multipanel commerical warranty

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multi PANEL collection the Commercial Warranty download 2013

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Page 1: multiPANEL commerical warranty

multiPANELc o l l e c t i o nth

e

Commercial Warranty

download 2013

Page 2: multiPANEL commerical warranty

2

Grant Westfield Ltd Westfield Avenue Edinburgh EH11 2QHt. +44(0)131 337 6262 f. +44(0)131 337 9241e. [email protected]

www.multipanel.co.uk

CONTENTS

multiPANEL 3

tilePANEL 4

polyPANEL 5

cleanPANEL 6

twinFLOORstick 7

twinFLOORclick 8

ceilingPANEL 9

multiPANELvanity tops 10

hydroSTONE 11

WALLS

FLOORS

CEILINGS

VANITIES

soundPANEL 12

multiPANEL seal 13

multiPANEL access 14

ACCESSORIES

Page 3: multiPANEL commerical warranty

multiPANELc o l l e c t i o nth

e

multiPANELthe luxury alternative to tiling

Grant Westfield Ltd offers a 2 year warranty that multiPANEL panels will not crack, blister or delaminate and will remain watertight if fitted and sealed in accordance with our published recommendations.

In the event of a successful claim under your multiPANEL guarantee we will replace the panels, but will only cover any claims for consequential costs under exceptional circumstances where a defective panel prohibits ordinary use of the surrounding area, eg cannot take a shower.

This guarantee does not cover failure of the product due to:

• Faultyinstallation• Incorrectmaintenanceorstorage-panelsshouldnotbeleanedagainstwalls,orbalancedbetweentressels.Ifpanelshavebeenstoredinextremelycoldconditions,theyshouldbeconditionedatroomtemperaturefor48hourspriortoinstallation.• Damageormisuse

Prior to installation the following checks should be carried out and any queries reported, as claims of this nature will not be covered:

• Colourmatchingandsheenlevelsbetweenallpanelsandprofiles• Ifpanelsaretobefittedbyatradesman-coloursshould1stbeapprovedbythe

customer• Allproductshavearrivedingoodcondition• Dryfithydro-locktongueandgroovejointedboardspriortofinalinstallationto

ensureaflushfinishandensuretightlybuttedjoints• Flawsordefectsinlaminate-althoughunlikely.Whereprotectivepolycoatinghas

textoverprinted,thisshouldberemovedtocheckthelaminate.

This guarantee does not confer any rights other than those set out above and claims for consequential loss or damage are excluded.

This guarantee does not affect your statutory rights as a consumer.

3

Commercial Warranty

Page 4: multiPANEL commerical warranty

tilePANELtile effects in waterproof walls

Grant Westfield Ltd offers a 2 year warranty that tilePANEL panels will not crack, blister or delaminate and will remain watertight if fitted and sealed in accordance with our published recommendations.

In the event of a successful claim under your tilePANEL guarantee we will replace the panels, but will only cover any claims for consequential costs under exceptional circumstances where a defective panel prohibits ordinary use of the surrounding area, eg cannot take a shower.

This guarantee does not cover failure of the product due to:

• Faultyinstallation• Incorrectmaintenanceorstorage-panelsshouldnotbeleanedagainstwalls,orbalancedbetweentressels.Ifpanelshavebeenstoredinextremelycoldconditions,theyshouldbeconditionedatroomtemperaturefor48hourspriortoinstallation.• Damageormisuse• ProtectivefilmnotbeingremovedfromthereverseoftilePANEL

Prior to installation the following checks should be carried out and any queries reported, as claims of this nature will not be covered:

• Colourmatchingandsheenlevelsbetweenallpanelsandprofiles• Ifpanelsaretobefittedbyatradesman-thecorrecttilesizeandcolourshould1stbeapproved

bythecustomer• Allproductshavearrivedingoodcondition• Flawsordefectsinlaminate-althoughunlikely.

This guarantee does not confer any rights other than those set out above and claims for conse-quential loss or damage are excluded.

This guarantee does not affect your statutory rights as a consumer.

4

Commercial Warranty

Page 5: multiPANEL commerical warranty

polyPANELthe economic, PVC wall panel

Grant Westfield Ltd offers a 2 year wear warranty that polyPANEL willneither crack nor delaminate and will remain watertight if fitted and sealedin accordance with our published recommendations.

In the event of a successful claim under your polyPANEL guarantee wewill replace the panels, but will only cover any claims for consequentialcosts under exceptional circumstances where a defective panel prohibitsordinary use of the surrounding area, eg cannot take a shower.

This guarantee does not cover failure of the product due to:

• Faultyinstallation• Incorrectmaintenance• Damageormisuse• Exposuretosurfaceheat>60ºc• Exposuretodirectsunlight• Minorsurfaceimperfections–althoughunlikely.Customersusedtothehighquality

laminatesurfaceonmultiPANEL andtilePANELshouldbeawarethatwhilstmeticulousqualitycontrolchecksareinplace,polyPANELisaneconomywallpanel,andtheinherentqualitiesofPVCarenotashighqualitylaminate,whichmayresultinverysmallblackdots,tramlinesorsurfaceimferfections.

Prior to installation the following checks should be carried out and anyqueries reported, as claims of this nature will not be covered:

• Colourmatchingandsheenlevelsbetweenallpanelsandprofiles• Ifpanelsaretobefittedbyatradesman-coloursshouldfirstbeapprovedbythecustomer• Allproductshavearrivedingoodcondition• FlawsinPVC-althoughunlikely.• Dryfittongue&groovejointedboardspriortofinalinstallationto• ensureaflushfinishandtightlybuttedjointswillbeachieved.• Checkbatchnumbersmatchbetweendifferentpacks.Batchnumberscanbe• foundoneverypackandonthereverseofeachpanel.

This guarantee does not confer any rights other than those set out above and claims for consequential loss or damage are excluded.

This guarantee does not affect your statutory rights as a consumer.

5

Commercial Warranty

Page 6: multiPANEL commerical warranty

cleanPANELthe extra height solution for hygienic walls

Grant Westfield Ltd offers a 2 year warranty that cleanPANEL panels will neither crack nor delaminate and will remain watertight if fitted and sealed in accordance with our published recommendations.

In the event of a successful claim under your cleanPANEL guarantee we will replace the panels, but will only cover any claims for consequential costs under exceptional circumstances where a defective panel prohibits ordinary use of the surrounding area.

This guarantee does not cover failure of the product due to:

• Faultyinstallation• Incorrectmaintenanceorstorage-panelsshouldnotbeleanedagainstwalls,orbalancedbetweentressels.Ifpanelshavebeenstoredinextremelycoldconditions,theyshouldbeconditionedatroomtemperaturefor48hourspriortoinstallation.• Damageormisuse

Prior to installation the following checks should be carried out and any queries reported, as claims of this nature will not be covered:

• Colourmatchingandsheenlevelsbetweenallpanelsandprofiles• Ifpanelsaretobefittedbyatradesman-coloursshould1stbeapprovedbythe

customer• Allproductshavearrivedingoodcondition• Flawsinlaminate-althoughunlikely

This guarantee does not confer any rights other than those set out above and claims for consequential loss or damage are excluded.

This guarantee does not affect your statutory rights as a consumer.

6

Commercial Warranty

Page 7: multiPANEL commerical warranty

Grant Westfield Ltd offers a reducing 2 year wear warranty that twinFLOORstick will not wear-out under normal foot traffic. Wear-out means the removal ofpattern and colours from the floor. Your twinFLOORstick warranty covers failure of the GlueStrip and the floor remaining watertight if installed and rolledaccording to our published recommendations.

In the event of a successful claim under your twinFLOOR guarantee we will replace the necessary amount of flooring, but will only cover any claims for con-sequential costs under exceptional circumstances where a defective plank / tile prohibits ordinary use of the surrounding area, eg unable to take a shower.

This guarantee does not cover failure of the product due to:

• Faultyinstallation• Wetroomorconservatoryinstallation• Incorrectmaintenance• Damageormisuse• Damagefromunderfloorheating>30ºc• Exposuretodirectsunlight>110ºf/43ºc

Prior to installation the following checks should be carried out and any queries reported, as claims of this nature will not be covered:

• Colourmatchingandsheenlevelsbetweendifferentplanksofthesamefinish.Note. A degree of variation is normal on wood grain planks to ensure an authentic effect.

• Ifflooringistobefittedbyatradesman-coloursshould1stbeapprovedbythecustomer

• Ifflooringhasbeenstoredincoldconditions,itmustbelefttoconditionatroomtemperaturefor48hourspriortoinstallation.

• Nodustorforeignparticleshavebeenincontactwiththegluestrip• Allproductshavearrivedingoodcondition• Flawsanddefectsinvinyl-althoughunlikely

This guarantee does not confer any rights other than those set out above and claims for consequential loss or damage are excluded.

This guarantee does not affect your statutory rights as a consumer.

CONTENTS

7

Commercial Warranty

Page 8: multiPANEL commerical warranty

Grant Westfield Ltd offers a reducing 2 year wear warranty that twinFLOORclick will not wear-out under normal foot traffic. Wear-out means the removal of pattern and colours from the floor.

In the event of a successful claim under your twinFLOORclick guarantee we will replace the necessary amount of flooring, but will only cover any claims for consequential costs under exceptional circumstances where a defective plank / tile prohibits ordinary use of the surrounding area, eg area of retail outlet inaccessible.

This guarantee does not cover failure of the product due to:

• Faultyinstallation• Wetroomorconservatoryinstallation• Incorrectmaintenance• Damageormisuse• Damagefromunderfloorheating>30ºc• Exposuretodirectsunlight>110ºf/43ºc

Prior to installation the following checks should be carried out and any que-ries reported, as claims of this nature will not be covered:

• Colourmatchingandsheenlevelsbetweendifferentplanksofthesamefinish.Note. A degree of variation is normal on wood grain planks to ensure an authentic effect.

• Ifflooringistobefittedbyatradesman-coloursshould1stbeapprovedbythecustomer

• Ifflooringhasbeenstoredincoldconditions,itmustbelefttoconditionatroomtemperaturefor48hourspriortoinstallation.

• Nodustorforeignparticleshavebeenincontactwiththegluestrip• Allproductshavearrivedingoodcondition• Flawsanddefectsinvinyl-althoughunlikely

This guarantee does not confer any rights other than those set out above and claims for consequential loss or damage are excluded.

This guarantee does not affect your statutory rights as a consumer.

CONTENTS

8

Commercial Warranty

Page 9: multiPANEL commerical warranty

ceilingPANELthe light and easy PVC ceiling

Grant Westfield Ltd offers a 2 year wear warranty that ceilingPANEL will neither crack nor delaminate and will remain watertight if fitted and sealed in accordance with our published recommendations.

In the event of a successful claim under your ceilingPANEL guarantee we will replace the panels, but will only cover any claims for consequential costs under exceptional circumstances where a defective panel prohibits ordinary use of the surrounding area, eg cannot take a shower.

This guarantee does not cover failure of the product due to:

• Faultyinstallation• UseofceilingPANELonwalls• Incorrectmaintenance• Damageormisuse• Exposuretosurfaceheat>60ºc

Prior to installation the following checks should be carried out and any queries reported, as claims of this nature will not be covered:

• Colourmatchingandsheenlevelsbetweenallpanelsandprofiles• Ifpanelsaretobefittedbyatradesman-coloursshould1stbeapprovedby

thecustomer• Allproductshavearrivedingoodcondition• FlawsinPVC-althoughunlikely.Whereprotectivepolycoatinghastextover

printed,thisshouldberemovedtocheckthePVCsurface.• Checkbatchnumbersmatchbetweendifferentpacks.Batchnumberscanbe

foundoneverypackandonthereverseofeachpanel

This guarantee does not confer any rights other than those set out above and claims for consequential loss or damage are excluded.

This guarantee does not affect your statutory rights as a consumer.

9

Commercial Warranty

Page 10: multiPANEL commerical warranty

multiPANEL vanity topsbull-nosed shelving elements

Grant Westfield Ltd offers a 2 year warranty that multiPANEL vanity tops will neither crack nor delaminate and will remain watertight if fitted and sealed in accordance with our published recommendations.

In the event of a successful claim under your multiPANEL guarantee we will replace the vanity top(s), but will only cover any claims for consequential costs under ex-ceptional circumstances where a defective vanity top prohibits ordinary use of the surrounding area., eg unable to use the sink.

This guarantee does not cover failure of the product due to:

• Faultyinstallation• Incorrectmaintenance• damageormisuse

Prior to installation the following checks should be carried out and any queries reported, as claims of this nature will not be covered:

• Colourmatchingandsheenlevelsbetweenvanitytops(andmatchingmultiPANELwallpanelsifapplicable)

• Ifvanitytopsaretobefittedbyatradesman,coloursshould1stbeapprovedbycustomer• Allproductshavearrivedingoodcondition• Flawsordefectsinlaminate-althoughunlikely

This guarantee does not confer any rights other than those set out above and claims for consequential loss or damage are excluded.

This guarantee does not affect your statutory rights as a consumer.

10

Commercial Warranty

Page 11: multiPANEL commerical warranty

Grant Westfield Ltd offers a 2 year warranty that hydroSTONE will not crack nor delaminate and will remain watertight if fitted and sealed in accordance with our published recommendations.

In the event of a successful claim under your hydroSTONE guarantee we will replace the vanity top(s), but will only cover any claims for consequential costs under exceptional circumstances where a defective top prohibits ordinary use of the surrounding area.

This guarantee does not cover failure of the product due to:

• Faultyinstallation• Incorrectmaintenance• Damageormisuse• Scratches–thesecanberepaired,pleaserefertoinstallationguidelines.

Prior to installation the following checks should be carried out and any queries reported, as claims of this nature will not be covered:

• Colourmatchingandsheenlevelsbetweenalltops.• IfhydroSTONEistobefittedbyatradesman-coloursshouldfirstbeapprovedby

thecustomer• Allproductshavearrivedingoodcondition• Flawsinsurface-althoughunlikely.• Checkbatchnumbersmatchbetweendifferentpacks.Batchnumberscanbe• foundoneverypack.

This guarantee does not confer any rights other than those set out above and claims for consequential loss or damage are excluded.

This guarantee does not affect your statutory rights as a consumer.

hydroSTONEsolid surface vanity tops

11

Commercial Warranty

Page 12: multiPANEL commerical warranty

Grant Westfield Ltd offers a 1 year warranty that soundPANEL speakers and amplifier will not fail if fitted in accordance with our published recommendations.

In the event of a successful claim under your soundPANEL guarantee we will replace the speakers and amplifier kit, but will only cover any claims for consequential costs under exceptional circumstances where a defective kit prohibits ordinary use of the surrounding area.

This guarantee does not cover failure of the product due to:

• Faultyinstallation• Incorrectmaintenance• Damageormisuse

Prior to installation the following checks should be carried out and any queries reported, as claims of this nature will not be covered:

• Isthereadequatespacebehindthepanelforthespeakerunit?• Hasthecablerunbeendetermined?• Fullspeaker/audiotestcarriedoutpriortofittingandsealingpanels?• Allkitcontentshavearrivedandareingoodcondition

This guarantee does not confer any rights other than those set out above and claims for consequential loss or damage are excluded.

This guarantee does not affect your statutory rights as a consumer.

soundPANELconverting wall panels into speakers

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Commercial Warranty

Page 13: multiPANEL commerical warranty

multiPANEL sealseal with ease and confidence

Grant Westfield Ltd offers a 1 year warranty that multiPANEL seal will remain watertight if fitted and sealed in accordance with our published recommendations.

In the event of a successful claim under your multiPANEL seal guarantee we will replace the seal kit, but will only cover any claims for consequential costs under exceptional circumstances where a defective kit prohibits ordi-nary use of the surrounding area.

Please check all kit contents have arrived and are in good condition before installation.

This guarantee does not cover failure of the product due to:

• Faultyinstallation,includingalternativesiliconesealant• Incorrectmaintenance• Damageormisuse

This guarantee does not confer any rights other than those set out above and claims for consequential loss or damage are excluded.

This guarantee does not affect your statutory rights as a consumer.

13

Commercial Warranty

Page 14: multiPANEL commerical warranty

Commercial Warranty

multiPANEL accessmaking your services accessible

Grant Westfield Ltd offers a 1 year warranty that multiPANEL access will remain watertight if fitted and sealed in accordance with our published recommendations.

In the event of a successful claim under your multiPANEL access guarantee we will replace the access kit, but will only cover any claims for consequential costs under exceptional circumstances where a defective kit prohibits ordinary use of the surrounding area.

Please check all kit contents have arrived and are in good condition before installation.

This guarantee does not cover failure of the product due to:

• Faultyinstallation• Incorrectmaintenance• Damageormisuse

This guarantee does not confer any rights other than those set out above and claims for consequential loss or damage are excluded.

This guarantee does not affect your statutory rights as a consumer.