msb dairy event presentation
TRANSCRIPT
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Welcome
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Growing Dairy Exports from the South West
10.10 Welcome to Yeo Valley and our strategy - Adrian Carne
10.20 Successfully exporting cheese and dairy worldwide - Tim
Harrap of Lye Cross Farm
10.50 Global review on the demand for British dairy - Hamish
Renton of UKTI
11.15 Exporting to France - John Gleave, UKTI France
11.45 Exporting to China - Antoaneta Becker, China Britain
Business Council
12.15 Q & A
12.20 Close and Lunch
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Welcome to Yeo Valley
Adrian Carne
Successfully exporting cheese and dairy worldwide
Tim Harrap
Head of Collaboration
Lye Cross Farm
Presentation of two halves
Diving in at the deep end?
• Off shoring
• Enquiries from overseas – wake up call
• Management decision to commit to export
• International Trade Consultant appointed
• UKTI involvement – Passport to Export
– Gateway to Global Growth • (cautionary tale – loss of knowledge?)
• Full time export staff employed
Successes
• Trust
• Boutique and bespoke
• Relationships in South Korea – old and new
• Building product offers - with service
• Pan European opportunities – still there? – the currency threat – quality has a price
– Nothing stands still
• Collaboration/conversation/commitment
• 25%
Failures
• Spreading resources too thin – unavoidable?
• Finance - Naughty traders – Middle East
• Packaging – the living product issue
• Russia
• 30%!
Dismal
• Milk prices on the floor
• NZ milk prices “Global” Dairy Trade ?
• UK Cheddar exports – commodity pricing
– Mimicking IE
• Russian ban – cheap gouda still circulating
Dismal and…
• Support mechanisms
• GREAT campaigns
• Regulations – Export Certificates
• BRC etc. / standards
• Taste of England?
• Russian debacle
• Support Mechanisms – funding withdrawn – Brazil
• Audit overdose
• Regulatory impact – FIR
• Nationalism
Political Legal Arena – “Applicable to all”
Dismal and…
• Agri-culture
• Media
• Science
• Art
• Education
• Food concerns – healthy diets
• Badger culling – Fox hunting
• Vegan Shadow Ministers!
Cultural Arena – “The here and now”
Dismal and…
• New endeavours
• Serendipity
• Sustainability
– Economic
– Natural Resource
– Social
• Hope
• Banking crisis
• China – “global meltdown” 2016? – yet 475m middle class by 2020
• FIFA
Economic Arena – “Always future orientated”
What’s on the horizon?
Thank you
• tim_harrap
• BritishCheese
• lyecrossfarm
SW Dairy Exporters Update
23rd September 2015
Hamish Renton
Best practice exporting
• If focusing on the right markets, exporting can be very valuable.
• Must take advantage of trade grants and maximize trade fairs.
• It is important to get advice on the right people to deal with and consider which products are best to trade.
• Enlist a trade adviser or business partner.
• Persevere in setting up meetings with buyers.
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Dairy Exports trade focus • Gul Foods show, record British exhibitors and largest ever pavillion.
• Successful FHC show in Shanghai – largest every UK contingent.
• National Dairy Exporters Forum established March 2013 (over 80 companies engaged).
• Close work with DEFRA and Industry to streamline Health Certificate process.
• Dedicated Dairy Exports specialist resource within UKTI helped over 100 companies – another 50 planned.
• Butter deficit heading towards a surplus in the coming years through combination of inward investment and trade support.
• Dairy powder exports volumes seen large increase.
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So, some solid success…..but more to be done in dairy.
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Trade figure caveats • 2015 figures only show 7 months data (Jan to July)
= 2014 v 2015 figures compare 12 months to 7 months
• Figures aren’t adjusted for currency fluctuations and over the cycle Sterling has been between 1:06 to 1.42 versus the €
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UK Dairy Exports – value (£)
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• Year on year growth in value terms last 3 years despite Sterling’s appreciation.
• C 70% increase in total exports and trebling of No EU28 exports in 5 year period.
• Trade outside the UK growing faster than within the EU28, but EU28 is key.
2015 = January - July
0
100
200
300
400
500
600
700
800
900
1000
2009 2010 2011 2012 2013 2014 2015
Value (£m)
Year
Exports to out of EU
Exports to EU
UK Dairy Exports – volume (t)
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• Volume has increased c20% over a 5 year period.
• UK more successful at growing value sales (value added products) rather than commodities.
• However, volumes exported outside the EU have doubled over the last 5 years
2015 = January - July
0
200,000
400,000
600,000
800,000
1,000,000
1,200,000
2009 2010 2011 2012 2013 2014 2015
Volume (Tonnes)
Year
Exports to out of EC (tonnes)
Exports to EC (tonnes)
Exports – 2014 Product Mix by value (£)
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• Milk and Cream includes powders (SMP, WMP) and Butter includes BMP.
• Over time UK product mix has become a more balanced portfolio.
0
50
100
150
200
250
300
350
400
Milk & Cream Butter & Butter Milk Whey Cheese & Curd
Value £m
Product
Exports to outside of EC
Exports to within EC
Exports – 2015 Product Mix by value (£)
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2015 = January - July
0
50
100
150
200
250
Milk & Cream Butter & Butter Milk Whey Cheese & Curd
Value (£m)
Product
Exports to outside of EU
Exports to EU
Exports – Volumes within EU by Product (tonnes)
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-
100,000
200,000
300,000
400,000
500,000
600,000
Milk & Cream Butter & Butter Milk Whey Cheese & Curd
Export Volume (tonnes)
Jan-Jul 14
Jan-Jul 15
Exports – Volumes outside of EU by Product (tonnes)
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-
5,000
10,000
15,000
20,000
25,000
30,000
35,000
40,000
45,000
50,000
Milk & Cream Butter & Butter Milk Whey Cheese & Curd
Export Volume (tonnes) Jan-Jul 14
Jan-Jul 15
2015 v 2014 Export Destinations volume (t)
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EC excluded from the graph (Jan-Jul 14 volume was 599,686t and Jan-Jul 15 was 621,518t- a 3.6% increase)
• Strong export growth of 9.6% seen in Asia and Oceania – Singapore, Australia, NZ, South Korea are
good markets for us e.g FHC, market tours.
• Consistent growth in North American markets of 38% (Fancy foods x 2, Expo x 2, Canada)
• 222% growth in Latin America & Caribbean
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5,000
10,000
15,000
20,000
25,000
30,000
Asia & Oceania Eastern Europe Latin America & Caribbean
Middle East & North Africa
North America Sub-Saharan Africa
Western Europe (Excl EC)
Jan-Jul 2014
Jan-Jul 2015
Top 10 EU Export Destinations (excl. IR)
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This Top 10 accounts for 99% of UK dairy export volume into the EU. Export volume increased 3.6% in total from 2014, mainly due to a 8.1% increase in volumes exported to Irish Republic. If Irish volumes are excluded, the export volume in the rest of the top has fallen 9% on last year.
-
10,000
20,000
30,000
40,000
50,000
60,000
Netherlands France Germany Belgium Spain Denmark Italy Sweden Greece
Export Volume (tonnes)
Jan-Jul 2014
Jan-Jul 2015
Top 10 EU Export Destinations
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Top Export Destinations Jan-Jul 2014 Export
Volume (tonnes)
Jan-Jul 2015 Export
Volume (tonnes) % Difference
Irish Republic 438,553 474,114 8.1
Netherlands 49,916 55,749 11.7
France 32,142 27,875 -13.3
Germany 19,997 19,547 -2.2
Belgium 27,723 16,855 -39.2
Spain 8,196 6,830 -16.7
Denmark 6,367 6,126 -3.8
Italy 7,474 5,715 -23.5
Sweden 2,220 1,853 -16.5
Greece 1,489 916 -38.5
TOTAL 594,077 615,581 3.6
Top 10 Non- EU Export Destinations
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N/A
-
2,000
4,000
6,000
8,000
10,000
12,000
14,000
16,000
18,000
China US Algeria South Africa UAE Cuba Hong Kong Libya Ivory Coast Saudi Arabia
Export Volume (tonnes) Jan-Jul 2014
Jan-Jul 2015
Top 10 Non- EU Export Destinations
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Top Export Destinations Jan-Jul 2014 Export
Volume (tonnes)
Jan-Jul 2015 Export
Volume (tonnes) % Difference
China 7,623 7,154 -6.2
US 3,334 4,496 34.8
Algeria 15,802 4,274 -73.0
South Africa 359 4,068 1,031.8
UAE 2,795 3,333 19.3
Cuba 100 3,140 3,040.0
Hong Kong 2,477 2,774 12.0
Libya 677 2,667 293.9
Ivory Coast 1,831 2,529 38.1
Saudi Arabia 1,082 2,466 127.9
TOTAL 36,081 36,901 2.3
Exports to North America
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• 72% majority of respondents plan to invest in and engage with new customers in
international markets over the next five years.
• Western Europe is the most popular market for exports, though food and drink companies
are increasingly looking elsewhere, perhaps partly down to the instability of the Eurozone.
• 49% of UK food and drink firms are now looking to North America for export opportunities. It
has overtaken the Far East/Asia as the second market of interest for exporters after Western
Europe.
• Dairy and cheese are largely accountable for this increased interest with £40m of cheese
exports going to the US last year.
TAP Funded Food & Drink Events – 2nd half of 2015/16
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Event Name Partner to deliver City Country Dates
ANUGA PS8 - Food & Drink Exporters Association (FDEA) Cologne Germany 10/10/15-
14/10/15
Host Milan 2015 Catering Equipment Suppliers Association Milan Italy 23/10/15-
27/10/15
Speciality Food Festival/Sweets Middle
East/Seafex PS8 - Food & Drink Exporters Association (FDEA) Dubai UAE
27/10/15-
29/10/15
Natural Products Scandinavia 2015 Birmingham Chamber of Commerce & Industry Malmo Sweden 01/11/15-
02/11/15
Brau Beviale 2015 Brewing Food & Beverage Industry Suppliers
Association Nuremberg Germany
10/11/15-
12/11-15
FHC - Food & Hotel China PS8 - Food & Drink Exporters Association (FDEA) Shanghai China 11/11/15-
13/11/15
Fi Europe 2015 (food ingredients) Birmingham Chamber of Commerce & Industry Paris France 01/12/15-
03/12/15
Winter Fancy Food PS8 - Food & Drink Exporters Association (FDEA) San Franciso USA 17/01/16-
19/01/16
ISM PS8 - Food & Drink Exporters Association (FDEA) Cologne Germany 31/01/16-
03/02/16
Biofach PS8 - Food & Drink Exporters Association (FDEA) Nuremberg Germany 10/02/16-
13/02/16
Gulfood Catering Equipment Suppliers Association Dubai UAE 21/02/16-
25/02/16
Gulfood PS8 - Food & Drink Exporters Association (FDEA) Dubai UAE 21/02/16-
25/02/16
Foodex PS8 - Food & Drink Exporters Association (FDEA) Tokyo Japan 08/03/16-
11/03/16
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Dairy Products – France
John Gleave, Head Consumer & Creative Team
UK Trade & Investment, British Embassy Paris
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UKTI Services in France
Our services for UK companies
•Market research and Routes to market
•Putting UK companies in touch with
potential partners, distributors, wholesalers,
buyers and contacting them on your behalf
•Helping companies publicise their
products/services by targeting key
publications
•Advice on trade fairs in France. Meeting
organisation at trade fairs. Networking
events and presentations on-site
•Webinars on culture and business,
tradeshows and specific sectors of activity
•Business opportunities in France (UK
companies need to be registered to the UKTI
website to receive alerts)
•UKTI events: Showcases, presentations and
networking events at the British Embassy or
Ambassador’s Residence
Hire of certain Embassy facilities
(eligibility criteria apply)
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British Embassy Paris
A unique venue in the heart of Paris for product Launches or Networking
Events
The 230m2 terrace - up to 250 people (covered by a marquee from May to October)
The Embassy Foyer – up to 100 people
The Conference Room – seats up to 80
people
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Market Structure
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Annual consumption kg per head of population
Liquid milk Butter Cheese
UK 105.4 7.9 11.6
France 54 3.3 25.9
Germany 53.8 6.2 24.3
USA 73.9 2.5 15.4
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French dairy products industry
Annual sales: € 27.7 billion
250 000 employees
Trade surplus: in 2014 €3.8 billion
2nd largest European milk producer (after Germany)
Major multinationals (Lactalis no 1, Danone no 4)
75% of milk collected used for foodstuffs (milk, cheese, butter, yoghurt
etc)
25% of milk used as ingredient for food, chemical or pharmaceutical
industries (concentrated butter, casein, milk powders)
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Foodstuffs
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Sales 2013 € million % Change 2013/2012
Hard rind cheeses 1 100 3.1
Soft cheeses 710.5 - 1.2
Goats/sheep cheeses 417.4 2.8
Soft rind cheeses 320.2 2.8
Speciality cheeses 309.1 0.3
Cheese in portions 320.1 - 0.8
Blue cheese 177.6 3.0
Total 4 500 2.0
Main cheeses sold through retail
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Distribution structure
Retail
- Fine foods (department stores, “traiteurs”, delis)
- Specialists
- Mass distribution (hyper/supermarkets, filling stations, etc)
Foodservice
- Restaurants (independent & chains)
- Institutional
Industry
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Grocery superstores/CBOs
Intermarché
Leclerc
Super U
Casino/Géant
Cora
Carrefour
Auchan
* Intermarché
* Galec
* Système U
* EMC
* Provera
* Carrefour
* Auchan
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Foodservice Turnover 2014 €50 billion (-2% on 2013)
Commercial chains:
• Hotels : Accor, RHM, Envergure, Choice Group
• Cafeterias : Flunch (Auchan), Casino, Cora, Crescendo
• Traditional foodservice: Groupes Flo, Coste,
• Pizzerias : Pizza Hut, Pizza Paï, Pizza Del Arte
• Steak Houses : Hippopotamus, Buffalo Grill
• Themed Restaurants: Léon de Bruxelles, El Rancho, Amarine, Flam’s, Bert’s, Coste group
• Fast food : Mc Donald France, Quick France, KFC, Class Croute, Brioche Dorée, Paul
• Coffee shops, pubs : Colombus, Interbrew
• Motorway services : Total (Crocade), Shell, Elior (l’Arche), Esso,
• Air and Rail catering: Servair, Relay H, Quai n°1
Hospitals, schools, prisons
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Routes to Market
Direct/via consolidator
Specialist retailers « affineurs » (eg Androuet,
Beaufils, Philippe Olivier)
Distributor (eg France Frais, Metro, Pomona etc)
Wholesaler (Rungis) www.rungisinternational.com
Own sales office/subsidiary
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Philippe Olivier
Retailer in Boulogne sur Mer www.philippeolivier.com
15 outlets in Northern France
Supplies local restaurants
Promotion on farmhouse cheddar and stilton in September
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France Frais group – regional distribution
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Opportunities in France
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Opportunities
Growing taste for dairy products and foods containing
dairy products (pizza, yoghurt drinks etc)
Increasing numbers of older working women – growing
demand for infant formulae
Increasing demand for dairy proteins for specific human
nutrition benefits – from sports performance to old age
nutrition
Drive towards convenience and on-the-go nutrition
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Strengths
An increasingly positive image of British food in France
20% increase in UK cheese exports in 2014
148% increase (£11 million) in UK butter exports in 2014
High-quality production and processing systems. Strong food
safety/hygiene credentials
Some recognition as the “home‟ of Cheddar and other regional cheese
varieties – Stilton, Wenslydale, etc
Industry experience/capability in supplying FMCG cheese and fresh
dairy products to some of the world’s most demanding
retail/foodservice customers
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Weaknesses
Fluctuating exchange rate
Very low levels of awareness as a potential supply source
Limited track record/history of supply
Few relationships with French buyers
Focus on Cheddar and Stilton (consumer ignorance)
Strong French brands
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Trade events
Food Ingredients Europe www.figlobal.com
Salon du Fromage www.salon-fromage.com (also
consumer)
Sandwich & Snack www.sandwichshows.com
SIAL www.sialparis.com
Mondial du Fromage www.mondialdufromage.com
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Trade media
Profession Fromager www.professionfromager.com
Linéaires www.lineaires.com
LSA www.lsa.fr
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What next?
Regional branding?
PR (consumer & trade)
POS material
In-store tastings
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Business Culture
Through the Looking Glass
Britain
>Windows open outwards
>Salt cellar has one hole
>Kms per litre
>Cheese after dessert
>Lost property
>School classes from 1 to 6
France
>Windows open inwards
>Salt cellar has many holes
>Litres per 100 kms
>Cheese before dessert
>Property found
>School classes from 6 to 1
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Business culture
• Learn key words/phrases in French. Professionally
translate product literature into French. Hire an interpreter
for business meetings.
If speaking in French use the formal ‘vous’
Avoid using first names
Show strong respect for hierarchy
Be well prepared. Know your product/service
Quote prices in Euros [€] and use metric measures
Use logical argunemts rather than a “sales” pitch
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Business culture (cont’d)
Take the time for a proper meal in a good restaurant when
welcoming French business contacts
Be patient – don’t expect decisions to be made immediately
Don’t expect instant answers to emails
Treat your French customers as you would your UK ones
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Essentials
Marketing support – pay for professional translation
Payment terms – customers may request extended terms
Currency - open a € account?
Communication with French partner or customer – how?
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Merci and good luck!
For more information, please contact:
John Gleave
Head Consumer & Creative Team
UKTI, British Embassy Paris
Email: [email protected]
Tel: +33 (0)6 08 96 37 98
China’s growing appetite for dairy
www.cbbc.org 建议 Advice Ι 支持 Support Ι 网络 Networking
23 September 2015
Antoaneta Becker
- China and food
- Consumer Trends - Food safety rules
- China’s Dairy Market
- Introduction to CBBC and our work
Outline
民以食为天 People regard food as heaven
China famine 大饥饿
• Great Leap Forward
- millions starved to death
• National obsession with being fed in the past
• Current focus on quality and safety of food
China’s agricultural realities
• 20% of the world’s population, 10% of the world’s arable land, 6% of global water resources.
• Low quality of China’s natural resources
• Shrinking farming capacity
• Outdated agricultural policies
• Rising consumption of protein and calorie
The environment
Pollution affects:
- 40% of China’s rivers
- 20% of land
(2014 National five-year soil survey)
Media reports:
- 10% of domestic rice has excessive levels of cadmium
Source: Luxury China, Marketing Opportunities & Potential, Chevalier & Lu
Beijing
Shanghai
Guangzhou
Shenzhen
Chongqing Foshan
Tianjin Chengdu Wuhan
Shantou Hangzhou Xian
Jinan Shenyang Nanjing
Dongguan Xiamen
Wenzhou Changzhou
Taizhou Wuxi Zhuhai
Ningbo Zhongshan
Qingdao, Changsha, Kunming, Harbin, Fuzhou, Tangshan, Yantai, Dalian, Suzhou, Shijiazhuang, Zibo
Highest income, large population, highest GDP
Tier 2c – Mainstream Lower incomes, large
population base
Tier 2b – Niche Wealthy Consumers, relatively small market size
Tier 2a - “Climbers” – Large population, high incomes, high GDP
China today
The Rise of Middle Income Consumers
Middle income • £6,000 - £23,000 a year Age Majority under 45 years old Location • Better geographic distribution • Lower tier cities (60% → 85%) • Inland cities (13% → 40%) Online Shopping
18%
28%
26%
28%
• 85% shop online • £100 a month (15% of salary) • 67% bought imported products • 25% of purchases on foreign brands • 60% use social media
Harsh new Food Safety Law
Key aspects:
• Administrative Detention for offenders Individuals who add inedible substances to food can face up jail.
• Higher Fines and Compensation Authorities can fine producers up to 30 times the value of their products. Consumers can demand reparation of three times the loss they suffer from substandard food.
• Regulatory authority The China Food and Drug Administration (CFDA) is the primary regulatory authority in charge of food safety.
• E-commerce Third-party online platforms required to register the real identity of vendors and review their licenses. Consumers can seek claims against platforms that fail to provide data of retailers.
Focus on milk powder
• All producers must register all their milk formulas with central-level CFDA.
• Forbidden to import in bulk and then repackage baby-formula. To be imported in its minimum retail package – with a Chinese label directly printed (not pasted).
• Milk powder producers to test every batch of their product
危机 Crisis or opportunity
• A boon for foreign food producers? The melamine scandal in 2008 created market share opportunities for high-quality producers
• Or spurring greater competition in the market?
Merging and restructuring is already underway in the milk powder and liquid milk industry
China Inspired retail
And cooking
Standing out by fitting in
Selling green tea to China Chinese new year cheer
© IGD 2014
Grocery market structure – the basics…
Source: IGD Research
$1,211bn
Market Introduction
Traditional retail 70%
55%
30%
15%
Number of modern trade outlets
by city tier
4 Key cities
29 2nd tier cities
253 3rd tier citiesand Lower levelcities
Note:
4 Key cities: Shanghai, Beijing, Guangzhou, Chengdu
2nd tier cities: provincial capitals
3rd tier cities: prefecture level cities
3.5 mn
Modern retail 5% of retail store count
© IGD 2014
Highly fragmented but consolidation is underway
Note: excludes Cash & Carry and Members Club operations
(1) China Resources Vanguard figures include CRE and Tesco China
(2) Walmart China figures include Walmart China and Yihaodian
(3) Sun Art figures include RT-Mart and Auchan China
(4) NGS figures include Nonggongshang, Kedi, Alldays and Wuyuan
Source: IGD Datacentre
Others, 94.2%
Market Introduction
4.3% China
75% UK
34% Thailand
Top 5 retailers market share
Rise of E-Commerce & Social Media
- China is Largest E-Commerce Market in the world - Over 600 million internet users (larger than USA) - E-commerce sales in 2014 over RMB 3 trillion (over £ 300 bn) - Over 240m Chinese e-consumers - Singles Day (11.11) – Alibaba sales USD9.3bn (45% via
mobile devices)
- Emerging Online Food and Drink Supply - May 2012 – SFBest.com launched -30% sales are fresh
fruit, seafood and meat - JD.com (July 2012) and Yihaodian (2013) started
selling fresh produce - Online sales of fresh food in 2013 = RMB 13 bn
( 221% from 2012)
© IGD 2014
Grocery retailing online Ecommerce players in
grocery Grocery retailers expanding Emerging specialists
Retail Channels for Imported Products
Traditional retailers moving online
Rise of E-Commerce & Social Media
Chinese consumers increasingly use Social Media to share comments about products
Source: KPMG “China’s Connected Consumers
The Great British Brands festival
launches on Alibaba
Liquid Milk - Among all dairy products –
fastest production and consumption growth rate
- Volumes of imported liquid milk increased 70% in 2014 versus 2013 (China Dairy Association)
- High price of local premium products – costly primary source and difficult to manage
- International UHT milk brands are strongest but concerns over extended shelf life
Focus on organic - Mainly UHT organic products
available at present but South Korean and Japanese competitors are already exporting fresh organic too
- In Beijing and Shanghai 71 percent of consumers ready to pay a premium of 20 to 50 percent for organic (USCBC survey)
- New e-commerce platforms for organic
FieldsChina.com
KateandKimi.com
Competition heating up
Green Yard – China organic Imported organic milk
Cheese exports: growing from a very low base
All flavours and types
Main players:
- Bongrain (France)
- Fronterra
- Bright Dairy & Food Co
New entrants:
- Sanyuan
- Mengniu
Yoghurt
From this To this
Regulatory update
• All pre-packaged food products for sale in China should have Chinese labels before arriving at shores.
• For special products for infants and certain groups, the label should indicate nutrition information.
• Products without Chinese labels shall be labeled under the supervision of quarantine staff before going for sale in market.
Advice for market entry
Consider joining a trade visit to an exhibition –
FHC China – China’s signature trade show
Programme will include:
- British Food and Drink Reception
- Day of hosted site visits to local food retail and
food service outlets
Opportunity to exhibit at the FHC
show as part of UK Pavilion
Things to Remember!
1. China is not one market, but many - do your research – start small, build a strong foundation then expand
2. Retailers are trying to build point of reference, while expanding – help them by providing reliable imported products
4. Food Safety top of mind for retailers and consumers alike – ensure your supply chain provides safety from source
5. Consumers are looking for convenience, and premium solutions – choose products that meet consumer needs
6. E-commerce & Social Media are driving consumer growth – one potential way to explore opportunities
3. Choose a good partner to work with – strong understanding of local practicalities & customers
Shanghai
Shenzhen
Guangzhou
Beijing
Chengdu
Tianjin
Hangzhou
Nanjing
Chongqing
CBBC & Our China Footprint
Shenyang
Wuhan
Changsha
Xi’an
• Membership organisation with c 1000 members • Established over 60 years • Specialist China business network
Qingdao
- c.100 staff in 13 offices
- Delivering all UKTI China on-demand services
- Membership programme
- Practical assistance, one-off research projects
• UKTI Partner of Choice for China • Strong partnership in UK and
China • Offering strong support for UK
business in China
Antoaneta Becker Regional Manager, SW England Email: [email protected] UK Mob: +44 (0) 7984 175 318 Claire Urry Executive Director Email: [email protected] UK Mob: +44 (0) 7950 390 207 For more information please visit our website: www.cbbc.org www.cbbc.org/sectors/foodanddrink
Antoaneta Becker Regional Manager, SW England Email: [email protected] UK Mob: +44 (0) 7984 175 318 Claire Urry Executive Director Email: [email protected] UK Mob: +44 (0) 7950 390 207 For more information please visit our website: www.cbbc.org www.cbbc.org/sectors/foodanddrink
109 Presentation title - edit in the Master slide
Questions?