mtn service delivery platform - pattern matched … intro (3... · •hello doctor----- •magic...
TRANSCRIPT
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MTN Service Delivery Platform
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Introduction to MTN SDP •Introduction ----------------------------------------------------------------
•MTN SDP Solution--------------------------------------------------------------------
SDP Capabilities •SDP Partner Management--------------------------------------------------------- •SDP API Capabilities----------------------------------------------------------------- •SDP Service Management---------------------------------------------------------- •Revenue Settlement Module------------------------------------------------------ •SDP Reporting-------------------------------------------------------------------------
Service Scenarios •Hello doctor--------------------------------------------------------------------------- •Magic Voice---------------------------------------------------------------------------
Development Ecosystem
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Overview of SDP
Slow Service TTM
Fragmented platforms & solutions
Complex Integration
Many Roles in the value chain
LOW revenue after margin
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What Solution : SDP
Network Enablers
WEB
Network Enablers
WAP USSD
3rd Party Services
E2E VAS operation IT support
Multiple Access Modes
Partner/Service Onboard
Subscription & Charging
Settlement & Analysis
Billing & OSS
End user
Product presentation & subscription
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Introduction to SDP •Introduction ----------------------------------------------------
•MTN SDP Solution---------------------------------------------
SDP Capabilities •SDP Partner Management----------------------------------- •SDP API Capabilities------------------------------------------- •SDP Service Management------------------------------------ •Revenue Settlement Module-------------------------------- •SDP Reporting---------------------------------------------------
Service Scenarios •Hello doctor----------------------------------------------------- •Magic Voice-----------------------------------------------------
Development Ecosystem
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MTN Group SDP Topology
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MTN SA SDP Interfaces
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Introduction to SDP •Introduction ---------------------------------------------------- •MTN SDP Solution---------------------------------------------
SDP Capabilities •SDP Partner Management-----------------------
•SDP API Capabilities------------------------------------------- •SDP Service Management------------------------------------ •Revenue Settlement Module-------------------------------- •SDP Reporting---------------------------------------------------
Service Scenarios •Hello doctor----------------------------------------------------- •Magic Voice-----------------------------------------------------
Development Ecosystem
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Partner Types
Partner Registration
Revenue Share Configuration
Authentication and Authorization
Sub-Account Management
Service Management Access Report Access
API Capabilities Access
Partner Management Features
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Partner Types
API Partners
Service Partners
Prepaid API Bundles
Postpaid API Bundles
Per Transaction Cost
Subscription and Charging Management on SDP
Subscription, Charging and Deployment on SDP
Provide Content towards Template Services
Partners
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Partner
Operator
Apply
Approve
Applying Publish or manage service
Audit
Normal
Apply
Approve Suspend
Suspend
Approve Deregister
Apply
Deregistered Lifecycle
Partner on board process
Partner will furnish all the required information and contract for approval
Workflow based Partner Lifecycle
Partner Management
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Introduction to SDP •Introduction ---------------------------------------------------- •MTN SDP Solution---------------------------------------------
SDP Capabilities •SDP Partner Management-----------------------------------
•SDP API Capabilities----------------------------------
•SDP Service Management------------------------------------ •Revenue Settlement Module-------------------------------- •SDP Reporting---------------------------------------------------
Service Scenarios •Hello doctor----------------------------------------------------- •Magic Voice-----------------------------------------------------
Development Ecosystem
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SDP API Capabilities 18 capabilities
i. 11 active in MTN SA ii. 12th being deployed iii. 6 more active in other
OPCOs
S# API Capability Enabler System OpCo 1 SMS MTN NW SA 2 USSD MTN NW SA 3 MMS MTN NW SA 4 Payment MTN NW SA 5 WAP Push MTN NW SA 6 Terminal Location MTN NW SA 7 Device Management MTN NW SA 8 Subscription / Un-Subscription SDP SA 9 DataSync SDP SA 10 Assign Present SDP SA 11 Service On-Demand SDP SA 12 Account Management* MTN NW SA 13 Mobile Money MTN NW Others 14 Terminal Status MTN NW Others 15 Call Notification MTN NW Others 16 Third Party Call MTN NW Others 17 Audio Call MTN NW Others 18 Presence MTN NW Others
* Not implemented currently
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Product Management
Services Products Pricing
Product 1
Product 2
Product 3
Service 2
Service 3
Service 1 Charging Policy 1
Charging Policy 2
Charging Policy 2
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Flexible Charging Policies
Fixed monthly fee $20/month,I would enjoy all matches in
Olympic Augusts
Fixed Daily fee 1$/Day for the Magic voice daily
MO Transaction Fee N20 for on demand football game, MO
charging
MT Transaction Fee N10 for on demand Job alert, MT
charging
Free Trial The end user can use the service free
during the free trial period
Fixed Weekly fee $5/week for my favorite football game
Grace Period Usage after expiry period
Fixed Hourly Fee For services which do not last all day!!
Fixed 24hr fee $2/24hr s for my favorite football game
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Flexible Charging Policies…Contd.
Micro Subscription The Micro subscription where subscription days are not predefined defined but decided based on the available balance.
Falling back charging Fall back filling function allows to define 5 dynamic subscription duration
Renewal Attempts Renewal attempt feature on the product level
Grace Period:
RenewalAttempts:
Days
Days Times/Day
Days Times/Day
To
To
•Grade 1: 5 dollar for 30 days •Grade 2: 4 dollar for 24 days •Grade 3: 3 dollar for 18 days •Grade 4: 2 dollar for 12 days •Grade 5: 1 dollar for 6 days
• Configure minimum balance----- 20% • Get balance ---- 1000Rand • SDP will deduct ---- 800Rand
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Flexible Promotion Approach
On demand Job alert service——$0.2 Sunday, 50% off——$0.1
Magic voice daily——10N 21:00~06:00, 50% off——5N
Magic Voice weekly——20N Christmas 25 Dec, 20% off——16N
Discount based on User group( based on service class, or import MTN subs list as a new group)
Daily Discount
Weekday Discount
Monthly Discount
Discount based
on User Group
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Introduction to SDP •Introduction ---------------------------------------------------- •MTN SDP Solution---------------------------------------------
SDP Capabilities •SDP Partner Management----------------------------------- •SDP API Capabilities-------------------------------------------
•SDP Service Management------------------------
•Revenue Settlement Module-------------------------------- •SDP Reporting---------------------------------------------------
Service Scenarios •Hello doctor----------------------------------------------------- •Magic Voice-----------------------------------------------------
Development Ecosystem
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Service Lifecycle Management
Lifecycle Management Flow
Draft Test Offline
Information: Detailed Service
Tariff Plan
Review and Approve
Create
Modify Commercial
Rejected
Operator
SP
• Review , Monitoring and Synchronizes entire life cycle management.
Deactivate
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Service Management
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Service Type Service Type Description Partner
External Service
•Developed and Deployed by Partner on their own environment. •Service profile and charging configured in SDP. •Specify the API used by the service.
Application Service Partner
Hosted Service
•Developed by Partner and deployed on the SDP environment. •Service package which is “war” format uploaded on SDP. •Service profile and charging configured in SDP. •Specify the API used by the service.
Hosted Service Partner MTN In House Partner
Template based Service
•SDP provides few in built service templates whose service logic is already deployed on SDP. •Service profile and charging configured in SDP.
MTN In house Partner
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Service Templates accelerate TTM
Subscription and Charging Content Management Content Scheduling and Delivery
Subscription based Service Content Management Event based Charging Content Delivery
On-Demand Service
Vote Service
Voting Rules Configuration Event based Charging
MO Message Collection Event based Charging
Message Service
Quiz / Survey based Service Event based Charging
Interaction Service
Configurable Templates
Sequential Content Delivery Service Subscription and Charging Content Management Content Scheduling Sequential Content Delivery
Templates are the basis for thousands of potential services!
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4 Steps for a New Service Development with Service template
2 Fulfill basic service info
3 Define SLA control
4 Rate the service
On-Demand: By times (SMS, MMS, WAP
push content)
Voting: Based on SMS Attract users to participate in Charge by times
Messaging: Based on SMS Charge by times
Interactive: Based on SMS Award bonus points to
subscribers
Subscribable: Free Daily
Weekly Monthly
1 Select template
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Introduction to SDP •Introduction ---------------------------------------------------- •MTN SDP Solution---------------------------------------------
SDP Capabilities •SDP Partner Management----------------------------------- •SDP API Capabilities------------------------------------------- •SDP Service Management-----------------------------------
•Revenue Settlement Module--------------------
•SDP Reporting---------------------------------------------------
Service Scenarios •Hello doctor----------------------------------------------------- •Magic Voice-----------------------------------------------------
Development Ecosystem
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Partner Revenue Settlement
Unified settlement for SP and Developer
SDP PRM
Report/Finance System
1
2
3
4
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Introduction to SDP •Introduction ---------------------------------------------------- •MTN SDP Solution---------------------------------------------
SDP Capabilities •SDP Partner Management----------------------------------- •SDP API Capabilities------------------------------------------- •SDP Service Management----------------------------------- •Revenue Settlement Module--------------------------------
•SDP Reporting--------------------------------------------
Service Scenarios •Hello doctor----------------------------------------------------- •Magic Voice-----------------------------------------------------
Development Ecosystem
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Statistics and Reports
Flexible & configurable report Subscription Growth Trend Report Subscription Information Report Partner Service Revenue Share Report Partner Total Revenue Share Report Partner Transaction Cost Report
Export to files Text, Excel, HTML, etc.
Generation Period Daily, Weekly, Monthly, etc.
Multiple display modes Histogram, line chart, pie chart
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Report Access
Report Measures
SDP Reports
Partner Level
Revenue Reports
Subscription Reports
Subscriber Reports
API Usage Reports
System Level
Rev Settlement Reports
OpCo Level
Growth Trends
Un-Subscription Reports
Success / Failure Reports
Report Dimensions
Service Based Partner Based
OpCo Based Time Based
Category Based Product Based
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Introduction to SDP •Introduction ---------------------------------------------------------------------- •MTN SDP Solution---------------------------------------------------------------
SDP Capabilities •SDP Partner Management----------------------------------------------------- •SDP API Capabilities------------------------------------------------------------- •SDP Service Management------------------------------------------------------ •Revenue Settlement Module--------------------------------------------------- •SDP Reporting---------------------------------------------------------------------
Service Scenarios •Hello Doctor--------------------------------------------------- •Magic Voice------------------------------------------------------------------
Development Ecosystem
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Subscription Flow – Hello Doctor Subscription
Channel (APP) Hello Doctor EBB
Subscription Request
Charging Request
Subscription Request
Charging Response
Subscription Creation
Subscription Notification (Optional)
Subscription SyncData Sync API
Subscription Request Subscription API
SA Hub SDP
Display Response on APP
Hello Doctor Magic Voice
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Subscription Flow – Magic Voice Hello Doctor Hello Doctor Magic Voice
User Magic Voice SDP
Call 757
Subscription Request Subscription API
Subscription Notification (Optional)
Welcome to Magic Voice, press 1 to subscribe
Store subscription
User press 1
EBB
Charge Request
Create Subscription
Request via SMS / USSD
Charge Response
Subscription Sync Data Sync API
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Introduction to SDP •Introduction ---------------------------------------------------- •MTN SDP Solution---------------------------------------------
SDP Capabilities •SDP Partner Management----------------------------------- •SDP API Capabilities------------------------------------------- •SDP Service Management----------------------------------- •Revenue Settlement Module-------------------------------- •SDP Reporting--------------------------------------------------
Service Scenarios •Hello doctor----------------------------------------------------- •Magic Voice-----------------------------------------------------
Development Ecosystem
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Developer Portal
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The Answer to Rapid Service Creation - SDP
CABLE CDMA 2G/3G PSTN
Broad Band WLAN,WiMax
SDP
Benefits of SDP
Service Innovation Encourages Service Innovation, by allowing 3rd parties access to the network for service Creation
Reduce TTM Provides ready made building blocks to create telecom
services, thereby reducing TTM Reduce TCO SOA based Horizontal architecture with seamless Network
Integration, which can be re-used. E.g., SDP – BSS integration
Service Presentation Provides multiple portals to end user for all service discovery
SDP is a middleware platform that aims
to provide a open environment for service .
SDP abstracts the network and provide easy to use API‘s to the 3rd party .
SDP bridges the gap between the IT and Telecom network.
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Thank You! Huawei.com
Copyright©2012 Huawei Technologies Co., Ltd. All Rights Reserved. The information in this document may contain predictive statements including, without limitation, statements regarding the future financial and operating results, future product portfolio, new technology, etc. There are a number of factors that could cause actual results and developments to differ materially from those expressed or implied in the predictive statements. Therefore, such information is provided for reference purpose only and constitutes neither an offer nor an acceptance. Huawei may change the information at any time without notice.
Designed By Steve Cui