mrs pamela shaw - commonwealth nurses · mrs pamela shaw (uk) building resilience and shaping...
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Mrs Pamela Shaw (UK)
Building resilience and shaping practice through clinical supervision
Pamela Shaw:
Practice Educator/Health Visitor/Queen’s Nurse (MSc, BSc (Hons), ILM Coach, PGCE,
PGDip, RHV, RM, RGN, QN)
Building resilience and shaping practice through clinical supervision
Aims of presentation
What is clinical supervision and what are the benefits?
What does an effective system of clinical supervision look like?
How clinical supervision was utilised to help health visiting/school nursing services thrive, empower supervisors, inform supervisees and benefit clients
Nursing is a rewarding profession…………
Clinical Supervision
The purpose of clinical supervision is to provide a safe and confidential environment for staff to reflect, allowing them to discuss personal and professional response to their work.
Benefits of Clinical
Supervision
Feel supported in practice delivery
Feel confident & competent
Be open to challenges & considering different options
Be reflective
Be responsibleBe aware of risk management issues
Clinical Supervision
is NOT….
A performance management tool
An assessment
Controlled and delivered by the manager
An appraisal
A teaching session
A place to run down other team members or place for gossiping or moaning
A personal soap box
An opportunity to practice as a counsellor
Part of a reporting process or place of blame
A judgement on you or your practice
Clinical Supervision Framework
Proctor’s clinical supervision Framework
• Normative – Develops reflection and practice about local policy / codes of conduct
• Formative – Development of skills, knowledge and attitudes
• Restorative – Developing resilience to provide motivation and encouragement
Driscoll’s reflective model
• What? A description of the event
• So What? An analysis of the event
• Now What? Proposed actions following
• There are other models available……
Pros and cons of Group Clinical Supervision
Pros of Group Clinical Supervision Cons of Group Clinical Supervision
• Issues raised could go off on a tangent
• Inner conflicts/feelings can be masked and not addressed
• Lack of time to deal with an issue in depth
• A talking shop without any achievement
• Learn from shared experiences
• reduce isolation through collaboration
• Increased sense of support
• Safe environment to discuss problems without criticism
Pros and cons of 1:1 Clinical Supervision
Pros of 1:1 Clinical Supervision Cons of 1:1 Clinical Supervision
• Expensive to deliver to large numbers of people on regular basis.
• Facilitator and participant need to be appropriately matched.
• Need enough identified and trained facilitators in an organisation to be able to provide an ad hoc service reliably.
• Development of trusting relationships between facilitator and participant maximising opportunity for challenge and growth.
• Ad hoc sessions useful for providing more immediate support and opportunities for learning from difficult situations that arise.
The contract
Lines of accountability
Frequency & duration
Venue
Expectations of supervisee & supervisor
Written records
Confidentiality
Evaluation
Establishing Rapport and
Trust
Introductions at the start of the session
Set ground rules
Aims/expectations/concerns
Ice breakers & warm ups
An Effective clinical
supervisionsystem
Accessible to clinicians
Clear, up-to-date policy
Supported by senior managers
Trained supervisors who are supported to perform their role
Mandatory clinical supervision
Supervisors access their own clinical supervision
Clinical supervision should be frequent
Examples of feedback from attendees at group supervision
The framework used enable me to be solution
focussed
Affirms my work is meaningful and
enabled me to develop strategies
for building resilience
Feel more confident in my decision making
Good to know I am not on my
own
I felt safe to discuss
uncertainties & concerns
Provided time to think, reflect and
learn
Strengthened my connection with colleagues
Enabled me to identify training & development
needs
Reflection on an established group clinical supervision in practice• Enhanced well-being and resilience• Improved practice from confident practitioners • Facilitate access to resources available within and external to the organisation• Improved recruitment and retention of staff• Promote exchange of ideas, learning and reflections on practice• Increased accountability and motivation• Improved communication among workers• Maintenance of clinical skills and quality practice• Increased job satisfaction• Safeguarding of standards of patient care by promoting best practice• Promoting self-awareness and professional accountability
Thank you for listening
Any questions?