move to ensemble enhances productivity at lifepoint ... · lifepoint informatics, a leading...

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LifePoint Informatics, a leading provider of software that connects clinical laboratories and hospitals to clients, recently migrated their flagship product, InfoHub, from the InterSystems Caché ® database to InterSystems Ensemble ® . By enhancing InfoHub with Ensemble’s interfacing capabilities, LifePoint achieved a significant increase in productivity. When deployed in a hospital or laboratory, InfoHub needs to communicate with multiple existing systems within the organiza- tion. Before moving to Ensemble, LifePoint would custom-build most of the necessary message queues. “Maintaining all those custom message queues was becoming inefficient,” says Preston Law, Chief Technical Officer at LifePoint. “It was fine when we only had five customers – now we have over two hundred.” LifePoint realized that if they wanted to do integra- tion, they needed to use an integration platform. Since they were already an InterSystems customer, it made sense that they would choose Ensemble. “InterSystems has always been a true partner, not just a vendor,” says Law. Law was pleasantly surprised at how easy it was to make the switch to Ensemble. “We had planned to take baby steps,” he says, “but we soon realized that wasn’t necessary. One big advantage to using Ensemble is that with InterSystems Enterprise Cache Protocol we can run the two versions of InfoHub side-by-side. That allows us to do any testing our customers desire to prove the functionality of the new Ensemble-based system.” As they migrate customers to the Ensemble- based version of InfoHub, LifePoint is seeing significant productivity gains. “Troubleshooting is much easier,” says Law. “Ensemble is designed to do interfacing and messaging. It has a built-in repository where every message that flows through the system is stored. Ensemble makes it easy to pinpoint problems and fix them.” Law reports that the activity of resetting interfaces has been reduced from a full-time job to a task that requires only one hour per week. “Ensemble has allowed us to focus on growing Move to Ensemble Enhances Productivity at LifePoint Informatics “Over the past two years we’ve grown our business by 40%, without having to increase staffing. That’s one of the main benefits we’ve seen from using Ensemble.” Preston Law, Chief Technical Officer, LifePoint Informatics Productivity Reliability Partnership LifePoint Informatics INTERSYSTEMS ENSEMBLE CASE STUDY

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Page 1: Move to Ensemble Enhances Productivity at LifePoint ... · LifePoint Informatics, a leading provider of software that connects clinical laboratories and hospitals ... we’ve grown

LifePoint Informatics, a leadingprovider of software that connectsclinical laboratories and hospitalsto clients, recently migrated theirflagship product, InfoHub, from theInterSystems Caché® database toInterSystems Ensemble®. Byenhancing InfoHub with Ensemble’sinterfacing capabilities, LifePointachieved a significant increase inproductivity.When deployed in a hospital orlaboratory, InfoHub needs to communicate withmultiple existing systems within the organiza-tion. Before moving to Ensemble, LifePointwould custom-build most of the necessarymessage queues. “Maintaining all those custommessage queues was becoming inefficient,” saysPreston Law, Chief TechnicalOfficer at LifePoint. “It wasfine when we only had fivecustomers – now we haveover two hundred.”LifePoint realized that ifthey wanted to do integra-tion, they needed to use anintegration platform. Since they were alreadyan InterSystems customer, it made sense thatthey would choose Ensemble. “InterSystems hasalways been a true partner, not just avendor,” says Law.Law was pleasantly surprised at how easy itwas to make the switch to Ensemble. “We had

planned to take baby steps,” he says, “but wesoon realized that wasn’t necessary. One bigadvantage to using Ensemble is that withInterSystems Enterprise Cache Protocol we canrun the two versions of InfoHub side-by-side.That allows us to do any testing our customersdesire to prove the functionality of the newEnsemble-based system.”As they migrate customers to the Ensemble-based version of InfoHub, LifePoint is seeingsignificant productivity gains. “Troubleshootingis much easier,” says Law. “Ensemble is designedto do interfacing and messaging. It has a built-inrepository where every message that flowsthrough the system is stored. Ensemble makesit easy to pinpoint problems and fix them.” Lawreports that the activity of resetting interfaceshas been reduced from a full-time job to a taskthat requires only one hour per week.“Ensemble has allowed us to focus on growing

Move toEnsembleEnhancesProductivityat LifePointInformatics

“Over the past two yearswe’ve grown our business by

40%, without having toincrease staffing. That’s one

of the main benefits we’veseen from using Ensemble.”

Preston Law, Chief Technical Officer,LifePoint Informatics

� Productivity

� Reliability

� Partnership

LifePoint Informatics

INTERSYSTEMS ENSEMBLE CASE STUDY

Page 2: Move to Ensemble Enhances Productivity at LifePoint ... · LifePoint Informatics, a leading provider of software that connects clinical laboratories and hospitals ... we’ve grown

InterSystems CorporationWorld HeadquartersOne Memorial DriveCambridge, MA 02142-1356Tel: +1.617.621.0600Fax: +1.617.494.1631InterSystems.com

InterSystems Ensemble and InterSystems Caché are registered trademarks of InterSystems Corporation. Other product names are trademarks of their respective vendors.© copyright 2010 InterSystems Corporation. All rights reserved. 6-10

our AppKit product line and get EHR integra-tions moving faster. Over the past two yearswe’ve grown our business by 40%, without hav-ing to increase staffing. Those are the main ben-efits we’ve seen from using Ensemble,” he says.More benefits are to come, in the formof new features. LifePoint plans to enhanceInfoHub with Ensemble dashboards that willsecurely expose portions of LifePoint’s functionlibrary to users. “For example,” Law explains,

“we can give users the ability to run someof their own reports. There are new securityfeatures within Ensemble that will make itpossible.”Would Law recommend that other applica-tion providers migrate their solutions toEnsemble? “Absolutely,” he says. “It’s a connect-ed world, and modern software solutions needto integrate with others. Ensemble is the rightplatform for making applications connectable.”