mployeeofthe - admin.apts247.comadmin.apts247.com/files/000/000/023/79/siteimages/november.pdf ·...
TRANSCRIPT
EMPLOYEE OF THE MONTH
LUPE PEREZ
Lupe graduated from San Juan Capistrano High School in
2002, and continued her education at the Education Institute
learning computers. She joined the Villas staff in 2005. Lupe
started as a Caregiver and was soon promoted to a Med Tech
supervisor. She loves her job and takes her responsibility very seriously. The
relationships that she has developed with the residents make her happy and
proud to be a part of the Villas team. Peggy Sunshine my supervisor is very knowledgeable and understanding.
Lupe is the mother of three children and a dedicated employee.
Happy Anniversary San Clemente Villas!
Wow, I returned from Maui and October took me by storm…so much is happening aroundhere and it is all positive! We had many great employee training sessions and three very suc-cessful events…Oktoberfest, The Anniversary Party and Halloween.I am in the fall state of mind…it is such a beautiful time of year! Or buildingrenovations are going well, new granite in the lobby. Several new pieces of furniture havearrived and many new pieces of art and silk plants/trees are coming. We want San ClementeVillas to look as good as we did on opening day 6 years ago. You must reflect on the same cus-tomer service strategies of a great leader, Walt Disney. Walt wanted to exceed your expecta-tions and give you an experience that was a cut above the rest and that’s want I want for SanClemente Villas. Excellent Customer Service and Satisfaction is my #1 goal as your Executive
director. Our pool area will be closed during the month of December for a total renovation.I am so thankful to be your Executive Director, as most of you know I grew up in this business. My first job in long term
care was in 1980 at age 19, I accepted a position in activities at a 158 bed nursing home while attending college. I worked onand off in this industry between 1980 and 1985 and then in 1985, I returned full-time and here I am 28 years later. I got mystart in activities, then sales and marketing, but in 1990 I found myself as a divorced single mom with 2 little boys and I decid-ed to accept my first Administrator’s position. Many people tell me that I am so lucky to love what I do. I love the interactionwith the staff, mentoring people, encouraging residents to get involved and meeting all the wonderful families.
San Clemente Villas offers me the perfect formula for success…the combination of Independent Living, AssistedLiving and Memory Care in a resort-like setting. I am so grateful for Aileen and Paul, they give me the autono-my to do what it takes to steer this big cruise ship in the right direction. The secret to my success is hiring theright talent to manage each department. I love helping out in all areas, but I expect each manager to holdtheir staff accountable and embrace my expectations of excellence inCustomer Service and satisfaction!
Let’s embrace the ATTITUDE of GRATITUDE!
Happy Thanksgiving to all
Cathy Ellis
Best Attendance in Cathy’s Poolercize Class—LeonardPeterson and Ray Maxwell. Cathy & Elaine took the boysout to lunch to the Fisherman’s Restaurant on the SanClemente Pier. Remember the pool will be closed for theentire month of December for resurfacing.
We had a wonderful 6th Anniversary party at the Villas lastmonth. Chef Salvador stated the day with a fabulous lunch-eon of Lobster, Filet Magnon, and Salmon. The party continued at Happy Hour as ourresidents and staff danced to the music of Rick McClellan. Background music wasprovided by Kenny Williams and his steel drums at the evening event. Once againChef Salvador and the entire kitchen staff provided a very elegant looking and tastingbuffet. The holidays are officially upon us once again, but please don’t forget to castyour ballot at the very important upcoming election. Voting day is November 4th andwe are encouraging all our staff and residents to wear Red, White & Blue on this day.On Thanks giving Day we have some fun activities planned for the residents. We now
have two big screen TV’s to watch the parade and football games together. A traditional Thanksgiving dinnerwill be served starting at 11:30, if you would like to invite your family please call Anna at the front desk. Afterour early feast we will play Thanksgiving Bingo with extra surprises and money. Even if you are not a regularbingo participant come and join the fun. Dance away those extra calories at our Happy Hour with Steve Dasaroat 3:00. Wind down and end the day with a special holiday movie in our theatre. Be sure to have your families save the date for our Annual Holiday Resident Party on Thursday, December 18th.HAPPY THANKSGIVING TO ALL!
Elaine West
Activities Director
Fun & Exciting times as the Villas!
• Exercise Class with PA every Saturday • Out to Lunch Bunch• Winter Walks and Lunch at the Dana Point Harbor• Manicurist in the Beauty Salon (Now available)• Special Activities on Monday & Friday afternoons• Theatre Outings• Many holiday outings and performances
Happy Thanksgiving!
AGING IS……......Article submitted by Resident, Frances Collier
NEW RESIDENTS GIVE FEED BACK BEFORE6TH ANNIVERSARY PARTYBy Sara Rand
Aging is........Hail the imminent passing of stereotypes about Aging and theAged!INTRACTABLE: IMPOVERISHED, DISABLED, FAT CATS,BURDENSOME, USELESS, ANTIQUATED VALUES,SENILE, TAX DRAIN, IMPOTENT, OPINIONATED,ILL…….Ignite a Burial Pyre to the Myths! WAKE UP AMERICA! It’stime to start reshaping attitudes toward “Life’s Final Passage” –Aging in our “Country of the Young” mentality. “In the Countryof the Young, Old people move like shadows. They have preced-ed us as travelers in the land of youth, but we rarely stop to askthem the way. To remember that they were young is to realizethat all will be old.”
VISTA – Volunteers in Service to America—2005, reveals astartling total of 11.4 million volunteers served by VISTA mem-bers. The value of IN-Kind resources raised was an overwhelm-ing $104.9 million. No specific age differentiation applies inthese reported figures. It is easy to infer that a significant num-ber of these volunteers come from the ranks of seniors.One need only to look at San Clemente Villas to confirm thewide range of volunteer services rendered which offers a com-plement to the right range of programs and activities in place.One will find support in the Library, tending the Village Store,leadership in implementing new programs, assistance in pro-grammed events, orientating Newcomers to the community andon and on ad infinitum.With boisterous shout, let’s wake up in this country of the youngmentality! My challenge to all is to create and redefine the oldstereotypes to a realistic label of AGING IS!!!!!
JUANITA CREVENSI moved to the Villas from Fullerton.I am very happy to be here and don’thave any worries. The Villas provideresidents with everything anyone needsto be safe, secure and happy. The resi-
dents are friendly and have made me part of this wonderfulfamily.
ALICE MILLERThe Villas is a very nice place tolive. I’m very happy I made thechoice to live here. It is more won-derful than I expected. So manygreat activities to keep me busy.
GLENNIS ANDERSONI moved here from Canyon Lake to benear my son and daughter. I will admitthat I moved in with a chip on myshoulder and an attitude. Now I amoverjoyed to be here. I am here to stay
forever because everything is perfect, the food, residentsand employees.
IONE SENZIGI love it very much! It’s a very clean andpretty community. The staff and residents areso kind. I am becoming more familiar withthe residents each day.
JUANITA MILLERThe Villas is a wonderful place to live.Everyone has tried to make me feel verywelcome. I know that I am in the rightplace.
IRENE WISNEWSKII moved from Massachusetts to be near myson and his family. I like living at theVillas so much! It’s a great place to live,people are friendly and the staff goes out oftheir way to make me comfortable.
JOHN TOWNSENDI have lived in California for the past 50years. My daughters found the Villas aftermuch research. This is a wonderful place tolive. The food is great and the treatment bystaff is excellent.
AGING IS……......Article submitted by Resident, Frances Collier
describing San Clemente Villas by the Sea and its Staff (StephanieAlter, Director of Marketing, since 2002)We had a fabulous 6th Anniversary Party. Not many communities havebragging rights to retaining so many high quality employees for morethan 4 years plus! The Executive Director, Marketing Director, AssistedLiving Director, Food Service Director & Supervisors, TransportationDirector, Maintenance Engineers and at least 20 other caregivers, house-keepers and administrative staff have chosen to serve this wonderfulcommunity for up to 6 years.The entire community and staff celebrated with a beautiful Lobster and
Filet Mignon luncheon followed by a SUPER evening Cocktail Party with Live Entertainment,Champagne, Wine, Beer and an assortment of Appetizers and Desserts.Despite the current economy, we have enjoyed a 96% to 98% occupancy rate and have a nicewaiting list for various suites. Our competitive, yet very affordable rates, and our very gener-ous service-oriented, active owners are doing their very best to give you the “BEST for less”than our corporate competitors. Many communities do not offer as many food choices, activ-ities, parties, custom accommodations, concierge services or real staff involvement. Mostemployees can name each and every resident here and are personally committed to each resi-dent on a daily basis. Boasting 157 suites and approximately 170 satisfied residents and theirfamilies, San Clemente Villas is the South Orange County Leaders in Independent and AssistedLiving. Drop in for a TOUR AND LUNCH, chat with anyone who resides here and find out for your-self how wonderful life is here on the CRUISE SHIP THAT NEVER SAILS!
STUDIO, ONE BEDROOM AND TWO BEDROOM SUITES AVAILABLE NOW!
Sincerely,Stephanie Alter
Call Stephanie AlterDirector of Marketing for details at (949) 289-1537
WWeellccoommeeAAbbooaarrdd
OOwwnneerrssPaul and Aileen Brazeau - 2002
EExxeeccuuttiivvee DDiirreeccttoorrCathy Ellis - 2004
MMaarrkkeettiinngg DDiirreeccttoorrStephanie Alter - 2002
FFoooodd SSeerrvviiccee DDiirreeccttoorrSalvador Caballero - 2005
AAssssiisstteedd LLiivviinngg DDiirreeccttoorrPeggy Sunshine - [email protected]
LLVVNNRae Bright, LVN - 2005
AAssssiissttaanntt AAssssiisstteedd LLiivviinngg DDiirreeccttoorrJing Yarbrough - 2003
CCaarreeggiivveerr SSuuppeerrvviissoorrDiana Sanchez - 2004
WWeesstt IInnddiieess CCaarree MMaannaaggeerrErmi Martinez - 2007
AAccttiivviittiieess DDiirreeccttoorrElaine West - 2007
CCoommmmuunniittyy LLiiaaiissoonnSara Rand - 2002
SSaalleess && FFrroonntt DDeesskkGinger Le Clair - 2003
AAccttiivviittyy AAssssiissttaanntt//FFrroonntt DDeesskk PPMMP.A. Crisostomo - 2003
[email protected] Bond
BBuussiinneessss OOffffiiccee MMaannaaggeerrMaria Nemeth - [email protected]
FF rroonntt DDeesskk SSuuppeerrvviissoorrAnna Lombardi - 2004
DDiinniinngg RRoooomm SSuuppeerrvviissoorrssOscar Garcia - 2003
Yaneth Oseguera - 2006Vangie Cayton - 2003
MMaaiinntteennaannccee TTeeaammNick Sgountzos - 2002Carlos Garcia - 2002
HHoouusseekkeeeeppiinngg SSuuppeerrvviissoorrPatricia Mendoza - 2006
TTrraannssppoorrttaattiioonn DDrriivveerrssWeek day - Roberto Rodriguez - 2002
Week end - Alicia Aguilera - 2006
22000088 RReessiiddeenntt CCoouunncciillPP rreessiiddeenntt - Ray Maxwell VViiccee PPrreessiiddeenntt - Fred Flo
SSeeccrreettaarryy - Elie BovaTTrreeaassuurreerr - Al Blake
MMeemmbbeerr aatt LLaarrggee - Doris Plummer
PROGRESSIVE, UNIQUE &A ONE OF A KIND EXPERIENCE
RED CARPETWELCOME ABOARD TO:
Bessie ShuckJack Hamilton
Julia Di’ GiovanniAlice Bauer
Dr. Kathleen CorbettMartha Miller
Jack & Shirley Hughes
ELECTION
Wear Red, White & Blue
LUXURY SENIOR LIVING660 Camino de los MaresSan Clemente, CA 92673949.489.3400www.sanclementevillas.com
RETURN SERVICE REQUESTED
RCFE License #306001485
F MEDICAL APPOINTMENTS
Mondays, Wednesdays, and Fridaysare designated for Medical Appointment.
F SATURDAY STOP AND SHOP
Shopping is at the Ocean View Plaza whichincludes Ralph’s Market, Trader Joes, 24-hourCVS Drugs Store, Starbucks Coffee and more,WalMart, and Sears/Big Lots.
F SUNDAY CHURCH SERVICE
Sunday Church Services Transportation isavailable from 8:00 am until 12:00 noon.Please sign up at the designated Sign-up sheets.
Breakfast 7:30 am to 9:00 am Lunch 11:30 am to 1:00 pmDinner 4:30 pm to 6:00 pm
Room Service(949) 218-5703
HHOOUURRSS
DDiinniinngg RRoooomm
SSaallvvaaddoorr CCaabbaalllleerrooFood Service Director
ssaall@@ssccllvviillllaass..ccoomm