M R . C A P U T OU N I T # 2 L E S S O N # 2

LEADING, MANAGING, FOLLOWING

TODAY’S CLASS

• Driving Question: How is followership essential to leadership? • Learning Intentions:• We will be able to understand the different ways

leadership has been defined.• We will be able to understand why it is so difficult to

assess leadership effectiveness.

• Anchor: What are some characteristics of a leader?

FORMAL AND INFORMAL LEADERSHIP

• Formal• Practiced by a nurse with legitimate

authority described in a job description

• Informal• Exercised by a staff member who does

not have a specified management role• You will have to observe for informal leadership in the

classroom among your peers and discuss your observations.

ALL DENTAL WORKERS

•Direct work of professionals and nonprofessionals to achieve desired outcomes• Can use leadership skills to be effective and successful

LEADERS AND MANAGERS

• Leader• Anyone who uses interpersonal skills to

influence others to accomplish a specific goal

•Manager• An employee who is responsible and

accountable for efficiently accomplishing the goals of the organization

FUNCTIONS OF A LEADER

• Achieve consensus within the group about goals•Maintain structure that facilitates accomplishing goals• Supply information that helps provide direction and clarification•Maintain group satisfaction, cohesion, and performance

FUNCTIONS OF A LEADER

•Clarify the organizational structure•Choose the means to achieve goals•Assign and coordinate tasks•Evaluate outcomes and provide feedback

LEADERSHIP THEORIES

• Trait theories• Inborn traits of successful leaders

• Behavioral theories• Leaders made through education,

training, and life experience• Contingency theories• Managers adapt their leadership styles

relative to changing situations; range from authoritarian to permissive

LEADERSHIP THEORIES

• Contemporary theories• Quantum (important) leadership• Transactional leadership• Transformational leadership• Shared leadership• Servant leadership• Emotional leadership

LEADERSHIP APPROACHES ARE ADAPTABLE

•Situations•Tasks• Individuals•Future expectations

FUNCTIONS OF MANAGERS

• Planning:• i.Establish objectives (goals)• ii.Evaluate present situation and predict future

trends and events• iii.Formulate a planning statement• iv.Convert plan into an action statement

• Organizing: coordinating the work to be done• Directing: process of getting the organization’s

work done• Controlling: comparing actual results with

projected results

FUNCTIONS OF MANAGERS

•Directing• Process of getting the organization's

work done

• Controlling• Establishing standards of performance• Measuring performance• Evaluating performance• Providing feedback

AREAS OF COMPETENCY FOR ALL MANAGERS

• Communication and relationship management• Knowledge of the health care environment• Leadership• Professionalism• Business skills

CORE OF LEADERSHIP COMPETENCIES

LEADERS

•Need followers to lead•Need followers to accomplish goals and help team succeed•Are followers too

FOLLOWERS

• Influence leaders•Vary from passive to active, dependent and uncritical to independent and critical•Share qualities with leaders

CHARACTERISTICS OF SUCCESSFUL LEADERS

• Energy• Enthusiasm• Commitment• Ability to inspire and empower others to commit to goals

CHARACTERISTICS OF SUCCESSFUL LEADERS

•Skilled communication•Ability to facilitate learning•Understanding of people and their needs

GROUP ACTIVITY

• Complete worksheet

HOMEWORK #4

• Refer to leadership worksheet