1916 1936 1954 1964 1993

POWERING OUR COMMUNITY FOR A CENTURY

2 HERALD TIMES REPORTER THURSDAY, SEPTEMBER 28, 2014Manitowoc Public Utilities ◆ 1914-2014

Powerful lessons can be learned by refl ecting on the strategic decisions made 100 years ago in creating Manitowoc Public Utilities (MPU) by the City of Manitowoc. It is with great pride and appreciation that we present this special section to celebrate our Centennial Anniversary with our community and to put a spotlight on the everyday electricity and water that we take for granted.

Throughout its history, MPU has remained grounded in a common set of objectives:● To provide reliable service, safe drinking water and low utility rates● To invest wisely in our employees and infrastructure● To be an asset to the City of Manitowoc

It is with the help of employees, customers and governing boards that we achieve these objectives.

Our employees know what it takes to operate a reliable electric and water utility, keeping water plentiful and safe, maintaining water and electrical lines even in the dead of winter, cleaning up after a major storm, negotiating complex power contracts, tracking regulatory changes, sending out bills, or answering phone calls 24 hours a day. Additionally, technological advances have continually challenged the status quo of our business practices, and MPU has answered with an ability to anticipate change. A special hats off to our dedicated MPU employees as we celebrate our 100th Anniversary.

A book has recently been written about your city-owned utility. Dr. Kerry Trask researched signifi cant events from the past century to provide insight into the relationships between MPU and the City, Council members, and Mayors. His recounting demonstrates how MPU has continually progressed through the years, overcoming obstacles and threats to the very concept of a publically owned utility.

We celebrate our many accomplishments over the past 100 years, and we acknowledge that the future will require MPU to be even more fl exible and nimble. The challenges we face span economics, environmental issues, customer expectations and politics. The future success of MPU will depend upon unwavering commitment, foresight, creative thinking, innovation, technical expertise and a focus on exceeding customer expectations.

We are up to the challenge and optimistic about the future!

Thank you for all your support in helping make MPU one of the largest and most admired water and electric utilities in Wisconsin.

Nilaksh Kothari and Daniel R. Hornung

1303 S. 8th Street | P.O. Box 1090 | Manitowoc, WI 54221-1090 | mpu.orgBusiness Offi ce: 920-683-4600 | Electric Emergencies: 920-683-4622 | Water Emergencies: 920-683-4633 | Email: customerservice@mpu.org

Diggers Hotline Quick Dial: 8-1-1 | Toll Free: 1-800-242-8511 | Emergencies: 1-877-500-9592

Nilaksh Kothari, MPU General Manager

Daniel R. Hornung, MPU Commission President

Mission StatementManitowoc Public Utilities is dedicated to

providing customer focused utility services.

Vision StatementTo be a community owned regional utility

that exceeds customer expectations.

A refl ection on the past, present and future

HERALD TIMES REPORTERTHURSDAY, SEPTEMBER 28, 2014 3Manitowoc Public Utilities ◆ 1914-2014

To commemorate the 100th year of municipal ownership of the electric and water utilities, Manitowoc Public Utilities has embarked on a number of projects since the end of 2013, culminating with an open house during Public Power Week on Saturday, Oct. 11!

The fi rst project was the design of a special 100th Anniversary logo which is being used on all printed and digital material throughout 2014. A commemorative calendar has been designed and printed. We hope that you have been able to stop by our offi ces to pick up yours and have been enjoying the pictures illustrating our growth during a century.

We are very excited to have commissioned our local author and former UW-Manitowoc professor, Dr. Kerry Trask to write a book about your city-owned utility. Signifi cant events from the past century were described in a most fascinating and enjoyable manner. This manuscript, available soon, is delightful to read for any Manitowoc citizen desiring a real background in the development of our city.

Other centennial projects include centennial banners placed around town, educational displays about electricity and water production, distinctive advertisements in the newspaper and the Chamber of Commerce Directory, website and social media enhancements, this special commemorative section

of the Herald Times Reporter, and an old electric appliance contest, the winners of which will be announced at our open house.

The open house will be on Saturday, Oct. 11, from 11 a.m. to 3 p.m. at the MPU facilities located at the corner of S. 8th and Madison Streets. Activities will take place throughout the day, including tours of the Water Treatment and Power Plant facilities. Educational displays will be set up under the tent in our main offi ce parking lot, along with the winning entries from our Historic Electric Appliance Contest.

A time capsule marking the beginning of the next 100 years will be buried and, weather permitting, bucket truck rides and safety demonstrations will be given by our line crew staff. Personnel will also be repowering of one of the original 1889 Edison generators. Refreshments will be served all day. Hope to see you there!

Interested in seeing more historical photos or fi nding more information about our open house? Find us on Facebook. Search: Manitowoc Public Utilities.

MPU Open HouseSaturday, Oct. 11, 11 a.m. to 3 p.m.

Manitowoc Public Utilities facilities at the corner of S. 8th Street and Madison Street

For more information and historical photos — fi nd us on Facebook www.facebook.com/MPU

A year of events to mark our centennial

The commemorative history book “Anchor of the Community,” written by Dr. Kerry Trask will be available for purchase at the open house.

4 Herald Times reporTer THursday, sepTemBer 28, 2014Manitowoc Public Utilities • 1914-2014

1911 The Manitowoc Waterworks Company, established in 1889 by Eugene and T.W. Gray, was sold on October 3, 1911 to the City of Manitowoc for a purchase price of $247,000.

1914 The City of Manitowoc purchases inter-ests in the Electric Light Company from local busi-nessman John Schuette on January 1, 1914 for a purchase price of $146,000. The plant was located on Quay Street, adjacent to the Oriental Flour Mill, and had a total generat-ing capacity of 810 kilowatts. The company served 2,000 customers.

1916 Soon after purchase of the electric utility the City relocated the power station to the foot of Columbus Street, adjacent to the City Water Pumping Station. The building to the left of the tall smoke stack housed the pumping station, generator room, and boiler house. To the right of the smokestack is the water utility pumping station and the engineer’s residence. The hill in the background would later be the site of Lincoln High School. Total generating capacity was 1050 kW.

1929 Construction begins on an addition to the power plant at the intersection of South 7th and Columbus Streets. Kasper Construction Co. of Manitowoc was the general contractor. Note the Moore Speedcrane in the background, one of the first cranes manufactured by Manitowoc Engineering Co., today called Manitowoc Cranes.

1934 The electric line crew poses with equip-ment after moving into the former Oriental Mill building on Quay Street.

MPU GROWTH1914-2014

1934 The Utility constructs a 3,000,000 gallon reservoir and pump station at S. 7th and Columbus.

1935 Between 1931 and 1935, turbine/generator Units 1 and 2 are added, both rated at 5,000 kilowatts.

1938 Manitowoc’s original “Stand Pipe” water tower, located on North Water Street, was demolished in December 1938 following completion of the Reed Avenue water tower.

1938 The Reed Aveune water tower is constructed, replacing the water tower on North Water Street.

1941 Amidst post-Depression era economic growth, Turbine Generator Unit 3 was added just before the attack on Pearl Harbor in 1941. It had a rated capacity of 10,000 kilowatts.

1943 Two Ranney Collector Wells are approved and constructed at S. 7th and Columbus and south of Silver Creek Park.

1947 Modern appliances, highly desired after the hardships of WWII, were sold at the MPU Office and displayed in their window at City Hall in this December 1947 photo. MPU continued to sell appliances until 1950. (Glander Art Studio photo)

1947Construction of a 20-inch live steam line from the power plant to the Rahr Malting plant is completed.

1948 In January 1946, approval was given for MPU to begin a three year expan-sion of the power plant. In December 1948 much of the steel work for the turbine room was complete.

1949 The City of Manitowoc is cited as having the lowest electric rate in the nation by the Federal Power Commission. Electricity rates are 2.12 cents per kilowatt hour.

1950 Manitowoc Public Utilities ceases sales appli-ances. MPU sold and serviced the Hotpoint line of kitchen appliances, including stoves, refrigerators and electric water heat-ers from 1925 to 1950.

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Way to go on a100 years of serviceto the community!

Thank YouMPU!

Herald Times reporTerTHursday, sepTemBer 28, 2014 5Manitowoc Public Utilities • 1914-2014

MPU GROWTH1914-2014

1950 A new 263 foot, steel and concrete smoke-stack was erected in 1950 to better dissipate smoke containing sulfur dioxide with its foul smell and health issues, for the health and comfort of Manitowoc’s citizens.

1951 Unit 4 turbine/generator was installed.

1951 Live steam heat is extended from the power plant to Lincoln High School

1952 Public debate over fluoridation of drinking water to prevent tooth decay went to a public refer-endum in September 1952. By a two to one margin, voters chose to repeal the fluoridation ordinance previously passed by the Common Council.

1952 Power to the Custerdale Government Housing Project is taken over by Manitowoc Public Utilities, and over 400 individual electric meters are set.

1956 Unit 5 turbine/generator was installed, with a rated capacity of 22,000 kilowatts.

1956 New fluorescent light-ing replaced incan-descent lighting on Eighth Street in 1956. On the top of the ladders are Manitowoc Public Utilities linemen Robert Kliment and Harold Peterson. In the foreground is Raymond Jacobson. (Herald Times Reporter photo)

1959 A third Ranney Collector well is constructed south of Silver Creek Park. The pump remains in operation today. (Herald Times Reporter photo)

1961 Manitowoc Public Utilities interconnects with Wisconsin Public Service Corporation, and with the rest of the nation’s power grid. Up to this point the Manitowoc electric system was an island.

1964 Manitowoc Public Utilities power generating plant after the addition of Unit 6, a 22,000 kW turbine/generator. (Herald Times Reporter photo)

1964 Newspaper notices of restricted water usage were frequent during many summers in the 1960s, before the water problem could be solved with the construction of a lake water access, filtration, and underground reservoir system. (Herald Times Reporter photo)

1964 Manitowoc Public Utilities celebrates 50 years of service to the City.

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Congratulations MPU on 100 Years!

6 HERALD TIMES REPORTER THURSDAY, SEPTEMBER 28, 2014Manitowoc Public Utilities ◆ 1914-2014

1969 To ensure a ready supply of water for Manitowoc’s north side, a fi ve million gallon New York Avenue Reservoir, located under the tennis courts at Citizen Park, was completed in November 1969.

1970 MPU completed construction of the Administration Building which houses business offi ces, engineering, and electric distribution.

1971 Manitowoc Public Utilities turned to Lake Michigan for its drinking water. The $3.8 million proj-ect included an intake pipe extending 9,000 feet off shore, a raw water pumping station, a sand fi ltration plant, and a fi ve million gallon reservoir on the city’s north side.

1971 Sections of 48-inch diameter pipe were lowered to the lake fl oor to become a 9,000 ft. intake pipe connected to a pumping station on the shoreline. (Sig Weinert photo)

1985 Two massive fi ve megawatt generators powered by 7,200 horse-power diesel engines were installed.

1989 Groundbreaking for the 120 foot high, 60 foot wide, Fluidized-Bed Combustion Boiler addi-tion to the power plant.

1999 The Custer Street Energy Center is commis-sioned. Located to the north of Manitowoc’s I-43 Technology & Enterprise Campus, the site produces on-demand electricity utiliz-ing a 25 MW combustion turbine/generator fueled by either diesel or natural gas. (Patrick Young photo)

2000 The eight member Great Lakes Utilities Board (GLU) was formed under Wisconsin law, which allows municipalities to form joint action agencies for the purpose of purchas-ing wholesale energy on a pooled basis, thereby achieving economies of scale.

2003 MPU’s I-43 Industrial Park Water Tower, originally constructed in 1995, was raised 50 feet to accommodate development on Manitowoc’s west side. (Patrick Young photo)

2004 Thirty-three miles of fi ber optic lines were installed on pole lines around the City, provid-ing data connectivity to MPU substations, private industry, schools, and other government entities. (Patrick Young photo)

1991 The 20 megawatt fl uidized-bed boiler “Unit 8” was fi red up for the fi rst time. Truly a game changer, it could be fueled with much cheaper, high-sulfur coal, as well as shredded automobile tires and even sewage sludge, thereby signifi cantly reducing MPU’s fuel cost.

1996 The I-43 Technology & Enterprise Campus water tower is placed into service (Patrick Young photo)

1999 A dust collector is installed at the power plant. Similar to a gigantic vacuum cleaner, the device permits MPU to burn a less expen-sive grade of fuel, while controlling coal dust in and around the plant.

1999 The 14 million gallon per day Microfi ltration Plant was placed into service. It uses membrane fi bers to fi lter water, provid-ing an abso-lute barrier against water borne viruses and bacteria such as cryp-tosporidium and giardia. It was the fi rst of its kind on the upper Great Lakes and pumps out 14 million gallons of pristine water daily. (Patrick Young photo)

MPU GROWTH1914-2014

Herald Times reporTerTHursday, sepTemBer 28, 2014 7Manitowoc Public Utilities • 1914-2014

2005 The Electric Distribution Department outgrew the Business Office garage, and moved to its new facility on Dewey Street, consolidating crews, equip-ment, and materials into one location. (Patrick Young photo)

2005 A groundbreak-ing ceremony took place on August 23 to mark the start of construction for the water intake, pumping station, and reservoir that will supply drinking water to the six member communities of the Central Brown County Water Authority.

2006 The “Unit 9” addition to the power plant is completed. The $71 million expansion consists of a 63 megawatt generator and fluidized-bed boiler. (Patrick Young photo)

2007 Members of the Central Brown County Water Authority begin receiving drinking water from MPU. Water is delivered through 65 miles of 48-inch under-ground pipeline from Manitowoc to Brown County.

2009 The Northwest water tower, located off Basswood Road, was placed into service. The tower provides improved water pressure in the “north-west” pressure zone.

2010 Stoker Boilers 5, 6, and 7 were retired due to age and inefficiencies, resulting in an 87 percent reduction of potential emissions of sulfur dioxide and particulate matter on an annual basis.

2013 To meet renew-able resource requirements Manitowoc Public Utilities and Great Lakes Utilities purchased interest in the Lakeswind Wind Farm in Pelican Rapids, Minnesota. The wind farm, consisting of 32 - 1.5 mega-watt turbines on 150 foot tall towers, became operational in March 2013. (John G. Lambert, Tasteswood Energy Company LLC photo)

2013 The Rapids Road electric distribution substation was placed into service which, along with reconstructed power lines, increased electric service reliability in Manitowoc’s western portion and improved backup capability system-wide.

MPU GROWTH1914-2014

2014 MPU celebrates 100 years of service to the City of Manitowoc.

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Roofing &MechanicalContractors

8 Herald Times reporTer THursday, sepTemBer 28, 2014Manitowoc Public Utilities • 1914-2014

gas. Plant personnel handle fuel procurement and supply, and operate and maintain the boilers and generators. The generation equipment is capable of producing 114 MW (megawatts) gross. Steam is also produced at the plant and consumed by the district heat and steam customers. Special emphasis is given to continuously monitor air emissions.

Plant operators are in constant communication with the Midwest Independent System Operator to dispatch generation to meet demand to the statewide electrical grid, with whom we partner. Plant operators also answer after-hours outage and emergency calls.

Electric Distribution OperationsThe Electric Distribution Operations department

is responsible for providing electric power to approximately 17,500 customers within the city limits of Manitowoc.

MPU receives power from the electric transmission “grid” at seven substations and distributes it to customers using a 226 mile network of 13,200 volt and 4,160 volt primary lines, supported by 8,800 poles. Distribution transformers located in and around the city convert voltage from the primary lines to lower, secondary voltages that serve each home and business.

MPU crews are on call 24/7 to respond to emergencies and power outages. Personnel are trained to perform hot-line work and handle energized power lines with electrically insulated gloves and tools to avoid shutting off power during their work.

This department also maintains 4,800 street and security lights in the city, and maintains 33 miles of fiber optic communication cable serving 67 customer business and government entities.

Water DepartmentMPU’s Water Department consists of highly

trained, certified operators that are cross trained

for tasks involving Water Production and Water Distribution. The primary mission is to provide safe drinking water to the community.

Water Production staff operates the state-of-the-art microfiltration water treatment plant, pump stations, and collector wells. Personnel monitor and control the automated computerized systems that filter and treat raw water from Lake Michigan, and delivers finished water to approximately 35,000 residents of the City of Manitowoc and 88,000 residents in the communities of the Central Brown County Water Authority.

Water Distribution staff maintains 185 miles of water main, 2,700 valves, and 1,400 fire hydrants. Crews are on call 24/7 to respond to water emergencies. Water Distribution personnel also operate and maintain the 65 miles of high capacity water transmission main that serves the six communities of the Central Brown County Water Authority.

Water Operators continuously test the water quality at the plant and throughout the distribution system to assure safe drinking water. Using sophisticated computers, controllers, and alarm systems, the Operators monitor water quality parameters throughout the system, responding to pressure, flow, or other water quality events.

Power ProductionPower Production personnel are responsible for

operating and maintaining the Manitowoc Public Utilities power plant, as well as the combustion turbine/generator located at the Custer Street Energy Center north of the I-Tech Industrial Park. The power plant is operated 24/7 and is capable of burning coal, petroleum coke, biomass and natural

Manitowoc Public Utilities

Business ServicesMPU’s Business Services group is responsible

for administrative, finance, accounting, and customer facing activities of the utility. The Business Services group is broken down into three distinctive groups – Accounting, Customer Service, and Meter Services.

The accounting group is responsible for overall administration of the Utility’s business processes including financial reporting, accounts payable, payroll, and asset management.

The customer service group is responsible for billing, collections, and customer account management. The group performs and handles monthly billing, collections management, customer information, and handles all incoming calls.

The meter services group is responsible for monthly meter reading for water and electric meters, water and electric meter testing and repair, and investigation of service complaints, such as service quality, high bills, and radio and television interference.

HERALD TIMES REPORTERTHURSDAY, SEPTEMBER 28, 2014 9Manitowoc Public Utilities ◆ 1914-2014

Power SupplyThe Power Supply group is responsible for

short and long term procurement of power supply contracts for both MPU and Great Lakes Utilities. The group also coordinates all of the interactions with the wholesale electric market.

The Power Supply group also handles all of the Information Technology tasks for the Utility and the City of Manitowoc, maintaining data servers, personal computers, and software.

The Power Supply group also administers demand-side management and energy effi ciency programs for the utility.

Manitowoc Public Utilities

Engineering DepartmentMPU’s Engineering Department provides

leadership and support for all utility-wide projects, ranging from building maintenance to major equipment overhauls, equipment replacements, or new construction.

The group is responsible for prioritization, resource budgeting, and long term planning for major projects. The group is also responsible for environmental and regulatory compliance reporting.

The Engineering Department also maintains a central repository for engineering drawings, technical manuals and design standards for all MPU infrastructure.

Powering our Community

for a Century

Daniel R. Hornung, President

David Diedrich, Secretary

Mark R. Seidl, Vice President

Jill Hennessey David P. Luckow James G. Morrow, Sr. Mayor Justin Nickels

MPU CommissionMunicipal ownership makes the Utility responsive to the needs of the community. Accordingly, the

Manitowoc Public Utilities Commission oversees management of the electric and water utility. The Commission consists of fi ve Common Council-appointed citizens, the Mayor, and the co-chair of the Public Utilities and Licensing Committee.

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10 HERALD TIMES REPORTER THURSDAY, SEPTEMBER 28, 2014Manitowoc Public Utilities ◆ 1914-2014

Manitowoc Public Utilities provides a wide range of energy effi ciency, community outreach, and educational programs for residential, governmental, commercial, and industrial customers to help lower their electric bills and become more energy conscious. Programs are offered in partnership with Focus on Energy, Wisconsin utilities’ statewide energy effi ciency and renewable resource program, and the Wisconsin Home Energy Assistance Program (WHEAP).

The most popular residential programs are the Appliance Turn-in and the Appliance Trade-in programs. The Appliance Turn-in program encourages MPU customers to turn in old, ineffi cient refrigerators and freezers in exchange for a cash incentive of $90. Appliances are picked up by Focus on Energy staff and recycled in an environmentally safe manner. Participants can schedule a pick-up by calling

Focus on Energy at 1-855-398-5226. The Appliance Trade-in program allows MPU

customers to trade in their old, ineffi cient window air conditioners and dehumidifi ers for new, Energy Star-rated replacements. A $50 rebate is given for a room air conditioner and a $25 incentive is given for a dehumidifi er. The new appliance must be purchased from a participating retailer or home center, and the old appliance must be returned to the store for recycling.

Other programs are available for home performance improvements such as air sealing and insulation, or for replacement of central heating and cooling systems. Information on these other programs and promotions for residential customers can be found at www.focusonenergy.com , or by calling Focus on Energy directly at 1-800-762-7077.

Manitowoc businesses and industries can take advantage of a variety of programs through Focus on Energy, ranging from design assistance to custom incentives for energy saving projects. Direct incentives are available for energy effi cient equipment installations including lighting, HVAC,

compressed air, refrigeration, VFD’s, information systems, and renewables. For more information on these and other opportunities, contact Adam Becker, Conservation and Effi ciency Coordinator at 920-686-4347.

As part of its mission, MPU provides learning opportunities to customers of all ages on safety and energy conservation. One example is MPU hosting of The National Theatre for Children, providing educational theatre programs to public and parochial elementary schools in the City.

Another popular service is a speakers bureau of MPU staff who address matters important to the citizens of Manitowoc. Since 1995, representatives have spoken to many service clubs and organizations on current topics related to your electric and water utility.

Finally, WHEAP programs include winter Energy Assistance, non-heating Electric Assistance, home heating Crisis Assistance, Winter Weatherization, and the Your Renewable Choice program which allows you to specify energy from renewable sources.

Programs available for residential, governmental, commercial, and industrial customers.

Manitowoc community benefi ts from MPU programs

Renewable energy – a viable resource for MPURenewable energy is that which is

continuously replenished by natural processes. Renewable sources include solar photovoltaic (PV), wind power, geothermal, biomass, hydroelectric, solar thermal, landfi ll gas, and tidal or wave action. Renewable energy sources do not contribute to global warming.

The original Wisconsin Renewable Portfolio Standard (RPS) was enacted in 1999 and applies to regulated utilities including Manitowoc Public Utilities. The RPS was modifi ed in 2003 to increase the amount of renewable energy that regulated utilities are required to provide.

RPS compliance is administered by the Wisconsin Public Service Commission (WPSC). Currently Manitowoc Public Utilities is required to provide 5.19 percent of its retail sales from renewable resources, increasing to 9.19 percent in 2015.

MPU meets this renewable resource

requirement by employing a mix of strategies including:

● Power purchase agreements from other utilities that include

renewable energy credits.● Co-fi ring biomass fuel

in MPU boilers to produce renewable energy credits. MPU recently re-permitted the Fluidized Bed boilers to

burn up to 100 percent biomass. MPU has signifi cantly increased

the consumption of biomass, in the form of recycled paper pellets, from 11,984 tons in 2011 to 30,852 tons in 2013.● Partnering with local distributed

generation resources such as Orion’s roo� op photovoltaic system and wind turbine.

● Power purchase agreements through Great Lakes Utilities, an MPU partner which has a 20-year commitment for renewable energy from the Lakeswind project, a 48 MW wind farm in Pelican Rapids, Minnesota that commenced commercial operation in March 2014.

ON YOUR 100TH ANNIVERSARY!

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ON YOUR 100ON YOUR 100THTHTHTH ANNIVERSARY!ANNIVERSARY!

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CONGRATULATIONS

1950s Today

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Herald Times reporTerTHursday, sepTemBer 28, 2014 11Manitowoc Public Utilities • 1914-2014

MPU Financial Highlights 2011 2012 2013Electric Revenues - Retail $ 46,267,752 $ 45,486,973 $ 44,492,260Electric Revenues - Wholesale $ 11,314,912 $ 20,374,077 $ 21,731,475Number of Electric Customers 17,793 17,787 17,821Megawatt-hours Sold - Retail 515,349 515,154 520,364Megawatt-hours Sold - Wholesale 143,805 82,720 114,493Peak Electric System Demand 115.5 117.2 115.3Miles of Distribution Line 227 227 229Average Net Investment - Electric $ 107,182,805 $ 104,028,202 $ 100,500,939Water Revenues - Retail $ 3,679,659 $ 4,443,313 $ 4,394,535Water Revenues - Wholesale $ 2,121,331 $ 2,278,924 $ 2,126,873Number of Water Customers 13,672 13,630 13,632Gallons of Water Sold (x 1,000) - Retail 1,561,863 1,578,720 1,532,125Gallons of Water Sold (x 1,000) – Wholesale 2,507,000 2,746,000 2,555,000Miles of Water Main 185 185 185Number of Hydrants 1,347 1,349 1,349Average Net Investment - Water $ 51,853,375 $ 50,923,093 $ 49,399,187

MPU By The NumbersMPU’s System Average Interruption Duration Index (SAIDI) — the average number of minutes a customer can expect to be without power in a given year due to outages — was 11.5 minutes in 2013, an improvement from 44 minutes in 2012. This maintains MPU’s position in the top tier of regional providers.

17,821 Electric customers 4,819 Street lights 229 Miles of overhead and underground primary lines 13,632 Water customers 1,349 Water hydrants 185 Miles of water main 4 Water towers ranging from 1.25M to 5M gallons capacity 1,532,125,000 Retail gallons of water sold 2,555,000,000 Wholesale gallons of water sold 520,364,000 Retail kWh sold 114,493,000 Wholesale kWh sold

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Thank you MPU for supporting our business over the yearsand especially for your help with our recent expansion!

CONGRATULATIONS ON A GREAT 100 YEARS!