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    REPORT ON MANAGEMENT TRAINEESHIP

    SEGMENT-II

    Submitted by:

    Soumyajit Auddy(10201053)

    MBA-RM 2010-12

    (MANAGEMENT TRAINEESHIP SEGMENT-II REPORT SUBMITTED FOR PARTIAL FULFILLMENT OF

    THE REQUIREMENTS FOR THE MASTER IN BUSINESS ADMINISTRATION ON RURALMANAGEMENT)

    HOST ORGANIZATION

    Urja Unlimited

    MTS-II CO-ORDINATOR

    Prof. Prasun Kumar Das

    Associate Professor, KSRM

    REPORTING OFFICERMr. Shiv Shakti KumarProject ManagerUrja Unlimited

    FACULTY GUIDE

    Prof. Prasanta Parida

    Assistant Professor, KSRM

    KIIT SCHOOL OF RURAL MANAGEMENT (KSRM)

    BHUBANESWAR, INDIA

    MMAANNAAGGEEMMEENNTT TTRRAAIINNEEEESSHHIIPP SSEEGGMMEENNTT--IIII ((MMBBAA--RRMM 22001100--1122))

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    AcknowledgementFirst and foremost, I am thankful to Prof. (Dr.) L. K. Vaswani, DIRECTOR, KIIT School of

    Rural Management for placing the Management Traineeship Segment-II (MTS-II) component as

    a part of our course curricula. I would like to express our gratitude to Professor (Dr.) Prasun

    Kumar Das, Coordinator, MTS-II to facilitate throughout by playing different roles as mentor,

    coordinator and supervisor and for inputs and moral support for designing and completion of the

    report. I am thankful to the faculty guide Prof. Prasanta Parida for his guidance and assessment

    of this report. Prof. Prasanta Parida inspired me greatly to work in this project. His willingness

    to motivate me contributed tremendously to my project. I also would like to thank him for

    referring to me examples that related to the topic of my project. My heartfelt gratitude goes out

    to my reporting officer Mr. Shiv Shakti Kumar for giving me an opportunity to conduct researchon such an important topic as Market Research for the launch of Solar Tube Light under

    Hawkers Lighting Program. He worked as a mentor and guide and provided valuable inputs and

    leadership in every stage of my research.

    Besides, I would like to thank my colleague in the project Mr. Alok Pandey, whose valuable

    inputs contributed immensely towards successful completion of this report.

    In order to complete fieldwork successfully, I would like to present special thanks to all theresearch participants and hawkers who provided their valuable time and made our stay

    meaningful and study valuable.

    Finally, an honorable mention goes to my parents, Mr. Swapan Kumar Auddy and Mrs. Mallika

    Auddy for their understanding and support to me in completing this report. Without the help and

    continued support of the above-mentioned people this report would not have seen the light of the

    day. I am also extremely happy to reveal my special thanks to Mr. Debabrata Chakraborty, Mrs.

    Dona Chakraborty, Mr. Deepak Khokhar, Mr. Jai Prakash and Mr. Chirag Singhal and my

    classmates for their moral support and inspiration.

    -Soumyajit Auddy(10201053)

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    Executive Summary

    The title of the project is Launch of Solar Tube Light under Hawkers Lighting Program

    conducted by Soumyajit Auddy, student of KIIT School of Rural Management, in the host

    organization Urja Unlimited, in the Faridabad district of Haryana.

    The research was done to assess the best plan for the launch of solar tube light under Hawkers

    Lighting Program in the Faridabad region.

    The objectives of the Hawkers Lighting Program are:

    To provide clean lighting solutions to hawkers Reduce health hazards which results from inhalation of obnoxious fumes as a result of

    using kerosene or Petromax lamps

    Provide livelihood opportunities to hawkers and increase their income Reduce environmental pollution

    Urja Unlimited is working on a strategy to launch two of its products, namely solar tube light and

    solar lantern in the Faridabad district having the street vendors and hawkers as its customer base.

    The project was done to assess the feasibility of three plans namely, the full payment scheme, the

    installment scheme and the bank linkage scheme and to position and launch the product in one of

    the above mentioned three plan segments which is the most appropriate.

    The methodologies followed for this research are enumerated in the following points:

    Firstly, a structured questionnaire was designed with the objective of doing a marketsurvey to understand the needs of the target consumers of the product.

    Secondly, promotion of the solar lantern and tube light was done through the distributionof flyers and posters among the hawkers and vendors of Faridabad district.

    The aim was to target as many number of hawkers and vendors in Faridabad district as possible.

    The findings of the research are listed below:

    Robust advertising and promotion of the product is needed to capture market andconsolidate market share being the first product of its kind in the market.

    Pricing needs to be re-worked since most consumers find price of the product to beexorbitant.

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    Brand promotion activities need to be undertaken to increase brand value of theproduct.

    Hawkers need to be brought on a common platform and hawker groups need to beformed. These groups will then be linked with banks that will provide them with

    micro loans for purchase of the lighting solutions. In this way the cost of recovery of

    installments and the risk of installments can be curtailed. The formation of hawkers

    groups or hawkers SHGs will be formed in the following pattern.

    A robust distribution network needs to be developed.

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    Contents

    CHAPTER I- INTRODUCTION 1

    BACKGROUND OF SOLAR ENERGY IN INDIA 1URJA UNLIMITED-HAWKERS LIGHTING PROGRAM 3

    OBJECTIVES OF THE HAWKERS LIGHTING PROGRAM 3

    CHAPTER 2- ORGANIZATION PROFILE 4

    HAWKERS LIGHTING PROGRAM 5

    COMMUNITY SOLAR STREET LIGHTING PROGRAM 5

    LIVELIHOOD AND ENTREPRENEURSHIP ASSURANCE PROGRAM CENTRE 5

    URJA UNNATI PROGRAM 6

    TRAINING PROGRAMS ON SOLAR ENERGY 6

    CHAPTER 3- METHODOLOGY 7

    CRITERIA FOR SELECTING THE VENDOR 7

    LIMITATIONS FACED DURING SURVEY 8

    CHAPTER 4- DATA INTERPRETATION AND ANALYSIS 9

    ANALYSIS OF THE SURVEYED DATA 9TECHNICAL SPECIFICATIONS OF SOLAR TUBE LIGHT 12

    CUSTOMER NEEDS 13

    REPAYMENT PLANS 15

    UNIQUE SELLING PROPOSITION OF SOLAR TUBE LIGHT 17

    SWOTANALYSIS 18

    COMPETITION SITUATION 19

    PORTERS FIVE FORCES ANALYSIS 20

    SALES OBJECTIVES 22

    BENEFITS OF USING SOLAR TUBE LIGHT FOR HAWKERS 22

    RECOMMENDATIONS 23

    FRAMEWORK FOR HAWKER SHGS 23

    CONCLUSION 25

    CHAPTER 5- BIBLIOGRAPHY 25

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    1 | K I I T S c h o o l o f R u r a l M a n a g e m e n t

    Chapter I- Introduction

    Background of Solar Energy in India

    The Indian solar energy sector has been growing rapidly, in the past few years, majorly due to

    Government's initiatives such as tax exemptions and subsidies and depleting energy sources. Due

    to technical potential of 5,000 trillion kWh per year and minimum operating cost, Solar Power is

    considered the best suited energy source for India. Today the Solar power has an installed

    capacity of 9.84 MW which is about less than 0.1 percent of the total installed renewable energy

    of India. Currently total installed renewable energy stands at 13,242.41 MW as per MNRE.

    India's power sector has a total installed capacity of approximately 1, 46,753 Megawatt (MW) of

    which 54% is coal-based, 25% hydro, 8% is renewable and the balance is the gas and nuclear-

    based. Power shortages are estimated at about 11% of total energy and 15% of peak capacity

    requirements which is likely to increase in the coming years. The cost of production range is Rs

    15 to Rs 20 per unit for the solar energy, which is very high when compared to, Rs 2 to Rs 5 per

    unit for other conventional sources in India. Much of the country does not have an electrical grid,

    so solar power will indeed be a boon for water pumping, to begin replacing India's four to five

    million diesel powered water pumps, each consuming about 3.5 kilowatt of off-grid lighting.

    Solar energy technology consists of solar thermal technologies, which utilize sun's energy and

    solar photovoltaic technology, which convert solar energy directly into electricity. According to

    the 11th five year plan, the government of India projects a massive expansion in installed solar

    capacity, and aims to reduce the price of electricity generated from solar energy, to match that

    from fossil fuels like coal and diesel by 2030. The Integrated Energy Policy of India envisages

    electricity generation installed capacity of 80, 0000 MW by 2030 and a substantial contribution

    would be from renewable energy. India has been ranked 7th worldwide for solar photovoltaic

    (PV) cell production and 9th rank in solar thermal power generation. This capacity is growing

    rapidly due to the entry of various private players in manufacturing of solar energy equipment.

    The Indian solar energy sector is estimated to grow at 25% year on year in next few years. At

    this rate, the global market is likely to exceed the annual production mark of 12 GW during the

    year 2012. Likewise, the Indian market demand is expected to reach 200MW by the year 2012.

    The implementation of the three-phase plan for solar PV capacity expansion is expected to begin

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    2 | K I I T S c h o o l o f R u r a l M a n a g e m e n t

    this year in 2010, with the Indian Government spending approximately US$20 billion over a 30

    year period.

    As renewable energy source, solar energy presents an exciting opportunity. While the current

    contribution of solar energy to the total global energy needs is insignificant, in the medium and

    long run, it is expected that solar energy will form a vital component of the worlds energy mix.

    This has resulted in a number of countries, communities and companies investing significantly

    into solar energy. Within solar, both solar PV and solar thermal present exciting business

    opportunities. The capital costs for solar PV are expected to decrease significantly over the next

    five years, and emerging high efficiency solar thermal technologies offer hope for a significantly

    lower cost of energy from solar thermal in the next five years. The above developments thus

    present a wide range of attractive business opportunities along the entire solar energy value

    chain. Opportunities exist for businesses and entrepreneurs both small and large, and in domains

    that are emerging and niche. Entrepreneurs and investors have a need for a comprehensive

    resource that identifies the key drivers for opportunities in this industry, and provides insights on

    the extensive range of these opportunities.

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    3 | KIIT School of Rural Management

    Urja Unlimited- Hawkers Lighting Program

    Urja Unlimited understand how important a electricity component is irrespective of rural and

    urban lives and therefore we started a Hawkers Lighting Programme in 2010 to provide

    sustainable and hassle free electricity to 50 Hawkers in and around NCR Region. The main aimwas to provide electricity to those who uses kerosene for lighting their households at night. By

    this programme we could help them 50 Hawkers in NCR Region to convert them into Solar

    Lantern and Home Lighting System by using unique micro solar finance concept.

    Objectives of the Hawkers Lighting Program

    To provide clean lighting solutions to hawkers Reduce health hazards which results from inhalation of obnoxious fumes as a result of using

    kerosene or Petromax lamps

    Provide livelihood opportunities to hawkers and increase their income Reduce environmental pollution

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    4 | KIIT School of Rural Management

    Chapter 2- Organization Profile

    Urja Unlimited, a social enterprise provides solar energy solutions and service to enhance

    livelihood opportunity and entrepreneurship in rural area especially for women. Urja Unlimited

    aims to replace kerosene with its most affordable and clean energy solution and fueling rural

    areas with energywhich is of great importance to poor women.

    Our aim is at providing solutions in the area of energy for the industrial, rural and urban

    consumers with a view to bridge the gap between energy supply and demand in un-electrified

    areas. We understand the high correlation between access to energy and livelihood opportunity,

    better health and high quality of education in rural areas. Therefore, we designed our approach

    and business model to provide not only an effective product solution but also work for

    sustainable business model that works on post sales and aims to build synergies between

    entrepreneurs, NGOs/other partner and Urja Unlimited. We are based in Faridabad, Haryana in

    the area of setting up Rural Energy Centers (LEAP Livelihood and Energy Assurance Partner

    Centers) that is committed to the use and promotion of renewable energy for creating a

    sustainable future.

    Update

    - Urja Unlimited has launched its Urja Unnati Program for Livelihood & EnergyAssurance in Rural Area especially for women

    - Partnering with the several NGOs/MFIs/ Cooperatives/ Producer Companies for reachingout to the remotest part of the country.

    - New ideas developed for PV-based small businesses.- Urja Unlimited is in process to partner with organizations to implement its innovation

    poverty reduction model through Green Village and Watt a Village - one of the

    largest rural energy programs in India.

    Urja Unlimited currently is running a rural program - Urja Unnati for over 2 years now, wherein

    the key objectives are:

    Establishment of a micro enterprisepromoting entrepreneurship Promoting concepts around clean energyestablishment of a rural energy center

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    5 | KIIT School of Rural Management

    Livelihood Promotion and Empowerment for people running the micro-enterprise-regular income generation

    For the past 2 years, Urja Unlimited has been working in Haryana, Uttar Pradesh, Madhya

    Pradesh, Maharashtra, Rajasthan and Uttrakhand for promotion of solar based lighting solutions.

    Hawkers Lighting Program

    Urja Unlimited understand how important a electricity component is irrespective of rural and

    urban lives and therefore we started a Hawkers Lighting Programme in 2009 to provide

    sustainable and hassle free electricity to more than 200 Hawkers in and around NCR Region. The

    main aim was to provide electricity to those who uses kerosene for lighting their households at

    night. By this programme we could help them more than 200 Hawkers in NCR Region to convert

    them into Solar Lantern and Home Lighting System by using unique micro solar finance

    concept.

    Community Solar Street Lighting Program

    Urja Unlimited with the help of Uninor Corporate Social Responsibility started its Community

    Solar Street Lighting Programme. These lights don't only improve people's ability to work at

    night - they also give adults the chance to interact socially. These lights were installed in

    Konkera and Bachera village in Uttar Pradesh during 2009. These new environmentally friendly

    lights are run from a battery charged by a solar panel during the day. Access to light allows

    villagers to enjoy a much greater quality of life - and lets them undertake livelihood generating

    activities like handicrafts during what would otherwise be 'dead' time.

    Livelihood and Entrepreneurship Assurance Program Centre

    Urja Unlimited started this initiative in mid of 2009 to promote rural entrepreneurship who can

    retail solar product and solution within the reach. This helps Urja Unlimited to have its own

    distribution channel for retailing and service. So far 15 Urja Entrepreneurs has been developed

    who are providing Solar Energy solutions.

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    6 | KIIT School of Rural Management

    Urja Unnati Program

    Urja Unlimited understands how the livelihoods opportunity of rural India is poorly affected by

    the lack access to electricity. By 2010, Urja Unlimited has initiated Urja Unnati Programme with

    the aim of clean energy concept and livelihood for the rural people.

    Under UNDP-IKEA women entrepreneur project, Urja Unlimited has successfully installed the 5

    Community based Solar Lantern Charging Station in the different villages of Rant Ravidas

    Nagar and Jaunpur district of Eastern Uttar Pradesh where Urja team have developed the 10 local

    rural women entrepreneurs to run and maintain the Solar Charging Station and create a

    sustainable livelihood for them. Now these 10 women entrepreneurs provide sustainable lighting

    to 100 households in their respective villages.

    Most recently, Urja Unlimited has successfully installed the Number of Community based SolarLantern Charging Station in the different villages (Tribal belt) of Mandla district of Madhya

    Pradesh with collaboration with Corbett Foundation.

    Training Programs on Solar Energy

    The rural women/youth have the capacity and competence to fabricate, install, repair and

    maintain Solar lantern or devices without any help from outside but the solar electrification of

    the villages is not a sustainable unless the community are well prepare to accept it and welltrain to run and maintain it. The point is not to improve technology or even installation this is the

    easiest part, the secret is repair and maintenance, and after installation make them service must

    be immediate within easy reach and inexpensive, the maintenance and repair must be carried out

    by the trained women.

    Most recently, Under MNRE/AIWC training program on Application of Solar Energy

    Instrumentation for Income Generation, our trainers have trained the women form resettlement

    colonies in installation, maintenance and repair of domestic devices like solar lanterns, home

    Lighting system, down- light and solar box type & parabolic solar cookers with a view to set up

    solar centers in these areas so that these women will have sustainable income.

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    7 | KIIT School of Rural Management

    Chapter 3- Methodology

    Urja Unlimited is working on a strategy to launch two of its products, namely solar tube light and

    solar lantern in the Faridabad district having the street vendors and hawkers as its customer base.The project was done to assess the feasibility of three plans namely, the full payment scheme, the

    installment scheme and the bank linkage scheme and to position and launch the product in one of

    the above mentioned three plan segments which is the most appropriate.

    As part of the project, the methodology adopted included two procedures.

    Firstly, a structured questionnaire was designed with the objective of doing a market survey to

    understand the needs of the target consumers of the product.

    Secondly, promotion of the solar lantern and tube light was done through the distribution of

    flyers and posters among the hawkers and vendors of Faridabad district.

    The aim was to target as many number of hawkers and vendors in Faridabad district as possible.

    Criteria for selecting the vendor

    The criteria for selecting the vendors will be:

    The vendor is running business in the same area for at least a year The source of lighting for the vendor is candle or petromax or kerosene lamp The vendor runs his business in a not so busy area There are similar vendors in the vicinity The vendor must have a valid ID proof and contact number

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    8 | KIIT School of Rural Management

    Limitations faced during Survey

    Most of the vendors we visited are using either inverters or battery and CFL lightingsolutions

    Pricing is a deterrent factor for the solar lanterns and tube lights

    Rs 1500 down payment for the tube light and Rs 1000 down payment for the lanterns are alsodeterrent factors

    The vendors who are using candles come under the very low income groups. They are askingfor more flexibility in the down payment and installment plans

    Most of the vendors are using Chinese LED lamps which is proving to be a deterrent factorfor them to be accepting the Urja Unlimited solar lighting solution

    Some of the vendors are questioning the reliability of the Urja Unlimited solar lightingsolutions and therefore asking for extended warranty options.

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    9 | KIIT School of Rural Management

    Chapter 4- Data Interpretation and Analysis

    Our primary focus in the research is to do a market survey among the sampled hawkers and to

    record and analyze their responses which will test the feasibility of the launch of the solar tubelight in one of the three above-mentioned schemes. Before conducting a detailed analysis of the

    raw data, two mentionable considerations are:

    1) Although we have promoted the solar tubelight among 250 hawkers and vendors inFaridabad region through distribution of flyers and pamphlets, the survey was conducted

    only among vendors who did not use 220Volts A.C. lighting solutions.

    2) The vendors who did not have fixed shops and operated on moving carts were alsoeliminated from the purview of the survey since they will not fit in the installment planand since most did not have covered carts it was impossible to install the solar tube light

    on the carts.

    Analysis of the Surveyed Data

    The first question asked as a part of the survey was, for how long the vendor or hawker is

    running business. This question was done to assess the financial viability of the vendor. Any

    vendor who is running business for less than a year has been excluded from the purview of the

    survey. This is because any vendor who is running business for less than a year will not haveenough financial viability to pay installments. Moreover vendors who are running business for

    less than a year may not be running business at the same location permanently and may change

    location which will result in total loss of installments for the organization. The number of years

    has been categorized into 1-5yrs. 5-10yrs, 10-15yrs and more than 15yrs.

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    10 | KIIT School of Rural Management

    The above pie-chart depicts the number of years for which the hawker is doing business. As we

    see 77% of the hawkers are doing business for 1-5yrs followed by 15% hawkers who are doing

    business for 5-10years. This means that most of the vendors in the sample size are relatively new

    although they have financial viability to pay installments and there is less risk of moving

    business. An advantage of having relatively new vendors or hawkers is that if advertised

    vigorously it can push up sales of solar tube lights quickly since most new vendors will like to

    install bright LED solar tube lights as a means to make themselves visible distinctively and as a

    result attract more customers.

    The second analysis in the research is about the type of lighting solutions the hawkers are using.

    The types of lighting solutions are broadly divided into battery lighting system, candle/kerosene

    lamp/gas light/petromax, Chinese LED/emergency light and nothing.

    77%

    15%6%

    2%

    Number of Years for which Hawker is

    doing Business

    1-5 yrs

    5-10 yrs

    10-15 yrs

    >15 yrs

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    11 | KIIT School of Rural Management

    The above pie-chart depicts the type of lighting solutions the vendors/hawkers are using. 63% or

    the majority of vendors in the sample size are using battery lighting systems which consist of

    inverter, battery and CFL lamp. It is followed by users of candle/kerosene lamp/gas

    light/Petromax which account for 25% of the total sample size. 9% of the vendors are using

    Chinese LED/emergency light and the remaining 3% are using nothing. 88% of vendors using

    battery lighting solutions and candle/kerosene/gaslight or petromax provide a good prospective

    customer base since the solar tubelight is mainly aimed at two things- reduced expenditure on

    lighting which induces increased savings and at the same time eliminate the ill effects of

    obnoxious fumes on the vendors health.

    The third analysis is on the monthly average income, expenditure and savings pattern of the

    hawkers and vendors. This analysis serves two purposes. Firstly, it helps assess the repaymentcapacity of the vendors and hawkers. Secondly, it also enables understand the amount and

    percentage of the income, expenditure and savings being spent on battery lighting system or

    candle/kerosene lamp/gaslight or petromax.

    63%

    25%

    9% 3%

    Lighting Solutions used by Hawkers

    Battery Lighting System

    Candle/Kerosene Lamp/ Gas

    Light/Petromax

    Chinese LED/Emergency Light

    Nothing

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    12 | KIIT School of Rural Management

    The above pie-chart depicts the monthly average income, expenditure and savings of the sample

    size of the vendors and hawkers. Out of the average monthly expenditure, Rs 300 is spent only

    on lighting purpose which is 6% of the expenditure. This percentage comes to about 8%-10% for

    users of candle, kerosene lamp, gas light or petromax. The vendors save Rs. 2500 per month on

    average or about 33% of the total income. If the expenditure on lighting can be eliminated, this

    savings will go up to 37%-40% of the total income and this in turn will be a unique selling

    proposition of the solar tube light.

    In the next section the detailed technical specifications of the tube light and specifications of the

    installment and bank linkage plans are discussed.

    Technical specifications of Solar Tube Light

    Solar Tube light 3 Watt

    Charge Controller 5 Amps

    Income, 7500

    Expenditure, 5000

    Savings, 2500

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    13 | KIIT School of Rural Management

    Solar Panel 8 Watt, 12 Volts

    Battery 7.2H, 12 Volts having a backup time of 7-8

    hours

    The entire unit costs Rs. 3000

    The table above gives details on the technical specifications of the tubelight. The battery if used

    properly as per instructions provided in the user guide will last for a period of 18-20months after

    which the backup time of the tubelight gets reduced and the battery needs to be replaced. The

    cost of a unit of 7.2H, 12 Volts battery is Rs.300. the package of the solar tube light will contain

    one unit of solar tubelight, one unit of battery, one charge controller and one solar panel along

    with the clamps for installation and user manual book. The entire unit except the battery has

    warranty for one year which does not cover accidental damage. The battery has warranty for six

    months. The rated life of the tubelight is 20,000 hrs. and that of the solar panel is 12-15 yrs. If

    handled properly as per instructions.

    Customer Needs

    The most important analysis before any product launch is to assess the needs of the customer. A

    product launch can only be successful if it is molded according to the needs of the customer.

    From the survey of the sampled vendors and hawkers a list of customer needs has been drawn

    and depicted below.

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    14 | KIIT School of Rural Management

    The above bar graph depicts the percentage of sample hawkers and vendors who have responded

    to the different parameters for the solar tube light. 98% of the vendors have said that good

    quality is most important for the solar tubelight. 85% of vendors think that the cost of the solar

    tubelight should be reasonable. 83% of vendors think that value for money is most important for

    the solar tubelight. This is followed by long lasting, excellent technical and after sales service,

    minimum 2 yrs. Warranty and easy to install and operate with percentages of 76%, 63%, 46%

    and 55% respectively. The solar tube light of Urja Unlimited features all the customer needs

    except the two years warranty and the price which most of the customers think is exorbitant. The

    customers opinion on pricing of the tubelight is depicted through the next pie-chart.

    85%

    98%

    76%

    63%

    83%

    46%

    55%

    Customer Needs

    Customer Needs

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    15 | KIIT School of Rural Management

    The above graph depicts the customer perception on the pricing of the solar tube light. 48% of

    the vendors feel the price of the tubelight should be between Rs.1800-2000. 30% of the vendors

    feel the price should be between Rs.1500-1800 and only 6% think that it should be more than

    Rs.2500.

    Repayment Plans

    There are three types of repayment plans for the solar tube light. The first plan is full payment.

    The second plan is installment payment. There are two options in installment payment- the Plan

    500 and the Plan 1000. The third option is the bank linkage system. The salient features of the

    second and the third plans are explained in detail in the table below.

    Plan 1000 Plan 500 Bank Linkage

    In this plan the customer

    needs to pay Rs.1000 as down

    payment and the rest Rs2000

    in equal installments of

    Rs.500 in 4 months.

    In this plan, the customer

    needs to pay the entire amount

    of Rs.3000 in 6 equal monthly

    installments of Rs.500 each

    This plan is applicable for

    customers who have bank

    account. The bank account of

    the customer will be linked

    with the bank account of Urja

    Unlimited and Rs. 250 will be

    transferred from the bank

    30%

    48%

    16%

    6%

    Vendors' Opinion on Price of Tubelight

    1500-1800

    1800-2000

    2000-2500

    >2500

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    16 | KIIT School of Rural Management

    account of the customer to the

    bank account of Urja

    Unlimited each month for 12

    months

    The third plan which is the bank linkage option is the most feasible and cost effective option

    both for the organization as well as for the customers. The customers are benefitted since they

    will not have to pay hard cash from their business every month. The organization is benefitted

    because there is no collection cost in this plan as in Plan 500 or Plan 1000 where an individual

    needs to visit the hawkers every month for collection of installments for which he needs to be

    paid. Also, there is minimum risk of default of installment payment by the vendors. Most of the

    vendors have also agreed to the bank linkage option as the best repayment plan. This is

    supported by the pie-chart below.

    The above pie chart shows that almost 60% of the vendors and hawkers are in favor of the bank

    linkage option. Most of the vendors are having bank accounts so bank linkage will not be an

    11%

    30%

    59%

    Customers in Favor of Plans

    Plan 1000

    Plan 500

    Bank Linkage Plan

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    17 | KIIT School of Rural Management

    issue. The few vendors who do not have bank accounts can get their account opened with the

    help of Urja Unlimited.

    Unique Selling Proposition of Solar Tube Light

    The solar tube light has certain features which if properly marketed, can drastically push sales.These unique selling propositions of the solar tube lights are listed below.

    It has brighter light than battery lighting system or kerosene lamp or candle or petromax.This brighter light will distinguish the vendors shop in the crowd and will help him

    attract more customers.

    The installment option provided by Urja Unlimited will be highly beneficial for thevendor. The vendor can use the solar tube light and pay in small installments. As soon as

    the installments end the ownership of the tube light is transferred to the vendor. In the

    bank linkage option, the vendor will have to pay a sum of money monthly, which is less

    than his current expenditure on lighting purposes per month.

    Urja Unlimited possesses a good technical team which will be able to handle after salesservice smoothly and punctually. This will help in quick selling of the product because

    any downtime in the performance of the tube light will result in hamper of day to day

    business for the vendor.

    Being an Indian product the solar tubelight will be marketed as highly reliable unlike thecheap Chinese counterparts. The warranty of one year adds sense of confidence and

    reliability among the customers. The assembly unit of the product being locally situated

    will instill confidence among customers to buy the product.

    Use of the solar tube light will enable annual savings of Rs.2500-3000 from the secondyear onwards which would otherwise not have been possible as it is spent on lighting

    purposes every year. If the customer opts for the bank linkage option, he will have to pay

    Rs.250 per month as installment which means savings of at least Rs.500-Rs.600 will

    occur in the first year itself. Proper explanation of this proposition will enable brisk

    selling of the tubelight.

    The solar tube light has a backup time of at least 8-10 hours. This means the vendor canoperate his shop for a longer period during the night time which will help in earning

    increased amount of money thereby increasing his marginal profit.

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    The use of solar tubelight will reduce risk of fire in the shop due to spillage of kerosenelamp or petromax or candle. It will also reduce the health hazards which occur due to

    inhalation of toxic fumes from kerosene lamp or gas light. It will also reduce the emission

    of carbon dioxide in the atmosphere thereby promoting clean and green environment.

    SWOT Analysis

    SWOT analysis is a strategic planning method used to evaluate the Strengths,

    Weaknesses/Limitations, Opportunities, and Threats involved in a project or in a business

    venture. It involves specifying the objective of the business venture or project and identifying the

    internal and external factors that are favorable and unfavorable to achieve that objective. Setting

    the objective should be done after the SWOT analysis has been performed. This would allow

    achievable goals or objectives to be set for the organization.

    Strengths: characteristics of the business, or project team that give it an advantageover others

    Weaknesses (or Limitations): are characteristics that place the team at adisadvantage relative to others

    Opportunities: external chances to improve performance (e.g. make greaterprofits) in the environment

    Threats: external elements in the environment that could cause trouble for thebusiness or project

    Identification of SWOTs is essential because subsequent steps in the process of planning for

    achievement of the selected objective may be derived from the SWOTs.

    Urja Unlimited being a start-up venture has high potential of growth in the industry. Being a

    unique project proposition it has certain advantages in the industry which are also its key

    strengths. But its flagship product, the solar tube light is not without its share of weaknesses and

    threats. But these weaknesses and threats also provides opportunities for innovation which if

    rightly capitalized upon can turn into strengths and thereby consolidate its brand value and

    market share, making it a fierce and formidable competitor in the industry. A detailed SWOT

    analysis is thereby presented in the following table.

    http://en.wikipedia.org/wiki/Strategic_planninghttp://en.wikipedia.org/wiki/Projecthttp://en.wikipedia.org/wiki/Businesshttp://en.wikipedia.org/wiki/Businesshttp://en.wikipedia.org/wiki/Projecthttp://en.wikipedia.org/wiki/Strategic_planning
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    Strengths

    Technically sound team

    Good after sales service High quality product Good value for money Easy installment options No similar branded products in the

    market

    Heavy promotion and advertisingcan be done in the market

    Weaknesses

    Price of the product is a majordeterrent

    No other charging option exceptsolar

    Procurement and assembly of theproducts is a time consuming process

    High demonstration cost Presence of low human resources

    may affect productivity in case of

    high demand in the future

    Opportunities

    Break the stranglehold of otherlighting systems

    New concept in the market Building own brand High sales, high profitability and

    return on investment equal to other

    electronics

    Huge sustainable market and growth

    Threats

    Presence of low-cost Chinese LED inthe market

    The vendor can discontinueinstallments

    High cost of recovery of installmentsin case of Plan 1000 and Plan 500

    The vendor can discontinue businessand move to some other place with

    the lighting solution thereby become

    untraceable

    Competition Situation

    Competitor analysis is an assessment of the strengths and weaknesses of current and potential

    competitors. This analysis provides both an offensive and defensive strategic context to identify

    opportunities and threats. Profiling coalesces all of the relevant sources of competitor analysis

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    into one framework in the support of efficient and effective strategy formulation,

    implementation, monitoring and adjustment. Competitor analysis is an essential component of

    corporate strategy. It is argued that most firms do not conduct this type of analysis systematically

    enough. Instead, many enterprises operate on what is called informal impressions, conjectures,

    and intuition gained through the tidbits of information about competitors every manager

    continually receives. As a result, traditional environmental scanning places many firms at risk

    of dangerous competitive blind spots due to a lack of robust competitor analysis.

    The solar tube light, being the flagship product of Urja Unlimited calls for a detailed competition

    situation analysis to assess its position and threat level situation in the market. The following

    points provide a comprehensive competition situation analysis profile of the solar tube light in

    the market of Faridabad region.

    There is no real branded competition in the market. The solar tube light to be launched byUrja Unlimited will be one of its kind product in the market.

    There are some generic brands from China but they are not reliable and there quality isalso shoddy.

    The tube light has the advantage of being the first branded entry in the market. Withvigorous advertising it can capture market easily and consolidate its brand positioning in

    the market. If it can capture a major market share, it has the advantage of posing entrybarriers for other players in the market of Faridabad region.

    Faridabad being an industrial region and densely populated area has a large number ofhawkers. This provides a huge sustainable market for the solar tube light manufactured

    by Urja Unlimited.

    Porters Five Forces Analysis

    Porter's five forces analysis is a framework for industry analysis and business strategy

    development formed by Michael E. Porter of Harvard Business School in 1979. It draws upon

    industrial organization (IO) economics to derive five forces that determine the competitive

    intensity and therefore attractiveness of a market. Attractiveness in this context refers to the

    overall industry profitability. An "unattractive" industry is one in which the combination of these

    five forces acts to drive down overall profitability. A very unattractive industry would be one

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    approaching "pure competition", in which available profits for all firms are driven to normal

    profit. Three of Porter's five forces refer to competition from external sources. The remainders

    are internal threats. Porter's five forces include - three forces from 'horizontal' competition: threat

    of substitute products, the threat of established rivals, and the threat of new entrants; and two

    forces from 'vertical' competition: the bargaining power of suppliers and the bargaining power of

    customers.

    The Porter Framework Analysis for the solar tube light manufactured by Urja Unlimited is

    depicted below.

    There is no realthreat of

    competition at

    present due toabsence of

    brandedcompetitors

    There is threat fromlow cost Chinese

    LEDs

    The bargainingpower of consumers

    is high due topresence of cheaper

    substitutes in themarket

    There is no realthreat from

    substitute products

    due to absence ofsimilar high end

    lighting solutions inthe market

    The bargainingpower of suppliersis high due to the

    presence of similarlighting solutions

    organization in theindustry

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    Sales Objectives

    Given the current market situation, the organization is aiming at a constant projected growth rate

    of 25% in the number of units sold per month. So if we assume the sales in the 1 st month to be

    100 units, the annual sales pattern in the number of units is depicted in the bar graph below.

    Benefits of using Solar Tube Light for HawkersThe hawkers at present are using battery lighting system or candle or kerosene lamp or gas light

    or petromax as their main source for lighting purposes. The benefits of using solar lighting

    system are immense and its sales can be boosted by proper explanation of these benefits to the

    hawkers and vendors. The primary benefits of using the solar lighting system can be explained in

    the following points.

    Cost Savings: The normal cash outflow of INR 250-300 per month for the vendor getseliminated. This money can now be ploughed into business and used for income

    generation activities

    Safe home and workplace: the lanterns provided by Urja Unlimited use superior brightLED technology that ensures there are no hazard to health or safety

    0

    50

    100150

    200

    250

    300

    350

    400

    Projected Sales per Month

    Projected Sales per Month

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    Healthy environment: Urja Unlimited has started to work with the hawkers to explain tothem the positive impacts of using solar lighting solutions. The aim is to enlist them as

    supporters in the climate change movement and build a path breaking movement that is

    bottoms up. Each solar lantern that gets lit up prevents fumes from a kerosene lamp to

    pollute environment

    Incremental Incomes: Some of the vendors have expressed willingness to run business forlonger hours. Others have expressed how they have been able to attract incremental

    clientele through the unique use of solar lanterns vis--vis the other hawkers operating in

    the vicinity

    Recommendations

    On the basis of the above analysis of data, the following recommendations are proposed.

    Robust advertising and promotion of the product is needed to capture market andconsolidate market share being the first product of its kind in the market.

    Pricing needs to be re-worked since most consumers find price of the product to beexorbitant.

    Brand promotion activities need to be undertaken to increase brand value of the product. Hawkers need to be brought on a common platform and hawker groups need to be

    formed. These groups will then be linked with banks that will provide them with micro

    loans for purchase of the lighting solutions. In this way the cost of recovery of

    installments and the risk of installments can be curtailed. The formation of hawkers

    groups or hawkers SHGs will be formed in the following pattern.

    Framework for Hawker SHGs

    8-10 members of hawkers make one hawkers group which is then linked to bank forloans by the name of the group

    Such group of any particular area makes one hawker organization which can be used togenerate further livelihood opportunities

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    Hawker

    Federation

    Hawker Association

    Hawkers

    Group

    Hawkers

    Group

    Hawkers

    Group

    Hawkers

    Group

    8 to 10 Hawkers

    Hawkers

    Group

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    A robust distribution network needs to be developed. The distribution strategy will be: In the first stage a vendor to vendor distribution strategy needs to be followed in which

    each vendor will be given incentives if he can refer at least five other customers.

    In the second stage an entrepreneurial distribution model will be followed in which avendor/distributor will be responsible for distribution network of a particular area .

    Conclusion

    The solar tube light manufactured by Urja Unlimited is a one of its kind product in the market. It

    consists of LEDs which is much brighter than conventional electrical lights and being charged by

    solar energy means it is eco friendly at the same time. It enables savings and provides livelihood

    opportunities. If properly marketed this product has huge sustainable market since the solar

    concept has already picked up pace in India and is the only answer to energy problems in the

    future.

    Chapter 5- Bibliography

    1. Strategic Plan for New and Renewable Energy Sector for the Period 2011-17 by Ministryof New and Renewable Energy, Government of India

    2. Report on Analysis of Solar Energy Industry in India and its Future Prospects byNOVONOUS

    3. Preview of Solar Energy Market Potential and Business Opportunities by altprofits.com4. http://en.wikipedia.org/wiki/Porter_five_forces_analysisaccessed on 20th of January,

    2012 at 0100hrs.

    5. http://en.wikipedia.org/wiki/SWOT_analysisaccessed on 20th of January, 2012 at0100hrs.

    6. http://en.wikipedia.org/wiki/Competitor_analysisaccessed on 20th of January, 2012 at0100hrs.

    http://en.wikipedia.org/wiki/Porter_five_forces_analysishttp://en.wikipedia.org/wiki/Porter_five_forces_analysishttp://en.wikipedia.org/wiki/SWOT_analysishttp://en.wikipedia.org/wiki/SWOT_analysishttp://en.wikipedia.org/wiki/Competitor_analysishttp://en.wikipedia.org/wiki/Competitor_analysishttp://en.wikipedia.org/wiki/Competitor_analysishttp://en.wikipedia.org/wiki/SWOT_analysishttp://en.wikipedia.org/wiki/Porter_five_forces_analysis