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Managing Successful Programmes (MSP ® ) An Overview of Cabinet Office’s Best Practice Methodology in Programme Management Paradigm Consulting Group (PCGI) Best Practice Presentation – Oct 14, 2014 Presenter: Michael Plosz

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The Paradigm Consulting Group (PCGI) is an internationally accredited consulting organization specializing in project management and business analysis. This presentation is the second in a series that will provide an overview to project management concepts and internationally accepted best practices in the field project management. This presentation focuses on Programme management concepts.

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Page 1: MSP Overview Paradigm Consulting Group PCGI

Managing Successful Programmes(MSP®)

An Overview of Cabinet Office’sBest Practice Methodology in

Programme Management

Paradigm Consulting Group (PCGI)

Best Practice Presentation – Oct 14, 2014Presenter: Michael Plosz

Page 2: MSP Overview Paradigm Consulting Group PCGI

Internet: http://pcgi.mb.ca/ Twitter: https://twitter.com/PCGI

LinkedIn: http://www.linkedin.com/company/pcgi-consulting-services 2

Agenda

• Managing Successful Programmes (MSP®): An Overview of Cabinet Office’s Best Practice Methodology– MSP Principles

– MSP Governance Themes

– MSP Transformational Flow

– MSP Benefits Management

• Our Presenter– Michael Plosz

• Paradigm Consulting Group (PCGI)– About Us

– Accredited Consulting Organization (ACO)

– Best Practice Overview

– Cabinet Office Experience

– Organizational Reference

– Training Opportunities

– Contact Us & Questions

• Copyrights and Trademarks

Page 3: MSP Overview Paradigm Consulting Group PCGI

Internet: http://pcgi.mb.ca/ Twitter: https://twitter.com/PCGI

LinkedIn: http://www.linkedin.com/company/pcgi-consulting-services 3

What is a Programme?

Definition

‘A temporary, flexible organization created to coordinate, direct and oversee the implementation of a set of related projects and activities in order to deliver outcomes and benefits related to the organization’s strategic objectives.’

Page 4: MSP Overview Paradigm Consulting Group PCGI

Internet: http://pcgi.mb.ca/ Twitter: https://twitter.com/PCGI

LinkedIn: http://www.linkedin.com/company/pcgi-consulting-services 4

Focus Programmes Projects

Overall Direction and strategy; vision and blueprint Management and co-ordination

Timescale Loosely defined with end-point Delivering outputs to time constraints

Risk Aggregated risks, strategic and operational

risks

Risks to cost, time, and quality

Issues Inter-project and benefit-related Product fitness-for-purpose

Planning Outcomes through tranches Product and activity-based

Benefits Benefit delivery dominates; includes

profiling and realization

Output fitness-for-purpose, based on clear

requirements

Quality Control and improvement Product fitness-for-purpose, based on clear

requirements

Business Case Benefit realization vs project and

programme costs

Accurate budgeting for outputs, and

delivering outputs to cost constraints

Governance Applied through strategies, based on

organizational standards

Based on organizational standards

Stakeholder

Engagement

Focused on all levels (internal and

external)

Managed through project ‘boards’

Programme vs Project

Page 5: MSP Overview Paradigm Consulting Group PCGI

Internet: http://pcgi.mb.ca/ Twitter: https://twitter.com/PCGI

LinkedIn: http://www.linkedin.com/company/pcgi-consulting-services 5

Why Use Programme Management?

• Organizations are likely to fail to deliver change successfully where:– There is insufficient board-level support

– Leadership is weak

– There are unrealistic expectations of the organization's capacity and capability

– There is insufficient focus on benefits

– There is no real picture (blueprint) of the future capability

– There is a poorly defined or poorly communicated vision

– The organization fails to change its culture

– There is insufficient engagement of stakeholders

MSP provides a structured framework that can help organizations avoid these pitfalls and

achieve their goals

Page 6: MSP Overview Paradigm Consulting Group PCGI

Internet: http://pcgi.mb.ca/ Twitter: https://twitter.com/PCGI

LinkedIn: http://www.linkedin.com/company/pcgi-consulting-services 6

MSP®

• Principles

• Governance Themes

• Transformational Flow

Identifying a

Programme

Defining a

Programme

Closing a

Programme

Realizing

the

Benefits

Ma

na

gin

g

the

Tra

nch

es

Delivering the

Capability

Page 7: MSP Overview Paradigm Consulting Group PCGI

Internet: http://pcgi.mb.ca/ Twitter: https://twitter.com/PCGI

LinkedIn: http://www.linkedin.com/company/pcgi-consulting-services 7

MSP® Principles

• Remaining aligned with corporate strategy– Insure that the strategic drivers are extended into the governance of the

programme’s projects• Leading change

– Clear leadership, open debates, evaluated risks, novel solutions– Actively engaging stakeholders

• Envisioning and communicating a better future– Having a range of stakeholders buy in to proposed direction

• Focusing on the benefits and threats to benefit realization– Do not overlook strategic and long term issues

• Adding value– Adding additional benefits to projects that wouldn’t be realized if projects

operated independently • Designing and delivering a coherent capability

– Maximum incremental improvement with minimal operational impact• Learning from experience

– Assume a learning attitude, schedule regular and major review points

Page 8: MSP Overview Paradigm Consulting Group PCGI

Internet: http://pcgi.mb.ca/ Twitter: https://twitter.com/PCGI

LinkedIn: http://www.linkedin.com/company/pcgi-consulting-services 8

MSP® Governance Themes

• Organization

• Vision

• Leadership and Stakeholder Engagement

• Benefits Realization Management– Strategic Context of Benefits Management

– Alignment of Benefits to Corporate Objectives

• Blueprint Design and Delivery

• Planning and Control

• The Business Case

• Risk Management and Issue Resolution

• Quality Management

Page 9: MSP Overview Paradigm Consulting Group PCGI

Internet: http://pcgi.mb.ca/ Twitter: https://twitter.com/PCGI

LinkedIn: http://www.linkedin.com/company/pcgi-consulting-services 9

Benefits Management –Strategic Context of Benefits Mgmt

Page 10: MSP Overview Paradigm Consulting Group PCGI

Internet: http://pcgi.mb.ca/ Twitter: https://twitter.com/PCGI

LinkedIn: http://www.linkedin.com/company/pcgi-consulting-services 10

Benefits Management –Alignment of Benefits to Corporate Objectives

Project

Outputs

Trigger

EnableRealize

Helps Achieve

One or More

Capabilities

Organizational

Changes

Outcomes

Side-effects and

Consequences

Benefits

Dis-benefits

Corporate

Objectives

Also Cause

Realize

Further

Build

Enable

Result in

Page 11: MSP Overview Paradigm Consulting Group PCGI

Internet: http://pcgi.mb.ca/ Twitter: https://twitter.com/PCGI

LinkedIn: http://www.linkedin.com/company/pcgi-consulting-services 11

Governance Theme – Planning and Control

• Programme Controls should be established as early as possible, with assurance arrangements initially defined in the Programme Mandate

• Managing the Programme does not mean micro-managing the projects within it

• Projects should be empowered, but…

– Projects need clear tolerances and limits

– And Project Managers manage their projects within the tolerances

• Communication between Programmes and Projects

– As per standards, but likely to include:

• Project Initiation Documents (PIDs)

• Highlight Reports and Exception Reports

• Issue Register and Risk Registers

– Supported by the Programme Office

Page 12: MSP Overview Paradigm Consulting Group PCGI

Internet: http://pcgi.mb.ca/ Twitter: https://twitter.com/PCGI

LinkedIn: http://www.linkedin.com/company/pcgi-consulting-services 12

MSP Transformational Flow

Transform-

ational

Flow

Page 13: MSP Overview Paradigm Consulting Group PCGI

Internet: http://pcgi.mb.ca/ Twitter: https://twitter.com/PCGI

LinkedIn: http://www.linkedin.com/company/pcgi-consulting-services

Our Presenter

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Page 14: MSP Overview Paradigm Consulting Group PCGI

Internet: http://pcgi.mb.ca/ Twitter: https://twitter.com/PCGI

LinkedIn: http://www.linkedin.com/company/pcgi-consulting-services 14

Michael Plosz

• Mike has over 27 years of experience in managing programmes and projects, with substantial expertise in project planning, scheduling, and execution in a variety of industry sectors. He is a recognized leader in IS methodologies and has established enterprise best practices and standards for portfolio, programme, and project management. Mike is currently an Executive Partner with Paradigm Consulting Group.

• Can be reached at:

– Email: [email protected]

Page 15: MSP Overview Paradigm Consulting Group PCGI

Internet: http://pcgi.mb.ca/ Twitter: https://twitter.com/PCGI

LinkedIn: http://www.linkedin.com/company/pcgi-consulting-services

Paradigm Consulting Group (PCGI) About Us

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• Within the Paradigm Consulting Group (PCGI) offices in Regina and Winnipeg, we employ over 110 staff.

• We offer our customers a wide range of IT and business consulting services.

• Our experience spans customers within several industries, with particular expertise in Healthcare, Insurance, and the Public Sector.

Winnipegwww.pcgi.mb.ca

Reginawww.paradigm.sk.ca

Page 16: MSP Overview Paradigm Consulting Group PCGI

Internet: http://pcgi.mb.ca/ Twitter: https://twitter.com/PCGI

LinkedIn: http://www.linkedin.com/company/pcgi-consulting-services

Paradigm Consulting Group (PCGI) Accredited Consulting Organization

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• We have been awarded the Accredited Consulting Organization (ACO) designation in Project, Programme and Portfolio Management!

– Only the second organization in North America.

• To achieve this designation, ACOs have:– Undergone rigorous assessments by a large international

organization– Proven their knowledge, experience and communication skills– Achieved high examination scores and passed multiple product

knowledge interviews– Undergone multiple client references

• Which means….– ACOs offer superior standards of consulting services– The robust accreditation process provides assurance that their

advice is valid and trustworthy!

Page 17: MSP Overview Paradigm Consulting Group PCGI

Internet: http://pcgi.mb.ca/ Twitter: https://twitter.com/PCGI

LinkedIn: http://www.linkedin.com/company/pcgi-consulting-services

Paradigm Consulting Group (PCGI)–Accredited Consulting Organization

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• How can this benefit you?

– ACOs have exclusive access to assess organizations using the P3M3 Assessment Tool for:

• Portfolio, Programme & Project Management Maturity Model (P3M3 ®)

• PRINCE2® Maturity Model

– An assessment will benchmark your program, project and risk management processes and will get you on the right course to ensure the full value of the project is achieved AND sustained.

– An assessment is invaluable whether you are:• in the early planning stages of a new initiative, or

• struggling in the latter stages of an implementation

Page 18: MSP Overview Paradigm Consulting Group PCGI

Internet: http://pcgi.mb.ca/ Twitter: https://twitter.com/PCGI

LinkedIn: http://www.linkedin.com/company/pcgi-consulting-services

Paradigm Consulting Group (PCGI) Best Practices

• Paradigm’s Best Practices provide:– an opportunity for our consultants to share experience and

insight.

– strengthening the Paradigm culture and promoting personal and professional growth.

• Best Practices meetings occur weekly and offer an opportunity to connect with team members and clients from other work sites.

• Sharing knowledge and training opportunities within our diverse team helps strengthen Paradigm employees and benefits our clients.

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Page 19: MSP Overview Paradigm Consulting Group PCGI

Internet: http://pcgi.mb.ca/ Twitter: https://twitter.com/PCGI

LinkedIn: http://www.linkedin.com/company/pcgi-consulting-services

Paradigm Consulting Group (PCGI) Cabinet Office Experience

• We have consultants with the following Cabinet Office certifications.

– PRINCE2® (Project Management)

– MSP® (Programme Management)

– MOP® (Portfolio Management)

– P3O® (Project, Programme, and Portfolio Offices)

– M_o_R® (Risk Management)

• We value and encourage continuing learning and certifications, we can proudly state that we have most PRINCE2® practitioners than any other organization in Canada!

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Page 20: MSP Overview Paradigm Consulting Group PCGI

Internet: http://pcgi.mb.ca/ Twitter: https://twitter.com/PCGI

LinkedIn: http://www.linkedin.com/company/pcgi-consulting-services

Paradigm Consulting Group (PCGI) Organizational Reference

The Paradigm Consulting Group’s depth of consulting expertise in the area of Project, Programme and Portfolio Management Best

Practices is the strongest in Canada.

Their Accredited Consulting Organization designation and over 90 certifications among their consulting staff demonstrates this

expertise.

With their depth of experience in PRINCE2, Managing Successful Programs and Management of Portfolios with numerous clients in

Western Canada, Paradigm is a proven and respected leader in this rapidly expanding field.

David Smyth

Marketing Manager, Canada

APMG International

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Page 21: MSP Overview Paradigm Consulting Group PCGI

Internet: http://pcgi.mb.ca/ Twitter: https://twitter.com/PCGI

LinkedIn: http://www.linkedin.com/company/pcgi-consulting-services

Paradigm Consulting Group (PCGI) Cabinet Office Training Opportunities

• Paradigm partners with an accredited training organization (Advantage Learning) to offer accredited training in PRINCE2®, MSP®, P3O®, M_o_R® and MOP®, as well as Agile Project Management.

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• Our trainers have years of real life project and programme management experience.

• We offer a small class format to verify participants understanding of the content and progress prior to the course exams.

• All courses are independent of each other and there are no prerequisites for any class.

Page 22: MSP Overview Paradigm Consulting Group PCGI

Internet: http://pcgi.mb.ca/ Twitter: https://twitter.com/PCGI

LinkedIn: http://www.linkedin.com/company/pcgi-consulting-services

Paradigm Consulting Group (PCGI) Cabinet Office Training

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Contact us at [email protected] for training dates and course information or to register for any of our courses:

– PRINCE2®

– MSP®

– P3O®

– M_o_R®

– MOP®

– Agile Project Management

Page 23: MSP Overview Paradigm Consulting Group PCGI

Internet: http://pcgi.mb.ca/ Twitter: https://twitter.com/PCGI

LinkedIn: http://www.linkedin.com/company/pcgi-consulting-services

Paradigm Consulting Group (PCGI) Contact Us

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To learn more about us:

• Winnipeg:– Internet: http://pcgi.mb.ca/

– LinkedIn: http://www.linkedin.com/company/pcgi-consulting-services

– Twitter: https://twitter.com/PCGI

• Regina:– Internet: http://paradigm.sk.ca/

– LinkedIn: http://www.linkedin.com/company/paradigm-consulting-group

Page 24: MSP Overview Paradigm Consulting Group PCGI

Internet: http://pcgi.mb.ca/ Twitter: https://twitter.com/PCGI

LinkedIn: http://www.linkedin.com/company/pcgi-consulting-services

Paradigm Consulting Group (PCGI) Questions?

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If you have any questions about howPCGI can assist your organization, please contact:

Ken Howell, Registered ACO Consultant, PRINCE2\MOP\P3O Practitioner certified, PMP

Executive Partner

Paradigm Consulting Group (PCGI)

[email protected] or [email protected]

204-999-8555

Page 25: MSP Overview Paradigm Consulting Group PCGI

Internet: http://pcgi.mb.ca/ Twitter: https://twitter.com/PCGI

LinkedIn: http://www.linkedin.com/company/pcgi-consulting-services

Copyrights and Trademarks

All diagrams produced by Cabinet Office and Office of Government Commerce.

PRINCE2®, M_o_R®, MSP®, P3O®, MSP®, MoV® and MoP® are registered trademarks of AXELOS Limited.

All AXELOS Limited product training courses are offered by Advantage Learning UK, an ATO of AXELOS Limited.

Copyright © 2014 All rights reserved.

Reproduction or reuse of this material is strictly prohibited without prior written approval and consent of the Paradigm Consulting Group (PCGI).

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