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MULTIVAC Customer Portal Your access to the MULTIVAC World

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MULTIVAC Customer Portal Your access to the MULTIVAC World

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MULTIVAC Customer Portal

Introduction

24/7 Accessibility

Your individual information

Simple and intuitive

Helpful and up to date

Your benefits at a glance

Your registration

Contents

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153

Introduction

The new MULTIVAC Customer Portal is your personal access to the MULTIVAC World, and it is tailored specifically to you.

With the MULTIVAC Customer Portal you can order spare parts anytime, according to your personal schedule.

The MULTIVAC Customer Portal offers you many other useful functions, which make your daily task activity with MULTIVAC easier:

Overview of your MULTIVAC machines with detailed information on every machine (such as the last service date)

MULTIVAC contact

Support

Account history

Simple ordering process

Exclusive online offers

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24/7 Accessibility

The MULTIVAC Customer Portal is free of Charge and available in your local language. Personal access for your colleagues with their own passwords guarantees optimum ordering security.

Simple and convenient registration:https://portal.multivac.com

Any Time. Any language.

Free of charge

Personal access with password protected

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Your individual information

In the MULTIVAC Customer Portal you have an overview of all the MULTIVAC machines installed at your plant.

The Customer Portal contains detailed information on these machines, such as the date of the last service.

The Customer Portal offers many customizeable features, such as renaming and grouping of machines based on personal criteria.

A 3D catalog with exploded drawings of machine modules for many of your machines. These simplify your search for the right spare parts. This feature also includes retrofit deliveries supplied for your machines.

The Customer Portal has a clear account of the history of all your previous and current orders and inquiries.

If questions should arise, customers can always find the MULTIVAC contact information.

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Simple and intuitive

There are many functions, which make it easier for you to select and order your spare parts

3D catalog: For selected machines there is a 3D catalog with exploded drawings available for the machines, by which you can easily identify and order your spare parts

Top 10 Lists: Display the most frequently required spare parts for each machine type

Simple full-text search options for all spare parts

Easy ordering with the option to save, download and upload shopping baskets

Convenient repeat ordering based on previous orders

Fully automated integration of orders in your inventory management system by means of OCI interface

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Helpful and up to date

In our Support Section we answer your questions and give you valuable tips, which support you in your daily task activity with MULTIVAC.

If you or your colleagues want to take part in a training course for machine users, you can register online in the MULTIVAC Customer Portal for the particular training course.

We also keep you constantly updated in the MULTIVAC Customer Portal about current trade shows, events and new developments.

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Your benefits at a glance

24/7 Availability

Your MULTIVAC machine list

Exclusive online offers

Up to date inventory 3D catalogs and virtual drawings for your machines

Top 10 spare parts list for each machine type

Simple repeat orders

Overview of all current and completed spare parts orders

MULTIVAC contact information

Book training courses online

Support Current and exclusive news

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Your registration

Register yourself and your colleagues for our new MULTIVAC Customer Portal, and benefit from exclusive online offers:

https://portal.multivac.com

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portal.multivac.com© MULTIVAC 11/2013 · Printed in Germany · Subject to design changes as progress is made MULTIVAC is a registered trademark of MULTIVAC Sepp Haggenmüller GmbH & Co. KG