msk programme · update information nhs inform re launch msk solutions tool orthotics re access web...
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MSK Programme
Judith Reid
January 2018
24/10/2017 Active and Independent Living Programme 1
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24/10/2017 Active and Independent Living Programme 2
Aim Primary Drivers
Secondary Drivers
Access Performance 4 week target
For people with MSK
problems across
Scotland to have
easy access to a self-
management
resource and early
appropriate advice
and, if necessary,
assessment by an
efficient AHP service
to get them started
on the right pathway
for their treatment
first time
From April 2016, 90%
of patients will be
able to access their
first MSK contact
within 4 weeks
MSK Solutions Tool
Right Person
Web Algorithm
Enabling and
supporting Self
Management
Establish board reporting with trajectories to
understand challenges in
relation to performance
MATS , WEB and Primary Care project plans
attached
Explore TEC solutions to ensure max efficiency and to support patient
care
Engage with other workstreams to
facilitate end to end pathways, best
utilisation of resource, secure
funding opportunities
Explore opportunities to support patients
with persistent pain, alternative
approaches to enable and support self care, ensuring
community resources engaged
and linked in
Productive Patient
Flow
TEC solutions
Best Outcomes
MATS
NHS inform
Web resources
Efficient / Electronic HUB
processes
Primary Care/1st Point of contact
Skilled cohesive AHP teams
SOSDG and Flow Programme
Advanced Practice
Community assets
PROM
ISD data
Minimum Standards Framework
MSK App
Driver Diagram for National MSK Programme
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28/11/2017 Active and Independent Living Programme 3
Benefits:
To Primary Care Decreased reliance on analgesics Decreased need for GP appointments To Acute services 20% reduction in Orthopaedic demand ED attendances To public Timely/immediate access to advice and support Maintain function, work To AHP Workforce Power of the data, articulate the message Inform developments, education and workforce requirements Meaningful impact on QoL Impact on Life Curve!
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Key Performance Indicators
28/11/2017 Active and Independent Living Programme 4
Code Definition
Data completeness Reporting via ISD for MSK Physiotherapy, Occupational Therapy, Orthotics, Podiatry
4 week performance Compliance with 90% target, Body Part, mode of contact, referrals per head of population, DNAs
Self management rates (MATS)
Referral avoidance
Impact on secondary care referrals
Reduction on demand on Orthopaedic services
PROM – EQ 5D 5L, MSK HQ
Outcome data to inform future treatment approaches, snap shot
Qualitative feedback, CARE, stories, focus groups
Service users, stakeholders
Evaluation framework for primary care model
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Project Plan – Milestones
5
. Active and Independent Living Programme
Aug-17 Sept-
2017
Oct
2017
Cross Party Meeting Scottish Parliament
2xtesting days web algorithm
MATS call back functionality
reporting from primary care survey monkey
Unavailability Code live
Project Proposal Physio test of change MATS
report MSK HQ MATS data, inform future plan
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Project Plan – Milestones
6
. Active and Independent Living Programme
Nov-17 Dec-17 Jan-18
Analysis of repeat callers MATS
SCI link for web tool
MSK Services Fit for the Future Event
Web tool clinical testing
MATS data reporting ISD
Analysis of repeat callers MATS
update information NHS inform
re launch MSK solutions tool
Orthotics re access web tool launch
redefine priority workstreams for MSK incorporating primary care learning
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Project Plan – Milestones
28/11/2017 Active and Independent Living Programme 7
Feb-18 Mar-18 Apr-18
Fife go live MATS Web tool complete and further testing
National Implementation Plan for web algorithm
National Marketing for MSK service access and solutions
MSK Position Paper
National Marketing in collaboration with Primary Care
Provisional date for Orkney go live MATS
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Realistic Medicine Clinical Strategy
Modern Out Patient Primary Care Transformation
GP Contract / MoU SOSDG
Build on success and Evidence Clinical Pathways
Waiting Times Target, Definitions, Reporting AHP MSK Minimum Standards Framework
Advanced Practice Roles Competencies
MSK Services Fit for the Future Position Statement
Prevention and Early Intervention Access
Health Message Partnership
Research and Innovation Workforce
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Prevention and Early Intervention
• Review of the Minimum Standards Framework
• Role of Waiting Lists
• Technology Enabled Care
• Range of resources, formats and platforms
• Co creative approach with service users
• Community assets
• DE medicalisation
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Public Health Message
• Consistency
• Primary Care Campaign
• Marketing
• Position Statement
• 5 and 10 year plan
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Access
• MATS
• 100% of Scotland
• Enhance model
• Improve efficiencies
• AHP leadership in NHS24
• Tiered Model
• Other agencies
• Community assets
• Physical Activity
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Access MSK Advisor
• Complete builds and testing
• Technology solution CHI match and SCI interface
• Implementation Plan
• Financial Evaluation
– Server maintenance, ongoing improvement, savings to HC system, income generation
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Partnership
• Primary Care
• Radiology
• Orthopaedics
• ED/Out of Hours
• Pain
• Mental Health
• Vocational Rehab
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Research and Innovation
• Data, definitions
• Operational Measures
• Capture personal outcomes, PROM
• Inform developments
• Advanced Practice and Leadership Roles
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Workforce
• HEIs
• NES
• Skill Set
• Roles and Competencies
• Capacity
• Component of overall AHP workforce plan
• Matrix to evaluate impact across the whole system
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Requirements for Now!
Priorities
• MATS 100% for Scotland
• MSK Advisor
• Testing 1st point of Contact roles to identify sustainable model
• Prevention and Early Intervention
Requirements
• Engagement, resource to test new model
• Initial investment for server maintenance
• Ongoing improvement plan
• Investment to test new roles and enable realisation of impact
• Marketing/Media Campaign