msr 1214w

Business Reportmorning Star

December 2014

INSIDE: Transportation • Tourism • Health Care • Business Licenses

2 Business Report | December 2014

GOOD THINGSSTARTHERE.

Choose from 20 banking locations across Maryland’s Eastern Shore and Delaware between CNB and our affiliate bank, Talbot Bank.

You grow, we all grow. It’s that simple.

As a true community bank our first priority is investing locally, generating growth and jobs by helping local businesses thrive for even more good things to come.

left to right: David Miller, President, All-Span, Inc. (Bridgeville); John Augustus, V.P., Commercial Banking Officer, CNB Felton Branch; Herb Troyer, V.P., Owner, All-Span, Inc. (Bridgeville); J.J. Carter, V.P., Owner, All-Span, Inc. (Bridgeville)

cnb-bank.com | 302.284.4600

COmING SOON...

Dover Branch

800 S. Governors Ave.


imagineImagineDE.com | One day, many bright futures.

Imagine more than a hospital. In 2018, an innovative health campus will open for the people of Delaware. The health campus will include state-of-the-art technology, patient friendly access and private rooms designed around patient needs. Complemented by a robust array of physician offices and diagnostic services, the health campus creates a unique patient experience. It will be built with the vision of providing expert comprehensive health care to the community for many decades to come, throughout each stage of life—and all in one easily accessible location. Visit ImagineDE.com to learn more, follow our progress and most importantly—give us your ideas for building a new Bayhealth.


www.horty.com • 302.652.4194

Horty & Horty, P.A. • Certified Public Accountants and Consultants

503 Carr Road, Suite 120 • Wilmington, DE • 19809 / 3702 North DuPont Highway • Dover, DE • 19901

Redefining Service. Service that stacks up better th

an the rest.

In•sight•ful[in-sight-ful]

sight[in-sight-ful]

sightMaking business and financial decisions can be difficult; that’s why you need

an advisorwho is perceptive, knowledgeable and readily-available to provide

you with the guidancenecessary to make informed decisions. Horty & Horty

clients can depend on a forwardthinking advisor who has the success of their

business in mind.


Features

6 Chamber Listings

8 Business Licenses

10 Business Digest

12 Tourism

13 Guest Column

14 Health

22 Personnel File

30 Business Directory

Transportation

Economy depends on wheels & Rails. Page 18

Chambers family serving area since 1915. Page 19

Pyramid Transport provides trucking needs

throughout the region. Page 20

January ThemeJump Start your Business

Contact Chris Redman at (302) 262-9137 or [email protected].

On the CoverMembers of Team Trinity gather in front of the Trinity Logistics building in Seaford.Photo by Ronald MacArthur

inside December 2014

16Tony Munoz checks in with a carrier provider at his desk on the Trinity Logistics Delaware Operations Floor. Photo by Ron MacArthur

Chuck Nunan is the Kent County Tourism Person of the Year. Page 12


CHAMBER Listings Chamber Phone Key contact Dues* Members Fax

Bethany-Fenwick Chamber of Commerce 539-2100 Kristie Maravalli $211 800 539-9434

Delmar Chamber of Commerce 846-3336 Diane Johnson $75 67 846-3336

Georgetown Chamber of Commerce 856-1544 Karen Duffield $150 460 856-1577

Laurel Chamber of Commerce 875-9319 Don Dykes $130 130 280-6365

Lewes Chamber of Commerce 645-8073 Betsy Reamer $210 432 645-8412

Milford Chamber of Commerce 422-3344 Jo Schmeiser $165 310 422-7503

Millsboro Chamber of Commerce 934-6777 Amy Simmons $150 260 934-6065

Milton Chamber of Commerce 684-1101 Lisa Sumstine $150 120 684-1101

Rehoboth-Dewey Chamber of Commerce 227-2233 Carol Everhart $210 1303 227-8351

Seaford Chamber of Commerce 629-9690 Lynn Brocato $150 300 629-0281

Central Delaware Chamber of Commerce 734-7513 Judy Diogo $225 868 678-0189

Delaware State Chamber of Commerce 655-7221 Chuck James $315 2000 654-0691

Delaware Small Business Chamber 482-2120 Bob Older $295 170

Delmarva Black Chamber of Commerce 450-4501 Clay Hammond

* Annual membership cost based on businesses with fewer than 10 employees. For Delaware State and Central Delaware chambers membership cost figure is for 1-5 members.

Industrial Park receives fiber-optic cableE Revolution Ventures announces the

installation of fiber-optic internet cable throughout the Selbyville Industrial Park, in conjunction with the town of Selbyville and Sussex County. The $14,750 project was fund-ed jointly by the town of Selbyville and Sussex County, with each paying 50 percent of the cost to build the network infrastructure.

This collaboration brings reliable high-speed internet service to the industrial park, which previously has relied solely on cable internet as a main provider, with DSL as the only choice for a backup provider.

Businesses without internet redundancy in the industrial park have lost their internet con-nection completely between two-six days per year. With many businesses in the area reliant on fast and steady internet service to transfer data, even a few days a year can mean tens of thousands of dollars in lost revenue.

When E Revolution Ventures learned of an existing fiber-optic line that runs along U.S. Rt. 113 on the Maryland side and stops at the Delaware border, it approached the Maryland Broadband Cooperative about uti-lizing the connection. Under the cooperative’s recommendation, E Revolution obtained a proposal from Bay Country Communications, a “last-mile” service provider and broadband retailer, to stretch the fiber-optic cable from

the Delaware line and install it in the industrial park.

E Revolution Ventures coordinated with town manager Bob Dickerson, and spoke with other businesses in the industrial park such as Chrome World, Spaceport Support Services, and Arrow Safety Device Co., among others, to get them involved in the project. When the proposal was presented to the town of

Selbyville, the town enthusiastically supported the idea, and offered to pay for 50 percent of the installation cost. The town also successful-ly reached out to Sussex County, which agreed to fund the remaining 50 percent.

The new fiber-optic line will be capable of providing broadband upload and download speeds of up to 1,000 Mbps, and will have 99.9-percent reliability.

From left: Soft Dig LLC’s Craig Harper and DJ Brooks dig trenches for new fiber-optic Internet cables in the Selbyville Industrial Park.


Like us on Facebook. www.facebook.com/KSIworks

Vincent Catalfamo works hard every day doing food preparation and cooking for Touch ofItaly. His contribution helps the restaurant shine for its customers, and Vince learns moreevery day he works. KSI Supported Employment is there to help Vince stay successful in that job, assistingboth he and his employer with updated training, skill development and relationship buildingtboth he and his employer with updated training, skill development and retboth he and his employer with updated training, skill development and rehroughout the course of Vince’s employment. That way, Vince gets to show his best abilities

behind his disability. And touch of Italy gets a great employee with dedication to his job.

...when I have ability to work!

EEmmmmmmbbbbbbrraaaaccceeeeeeee AAbbbbiiliittttiieeeeeeessssss in your workplace. KSI can help.Call 302-422-4014 to learn how.

I have theability tobe more...ability tobe more...ability toI have theability tobe more...

Kent-Sussex Industries, Inc.Kent-Sussex Industries, Inc.

H ave You B een D enied SocialSecurityo r Veterans’Disability B en efB en efiB en efts?

W e C an H elp!L aw O ffices of K aren Y.V ick s,L L C

e-m ail:kvicks@ vickslaw .com

500 W .Loockerm an Street,Su ite #102

D O V E R 674-1100888-598-8890Toll Free

500 W. Stein Hwy., Seaford, DE

302-629-4514

Steve Huston SRA, REALTOR SRA, REALTORHuston SRA, REALTORHuston 302745-2603 cellMost recently utilized as a law office and also perfectly suited for other profes-sional use. UB-3 zoning. Good corner location, 1.5 blocks south of the Circle and Courthouse. Off street parking lot with six spaces. Competitively priced at $179,900. Motivated seller! MLS# 617564

127 S. Bedford St., Georgetown

Bayhealth to build new campus

In a multimedia announcement, Bayhealth CEO Terry Murphy joined the Bayhealth leadership team, foundation and board of directors in announcing plans to open an innovative new health campus in 2018 to serve Kent and Sussex counties.

“Health care is changing and at the same time so are the needs of our community. After evaluating the direction of health care and conducting detailed research, we realized the community needs more than a hos-pital,” Murphy said.

Murphy and his team detailed a site that will feature an inpatient hospital with state-of-the-art technology that will be comple-mented by an array of outpatient services.

The new campus will be located along Wilkins Road and Cedar Creek Road in Milford. This location gives patients and emergency services easy access off of the brand new Rt. 30 bypass, directly linking into south Milford.

Bayhealth is interviewing firms with expertise in adaptive reuse of locations like the Clarke Avenue facility and has committed to select a construction firm by the end of 2014. Original plans for a replacement hospital changed after diligent research.

Bayhealth’s board of directors approved a recommendation for an analysis on build-ing a hospital on the existing site. Navigant, a health care research firm, conducted a thorough evaluation and analysis of all of the options to best serve Kent and Sussex counties. The unanimous recommendation from all involved was to move to a new site.

“The existing 22-acre hospital location simply did not have the land needed for a health campus designed to serve the commu-nity in the future. Our research showed that construction at the existing site on Clarke Avenue would have been very disruptive for many years and a towering building would not fit the neighborhood — creating gridlock on the smaller city streets downtown. It became apparent that building there meant giving less while creating problems for the people we are trying to help,” Murphy said.

With a $250 million investment in a 150-acre campus, the project will bring new construction jobs, dollars and infrastructure to the outlying areas.

For more details, visit ImagineDE.com.


BridgevilleJT Sales; 16 Canvasback Circle,

Bridgeville; sales representativeWawa #864; 18586 Sussex Hwy.,

Bridgeville; retailer-petroleum products/tobac-co products retailer

CamdenJones, Shirley; 605 Commons Ln.,

Camden; direct care workerRhodes, Harry H., III, Oxford Bench; 222

E. Camden Wyoming Ave., Camden; retailer-transient

Riggs, Ashley N., Miss Irma Photography; 155 S. West St., Apt. B12, Camden; photog-rapher

delmarBody Visualz; 12358 Coachmen Ln.,

Delmar; manufacturer-various productsMelissa Sterling; 32 Emery Cir., Delmar;

direct care workerSouthern Delaware Classic Cars; 8658 Old

Racetrack Rd., Delmar; motor vehicle dealer

doverCamden Primary Care; 4601 S. Dupont

Hwy., Dover; professional services-medical office

Chase, Jenny, Stellar Paintings; 1131 N. Dupont Hwy., Dover; retailer-transient

Chuck’s Garage, Automotive Repair; 1994 Upper King Rd., Dover; personal service-motor vehicle service

Cissarz Consulting Inc.; 11 Fairway Lakes Dr., Apt. E12, Dover; professional and/or per-sonal services-unclassified

Davana LLC; 2 Kensington Ct., Dover; commercial lessor

December Bodine; 200 Beechwood Ave., Trlr 48, Dover; professional and/or personal services-unclassified

Dreamagain LLC; 230 Carlisle Dr., Dover; advertising agency

Dstackacle LLC, Diamond State Tackle; 424 Beuvale Ln., Dover; retailer-various prod-ucts

Family Dollar Stores of Delaware, #10830, 300 W. Loockerman St., Dover; retailer-vari-ous products/tobacco products retailer

Heavenly Hands; 4054A Rhode Island Dr., Dover; professional and/or personal services

Lights-N-Life; 846 Woodcrest Turn, Dover; professional and/or personal services

May, Harry D., Harry’s Contracting Services; 116 Lexington Pl., Dover; contrac-tor-residential

Merchants’ Agent; 1 Chadwick Dr., Dover; professional and/or personal services-unclas-sified

Mortilus, Jodem, Dieusel Multi Service; 205 W. Loockerman Ln., Dover; retailer-dry goods & apparel

Options Financial Recovery Svc.; 276 Greenwich Dr., Dover; professional and/or personal services

Rocket Painting; 351 Kimberton Ct., Unit B3, Dover; contractor-residential

Seeney Painting; 321 Norway Dr., Dover; contractor-residential

Simply Charming Ettiquette; 14 Canary Dr., Dover; professional and/or personal ser-vices

Smith, Craig, A Way Out Bail Bonds; 4322A Massachusetts Dr., Dover; personal services-bail bondsman agency

Taylor, Stacy; Simply Stacy’s; 146 Hampton Dr., Dover; professional and/or per-sonal services

Winston Thaw, Winny’s Home Care Service; 177 JPS Dr., Dover; direct care worker

Worthy, Roteasha S., JAM Enterprise; 235 Simon Cir., Dover; professional and/or per-sonal services-unclassified

ZDR Inv. LLC; 106 Queen Anne Ct., Dover; reconciliation purpose code

georgetownHammel, Dorothy, Divine Designz; 19367

Citizens Blvd., Unit 102, Georgetown; retailer-various products

MV Contract Transportation Inc.; 545 S., Bedford St., Georgetown; taxicab/bus operator

greenwoodB&L Transportation LLC; 12591 Beach

Hwy., Greenwood; taxicab/bus operatorEllis, Matthew A., Country Coop; 16048

Long Branch Rd., Greenwood; wholesaler-food (except processor)

Firestorm Photography, Southern & Sussex Boutique; 14210 Sawmill Rd., Greenwood; retailer-dry goods & apparel

Useful Things LLC; 141639 St. Johnstown Rd., Greenwood; retailer-various products

HarringtonAlexis Cristo (FCCLA); 220 Simmons

Ct., Harrington; professional and/or personal services

Harrington Motor World LLC; 8 Clark St., Harrington; motor vehicle dealer

laurelBanks, Janet Marie; 713 W. 6th St., Laurel;

direct care workerJones, Jenelle J., J’s Cafe & Gift Shop;

11290 Trussum Pond Rd., Ste. F31-32, Laurel; retailer-various products

Precision Fitness LLC; 28456 E. Trap Pond Rd., Laurel; professional and/or personal services

Starnes, Brian, Orion Communications; 28838 E. Trap Pond Rd., Laurel; contractor-residential

Twilley, Kimberly H., Fresh Face Forward; 33602 Shockley Rd., Laurel; personal servic-es-beautician

lewesAging in Place Specialists LLV; 32828

Ocean Reach Dr., Lewes; professional and/or personal services

Pawlos Holding LLC, Beach Ridge Taxi; 32393 Lewes Georgetown Hwy., Lewes; taxi-cab/bus operator

RF Wright Family LLC; 34696 Jiffy Way Unit 1, Lewes; commercial lessor

Spa-Reeva LLC; 20361 John J. Williams Hwy., Lewes; personal services-health club/spa

Swords Marine Services LLC, Marinas in Sussex County, Lewes; professional and/or personal services

Wright’s Way LLC; 17501 Wrights Way, Lewes; commercial lessor

BusinEss LiCEnsEs


milfordA Source Transportation Inc.; 1053 N.

Walnut St., Ste. A, Milford; taxicab/bus opera-tor

Creative Info Products; 686 N. Dupont Blvd., Milford; professional and/or personal services

Detournel, Marie Yves, Marie’s House of Beauty and Plus; 115 N. Walnut St. #A, Milford; personal services-beautician

Schels, Christine M., Nails by Christine; 7446 Honey Locust Ln., Milford; personal services-manicurist

Zwick, Wayne MD, Delaware Veterans Home; 100 Delaware Veterans Blvd., Milford; professional and/or personal services

millsBoroDelaworld Productions, Brett K. Adkins;

4103 Caitlins Way, Millsboro; professional and/or personal services

Dunn, Mark; 32750 Oak Orchard Rd., Millsboro; contractor-residential

Inkville USA; 29786 John J. Williams Hwy., Millsboro; professional and/or personal services

OA-BP Marina Bay-Lakeside LLC, Peninsula Golf & Country Club; 32981 Peninsula Esplanade, Millsboro; retailer-restaurant/retailer-vending machine operator/professional and/or personal services

Peninsula Imaging LLC; 30265 Commerce Dr., Unit 102, Millsboro; professional servic-es-medical office

Peninsula Orthopaedic Associates PA; 300265 Commerce Dr., Ste. 104, Millsboro; professional services-medical office

Stranick, Dori D., Pro Klean Cleaning Services; 20559 Overman Way, Millsboro; professional and/or personal services

seafordCornish, Tarajean S., Mind Matters; 321

E. Stein Hwy., Seaford; professional services-counselor

Dale Strohmaier; 20 Woodland Dr., Seaford; reconciliation purpose code

Easy Living One LLC; 5707 Galestown Reliance Rd., Seaford; personal services-gen-

eral repairpersonExpress Cleaning Services; 7 E. 7th St.,

Seaford; professional and/or personal servicesGwyn Love; 8679 Garden Ln., Seaford;

personal services-nurses/rest homeHertrich Family of Automobile; 26905A

Sussex Hwy., Seaford; wholesaler-any prod-ucts

Veer, Inc., Party Corner; 501 Bridgeville Hwy., Seaford; retailer-alcoholic beverages

Western Sussex Cleaning Services; 6435 Woodland Ferry Rd., Seaford; professional and/or personal services

smyrnaAbundant Living Housing; 309 Julia Way,

Smyrna; lessee of tangible propertyE&E Co.; 62 Malvern Ln., Apt. 2, Smyrna;

wholesaler-any productsEldredge, Ronald L., Lee Counselor; 887

Black Diamond Rd., Smyrna; professional services-counselor

Hair Expressions Salon & Spa LLC; 605 Smyrna Landing Rd., Smyrna; retailer-various products/personal services-beautician

Old Deli Inc., Little Caesars; 599 Jimmy Dr., Ste. 13, Smyrna; retailer-restaurant

Smyrna Cards and Gifts; 16 S. Main St., Smyrna; retailer-various products

Walker, Karlett, Lett’s Move Fitness; 13 Southall Ct., Smyrna; professional and/or per-sonal services

BusinEss LiCEnsEs

riBBon Cutting - The Chamber of Commerce for Greater Milford (CCGM), Mr. Bar-B-Que owner Chris Young, family and friends held a ribbon cutting and grand opening recently at Mr. Bar-B-Que located at 319 S. Rehoboth Blvd., Milford. Mr. Bar-B-Que is a full service restaurant with delivery and catering. For more information about Mr. Bar-B-Que, call 302-491-4632 or visit www.mrbar-b-que.com. Pictured from left: John Rodriguez, Sussex County Federal Credit Union; Maggie Thompson, WSFS; Susie Avalos, Dorey Financial Services; Chris Young, owner; Jennifer Parnell, Vessell Scents of Style; Angela Dorey, CCGM president; Jo Schmeiser, CCGM executive director.

Marathon Running FestivalRegistration is open for the 12th

annual 2015 Discover Bank Delaware Marathon Running Festival to be held on Mother’s Day, Sunday, May 10, 2015, in Wilmington. The event is Delaware’s largest running festival, attracting 3,500 runners from 41 states and seven countries. Register now online at Signup2RaceUSA.com.Visit www.delawaremarathon.org.


Morgan finishes Bankers SchoolKyle Morgan of Mercantile Processing

Inc. has graduated from Maryland Bankers School.

Morgan estab-lished Mercantile Processing, a mer-chant services pro-vider, in 2006 and was awarded Delaware’s Small Business Administration’s Young Entrepreneur of the Year award in 2011. He currently serves as the business development manager.

Morgan recently expanded MPI with new hires and a larger office in Millville.

New leases at the VineyardsThe Rehoboth Art League and The

Gallery Espresso have leased space at the Vineyards at Nassau Valley in Lewes, a mixed use development on 82 acres off Rt. 9 and Coastal Highway.

The main campus of The Rehoboth Art League, which encourages artists and arts education by sponsoring exhibits and pro-grams, is in Henlopen Acres.

Occupancy of their new 6,387-square foot space is expected in mid-spring, 2015.

The Gallery Espresso, owned by John and Judy Rioux, serves breakfast and lunch as well as homemade baked goods, coffee and espresso and specialty drinks.

Formerly located in the First Street Station Mall, The Gallery Espresso is expected to open at the Vineyards by the end of this year.

Fulton Financial declares dividendFulton Financial Corporation has

announced that its board of directors has authorized the payment of a special cash dividend of $0.02 per share on its common stock.

The dividend is payable on Dec. 15, to shareholders of record as of Dec. 1, 2014.

Fulton Financial has paid regular quar-terly cash dividends of $0.08 cents per share in each of the four quarters in 2014, and the board of directors is expected to consider the next regular quarterly cash dividend at its December meeting.

Gillis Gilkerson completes project Gillis Gilkerson, Delmarva general

contracting and construction management firm, has announced the completion of the

new Ocean View Public Works building on Maintenance Road in Ocean View. The 5,120 square foot flex space was built to store equipment and provide offices for the Public Works department staff.

The structure is a one story, pre-engi-neered metal building with a garage, shop space and offices.

Smaller sections within the building were designed as a conditioned work shop area, shower and locker room, a lunch room and office space.

Southern States food driveThe fourth annual Southern States

Holiday Food Drive is now through Dec. 15. Participating retail locations will serve as collection centers for customers who bring in canned goods and non-perishable items, and Southern States will make deliveries of the items to the food banks.

To make a donation, contact participating Southern States retail locations.

Chamber to honor membersThe Greater Georgetown Chamber

of Commerce will recognize its excep-tional members at the second annual Small Business of the Year Awards on Dec. 11. The presentation will take place at the cham-ber’s annual holiday party.

Three organizations that excel in the areas of business and growth, community involvement, customer service, excellence in industry, innovation and staff train-ing and motivation will be recognized. Awards include Business of the Year, Nonprofit of the Year and Trailblazer.

Fulton Financial to repurchase sharesFulton Financial Corporation has

announced the pricing of a registered underwritten public offering of $100 mil-lion aggregate principal amount of its 4.50% Subordinated Notes due 2024. The Subordinated Notes, which will not be redeemable prior to their maturity, are intended to qualify as Tier 2 capital for regu-latory purposes.

Fulton Financial intends to use the net proceeds from the offering to repurchase approximately $100 million of shares of its common stock pursuant to an accelerated share repurchase (“ASR”) agreement with Goldman, Sachs & Co. as part of its capital optimization plan.

Tourism launches radio show Just in time for the holiday shopping

season, listeners to WQLL Radio, known as

“The Voice of Baltimore,” will hear a new weekly radio show called “Capital Ideas from Delaware’s State Capital,” being spon-sored by Kent County Tourism as a way to introduce potential new visitors – and drive business - to Kent County.

The Kent County show will air twice weekly through March and feature events, attractions, lodging and more.

Next spring, Kent County Tourism will back up the radio show with print media ads in Baltimore and Washington, D.C. media that will promote Milford, Dover and Smyrna.

“We have a lot of talented people in Kent County that we’re putting on the air,” said Cindy Small, executive director of Kent County Tourism.

“The goal is to give listeners in Baltimore a glimpse of things to see and do here, such as our great events and tax-free shop-ping. With Applefeld’s listenership, this was a unique opportunity to drive potential rev-enue to businesses in Kent County.”

SBA reaches lending record The U.S. Small Business Administration

7(a) Loan Program reached another lending record in FY 2014.

BusinEss DigEst

morgan

Ksi Honors emPloyee - Kent-Sussex Industries, Inc. (KSI) celebrated the career of one of its longest-standing supported employ-ees, Dover resident Louise Smith, recently. Smith retired in August from her job at the McDonald’s on Rt. 10 in Dover after work-ing in community jobs since 1995. Pictured, Smith (right) receives a plaque from KSI Vice President Jayson Crouch.


By the end of the fiscal year (Sept. 30), SBA had approved 52,044 7(a) loans for $19.19 billion, an increase of 12 percent in number loans and 7.4 percent in dollar amount over fiscal year 2013.

In Delaware there were 143 sepa-rate 7(a) loans providing more than $44 million to Delaware small busi-nesses for startup or expansion.

M&T Bank issued the most SBA loans in Delaware, with 53 loans total-ing $4.8 million. Applied Bank lent the most dollars with six loans totaling $9.7 million.

Small businesses reflect the dynam-ic demographics of the United States. In FY 2014, the number of SBA loans to African Americans grew by roughly 36 percent over the previous year. For Hispanics and women, there was an increase of 14 percent for each group.

For more information about the SBA’s Loan Programs and other finan-cial assistance as well as services, visit go.usa.gov/GQh3.

Jump StartYour Business

januaryBusiness Report

What are your goals for What are your goals for 2015? Tips? Trends?

Get your business noticed by thousands of business owners and professionals in the

January Issue!Contact Chris Redman

[email protected]

800-244-2261 Call or visit us @

www.securityinstrument.com

Manage Your Security System • Door Locks • Thermostats • Lights • Video From anywhere with our Virtual Keypad App TM

Securing what matters since 1960

LIGHTS. LOCKS. THERMOSTATS. VIDEO.

Home and Business

Wilmington 302-633-5621 • Sussex 302-645-2212 • Dover 302-764-2212

All supported by DelawareÕ s Only Local U.L. Listed Monitoring Center DELIVERING RESPONSIVE PERSONALIZED SERVICE

grand oPening - The town of Bridgeville was well represented at the Wawa grand opening on Nov. 7. Commissioner Jay Mervine, Police Chief Robert Longo, Patrolman Samuel Wilks, Town Manager Jesse Savage and Commissioner Paul Kovack made over 30 subs to beat out the Wawa team. WaWa donated $2,000 for St. Jude Hospital in the town’s name.


touRisM

Chuck Nunan named Tourism Person of the YearChuck Nunan, owner of Harvest Ridge

Winery in Marydel, was named Tourism Person of the Year recently at the 23rd annual Celebration of Tourism in Kent County. The sold-out event attracted 200 representatives of the tourism industry as well as local, state and federal dignitaries.

In the past year, in addition to opening his award-winning winery, production facil-ity, tasting room and banquet facility, Nunan was instrumental in founding the Delaware Wineries Association, and the Vintage Atlantic Wine Region, the country’s first four-state wine region. Nunan has been a key factor in the success of the Good Libations Tour, a Kent County-based marketing cam-paign that links the county’s wineries, brew-eries and distillery.

Five additional awards were presented:• Tourism Attraction of the Year – Painted

Stave Distilling, Smyrna• Partner of the Year – Delaware Tourism

Office• Volunteers of the Year – Retired and

Senior Volunteer Program of Kent County• Hotel Partners of the Year – Holiday Inn

Express/Dover and Mainstay Suites• Media Partner of the Year – Delmarva

Broadcasting Kent County Tourism Board president

Anita Evans and executive director Cindy Small also presented three monetary awards to

the towns of Dover, Smyrna and Milford from 2014 event proceeds. The contributions will benefit the Dover Santa House, Smyrna Opera House and Riverfront Theatre.

For more information about Kent County Tourism, visit www.VisitDover.com.

Chuck Nunan, owner of Harvest Ridge Winery in Marydel, is the Kent County Tourism Person of the Year. From left: Anita Evans, Kent County Tourism board president, Nunan and Cindy Small, executive director of Kent County Tourism.

Sports tourism is on the move in DelawareBy Tina Coleman

Southern Delaware Tourism

Few activities over these last few economi-cally difficult years have been deemed to be “recession resistant” or “recession proof,” but one sector that has earned the title and man-aged to survive quite intact (and is, in fact, growing) is youth sports and sport-related travel.

Industry insiders estimate that youth sports and related travel create $7 billion in annual economic impact nationally, and Southern Delaware is earning its piece of that pie, hosting annual events including the Senior League Softball World Series in Roxana, the Zap Amateur World Championship of Skimboarding in Dewey Beach, the many tour-naments that take place at Sports at the Beach in Georgetown and, now, the return to Lewes of Slam Dunk to the Beach, scheduled for Dec. 27-29.

And this doesn’t mean just a few room nights here and there for local hotels, although that’s always a welcome boost during the off season.

“Sports group consumers are seeking more

than just hotel rooms. Many parents who have made the decision to travel for their child’s sport activities also take the opportunity to view the weekend travel as a mini vacation, and don’t necessarily want the rock-bottom experience,” according to Eric B. Hansen, director of Hotel and Leisure Advisors, a national hospitality consulting firm, quoted in HotelNewsNow. Why? Because many parents who weren’t willing to cut their children’s sports from tight family budgets have scaled back or eliminated vacation travel.

This plays to Southern Delaware’s strengths. Families visiting here with their little athletes aren’t just sitting around their hotel rooms between events counting trucks on the highway. There’s so much to see and do here, and so many dining options, that their mini vacation becomes something very special. And Southern Delaware becomes someplace they want to visit again and again.

The umbrella category of Sports Tourism is growing rapidly too. According to a 2012 report from the National Association of Sports Commissioners, sports tourism visitor spend-ing in 2011 was well over $7.5 billion with event growth since 2010 of 10.5%. In fact,

sports tourism is said to be the fastest growing sector of the global travel industry with about $600 billion spent annually.

Sussex County is on top of it. Our numer-ous fishing tournaments, sailing regattas, lots of well organized, well attended running, paddling and biking events, Beach Blast auto racing in Georgetown, and countless other annual tournaments, sports activities, and competitions, draw large numbers of out-of-town sports enthusiasts to our area almost year round.

To facilitate and encourage this growth of sports tourism in Delaware, the Delaware Sports Commission, a not-for-profit orga-nization, was established by the Delaware Economic Development Office. Its goal is to attract large and small sporting events to Delaware to benefit the sports industry and community and to positively impact Delaware’s economy.

The commission also assists with the reten-tion and growth of existing sports events and, to date, has partnered with nearly 40 regional and national events, paving the way for larger-scale future events to be held in Delaware. For information, visit www.delawaresports.org.


BY BRIAN STRATTON, CPA

As residents of the United States, we have to file a tax return only once a year. Meanwhile, scammers, who misrepresent themselves as agents of the Internal Revenue Service, are at work 365 days a year in an attempt to separate us from our hard-earned income.

The latest scams making the rounds are aggressive telephone pitches that either demand money or tempt you to divulge personal information by suggesting that you have a tax refund due.

Other scams employ unsolicited emails or fake websites in order to trick taxpayers into revealing Social Security numbers, bank account numbers and similar information that fraudsters can then use to harvest illegal gains.

Some of the more sophisticated scams can take place without the taxpayer’s knowl-edge and can even derail efforts to file a legitimate return.

Con artists who use the phone often sound quite convincing. They may know a lot about you and they often alter the caller ID information that is displayed on your phone to make it appear that the IRS is call-ing. They will use fake names and phony IRS identification numbers and they will often leave an urgent message that you must call back if you do not answer the call.

Highly publicized data breaches at retailers and other businesses have given scammers access to personal and financial information. Tax fraud through identity theft was the scam the IRS placed at the top of its annual “Dirty Dozen” listing of frauds earlier this year.

In many cases, an identity thief can use a legitimate taxpayer’s identity to fraudulently file a tax return and claim a refund. Such sit-uations also pose problems for the legitimate taxpayers when they attempt to file their own returns.

If the IRS has already issued a refund based on a fraudulent return, it will likely reject the taxpayer’s legitimate return, set-

ting in motion an exchange of paperwork in which the taxpayer will have to disavow knowledge of the bogus return and request that the IRS investigate the matter before the legitimate return can be processed. This costs the taxpayer time and delays receipt of any refund that may be due, but there’s no way the taxpayer could have been aware of the problem at the time the return was filed.

One effective way to minimize the odds of being victimized by this type of scam is to file your own return as soon as possible. Scammers looking for easy refunds will file early. If you file your return early, any sub-sequent attempt by a scammer to use your personal information to file a bogus return will in all probability be rejected.

Scammers have employed phishing — using a fake website or an unsolicited email that appear to be associated with the IRS in an attempt to elicit personal information. The IRS urges anyone who receives an unsolic-ited email that appears to be from the IRS or an organization linked to it to report the sus-pected scam immediately to a special email address, [email protected].

As the end of the year approaches, we have become accustomed to receiving pitch-es from dozens of charities, with most of them emphasizing how your much-sought-after donation will be deductible when you file your tax return. It pays to be cautious in considering contributions to organiza-tions whose names appear to be associated with reputable legitimate charities. Charities that purport to assist victims of disasters or children who are said to need treatment for a rare medical condition should be reviewed carefully before any donations are made. The Select-Check feature on the IRS website enables taxpayers to determine the legiti-macy of a charitable organization.

Another popular scam, especially dur-ing filing season, is the promise by bogus tax preparers of large federal tax refunds, or refunds that people never thought they were due in the first place. These scam artists will use flyers, advertisements and phony store-fronts to cast their net for potential victims. Victims of these scams often are not given a copy of their tax return when the preparer files it and the scammer typically arranges to have the refund deposited directly into

his own bank account rather than being sent directly to the taxpayer.

The schemes mentioned here are not the only ones taxpayers might encounter dur-ing the year. New variations of these scams appear regularly.

The best defense against a fraud related to your taxes or to the IRS is to use caution and verify the credentials of any individual, business or charitable organization that con-tacts you. The old adage, “if it’s too good to be true, it probably is,” is worth remember-ing.

The IRS has issued a list of reminders to taxpayers about how it interacts with taxpay-ers. Any contacts that do not appear to fol-low standard procedures may very well be fraudulent.

The IRS will never:Call to demand immediate payment, nor

call about taxes owed without first having mailed you a bill.

Demand that you pay taxes without giv-ing you the opportunity to question or appeal the amount they say you owe.

Require you to use a specific payment method for your taxes, such as a prepaid debit card.

Ask for credit or debit card numbers over the phone.

Threaten to bring in law-enforcement groups to have you arrested for not paying.

If anyone makes a phone call that includes any of these threats or requests, you should immediately contact the IRS at 1-800-829-1040 or check the IRS website, www.irs.gov, for further information. The IRS website contains tips on protecting your-self from identity theft and email scams, a search feature that helps identify legitimate charitable organizations and information on how to report suspected tax fraud.

By protecting your personal information and following the advice posted on the IRS website, you can insulate yourself against the possibility of scammers posing as the tax man taking advantage of you.

About the authorBrian Stratton, CPA, is a Director with

Horty & Horty, P.A., a Delaware accounting firm with offices in Dover and Wilmington.

guEst CoLuMn

IRS will not call and demand payment of taxesAvoid falling victim to tax fraud


Dr. Barbouletos joins PRMCSareen Barbouletos, MD, has joined

Peninsula Regional Medical Center’s staff as a primary care provider at Peninsula Regional Family Medicine Millsboro, located in the newly opened Delmarva Health Pavilion Millsboro.

Dr. Barbouletos received her medical degree at St. George’s University School of Medicine in Great River, N.Y. She completed a residency at the University of Connecticut Health Center in Farmington, Conn.

Dr. Barbouletos is board-certified in internal medicine.

La Red welcomes staff membersLa Red Health Center (LRHC) welcomes

Dr. Amudha Boopathi, Cindy Cunningham and Stacey A. Kemp to its clinical staff.

“These practi-tioners will help us continue to integrate our various programs and services as a health center of excel-lence that provides high-quality, patient-centered medical care to the diverse members of our com-munity,” stated Mary Kay Rosolie, director of human resources.

Dr. Boopathi holds an M.D. in general medicine and a bache-lor’s degree in Russian from Volgograd State Medical University in Volgograd, Russia. She completed her pediatric residency training at Cooper University Hospital in Camden, N.J. and holds a one-year fel-lowship training in pediatric hematology and oncology from the Children’s Hospital at the Cleveland Clinic in Cleveland, Ohio. She is a board certi-fied pediatrician and also a Fellow of the American Academy of Pediatrics.

Cindy Cunningham, CNS, is a clinical nurse specialist and has over 35 years of

clinical and educational experience. She is certified as a clinical specialist in adult psychiatric and mental health nursing, psychiatric mental health nursing and is a nurse executive from the American Nurses Credentialing Center. She is a member of the Delaware Board of Nursing Advanced Practice Committee, the Delaware Nurses Association, and the Delaware Association of Home Care and Staffing.

Stacey A. Kemp, RNC, WHCNP, has over 20 years of clinical experience and has been board-certified as a women’s health care nurse practitioner since 1997. She is seeing women’s health patients at the Georgetown Health Center and is the Sussex Tech High School Wellness Center coordina-tor.

For more information, call 855-1233 or visit www.laredhealthcenter.org.

Nanticoke welcomes coordinatorFor patients with

serious illnesses and their families, finding the support services they need and coordi-nating with a team of doctors, nurses, case managers and special-ists can be overwhelm-ing. Nanticoke now has a palliative care coordi-nator available to help.

The palliative care coordinator is a resource that can help

patients with relief from symptoms like pain, shortness of breath, fatigue, constipation, nausea, loss of appetite, difficulty sleeping, stress and depression.

The palliative care team can help patients and families with complex decisions about care and treatment.

For more information about Nanticoke’s program, call Kathy James, NP and palliative care coordinator at 629-6611, ext. 3115.

Expansion complete at duPont After more than three years of con-

struction and months of preparatory work, Nemours/Alfred I. duPont Hospital for Children transitioned more than 100 patients from its existing building into the newly expanded portion of the hospital which is 450,000 square feet.

The new space was designed by families, for families and features all single-patient rooms, an expanded emergency department and pediatric intensive care unit, the five-story Anthony N. Fusco Sr. Atrium and the Discovery Zone.

The hospital’s new emergency depart-ment nearly doubles the hospital’s capacity to treat emergencies.

AGH joins Delmarva Health NetworkAtlantic General Hospital and Health

System has joined Delmarva Health Network and Beebe Healthcare to participate in the Medicare Shared Savings Program Accountable Care Organization. Atlantic

HEALtH

Barbouletos

Boopathi

Cunningham

Kemp

James

musiC witH a message - The message was clear: “Have respect and be kind to one anoth-er. Stand Up to Bullying.” On Friday, Nov. 14, the First State Force Band entertained more than 500 children at H.O. Brittingham Elementary School in Milton (pictured) with lively songs and words of “standing up for what is right.” The band comprises a group of law enforcement and corrections professionals in Delaware who use music to teach children the importance of preserving their safety and well-being by avoiding drugs, standing up to bullying and violence and by respecting others. Beebe Medical Center sponsored the band and plans to sponsor concerts at two more schools in Sussex County, organizer Cheri Will, RN, Domestic Violence coordinator at Beebe, said. “Kids who are bullied may have a hard time standing up for themselves,” Will said. “In many cases, bullies grow up to become domestic violence offenders or incarcerated. So, both the bullied child and the bully need help and support.”


Wilmington 302.658.5508 Rehoboth 302.227.7100

lyonsinsurance.com

Risk Control Captives Workers Compensation

General’s 10 employed primary care physi-cians will join 29 others already participating in Delmarva Health Network.

“Delmarva Health Network is about transforming the way care is designed and delivered,” says Dr. Jeffrey J. Heckert, chairman of the board of Delmarva Health Network. “We can integrate communication across more providers as more physicians and health systems join us. We can coordi-nate care for more people in our commu-nity.”

With the addition of Atlantic General, approximately 17,000 people in Sussex, Worcester and Wicomico counties who are Medicare beneficiaries will have access to high-quality, coordinated care.

Hendricks receives awardBarbara Hendricks, vice president for

human resources, Nanticoke Health Services, Seaford, received the American College of Healthcare Executives Senior-Level Healthcare Executive Regent’s Award at the Delaware Healthcare Forum in Dover on Oct. 30. The award was given to her by Louisa Phillips, ACHE’s regent for Delaware.

The award recognizes ACHE mem-bers who are experienced in the field and have made significant contributions to the advancement of healthcare management excellence and the achievement of ACHE’s goals.

Hendricks has served at Nanticoke Health Services since 2010.

riBBon Cutting - The Georgetown Chamber held a ribbon cutting ceremony recently for the grand opening of the Nanticoke Health Pavillion in Georgetown. Pictured from left: Shanae Wilson; Beverly Bush; Kimberly Brasure; Amanda Durham; Molly Droddy; Cheri Hall; Penny Short, Nanticoke COO/CNO; Lori Lee, Nanticoke senior VP nursing; Steve Rose, Nanticoke president/CEO; Don Tricarico, in back, Nanticoke VP clinical services; Dr. Joseph Karnish; Jessica Baxter NP; Dr. Harry Anthony; Dr. Janet Pedro; Tom Brown, president, Nanticoke Physician Network; John Rieley, president, Georgetown Chamber; Helen Kruger, director, Georgetown Chamber; Karen Duffield, executive director, Georgetown Chamber; Representative Danny Short; Maile Scott; Robert Lee; Don Dykes, executive director Laurel Chamber; Jessica Morris and Megan Smith.


CoVER stoRY

Trinity Logistics’ top workplace fueled by a Culture of AppreciationBy Carol Kinsley

The name Trinity Transport — now Trinity Logistics — always brings to mind tractor trailers, but there’s never a big rig parked at the company’s national headquar-ters at 50 Fallon Avenue in Seaford. That’s because Trinity doesn’t own trucks or con-vey cargo itself, it facilitates transportation of materials — something called logistics. According to Merriam-Webster, logistics means “the things that must be done to plan and organize a complicated activity or event that involves many people” or “the handling of the details of an operation.” Think of it as playing matchmaker between manufac-turers, warehouse operators, shippers and haulers. Moving materials from here to there, in and out, across the state or across the country, on a concise schedule to meet your needs takes a lot of planning. Trinity does that for you, and does it well, being named to the Top 25 list of the industry and moving in excess of 1000 shipments a day, which originate from all states within the U.S.

Trinity is a one-stop shop, meaning you only have to make a single call to your one trusted advisor on Trinity’s team for guid-ance on just about anything. Team members are called “logistics solutions providers” because they can truly arrange for your every need.

Pompeian Inc, maker of America’s larg-est national brand of olive oil, has relied on Trinity to meet its truckload transportation needs for 15 years. After arranging thou-sands of truckload shipments, including just-in-time expedited shipments, Trinity has been selected by Pompeian as the single source logistics provider for its main distri-bution center in Baltimore, Md. As part of that deal, Trinity has placed a member of its Design Solutions team on-site in Baltimore and has integrated Pompeian’s order man-agement system with Trinity’s transporta-tion management software, allowing for more effective load planning and complete shipment visibility.

Trinity is relationship-driven and focused on serving its customers and carri-ers 100 percent of the time. “We will make sacrifices to help you succeed,” they say. “This is the Trinity difference – we will remove any obstacle to provide you with the service your business deserves. When you rely on us, we take that seriously. We will

do whatever it takes to serve you.”While the trucks that deliver goods

may be guided by GPS, Trinity Logistics is guided by a compass, a quick reference guide to the values that the company was founded upon. With “integrity” marking “true North,” eight values are the core of the company culture and the service Trinity provides:

• Integrity: We do the right thing!• Determination: We are persistent and

unshakable in overcoming obstacles.• Continuous Improvement: We aspire to

reach our (untapped, full, greatest) potential.• Teamwork: We listen. We collaborate.

We solve.• Leaders: We are leaders committed to

serving and empowering others.• Fun: Fun lives here!• Excellence: We challenge the status

quo.

• Legacy: Our journey has purpose.Brandy McMullen, former Director

of Marketing, is now Vice President of Administrative Services at Trinity. In con-versing with her, it quickly becomes obvi-ous that she loves her job.

“What makes Trinity a great place to work is the company culture,” she said, citing the compass which is posted on the company website. “Those guiding principles set the tone of the company and business interactions with customers and truckers. It impacts all decisions of the company.

It’s inspiring to be a part of a team whose daily conversations are about doing the right thing and creating a positive expe-rience in the lives of the people we interact with,” McMullen added.

Last year, Trinity Logistics was named the No. 1 Top Workplace in Delaware by the (Wilmington) News Journal, a list

Stephanie Barrall welcomes visitors to Trinity Logistics.


Trinity Logistics’ top workplace fueled by a Culture of Appreciation

they’ve ranked within for several years run-ning. It also won a special award for new ideas, given to the company where employ-ees feel most encouraged and heard when sharing their ideas.

Team members are recognized for the hard work they put in every day. There’s a bulletin board at the front of the office where team members post notes recognizing each other for going above and beyond. Everyone is encouraged to let others know when someone has done something truly awesome. The CFO, Doug Potvin, sometimes wanders around the office with a couple of gift cards in his pocket to hand out when he’s learned that a team member did something remark-able.

There are often team building events and celebratory meals at the office to recognize and appreciate the hard work that everyone has put in. CEO Jeff Banning, a barbecue aficionado, held a huge barbecue with all the trimmings one day for the entire company, doing the barbecuing himself, McMullen said.

Their workplace is potentially stress-ful, so the workplace is infused with fun activities to help alleviate that stressful day and go home feeling like a million bucks. Relay races, contests, nerf wars, and filming recruiting videos are all examples of activi-ties the teams organize to make each day enjoyable.

McMullen has been involved in the hir-ing process and is often asked what she likes best about working at Trinity. “In addition to fun, we feel appreciated and involved. Trinity goes above and beyond to make us part of the strategy and vision process. We’re not referred to as employees but as team members. Part of our leadership philosophy includes providing opportunities for growth. There are leadership, self-development and coaching exercises where we are encouraged to set professional and personal goals. Being committed to growth in all areas of their life can make an incredible difference in the lives of each individual.”

According to a recent company blog entry by Kellie Morgan,

“(Trinity’s) CEO (Jeff Banning) knows everyone here by name, and he holds quar-terly meetings, open to all, to review com-pany performance and our progress towards our company goals and vision. The fact that everyone who works here is intimately con-nected and has the ability to make an impact on the entire company really encourages the feeling of involvement and importance that is vital to our culture.”

The blog compares Trinity’s corporate structure to the traditional pyramid model with the “workers” at the base and the chain of command headed to the tip of the pyramid. “At our company, we’ve inverted

that traditional model to embrace a servant mentality. Our leaders are the base, serving their team members.” In this ‘upside-down triangle’ model of servant leadership, lead-ers have the goal of removing obstacles for their team. Thus empowered, team members “take this culture and run with it. With their leaders available as a resource for coaching, accountability, and assistance, anything is possible.

“We’re constantly brainstorming about ways to save money, ways to automate tasks without losing the human touch, ways to improve our office relationships, and ways to improve processes that don’t even have any-thing to do with us! This is what allows our culture to keep growing and growing.”

Trinity has grown tremendously since its founding by J. Edward Banning and his wife, Deana, in 1979, and it is still a family-owned business. Trinity has five regional service centers in addition to the corporate office in Delaware (in Texas, Georgia, Minnesota, Missouri and Iowa) to include 300 team members with an additional 90 sales offices nationwide. Trinity Logistics is always on the lookout for potential candidates with a desire to grow and succeed. Examples of positions routinely posted include logistics specialists, business development, or account manage-ment. For information on becoming part of the team, visit www.trinitylogistics.com.

The Trinity Logistics Delaware Operations Floor is the hub of the company’s Seaford location. Photos by Ron MacArthur


tRAnsPoRtAtion

economy dependson wheels & railsBy Carol Kinsley

We seldom think about how the goods we depend on everyday are transported across the nation and, in this global economy, from around the world, to the businesses we fre-quent and to our very doorstep — until some-thing goes wrong and something we need is not there. Or, until we’re on a major highway and a tractor trailer gets in our way.

Don’t be so quick to complain about that truck driver. Trucks account for about one-third of the transportation network within the United States. Rail service accounts for 40 percent, and much of that begins or ends with a truck. Water transport amounts to 12 percent. Less than 1 percent of deliveries go by air.

There are about 15.5 million commercial trucks in the United States, so many that if stacked end to end, they would reach 240,000 miles to the moon. The industry is expected to grow 21 percent over the next 10 years.

The trucking industry collects $650 bil-lion in annual revenue, which is 5 percent of America’s GDP. The industry pays $35 billion in federal, state and highway use taxes per year and accounts for 12.8 percent of all fuel pur-chased in the United States.

How important are trucks? Just think back to the last major snowstorm. If trucks stopped, within 24 hours, delivery of food and medical supplies ceases. Hospitals begin to run out of basic supplies. Service stations begin to run out of fuel. Manufacturers using just-in-time manufacturing start to develop component shortages. U.S. mail and other package deliv-ery will cease.

Within two or three days, food shortages escalate, especially with hoarding and consum-er panic. Supplies of essentials at major retail-ers will disappear. ATMs will run out of cash and banks will be unable to process transac-tions. Garbage will start piling up. Container ships will sit idle in ports and rail transport will be disrupted.

There are more than 3.5 million truck driv-ers in the United States, and more are needed. The typical driver drives more than 100,000 miles per year. The trucking industry logs more than 400 billion miles per year, enough to circle the world 17 million times.

Making arrangements for all those truck drivers to be where they are needed at the right time with the right equipment requires careful planning. Pyramid Transport in Bridgeville and Trinity Logistics, based in Seaford, play an important role in the industry, from right here in Delaware. Chambers Motors in Sea-

ford, with Chambers Truck Center in Viola, help keep those trucks moving and do hauling themselves. You can read about these compa-nies in this issue of the Business Report.

No longer should we think of trucks billow-ing clouds of black smoke. Diesel emissions from new highway trucks are so clean that an 18-wheeler driving from Chicago to Baltimore emits no more air pollution than grilling ham-burgers for a family of four.

So, as you eat that hamburger, thank a truck driver. You can’t even send a bull to the butcher without a truck.


Delaware Inquiries:302-629-3553 or 800-470-3553

Maryland Inquiries:410-228-0719 or 800-470-3553

SEAFORD • VIOLADELAWARE

http://www.chambersmotorsde.com

Chambers family in business since 1915By Carol Kinsley

Chambers Motors Inc. has been doing busi-ness in Seaford since 1977, but its history dates back much further. Family is a big part of all of the Chambers’ businesses.

Vice-President and General Manager Jeff Chambers grew up working in the original family business started by his grandfather, William M. Chambers Sr., in 1915 in Viola, Del. Even today, all company vehicles bear the name of the original company, “Wm. M. Chambers & Son.” Jeff’s parents, Bill and Betty, worked together at the Viola location until Bill’s death in November 2011. Betty continues to run Chambers Truck Center Inc. and Chambers Bus Service Inc. in Viola. Jeff’s sister, Bonnie Chambers, and one of her two sons, Joey, are also involved in the Viola business.

Jeff’s wife, Liz, has worked with him for more than 30 years in Seaford. Two of their three daughters, Amanda Simpson and Rebec-

ca Chambers, work full-time with their parents. Despite the company growth and diversifica-tion, it’s been important to Jeff to maintain the same character and philosophy that his grandfather and father built their businesses on. Employees and family work together to pro-vide competitively priced, customer-oriented service.

Fleet customers, independent truckers, RV owners and individuals are all treated with the same respect and sense of urgency to get their vehicle back on the road. Customers know that Jeff is at the shop whenever it’s open – unless he’s in the wrecker. He answers his phone 24 hours a day.

When your truck needs repairs, whether a minor issue or a major problem, one phone call does it all. If you’ve broken down, a technician will come look at your vehicle on the road. They will tow it to their shop – or wherever you want – if it can’t be repaired on site.

Emergency road service includes (but isn’t limited to) dead batteries, belts, air or fuel lines, fuel delivery and electrical issues. In the

shop, you can trust Chambers’ technicians to repair air brakes, wheel alignment, wheel bear-ings, hydraulic systems, brake pads, transmis-sions, hydraulic brakes and water pumps. RVs, buses, semi-trucks, delivery trucks and other large vehicles are no problem for Chambers’ experts.

Tow services are available 24/7. Chambers has a large fleet, as well as the most experi-enced crew and competitive prices for services.

If you need help moving large, heavy equipment, call Chambers. Your largest cargo — farm equipment, construction materials or construction equipment — can be safely trans-ported to anywhere. Chambers utilizes landoll and lowboy trailers, and specializes in over-sized/permit loads.

Chambers Motors, Inc. is located at 20610 Sussex Hwy. in Seaford. Call 302-629-3553 or 800-470-3553. Chambers Truck Center Inc. and Chambers Bus Service Inc. are located at 8964 S. Dupont Hwy. in Viola. They can be reached at 302-284-9655 or 800-694-2022. Visit online at www.chambersmotorsde.com.


tRAnsPoRtAtion

Pyramid TransportProficient in handling full and partial loadsBy Carol Kinsley

For 22 years, Pyramid Transport, based in Bridgeville, Del., has been fulfilling the transportation needs of commercial customers across the continental United States. Consolida-tion warehouses are located through-out New England, Los Angeles, and Seattle.

“Pyramid started with nine employ-

ees, counting the three original own-ers, and that first year had $9 million in sales, serving a dozen customers,” said Jimmy Hitchens, one of the original founders and now sole owner. “Now we have 37 full-time employees and more than 1,200 customers. In 2012 we did $38 million in sales.”

The company has experienced strong, steady growth and will con-tinue into the future, said Michael Wooleyhand, general and accounting

manager, who has been with the com-pany for 15 years. “We don’t own the trucks; we call upon owner-operators to deliver your products. There are several in the Mid-Atlantic area we use.”

Pyramid Transport is your truck-ing solution for transporting dry, fresh or frozen goods, particularly frozen seafood and temperature-controlled products “We can monitor the loca-tion, temperature and security of


BETHANY BEACH 32904 S. Coastal Hwy. • 302-539-7511BEACH 32904 S. Coastal Hwy. • 302-539-7511BEACHLEWES 1520 Savannah Rd. • 302-645-9215LEWES 1520 Savannah Rd. • 302-645-9215LEWES

1-800-441-8118

Merry Christmas!Thanks to Our Customersfor a Successful 2014!

Wishing you the Best in 2015!

WWW.WILGUSASSOCIATES.COM Celebrating Over 69 Years of Exceptional Service

REAL ESTATE • INSURANCE• RENTALS • PROPERTY MANAGEMENTREAL ESTATE • INSURANCE• RENTALS • PROPERTY MANAGEMENTREAL ESTATE • INSURANCE• RENTALS • PROPERTY MANAGEMENTREAL ESTATE • INSURANCE• RENTALS • PROPERTY MANAGEMENTREAL ESTATE • INSURANCE• RENTALS • PROPERTY MANAGEMENTREAL ESTATE • INSURANCE• RENTALS • PROPERTY MANAGEMENTREAL ESTATE • INSURANCE• RENTALS • PROPERTY MANAGEMENTREAL ESTATE • INSURANCE• RENTALS • PROPERTY MANAGEMENTREAL ESTATE • INSURANCE• RENTALS • PROPERTY MANAGEMENTREAL ESTATE • INSURANCE• RENTALS • PROPERTY MANAGEMENTREAL ESTATE • INSURANCE• RENTALS • PROPERTY MANAGEMENTREAL ESTATE • INSURANCE• RENTALS • PROPERTY MANAGEMENTREAL ESTATE • INSURANCE• RENTALS • PROPERTY MANAGEMENTREAL ESTATE • INSURANCE• RENTALS • PROPERTY MANAGEMENTREAL ESTATE • INSURANCE• RENTALS • PROPERTY MANAGEMENTREAL ESTATE • INSURANCE• RENTALS • PROPERTY MANAGEMENTREAL ESTATE • INSURANCE• RENTALS • PROPERTY MANAGEMENTREAL ESTATE • INSURANCE• RENTALS • PROPERTY MANAGEMENTREAL ESTATE • INSURANCE• RENTALS • PROPERTY MANAGEMENTREAL ESTATE • INSURANCE• RENTALS • PROPERTY MANAGEMENTREAL ESTATE • INSURANCE• RENTALS • PROPERTY MANAGEMENTREAL ESTATE • INSURANCE• RENTALS • PROPERTY MANAGEMENTREAL ESTATE • INSURANCE• RENTALS • PROPERTY MANAGEMENTREAL ESTATE • INSURANCE• RENTALS • PROPERTY MANAGEMENTREAL ESTATE • INSURANCE• RENTALS • PROPERTY MANAGEMENTREAL ESTATE • INSURANCE• RENTALS • PROPERTY MANAGEMENTREAL ESTATE • INSURANCE• RENTALS • PROPERTY MANAGEMENTREAL ESTATE • INSURANCE• RENTALS • PROPERTY MANAGEMENTREAL ESTATE • INSURANCE• RENTALS • PROPERTY MANAGEMENTREAL ESTATE • INSURANCE• RENTALS • PROPERTY MANAGEMENTREAL ESTATE • INSURANCE• RENTALS • PROPERTY MANAGEMENTREAL ESTATE • INSURANCE• RENTALS • PROPERTY MANAGEMENTREAL ESTATE • INSURANCE• RENTALS • PROPERTY MANAGEMENTREAL ESTATE • INSURANCE• RENTALS • PROPERTY MANAGEMENTREAL ESTATE • INSURANCE• RENTALS • PROPERTY MANAGEMENTREAL ESTATE • INSURANCE• RENTALS • PROPERTY MANAGEMENTREAL ESTATE • INSURANCE• RENTALS • PROPERTY MANAGEMENTREAL ESTATE • INSURANCE• RENTALS • PROPERTY MANAGEMENTREAL ESTATE • INSURANCE• RENTALS • PROPERTY MANAGEMENTREAL ESTATE • INSURANCE• RENTALS • PROPERTY MANAGEMENTREAL ESTATE • INSURANCE• RENTALS • PROPERTY MANAGEMENTREAL ESTATE • INSURANCE• RENTALS • PROPERTY MANAGEMENTREAL ESTATE • INSURANCE• RENTALS • PROPERTY MANAGEMENTREAL ESTATE • INSURANCE• RENTALS • PROPERTY MANAGEMENTREAL ESTATE • INSURANCE• RENTALS • PROPERTY MANAGEMENTREAL ESTATE • INSURANCE• RENTALS • PROPERTY MANAGEMENTREAL ESTATE • INSURANCE• RENTALS • PROPERTY MANAGEMENTREAL ESTATE • INSURANCE• RENTALS • PROPERTY MANAGEMENTREAL ESTATE • INSURANCE• RENTALS • PROPERTY MANAGEMENTREAL ESTATE • INSURANCE• RENTALS • PROPERTY MANAGEMENTREAL ESTATE • INSURANCE• RENTALS • PROPERTY MANAGEMENTREAL ESTATE • INSURANCE• RENTALS • PROPERTY MANAGEMENTREAL ESTATE • INSURANCE• RENTALS • PROPERTY MANAGEMENTREAL ESTATE • INSURANCE• RENTALS • PROPERTY MANAGEMENTREAL ESTATE • INSURANCE• RENTALS • PROPERTY MANAGEMENTREAL ESTATE • INSURANCE• RENTALS • PROPERTY MANAGEMENTREAL ESTATE • INSURANCE• RENTALS • PROPERTY MANAGEMENTREAL ESTATE • INSURANCE• RENTALS • PROPERTY MANAGEMENTREAL ESTATE • INSURANCE• RENTALS • PROPERTY MANAGEMENTREAL ESTATE • INSURANCE• RENTALS • PROPERTY MANAGEMENTREAL ESTATE • INSURANCE• RENTALS • PROPERTY MANAGEMENTREAL ESTATE • INSURANCE• RENTALS • PROPERTY MANAGEMENTREAL ESTATE • INSURANCE• RENTALS • PROPERTY MANAGEMENTREAL ESTATE • INSURANCE• RENTALS • PROPERTY MANAGEMENTREAL ESTATE • INSURANCE• RENTALS • PROPERTY MANAGEMENTREAL ESTATE • INSURANCE• RENTALS • PROPERTY MANAGEMENTREAL ESTATE • INSURANCE• RENTALS • PROPERTY MANAGEMENTREAL ESTATE • INSURANCE• RENTALS • PROPERTY MANAGEMENTREAL ESTATE • INSURANCE• RENTALS • PROPERTY MANAGEMENTREAL ESTATE • INSURANCE• RENTALS • PROPERTY MANAGEMENTREAL ESTATE • INSURANCE• RENTALS • PROPERTY MANAGEMENTREAL ESTATE • INSURANCE• RENTALS • PROPERTY MANAGEMENTREAL ESTATE • INSURANCE• RENTALS • PROPERTY MANAGEMENTREAL ESTATE • INSURANCE• RENTALS • PROPERTY MANAGEMENT

WeddingsYou’re Invited to Advertise in

Morning Star Publications’

Published January 29, 2015Contact your sales rep or call Contact your sales rep or call

302.629.9788 or email sales@ mspublications.com

your product from being picked up at your door to being handed over to your customers, ensuring the prompt and safe delivery of your product,” Wooleyhand said.

Pyramid specializes in LTL (Less Than Full Truckloads) but is also proficient in handling FTL (full truck-load) needs.

“Our goal is to secure our cus-tomer’s satisfaction, and we will do whatever it takes to accomplish that goal,” Wooleyhand continued. “Your satisfaction is our No. 1 priority.”

Hitchens operates the company with the same standards and values he uses in his own life. “The employees and I focus on maintaining a reputa-

tion for honesty, competence, and devotion,” he said. “We have a con-tinued commitment to teamwork, and our customers always benefit from that. You know when you contact Pyramid that you are not connecting with one person, but an entire team of people who are eager to go above and beyond. I respect my employees and appreciate everything they are willing to do for this company.”

Pyramid’s dispatch center is the heart of the operation, and efficiency is standard operating procedure. Dis-patchers have superior industry knowl-edge and intuition and can be relied on to keep drivers safe and customers happy. “This is why we have worked

successfully with some of the largest companies in the industry, including Walmart, Sysco, Costco, Target and Safeway,” Wooleyhand said.

Pyramid Transport also is working directly with companies that specialize in preventing cargo theft to assure its carriers a sense of security and give its customers peace of mind. Customers are able to log in to Pyramid’s system online and track orders, obtain proof of deliveries, find freight invoices and other reporting features.

For general inquiries, send an email to [email protected] or call (800) 754-7775. Company head-quarters are located at 18119 Sussex Highway, Unit 2, Bridgeville, Del.


PERsonnEL FiLEKunde joins SCAOR

The Sussex County Association of Realtors (SCAOR) welcomes Georgetown resident Ben Kunde who will handle the organization’s infor-mation technology efforts.

A 2000 Sussex Technical High School graduate, Kunde comes to SCAOR from the Coastal Association of Realtors in Berlin where he worked in a similar capacity.

He is also a small business owner special-izing in information technology and network administration.

Kunde specialized in electronics at Sussex Tech and studied microcomput-ers and networking at the Jack F. Owens Campus of Delaware Technical & Community College.

Coleman joins Allen HarimAllen Harim, a leading producer and pro-

cessor of chicken on Delmarva, has hired poultry industry vet-eran, Jack Coleman, as senior director of mar-keting and sales.

Coleman joins Allen Harim with an accomplished track record as a sales and marketing leader with-in the poultry industry.

For the last six months, Coleman worked with Allen Harim as a contracted busi-ness coach, working with the executive team to assist in the development of Allen Harim’s short and long term strategic plan. Before becoming a certified business coach, Coleman served in senior management sales and marketing roles in the poultry and food manufacturing industry for 35 years.

Coleman holds a bachelor’s degree in animal science from West Virginia University and is a longstanding member of the National Chicken Council.

He plans to relocate to the Delmarva area with his wife.

Nicholson joins Allen HarimAllen Harim, a producer and processor

of chicken on Delmarva, has hired human

resources veteran, Sylvia Nicholson, as director of human resources and corporate communications.

Nicholson most recently served as senior manager of human resources for Aramark at the University of Delaware, and previously led human resources teams at Safran Labinal, Masco Contractor Services, Home Depot and Maximus.

At Allen Harim, Nicholson will oversee human resources strategy development, as well as employment services, compensation and benefits, employee relations, and profes-sional training and development.

Nicholson is pursuing a master’s degree in business administration from Wilmington University and holds a bachelor’s degree in human resources management. She is certi-fied with Villanova University in profes-sional human resources management and is a member of SHRM.

Nicholson resides in Delmar, Md. with her family.

Lucks appointed to advisory boardBill Lucks, managing broker of the SVN-

Miller Lewes office, has been invited to serve on the National Association of Realtors (NAR) 2015 com-mercial legislation and regulatory advisory board.

“At this point in the commercial real estate business we must carefully examine the rules and regulations to ensure we have the tools necessary to move forward,” said Lucks.

The board is comprised of members with a certain set of leadership qualities, includ-ing dedication to the real estate industry, a forward-looking vision for the NAR asso-ciation, and a range of professional experi-ences.

Atkins hired as Channel seedsmanCory Atkins has been hired as a Channel

seedsman for western Sussex and Wicomico counties.

Atkins will work proactively with local farmers to deliver expert advice, custom-ized service and elite seed products to help improve productivity and profitability. A graduate of Delaware Tech, Atkins has six years of experience in the field.

One of Atkins’ primary responsibilities will be implementing the Channel Field Check Up Series with local farmers. This series allows Channel Seedsmen to work with farmers throughout the season to observe and monitor crop development.

Champney named chief of planningJoanna Champney has been named chief

of planning and research for the Delaware Department of Correction.

Champney was most recently the execu-tive director at the Delaware Center for Justice, a non-profit organization that engag-es in advocacy, education, and research, and provides direct services with the goal of building a criminal justice system that achieves a high quality of justice for all who are affected by Delaware’s criminal justice system.

Takacs, Cleeson join eXPJT Takacs and Kate

Cleeson have joined eXP of Delaware, an agent-owned cloud based realty.

Takacs, a Dover native, is the 2011 Realtor of the Year for the Kent County Association of Realtors. He is highly experi-enced and serves sellers and buyers throughout the state.

Gleeson, a native of Bucks County, Pa., graduated from the University of Delaware and was commissioned in the U.S. Army as a communications officer at Ft. Bragg, N.C. She later became a medi-cal device sales rep for Johnson & Johnson. She then pursued a career in real estate.

She resides in Harrington with her hus-band Dan.

Kunde

nicholson

takacsColeman

lucks

gleeson


Mon.-Sat. 9 am - 9 pm • Sunday 10 am - 6 pm

Middletown Crossing 302-376-1616Rehoboth, DE 302-226-2300Milford, DE 302-424-8373Smyrna, DE 302-653-1515

Seaford, DE 302-628-1001Seaford Commons Shopping Center

Or Any of Our 27 Locations!www.concordpetfoods.com

302-856-1544 302-856-1577 Fax827 East Market St., P.O. Box 1, Georgetown, DE 19947

[email protected]

Dec. 3 1st Wednesday Chamber Economic Development Council Meeting 12:00 Noon-1:00 PM Georgetown Wesleyan Church-Georgetown. Special Guest: Church-Georgetown. Special Guest: Scott Kammererof the Matt Haley Companies. Lunch is served. All are welcome! Call 856-1544 for more information

Dec. 3 1st Wednesday Chamber Board of Directors’ Meeting 4:00 PM; NEW CHAMBER OFFICE- 827 East Market St. in Georgetown. Call 856-1544 for more information.

Dec. 4 A ‘Simply Christmas’ Christmas “Balloon” Parade- 7:00 PM The Town of Georgetown Join in the holiday fun at Georgetown’s traditional Christmas Parade! To participate, visit www.georgetowncoc.com and send in your application! Or call www.georgetowncoc.com and send in your application! Or call 856-1544.

Dec. 8 Caroling on The Circle 6:30 PM-8:30PM Georgetown-Warm up your vocals and bringcanned goods and “Pack the POD” for the 31st annual Caroling on The Circle.

Dec. 10 2nd Wednesday Chamber Breakfast Meeting 7:45 AM-8:45 AM- NOTE NEW TIME & LOCATION: DEL TECH-Student Services Center, $9 per person. RSVP by Tues. Dec. 9th by calling 302-856-1544. Guest Presenter: TBA. Stay afterwards for Del Tech’s 1 Million Cups presentation from 9:00 am-10:00am.

Dec. 11 HOLIDAY HOEDOWN PARTY, INSTALLATION OF OFFICERS, & BUSINESS OF THEYEAR AWARDS; 5PM-8PM; New Chamber Office-827 East Market St., Georgetown. Throw on your cowboy boots & hats and mosey on over for a Holiday Hoedown! Mecowboy boots & hats and mosey on over for a Holiday Hoedown! Member & a Guest Invited.RSVP to 856-1544 by Nov. 30th.RSVP to 856-1544 by Nov. 30th.

Dec. 17 & 24 NO CHAMBER MIXER or LUNCHEON- Happy Holidays!Happy Holidays!

Bridal expo, ‘Special Moment,’ February 22Kent County Tourism will hold its special

event and bridal expo, “The Special Moment,” on Sunday, Feb. 22, 2015, at the Modern Maturity Center in Dover.

Lighting, tents, cake designers, bridal shops, formal and casual wear, photographers, videographers, caterers, transportation provid-ers, venues, decorators, wineries and more will be needed to help the planner and/or bride with their needs. Participating bridal, prom and apparel shops will be featured in the event’s fashion show.

Delaware State News, the official newspa-per sponsor for the event, will be publishing an Expo guide. Sponsorships are available and include an advance honeymoon scavenger hunt where brides will search for clues before attending and receive additional entries into the honeymoon giveaway

Tickets can be purchased online now for

$10 per person at www.thespecialmoment.com. Tickets Feb. 15 through the day of the event will be $15 per person. An advance $60 value VIP bridal ticket package will be avail-able for $40.

Exhibitors interested in participating in the Expo, including those who want to be a part of

the honeymoon hunt, should contact Charles Gray at 302-734-8309 or email [email protected].

Prospective attendees are encouraged to join the conversation on Facebook at facebook.com/thespecialmoment; on Twitter @thespe-cialmoment; or on Pinterest.

Sussex County Federal Credit Union certification

Sussex County Federal Credit Union announces its certification by the U.S. Treasury’s Community Development Financial Institutions (CDFI) Fund. To receive this certification, financing organiza-tions must have a primary mission of pro-moting community development and provide development services in conjunction with its financing activities.

CDFI certification allows Sussex County Federal Credit Union to better serve the low and moderate-income consumers and pro-mote financial inclusion in Sussex County; it is the only credit union in Delaware to obtain this distinguished certification.

“We’ve always had a commitment to supporting outreach in the communities where we live and work, but CDFI certifica-tion allows us to do that on an even deeper level. This certification could allow for the expansion of programs such as credit coun-seling, financial literacy, and anti-predatory lending programs. It opens up a host of funding initiatives that can help diversify and strengthen our local economy,” Sussex County FCU, CEO, Pamela Fleuette, explained.


Kent-Sussex Industries, Inc. (KSI) hosted a meeting of the Delaware Clean Cities coali-tion recently to update the group on KSI’s fuel and energy conservation efforts. Held at KSI’s Skill Development Center in Milford, the coalition also gave updates on its efforts statewide to foster greater use of clean fuel and energy alternatives in governmental, educa-tional and corporate sectors.

Clean Cities is a program under the U.S. Department of Energy that embodies a national network of 100 coalitions working to reduce petroleum use in communities throughout the country. Coalitions coordinate efforts of more than 18,000 stakeholders like KSI nationwide, utilizing available funding opportunities, resources and information to facilitate adoption of new transportation technologies for cleaner, healthier communities. Delaware’s Clean Cities coalition includes members of Delaware Sustainable Energy Utility (SEC), DNREC, Sharp Energy, Chesapeake Utilities, State of Delaware Fleet Services and AutoPort, Inc.

The group is seeking opportunities to help state, school district and corporate fleets make better use of electric, natural gas and propane as alternative fuels. Also targeting poultry industry, public transportation and contractor fleet managers, the coalition seeks to increase

opportunities for these entities to implement cleaner fuel options and save money in the process.

KSI is part of a pilot program to explore the benefits of propane use as a fleet vehicle fuel source. With the help of Sharp Energy and Alliance Autogas, KSI converted a series of new vehicles in 2013 to operate on both gasoline and propane to take advantage of favorable market fluctuations of prices for both fuels. “We saw propane as an alternative fuel that was working. We’ve already converted six of our fleet vehicles and have plans to convert five more,” says KSI CEO, B. Craig Crouch.

One of the challenges the Clean Cities coalition faces is propagating propane fueling stations in numbers that will make use of the fuel more attainable for large fleets. A concern voiced by coalition members was that employ-ees often will not go out of their way to refuel, and that convenience was extremely important. KSI had a propane fuel station installed direct-ly on its property, making it easier for drivers to refuel and keep the savings at maximum.

“With KSI, our objective was getting our drivers to fuel up at KSI,” said Crouch. “If the propane tank isn’t full, the vehicle ends up using gasoline. It was key to us to have that infrastructure.”

With the alternate fuel capability in place, KSI saved approximately $12,000 in fuel costs during the first 14 months operating the initial six converted vehicles. “It’s true that propane is an environmentally kind fuel. But we travel 1.1 million miles annually with KSI fleet vehicles. So every dollar we can save on those costs is money that goes back into our programs,” Crouch explained.

Sharp Energy partnered with the national Alliance AutoGas to help fund KSI’s conver-sion kits, which enabled the Delaware pilot program to succeed.

KSI also participated in an energy audit of its 72,000 square-foot Milford center through a partnership program between the University of Delaware’s Industrial Assessment Center and Delaware Sustainable Energy Utility (SEU).

The state-run initiative has been offer-ing energy conservation and savings advice to industrial installations since 2007, and expanded the service to help nonprofits gain education on measures to control energy use and costs.

During a day-long visit in October of 2013, professional auditors and University of Delaware students identified initiatives that could save the organization up to $15,000 a year in energy costs.

The Delaware Clean Cities coalition at KSI’s Skill Development Center: Pictured, from left, standing: Tony DePrima, Delaware Sustainable Energy Utility; Paul Scalice, Sharp Energy; Valerie Gray, DNREC-DAQ; Dave Detrick, Chesapeake Utilities; Beth Neeman, State of Delaware Fleet Services; Eric Mays, Sharp Energy; Richard A. Johnson, AutoPort, Inc.; Shane Breakie, Chesapeake Utilities and Mike Petito, Sharp Energy. Seated: Richard Cordrey, State of Delaware Fleet Services; Rachel Yocum, DNREC-DAQ; Devin Gladden, DNREC-DEC; Morgan Ellis, coordinator of Delaware Clean Cities; Catherine S. Hutchison, Sharp Energy and Chris Cafarella, Sharp Energy.

KSI hosts Delaware Clean Cities coalition


For someone who has had astroke, reaching for a glass

means more than beingable to get a drink ofwater. That kind ofprecision hand and

arm control meansfreedom.

The Saebo Stroke Program can make atremendous difference for strokesurvivors – and only Peninsula HomeCare provides it on the Lower Shore.

With this in-home therapy, patients can beginusing their hand or arm to perform functionalactivities, both in therapy and in daily life.

If you or someone you know is recoveringfrom a stroke, learn more about incorporatingSaebo technology in your recovery withcertified Peninsula Home Care therapists.Call today!

Sussex County 302-629-4914 Worcester County 410-208-4828 Wicomico & Somerset Counties 410-543-7550

www.peninsulahomecare.com

LEARNMORE ON

!

High school seniors are expected to hear the messages repeatedly during the next few months: A college degree is a secure path-way to success, and everyone can find ways to finance a college education.

Among the educators and advocates who will relay these points are representatives from $tand By Me, a financial empowerment program that is a joint project of the State of Delaware and United Way of Delaware.

$tand By Me has partnered with the Delaware Office of Higher Education to ensure that all high school seniors have a funding strategy to pay for college. Through its new College Funding Project, the organi-zation is working with principals and guid-ance counselors in Delaware high schools to develop college funding information and resources for students and their families.

“We want to remove all obstacles that keep students and families from pursuing a college education. In this day and age, a college education is a game changer for young people, particularly for those from lower-income families,” said Mary Dupont, Director of Financial Empowerment for the state of Delaware.

With the aid of trained professionals, the College Funding Project will:

• Hold events about the financial aid pro-cess, from finding and accessing financial aid to filling out the Free Application for Federal Student Aid – or FAFSA.

• Help students apply for scholarships (including how to write winning essays.)

• Pair students with mentors who can help them with deadlines and assignments related to college enrollment.

• Offer one-on-one financial planning with parents to develop a strategy for financ-ing a college education.

“$tand By Me aims to strengthen the abil-ity of Delaware schools to support students and families through the entire college plan-ning process,” said Michele Taylor, president and CEO of United Way of Delaware.

A recent study conducted by the Harvard Strategic Data Project found that 18 percent of college-ready students in Delaware did not apply to any college or university. Delaware wants to get that number to zero through its Delaware Goes to College initiative. And $tand by Me provides the guidance to stu-dents to show them how they can pay for it.

One reason why more students don’t apply for college is because the family income is not sufficient to pay the expenses. $tand By Me knows that money is available

for college – through scholarships, work-study programs (part-time campus jobs), low-interest student loans, and other sources. The College Funding Project is a free service to help students access these resources.

Some students think their grades or SAT scores aren’t good enough to qualify for financial aid. Not true, according to Dupont.

“But students whose scores are lower still qualify for financial aid in some form and amount. Even students coming from families that are not low-income likely qualify for financial aid,” she noted.

Schools or families interested in working with $tand by Me may visit collegefunding-project.org.

College Funding Project: ‘You can pay for college’


DPI offers college scholarshipsDelmarva Poultry Industry, Inc.

(DPI) announces the opening of its 2015 Delmarva Poultry Industry, Inc. College Scholarship Program. Applications are being accepted for undergraduate and graduate scholar-ships that are available to residents of the Delmarva Peninsula in the amount of $1,500 or more.

Although an applicant is not required to have a family member or a family business that is a member of DPI, membership in DPI could be a deciding factor when applicants are otherwise evenly matched. Previous recipients, if still eligible, may reapply. Applications must be received by April 1, 2015. Application forms and schol-arship information are available from DPI by calling 800-878-2449 (856-9037 in Sussex County), or online at www.dpichicken.org.

WU to build new campus Wilmington University has

announced the purchase of 41 acres of land bordered by Concord Pike, Beaver Valley Road and Thompson Bridge Road. With an enrollment approach-ing 20,000 students, the University purchased the acreage from Woodlawn Trustees, Inc. to meet the needs of its growth by building its fourteenth loca-tion in the Brandywine Valley. The new location will include a 50,000 square foot main classroom building. This expansion is expected to set the course for Wilmington University for the next 10 years.

EDuCAtion

The American Society for Healthcare Engineering (ASHE) has recognized Beebe’s facilities department with the ASHE Excellence in Healthcare Facility Management Award because of its team approach to patient care.

Over the past year, the environment of care committee at Beebe Healthcare, which includes representatives from the facilities department, patient experience and environmental services, developed a comprehensive spreadsheet tool contain-ing questions to determine needs and

issues to be addressed. The spreadsheet was given to visitors who took tours of the hospital.

The spreadsheet was crucial to many improvements including the installation of a new door from the handicapped parking area at the medical center in Lewes and a new calling system where patients or family members can report concerns and then be connected to the appropriate department.

The award, sponsored by Trane, is one of ASHE’s highest honors.

Beebe Healthcare is the sole winner of the 2014 Excellence in Health Care Facility Management. This national award was presented recently in Arizona by the American Society for Healthcare Engineering. Shown from left: Jerry Owens, CHFM, CHSP, corporate safety officer at Beebe Healthcare; Sandy McCurdy, CHFM, manager of facilities at Beebe Healthcare; and Jim Keyzer, CHFM, CHSP, director of facilities at Beebe Healthcare.

Engineers recognize Beebe

riBBon Cutting - Baird Mandalas Brockstedt, LLC announces the opening of its new Dover location at Six South State Street, also known as the Ridgely House, which is recognized on the National Register of Historic Places. A ribbon cutting cer-emony was held recently with the Central Delaware Chamber of Commerce. Over the past several years, the firm has expanded, becoming the premier law firm for Kent and Sussex counties with offices in Dover, Lewes and Georgetown. For more informa-tion, visit the Baird Mandalas Brockstedt, LLC website at www.bmbde.com or find them on Facebook. Pictured from left: Kristen Ridgeway, paralegal; Heidi Gilmore, partner; Arlene Benton, partner; Chase Brockstedt, partner; Kevin Baird, partner; Glen Mandalas, partner; Stephen Smith, attorney and Sean Lynn, attorney.


By Tony E. Windsor

This year marks 40 years that Jim Hartstein has called Laurel home. In those years he and his family have not only resided in the community, but have maintained a career in the insurance industry. Hartstein is now being hon-ored for his longtime contributions to the Laurel business community as this year’s recipient of the Laurel Chamber of Commerce’s “Businessperson of the Year.”

Saying he is “honored and happy” to be this year’s recipient of “Business-person of the Year,” Hartstein says it is exciting that this is happening during the 40th anniversary of being a part of the Laurel community. “I came to Laurel in 1975; this is home to our family,” he said. “Laurel is a great place to raise children and I am proud to be a part of the growth of the business community.”

Hartstein began his career as an insurance agent with The Insurance Market in February, 1975 when he joined the business with his father, James F. Hartstein, at the Laurel loca-tion. His father retired in 1986 and Hartstein and his brother, Steven, took over ownership of the business that at the time had one location and seven employees.

Today, Jim Hartstein is President of The Insurance Market, which now has five locations (Laurel, Millsboro, Milford, Rehoboth Beach and Salis-bury) and approximately 35 employees. During his insurance career Hartstein has been a member of the Independent Insurance Agents of Delaware. He has also served as past officer and board member of that organization.

He is also a founding member of the Laurel Redevelopment Corporation (LRC), a grassroots non-profit that start-ed in 1992 with 11 contributors who had a mission to rehabilitate and revitalize the blighted areas of downtown Laurel. The deteriorating buildings in the down-town center were demolished by the LRC and much of the site now stands as home to Market Square Park.

Since its inception, the LRC has part-nered with private owners and develop-ers to build the six-business Laureltown commercial complex, the restaurant that is now home to Abbott’s Grille, the Pierce Ellis Medical Complex and the Villas on Broad Creek. The LRC has also been extensively involved in efforts

to clean and preserve the Broad Creek and its shoreline.

According to the LRC it is estimated that the organization and its associated projects and partnerships have provided more than $12 million in direct eco-nomic stimulus and benefits to the local economy since 1992.

Hartstein has served on various boards at Nanticoke Memorial Hospital over the past 17 years beginning with the Community Board in 1990, and end-ing with the Board of Directors in 2007. He has also served on the LaRed Com-munity Health Center board from 2004 until April 2014 and the Our Lady of Lourdes Church Council.

Active in the Laurel Little League,

Hartstein is a former baseball coach and also served on the board of the Laurel Little League. In addition, he is a former Laurel Middle School baseball coach. Hartstein is a member and past President of the Laurel Chamber of Commerce.

He and wife of 32 years, the for-mer Lois Webster, are parents of three children and have four grandchildren. Daughter Ashlee Parker is married to Matt Parker; they have two children, Brett and Will. Son James W. is mar-ried and he and wife Brandy have a son, James. Son Andrew (Andy) and wife Kati also have a son, Hudson.

Sons James and Andrew work with their father at the Insurance Market as does son-in-law Matt Parker.

Hartstein ‘Business Person of the Year’ in Laurel

Jim Hartstein


CanCer Center reCeives donation - The 15th Annual Jean and Joan Tournament, which was held at Kings Creek Country Club on Sept. 29, set a record by raising $35,000 this year. At the awards banquet, Nurse Navigator, Kathy Cook from Beebe Healthcare’s Tunnell Cancer Center received the Service Award. Since its founding in 1999, the tourna-ment has enabled the Jean & Joan Cancer Fund to donate $380,000 to the Tunnell Cancer Center. Shown, from left are Tom Protack, director of development, Beebe Medical Foundation; Vicki Tull, co-chair of the Jean and Joan Golf Outing; Kathy Cook, nurse navigator; Jeffery M. Fried, president and CEO, Beebe Healthcare; Judy Aliquo, president and CEO, Beebe Medical Foundation; and James Martin, founder and co-chair of the Jean and Joan Cancer Fund.

GRAND REOPENING - The Greater Millsboro Chamber of Commerce celebrated with County Bank of Long Neck on their grand reopening after a major remodeling project.

riBBon Cutting - The Greater Millsboro Chamber of Commerce along with Josh and Jessica Wiggins and staff of Blue Water Grill cel-ebrated a grand reopening with a ribbon cutting recently. Blue Water Grill is located at 226 Main St., Millsboro.

feed tHe CHildren - On Wednesday, Oct. 29, First State Community Action Agency partnered with Feed The Children and Playtex Energizer to provide 800 boxes of food, Avon products, toiletries and other necessities to families in need. This is the second year First State has partnered with Feed the Children and Energizer to bring relief and support to Delaware families. The distribution event took place at Playtex in Dover. More than 50 volunteers from partnering organizations, includ-ing officers from the Delaware State Police and Dover Mayor Robin Christiansen, helped load boxes. For more about Feed the Children, visit www.feedthechildren.org. Pictured, from left: Marti Wilson, Suncare Planner Playtex; Robin Christiansen, mayor, City of Dover; Wendy Henderson, account executive, Feed the Children; Bernice Edwards, executive director, First State; Bill Bunn, Playtex plant manager and Arlen Lewis, senior training manager, Playtex.

riBBon Cutting - A joint ribbon cutting was held by the Greater Millsboro and Greater Georgetown Chambers of Commerce for Southern Delaware Foot and Ankle. Dr. Bradley T. Lemon and Dr. Lisa R. Hobbs practice in Seaford and recently opened an office at 28253 DuPont Blvd., Millsboro.

Auto Exchange to give car to family in needDo you know a deserving family or individual in need of a

vehicle?Since 1995, the Delaware Auto Exchange has been giving back to

the community, from monthly customer appreciation nights featuring the owner cooking his famous BBQ to “Small Business Nights.” This Christmas, the Delaware Auto Exchange will give away a vehicle for a family or individual in need on Jan. 3, 2015.

This vehicle will fit the specific needs of the family or individual. In addition to the vehicle, the giveaway includes up to a year’s worth of insurance, gas and warranty.

To make nominations, visit www.dechristmascar.com. All nomi-nations must be made by noon (EST) on Dec. 19.


Pres identBryant L. Richardson

treasurerCarol Wright Richardson

Publ isherMike McClure

COMPOsit iOnElaine Schneider

Tina ReaserKaren Cherrix

VP OF MarKet inGChris Redman

salesRick Cullen

Greg English

COntaCtMorning Star Publications

302-629-9788951 Norman Eskridge Hwy.

Seaford, DE 19973

[email protected]

[email protected]

Focusing on the ambition and innovation that make

Delaware businesses unique

please recyclethis magazine

Vol. 18 no. 3

142 East Market Street, PO Box 751Georgetown, DE 19947-0751

P 302-855-1260 | F 302-855-1270 | www.scdelaw.com

Attorneys at LawJohn A. Sergovic, Jr.

Shannon Carmean BurtonDavid J. Weidman

Leslie Case DiPietroSeth L. Thompson

Elizabeth L. Souceck

Real Estate / Civil Litagation / Family Law / Wills & Estates / Probate / GuardianshipsConstruction Litigation / Land Use Regulation / Zoning / Business Law & Formation

Commercial & Residential / Landlord/Tenant

Mon.-Sat. 9 am - 9 pm • Sunday 10 am - 6 pm

Middletown Crossing 302-376-1616Rehoboth, DE 302-226-2300Milford, DE 302-424-8373Smyrna, DE 302-653-1515

Seaford, DE 302-628-1001Seaford Commons Shopping Center

Or Any of Our 27 Locations!www.concordpetfoods.com


BusinEss DiRECtoRYACCOUNTINGHorty & Horty, P.a.Doug Phillips, CPA, [email protected] N. DuPont Hwy.Dover, DE 19901

ADVERTISINGmorning star Business reportBryant Richardson302-629-9788302-629-9243 [email protected] Norman Eskridge Hwy.P.O. Box 1000Seaford, DE 19973

BUSINESS ORGANIZATIONBetter Business Bureau of delawareChristine Sauers302-221-5255302-221-5265 [email protected] Reads WayNew Castle, DE 19720

CHAMBER OF COMMERCEBethany-fenwick areaChamber of CommerceKristie Maravalli302-539-2100302-539-9434 [email protected] Coastal HighwayFenwick Island, DE 19944

Central delaware Chamber of CommerceJudy Diogo302-734-7513302-678-0189 [email protected] N. DuPont Hwy. Dover, DE 19901

georgetown Chamberof CommerceKaren Duffield302-856-1544302-856-1577 [email protected] E. Market St., PO Box 1Georgetown, DE 19947lewes Chamber of CommerceBetsy Reamer302-645-8073toll free 877-465-3937302-645-8412 [email protected] Kings Hwy., P.O. Box 1Lewes, DE 19958

greater millsboro Chamber of CommerceAmy Simmons302-934-6777302-934-6065 [email protected]. Box 187Millsboro, DE 19966

milton Chamber of CommerceLisa Sumstine302-684-1101www.historicmilton.comchamber@historicmilton.com707 Chestnut St., P.O. Box 61Milton, DE 19968

rehoboth Beach - dewey Beach Chamber of Commerce & visitor CenterCarol Everhart302-227-6446302-227-2233 ext. 13302-227-8351 [email protected] Rehoboth Ave. Rehoboth Beach, DE 19971

greater seaford Chamber of CommerceLynn Brocato302-629-9690302-629-0281 [email protected] A High St.Seaford, DE 19973

CREDIT CARD PROCESSINGfirst merchant servicesRonald W. Burke302-875-5645302-875-0935 [email protected] Johnson RoadLaurel, DE 19956EDUCATIONdelaware technical Community College Corporate and Community ProgramsChristopher M. Moody, Director(302) 259-6330302-259-6759 faxwww.dtcc.edu/owens/[email protected] Technology Center21179 College DriveGeorgetown, DE 19947

university of delawareProfessional & Continuing studiesTara Kee866-820-0238302-831-3292 faxwww.pcs.udel.edu [email protected]

ENVIRONMENTAL CONSULTINGenvirotech environmental Consulting, inc.Todd Fritchman302-684-5201302-684-5204 [email protected]

26412 Broadkill RoadMilton, DE 19968

FINANCIALBank of delmarvaScott Rukowicz302-875-5901302-875-1766 [email protected] East Market St.Laurel, DE 19956

County Bank7 Sussex County Locations302-226-9800302-226-3182 faxwww.CountyBankDel.com19927 Shuttle Rd. (Main Office)Rehoboth Beach, DE 19971

del one federal Credit union9 Statewide LocationsAmy Resh302-672-1492302-739-1790 [email protected] Beiser Blvd.Dover, DE 19904

delaware state Police federal Credit unionStephen Cimo302-856-3501 ext. 120302-856-2539 [email protected]. Box 800Georgetown, DE 19947

sussex County federal Credit unionDebbie Jewell302-629-0100302-629-0966 [email protected] Bridgeville Hwy.Seaford, DE 19973


FUNERAL SERVICES

watson yates funeral HomeGary Yates302-629-8561302-629-7961 faxFront & King St.Seaford, DE 19973

GRAPHIC/WEBSITE DESIGN

dean design marketing groupStephanie Whitcomb [email protected] [email protected]

HEALTH

Bayhealth Kent generalmilford memorialPam Marecki302-744-7013302-735-3227 [email protected] 640 S. State St.Dover, DE 19901

Beebe HealthcareKelly Griffin302-645-3220302-644-9032 [email protected] Savannah Rd.Lewes, DE 19958

HEALTH

nanticoke Health servicesSharon Harrington302-629-6611302-629-3211 [email protected] Middleford Rd.Seaford, DE 19973

INSURANCE

farnell & gast insuranceJoe Gast, CPCU302-629-4514302-536-6257 [email protected]@[email protected] W. Stein HighwaySeaford, DE 19973

IFS BenefitsPatrick FitzgeraldRyan DunnBob Sonchen302-645-2356302-645-5723 faxwww.ifs-benefits.com17527 Nassau Commons BlvdSuite 208Lewes DE 19958

lyons CompaniesDavid F. Lyons, Sr.David F. Lyons, Jr.Lew Harrington302-227-7100www.lyonsinsurance.cominfo@lyonsinsurance.com19643 Blue Bird Lane, Unit 8Rehoboth Beach, DE 19971

INTERNET SERVICE

& WEB PAGE DESIGN

delmarva digitalTim Smith302-875-7700302-875-8288 [email protected] LaureltowneLaurel, DE 19956

INVESTIGATIVE &

COLLECTION SERVICES

mohr investigative services, inc.James W. Mohrmann866-370-1004www.mohrinvestigations.comjmohrmann@mohrinvestiga-tions.com9 East Loockerman Street,Suite 201Dover, DE 19901

INVESTMENTS

edward JonesJohn Rittenhouse, AAMS302-629-6094877-613-3009 faxwww.edwardjones.com559 North Hall StreetSeaford, DE 19973

JEWELERS

Holland Jewelers 302-947-120020750 John J. Williams Hwy.Peddlers VillageLewes, DE [email protected]

LEGAL

sergovic, Carmean & weidman, P.aattorneys at lawJohn A. Sergovic, Jr.Shannon D. CarmeanLeslie Case DiPietro302-855-1260302-855-1270 faxwww.scdelaw.com142 E. Market St.PO Box 751Georgetown, DE 19947

Law Offices of Karen y. vicks, [email protected] W. Loockerman St.Suite 102Dover, DE 19904

PORTRAITS

Portraits in the sandDave Koster302-226-9226302-226-8424 faxwww.portraitsinthesand.combusinessreport@portraitsinthe-sand.com110 White Oak Rd.Rehoboth Beach, DE 19971

REAL ESTATE

Callaway, farnell and moore, inc. [email protected] W. Stein Hwy.Seaford, DE 19973Coldwell Banker resort realtySkip Faust302-227-5000 office302-745-8764 cell302-227-3804 [email protected] Coastal Hwy.Rehoboth Beach, DE 19971

long & foster resort rentals302-227-3821800-272-2828302-227-4880 faxwww.lfvacations.com37156 Rehoboth Ave.Rehoboth Beach, DE 19971

msr 1214w

Documents

fulsightmaking business

innovative health campus

horty horty clients

delmar chamber of commerce

patient needs

trinity logistics building

dover branch

affiliate bank