to a

Transmission During aScan....................................60

Turning Scan On or Off.......................60Understanding Scan Operation...........61Scan Talkback.................................... 61Editing Priority for a Talkgroup............62Call Indicator Settings.........................62

Escalating Alarm ToneVolume................................62

Call Alert Operation.............................62Responding to Call Alerts.........62Making a Call Alert with the

One Touch AccessButton..................................63

Emergency Operation.........................63Responding to an

Emergency Call...................65Ignore Emergency Revert

Call......................................65Initiating an Emergency Call.... 65Initiating an Emergency Call

with Voice to Follow............ 66Initiating an Emergency Alert... 66Exiting Emergency Mode......... 67

Text Message Features...................... 67

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Sending a Quick TextMessage with the OneTouch Access Button.......... 67

Privacy................................................ 67Making a Privacy-Enabled

(Scrambled) Call................. 68Password Lock Features.................... 68

Accessing the Radio fromPassword............................ 68

Unlocking the Radio fromLocked State....................... 69

Bluetooth Operation............................69Finding and Connecting to a

Bluetooth Device.................70Disconnecting from a

Bluetooth Device.................70Switching Audio Route

between Internal RadioSpeaker and BluetoothDevice................................. 71

Wi-Fi Operation...................................71Turning Wi-Fi On or Off............71Connecting to a Network

Access Point....................... 71Utilities................................................ 72

Turning the Radio Tones/Alerts On or Off................... 72

Setting the Power Level........... 72Voice Announcement...............72Turning Horns/Lights On or

Off....................................... 72Intelligent Audio........................73Turning the Acoustic

Feedback SuppressorFeature On or Off................73

Turning GPS/GNSS On orOff....................................... 73

Other Systems................................75

Other Systems........................76Push-To-Talk (PTT) Button.................76Programmable Buttons....................... 76

Assignable Radio Functions.....76Assignable Settings or Utility

Functions............................ 79Status Indicators................................. 79Conventional Analog and Digital

Modes............................................ 79Icon Information.................................. 79IP Site Connect ................................80

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Capacity Plus--Single Site ............... 81Capacity Plus--Multi-Site ................. 81Zone and Channel Selections.............82

Selecting Zones....................... 82Selecting Channels.................. 82

Calls....................................................83Group Calls.............................. 83Private Calls .........................84All Calls.................................... 86Selective Calls ..................... 87Phone Calls ......................... 88Stopping Radio Calls ........... 89Talkaround............................... 90

Advanced Features.............................91Home Channel Reminder.........91Scan Lists.................................91Scan.........................................92Vote Scan ............................ 93Call Indicator Settings.............. 94Call Alert Operation..................94Emergency Operation.............. 95Text Messaging Features .... 99Privacy ............................... 100Multi-Site Controls..................101Lone Worker...........................102

Bluetooth................................102Auto-Range Transponder

System ...........................104Over-the-Air Programming .104Transmit Inhibit.......................104Password Lock Features........105Wi-Fi Operation......................105Utilities....................................106

Limited Warranty....................................112MOTOROLA COMMUNICATION

PRODUCTS........................................... 112I. WHAT THIS WARRANTY COVERS

AND FOR HOW LONG:......................... 112II. GENERAL PROVISIONS........................ 113III. STATE LAW RIGHTS:............................113IV. HOW TO GET WARRANTY SERVICE..113V. WHAT THIS WARRANTY DOES NOT

COVER...................................................114VI. PATENT AND SOFTWARE

PROVISIONS......................................... 114VII. GOVERNING LAW................................116

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Important Safety InformationRF Energy Exposure and Product Safety Guidefor Mobile Two-Way Radios

ATTENTION!

This radio is restricted to Occupational use only.Before using the radio, read the RF Energy Exposureand Product Safety Guide for Mobile Two-WayRadios which contains important operatinginstructions for safe usage and RF energy awarenessand control for Compliance with applicable standardsand Regulations.

For a list of Motorola-approved antennas and otheraccessories, visit the following website:

http://www.motorolasolutions.com

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http://www.motorolasolutions.com

Software VersionAll the features described in the following sections aresupported by the software version R02.50.10 or later.

Check with your dealer or system administrator formore information.

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Computer Software CopyrightsThe Motorola products described in this manual mayinclude copyrighted Motorola computer programsstored in semiconductor memories or other media.Laws in the United States and other countriespreserve for Motorola certain exclusive rights forcopyrighted computer programs including, but notlimited to, the exclusive right to copy or reproduce inany form the copyrighted computer program.Accordingly, any copyrighted Motorola computerprograms contained in the Motorola productsdescribed in this manual may not be copied,reproduced, modified, reverse-engineered, ordistributed in any manner without the express writtenpermission of Motorola. Furthermore, the purchase ofMotorola products shall not be deemed to grant eitherdirectly or by implication, estoppel, or otherwise, anylicense under the copyrights, patents or patentapplications of Motorola, except for the normal non-exclusive license to use that arises by operation oflaw in the sale of a product.

The AMBE+2™ voice coding Technology embodied inthis product is protected by intellectual property rights

including patent rights, copyrights and trade secretsof Digital Voice Systems, Inc.

This voice coding Technology is licensed solely foruse within this Communications Equipment. The userof this Technology is explicitly prohibited fromattempting to decompile, reverse engineer, ordisassemble the Object Code, or in any other wayconvert the Object Code into a human-readable form.

U.S. Pat. Nos. #5,870,405, #5,826,222, #5,754,974,#5,701,390, #5,715,365, #5,649,050, #5,630,011,#5,581,656, #5,517,511, #5,491,772, #5,247,579,#5,226,084 and #5,195,166.

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Basic OperationsThis chapter explains the operations to get youstarted on using the radio.

Powering Up the RadioFollow the procedure to power up your radio.

Press the On/Off button.

• A tone sounds.• The green LED lights up.• The display screen lights up.

Note:There is no tone upon powering up if theTones/Alerts function is disabled. See TurningRadio Tones/Alerts On or Off on page 42 formore information.

Check your battery if your radio does not power up.Make sure that it is charged and properly attached.Contact your dealer if your radio still does not powerup.

Turning Off the RadioFollow the procedure to turn off your radio.

Press and hold the On/Off button.The radio may take up to 7 seconds to completelyturn off.

Adjusting the VolumeFollow the procedure to change the volume level ofyour radio.

Do one of the following:

• Turn the On/Off/Volume Control Knobclockwise to increase the volume.

• Turn the On/Off/Volume Control Knobcounterclockwise to decrease the volume.

Note:Your radio can be programmed to have aminimum volume offset where the volumelevel cannot be lowered past theprogrammed minimum volume. Check withyour dealer or system administrator formore information.

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Radio ControlsThis chapter explains the buttons and functions tocontrol the radio.

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1 On/Off/Information Button2 Volume/Channel Knob3 Display4 Speaker5 Front Programmable Buttons6 Accessory Connector7 LED Indicators

Volume/Channel KnobThe Volume/Channel Knob can be programmed fordual volume and channel control, or for volumecontrol only.

To adjust the volume, see Adjusting the Volume onpage 9.

To change the channels, press and hold the Volume/Channel Knob until the display blinks to enter thechannel selection state. Turn the Volume/ChannelKnob to select the channel. The display continuesblinking until you exit the channel selection state. Doone of the following:

• Press the Volume/Channel Knob.• Wait for the menu timer to expire.

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Capacity Max Operations

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Capacity Max Operations

Push-To-Talk (PTT) ButtonThe PTT button serves two basic purposes.

• While a call is in progress, the PTT button allowsthe radio to transmit to other radios in the call. Themicrophone is activated when the PTT button ispressed.

• While a call is not in progress, the PTT button isused to make a new call.

Press and hold the PTT button to talk. Release thePTT button to listen.

If the Talk Permit Tone or the PTT Sidetone isenabled, wait until the short alert tone ends beforetalking.

If the Channel Free Indication feature is enabled onyour radio (programmed by your dealer), you will heara short alert tone the moment the target radio (theradio that is receiving your call) releases the PTTbutton, indicating the channel is free for you torespond.

You hear a continuous Talk Prohibit Tone if your callis interrupted, for example when the radio receives anEmergency call. You should release the PTT button.

Programmable ButtonsDepending on the duration of a button press, yourdealer can program the programmable buttons asshortcuts to radio functions.

Short press Pressing and releasing rapidly.

Long press Pressing and holding for theprogrammed duration.

Note:See Emergency Operation on page 95 formore information on the programmed durationof the Emergency button.

Assignable Radio FunctionsThe following radio functions can be assigned to theprogrammable buttons by your dealer or systemadministrator.

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Bluetooth® AudioSwitch

Toggles audio routingbetween internal radiospeaker and externalBluetooth-enabled accessory.

Cancel Allows users to end selectedcalls.

Emergency Depending on theprogramming, initiates orcancels an emergency.

Ext Public Address(PA)

Toggles audio routingbetween the connected PAloudspeaker amplifier and theinternal PA system of theradio.

Manual Site Roam Starts the manual site search.

Mic AGC Toggles the internalmicrophone automatic gaincontrol (AGC) on or off.

One Touch Access Directly initiates a predefinedBroadcast, Private, Phone orGroup Call, a Call Alert or aQuick Text message.

Option BoardFeature

Toggles option boardfeature(s) on or off for optionboard-enabled channels.

Phone Exit Ends a Phone Call.

Privacy Toggles privacy on or off.

Public Address(PA)

Toggles the internal PAsystem of the radio on or off.

Reset HomeChannel

Sets a new home channel.

Silence HomeChannel Reminder

Mutes the Home ChannelReminder.

Site Info Plays site announcementvoice messages for thecurrent site when VoiceAnnouncement is enabled.

Site Lock When toggled on, the radiosearches the current site only.When toggled off, the radiosearches other sites inaddition to the current site.

Status Selects the status list menu.

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Telemetry Control Controls the Output Pin on alocal or remote radio.

Trill Enhancement Toggles trill enhancement onor off.

VoiceAnnouncement

Toggles voice announcementon or off.

VoiceAnnouncement forChannel

Plays zone and channelannouncement voicemessages for the currentchannel. This function isunavailable when VoiceAnnouncement is disabled.

Wi-Fi Toggles Wi-Fi on or off.

Zone Toggle Allows radio user to togglebetween Zone 1 and Zone 2.

Assignable Settings or Utility FunctionsThe following radio settings or utility functions can beassigned to the programmable buttons.

Tones/Alerts Toggles all tones and alerts on oroff.

Channel Up/Down

Depending on the programming,changes channel to previous ornext channel.

Power Level Toggles transmit power levelbetween high and low.

RegistrationThere are a number of registration-related messagesthat the radio user may receive.

Registering

Typically, registration is sent to the system duringpower up, Talkgroup change, or during site roaming.If a radio fails registration on a site, the radioautomatically attempts to roam to another site. Theradio temporarily removes the site where registrationwas attempted from the roaming list.

The indication means that the radio is busy searchingfor a site to roam, or that the radio has found a sitesuccessfully but is waiting for a response to theregistration messages from the radio.

When a radio is registering, a tone sounds and theyellow LED double flashes to indicate a site search.

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If the indications persist, the user should changelocations or if allowed, manually roam to another site.

Out of Range

A radio is deemed to be out of range when the radiois unable to detect a signal from the system or fromthe current site. Typically, this indication means thatthe radio is outside of the geographic outbound radiofrequency (RF) coverage range.

When a radio is out of range, a repetitive tone soundsand the red LED flashes.

Contact your dealer or system administrator if theradio still receives out of range indications while beingin an area with good RF coverage.

Talkgroup Affiliation Failed

A radio tries to affiliate to the Talkgroup specified inthe channels or Unified Knob Position (UKP) duringregistration.

A radio that is in affiliation fail state is unable to makeor receive calls from the Talkgroup that the radio istrying to affiliate to.

Contact your dealer or system administrator if theradio receives affiliation failure indications.

Register Denied

Registration denied indicators are received when theregistration with the system is not accepted.

The radio does not indicate to the radio user thespecific reason the registration was denied. Normally,a registration is denied when the system operator hasdisabled the access of the radio to the system.

When a radio is denied registration, the yellow LEDdouble flashes to indicate a site search.

Zone and Channel SelectionsThis chapter explains the operations to select a zoneor channel on your radio.

The radio can be programmed with a maximum of250 Capacity Max Zones with a maximum of 160Channels per zone. Each Capacity Max zonecontains a maximum of 16 assignable positions.

Selecting ZonesFollow the procedure to select the required zone onyour radio.

Press the programmed Zone Toggle button.One of the following tone sounds:

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Positive Indicator Tone Radio is in Zone 2.

Negative Indicator Tone Radio is in Zone 1.

Selecting a Call Type

Use the Channel Selector Knob to select a call type.This can be a Group Call, Broadcast Call, All Call, orPrivate Call, depending on how your radio isprogrammed. If you change the Channel SelectorKnob to a different position (that has a call typeassigned to it), this causes the radio to re-registerwith the Capacity Max System. The radio registerswith the Talkgroup ID that has been programmed forthe new Channel Selector Knob position call type.

Your radio does not operate when selected to anunprogrammed channel, use the Channel SelectorKnob to select a programmed channel instead.

Once the required zone is set (if you have multiplezones in your radio), turn the programmedChannel Selector Knob to select the call type.

Selecting a Site

A site provides coverage for a specific area. In amulti-site network, the Capacity Max radio willautomatically search for a new site when the signal

level from the current site drops to an unacceptablelevel.

Roam Request

A Roam Request tells the radio to search for adifferent site, even if the signal from the current site isacceptable.

If there are no sites available:

• The radio continues to search through the list ofsites.

• The radio will return to the previous site, if theprevious site is still available.

Note:This is programmed by your dealer.

Press the programmed Manual Site Roam button.You hear a tone, indicating the radio has switchedto a new site.

Site Lock On/Off

When toggled on, the radio searches the current siteonly. When toggled off, the radio searches other sitesin addition to the current site.

Press the programmed Site Lock button.

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If the Site Lock function is toggled on:

• You hear a positive indicator tone, indicatingthe radio has locked to the current site.

If the Site Lock function is toggled off:

• You hear a negative indicator tone, indicatingthe radio is unlocked.

Site Restriction

In Capacity Max system, your radio administrator hasthe ability to decide which network sites your radio isand is not allowed to use. The radio does not have tobe reprogrammed to change the list of allowed anddisallowed sites. If your radio attempts to register at adisallowed site, your radio receives indication that thesite is denied. The radio then searches for a differentnetwork site.

When experiencing site restrictions, the yellow LEDdouble flashes to indicate a site search.

Site TrunkingA site must be able to communicate with the TrunkController to be considered as System Trunking. Ifthe site cannot communicate with the Trunk Controllerin the system, a radio enters Site Trunking mode.

While in Site Trunking, the radio provides a periodicaudible and visual indication to the user to inform theuser of their limited functionality.

When a radio is in Site Trunking, a repetitive tonesounds.

The radios in Site Trunking are still able to makegroup and individual voice calls as well as send textmessages to other radios within the same site. Voiceconsoles, logging recorders, phone gateways, anddata applications cannot communicate to the radiosat the site.

Once in Site Trunking, a radio that is involved in callsacross multiple sites will only be able to communicatewith other radios within the same site. Communicationto and from other sites would be lost.

Note:If there are multiple sites that cover the currentlocation of the radio and one of the sitesenters Site Trunking, the radios roam toanother site if within coverage.

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CallsThis chapter explains the operations to receive,respond to, make, and stop calls.

You can select a subscriber alias or ID, or group aliasor ID after you have selected a channel by using oneof these features:

ProgrammedOne TouchAccess Button

This method is used for Group,Private, and Phone Calls only.

Note:You can only have oneID assigned to a OneTouch Access buttonwith a short or longprogrammable buttonpress.

ProgrammableButton

This method is used for PhoneCalls only.

Volume/ChannelSelector Knob

This method manually selects asubscriber alias or ID, or groupalias or ID.

Group CallsYour radio must be configured as part of a group toreceive a call from or make a call to the group ofusers.Making Group CallsFollow the procedure to make Group Calls on yourradio.

1 Do one of the following:

• Select a channel with the active group alias orID. See Selecting a Call Type on page 16.

• Press the programmed One Touch Accessbutton.

2 Press the PTT button to make the call.The green LED lights up.


• Wait for the Talk Permit Tone to end and speakclearly into the microphone if enabled.

• Wait for the PTT Sidetone to end and speakclearly into the microphone if enabled

4 Release the PTT button to listen.

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The green LED lights up when the target radioresponds.

5 If the Channel Free Indication feature is enabled,you hear a short alert tone the moment thetransmitting radio releases the PTT button,indicating the channel is free for you to respond.Press the PTT button to respond to the call.The call ends when there is no voice activity for apredetermined period.

The call initiator can press the programmedCancel button to end a Group Call.

Responding to Group CallsFollow the procedure to respond to Group Calls onyour radio.

When you receive a Group Call:

• The green LED blinks.• Your radio unmutes and the incoming call sounds

through the speaker.


• If the Channel Free Indication feature isenabled, you hear a short alert tone themoment the transmitting radio releases the

PTT button, indicating the channel is free foryou to respond. Press the PTT button torespond to the call.

• If the Voice Interrupt feature is enabled, pressthe PTT button to interrupt the audio from thetransmitting radio and free the channel for youto respond.

The green LED lights up.



• Wait for the PTT Sidetone to end and speakclearly into the microphone if enabled.

3 Release the PTT button to listen.The call ends when there is no voice activity for apredetermined period.

Broadcast CallA Broadcast Call is a one-way voice call from anyuser to an entire talkgroup.

The Broadcast Call feature allows only the callinitiating user to transmit to the talkgroup, while therecipients of the call cannot respond.

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The broadcast initiator can also end the broadcastcall. To receive a call from a group of users, or to calla group of users, the radio must be configured as partof a group.

Making Broadcast CallsFollow the procedure to make Broadcast Calls onyour radio.


• Select a channel with the active group alias orID. See Selecting a Call Type on page 16.






The call initiator can press the programmedCancel button to end the Broadcast Call.

Receiving Broadcast CallsFollow the procedure to receive a Broadcast Call onyour radio.

When you receive a Broadcast Call:



Note:Recipient users are not allowed to Talkbackduring a Broadcast Call. The Talkback ProhibitTone will sound momentarily if the PTT buttonis pressed during a Broadcast Call.

Private CallA Private Call is a call from an individual radio toanother individual radio.

There are two ways to set up a Private Call.

• The first call type is called Off Air Call Set-Up(OACSU). OACSU sets up the call afterperforming a radio presence check and completesthe call automatically.

• The second type is called Full Off Air Call Set-Up(FOACSU). FOACSU also sets up the call afterperforming a radio presence check. However,

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FOACSU calls require user acknowledgement tocomplete the call and allows the user to eitherAccept or Decline the call.

The type of call is configured by the systemadministrator.

Note:Both the call initiator and recipient are able toterminate an on-going Private Call by pressingthe programmed Cancel button.

Making Private CallsYour radio must be programmed for you to initiate aPrivate Call. You hear a negative indicator tone whenyou initiate the call if this feature is not enabled.If thetarget radio is not available, you hear a short tone.Follow the procedure to make Private Calls on yourradio.


• Select a channel with the active subscriberalias or ID. See Selecting a Call Type on page16.


2 Hold the microphone 1 to 2 inches (2.5 to 5.0 cm)from your mouth.


4 Wait for the Talk Permit Tone to end and speakclearly into the microphone if enabled.

5 Release the PTT button to listen.The green LED lights up when the target radioresponds.

6 The call ends when there is no voice activity for apredetermined period.You will hear a short tone.Both the call initiator and recipient are able toterminate an on-going Private Call by pressing theprogrammed Cancel button.

Making a Private Call with a One Touch CallButton

The One Touch Call feature allows you to easilymake a Private Call to a pre-defined Private Call aliasor ID. This feature can be assigned to a short or longprogrammable button press.

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You can ONLY have one alias or ID assigned to aOne Touch Call button. Your radio can have multipleOne Touch Call buttons programmed.

1 Press the programmed One Touch Call button tomake a Private Call to the pre-defined Private Callalias or ID.


3 Press the PTT button to make the call.

The LED lights up solid green.

4 Wait for the Talk Permit Tone to finish (if enabled)and speak clearly into the microphone.

5 Release the PTT button to listen.When the target radio responds, the LED blinksgreen.If there is no voice activity for a predeterminedperiod of time, the call ends.Both the call initiator and recipient are able toterminate an on-going Private Call by pressing theprogrammed Cancel button.

Responding to Private Calls

When you receive a Private Call:



Note:Depending on how your radio is configured,either Off Air Call Set-Up (OACSU) or Full OffAir Call Set-Up (FOACSU), responding toPrivate Calls may or may not require useracknowledgement.

For the OACSU configuration, your radiounmutes and the call connects automatically.

The following are methods on how to respond toPrivate Calls configured as FOACSU.

• To decline a Private Call, perform the followingaction:

• Press the programmed Cancel button.

• To accept a Private Call, perform the followingaction:

• Press the PTT button on any entry.

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• The green LED lights up.


• Release the PTT button to listen.The call ends when there is no voice activity for apredetermined period.A tone sounds.

Note:Both the call initiator and recipient are ableto terminate an on-going Private Call bypressing the programmed Cancel button.

All CallsAn All Call is a call from an individual radio to everyradio on the site or every radio at a group of sites,depending on system configuration. An All Call isused to make important announcements, requiring fullattention from the user. The users on the systemcannot respond to an All Call.

Capacity Max supports Site All Call and Multi-site AllCall. The system administrator may configure one orboth of these in your radio.

Note:Subscribers can support System-Wide AllCalls but Motorola infrastructure does notsupport System-Wide All Calls.

Making All Calls

Your radio must be programmed for you to make anAll Call. Follow the procedure to make All Calls onyour radio.

1 Select a channel with the active All Call groupalias or ID. See Selecting a Call Type on page 16.





Users on the channel cannot respond to an AllCall.

The call initiator can press the programmedCancel button to end the All Call.

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Receiving All Calls

When you receive an All Call:

• A tone sounds.• The green LED blinks.• Your radio unmutes and the incoming call sounds


If the Channel Free Indication feature is enabled, youhear a short alert tone when the transmitting radioreleases the PTT button, indicating the channel isfree for you to use. You cannot respond to an All Call.

Note:The radio stops receiving the All Call if youswitch to a different channel while receivingthe call. You are not able to continue with anymenu navigation or editing until the call endsduring an All Call.

Phone CallsA Phone Call is a call from an individual radio to atelephone.

In Capacity Max, your radio is able to receive callsand talkback even if the Phone Call capability isdisabled.

The Phone Call capability can be enabled byassigning and setting up phone numbers on thesystem. Check with your system administrator todetermine how your radio has been programmed.

Making Phone CallsFollow the procedure to make Phone Calls on yourradio.

When you attempt to make or end a Phone Callwithout the access and deaccess codespreconfigured, the attempt fails and a negativeindicator tone sounds.

1 Press the programmed One Touch Accessbutton to the predefined alias or ID.If the entry for the One Touch Access button isempty, a negative indicator tone sounds.If successful:

• The DMTF Tone sounds.• You hear the dialling tone of the telephone

user.

If unsuccessful:

• A negative indicator tone sounds.• The phone call fails. Repeat this step.

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2 Press the PTT button to respond to the call.


4 Press the programmed Phone Exit button to endthe call.If end-call-setup is successful:

• A tone sounds.

If end-call-setup is unsuccessful:

• A negative indicator tone sounds.• Repeat this step, or wait for the telephone user

to end the call.

Responding to Phone Calls as Group CallsFollow the procedure to respond to Phone Calls asGroup Calls on your radio.

When you receive a Phone Call as a Group Call:





3 If there is no voice activity for a predeterminedperiod of time, the call ends.You hear a short tone.

Note:If Phone Call capability is not enabled inyour radio, the radio is not able toterminate a phone call as a group call. Thetelephone user must end the call. Therecipient user is only allowed to talkbackduring the call.

Responding to Phone Calls as All CallsWhen you receive a Phone Call as an All Call, thereceiving radio is unable to talkback or respond. Therecipient user is also not allowed to end the All Call.

When you receive a Phone Call as an All Call:



Responding to Phone Calls as Private CallsFollow the procedure to respond to Phone Calls asPrivate Calls on your radio.

When you receive a Phone Call as a Private Call:

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3 If there is no voice activity for a predeterminedperiod of time, the call ends.You hear a short tone.

Note:If Phone Call capability is not enabled inyour radio, the radio is not able toterminate a phone call as a private call.The telephone user must end the call. Therecipient user is only allowed to talkbackduring the call.

Call PreemptionCall Preemption allows a radio to stop any in-progress voice transmission and initiate a prioritytransmission.

With the Call Preemption feature, the systeminterrupts and preempts ongoing calls in instanceswhere trunked channels are unavailable.

Higher priority calls such as an Emergency Call or anAll Call preempt the transmitting radio toaccommodate the higher priority call. If no otherRadio Frequency (RF) channels are available, anEmergency Call preempts an All Call as well.

Voice InterruptVoice Interrupt allows the user to shut down an in-progress voice transmission.

This feature uses reverse channel signaling to stopthe in-progress voice transmission of a radio, if theinterrupting radio is configured to Voice Interrupt, andthe transmitting radio is configured to be Voice CallInterruptible. The interrupting radio is then allowed tomake a voice transmission to the participant in thestopped call.

The Voice Interrupt feature significantly improves theprobability of successfully delivering a newtransmission to the intended parties when a call is inprogress.

Voice Interrupt is accessible to the user only if thisfeature has been set up in the radio. Check with yourdealer or system administrator for more information.C

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Enabling Voice InterruptFollow the procedure to initiate Voice Interrupt onyour radio.

Your radio must be programmed to allow you to usethis feature. Check with your dealer or systemadministrator for more information.

1 Press the PTT button during an on-going call tointerrupt the transmission.The radio sounds a negative indicator tone untilthe PTT button is released.

2 Wait for acknowledgement.If successful:

• A positive indicator tone sounds.

If unsuccessful:

• A negative indicator tone sounds.




Advanced FeaturesThis chapter explains the operations of the featuresavailable in your radio.

Note:Your dealer or system administrator may havecustomized your radio for your specific needs.Check with your dealer or systemadministrator for more information.

Call QueueWhen there are no resources available to process acall, Call Queue enables the call request to be placedin the system queue for the next available resources.

You hear a Call Queue Tone after pressing the PTTbutton indicating that the radio has entered CallQueue State. The PTT button may be released oncethe Call Queue Tone is heard.

If the call setup is successful, the following occur:

• The green LED blinks.• If enabled, the Talk Permit Tone sounds.• The radio user has up to 4 seconds to press the

PTT button to begin voice transmission.

If the call setup is unsuccessful, the following occur:

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• If enabled, the Reject Tone sounds.• The call is terminated and the radio exits the call

setup.

Talkgroup ScanThis feature allows your radio to monitor and join callsfor groups defined by a Digital Receive Group List.The Digital Receive Group List is programmed by thesystem administrator. When the radio detects a call inprogress on one of these talkgroups, the radio playsthe transmission. User can then push the PTT buttonand reply to that Talkgroup.

Your radio is only allowed to join a Talkgroup scancall at the site where another radio has alreadyregistered with using that Talkgroup, at the desiredsite.

Note:Check with your system administrator todetermine how your radio has beenprogrammed.

BluetoothThis feature allows you to use your radio with aBluetooth-enabled device (accessory) via a Bluetoothconnection. Your radio supports both Motorola and

COTS (Commercially available Off-The-Shelf)Bluetooth-enabled devices.

Bluetooth operates within a range of 10 meters (32feet) line of sight. This is an unobstructed pathbetween your radio and your Bluetooth-enableddevice. It is not recommended that you leave yourradio behind and expect your Bluetooth-enableddevice to work with a high degree of reliability whenthey are separated.

At the fringe areas of reception, both voice and tonequality will start to sound "garbled" or "broken". Tocorrect this problem, simply position your radio andBluetooth-enabled device closer to each other (withinthe 10-meter defined range) to re-establish clearaudio reception. The Bluetooth function of your radiohas a maximum power of 2.5 mW (4 dBm) at the 10-meter range.

Your radio can support up to three simultaneousBluetooth connections with Bluetooth-enableddevices of unique types. For example, a headset, ascanner, and a PTT-Only Device (POD). Multipleconnections with Bluetooth-enabled devices of thesame type are not supported.C

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Refer to the user manual of your respectiveBluetooth-enabled device for more details on the fullcapabilities of your Bluetooth-enabled device.

Note:If disabled via the CPS, all Bluetooth-relatedfeatures are disabled and the Bluetooth devicedatabase is erased.

Connecting to Bluetooth Devices

Turn on your Bluetooth-enabled device and place it inpairing mode.

Press the programmed Bluetooth Connectbutton.Your Bluetooth-enabled device may requireadditional steps to complete the pairing. Refer tothe user manual of your Bluetooth-enabled device.

• A tone sounds.• The yellow LED blinks.

Wait for acknowledgment.

If successful:


If unsuccessful:


Disconnecting from Bluetooth Devices

Press the programmed Bluetooth Disconnectbutton.A positive indicator tone sounds when the devicehas been disconnected.

Switching Audio Route between Internal RadioSpeaker and Bluetooth DeviceFollow the procedure to toggle audio routing betweeninternal radio speaker and external Bluetooth device.

Press the programmed Bluetooth Audio Switchbutton.

A tone sounds when the audio route has switched.

Multi-Site ControlsStarting Manual Site SearchFollow the procedure to start manual site searchwhen the received signal strength is poor in order toattempt to find a site with better signal.

Press the programmed Manual Site Roam button.

• A tone sounds.

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• The green LED blinks.

If the radio finds a new site:

• A positive indicator tone sounds.• The LED turns off.

If the radio fails to find a new site:

• A negative indicator tone sounds.• The LED turns off.

Site Lock On/Off







Home Channel ReminderThis feature provides a reminder when the radio isnot set to the home channel for a period of time.

If this feature is enabled when your radio is not set tothe home channel for a period of time, the followingoccurs periodically:

• The Home Channel Reminder tone andannouncement sound.

You can respond to the reminder by performing oneof the following actions:

• Return to the home channel.• Mute the reminder temporarily via the

programmable button.• Set a new home channel via the programmable

button.

Muting the Home Channel ReminderWhen the Home Channel Reminder occurs, you cantemporarily mute the reminder.

Press the Silence Home Channel Reminderprogrammable button.C

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Setting New Home ChannelsWhen the Home Channel Reminder occurs, you canset a new home channel.

Press the Reset Home Channel programmablebutton to set the current channel as the new HomeChannel.

Call Indicator SettingsEscalating Alarm Tone VolumeThe radio can be programmed to continually alert,when a radio call remains unanswered. This is doneby automatically increasing the alarm tone volumeover time. This feature is known as Escalert.

Call Alert OperationCall Alert paging enables you to alert a specific radiouser to call you back when they are able to do so.

This feature is accessible via a programmed OneTouch Access button.

In Capacity Max, the Call Alert feature allows a radiouser or a dispatcher to send an alert to another radiouser requesting the radio user to call back theinitiating radio user when available. Voicecommunication is not involved in this feature.

The Call Alert Operation can be configured by thedealer or the system administrator to allow the user topress the PTT button to respond directly to the callinitiator by making a Private Call.

An Off Air Call Set-Up (OACSU) private call allowsthe user to respond immediately while an Full Off AirCall Set-Up (FOACSU) private call requires useracknowledgement for the call. OACSU type calls aretherefore, recommended to be used for the call alertfeature. See Private Call on page 20.

Making Call AlertsFollow the procedure to make Call Alerts on yourradio.

1 Press the programmed One Touch Accessbutton.The green LED lights up.

2 Wait for acknowledgment.

If the Call Alert acknowledgment is received, apositive indicator tone sounds.

If the Call Alert acknowledgment is not received, anegative indicator tone sounds.

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Responding to Call AlertsFollow the procedure to respond to Call Alerts onyour radio.

When you receive a Call Alert:

• A repetitive tone sounds.• The yellow LED blinks.

Press the PTT button within four seconds torespond with a Private Call.

Emergency OperationAn Emergency Alarm is used to indicate a criticalsituation. You are able to initiate an Emergency atany time even when there is activity on the currentchannel.

In Capacity Max, the receiving radio can only supporta single Emergency Alarm at a time. If initiated, asecond Emergency Alarm will override the first alarm.

When an Emergency Alarm is received, the recipientmay choose to either delete the alarm and exit theAlarm List, or respond to the Emergency Alarm bypressing the PTT button and transmitting non-emergency voice.

Your dealer or system administrator can set theduration of a button press for the programmedEmergency button, except for long press, which issimilar with all other buttons:

Short Press Duration between 0.05 seconds and0.75 seconds.

Long Press Duration between 1.00 second and3.75 seconds.

The Emergency button is assigned with theEmergency On/Off feature. Check with your dealer forthe assigned operation of the Emergency button.

Note:

If short press the Emergency button isassigned to turn on the Emergency mode,then long press the Emergency button isassigned to exit the Emergency mode.

If long press the Emergency button isassigned to turn on the Emergency mode,then short press the Emergency button isassigned to exit the Emergency mode.

Your radio supports three Emergency Alarms:

• Emergency Alarm

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• Emergency Alarm with Call• Emergency Alarm with Voice to Follow

In addition, each alarm has the following types:

Regular Radio transmits an alarm signal andshows audio and/or visual indicators.

Silent Radio transmits an alarm signal withoutany audio or visual indicators. Radioreceives calls without any soundthrough the speaker, until theprogrammed hot mic transmissionperiod is over and/or you press the PTTbutton.

SilentwithVoice

Radio transmits an alarm signal withoutany audio or visual indicators, but allowincoming calls to sound through thespeaker.

Note:Only one of the Emergency Alarms above canbe assigned to the programmed Emergencybutton or the Emergency footswitch.

Sending Emergency AlarmsThis feature allows you to send an Emergency Alarm,a non-voice signal, which triggers an alert indication

on a group of radios. Follow the procedure to sendEmergency Alarms on your radio.

Your radio does not display any audio or visualindicators during Emergency mode when it is set toSilent.

1 Press the programmed Emergency On button.


Note:If programmed, the Emergency Searchtone sounds. This tone is muted when theradio transmits or receives voice, and stopswhen the radio exits Emergency mode.The Emergency Search tone can beprogrammed by the dealer or systemadministrator.

2 Wait for acknowledgment.If successful:

• The Emergency tone sounds.• The green LED blinks.

If unsuccessful after all retries have beenexhausted:

• A low-pitched tone sounds.

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The radio exits the Emergency Alarm mode.

Note:

When configured for Emergency Alarm only,the emergency process consists only of theEmergency Alarm delivery. The emergencyends when an acknowledgement is receivedfrom the system, or when channel accessattempts have been exhausted.

No voice call is associated with the sending ofan Emergency Alarm when operating asEmergency Alarm Only.

Sending Emergency Alarms with CallThis feature allows you to send an Emergency Alarmwith Call to a group of radios or a dispatcher. Uponacknowledgement by the infrastructure within thegroup, a group of radios can communicate over aprogrammed Emergency channel. Follow theprocedure to send Emergency Alarms with call onyour radio.

The radio must be configured for Emergency Alarmand Call to perform an emergency call after the alarmprocess.

1 Press the programmed Emergency On button.You see the following:The green LED lights up.

Note:If programmed, the Emergency Searchtone sounds. This tone is muted when theradio transmits or receives voice, and stopswhen the radio exits Emergency mode.

If an Emergency Alarm acknowledgment issuccessful received:


If an Emergency Alarm acknowledgment is notsuccessfully received:

• All retries are exhausted.• A low-pitched tone sounds.• The radio exits the Emergency Alarm mode.

2 Press the PTT button to initiate a voicetransmission.The green LED lights up.


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5 If the Channel Free Indication feature is enabled,you hear a short alert tone the moment thetransmitting radio releases the PTT button,indicating the channel is free for you to respond.Press the PTT button to respond to the call.

6 Press the Emergency Off button to exit theEmergency mode.

Note:Depending on how your radio isprogrammed, you may or may not hear aTalk Permit tone. Your radio dealer orsystem administrator can provide moreinformation on how your radio has beenprogrammed for Emergency.

Note:The Emergency Call initiator may press theprogrammed Cancel button to end an on-

going emergency call. The radio returns toa call idle state.

Sending Emergency Alarms with Voice to FollowThis feature allows you to send an Emergency Alarmwith Voice to Follow to a group of radios. Your radiomicrophone is automatically activated, allowing you tocommunicate with the group of radios withoutpressing the PTT button. This activated microphonestate is also known as hot mic.

Note:Your radio cannot detect a non-IMPRESmicrophone that is attached to the rearaccessory connector.

When no microphone is detected at thespecified programmed connector, your radiochecks the alternative connector. Here, yourradio gives priority to the detectedmicrophone.

If your radio has Emergency Cycle Mode enabled,repetitions of hot mic and receiving period are madefor a programmed duration. During Emergency CycleMode, received calls sound through the speaker.

If you press the PTT button during the programmedreceiving period, you hear a prohibit tone, indicating

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that you should release the PTT button. The radioignores the PTT button press and remains inEmergency mode.

If you press the PTT button during hot mic, andcontinue to press it after the hot mic duration expires,the radio continues to transmit until you release thePTT button.

If the Emergency Alarm request fails, the radio doesnot retry to send the request, and enters the hot micstate directly.

Note:Some accessories may not support hot mic.Check with your dealer or systemadministrator for more information.

Follow the procedure to send Emergency Alarms withvoice to follow on your radio.

1 Press the programmed Emergency On button orthe Emergency footswitch.


2 Once the Emergency tone sounds, speak clearlyinto the microphone.

The radio automatically stops transmitting when:

• The cycling duration between hot mic andreceiving calls expires, if Emergency CycleMode is enabled.

• The hot mic duration expires, if EmergencyCycle Mode is disabled.

The red LED blinks. The radio remains inEmergency mode.

Receiving Emergency AlarmsThe receiving radio can only support a singleEmergency Alarm at a time. If initiated, a secondEmergency Alarm will override the first alarm. Followthe procedure to receive and view Emergency Alarmson your radio.

When you receive an Emergency Alarm:

• A tone sounds.• The red LED blinks.

Note:Your radio automatically acknowledges theEmergency Alarm (if enabled).

You can silence the tone. Do one of the following:

• Press the PTT button to call the group of radioswhich received the Emergency Alarm.

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• Press any programmable button.• Exit Emergency mode.

Responding to Emergency Alarms with CallFollow the procedure to respond to EmergencyAlarms with Call on your radio.

When you receive an Emergency Call:

• The Emergency Call Tone sounds if theEmergency Call Indication and Emergency CallDecode Tone is enabled. The Emergency CallTone will not sound if only the Emergency CallIndication is enabled.

• Your radio unmutes and the incoming call soundsthrough the speaker.

1 If the Channel Free Indication feature is enabled,you hear a short alert tone the moment thetransmitting radio releases the PTT button,indicating the channel is free for you to respond.Press the PTT button to respond to the call.The green LED lights up.



When the emergency initiating radio responds:

• The red LED blinks.

Text MessagingQuick Text MessagesYour radio supports Quick Text messages asprogrammed by your dealer.Sending Quick Text MessagesFollow the procedure to send predefined Quick Textmessages on your radio to a predefined alias.

1 Press the programmed One Touch Accessbutton.


• The green LED lights up.• A positive indicator tone sounds.

If unsuccessful:


PrivacyThis feature helps to prevent eavesdropping byunauthorized users on a channel by the use of a

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software-based scrambling solution. The signalingand user identification portions of a transmission arenot scrambled.

Your radio must have privacy enabled on the channelto send a privacy-enabled transmission, although thisis not a necessary requirement for receiving atransmission. While on a privacy-enabled channel,the radio is still able to receive clear or unscrambledtransmissions.

Your radio only supports Enhanced Privacy. Tounscramble a privacy-enabled call or datatransmission, your radio must be programmed tohave the same Key Value and Key ID for EnhancedPrivacy as the transmitting radio.

If your radio receives a scrambled call that is of adifferent Key Value and Key ID, you will hear nothingat all for Enhanced Privacy.

Note:This feature is not applicable in Citizens Bandchannels that are in the same frequency.

The green LED lights up when the radio istransmitting, and blinks rapidly when the radio isreceiving an ongoing privacy-enabled transmission.

Note:Some radio models may not offer this Privacyfeature, or may have a different configuration.Check with your dealer or systemadministrator for more information.

Turning Privacy On or OffFollow the procedure to turn privacy on or off on yourradio.

Press the programmed Privacy button.

StunYour radio can be disabled (stunned) or enabled(revived) in the system from the console. Forexample, you may want to disable a stolen radio toprevent unauthorized users from using it, and enablethe radio when it is recovered.

When a radio is stunned, the radio cannot request norreceive any user initiated services on the system thatperformed the Stun procedure. However, the radiocan switch to another system. The radio continues tosend GPS location reports and can be remotemonitored when it was stunned.C

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Note:Check with your dealer or systemadministrator for more information.

Lone WorkerThis feature prompts an emergency to be raised ifthere is no user activity, such as any radio buttonpress or activation of the channel selector, for apredefined time.

Following no user activity for a programmed duration,the radio pre-warns the user via an audio indicatoronce the inactivity timer expires.

If there is still no acknowledgment by the user beforethe predefined reminder timer expires, the radioinitiates an emergency condition as programmed bythe dealer or system administrator.

See Emergency Operation on page 32 for moreinformation.


Password Lock FeaturesThis feature allows you to restrict access to the radioby asking for a password when the device is turnedonAccessing Radios by Using PasswordsFollow the procedure to access your radio by using apassword.

1 Enter the current four-digit password.The use of Emergency footswitch cancels outpassword input to access the radio.

• Use the Channel Selector Knob to enter thefirst digit of the password.

• Press and hold the Channel Selector Knob tomove to the next digit.

• Enter the remaining digit of the password in thesame manner.

2 Your radio automatically checks the validity of thepassword.If successful, the radio powers up.

If unsuccessful:

• You hear a continuous tone. Repeat Step 1.

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• After the third attempt, your radio enters intolocked state.A tone sounds. The yellow LEDdouble blinks. Your radio enters into lockedstate for 15 minutes.

Unlocking Radios in Locked StateYour radio is unable to receive any call, includingemergency calls, in locked state. Follow theprocedure to unlock your radio in locked state.

1 Power up the radio.Your radio restarts the 15-minutes timer for lockedstate.

2 Wait for 15 minutes.Your radio responds only to On/Off button inlocked state.

3 Repeat the steps in Accessing Radios by UsingPasswords on page 39 to access the radio.

Over-the-Air ProgrammingYour dealer can remotely update your radio via Over-the-Air Programming (OTAP) without physicalconnection. Additionally, some settings can also beconfigured via OTAP.

When your radio undergoes OTAP, the green LEDblinks.

When your radio receives high volume data:

• The channel becomes busy.• A negative tone sounds if you press the PTT

button.

Note:Once the programming is complete, a tonesounds, and your radio restarts (powers offand on again).

Wi-Fi Operation

Wi-Fi® is a registered trademark of Wi-Fi Alliance®.

Note:This feature is applicable to DM4400e/DM4401e only.

This feature allows you to setup and connect to a Wi-Fi® network. Wi-Fi supports updates for radiofirmware, codeplug, and resources such as languagepacks and voice announcement.

Turning Wi-Fi On or Off

Note:This feature is applicable to DM4401e only.

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The programmed Wi-Fi On or Off button isassigned by your dealer or systemadministrator. Check with your dealer orsystem administrator to determine how yourradio has been programmed.

You can turn on or turn off Wi-Fi® by performing thefollowing action.

Press the programmed Wi-Fi On or Off button.Voice Announcement sounds Turning On Wi-Fi orTurning Off Wi-Fi.

Connecting to a Network Access Point

Note:This feature is applicable to DM4401e only.The programmed Wi-Fi Status Query buttonis assigned by your dealer or systemadministrator. Check with your dealer orsystem administrator to determine how yourradio has been programmed.

When you turn on Wi-Fi®, the radio scans andconnects to a network access point.

Press the programmed Wi-Fi Status Query button forthe connection status via Voice Announcement. Voice

Announcement sounds Wi-Fi is Off, Wi-Fi is On butNo Connection, or Wi-Fi is On with Connection.

UtilitiesThis chapter explains the operations of the utilityfunctions available in your radio.Power LevelsYou can customize the power setting to high or lowfor each channel.

High This enables communication with radioslocated at a considerable distance from you.

Low This enables communication with radios incloser proximity.

Setting Power LevelsFollow the procedure to set the power levels on yourradio.

Press the programmed Power Level button.One of the following tone sounds:

Positive IndicatorTone

Radio is transmitting at lowpower.

NegativeIndicator Tone

Radio is transmitting at highpower.

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Turning Radio Tones/Alerts On or OffYou can enable and disable all radio tones and alerts,if needed, except for incoming Emergency alert tone.Follow the procedure to turn tones and alerts on or offon your radio.

Press the programmed All Tones/Alerts button.One of the following tone sounds:


All tones and alerts areturned on.

Negative IndicatorTone

All tones and alerts areturned off.

Turning Horns/Lights On or OffYour radio is able to notify you of an incoming call viathe horns and lights feature. When activated, anincoming call sounds the horn and turns on the lightsof your vehicle. This feature needs to be installedthrough your radio rear accessory connector by yourdealer. Follow the procedure to turn all horns andlights on or off on your radio.

Press the programmed Horns/Lights button.One of the following tone sounds:


Horns and Lights feature ison.


Horns and Lights feature isoff.

Turning Public Address System On or OffFollow the procedure to enable or disable the internalpublic address (PA) system of your radio.

Press the programmed Public Address button.One of the following tone sounds:


The Public Address systemis turned on.


The Public Address systemis turned off.

Turning External Public Address System On orOffFollow the procedure to enable or disable the externalpublic address (PA) system of your radio.

Press the programmed Ext Public Addressbutton.One of the following tone sounds:

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PositiveIndicator Tone

The external public addresssystem is turned on.


The external public addresssystem is turned off.

Turning Voice Announcement On or OffThis feature enables the radio to audibly indicate thecurrent zone or channel the user has just assigned, orthe programmable button the user has just pressed.This audio indicator can be customized according tocustomer requirements.

Press the programmed Voice Announcementbutton.

Turning Option Board On or OffOption board capabilities within each channel can beassigned to programmable buttons. A channel cansupport up to 6 option board features. Follow theprocedure to turn option board on or off on your radio.

Press the programmed Option Board button.

Text-to-SpeechThe Text-to-Speech feature can only be enabled byyour dealer or system administrator. If Text-to-Speechis enabled, the Voice Announcement feature is

automatically disabled. If Voice Announcement isenabled, then the Text-to-Speech feature isautomatically disabled.

This audio indicator can be customized per customerrequirements.

Setting Text-to-SpeechFollow the procedure to set the Text-to-Speechfeature.

Press the programmed Text-to-Speech button tolisten to the received text message.

Turning Intelligent Audio On or OffYour radio automatically adjusts the audio volume toovercome current background noise in theenvironment, inclusive of both stationary and non-stationary noise sources. This is a receive-onlyfeature and does not affect transmission audio.Follow the procedure to turn Intelligent Audio on or offon your radio.

Press the programmed Intelligent Audio button.

Note:This feature is not applicable during aBluetooth session.

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Turning the Acoustic Feedback SuppressorFeature On or Off

This feature allows you to minimize acoustic feedbackin received calls.

Press the programmed Acoustic FeedbackSuppressor button.

You hear a positive indicator tone, indicating thatAcoustic Feedback Suppressor is now enabled.

You hear a negative indicator tone, indicating that theradio is unable to activate Acoustic FeedbackSuppressor.

Turning Trill Enhancement On or OffYou can enable this feature when you are speaking ina language that contains many words with alveolartrill (rolling “R”) pronunciations. Follow the procedureto turn Trill Enhancement on or off on your radio.

Press the programmed Trill Enhancement button totoggle the feature on or off.

Turning the Global Positioning System (GPS) Onor OffGlobal Positioning System (GPS) is a satellitenavigation system that determines the radio’s precise

location. Follow the procedure to turn GPS on or offon your radio.

Press the programmed GPS button to toggle thefeature on or off.

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Connect Plus Operations

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Additional Radio Controls in ConnectPlus Mode

Push-To-Talk (PTT) ButtonThe PTT button on the side of the radio ( ) servestwo basic purposes:

A

• While a call is in progress, the PTT button allowsthe radio to transmit to other radios in the call.


The microphone is activated when the PTT buttonis pressed.

• While a call is not in progress, the PTT button isused to make a new call (see Making a Radio Callon page 54).

If the Talk Permit Tone is enabled, wait until the shortalert tone ends before talking.

Programmable ButtonsYour dealer can program the programmable buttonsas shortcuts to radio functions depending on theduration of a button press:



Note:The programmed duration of a button press isapplicable for all assignable radio/utilityfunctions or settings. See EmergencyOperation on page 63 for more informationon the programmed duration of theEmergency button.

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Assignable Radio Functions



Bluetooth Connect Initiates a Bluetooth find-and-connect operation.

BluetoothDisconnect

Terminates all existingBluetooth connectionsbetween your radio and anyBluetooth-enabled devices.

BluetoothDiscoverable

Enables your radio to enterBluetooth DiscoverableMode.

Busy QueueCancellation

Exits the busy mode when anon-Emergency call in theBusy Queue was initiated.Emergency calls, onceaccepted into the BusyQueue, cannot be cancelled.

ChannelAnnouncement

Plays zone and channelannouncement voice

messages for the currentchannel.

Emergency On/Off Depending on theprogramming, initiates orcancels an emergency.

Ring Alert Type Provides direct access to theRing Alert Type Setting.

Reset HomeChannel




Horns/Lights Toggles horns and lightsfeature on or off.

Intelligent Audio Toggles intelligent audio onor off.

Mic AGC On/Off Toggles the internalmicrophone automatic gaincontrol (AGC) on or off.

One Touch Access Directly initiates a predefinedPrivate Call, a Call Alert or aQuick Text message.

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Roam Request Requests to search for adifferent site.

Scan Toggles scan on or off.

Site Lock On/Off When toggled on, the radiosearches the current siteonly. When toggled off, theradio searches other sites inaddition to the current site.

VoiceAnnouncementOn/Off




Assignable Settings or Utility Functions

AF Suppressor Toggles the Acoustic FeedbackSuppressor feature on or off.

All Tones/Alerts Toggles all tones and alerts onor off.

BacklightBrightness

Adjusts the brightness level.

Channel Up/Down

Depending on theprogramming, changes channelto previous or next channel.

GlobalPositioningSystem (GPS)

Toggles the satellite navigationsystem on or off.


Unassigned Indicates that the buttonfunction has not yet beenassigned.

Identifying Status Indicators in Connect PlusModeLED Indicator

The LED indicator ( ) shows the operational status ofyour radio.

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A

Blinking red Radio is transmitting at low batterycondition, receiving an emergencytransmission or has failed the self-test upon powering up, or hasmoved out of range if radio is config-ured with Auto-Range TransponderSystem.

Rapidlyblinking red

Radio is receiving over-the-air filetransfer (Option Board firmware file,Network Frequency file or OptionBoard Codeplug file) or upgrading toa new Option Board firmware file.

Blinkinggreen andyellow

Radio is receiving a Call Alert, re-ceived a text message or Scan is en-abled and is receiving activity.

Solid yellow Radio is in Bluetooth DiscoverableMode.

Doubleblinking yel-low

Radio is actively searching for a newsite.

Blinking yel-low

Radio is receiving a Call Alert orScan is enabled and is idle (radio willremain muted to any activity).

Solid green Radio is powering up or transmitting.

Blinkinggreen

Radio is powering up, receiving anon-privacy- enabled call or data.

Doubleblinkinggreen

Radio is receiving a privacy-enabledcall.

Note:Upon a PTT button press, if the radio isprogrammed for polite operation, the radioautomatically determines whether atransmission is permitted via a Talk Permit ora Talk Denial tone.

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Indicator Tones

High pitched tone Low pitched tone

Positive Indicator Tone

Negative Indicator Tone

Alert Tones

Alert tones provide you with audible indications of thestatus, or response to data received on the radio.

Continuous Tone A monotone sound.Sounds continuously un-til termination.

Periodic Tone Sounds periodically de-pending on the durationset by the radio. Tonestarts, stops, and repeatsitself.

Repetitive Tone A single tone that re-peats itself until it is ter-minated by the user.

Momentary Tone Sounds only once for ashort period of time de-fined by the radio.

Switching Between Connect Plus and Non-Connect Plus Modes

To switch to a non-Connect Plus mode, you mustchange to another zone, if programmed by yourdealer or system administrator. Check with yourdealer or system administrator to see if your radio hasbeen programmed with non-Connect Plus zones, andwhat features are available while operating in non-Connect Plus zones.

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Making and Receiving Calls in ConnectPlus Mode

Selecting a SiteA site provides coverage for a specific area. AConnect Plus site has a site controller and amaximum of 15 repeaters. In a multi-site network, theConnect Plus radio will automatically search for a newsite when the signal level from the current site dropsto an unacceptable level.

Roam Request

A Roam Request tells the radio to search for adifferent site, even if the signal from the current site isacceptable.

If there are no sites available:

• The radio continues to search through the list ofsites.

• The radio will return to the previous site, if theprevious site is still available.

Note:This is programmed by your dealer.

Press the programmed Roam Request button.You hear a tone, indicating the radio has switchedto a new site.

Site Lock On/Off







Selecting a ZoneThe radio can be programmed with a maximum of 16Connect Plus Zones and each Connect Plus zonecontains a maximum of 16 assignable positions onthe Channel Selector Knob.

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Each assignable knob position can be used to startone of the following voice call types:

• Group Call• Multi-group Call• Site All Call• Private Call

Press the programmed Zone Toggle button.

Using Multiple NetworksIf your radio has been programmed to use multipleConnect Plus networks, you can select a differentnetwork by switching to the Connect Plus zone that isassigned to the desired network. These network-to-zone assignments are configured by your dealerthrough radio programming.

Selecting a Call TypeUse the Channel Selector Knob to select a call type.This can be a Group Call, Multi-group Call, Site AllCall or Private Call, depending on how your radio isprogrammed. If you change the Channel SelectorKnob to a different position (that has a call typeassigned to it), this causes the radio to re-register

with the Connect Plus site. The radio registers withthe Registration Group ID that has been programmedfor the new Channel Selector Knob position call type.

If you select a position that has no call type assignedto it, your radio sounds a continuous tone. Your radiodoes not operate when selected to an unprogrammedchannel, use the Channel Selector Knob to select aprogrammed channel instead.

Once the required zone is set (if you have multiplezones in your radio), turn the programmedChannel Selector Knob to select the call type.

Receiving and Responding to a Radio CallOnce the channel, subscriber ID or call type is set,you can proceed to receive and respond to calls.

The LED lights up solid green while the radio istransmitting and blinks green when the radio isreceiving.

Note:The LED lights up solid green while the radiois transmitting and blinks green rapidly whenthe radio is receiving a privacy-enabled call.To unscramble a privacy-enabled call, your

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radio must have the same Privacy Key, ORthe same Key Value and Key ID (programmedby your dealer), as the transmitting radio (theradio you are receiving the call from).

Note:See Privacy on page 67 for moreinformation.

Receiving and Responding to a Group Call

To receive a call from a group of users, your radiomust be configured as part of that group.

The LED blinks green. Your radio unmutes and theincoming call sounds through the radio's speaker.

1 Hold the microphone 1 to 2 inches (2.5 to 5.0 cm)from your mouth.The LED lights up solid green.

2 Wait for one of the Talk Permit Tone to finish (ifenabled), and speak clearly into the microphone.

3 Release the PTT button to listen.If there is no voice activity for a predeterminedperiod of time, the call ends.

Note:See Making a Group Call on page 55 fordetails on making a Group Call.

Receiving and Responding to a Private Call

A Private Call is a call from an individual radio toanother individual radio.

When you receive a Private Call, the LED blinksgreen. Your radio unmutes and the incoming callsounds through the speaker of the radio.


2 Press the PTT button to respond to the call.The LED lights up solid green.

3 Wait for the Talk Permit Tone to finish (if enabled),and speak clearly into the microphone.


If there is no voice activity for a predetermined periodof time, the call ends.

See Making a Private Call on page 55 for details onmaking a Private Call.

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Receiving a Site All Call

A Site All Call is a call from an individual radio toevery radio on the site. It is used to make importantannouncements requiring the user’s full attention.

When you receive an Site All Call, a tone sounds andthe LED blinks green.

Your radio unmutes and the incoming call soundsthrough the radio speaker.

A Site All Call does not wait for a predeterminedperiod of time before ending.

You cannot respond to an Site All Call.

Note:The radio stops receiving the Site All Call ifyou switch to a different channel whilereceiving the call. During a Site All Call, youwill not be able to use any programmed buttonfunctions until the call ends.

Receiving an Inbound Private Phone Call

When you receive an Inbound Private Phone Call, theLED blinks green. The radio unmutes and theincoming private phone call sounds through theradio's speaker.

1 Press and hold the PTT button to answer and talk.Release the PTT button to listen.

2 Press preprogrammed Phone Exit button to endthe call.A short feedback tone sounds.

Receiving an Inbound Phone Talkgroup Call

When you receive an Inbound Phone Talkgroup Call,the LED blinks green. The radio unmutes and theincoming group call sounds through the radio'sspeaker.

Press the PTT button to talk and release it tolisten.

Inbound Phone Multi-Group Call

When you receive an Inbound Phone Multi-GroupCall, the LED blinks green. The radio unmutes andthe incoming multi-group call sounds through theradio's speaker.

Making a Radio CallAfter selecting your channel, you can select asubscriber alias or ID, or group alias or ID by using:

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• The Channel Selector Knob.• A programmed One Touch Access button – The

One Touch Access feature allows you to make aPrivate Call to a predefined ID easily. This featurecan be assigned to a short or long programmablebutton press. You can ONLY have one IDassigned to a One Touch Access button. Yourradio can have multiple One Touch Accessbuttons programmed.

Note:Your radio must have the Privacy featureenabled on the channel to send a privacy-enabled transmission. Only target radios withthe same Key Value and Key ID as your radiowill be able to unscramble the transmission.

Note:See Privacy on page 67 for moreinformation.

Making a Call

Making a Group Call

To make a call to a group of users, your radio mustbe configured as part of that group.

1 Select the channel with the active group alias orID. See Selecting a Call Type on page 52.


3 Press the PTT button to make the call.The LED lights up solid green.


5 Release the PTT button to listen.When the target radio responds, the LED blinksgreen.If there is no voice activity for a predeterminedperiod of time, the call ends.

Making a Private Call

While you can receive and/or respond to a PrivateCall initiated by an authorized individual radio, yourradio must be programmed for you to initiate a PrivateCall.

You will hear a negative indicator tone, when youmake a Private Call via the One Touch Access

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button, or the Channel Selector Knob, if this feature isnot enabled.

1 Do one of the following.

• Select the channel with the active subscriberalias or ID. See Selecting a Call Type on page52.





5 Release the PTT button to listen.When the target radio responds, the LED blinksgreen.If there is no voice activity for a predeterminedperiod of time, the call ends. You hear a shorttone.

Making a Site All Call

This feature allows you to transmit to all users on thesite that are currently not engaged in another call.Your radio must be programmed to allow you to usethis feature.

Users on the channel/site cannot respond to an SiteAll Call.

1 Select the channel with the active Site All Callgroup alias. See Selecting a Call Type on page52.




Making a Multi-group Call

This feature allows you to transmit to all users onmultiple groups. Your radio must be programmed toallow you to use this feature.

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Note:Users on the groups cannot respond to aMulti-group Call.

1 Turn the Channel Selector Knob to select theMulti-group alias or ID.



Wait for the Talk Permit Tone to finish (if enabled)and speak clearly into the microphone.

Making a Private Call with a One Touch Call Button

The One Touch Call feature allows you to easilymake a Private Call to a pre-defined Private Call aliasor ID. This feature can be assigned to a short or longprogrammable button press.

You can ONLY have one alias or ID assigned to aOne Touch Call button. Your radio can have multipleOne Touch Call buttons programmed.

1 Press the programmed One Touch Call button tomake a Private Call to the pre-defined Private Callalias or ID.




4 Wait for the Talk Permit Tone to finish (if enabled)and speak clearly into the microphone.

5 Release the PTT button to listen.When the target radio responds, the LED blinksgreen.If there is no voice activity for a predeterminedperiod of time, the call ends.

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Advanced Features in Connect PlusMode


If this feature is enabled via the CPS, the HomeChannel Reminder tone and announcement soundperiodically when the radio is not set to the homechannel for a period of time.



programmable button.• Set a new home channel via the programmable

button.

Auto FallbackAuto Fallback is a system feature that allows you tocontinue to make and receive non-emergency calls

on the selected Group Contact in the event of certaintypes of Connect Plus system failures.

If one of these failures occurs, your radio attempts toroam to a different Connect Plus site. This searchprocess may result in your radio finding an operableConnect Plus site, or it may result in your radio findinga “Fallback Channel” (if your radio is enabled for AutoFallback). A Fallback Channel is a repeater that isnormally part of an operable Connect Plus site, but iscurrently unable to communicate with either its sitecontroller or the Connect Plus network. In Fallbackmode, the repeater operates as a single digitalrepeater. Auto Fallback Mode supports non-emergency Group Calls only. No other call types aresupported in Fallback Mode.

Indications of Auto Fallback Mode

When your radio is using a Fallback channel, youhear the intermittent “Fallback Tone” approximatelyonce every 15 seconds (except while transmitting).Your radio only permits PTT on the selected GroupContact (Group Call, Multigroup Call, or Site All Call).It does not allow you to make other types of calls.

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Making/Receiving Calls in Fallback Mode

Note:Calls are heard only by radios that aremonitoring the same Fallback channel andselected to the same Group. Calls are notnetworked to other sites or other repeaters.

Emergency voice calls or Emergency Alertsare not available in Fallback mode. If youpress the emergency button in Fallback mode,the radio provides an invalid key press tone.

Private (radio to radio) and Phone calls are notavailable in Fallback mode. If you attempt acall to a private contact, you will receive adenial tone. At this point you should select adesired group contact. Other non-supportedcalls include Remote Monitor, Call Alert, RadioCheck, Radio Enable, Radio Disable, Textmessaging, Location Updates, and packetdata calls.

Enhanced Traffic Channel Access (ETCA) isnot supported in Auto Fallback mode. If two ormore radio users press PTT at the same time(or at almost the same time), it is possible thatboth radios transmit until PTT is released. Inthis event, it is possible that none of the

transmissions will be understood by receivingradios.

Making calls in Fallback mode is similar to normalfunctioning. Simply select the group contact you wishto use (using the radio’s normal channel selectionmethod), and then press the PTT to start your call. Itis possible that the channel may be in use already byanother group. If the channel is in use, you receive abusy tone. You may select Group, Multi-group or SiteAll Call contacts using your radio’s normal channelselection method. While the radio is operating on theFallback Channel, the Multigroup operates just likeother Groups. It is only heard by radios that arecurrently selected to the same Multi-group.

Returning to Normal Operation

If the site returns to normal trunking operation whileyou are in range of your Fallback repeater, your radioautomatically exits Auto Fallback mode. You hear aregistration “beep” when the radio successfullyregisters. If you are in the range of an operable site(that is not in Fallback mode), you may press theRoam Request button (if programmed for your radio)to force your radio to search for and register on anavailable site. If no other site is available, your radioreturns to Auto Fallback mode after searching is

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complete. If you drive out of coverage of yourFallback repeater, your radio enters Search mode.

ScanThis feature allows your radio to monitor and join callsfor groups defined in a pre-programmed scan list.When scan is enabled, the LED blinks yellow whenidle.

Starting and Stopping Scan

Note:This procedure turns the Scan feature On orOff for all Connect Plus zones with the sameNetwork ID as your currently selected zone.

You can start and stop scanning by pressing theprogrammed Scan button.

• A tone sounds indicating that Scan has beenturned on or off.

• When Scan is enabled, the tone’s pitch increases.• When Scan is disabled, the tone’s pitch

decreases.

Responding to a Transmission During a Scan

During scanning, your radio stops on a group whereactivity is detected. The radio continuously listens for

any member in the scan list when idle on the controlchannel.


2 Press the PTT button during hang time.The LED lights up solid green.


4 Release the PTT button to listen.If you do not respond within the hang time, theradio returns to scanning other groups.

Turning Scan On or OffNote:This procedure turns the Scan feature On orOff for all zones with the same Network ID asyour currently selected zone.

When Scan is on and you are not participating in acall, the LED blinks green and yellow.

The procedure for turning Scan on or off depends onhow your radio is programmed. If programmed with a

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Scan On/Off button, use the button to toggle thefeature on or off.

• A tone sounds indicating that Scan has beenturned on or off.

• When Scan is enabled, the tone’s pitch increases.• When Scan is disabled, the tone’s pitch

decreases.

Understanding Scan OperationNote:If you scan into a call for a group that is notassigned to a channel position in the currentlyselected zone and you miss the call’s HangTime, switch to the proper zone and thenselect the group’s channel position to talk backto that group.

There are some circumstances in which you can misscalls for groups that are in your scan list. When youmiss a call for one of the following reasons, this doesnot indicate a problem with your radio. This is anormal scan operation for Connect Plus.

• Scan feature is not turned on (check for LEDblinking yellow).

• You are participating in a call already.

• No member of the scanned group is registered atyour site (Multisite systems only).

Scan TalkbackIf your radio scans into a call from the selectablegroup scan list, and if the PTT button is pressedduring the scanned call, the operation of the radiodepends on whether Scan Talkback was enabled ordisabled during radio programming. For moreinformation on how your radio is programmed,contact your radio dealer (or your radio systemadministrator).

ScanTalkbackDisabled

The radio leaves the scanned call andattempts to transmit on the contact forthe currently selected channelposition. After the Call Hang Time onthe currently selected contact expires,the radio returns to the home channeland starts the Scan Hang Time Timer.The radio resumes group scan after itsScan Hang Time Timer expires.

ScanTalkbackEnabled

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the radio attempts to transmit to thescanned group.

Note:If you scan into a call for a group that is notassigned to a channel position in the currentlyselected zone and you miss the Hang Time ofthe call, switch to the proper zone and thenselect the channel position of the group to talkback to that group.

Editing Priority for a TalkgroupThe Priority Monitor feature allows the radio toautomatically receive transmission from the talkgroupwith higher priority when it is in another call. A tonesounds when the radio switches to the call with higherpriority.

The MOTOTRBO Connect Plus Option Board CPScan configure two levels of priority for the talkgroups:P1 and P2. P1 has higher priority than P2.

Note:If Default Emergency Revert Group ID isconfigured in MOTOTRBO Connect PlusOption Board CPS, there are three levels ofpriority for talkgroups: P0, P1, and P2. P0 is

the permanent Emergency Revert Group IDand the highest priority. Check with yourdealer or system administrator for moreinformation.

Call Indicator SettingsEscalating Alarm Tone Volume

You can program your radio to continually alert youwhen a radio call remains unanswered. This is doneby automatically increasing the alarm tone volumeover time. This feature is known as Escalert.





• A repetitive tone sounds.

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• The yellow LED blinks.

Press the PTT button within four seconds torespond with a Private Call.

Making a Call Alert with the One Touch Access Button

Press the programmed One Touch Accessbutton to make a Call Alert to the predefined alias.

The LED lights up solid green when your radio issending the Call Alert.

If the Call Alert acknowledgement is received, apositive indicator tone sounds.

If the Call Alert acknowledgement is not received,a negative indicator tone sounds.

Emergency OperationNote:If your radio is programmed for Silent or Silentwith Voice emergency initiation, in most casesit automatically exits silent operation after theEmergency Call or Emergency Alert isfinished. The exception to this rule is whenEmergency Alert is the configured EmergencyMode and Silent is the configured Emergency

Type. If your radio is programmed in thismanner, the silent operation continues untilyou cancel silent operation by pressing PTT orthe button configured for Emergency Off.

Emergency voice calls and Emergency Alertsare not supported when operating in ConnectPlus Auto Fallback mode. For moreinformation see the Auto Fallback on page 58.

An Emergency Alert is used to indicate a criticalsituation. You can initiate an Emergency at any time,in any state, even when there is activity on the currentchannel. Pressing the Emergency button initiates theprogrammed Emergency mode. The programmedEmergency mode may also be initiated by triggeringthe optional Man Down feature. The Emergencyfeature may be disabled in your radio.

Your dealer can set the duration of a button press forthe programmed Emergency button, except for longpress, which is similar with all other buttons:

Short press Between 0.05 seconds and 0.75seconds.

Long press Between 1.00 second and 3.75seconds.


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• If the short press for the Emergency button isassigned to turn on the Emergency mode, then thelong press for the Emergency button is assignedto exit the Emergency mode.

• If the long press for the Emergency button isassigned to turn on the Emergency mode, then theshort press for the Emergency button is assignedto exit the Emergency mode.

When your radio is selected to a Connect Plus zone,it supports three Emergency modes:

EmergencyCall

You must press the PTT button totalk on the assigned emergency timeslot.

EmergencyCall withVoice toFollow

For the first transmission on theassigned emergency time slot, themicrophone is automaticallyunmuted and you may talk withoutpressing the PTT button. Themicrophone stays “hot” in thisfashion for a time periodprogrammed into the radio. For

subsequent transmissions in thesame Emergency call, you mustpress the PTT button.

EmergencyAlert

An Emergency Alert is not a voicecall. It is an emergency notificationthat is sent to radios that areconfigured to receive these alerts.The radio sends an emergency alertvia the control channel of thecurrently registered site. TheEmergency Alert is received byradios in the Connect Plus networkthat are programmed to receivethem (no matter which network sitethey are registered to).

Only one of the Emergency Modes can be assignedto the Emergency button per zone. In addition, eachEmergency mode has the following types:

Regular Radio initiates an Emergency andshows audio and/or visual indicators.

Silent Radio initiates an Emergency withoutany audio or visual indicators. The radiosuppresses all audio or visualindications of the Emergency until you

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press the PTT button to start a voicetransmission.

SilentwithVoice

The same as Silent operation, exceptthat the radio also unmutes for somevoice transmissions.

Responding to an Emergency Call

The radio does not show that it is receiving anEmergency call. Respond the same way as youwould to group calls.

Ignore Emergency Revert CallThis feature enhancement is to provide an option forthe radio to ignore an active Emergency Revert Call.

To enable Ignore Emergency Revert Call, the radiomust be configured at the Connect Plus CustomerProgramming Software (CPCPS).

When the feature is enabled, the radio does notreceive any audio on the default Emergency RevertGroup ID.

Check with your dealer or system administrator formore information.

Initiating an Emergency Call

Note:If your radio is set to Silent, it does not displayany audio or visual indicators duringEmergency mode until you press the PTTbutton to initiate a voice transmission.

If your radio is set to Silent with Voice, it doesnot initially display any audio or visualindicators that the radio is in Emergencymode. However, your radio unmutes for thetransmissions of radios responding to youremergency. The emergency indicators onlyappear once you press the PTT button toinitiate a voice transmission from your radio.

For both “Silent” and “Silent with Voice”operation, the radio automatically exits silentoperation after the Emergency Call is finished.

1 Press the programmed Emergency button.


3 Press the PTT button to initiate a voicetransmission on the Emergency group.


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When you release the PTT button, the Emergencycall continues for the time allotted for theEmergency Call Hang Time.

If you press the PTT button during this time, theEmergency call continues.

Initiating an Emergency Call with Voice to Follow

Your radio must be programmed for this type ofoperation.

When enabled for this operation, when you press theprogrammed Emergency button, and when yourradio receives the time slot assignment, themicrophone is automatically activated withoutpressing the PTT button. This activated microphonestate is also known as “hot mic”. The “hot mic” appliesto the first voice transmission from your radio duringthe Emergency call. For subsequent transmissions inthe same Emergency call, you must press the PTTbutton.

1 Press the programmed Emergency button.


3 The microphone remains active for the “hot mic”time specified in your radio's codeplugprogramming.During this time, the LED lights up green.

4 Press and hold the PTT button to talk longer thanthe programmed duration.

Initiating an Emergency Alert

Note:If your radio is programmed for “Silent” or“Silent with Voice”, it will not provide any audioor visual indications that it is sending anEmergency Alert. If programmed for “Silent”,the silent operation continues indefinitely untilyou press PTT or the button configured for“Emergency Off”. If programmed for “Silentwith Voice”, the radio automatically cancelssilent operation when the site controllerbroadcasts the Emergency Alert.

Press the orange Emergency button.

Once the Emergency Alert is successfully sent and isbeing broadcast for other radios to hear, a positiveindicator tone is played.

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Exiting Emergency Mode

Note:If the Emergency call ends due to theexpiration of the Emergency Hang Time, butthe emergency condition is not over, press theEmergency button again to restart theprocess.

If you initiate an Emergency Alert by pressing theprogrammed Emergency button, your radioautomatically exits Emergency mode after receiving aresponse from the Connect Plus system.

If you initiate an Emergency call by pressing theprogrammed Emergency button, your radio will beassigned a channel automatically when one becomesavailable. Once your radio has transmitted amessage indicating the emergency, you cannotcancel your Emergency call. However, if you pressedthe button by accident or the emergency no longerexists, you may wish to say this over the assignedchannel. When you release the PTT button, theEmergency call is discontinued after the EmergencyCall Hang Time expires.

If your radio was configured for Emergency with Voiceto Follow, use the “hot mic” period to explain yourerror, then press and release the PTT button to

discontinue the transmission. The Emergency call isdiscontinued after the Emergency Call Hang Timeexpires.

Text Message FeaturesSending a Quick Text Message with the One TouchAccess Button

Press the programmed One Touch Accessbutton to send a predefined Quick Text messageto a predefined alias.The green LED lights up.

If the message is sent, a tone sounds.

If the message cannot be sent, a low tone sounds.

PrivacyIf enabled, this feature helps to preventeavesdropping by unauthorized users on a channelby the use of a software-based scrambling solution.The signaling and user identification portions of atransmission are not scrambled.

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requirement for receiving a transmission. While on aprivacy-enabled channel selector position, the radio isstill able to receive clear (unscrambled)transmissions.

Your radio supports Enhanced Privacy.

To unscramble a privacy-enabled call transmission,your radio must be programmed to have the sameKey Value and Key ID (for Enhanced Privacy) as thetransmitting radio.

If your radio receives a scrambled call that is of adifferent Key Value and Key ID, you hear nothing atall (Enhanced Privacy).

The LED lights up solid green while the radio istransmitting and blinks green rapidly when the radio isreceiving an ongoing privacy-enabled transmission.

You can access this feature by performing one of thefollowing actions:

• Press the programmed Privacy button to toggleprivacy on or off.

Note:Some radio models may not offer this Privacyfeature. Check with your dealer or systemadministrator for more information.

Making a Privacy-Enabled (Scrambled) Call

Toggle privacy on using the programmed privacybutton. Your radio must have the Privacy featureenabled for the currently selected channel position tosend a privacy-enabled transmission. When privacy isenabled for the currently selected channel position, allvoice transmissions made by your radio will bescrambled. This includes Group Call, Multigroup Call,talk-back during scanned calls, Site All Call,Emergency Call, and Private Call. Only receivingradios with the same Key Value and Key ID as yourradio will be able to unscramble the transmission.

Password Lock FeaturesIf enabled, this feature only allows you access yourradio if the correct password is entered uponpowering up.

Accessing the Radio from Password

1 Power up the radio.The radio sounds a continuous tone.

2 Enter your current four-digit password by rotatingthe Volume/Channel Knob to dial the number.Press and hold the Volume/Channel Knob to move

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to the next digit. Enter the remaining digits of thepassword in the same manner.

If the password is correct, the radio proceeds topower up. See Powering Up the Radio on page 9.

If the password is incorrect, the radio sounds acontinuous tone. Repeat Step 2.

After the third incorrect password, A tone soundsand the LED double blinks yellow. The radioenters into locked state.

Note:The radio is unable to receive any call inlocked state. The use of Emergencyfootswitch cancels password input toaccess the radio.

Unlocking the Radio from Locked State

1 If your radio was powered down after being in thelocked state, power up the radio.A tone sounds and the LED double blinks yellow.

2 Wait for 15 minutes.Your radio restarts the 15 minutes timer for lockedstate when you power up.

3 Repeat Steps 1 and 2 in Accessing the Radio fromPassword on page 68.

Bluetooth OperationNote:If disabled via the CPS, all Bluetooth-relatedfeatures are disabled and the Bluetooth devicedatabase is erased.

This feature allows you to use your radio with aBluetooth-enabled device (accessory) via a wirelessBluetooth connection. Your radio supports bothMotorola and COTS (Commercially available Off-The-Shelf) Bluetooth-enabled devices.

Bluetooth operates within a range of 10 meters (32feet) line of sight. This is an unobstructed pathbetween your radio and your Bluetooth-enableddevice.

It is not recommended that you leave your radiobehind and expect your Bluetooth-enabled device towork with a high degree of reliability when they areseparated.

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correct this problem, simply position your radio andBluetooth-enabled device closer to each other (withinthe 10-meter/32 feet defined range) to re-establishclear audio reception. Your radio’s Bluetooth functionhas a maximum power of 2.5 mW (4 dBm) at the 10-meter/32 feet range.

Your radio can support up to 4 simultaneousBluetooth connections with Bluetooth-enableddevices of unique types. For example, a headset, anda PTT-Only Device (POD). Multiple connections withBluetooth-enabled devices of the same type are notsupported.

Refer to your respective Bluetooth-enabled device’suser manual for more details on your Bluetooth-enabled device’s full capabilities.

Finding and Connecting to a Bluetooth Device

Do not turn off your Bluetooth-enabled device duringthe finding and connecting operation as this cancelsthe operation.

The radio connects to the Bluetooth-enabled devicewithin range with either the strongest signal strength,or to one which it has connected to before in a priorsession.

1 Turn on your Bluetooth-enabled device and placeit in pairing mode. Refer to respective Bluetooth-enabled device’s user manual.

2 On your radio, press the programmed BluetoothConnect button.A tone sounds and LED blinks yellow.

3 Your Bluetooth-enabled device may requireadditional steps to complete the pairing. Refer torespective Bluetooth-enabled device’s usermanual.

If successful, a positive indicator tone sounds.

If unsuccessful, a negative indicator tone sounds.

Note:A pin code may be required to be programmedin your radio before it can pair with somedevices. Contact your dealer for moreinformation.

Disconnecting from a Bluetooth Device

On your radio, press the programmed BluetoothDisconnect button.

A positive indicator tone sounds when disconnected.

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Switching Audio Route between Internal Radio Speakerand Bluetooth Device

You can toggle audio routing between internal radiospeaker and external Bluetooth-enabled accessory.



Wi-Fi OperationWi-Fi® is a registered trademark of Wi-Fi Alliance®.











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Announcement sounds Wi-Fi is Off, Wi-Fi is On butNo Connection, or Wi-Fi is On with Connection.

Utilities

Turning the Radio Tones/Alerts On or Off

You can enable and disable all radio tones and alerts(except for the incoming Emergency alert tone) ifneeded.

Press the programmed All Tones/Alerts button.

Tone heard ... Indication

Positive Indicator tone All tones and alerts areON.

Negative Indicator tone All tones and alerts areOFF.

Setting the Power Level

You can customize your radio’s power setting to highor low for each Connect Plus zone.

High enables communication with tower sites inConnect Plus mode located at a considerable

distance from you. Low enables communication withtower sites in Connect Plus mode in closer proximity.

Press the programmed Power Level button.

Tone heard ... Radio transmittingat ...

Positive Indicator tone Low Power

Negative Indicator tone High Power

Voice Announcement

This feature enables the radio to audibly indicate thecurrent Zone or Channel the user has just assigned,or programmable button press. This audio indicatorcan be customized per customer requirements.


Turning Horns/Lights On or Off

This feature needs to be installed through your radio’srear accessory connector by your dealer.

Your radio is able to notify you of an incoming call viathe horns and lights feature. When activated, an

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incoming call sounds your vehicle's horn and turns onits lights.

Press the programmed Horns/Lights button to togglehorns and light feature on or off.

Press the programmed Horns/Lights button.

Tone heard ... Radio indicatingthat ...

Positive Indicator tone Horns and Lights fea-ture is on.

Negative Indicator tone Horns and Lights fea-ture is off.

Intelligent Audio

Your radio can automatically adjust its audio volumeto overcome background noise in the environment,inclusive of all stationary and non-stationary noisesources. This feature is a Receive-only feature anddoes not affect Transmit audio.


Turning the Acoustic Feedback Suppressor Feature Onor Off

This feature allows you to minimize acoustic feedbackin received calls.

Press the programmed Acoustic FeedbackSuppressor button.

You hear a positive indicator tone, indicating thatAcoustic Feedback Suppressor is now enabled.

You hear a negative indicator tone, indicating that theradio is unable to activate Acoustic FeedbackSuppressor.

Turning GPS/GNSS On or Off

Global Navigation Satellite System (GNSS) is asatellite navigation system that determines the radio’sprecise location. GNSS includes Global PositioningSystem (GPS) and Global Navigation SatelliteSystem (GLONASS).

Note:Selected radio models may offer GPS andGLONASS. GNSS constellation is configuredvia CPS. Check with your dealer or systemadministrator to determine how your radio hasbeen programmed.


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Press the programmed GPS/GNSS button totoggle the feature on or off.

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Push-To-Talk (PTT) ButtonThe PTT button serves two basic purposes.

• While a call is in progress, the PTT button allowsthe radio to transmit to other radios in the call. Themicrophone is activated when the PTT button ispressed.

• While a call is not in progress, the PTT button isused to make a new call.


If the Talk Permit Tone or the PTT Sidetone isenabled, wait until the short alert tone ends beforetalking.

If the Channel Free Indication feature is enabledon your radio (programmed by your dealer), you willhear a short alert tone the moment the target radio(the radio that is receiving your call) releases the PTTbutton, indicating the channel is free for you torespond.

You hear a continuous Talk Prohibit Tone if yourcall is interrupted, for example when the radioreceives an Emergency call. You should release thePTT button.

Programmable ButtonsDepending on the duration of a button press, yourdealer can program the programmable buttons asshortcuts to radio functions.



Note:See Emergency Operation on page 95 formore information on the programmed durationof the Emergency button.

Assignable Radio FunctionsThe following radio functions can be assigned to theprogrammable buttons.

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ChannelAnnouncement

Plays zone and channelannouncement voicemessages for the currentchannel.

Emergency Depending on theprogramming, initiates orcancels an emergency.

Ext Public Address(PA)

Toggles audio routingbetween the connected PAloudspeaker amplifier and theinternal PA system of theradio.



Manual SiteRoam[1]

Starts the manual site search.

Mic AGC Toggles the internalmicrophone automatic gaincontrol (AGC) on or off.

Monitor Monitors a selected channelfor activity.

Nuisance ChannelDelete[1]

Temporarily removes anunwanted channel, except forthe Selected Channel, fromthe scan list. The SelectedChannel refers to the selectedzone or channel combinationof the user from which scan isinitiated.

One Touch Access Directly initiates a predefinedPrivate, Phone or Group Call,a Call Alert or a Quick Textmessage.

Option BoardFeature

Toggles option boardfeature(s) on or off for optionboard-enabled channels.

PermanentMonitor[1]

Monitors a selected channelfor all radio traffic untilfunction is disabled.



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Public Address(PA)

Toggles the internal PAsystem of the radio on or off.

Repeater/Talkaround[1]

Toggles between using arepeater and communicatingdirectly with another radio.

Reset HomeChannel




Scan [2] Toggles scan on or off.

Site Info Plays site announcementvoice messages for thecurrent site when VoiceAnnouncement is enabled.

Site Lock[1] When toggled on, the radiosearches the current site only.When toggled off, the radiosearches other sites inaddition to the current site.

Status Selects the status list menu.

Telemetry Control Controls the Output Pin on alocal or remote radio.

Transmit InterruptRemote Dekey

Stops an ongoing interruptiblecall to free the channel.

Trill Enhancement Toggles trill enhancement onor off.

VoiceAnnouncement


Voice OperatingTransmission(VOX)

Toggles VOX on or off.



1 Not applicable in Capacity Plus.2 Not applicable in Capacity Plus--Single Site

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Assignable Settings or Utility FunctionsThe following radio settings or utility functions can beassigned to the programmable buttons.

Tones/Alerts Toggles all tones and alerts on oroff.

Channel Up/Down

Depending on the programming,changes channel to previous ornext channel.


Status IndicatorsThis chapter explains the icons, LED indicators, andaudio tones used in the radio.

Conventional Analog and Digital ModesEach channel in your radio can be configured as aconventional analog or conventional digital channel.

Use the Channel Rocker to switch between ananalog or a digital channel.

Certain features are unavailable when switching fromdigital to analog mode.

Your radio also has features available in both analogand digital modes. The minor differences in the wayeach feature works do not affect the performance ofyour radio.

Note:Your radio also switches between digital andanalog modes during a dual mode scan. See Scan on page 92 for more information.

Icon InformationThroughout this publication, the icons described areused to indicate features supported in either theconventional analog or conventional digital mode.

Indicates a conventional Analog Mode-Only feature.

Indicates a conventional Digital Mode-Only feature.

For features that are available in both conventionalanalog and digital modes, both icons are not shown.

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For features that are available in a conventional multi-site mode, see IP Site Connect on page 80 for moreinformation.

Selected features are also available on the single-sitetrunking mode, Capacity Plus-Single Site. See Capacity Plus--Single Site on page 81 for moreinformation.

Selected features are also available in the multi-sitetrunking mode, Capacity Plus-Multi-Site. See Capacity Plus--Multi-Site on page 81 for moreinformation.

IP Site ConnectThis feature allows your radio to extend conventionalcommunication beyond the reach of a single site byconnecting to different available sites by using anInternet Protocol (IP) network. This is a conventionalmulti-site mode.

When the radio moves out of range from one site andinto the range of another, the radio connects to therepeater of the new site to send or receive calls ordata transmissions. This is done either automaticallyor manually depending on your settings.

In an automatic site search, the radio scans throughall available sites when the signal from the currentsite is weak or when the radio is unable to detect anysignal from the current site. The radio then locks on tothe repeater with the strongest Received SignalStrength Indicator (RSSI) value.

In a manual site search, the radio searches for thenext site in the roam list that is currently in range butwhich may not have the strongest signal and locks onto the repeater.

Note:Each channel can only have either Scan orRoam enabled, not both at the same time.

Channels with this feature enabled can be added to aparticular roam list. The radio searches the channelsin the roam list during the automatic roam operationto locate the best site. A roam list supports amaximum of 16 channels, including the selectedchannel.

Note:You cannot manually add or delete an entry inthe roam list. Check with your dealer orsystem administrator for more information.

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Capacity Plus--Single SiteCapacity Plus-Single Site is a single-site trunkingconfiguration of the MOTOTRBO radio system, whichuses a pool of channels to support hundreds of usersand up to 254 Groups. This feature allows your radioto efficiently utilize the available number ofprogrammed channels while in Repeater Mode.

You hear a negative indicator tone if you try to accessa feature not applicable to Capacity Plus-Single Sitevia a programmable button press.

Your radio also has features that are available inconventional digital mode, IP Site Connect, andCapacity Plus. However, the minor differences in theway each feature works does not affect theperformance of your radio.

Check with your dealer or system administrator formore information on this configuration.

Capacity Plus--Multi-SiteCapacity Plus-Multi-Site is a multi-channel trunkingconfiguration of the MOTOTRBO radio system,combining the best of both Capacity Plus and IP SiteConnect configurations.

Capacity Plus--Multi-Site allows your radio to extendtrunking communication beyond the reach of a singlesite, by connecting to different available sites whichare connected via an Internet Protocol (IP) network. Italso provides an increase in capacity by efficientlyutilizing the combined available number ofprogrammed channels supported by each of theavailable sites.

When the radio moves out of range from one site andinto the range of another, it connects to the new site'srepeater to send or receive calls/data transmissions.Depending on your settings, this is doneautomatically or manually.

If the radio is set to do this automatically, it scansthrough all available sites when the signal from thecurrent site is weak or when the radio is unable todetect any signal from the current site. It then lockson to the repeater with the strongest Received SignalStrength Indicator (RSSI) value.

In a manual site search, the radio searches for thenext site in the roam list that is currently in range (butwhich may not have the strongest signal) and lockson to it.

Any channel with Capacity Plus--Multi-Site enabledcan be added to a particular roam list. The radio

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searches these channels during the automatic roamoperation to locate the best site.

Note:You cannot manually add or delete an entry tothe roam list. Check with your dealer orsystem administrator for more information.

Similar to Capacity Plus--Single Site, icons of featuresnot applicable to Capacity Plus--Multi-Site are notavailable in the menu. You hear a negative indicatortone if you try to access a feature not applicable toCapacity Plus--Multi-Site via a programmable buttonpress.

Zone and Channel SelectionsThis chapter explains the operations to select a zoneor channel on your radio.

A zone is a group of channels. Your radio supports upto 32 channels and 2 zones, with a maximum of 32channels per zone.

Transmissions are sent and received on a channel.Each channel may have been programmed differentlyto support different groups of users or supplied withdifferent features.

Selecting ZonesFollow the procedure to select the required zone onyour radio.

Press the programmed Zone Toggle button.One of the following tone sounds:

Positive Indicator Tone Radio is in Zone 2.

Negative Indicator Tone Radio is in Zone 1.

Selecting ChannelsFollow the procedure to select the required channelon your radio after you have selected a zone.


• Use the Volume/Channel Knob.• Press the programmed Channel Up or

Channel Down button.• Press the programmed One Touch Access

button.

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CallsThis chapter explains the operations to receive,respond to, make, and stop calls.

You can select a subscriber alias or ID, or group aliasor ID after you have selected a channel by using oneof these features:

ProgrammedOne TouchAccess Button

This method is used for Group,Private, and Phone Calls only.

Note:You can only have oneID assigned to a OneTouch Access buttonwith a short or longprogrammable buttonpress.

ProgrammableButton

This method is used for PhoneCalls only.

Volume/ChannelSelector Knob

This method manually selects asubscriber alias or ID, or groupalias or ID.

Group CallsYour radio must be configured as part of a group toreceive a call from or make a call to the group ofusers.Making Group CallsFollow the procedure to make Group Calls on yourradio.


• Select a channel with the active group alias orID.




4 If the Channel Free Indication feature isenabled, you hear a short alert tone the momentthe transmitting radio releases the PTT button,indicating the channel is free for you to

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respond.Press the PTT button to respond to thecall.The call ends when there is no voice activity for apredetermined period.

Responding to Group CallsFollow the procedure to respond to Group Calls onyour radio.

When you receive a Group Call:




• If the Channel Free Indication feature isenabled, you hear a short alert tone themoment the transmitting radio releases thePTT button, indicating the channel is free foryou to respond. Press the PTT button torespond to the call.

• If the Voice Interrupt feature is enabled,press the PTT button to interrupt the audiofrom the transmitting radio and free the channelfor you to respond.






Private Calls A Private Call is a call from an individual radio toanother individual radio.

There are two ways to set up a Private Call. The firsttype sets up the call after performing a radiopresence check, while the second type sets up thecall immediately. Only one of these types can beprogrammed to your radio by your dealer.

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Making Private Calls Your radio must be programmed for you to initiate aPrivate Call. You hear a negative indicator tone whenyou initiate the call when this feature is not enabled.


• Select a channel with the active subscriberalias or ID.





4 Release the PTT button to listen.The green LED blinks when the target radioresponds.

5 If the Channel Free Indication feature isenabled, you hear a short alert tone the momentthe transmitting radio releases the PTT button,indicating the channel is free for you to

respond.Press the PTT button to respond to thecall.The call ends when there is no voice activity for apredetermined period.A tone sounds.

Responding to Private Calls Follow the procedure to respond to Private Calls onyour radio.

When you receive a Private Call:




• If the Channel Free Indication feature isenabled, you hear a short alert tone themoment the transmitting radio releases thePTT button, indicating the channel is free foryou to respond.Press the PTT button torespond to the call.

• If the Transmit Interrupt Remote Dekeyfeature is enabled, press the PTT button tostop an ongoing interruptible call and free thechannel for you to respond.

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All CallsAn All Call is a call from an individual radio to everyradio on the channel. An All Call is used to makeimportant announcements, requiring full attentionfrom the user. The users on the channel cannotrespond to an All Call.Receiving All Calls

When you receive an All Call:

• A tone sounds.• The green LED blinks.• Your radio unmutes and the incoming call sounds


An All Call does not wait for a predetermined periodbefore ending.

If the Channel Free Indication feature is enabled,you hear a short alert tone when the transmittingradio releases the PTT button, indicating the channelis free for you to use. You cannot respond to an AllCall.

Note:The radio stops receiving the All Call if youswitch to a different channel while receivingthe call. You are not able to continue with anymenu navigation or editing until the call endsduring an All Call.

Making All Calls Your radio must be programmed for you to make anAll Call. Follow the procedure to make All Calls onyour radio.

1 Select a channel with the active All Call groupalias or ID.




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Users on the channel cannot respond to an AllCall.

Selective Calls A Selective Call is a call from an individual radio toanother individual radio. It is a Private Call on ananalog system.Making Selective CallsYour radio must be programmed for you to initiate aSelective Call. Follow the procedure to makeSelective Calls on your radio.

1 Select a channel with the active subscriber alias orID.






5 If the Channel Free Indication feature isenabled, you hear a short alert tone the momentthe transmitting radio releases the PTT button,indicating the channel is free for you torespond.Press the PTT button to respond to thecall.The call ends when there is no voice activity for apredetermined period.

Responding to Selective Calls Follow the procedure to respond to Selective Calls onyour radio.

When you receive a Selective Call:



1 Press the PTT button to respond to the call.The green LED lights up.

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3 Release the PTT button to listen.The call ends when there is no voice activity for apredetermined period.A tone sounds.

Phone Calls

Making Phone Calls Follow the procedure to make Phone Calls on yourradio.

When you attempt to make or end a Phone Callwithout the access and deaccess codespreconfigured, the attempt fails and a negativeindicator tone sounds.

1 Press the programmed One Touch Accessbutton to the predefined alias or ID.If the entry for the One Touch Access button isempty, a negative indicator tone sounds.If successful:

• The DMTF Tone sounds.• You hear the dialling tone of the telephone

user.

If unsuccessful:

• A negative indicator tone sounds.• The phone call fails. Repeat this step.



4 Press the programmed Phone Exit button to endthe call.If end-call-setup is successful:

• A tone sounds.

If end-call-setup is unsuccessful:

• A negative indicator tone sounds.• Repeat this step, or wait for the telephone user

to end the call.

Responding to Phone Calls as Group Calls Follow the procedure to respond to Phone Calls asGroup Calls on your radio.

When you receive a Phone Call as a Group Call:



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If Phone Call capability is not enabled on your radio,your radio mutes the call.



3 The call ends when there is no voice activity for apredetermined period.

Responding to Phone Calls as All Calls When you receive a Phone Call as an All Call, youcan respond to or end the call, only if an All Call typeis assigned to the channel. Follow the procedure torespond to Phone Calls as All Calls on your radio.

When you receive a Phone Call as an All Call:






Responding to Phone Calls as Private Calls Follow the procedure to respond to Phone Calls asPrivate Calls on your radio.

When you receive a Phone Call as a Private Call:





2 Release the PTT button to listen.The green LED lights up.

3 The call ends when there is no voice activity for apredetermined period.

Stopping Radio Calls This feature allows you to stop an ongoing Group orPrivate Call to free the channel for transmission. Forexample, when a radio experiences a “stuckmicrophone” condition where the PTT button is

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inadvertently pressed by the user. Your radio must beprogrammed to allow you to use this feature. Followthe procedure to stop calls on your radio.

1 Press the programmed Transmit InterruptRemote Dekey button.



If an interruptible call is stopped via this feature:

• A negative indicator tone sounds on theinterrupted radio until the PTT button isreleased.

If unsuccessful:



TalkaroundThis feature allows you to continue communicationwhen your repeater is not operating, or when your

radio is out of range from the repeater but withintalking range of other radios.

The talkaround setting is retained even after poweringdown.

Note:This feature is not applicable in Capacity Plus.

Toggling Between Repeater and TalkaroundModesFollow the procedure to toggle between Repeater andTalkaround modes on your radio.

Press the programmed Repeater/Talkaroundbutton.One of the following tones sounds:


Radio is in talkaroundmode.


Radio is in repeater mode.

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Advanced FeaturesThis chapter explains the operations of the featuresavailable in your radio.

Note:Your dealer or system administrator may havecustomized your radio for your specific needs.Check with your dealer or systemadministrator for more information.


If this feature is enabled via the CPS, when your radiois not set to the home channel for a period of time,the following occurs periodically:

• The Home Channel Reminder tone andannouncement sound.



programmable button.

• Set a new home channel via the programmablebutton.

Muting the Home Channel ReminderWhen the Home Channel Reminder occurs, you cantemporarily mute the reminder.

Press the Silence Home Channel Reminderprogrammable button.

Setting New Home ChannelsWhen the Home Channel Reminder occurs, you canset a new home channel.

Press the Reset Home Channel programmablebutton to set the current channel as the new HomeChannel.

Scan ListsScan lists are created and assigned to individualchannels or groups. Your radio scans for voiceactivity by cycling through the channel or groupsequence specified in the scan list for the currentchannel or group.

Your radio can support up to 250 scan lists, with amaximum of 16 members in a list. Each scan listsupports a mixture of both analog and digital entries.

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ScanYour radio cycles through the programmed scan listfor the current channel looking for voice activity whenyou start a scan.


The LED blinks yellow.

During a dual-mode scan, if you are on a digitalchannel, and your radio locks onto an analogchannel, it automatically switches from digital mode toanalog mode for the duration of the call which is alsotrue for the reverse.

There are two ways of initiating scan:

Main ChannelScan (Manual)

Your radio scans all the channelsor groups in your scan list. Onentering scan, your radio may,depending on the settings,automatically start on the lastscanned active channel or group,

or on the channel where scan wasinitiated.

Auto Scan(Automatic)

Your radio automatically startsscanning when you select achannel or group that has AutoScan enabled.

Turning Scan On or OffFollow the procedure to turn scan on or off on yourradio.


• Press the programmed Scan button to start orstop Scan.

• Turn the Channel Selector Knob to select achannel programmed with a scan list.

If scan is enabled:

• The yellow LED blinks.• A positive indicator tone sounds.

If scan is disabled:

• The LED turns off.• A negative indicator tone sounds.

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Responding to Transmissions During ScanningDuring scanning, your radio stops on a channel orgroup where activity is detected. The radio stays onthat channel for a programmed duration known ashang time. Follow the procedure to respond totransmissions during scanning on your radio.

1 If the Channel Free Indication feature isenabled, you hear a short alert tone the momentthe transmitting radio releases the PTT button,indicating the channel is free for you to respond.Press the PTT button during hang time.The green LED lights up.

2 Release the PTT button to listen.The radio returns to scanning other channels orgroups if you do not respond within the hang time.

Deleting Nuisance ChannelsIf a channel continually generates unwanted calls ornoise, termed as Nuisance Channel, you cantemporarily remove the unwanted channel from thescan list. This capability does not apply to the channeldesignated as the Selected Channel. Follow theprocedure to delete nuisance channels on your radio.

1 When your radio locks on to an unwanted ornuisance channel, press the programmedNuisance Channel Delete button until you hear atone.

2 Release the Nuisance Channel Delete button.The nuisance channel is deleted.

Restoring Nuisance ChannelsFollow the procedure to restore nuisance channels onyour radio.


• Turn the radio off and then power it on again.• Stop and restart a scan via the programmed

Scan button or menu.• Change the channel using the Volume/

Channel Knob or Channel Up/Down buttons.

Vote Scan Vote Scan provides you with wide area coverage inareas where there are multiple base stations

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transmitting identical information on different analogchannels.

Your radio scans analog channels of multiple basestations and performs a voting process to select thestrongest received signal. Once that is established,your radio unmutes to transmissions from that basestation.

Follow the same procedures as Responding toTransmissions During Scanning on page 93 torespond to a transmission during a vote scan.

Call Indicator SettingsEscalating Alarm Tone VolumeThe radio can be programmed to continually alert,when a radio call remains unanswered. This is doneby automatically increasing the alarm tone volumeover time. This feature is known as Escalert.



Making Call AlertsFollow the procedure to make Call Alerts on yourradio.

1 Press the programmed One Touch Accessbutton.The green LED lights up.

2 Wait for acknowledgment.

If the Call Alert acknowledgment is received, apositive indicator tone sounds.

If the Call Alert acknowledgment is not received, anegative indicator tone sounds.



• A repetitive tone sounds.• The yellow LED blinks.

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Emergency OperationAn Emergency Alarm is used to indicate a criticalsituation. You are able to initiate an Emergency atany time even when there is activity on the currentchannel.

Your dealer can set the duration of a button press forthe programmed Emergency button, except for longpress, which is similar with all other buttons:

Short Press Duration between 0.05 seconds and0.75 seconds.

Long Press Duration between 1.00 second and3.75 seconds.


Note:

If short press the Emergency button isassigned to turn on the Emergency mode,then long press the Emergency button isassigned to exit the Emergency mode.

If long press the Emergency button isassigned to turn on the Emergency mode,

then short press the Emergency button isassigned to exit the Emergency mode.

Your radio supports three Emergency Alarms:

• Emergency Alarm• Emergency Alarm with Call• Emergency Alarm with Voice to Follow

In addition, each alarm has the following types:

Regular Radio transmits an alarm signal andshows audio and/or visual indicators.

Silent Radio transmits an alarm signal withoutany audio or visual indicators. Radioreceives calls without any soundthrough the speaker, until theprogrammed hot mic transmissionperiod is over and/or you press the PTTbutton.

SilentwithVoice

Radio transmits an alarm signal withoutany audio or visual indicators, but allowincoming calls to sound through thespeaker.

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Receiving Emergency AlarmsFollow the procedure to receive Emergency Alarmson your radio.

When you receive an Emergency Alarm:

• A tone sounds.• The red LED blinks.

Note:Your radio automatically acknowledges theEmergency Alarm (if enabled).

Exiting Emergency Mode After Receiving theEmergency AlarmFollow the procedure to exit Emergency mode afterreceiving Emergency alarm.

Change the channel.Press the Emergency Offbutton.

Sending Emergency AlarmsThis feature allows you to send an Emergency Alarm,a non-voice signal, which triggers an alert indicationon a group of radios. Follow the procedure to sendEmergency Alarms on your radio.

Your radio does not display any audio or visualindicators during Emergency mode when it is set toSilent.

1 Press the programmed Emergency On button.


Note:If programmed, the Emergency Searchtone sounds. This tone is muted when theradio transmits or receives voice, and stopswhen the radio exits Emergency mode.The Emergency Search tone can beprogrammed via the CPS.



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• A low-pitched tone sounds.

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Sending Emergency Alarms with CallThis feature allows you to send an Emergency Alarmwith Call to a group of radios. Uponacknowledgement by a radio within the group, thegroup of radios can communicate over a programmedEmergency channel.

Follow the procedure to send Emergency Alarms withcall on your radio.



Note:If programmed, the Emergency Searchtone sounds. This tone is muted when theradio transmits or receives voice, and stopswhen the radio exits Emergency mode.TheEmergency Search tone can beprogrammed by your dealer or systemadministrator.


• The Emergency tone sounds.

• The green LED blinks.






6 If the Channel Free Indication feature isenabled, you hear a short alert tone the momentthe transmitting radio releases the PTT button,indicating the channel is free for you torespond.Press the PTT button to respond to thecall.

7 Press the Emergency Off button to exit theEmergency mode.If you do not press the Emergency Off button toexit the Emergency mode, the red LED blinks andthe radio stays in Emergency mode.

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Sending Emergency Alarms with Voice to Follow

This feature allows you to send an Emergency Alarmwith Voice to Follow to a group of radios. Your radiomicrophone is automatically activated, allowing you tocommunicate with the group of radios withoutpressing the PTT button. This activated microphonestate is also known as hot mic.

Note:Your radio cannot detect a non-IMPRESmicrophone that is attached to the rearaccessory connector.

When no microphone is detected at thespecified programmed connector, your radiochecks the alternative connector. Here, yourradio gives priority to the detectedmicrophone.

If your radio has Emergency Cycle Mode enabled,repetitions of hot mic and receiving period are madefor a programmed duration. During Emergency CycleMode, received calls sound through the speaker.

If you press the PTT button during the programmedreceiving period, you hear a prohibit tone, indicatingthat you should release the PTT button. The radio

ignores the PTT button press and remains inEmergency mode.

If you press the PTT button during hot mic, andcontinue to press it after the hot mic duration expires,the radio continues to transmit until you release thePTT button.

If the Emergency Alarm request fails, the radio doesnot retry to send the request, and enters the hot micstate directly.

Note:Some accessories may not support hot mic.Check with your dealer or systemadministrator for more information.

Follow the procedure to send Emergency Alarms withvoice to follow on your radio.



2 Once the Emergency tone sounds, speak clearlyinto the microphone.

The radio automatically stops transmitting when:

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• The cycling duration between hot mic andreceiving calls expires, if Emergency CycleMode is enabled.

• The hot mic duration expires, if EmergencyCycle Mode is disabled.

The red LED blinks. The radio remains inEmergency mode.

Reinitiating Emergency ModeThis feature is only applicable to the radio sendingthe Emergency Alarm. Follow the procedure toreinitiate Emergency mode on your radio.


• Change the channel while the radio is inEmergency mode.

The radio exits the Emergency mode, andreinitiates Emergency, if Emergency Alarm isenabled on the new channel.

• Press the programmed Emergency On buttonduring an Emergency initiation or transmissionstate.

The radio exits this state, and reinitiatesEmergency.

Exiting Emergency Mode After Sending theEmergency AlarmThis feature is only applicable to the radio sendingthe Emergency Alarm.

Your radio exits Emergency mode when:

• An acknowledgment is received (for EmergencyAlarm only).

• All retries to send the alarm have been exhausted.• Your radio is turned off.

Note:Your radio does not reinitiate theEmergency mode automatically when it ispowered up again.

Follow the procedure to exit Emergency mode onyour radio.

Press the programmed Emergency Off button.

Text Messaging Features Your radio is able to send data, for example a textmessage to another radio.

The Inbox is capable of storing a maximum of 30messages.

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The radio exits the current screen once the inactivitytimer expires. Text messages in the typing screen areautomatically saved to the Drafts folder.

If you long press at any time, you return to the Homescreen.

Quick Text Messages Your radio supports Quick Text messages asprogrammed by your dealer.Sending Quick Text Messages Follow the procedure to send predefined Quick Textmessages on your radio to a predefined alias.

1 Press the programmed One Touch Accessbutton.


• The green LED lights up.• A positive indicator tone sounds.

If unsuccessful:


Privacy This feature helps to prevent eavesdropping byunauthorized users on a channel by the use of asoftware-based scrambling solution. The signalingand user identification portions of a transmission arenot scrambled.

Your radio must have privacy enabled on the channelto send a privacy-enabled transmission, although thisis not a necessary requirement for receiving atransmission. While on a privacy-enabled channel,the radio is still able to receive clear or unscrambledtransmissions.

Your radio supports two types of privacy, but only onecan be assigned to your radio. They are:

• Basic Privacy• Enhanced Privacy

To unscramble a privacy-enabled call or datatransmission, your radio must be programmed tohave the same Privacy Key for Basic Privacy, or thesame Key Value and Key ID for Enhanced Privacy asthe transmitting radio.

If your radio receives a scrambled call that is of adifferent Privacy Key, or different Key Value and Key

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ID, you will either hear a garbled transmission forBasic Privacy or nothing at all for Enhanced Privacy.


The green LED lights up when the radio istransmitting, and blinks rapidly when the radio isreceiving an ongoing privacy-enabled transmission.

Note:Some radio models may not offer this Privacyfeature, or may have a different configuration.Check with your dealer or systemadministrator for more information.

Turning Privacy On or Off Follow the procedure to turn privacy on or off on yourradio.

Press the programmed Privacy button.

Multi-Site ControlsThese features are applicable when your currentradio channel is part of an IP Site Connect orCapacity Plus--Multi-Site configuration.

Starting Manual Site SearchFollow the procedure to start manual site searchwhen the received signal strength is poor in order toattempt to find a site with better signal.

Press the programmed Manual Site Roam button.

• A tone sounds.• The green LED blinks.

If the radio finds a new site:

• A positive indicator tone sounds.• The LED turns off.

If the radio fails to find a new site:

• A negative indicator tone sounds.• The LED turns off.

Site Lock On/Off




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Lone WorkerThis feature prompts an emergency to be raised ifthere is no user activity, such as any radio buttonpress or activation of the channel selector, for apredefined time.

Following no user activity for a programmed duration,the radio pre-warns the user via an audio indicatoronce the inactivity timer expires.

If there is still no acknowledgment by the user beforethe predefined reminder timer expires, the radioinitiates an Emergency Alarm.

Only one of the following Emergency Alarms isassigned to this feature:

• Emergency Alarm• Emergency Alarm with Call• Emergency Alarm with Voice to Follow

The radio remains in the emergency state, allowingvoice messages to proceed until action is taken. See Emergency Operation on page 95 for moreinformation on ways to exit Emergency.


BluetoothThis feature allows you to use your radio with aBluetooth-enabled device (accessory) via a Bluetoothconnection. Your radio supports both Motorola andCOTS (Commercially available Off-The-Shelf)Bluetooth-enabled devices.

Bluetooth operates within a range of 10 meters (32feet) line of sight. This is an unobstructed pathbetween your radio and your Bluetooth-enableddevice. It is not recommended that you leave yourradio behind and expect your Bluetooth-enableddevice to work with a high degree of reliability whenthey are separated.

At the fringe areas of reception, both voice and tonequality will start to sound "garbled" or "broken". Tocorrect this problem, simply position your radio andBluetooth-enabled device closer to each other (within

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the 10-meter defined range) to re-establish clearaudio reception. The Bluetooth function of your radiohas a maximum power of 2.5 mW (4 dBm) at the 10-meter range.

Your radio can support up to three simultaneousBluetooth connections with Bluetooth-enableddevices of unique types. For example, a headset, ascanner, and a PTT-Only Device (POD). Multipleconnections with Bluetooth-enabled devices of thesame type are not supported.

Refer to the user manual of your respectiveBluetooth-enabled device for more details on the fullcapabilities of your Bluetooth-enabled device.

Note:If disabled via the CPS, all Bluetooth-relatedfeatures are disabled and the Bluetooth devicedatabase is erased.

Connecting to Bluetooth Devices

Turn on your Bluetooth-enabled device and place it inpairing mode.

Press the programmed Bluetooth Connectbutton.

Your Bluetooth-enabled device may requireadditional steps to complete the pairing. Refer tothe user manual of your Bluetooth-enabled device.

• A tone sounds.• The yellow LED blinks.

Wait for acknowledgment.

If successful:


If unsuccessful:


Disconnecting from Bluetooth Devices

Press the programmed Bluetooth Disconnectbutton.A positive indicator tone sounds when the devicehas been disconnected.

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Switching Audio Route between Internal RadioSpeaker and Bluetooth DeviceFollow the procedure to toggle audio routing betweeninternal radio speaker and external Bluetooth device.



Auto-Range Transponder SystemThe Auto-Range Transponder System (ARTS) is ananalog-only feature designed to inform you when yourradio is out-of-range of other ARTS-equipped radios.

ARTS-equipped radios transmit or receive signalsperiodically to confirm that they are within range ofeach other.

Your radio provides indications of states as follows:

First-Time Alert A tone sounds.

ARTS-in-RangeAlert

A tone sounds, if programmed.

ARTS-Out-of-Range Alert

A tone sounds. The red LEDrapidly blinks.


Over-the-Air Programming Your dealer can remotely update your radio via Over-the-Air Programming (OTAP) without physicalconnection. Additionally, some settings can also beconfigured via OTAP.

When your radio undergoes OTAP, the green LEDblinks.

When your radio receives high volume data:

• The channel becomes busy.• A negative tone sounds if you press the PTT

button.

Note:Once the programming is complete, a tonesounds, and your radio restarts (powers offand on again).

Transmit Inhibit

Transmit inhibit feature allow users to block alltransmission from the radio.

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Note:Bluetooth and Wi-Fi features are available inTransmit Inhibit mode.

Password Lock FeaturesThis feature allows you to restrict access to the radioby asking for a password when the device is turnedonAccessing Radios by Using PasswordsFollow the procedure to access your radio by using apassword.

1 Enter the current four-digit password.The use of Emergency footswitch cancels outpassword input to access the radio.

• Use the Channel Selector Knob to enter thefirst digit of the password.

• Press and hold the Channel Selector Knob tomove to the next digit.

• Enter the remaining digit of the password in thesame manner.

2 Your radio automatically checks the validity of thepassword.If successful, the radio powers up.

If unsuccessful:

• You hear a continuous tone. Repeat Step 1.• After the third attempt, your radio enters into

locked state.A tone sounds. The yellow LEDdouble blinks. Your radio enters into lockedstate for 15 minutes.

Unlocking Radios in Locked StateYour radio is unable to receive any call, includingemergency calls, in locked state. Follow theprocedure to unlock your radio in locked state.

1 Power up the radio.Your radio restarts the 15-minutes timer for lockedstate.

2 Wait for 15 minutes.Your radio responds only to On/Off button inlocked state.

3 Repeat the steps in Accessing Radios by UsingPasswords on page 39 to access the radio.

Wi-Fi Operation

Wi-Fi® is a registered trademark of Wi-Fi Alliance®.

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Press the programmed Wi-Fi Status Query button forthe connection status via Voice Announcement. VoiceAnnouncement sounds Wi-Fi is Off, Wi-Fi is On butNo Connection, or Wi-Fi is On with Connection.

UtilitiesThis chapter explains the operations of the utilityfunctions available in your radio.Squelch LevelsYou can adjust the squelch level to filter outunwanted calls with low signal strength or channelswith a higher than normal background noise.

Normal This is the default setting.

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Tight This setting filters out unwanted callsand/or background noise. Calls fromremote locations may also be filtered out.

Setting Squelch LevelsFollow the procedure to set the squelch levels onyour radio.

1 Press the programmed Squelch button.

2 One of the following tone sounds:


Radio is operating in tightsquelch.


Radio is operating in normalsquelch.

Power LevelsYou can customize the power setting to high or lowfor each channel.

High This enables communication with radioslocated at a considerable distance from you.

Low This enables communication with radios incloser proximity.

Setting Power LevelsFollow the procedure to set the power levels on yourradio.

Press the programmed Power Level button.One of the following tone sounds:


Radio is transmitting at lowpower.


Radio is transmitting at highpower.

Turning Radio Tones/Alerts On or OffYou can enable and disable all radio tones and alerts,if needed, except for incoming Emergency alert tone.Follow the procedure to turn tones and alerts on or offon your radio.

Press the programmed All Tones/Alerts button.One of the following tone sounds:


All tones and alerts areturned on.


All tones and alerts areturned off.

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Turning Horns/Lights On or OffYour radio is able to notify you of an incoming call viathe horns and lights feature. When activated, anincoming call sounds the horn and turns on the lightsof your vehicle. This feature needs to be installedthrough your radio rear accessory connector by yourdealer. Follow the procedure to turn all horns andlights on or off on your radio.

Press the programmed Horns/Lights button.One of the following tone sounds:


Horns and Lights feature ison.


Horns and Lights feature isoff.

Turning Public Address System On or OffFollow the procedure to enable or disable the internalpublic address (PA) system of your radio.

Press the programmed Public Address button.One of the following tone sounds:


The Public Address systemis turned on.


The Public Address systemis turned off.

Turning External Public Address System On orOffFollow the procedure to enable or disable the externalpublic address (PA) system of your radio.

Press the programmed Ext Public Addressbutton.One of the following tone sounds:

PositiveIndicator Tone

The external public addresssystem is turned on.


The external public addresssystem is turned off.

Voice Operating TransmissionThe Voice Operating Transmission (VOX) allows youto initiate a hands-free voice-activated call on aprogrammed channel. The radio automaticallytransmits, for a programmed period, whenever the

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microphone on the VOX-capable accessory detectsvoice.


You can enable or disable VOX by doing one of thefollowing:

• Press the PTT button during radio operation todisable VOX.

• Turn the radio off and then power it on again toenable VOX.

• Change the channel via the Scroll Up/Downbuttons to enable VOX.

• Change the channel via the Volume/ChannelKnobto enable VOX.

• Turn VOX on or off via the programmed VOXbutton.

If the Talk Permit Tone is enabled, use a trigger wordto initiate the call. Wait for the Talk Permit Tone tofinish before speaking clearly into the microphone.See for more information.

Note:Turning this feature on or off is limited toradios with this function enabled. Check with

your dealer or system administrator for moreinformation.

Turning Voice Operating Transmission On or OffFollow the procedure to turn Voice OperatingTransmission (VOX) on or off on your radio.

Press the programmed VOX button to toggle thefeature on or off.

Turning Voice Announcement On or OffThis feature enables the radio to audibly indicate thecurrent zone or channel the user has just assigned, orthe programmable button the user has just pressed.This audio indicator can be customized according tocustomer requirements.


Turning Option Board On or OffOption board capabilities within each channel can beassigned to programmable buttons. A channel cansupport up to 6 option board features. Follow theprocedure to turn option board on or off on your radio.

Press the programmed Option Board button.

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Text-to-SpeechThe Text-to-Speech feature can only be enabled byyour dealer or system administrator. If Text-to-Speechis enabled, the Voice Announcement feature isautomatically disabled. If Voice Announcement isenabled, then the Text-to-Speech feature isautomatically disabled.

This audio indicator can be customized per customerrequirements.

Setting Text-to-SpeechFollow the procedure to set the Text-to-Speechfeature.

Press the programmed Text-to-Speech button tolisten to the received text message.

Turning Intelligent Audio On or OffYour radio automatically adjusts the audio volume toovercome current background noise in theenvironment, inclusive of both stationary and non-stationary noise sources. This is a receive-onlyfeature and does not affect transmission audio.Follow the procedure to turn Intelligent Audio on or offon your radio.


Note:This feature is not applicable during aBluetooth session.

Turning the Acoustic Feedback SuppressorFeature On or OffThis feature allows you to minimize AcousticFeedback Suppressor in received calls. Follow theprocedure to turn the Acoustic Feedback Suppressoron or off on your radio.

Press the programmed AF Suppressor button.One of the following tone sounds:


Acoustic FeedbackSuppressor is activated.


Acoustic FeedbackSuppressor is not activated.

Turning Trill Enhancement On or OffYou can enable this feature when you are speaking ina language that contains many words with alveolartrill (rolling “R”) pronunciations. Follow the procedureto turn Trill Enhancement on or off on your radio.

Press the programmed Trill Enhancement button totoggle the feature on or off.

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Turning the Global Positioning System (GPS) Onor OffGlobal Positioning System (GPS) is a satellitenavigation system that determines the radio’s preciselocation. Follow the procedure to turn GPS on or offon your radio.

Press the programmed GPS button to toggle thefeature on or off.

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Limited WarrantyMOTOROLA COMMUNICATION PRODUCTS

I. WHAT THIS WARRANTY COVERS AND FORHOW LONG:

MOTOROLA SOLUTIONS, INC. (“MOTOROLA”)warrants the MOTOROLA manufacturedCommunication Products listed below (“Product”)against defects in material and workmanship undernormal use and service for a period of time from thedate of purchase as scheduled below:

DM SeriesDigital MobileRadios

24 Months

Product Accessories 12 Months

MOTOROLA, at its option, will at no charge eitherrepair the Product (with new or reconditioned parts),replace it (with a new or reconditioned Product), orrefund the purchase price of the Product during thewarranty period provided it is returned in accordancewith the terms of this warranty. Replaced parts orboards are warranted for the balance of the original

applicable warranty period. All replaced parts ofProduct shall become the property of MOTOROLA.

This express limited warranty is extended byMOTOROLA to the original end user purchaser onlyand is not assignable or transferable to any otherparty. This is the complete warranty for the Productmanufactured by MOTOROLA. MOTOROLAassumes no obligations or liability for additions ormodifications to this warranty unless made in writingand signed by an officer of MOTOROLA.

Unless made in a separate agreement betweenMOTOROLA and the original end user purchaser,MOTOROLA does not warrant the installation,maintenance or service of the Product.

MOTOROLA cannot be responsible in any way forany ancillary equipment not furnished by MOTOROLAwhich is attached to or used in connection with theProduct, or for operation of the Product with anyancillary equipment, and all such equipment isexpressly excluded from this warranty. Because eachsystem which may use the Product is unique,MOTOROLA disclaims liability for range, coverage, oroperation of the system as a whole under thiswarranty.

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II. GENERAL PROVISIONSThis warranty sets forth the full extent ofMOTOROLA'S responsibilities regarding the Product.Repair, replacement or refund of the purchase price,at MOTOROLA’s option, is the exclusive remedy.THIS WARRANTY IS GIVEN IN LIEU OF ALLOTHER EXPRESS WARRANTIES. IMPLIEDWARRANTIES, INCLUDING WITHOUT LIMITATION,IMPLIED WARRANTIES OF MERCHANTABILITYAND FITNESS FOR A PARTICULAR PURPOSE,ARE LIMITED TO THE DURATION OF THISLIMITED WARRANTY. IN NO EVENT SHALLMOTOROLA BE LIABLE FOR DAMAGES INEXCESS OF THE PURCHASE PRICE OF THEPRODUCT, FOR ANY LOSS OF USE, LOSS OFTIME, INCONVENIENCE, COMMERCIAL LOSS,LOST PROFITS OR SAVINGS OR OTHERINCIDENTAL, SPECIAL OR CONSEQUENTIALDAMAGES ARISING OUT OF THE USE ORINABILITY TO USE SUCH PRODUCT, TO THEFULL EXTENT SUCH MAY BE DISCLAIMED BYLAW.

III. STATE LAW RIGHTS:SOME STATES DO NOT ALLOW THE EXCLUSIONOR LIMITATION OF INCIDENTAL ORCONSEQUENTIAL DAMAGES OR LIMITATION ONHOW LONG AN IMPLIED WARRANTY LASTS, SOTHE ABOVE LIMITATION OR EXCLUSIONS MAYNOT APPLY.

This warranty gives specific legal rights, and theremay be other rights which may vary from state tostate.

IV. HOW TO GET WARRANTY SERVICEYou must provide proof of purchase (bearing the dateof purchase and Product item serial number) in orderto receive warranty service and, also, deliver or sendthe Product item, transportation and insuranceprepaid, to an authorized warranty service location.Warranty service will be provided by MOTOROLAthrough one of its authorized warranty servicelocations. If you first contact the company which soldyou the Product (e.g., dealer or communicationservice provider), it can facilitate your obtainingwarranty service. You can also call MOTOROLA at1-800-927-2744 US/Canada.

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V. WHAT THIS WARRANTY DOES NOTCOVER

1 Defects or damage resulting from use of theProduct in other than its normal and customarymanner.

2 Defects or damage from misuse, accident, water,or neglect.

3 Defects or damage from improper testing,operation, maintenance, installation, alteration,modification, or adjustment.

4 Breakage or damage to antennas unless causeddirectly by defects in material workmanship.

5 A Product subjected to unauthorized Productmodifications, disassembles or repairs (including,without limitation, the addition to the Product ofnon-MOTOROLA supplied equipment) whichadversely affect performance of the Product orinterfere with MOTOROLA's normal warrantyinspection and testing of the Product to verify anywarranty claim.

6 Product which has had the serial number removedor made illegible.

7 Rechargeable batteries if:

• any of the seals on the battery enclosure ofcells are broken or show evidence oftampering.

• the damage or defect is caused by charging orusing the battery in equipment or service otherthan the Product for which it is specified.

8 Freight costs to the repair depot.9 A Product which, due to illegal or unauthorized

alteration of the software/firmware in the Product,does not function in accordance withMOTOROLA’s published specifications or the FCCcertification labeling in effect for the Product at thetime the Product was initially distributed fromMOTOROLA.

10 Scratches or other cosmetic damage to Productsurfaces that does not affect the operation of theProduct.

11 Normal and customary wear and tear.

VI. PATENT AND SOFTWARE PROVISIONSMOTOROLA will defend, at its own expense, any suitbrought against the end user purchaser to the extentthat it is based on a claim that the Product or partsinfringe a United States patent, and MOTOROLA willpay those costs and damages finally awarded against

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the end user purchaser in any such suit which areattributable to any such claim, but such defense andpayments are conditioned on the following:

1 MOTOROLA will be notified promptly in writing bysuch purchaser of any notice of such claim,

2 MOTOROLA will have sole control of the defenseof such suit and all negotiations for its settlementor compromise, and

3 Should the Product or parts become, or inMOTOROLA’s opinion be likely to become, thesubject of a claim of infringement of a UnitedStates patent, that such purchaser will permitMOTOROLA, at its option and expense, either toprocure for such purchaser the right to continueusing the Product or parts or to replace or modifythe same so that it becomes non-infringing or togrant such purchaser a credit for the Product orparts as depreciated and accept its return. Thedepreciation will be an equal amount per year overthe lifetime of the Product or parts as establishedby MOTOROLA.

MOTOROLA will have no liability with respect to anyclaim of patent infringement which is based upon thecombination of the Product or parts furnishedhereunder with software, apparatus or devices not

furnished by MOTOROLA, nor will MOTOROLA haveany liability for the use of ancillary equipment orsoftware not furnished by MOTOROLA which isattached to or used in connection with the Product.The foregoing states the entire liability ofMOTOROLA with respect to infringement of patentsby the Product or any parts thereof.

Laws in the United States and other countriespreserve for MOTOROLA certain exclusive rights forcopyrighted MOTOROLA software such as theexclusive rights to reproduce in copies and distributecopies of such MOTOROLA software. MOTOROLAsoftware may be used in only the Product in whichthe software was originally embodied and suchsoftware in such Product may not be replaced,copied, distributed, modified in any way, or used toproduce any derivative thereof. No other useincluding, without limitation, alteration, modification,reproduction, distribution, or reverse engineering ofsuch MOTOROLA software or exercise of rights insuch MOTOROLA software is permitted. No license isgranted by implication, estoppel or otherwise underMOTOROLA patent rights or copyrights.

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VII. GOVERNING LAWThis Warranty is governed by the laws of the State ofIllinois, U.S.A.

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68012003060-GD*68012003060*

Motorola Solutions, Inc.

MOTOROLA, MOTO, MOTOROLA SOLUTIONS and the Stylized M logo are trademarks or registered trademarks of Motorola Trademark Holdings, LLC and are used under license. All other trademarks are the property of their respective owners. © 2011–2016 Motorola Solutions, Inc. All rights reserved. May 2016

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