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Museum of London Annual Report 2003–2004 Museum of London Annual Report 2003–2004

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Page 1: Museum of London annual report 2003–2004...London Transport Museums. The Museums, Libraries and Archives Council approved the Hub’s business and education development delivery

Museum

of LondonAnnual R

eport 2003–2

004

Museum of London Annual Report 2003–2004

Page 2: Museum of London annual report 2003–2004...London Transport Museums. The Museums, Libraries and Archives Council approved the Hub’s business and education development delivery

Museum of London Annual Report 2003–2004

2 Introduction by the Chairman

4 Director’s review

9 Corporate mandate

14 Development

16 Financial and commercial performance

17 People management

18 Exhibitions programme

26 Access and learning

30 Public programmes and events

34 Collaborations

37 Information and communication technologies

38 Collections

42 Facilities and asset management

43 London Wall redevelopment

44 Communications

47 Archaeology

52 Scholarship and research

53 Publications

56 Finance

58 List of governors

59 Committee memberships, 2003–04

60 Staff list

64 Harcourt Group members

Page 3: Museum of London annual report 2003–2004...London Transport Museums. The Museums, Libraries and Archives Council approved the Hub’s business and education development delivery

We have been pleased with the progress indiscussions with the Sainsbury ArchiveTrustees for the transfer of the SainsburyArchive to the Museum in Docklands as along-term loan. The loan will be supportedby an annual contribution from the Trusteesto cover running costs. It is anticipatedthat, following some conversion work toaccommodate the archives, the new facilitywill open to the public in June 2005.

These achievements and many others aredescribed in more detail in this report.

I should like to acknowledge the support ofmy fellow Governors in guiding the Museumtowards the successes it has achieved during the year. I welcome Ms Diane HenryLepart and Mr Robert Dufton, both of whom have joined the Board during the year and bring considerable expertise to its deliberations.

The Governors are most grateful for thesupport of the Secretary of State forCulture, the Minister of State for the Artsand the Corporation of London for theiractive interest in the Museum’s activities.Finally, all Governors join me in thankingthe Director, Jack Lohman, and staff fortheir enthusiasm, their hard work and theircommitment to the Museum’s ambitiousobjectives.

As ever, the Museum has been assisted in delivery and development by the contributions of many friends and supporters. Our thanks go to the Museum’snumerous sponsors, donors, friends andvolunteers, without whom we could neverrealise our vision.

Rupert HambroChairman

I am pleased to record another highly successful year for the Museum of London.

The three major events that took place during the course of 2003–04 were:

• the completion of the Museum inDocklands, which was officially opened byHer Majesty The Queen on 10 June 2003

• the completion of the new entrance foyerand the major temporary exhibitionsgallery at the Museum of London atLondon Wall. We are immensely gratefulto Lord and Lady Sainsbury for their

generosity in providing us with this newgallery, the Linbury gallery, which hasalready staged the first major temporaryexhibition, 1920s: the decade thatchanged London

• progress with the conceptual planning ofa new modern London gallery and learningcentre at London Wall. The new gallery willreinterpret some of the existing galleriesand complete the stories of London’s history to the present day. This is a majorendeavour that will be the Museum’s keypriority for the next five years.

2 3

INTRODUCTIONBY THE

CHAIRMAN

Rt Hon Estelle Morris MP, Minister forthe Arts, and Director Jack Lohmanin the Roman gallery

Lord and Lady Sainsbury visiting thesite of the Linbury Gallery prior tocompletion

Page 4: Museum of London annual report 2003–2004...London Transport Museums. The Museums, Libraries and Archives Council approved the Hub’s business and education development delivery

nationally designated port and river collection publicly accessible for the firsttime. This collection, covering virtually everytrade and operational activity associatedwith the docks, is a testament to the 20years of hard work and determination ofMuseum of London staff.

On 24 May 2003, the Museum inDocklands opened its doors to the public. A grand party for adults and childrenspread out from No.1 Warehouse on to thequayside. Such was the public’s interest inthe Museum that over 15,000 people weredrawn to it in its first week of operation. Inthe first year of operation, the staff havebeen highly praised, noted especially fortheir professionalism, language skills andfriendly and welcoming manner. A very special day for the new Museum was on 10 June when the official opening by HerMajesty The Queen took place. A vastcrowd of East Enders turned out on thequayside to greet the Queen on arrival.

The Museum’s schools programme waslaunched in September 2003. Fourteen different school sessions are offered toschools, ranging from storytelling, historicartefact handling and learning through playin the Mudlarks gallery for the youngestschool children through to regenerationwalks in the Docklands for secondaryschool pupils studying geography.September also saw the start of eveningclasses at the Museum set up in collaboration with Birkbeck College.Students were able to choose a 12- or 20-

week course studying either the port ofLondon’s industrial archaeology or the general history of the port of London from1700 to 1945.

The Museum held many successful community events during the year. One ofthe highlights was the Chinese New Yearprogramme organised in partnership withthe Chinese Association of Tower Hamlets,the London Chinese Association andContinuum Arts. Another popular event wasa reminiscence conference, co-organisedwith the Tower Hamlets African-CaribbeanMental Health Association, that focused on West Indian seamen who had worked on the Harrison Line ships.

The Museum in Docklands received105,969 visitors during the 2003–04 financial year. The Museum has an important role to play in fostering a senseof pride in the area’s rich heritage and isdeveloping into a major cultural resourcefor schools and communities in the EastLondon region.

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The year 2003–04 has been a very busyand successful one for the Museum ofLondon Group. The key strategic highlightswere:

Museum in Docklands

The Museum is housed within London’s oldest range of dock warehouses. No.1Warehouse, West India Dock, has been successfully repurposed into a dynamic21st-century museum. On arrival, visitorsare confronted by the warehouse’s statelyand imposing elevation and on entering byits dramatic wooden flooring and columns.The sensitive conversion of the building has been widely praised. The Museum wonthe 2003 Georgian Group’s award for thebest conversion of a Georgian building.

Within No.1 Warehouse, there are 13 galleries, a 140-seat auditorium, a temporary exhibition space, a library andarchive, a shop, a bar/restaurant, a caféand staff offices. The capital cost of theMuseum was funded principally by theHeritage Lottery Fund with additional fundsfrom the London Docklands DevelopmentCorporation, the Isle of Dogs CommunityFoundation, the Corporation of London anda variety of other corporate and charitabletrusts. In February 2003, the Museum ofLondon and the Museum in Docklandsagreed to amalgamate subject to parliamentary approval of a RegulatoryReform Order that would allow the Museumof London to operate a museum outsidethe City of London. The Museum of Londonassumed day-to-day administration of theMuseum in Docklands before opening.

The displays of the Museum in Docklandshave made the Museum of London’s

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D IRECTOR’SREVIEW

Her Majesty The Queen meeting staffat the official opening of the Museumin Docklands

Entertainers at opening party for theMuseum in Docklands

Page 5: Museum of London annual report 2003–2004...London Transport Museums. The Museums, Libraries and Archives Council approved the Hub’s business and education development delivery

New modern London gallery and the Clorelearning centre

The project team has concentrated onagreeing specifications and priorities of theproject brief – such as education spaces,galleries and visitor facilities – and ondeveloping concepts for the new modernLondon gallery. The architects, WilkinsonEyre Associates, are preparing theirresponses to the project brief.

We are now ready to proceed to a programme of public consultation on ourproposals. This will include representationfrom all our target audiences, from familiesto experts and London commentators.Consultation is of paramount importance to ensure that we develop a truly visitorfriendly and cutting-edge museum and thatwe can demonstrate a need to potentialfunders.

Department for Culture, Media and Sportspending review

The Museum made a substantial submission to the Department for Culture,Media and Sport for current and capitalfunding in 2006–07 and 2007–08. Key priorities are the refurbishment of theLondon Wall building, the development ofthe new modern London galleries, the redevelopment of the learning centre,staffing costs associated with a mergerwith the Museum in Docklands, free admission for adults at the Museum inDocklands and digitisation of the collectionsheld by the London Archaeological Archiveand Research Centre.

London Region Museums Hub

The Museum of London is the lead partnerof the London Museums Hub, the otherpartners being the Horniman, Geffrye andLondon Transport Museums. The Museums,Libraries and Archives Council approved the Hub’s business and education development delivery plans for 2004–06 in February 2004. One of the key aims ofthe Hub programme is to build capacity andexpertise amongst the Hub museums,especially in the areas of an increasedskills base, improved education delivery,improved knowledge of and documentationof collections, improved capacity for strategic planning and better developedregional profile and community relationships.

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The Museum in Docklands is currently aseparate legal entity, although a subsidiaryof the Museum of London, and has its ownCouncil of Trustees, the majority of whomare members of the Museum of London’sBoard of Governors. Now that theRegulatory Reform Order allowing theMuseum of London to operate the Museumin Docklands has been passed byParliament (July 2004), the process of identifying the various options for amalgamation of the Museum in Docklandswith the Museum of London is well underway. A decision will be made in the nearfuture.

Museum of London’s new entrance andmajor temporary exhibition gallery

The new entrance to the Museum ofLondon was opened to the public on 15September 2003 with the launch of theLondon Design Festival as the first formallaunch event. On 14 October, the Chairmanand Lord Sainsbury jointly hosted a dinnerin the new entrance hall. The new temporary exhibition gallery, which was substantially funded by the Linbury Trust,opened to the public two days later with the launch of 1920s: the decade thatchanged London. During the same week the Museum gained a street-level entrancewith the Corporation of London’s new bridge across to St Martin’s le Grand andthe escalator built by Hammerson plc intheir new building at 1 London Wall.

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BELOW FROM TOP Wartime workshop atthe Museum in Docklands; ChineseNew Year at Museum in Docklands;Lord and Lady Sainsbury at the opening of the Linbury Gallery

Rt Hon Estelle Morris MP at thelaunch of the London Design Festivalat the Museum of London

Page 6: Museum of London annual report 2003–2004...London Transport Museums. The Museums, Libraries and Archives Council approved the Hub’s business and education development delivery

The Museum of London is responsible forthe management of the Museum of Londonat London Wall, the Museum in Docklandsand the Museum of London ArchaeologyService. The Museum of London’s missionis to Inspire a Passion for London by:

• communicating London’s history,archaeology and contemporary culture toa wider world

• reaching all London’s communitiesthrough being London’s memory (collecting, exhibiting, investigating andmaking accessible London’s culture),discovering and chronicling London’s stories and interpreting them in aneducative, entertaining and vibrant manner, explaining and recording changein contemporary London

• playing a role in debate about London,facilitating and contributing to London-wide cultural and educational networks

• developing a professional and specialistexpertise about London in all our staff

while bearing in mind that the Museum ofLondon:

• is accountable to the Government, theCorporation of London and the public

• needs to maintain a balance between therequirements of research, public serviceand commerce.

The Museum adopted a new strategic visionthat identified three corporate goals:

• setting standards in leadership and learning

• building a 21st-century museum andorganisation

• delivering cutting-edge communicationand dialogue.

Appointed by both the Prime Minister and theCorporation of London, the 18 members of theBoard of Governors are part-time appointees.The Board in turn appoints the Chairmanand the Museum’s Director, who directs allthe Museum’s activities. The Board sets broadstrategic direction, long-term objectives andpriorities for the Museum. The Board is alsoresponsible for ensuring that the Museum’smanagement team fulfils its responsibilitiesfor the effective, efficient and economicalmanagement of the organisation. There areseven Board committees:

• Archaeology

• Audit

• Building Development

• Docklands

• Finance and General Purposes

• Remuneration and Terms of Service

• Trust Fund Management and Acquisitions.

Museum functions

The primary functions of the Museum relate to collections, lifelong learning, archaeologicalservices and research, exhibitions and

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Directing team

The Directing team was brought to fullstrength following the departure ofGenevieve Cowcher and Michelle Chambers,whom I thank for their substantial contributions over a number of years. Kate Starling was confirmed as ManagingDirector of the Museum of London whileTaryn Nixon is Managing Director of theMuseum of London Archaeology Service. In November Darryl McIntyre was appointedGroup Director, Public Programmes, and inApril and July Francesca Mahoney andDavid Spence were appointed GroupDirector, Finance and Corporate Servicesand Managing Director, Museum inDocklands respectively. Alex Werner servedtemporarily as interim Managing Director

of the Museum in Docklands and contributed enormously to its continuingdevelopment.

Finally, my thanks must go to all those whowork at the Museum as staff, volunteersand contractors. They have demonstrated in this busy year that they are committed to delivering the highest quality of serviceto our visitors and users, and to making the Museum a special place. They havecontinued to contribute enormous professionalism, skills, knowledge and creativity towards achieving the Museum’sgoals and aims.

Professor Jack LohmanDirector

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CORPORATEMANDATE

THE MUSEUM OF LONDON’SMISSION AND A IMS CORPORATE PROFILE

School children on a visit to theMuseum of London

Visitors enjoy the Chinese New Yearcelebrations at the Museum inDocklands

Page 7: Museum of London annual report 2003–2004...London Transport Museums. The Museums, Libraries and Archives Council approved the Hub’s business and education development delivery

Visitor numbers and analysis

The Museums’ total visitor attendance was 487,497. The increase can be attributed to the opening of the Museum in Docklands, the continued effect of freeentry, the opening of the new exhibitiongallery and the exhibitions and events programmes at the London Wall venue, aswell as the increase in the number ofschool students participating in bookedschools programmes.

Museum of London

The table below shows that visitor figuresincreased from 362,685 in 2002–03 to381,528, an increase of nearly 19,000 visitors, in 2003–04.

Visitor numbers during February and Marchwere particularly good, a consequence ofthe strong public interest in the Treasuresof a Saxon King exhibition. The visitor numbers for the summer months in 2003were low, which was in keeping with thepattern for all London museums as a resultof the extremely hot weather. The buildingworks associated with the new entrancealso had an impact on visitor numbers.

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public programmes. All are designed toinform and engage visitors’ interest in thehistory, heritage and cultures of London. To achieve its functions the Museum hasadopted a matrix organisational structure:

• Finance and Corporate Services: groupresponsibilities for finance, humanresources, retail and licensing,Department for Culture, Media andSport/Corporation of London liaison,insurance and risk management

• Public Programmes: group responsibilitiesfor learning and access, curatorial, designand exhibitions, information and communication technologies and newmedia, London Region Museums Hub

• Museum of London (at London Wall): operational management of Museum ofLondon; group responsibilities for management of collections and estates

• Museum in Docklands: operational management of Museum in Docklands;group responsibilities for commercial hireand catering income, marketing, press and visitor management

• Museum of London Archaeology Service:operational management of MoLAS andMuseum of London Specialist Services;group responsibilities for archaeology andpublications.

In addition, the Director’s office includes theDevelopment Department, with responsibilityfor fundraising.

Targets and achievements

The three-year funding agreement(2003–06) between the Department forCulture, Media and Sport and the Museumof London have identified the followingquantitative targets for 2003–04:

* Unique user means each visit to the Museum’s website that is longer than 10 minutes.

These targets and achievements relate only to the Museum of London’s venue atLondon Wall. Visitor numbers are countedthrough various means: electronically,bookings and, in the case of C2DE visitors,regular market surveys.

The internal targets set for the newMuseum in Docklands venue for 2003–04,

noting that the Museum opened to the public on 24 May 2003, were:

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PERFORMANCE AT A GLANCE

Visitors queuing to see the spectacular finds in the Treasures ofa Saxon King exhibition

Page 8: Museum of London annual report 2003–2004...London Transport Museums. The Museums, Libraries and Archives Council approved the Hub’s business and education development delivery

The Museum’s strengths include its:

• extensive collections – the Museum’s collections are the largest and most comprehensive resource definingLondon’s history, archaeological heritageand cultural diversity

• distinctive brand – the Museum of Londonis the world’s largest urban history museum and people look to it for itsscale, the scope of its subject matter, thequality and diversity of its collections andresources, certain iconic exhibits and itsscholarly, authoritative interpretation ofLondon’s history

• archaeology – the Museum is uniqueamong national museums in operating itsown major archaeological unit, tappingdirectly into primary archaeological dataand proactively driving its own academicresearch agenda and publications programme. Through the provision by theMuseum of London Archaeology Service(MoLAS) of professional archaeologicalservices to the property sector, theMuseum plays an active and dynamic role in London’s evolution, growth anddevelopment. Through the LondonArchaeological Archive and Research Centre(LAARC) the Museum curates and providesaccess to the largest archaeologicalarchive in Europe, containing finds andrecords from over 5000 excavations

• customer focus – visitors’ comments indicate that they are treated with friendliness and helpfulness by all staff.Visitor assistants have considerable

knowledge and understanding of the collections and enhance the visitor experience.

The Museum’s challenges are to:

• complete the story of London – majorfunding is required to display the story ofLondon’s histories, heritages and culturesto the present day, to improve the deliveryof information resources, especially information about the collection in electronicformat, and to enhance visitor services

• maintain the London Wall facilities – thefacility is now almost 30 years old and is becoming worn out. Additional fundingwill be required to address capital infrastructure repair projects that havebeen identified as part of a 20-year building maintenance programme

• develop a client-focused approach – usingvisitor data as well as in-house expertisein access and learning, marketing and visitor services, the Museum is continuingto diversify its audiences. The Museumwill continue to evaluate its programmes

• share knowledge with audiences beyondthe museum. The Museum, with a collection of 1.2 million objects, has amandate to make these objects and thesupporting information as accessible aspossible to public, scholars, students,enthusiasts and special interest groups.The Museum aims to improve its outreachcapabilities through electronic technologies,including broadcasting.

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Museum in Docklands

The first year’s visitor figures for theMuseum in Docklands are shown in thetables below. The annual visitor figure for2003–04 was 105,969. The opening eventattracted 15,000 people – 6,000 morethan expected.

Note: the museum opened in May 2003; there were no visitor figures for April 2003.

The majority of the Museum of London’svisitors are from socio-economic groupsABC1, which is not untypical of largeLondon museums. Approximately 6% of visitors are from group DE and groups from C2DE represent 10% of all visitors. In terms of cultural diversity approximately11% of the Museum’s visitors are from aminority ethnic community. Adult audiencestend to be weighted towards the older agegroup, with nearly 50% of visitors over 40years of age and people over 60 years ofage comprising 17% of visitors. Almost half of the Museum’s visitors are touristsfrom overseas, of whom 50% have Englishas an additional language.

Electronic outreach remains a key methodof reaching audiences and sharing knowledge. The Museum’s websites areaccessed more than 4500 times a day,with an average visit length of 15 minutes,and currently encompass more than30,000 screens of information.

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LOOKING TO THE FUTURE

School children working at theMuseum in Docklands

A school visit to the Museum inDocklands

Month Actual visitorfigs 2003–04

Visitor figs target(2003–04)

April

May

June

July

August

September

October

November

December

January

February

March

0

12,333

16,967

19,522

18,538

16,967

15,135

14,005

10,167

13,972

15,545

13,516

0

18,285

7,701

7,573

7,832

8,288

11,063

7,562

5,330

6,980

15,837

9,518

Total annualfigure

166,667 105,969

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In the first six months of the year there wasa total review of all the fundraising prioritiesof the Museum of London as well as theMuseum in Docklands. Various recommendations were made to theMuseum, resulting in a new departmentwith a new structure and aims. The key priorities for the department have been to:

• to promote the aims and objectives ofthe Museum to sponsors, grant-makingbodies and high-net-worth individuals

• raise at least £500,000 per annum by2007 for revenue funding for theMuseum

• establish new sources of unrestrictedincome to enable the Museum to supportunspecified baseline activities

• ensure that all development activities areefficiently managed and cost effective.

The Museum is grateful to all its fundersover the year for their varied and generoussupport, which is listed in this report. The Museum is also grateful to TheIndependent newspaper for its support during February and March with full-pageadvertisements in their magazine for forthcoming exhibition programmes as wellas promoting the Museum in Docklands.

In October, the Harcourt Group, theMuseum’s patrons group, held their annualdinner at the Museum in Docklands, whereTessa Manser, Chairman of the group forfive years, handed the leadership toCamilla Mash. The Museum of London is

immensely grateful to Tessa Manser for allher hard work and support over the pastfive years. Membership of the HarcourtGroup remains stable but a new target of doubling the membership during next yearhas been set. During the next financial year members of the Harcourt Group will be offered their first archaeological tourabroad.

The Museum relaunched the Friends membership with a higher membership fee and a new ‘advisory board’, hosted a‘Spring Party’ for the Harcourt Group to welcome its new Chairman, Camilla Mash,and to recruit new members, led a concertedpush to raise further funds for the Medievalgallery to complete the very successfulfundraising effort begun two years ago andinitiated the early stages of planning for thenext stage in the building programme.

The Friends membership has been declining over the past year and there has been a fall in attendance at Friendsevents. It is hoped that during the next fewyears, through a better quality of event,more free events and a proactive recruitment campaign, the Museum willreverse this trend.

The Friends of Fashion continues to be amost supportive group. Their donationshave provided an evening gown byAlexander McQueen, which will be one ofthe key garments for next autumn’s majorexhibition, The London Look: fashion fromstreet to catwalk.

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DEVELOPMENT

A Harcourt Group evening event forthe 1920s exhibition

Page 10: Museum of London annual report 2003–2004...London Transport Museums. The Museums, Libraries and Archives Council approved the Hub’s business and education development delivery

Significant progress was made towardsreaching the Museum’s goal of reviewingand modernising its management and support of human resources. The Boardapproved a restructuring of the Personneland Training Department, which included itsbeing rebranded from October 2003 asGroup Human Resources. The decision wastaken to deliver human resources servicescentrally to all areas of the Museum’s activities, ensuring a consistency ofapproach and cost-efficient processes.

Other developments included appointmentsto the posts of senior human resourcesmanager and human resources advisor foremployee resourcing. These new postshave responsibility respectively for policydevelopment and oversight of recruitmentpolicies, coaching and advising line managers and other staff on best practicein this crucial area of the Museum’s activities. The Group Human ResourcesDepartment is working closely with thediversity manager to create a workforcethat better reflects the Museum ofLondon’s many diverse audiences.

A number of existing policies are underreview and will be realigned with theMuseum’s strategic plan where necessary.The human resources team has alreadyintroduced a number of policies intended toimprove the working environment for staff.

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The Museums’ annual turnover was£20.6m, including grant in aid of £6.6mfrom the Department for Culture, Media andSport and £4.9m from the Corporation ofLondon, and £3.1m raised in sponsorships,trusts and other grants. It aims to strengthen its financial and operational viability by:

• increasing fundraising efforts

• maximising net commercial revenues

• continuing to seek new sources of funds.

In the area of operational viability it willachieve this objective by:

• reviewing its corporate performance

• implementing more effective, economicaland efficient policies, procedures andprocesses

• maintaining and repairing the buildinginfrastructure as the facility ages.

Alternative sources of delivery, such asemerging technologies, will continue to beused wherever possible. The Museum willalso continue to work with private and public sector partners to manage elementsof its operations and reduce associatedcosts.

MoLAS continued to experience adversetrading conditions and this was recognisedin the setting of a deficit budget for thefinancial year. The budgeted deficit was,however, exceeded because the last quarter’s trading, which had been forecast

to be strong, fell considerably below expectations.

Sales at the Museum of London shop suffered when it was moved to a temporary location during the work on thenew entrance project, but the opening ofthe new shop has led to improvements insales figures since September 2003. Sales at the Museum in Docklands shopwere lower than anticipated because of ashortfall in visitor numbers. The Retail andLicensing Department was restructured tobring in a retail specialist as departmenthead and to invest more resources in the development of our licensing activities andpicture library to generate income in futureyears.

The contract to run the bar/restaurant atthe new Museum in Docklands was awarded to Searcy’s, which managed to set up the 1802 bar within a very tighttimescale, opening on the same day as the museum itself. 1802 has been a great success, producing a significant incomestream for the museum, and achieved thedistinction of being short listed by theEvening Standard as Bar of the Year.

The opening of the Museum in Docklandsled to the expansion of the commercial hire sales team to promote and sell theattractive facilities within this new venue.Although business was slow at first, theresult for the year was a net profit and theefforts put into developing contacts arebeginning to generate increased returns.

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F INANCIAL AND

COMMERCIALPERFORMANCE

PEOPLE MANAGEMENT

ABOVE FROM TOP The human osteologyteam, based in the Wellcome Centrefor Human Bioarchaeology; the Facesand Places project team

My visit to the MoL for the first timewas a brilliant experience. All the staffwere very, very, very helpful. I was verysurprised to find this type of help andpolite service anywhere in London.’

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1920s: the decade that changedLondon (17 October 2003 – 18 July 2004)

Designed and installed by a team of in-house staff, this major temporary exhibition provided a panorama of Londonduring the 1920s, with a special emphasison the processes of change that definedthose years. The display drew on theMuseum’s extraordinary social history collections and included many audio-visualelements to make the subject accessible to families. This exhibition not only markedthe Museum’s successful return to a majorprogramme of temporary exhibitions butalso trialled a number of new approaches,such as an adventurous and atmosphericdesign style, a more visible focus on interactives and children’s trails, anentrance fee for temporary exhibitions anda cross-marketing campaign with theMuseum in Docklands.

Reviews and comments from visitors indicate that the exhibition was a majorsuccess with both public and critics.

1920s: the decade that changedLondon in the newly completedLinbury GalleryMAJOR TEMPORARY EXHIB IT IONS

The Museum continued to deliver a diverseand innovative series of exhibitions, ofmajor importance in the successfulachievement of the Museum’s strategicgoals. Although requiring a considerableinvestment of financial and staff resources,they contribute significantly to the gatheringand dissemination of knowledge aboutLondon’s history and heritage, the establishment of partnerships with othercommunities, revenue generation, and collection development and conservation.

During the past year the Museum continuedto plan the development of new displaysand opened a number of exhibitions,including:

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Medieval gallery

The year saw the taking shape of plans forthe proposed replacement for the currentSaxon, Medieval and Tudor galleries. Thenew gallery, Medieval London, telling thestory of London from the end of the Romanoccupation in c AD 410 to the Reformationin the mid 16th century, is scheduled toopen to the public in October 2005.

Fundraising continued during the year withmore than £600,000 of the estimated redevelopment budget of £750,000 raisedfrom external sources, including generousgrants from the Corporation of London, theDepartment for Culture, Media andSport/Wolfson Challenge Fund and fromLondon livery companies.

The design firm At Large has been commissioned to design the gallery andhas made considerable progress with the development of design concepts, whichtake into account also the results of audience focus group consultations. The gallery will draw heavily on the results of archaeological excavations as well as historical research during the past 25years.

EXHIB IT IONSPROGRAMME

It has been a great experience. I havelearned a lot about London, how it hasgrown with time. I never knew there wasa London before London. But now I do.There are so many great things you canlearn from this museum.’

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The Capital Concerns series restarted inSeptember 2003 after an absence because of the new entrance project. Theseries was devised originally as a way ofbuilding the Museum’s contemporary profileand takes as its subject matter issues oftopical interest.

The first exhibition in the revised serieswas Urban Grime (19 September 2003 –18 January 2004), which explored the environment and London’s credentials as a ‘green’ city. It examined five key environmental issues of concern toLondoners today: air quality, energy, waste,biodiversity and noise. A historical contextwas provided using objects from the collection, such as smog masks and archaeological evidence of recycling. The exhibition used recycled materials where possible, including chairs made from recycled plastic bottles and plinth surfacesmade from crushed CDs. As part of the project a youth group created a graphicpanel and a ‘talking heads’ video voicingtheir views on the exhibition’s themes.

Black History Month was celebrated with a photographic display, Through London’sEyes (1 – 31 October 2003), devoted to the work of Charlie Phillips, a self-taught photographer who recorded the life of theWest Indian and African community inNotting Hill during the 1960s and 1970s.Connected London – 125 Years of theTelephone (30 January – 9 May 2004) told in a simple way the history of telecommunications in the capital, focusingespecially on the mobile phone revolution.The display included oral history, film,cutting-edge design and web-based interactives to appeal to a broad anddiverse audience. For the first time at theMuseum visitors were able to ‘text’ in theircomments on the issues raised in the exhibition. Objects on display included samples of the Atlantic telegraph cable(1856), a Second World War telephonist’sgas mask and an ‘Astrofon’ phone commemorating the privatisation of BT.Whatever Happened to Council Housing?(May 2004) explored contrasting case studies and different points of view to raisequestions about the impact on London ofceasing to build council housing.

CLOCKWISE FROM TOP LEFT Urban Grime;Connected London; photographerCharlie Phillips at Through London’sEyes; Whatever Happened to CouncilHousing?

OTHER EXHIB IT IONS

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Throughout the exhibition there will be aseries of events including lectures by leading figures in the fashion world, studydays, gallery talks and workshops exploringthe skills associated with clothing trades.Community groups and fashion studentswill stage fashion shows inspired by thecollection, and throughout there will be sessions when visitors can have their photograph taken and added to the exhibition, keeping it alive and up-to-date in the spirit of London fashion.

The London Look: fashion from street to catwalk (29 October 2004 – 8 May 2005)

Preparation for the Museum’s major exhibition for 2004–05, The London Look:fashion from street to catwalk, began in2003. Scheduled to run from October 2004to May 2005, the exhibition will be the first inBritain to celebrate the creativity of London’sfashion designers and the unique sense ofstyle for which Londoners are famous.Together with the accompanying book,written by Edwina Ehrman, ChristopherBreward and Caroline Evans and publishedby Yale University Press, it will show howdesigners have used the history and cultureof the city as a springboard for their ideas.

Drawing on the Museum’s internationallyrecognised dress collection, the exhibitionwill feature men’s and women’s fashions,oral histories, photographs and films,arranged around four main themes: innovation, tradition, alternative dressingand fusion. Key loans have been made bydesigners John Galliano and AlexanderMcQueen, model Kate Moss and stylewriter Hamish Bowles, while donations havebeen made by Burberry Prorsum, Sir PaulSmith and Manolo Blahnik. Over 140 mannequins will be grouped on largeplinths to recreate the feel of the catwalk.Music, light, colour and different textureswill project the excitement of the fashionscene. Young visitors will have the opportunity to try on garments in speciallydesigned changing rooms.

An Alexander McQueen dress to bedisplayed in forthcoming exhibitionThe London Look: fashion from streetto catwalk

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Für das Kind

The Museum worked with the World JewishRelief, Flor Kent, Network Rail and theImperial War Museum to install and launchat Liverpool Street station the sculptureand showcase commemorating the transport of Jewish children from easternEurope in the 1930s.

Holidays of a Lifetime

The exhibition of ephemera and graphicpanels drew both on the Museum’s socialhistory collections and on holiday memories and souvenirs collected throughcommunity workshops. The exhibition had a successful tour at Hillingdon and Barkinglibraries in 2002–03, and at Battersea central library and the Idea Store at Bowfrom 18 March to 28 May 2003.

Faces and Places

Pairs of posters were installed for sixmonths across 22 stations on the LondonUnderground network as well as being ondisplay in the Museum’s new foyer from 15 March to 10 September 2004. Theposters were the result of workshops runby the Access and Learning Departmentwith community groups, who selectedimages from the Museum’s collection andwrote poetry inspired by these images. The exhibition was a collaboration withLondon Transport under the banner of theirPlatform for Art initiative.

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The Pepys’ London (8 May 2003 – 3November 2003) exhibition presented vividreminders of the accomplishments,ambitions, dreams and challenges of Samuel Pepys. The Museum launched Pepys’London simultaneously on its website.Waiting for Fire (18 November 2003 – 18February 2004), a contemporary art installation by Hungarian artist Balazs Kicsny,inspired by the Great Fire of London (1666)and objects in the Museum’s collection,opened in the Treasury space. The innovativeWomen’s Talk exhibition, part of theLondon’s Voices project and on display from2 April till 27 June 2004, was the first exhibition by the Museum to include nophysical objects. Its content consistedentirely of sound and enabled visitors toeavesdrop on the evocative memories ofLondon women during the past 70 years.

TOURING EXHIB IT IONS

BELOW The Duke of Edinburgh visitingPepys’ LondonRIGHT Floella Benjamin opensWomen’s Talk

CLOCKWISE FROM BELOW Für das Kind;Holidays of a Lifetime; Faces andPlaces

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The Dig

Although designed and built the previousyear, this was the overall winner of theInterpret Britain Awards in 2003–04 inrecognition of outstanding interpretativepractice. It was also a finalist in Museumsand Heritage Show Awards for excellence in the educational initiative category.

Throughout the year the Design andExhibitions Department provided graphicdesign and technical support to theMuseum of London’s programme of eventsby producing more than 70 flyers, leafletsand posters promoting study days, lecturesand festival events. A variety of promotionalprint material was prepared for theMuseum in Docklands.

artist Graeme Miller. This project was apartnership between Artsadmin and theMuseum of London.

Treasures of a Saxon King

Following the public announcement of thisexciting discovery by Museum of Londonarchaeologists, the finds were exhibited initially at London Wall and subsequently at Southend Central Museum. The exhibition, complemented by an interactive conservation display and a lecture programme, was achieved as a collaboration between Southend CentralMuseum and MoLAS. Both the discoveryand the exhibition attracted very large numbers of visitors and users of the website.

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London Wall walk

Working with Foster and Partners, theMuseum provided the design for a series ofgraphic panels interpreting the site of theRoman wall visible after the construction ofSir Norman Foster’s landmark building inNoble Street in the City.

Linked

The Museum provided four themed exhibitions in east London libraries following the route of the Linked project.These exhibitions told the story of the M11 link road, celebrating it in soundinstallations and a touring exhibition by

GRAPHIC DESIGN

BELOW LEFT Ever popular, The Dig isheld at Mortimer Wheeler House onspecial events days at the LAARCBELOW Faces and Places at theMuseum of London

BELOW FROM TOP Treasures of a SaxonKing; part of the Linked project atWanstead Library

The 1920s exhibition isabsolutely excellent.Visually stimulating, welllaid out and presentedand thoroughly interesting.Fantastic – I really enjoyedmyself.’

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Significant external funding from theLondon Region Museums Hub, Partners forLondon and Deutsche Bank has allowed theMuseum to achieve this visitor figure by:

• improving the quality of marketing materials

• increasing the staffing of the schoolsteam from one to three

• developing new programmes for secondary schools

• developing a new outreach programme for schools

• improving and increasing web content forschools

• establishing a new electronic network for teachers.

Throughout the year key programmes forschools were well attended and received.Storytelling and gallery drama have consistently performed well in terms ofdemand and evaluation.

Programmes for adults included eveningclass sessions on subjects ranging fromarchaeology and creative writing to the history of 19th-century London, as well aslunchtime lectures, seminars, walks, visits,tours, community projects and specialevents. The 1920s exhibition provided arich theme for the adult events programme,with a study day on Hollywood being particularly well received and gained a 92%approval rating.

To support the Museum’s objectives a number of initiatives were developed toattract more users from the social categories C2DE and from ethnic minoritiescurrently under-represented in the Museum’svisitor profile. For example, events organised as part of the Greater LondonAuthority’s Respect festival attracted analmost entirely new audience, 90% of whomwere from the African-Caribbean community.

The social inclusion officer funded by theHeritage Lottery Fund continued to deliver a successful programme for primary andsecondary schools, under the banner ofLinking Lives. The Museum is grateful tothe programme’s supporters, including theGolden Bottle Trust, Deutsche Bank, FidelityInvestments and C M S Cameron McKenna.

Access projects this year included supportfor adult basic skills literacy classes and aliteracy project funded by the City of LondonFestival, in which elderly community groupmembers and prisoners were able to contribute to the Pepys’ London exhibition.

Community groups and schools werebrought together in the Faith Box project,funded by the Department for Educationand Skills. Learning resources were developed by Christian, Buddhist, Hinduand Jewish groups working in partnership with 180 secondary school pupils. Thecompleted boxes have been on loan toschools since September 2003 to supporttheir curriculum studies.

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The Access and Learning Department tooka leading role in developing an extensiveresearch programme and formulating theLondon Region Museums Hub’s ambitiouseducation plan for 2004–06. The Museumsecured £129,603 from the Museums,Libraries and Archives Council to fund theprogramme. Specialist researchers werecommissioned to explore teachers’ needsand their ideas about learning in museums,pupils’ views on museum experiences, andprovision for schools programmes acrossLondon’s 180 museums and galleries.

The Institute of Education also carried outa rigorous assessment of the quality of the schools’ services provided by each ofthe Hub museums. In addition, a panel ofexpert advisors around England was established to shape the development oflonger-term plans.

The Museum has given high priority toestablishing an outreach service for secondary schools, to developing sessionsand resources to support national curriculum subjects relating to literacy andcitizenship, and to creating new promotional materials and a teachers’ e-mail network to keep schools abreast ofnew Museum initiatives. The Museum willassess the impact of its programmes onpupils, ensuring that their diverse learningneeds can be met.

The Museum’s London Wall venue significantly exceeded its annual target of38,000 students by attracting 62,965 students. The accompanying table (left) provides a dissection of school visits for2003–04.

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ACCESS ANDLEARNING

MUSEUM OF LONDON

A Museum of London Faith Box

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The adult learning programmes haveengaged a variety of audiences with verydifferent needs. One innovation has beenthe ability to show films in local communitylanguages. Important partnerships havebeen developed with Tower HamletsCollege, Birkbeck College, African-Caribbeanand Bengali groups, local businesses andthe London Chamber of Commerce andIndustry Commercial Education Trust. Theprogrammes developed this year have created a firm foundation for future development.

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The following table provides a monthly dissection of school visits:

A new schools programme compiled anddistributed in January 2004 stimulateddemand for sessions in and visits to theMuseum. Sessions have been developed to complement the national curriculum forstudents aged from 5 to 18, addressingsubjects such as history, literacy,citizenship and geography. The programmefeatures learning through play, lectures,debate, drama, object handling and literacy.Evaluation of the programme, together with consultations with teachers, hasresulted in the fine tuning of what will beoffered in the 2005–06 academic year.

Public programmes have steadily attracteda growing audience for informal learningsessions. The Mudlarks gallery is meetingthe needs of a dedicated younger audience,while community links have been developed through co-producing events tocelebrate significant festivals. The ChineseNew Year festival in February was organised with local Chinese communitygroups and was very well attended. TheBangladeshi New Year attracted a smalleraudience but received extremely good publicity from Bengali press and television.The Museum will build on these links infuture.

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MUSEUM IN DOCKLANDS Workshop events at the Museum

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• London on Hold – oral history extractsplayed to callers to the Museum’s switchboard

• Voices Online – three online exhibitions,February 2004

• Memory Bags – oral history extracts printed on 15,000 bags distributed atRidley Road market, Hackney in February2004

• London at Play – hospital radio projectwith University College hospitals (2004)

• Women Talk – preparation work for theWomen Talk exhibition (opened May2004).

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The delivery of a wide range of educational,informative and entertaining public programmes and events relevant to theMuseum’s objectives is an important partof the Museum’s functions During the yearthe Museum provided an extensive andwell-received programme for visitors.

London’s Voices

This was the final year of London’s Voices,a three-year programme of activities fundedby the Heritage Lottery Fund. London’sVoices began as a collection developmentprogramme to develop the oral history collection through acquiring new materialand finding new ways of making oral historyaccessible. Community involvement wasalways one of its founding principles, butover the three years the programme hasembraced a far stronger element of community consultation and direction thanoriginally envisaged. The project’s strategicvalue to the Museum lies in developing notonly the collection but also staff skills innew ways of working with communities, of working beyond the Museum’s walls and of working in new media with different sorts of practitioners.

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PUBL IC PROGRAMMES

AND EVENTS

Participants in the London 16–19project

BELOW FROM TOP Memory bags at RidleyRoad market; visitors to Women’sTalk

Two of this year’s outputs were artists’commissions: Linked, in which sound artistGraeme Miller, using new technology,created a site-specific soundscape art workon streets in East London, and ColourContacts, in which Indian classical dancerscreated a dance based on the Museum’soral history collections. Other outputs delivered in 2003–04 were:

• Questioning London – results of an ‘alternative census’ of 2,600 Londonersplaced online in April 2004

• Postcards to London – oral historyextracts printed on 10,000 postcards distributed to 80 cinemas around London

• London 16–19 – digital collecting projectwith six youth groups culminating in a performance event at the Museum inSeptember 2003

My children didn’twant to come thisafternoon. Then theydidn’t want to leave!’

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Special events

During the year the Special Events teamachieved its highest ever revenue fromcommercial hire. After May 2003 theMuseum in Docklands was marketed as not only a new but also a unique culturalvenue for hire in the Docklands/CanaryWharf area. The team managed 66 externalevents at this new site, attracting a diversity of clients ranging from local borough councils to the Capital Radio roadshow.

The process of drawing back clients lost to the Museum during the building periodbegan in earnest, together with a review of the pricing structure and catering lists. A proactive sales approach and the dedication of the team led to year-on-yeargrowth in commercial hire of almost 50% to £146,000 at Museum of London, whilethe first-year income at the Museum inDocklands was £121,500.

The construction of the new front entranceand improved access facilities imposedsome operational challenges but, with acommitted front-of-house team, visitorswere welcomed through the temporaryentrance and were able to enjoy a high-quality visit. The very few complaints werefar outweighed by the many expressions ofsupport.

Gallery assistants are now known as visitor assistants and have embraced the requirements of this new role with enthusiasm and dedication. Staff havebeen able to assist with telling the story ofLondon’s history in a more proactive andvisitor-focused manner while still providinga high level of invigilation.

The new team of 30 visitor assistants atthe Museum in Docklands completed a five-week training programme to ensure the delivery of the best possible customerservice and safety in the galleries. Thetraining included:

• customer service skills

• core institutional values and service principles

• team building

• explainer skills

• first aid

• managing physical and verbal abuse

• disability awareness.

The results of this intensive training programme are evident in comments fromvisitors. Approximately 10% of customercomments compliment staff on their knowledge and professionalism, and 30%of the team have received letters and comments naming them individually forenhancing the visit. The visitor assistantshave also contributed to the events andschools programmes by running workshopsand storytelling sessions and providingguided tours.

The call centre based at the Museum inDocklands provides both a switchboard service to the entire Museum Group and a booking office for all events. Softwareupgrades have enabled call volumes to bemonitored, allowing staffing levels to beadjusted when needed.

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V IS ITOR SERVICES

National Archaeology Days

An ambitious programme of events, stagedin July for the 2003 National ArchaeologyDays, involved two days of activities atLondon Wall, the Museum in Docklands,London Archaeological Archive andResearch Centre, the Guildhall amphitheatre and the Billingsgate Romanbathhouse.

ABOVE Staff dressed for a 1920seventRIGHT Children taking part in aNational Archaeology Days event

ABOVE Visitor assistant Tim Peterswelcoming visitors to the Museum ofLondon

I would like to say I have neverbeen to a museum where all thestaff have been so helpful and kind,and so willing to go out of their wayto help visitors…thank you.’

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Moving Here

Throughout the year, the Museum continued to contribute to the Moving Hereproject (funded by the New OpportunitiesFund), an attempt to increase access tohistorical resources relating to migration to Britain. The project has been managedby The National Archives with the Museumas one of the lead partners. By January2004, the Museum had contributed 760catalogue records, 1000 digital images andnearly 80 hours of oral history recordings.A major output of the project has been awebsite, <www.movinghere.org.uk>, thatwent live in 2003 and was awarded BestHistory Site by Internet Magazine.

The National Archives continues to developthe website and has made further fundingapplications to the Heritage Lottery Fund. It is hoped that the Museum will carry onwith its involvement in the project shouldthese bids be successful.

Royal College of Art

The Museum supported an Arts andHumanities Research Board-fundedresearch programme in developing digitalimaging of textiles. The ‘digital dress’,created from an 18th-century dress in theMuseum’s collections, was given a publicshowing in February 2004.

Royal Holloway

The Museum continued its partnership withRoyal Holloway, University of London, bycontributing to its material culture andmedieval history MA courses. The Museumcontinued to be a joint partner in anEconomic and Social Research Council-funded PhD studentship on the subject oforal history and the river. This was the firstyear of the studentship and staff wereactively involved with scoping the projectand research methods, which will have apublic output in 2005.

Courtauld Institute of Art and BirkbeckCollege

Discussions were initiated about a possiblejoint funding bid to the Arts and HumanitiesResearch Board to create a definitive database of the various places where artwas exhibited in London from the mid 17thcentury to the present day. An unsuccessfulattempt was made to find external fundingfor a trial project, but all partners are committed to the ‘London Art Sites’ projectthat will proceed once funding is secured.

PhotoLondon

The Museum continued to be an activepartner in this consortium, which bringstogether key libraries and archives in Londonto fund and maintain a portal websitedevoted to London’s historic photographs.

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Among the Museum’s leading priorities arethe creating and sustaining of partnershipswith a range of public and private sectororganisations and the improvement of itsclient-focused approach in order to makeits resources and subject matter as relevant as possible to its clientele. Majordevelopments during the year were:

The Sainsbury Archive

The Sainsbury Archive, established over 30years ago, provides a unique record of thetransformation that has occurred in retailing since the mid 19th century and thesocial impact of this change upon society.

The archive has strong associations withLondon and complements existing Museumcollections concerned with social and economic events in London’s history.Discussions and planning meetings havebeen held with the Sainsbury Archive Trustabout the relocation of the archive to theMuseum in Docklands, and those plans arenow well advanced. The archive will be relocated to the Thames gallery during2005 and will be accessible to researchersand the public.

The Museum has also been managing aproject to catalogue the archive collection.Both an inventory of the collection and acatalogue of corporate records were completed and work has started on recordsrelating to advertising, branches and packaging. These sections of the catalogueare nearing completion, with over two-thirdsof the material catalogued to ISAD(G) standards. The archive has responded tonumerous enquiries from both Sainsbury’sand the public. The subject of enquiriesrange from genealogy and local history touniversity studies of development in thefood industry.

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COLLABORATIONS

The proposed design of theSainsbury Archive at the Museum inDocklands

Loyd Grossman at the launch of thePhotoLondon project

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Support systems and web developments

The Information Technologies Departmentprovides both technical support to theGroup’s IT systems and delivery of a number of specialised projects in supportof core functions. The web-based projectsincluded Pepys’ London and the 1920sexhibition. A partnership with BT enabledboth the delivery of a simple website insupport of the Connected London exhibitionand the opportunity to trial the use of wireless content delivery to PCs in the gallery.

A major new website was created to support the ceramics and glass study centre, and web visitors can now browseand order copies of 1400 sample imagesfrom the picture library website. In collaboration with third-party developers, twosubstantial new curriculum-based packages,Digging up the Romans and Target theTudors, were added to the relaunched learning section. Other new initiativesincluded a useful new ‘hot topics’ section.

The entire website for MoLAS was revisedand relaunched, the latter taking place atthe MoLAS annual review launch when forthe first time the annual review was published online both as a set of webpages and a printable version. Internal communication has been enhanced atMoLAS following the revision of the intranetfacility, while work with the MacDonaldCentre for Archaeology allowed system teamstaff to review and implement a new IT infrastructure at an excavations site in Turkey.

Successful infrastructure projects includedthe implementation and configuration of aweb content management system platform,a major upgrade for all e-mail servers andclient management software, the implementation of both a dedicated webserver and more powerful database softwareto deliver increasingly richer web projects.

Exploring 20th-century London

In March 2004 the Museum received a substantial grant from the Museums,Libraries and Archives Council through itsDesignation Challenge Fund to createonline learning resources in associationwith London’s Transport Museum. Exploring20th-century London will be an importantpartnership project for the Museum duringthe coming year, involving staff from severaldepartments. The London Museums Hubhas also given financial support to the project, enabling the creation of a larger set of learning resources from museumsthroughout the region.

The Museum of London and LondonTransport Museum will contribute 9000records to the project, including associatedimages and oral history recordings.Contributions from the Hub partners willeventually lead to approximately 12,000records digitised by the end of the project.

The project, which will start in April 2004,has a completion date of March 2006.

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The Women’s Library

Staff were heavily involved with TheWomen’s Library’s initiatives, in particularthe 100th anniversary of the founding ofthe Women’s Social and Political Union, themain suffragette campaign group.

Reaktion Books

The Museum provided photographs for anew book of essays, London from punk toBlair, that was launched at a conferencehosted by the Museum in November 2003.

Refugee community history project

Forming a collaboration between theMuseum, the Evelyn Oldfield Unit of theCorporation of London and various refugeewelfare organisations, this project willrecord oral histories of refugee groups. Theconsortium has received financial supportfrom the Heritage Lottery Fund.

BT Connected Earth partnership

The Museum is one of the lead partners inthis consortium, which is designed to disperse the ‘national’ collection oftelecommunications heritage throughoutvarious major museums. Led by BT Groupplc, the consortium’s other partners includethe Science Museum, the NationalMuseums of Scotland and The Museum ofScience and Industry in Manchester. Thethree main Museum of London events arising from the Connected Earth projectthis year were the formal transfer of collections from BT to the Museum ofLondon, which involved the rehousing of thecollections at Mortimer Wheeler House, thetelecommunications presence in the 1920sexhibition, and the Connected Londonexhibition.

University of East London

Meetings were held to scope a series ofseminars, a possible conference andresearch work required to support the newmodern London gallery.

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INFORMATION AND COMMUNICATIONTECHNOLOGIES

Connected London exhibition at theMuseum of London

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A significant milestone was the completionof a major project to re-house and digitisethe Museum’s ceramics and glass collection, a project funded by theMuseums, Libraries and Archives Council’sDesignation Challenge Fund (DCF). The collection, recognised as being of nationaland international importance, includesaround 20,000 ceramic items and 5,000glass items, as well as 20,000 samiansherds. At the start of the project, the collection was inaccessible as it had beenpacked in 1300 boxes when the previousstorage area had to be closed in advanceof the new entrance project at London Wall.One of the bays at Mortimer WheelerHouse was fitted out, new storage unitswere installed and the collection unpacked,reorganised, catalogued, digitised and incorporated in the new units. The new storage space and units provide excellentphysical access to the collection.

Electronic access to the entire collection is now also available as a result of this project. The database includes 25,000 catalogue records, 12,000 with digitalimages all now online through a new website, <http://www.museumoflondon.org.uk/ceramics/>. It is intended that thiswill act as a model for future online accessinitiatives in the Museum.

A series of events, study days and community activities were held during theproject to promote the collection and thenew facilities. One of the activities involvedstudents from the Beatrice Tate School, a

special school in Tower Hamlets, who usedthe collection as inspiration for their owncreations. All the events demonstrated theinterest and enthusiasm for the collectionby both specialists and the general public;events and tours planned during 2004 willbuild on this success.

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The Museum continued its strong traditionof revealing exciting new archaeological discoveries to the public when, in July 2003,a Roman tin canister, sealed for 1900 years,was opened in front of the media to reveala perfectly preserved white cream, thoughtto be either a cosmetic or a medicinal skincream. The find, excavated in TabardStreet, Southwark by the contractors Pre-Construct Archaeology, received widespreadmedia attention and was placed on temporary display in the Museum. Expertsat Bradford and Bristol Universities areundertaking detailed analysis of the cream.

In addition to individual object, collectionand oral history acquisitions made as partof the London’s Voices project, two majorcollections development projects continuedduring 2003–04. The Connected Earthpartnership with British Telecom, whichincludes an endowment, brought into theMuseum’s ownership a number of important items relating to London’stelecommunications history. Noteworthyitems include an 1880 Bell Patent telephone receiver made at the SilvertownWorks in East London, the metal letteringfrom the London Wall telephone exchange c 1920, the two millionth telephoneinstalled in London (in 1954), a pair of poleirons used by engineers to climb telegraphpoles and the telephone exchange fromBuckingham Palace.

Work also progressed on the proposedacquisition of the work of three importantBlack photographers under the collectivetitle of the Black IndependentPhotographers’ Archive.

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COLLECTIONS

COLLECTION HIGHLIGHTSCERAMICS AND GLASSSTUDY CENTRE

CLOCKWISE FROM ABOVE A recent discovery of a Roman ointment canister, complete with finger marks;a photograph by Charlie Phillips,Black Independent Photographers’Archive; the two millionth telephoneinstalled in London

The Ceramics and Glass StudyCentre

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Acquisitions of particular note included:

• The Crossing Sweeper by W P Frith(1858). Acquired with financial supportfrom the National Art Collections Fundand the V&A Purchase Fund

• Copper plate by Thomas Rowlandson,etched 1790 and 1814. Side (a) is titledDisturbers of Domestic Happiness,London and side (b) is one ofRowlandson’s Miseries of London series

• View over Spitalfields looking west,screen print by Lucinda Rogers (2002)

• Panel portrait of John Wesley by unknownartist

• Late 15th-century purse frame

• Medieval dagger chape

• 15th-century pilgrim badge of St Leger

• Papers of an East India captain, ThomasBartlett, 18th century.

Collection statistics 2003–04

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After the opening of the Museum inDocklands, a major project began on therationalisation of the port and river collection stored at Convoys Wharf. Thisproject is linked to the collection’s proposed move to a new location at TrinityBuoy Wharf. In common with many othermuseum collections, the majority of theport and river artefacts are not on display.When the objects were collected, the intention was that they would form thedefinitive three-dimensional archive ofLondon’s port and river during the last 300years. The aim was to provide informationfor scholarly research and context for theMuseum’s new displays. However, owing tothe nature of the original opportunistic collecting in the 1980s, many areas ofover-representation need reappraisal. InOctober 2003 work started on sorting thecollection and selecting items that wouldbe retained to form the core reserve collection and those objects that would bede-accessioned and offered to other museums and heritage trusts. To informthis selection process, a port and river collection statement was drawn up andapproved. It is envisaged that the projectwill be completed by March 2005.

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RAT IONAL ISAT ION OF THE PORT AND RIVER COLLECTIONS SIGNIF ICANT ACQUIS IT IONS

New acquisition: a medieval daggerchape

New acquisition: The CrossingSweeper by W P Frith

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The completion of the Museum inDocklands and the new entrance project atLondon Wall led to investigating snaggingissues at the two sites, the majority ofwhich have now been addressed. In addition, a major 20-year maintenance programme has been compiled for theLondon Wall building in partnership with our major funders and landlord, theCorporation of London. The building is nowalmost 30 years old and many serviceshave become worn out as is to be expected.

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FACIL IT IES AND ASSETS

MANAGEMENT

LONDON WALL REDEVELOPMENT

This work completes the first stage of thetwo-stage redevelopment of the LondonWall site. A major options appraisal of the development of the building was undertaken. These options ranged from aminor intervention to a major expansioninto the basement and roofing over the central courtyard. A pragmatic middleoption was chosen that includes expandingthe lower gallery floor to provide a new Citygallery, visually accessible from LondonWall, enhanced displays for the entire modern period and flexible learning spaces.The scheme will provide a museum able tointerpret and communicate the stories ofLondon to the future generations throughan enhanced use of the Museum’s extensive and rich collections, new mediaand events and other spaces in the galleries.

The new entrance and major temporaryexhibition gallery project was completedand opened to the public in October 2003.Designed by the Stirling Prize winning architects, Wilkinson Eyre and Associates,these facilities have dramatically enhancedthe Museum’s visibility and visitor services,including a very attractive and greatlyimproved shop.

The new space has also been very successful for the hosting of exhibitionopenings as well as other events. Thesefacilities have been well received by all visitors, including school groups.

LEFT The new Museum shop

RIGHT Visitors enjoying the new menuat the Museum’s café

A big thank you from the PLPU team formaking our conference at your facility sucha treat. You and your staff were so helpful inlooking out for us from the initial greeting toinforming the individual museum floor staffto help us if needed.Sherrye Dix, Secretary PLPU, Home Office. August 2004’

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Press coverage highlighted the opening ofthe Museum in Docklands, the 1920sexhibition and the new series of CapitalConcerns exhibitions. The two big archaeological news stories were the discovery of the pot of Roman face creamon the site of a Roman temple inSouthwark and of the spectacular burialchamber of an Anglo-Saxon king on a sitein Southend-on-Sea, the latter undoubtedlyone of the most important archaeologicaldiscoveries in 50 years.

The opening of the Museum in Docklandsreceived coverage in over 100 print andbroadcast media outlets with an audiencereach of over 15 million, as well as worldwide coverage in all media. TheSunday Times, Daily Mirror, Sunday Mirror,Independent on Sunday, Evening Standard,New Statesman, and Museums Journalcarried features or reviews and the visit bythe Queen was widely reported as a newsitem. Over 14 local newspapers coveredthe opening of the museum and they havecontinued to support it enthusiasticallythroughout the year. It also featured in 12 key travel trade publications as well as specialised airline and rail magazines. A tour for foreign correspondents and a substantial feature by the Associated Pressagency resulted in further interest from asfar afield as India and Brazil. Television features were broadcast by BBC London,London Tonight and Blue Peter and it wastaken up by Radio Four’s Front Row andBBC London radio. The opening partyreceived wide local coverage, and a special

sports day organised to challenge employeesfrom nearby offices to ‘pitch yourselfagainst the past’ generated a significantamount of publicity and goodwill among thebusinesses in the surrounding area andwas noted in the Daily Telegraph and theGuardian.

The 1920s exhibition was well received andthe bold design and variety of the objectson display were much admired. The DailyTelegraph picked out the costumes, theposters, the red telephone box andSelfridge’s lift as ‘visual treats’. The Timesreviewer felt the exhibition was ‘the perfectthing to inaugurate the new LinburyGallery’. For the Spectator the whole showwas ‘as inventive and innovative as theTwenties themselves. A great success’. The Evening Standard said the exhibitioncaptured ‘the passion and sense of adventure of the period’ and offered ‘aneasily digestible understanding of the rootsof today’s big issues’. The newsletter of the Decorative Arts Society said the exhibition should ‘…not be missed by anyone interested in the decorative arts’.The Daily Mail and Weekly News coveredthe Kibbo Kift, and the display on the cultural influence of Russia in the periodattracted the attention of Russian magazines, cultural organisations and theBritish dancing press. Among the listingsmagazines the exhibition was chosen bythe Independent Information as one of the50 best shows and it was one of the topchoices in What’s on in London, with the latter commenting that the success of the

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COMMUNICATIONS

Theatre outside the Museum inDocklands

LEFT Rt Hon the Lord McIntosh ofHaringey, Minister for Media andHeritage, visiting the Saxon Kingexhibition at the Museum inDocklandsBELOW 1920s glamour at the Museumof LondonTHE MEDIA

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show left one ‘…feeling entertained as wellas informed’.

The treasures from the tomb of the Anglo-Saxon king received worldwide coverage inthe printed media and on radio, televisionand the web, reflecting the importance ofthe discovery and the spectacular quality of the finds. There were substantial picturestories in almost all the national paperswhile 20 radio programmes and nearlyevery television news channel covered itacross the country. A 60-minute documentary has been made about the discovery. It also went out as a top newsstory through all the main internationalnews agencies and television stations, withcoverage ranging from the United States ofAmerica to the Ukraine. It was taken up byspecialist magazines and was the coverstory in British Archaeology.

Phenomenal interest was also shown at the press call for the opening of a small Roman metal box found to contain a whiteface cream. An illustrated feature appearedin every broadsheet and most of thetabloids. It was covered by television filmcrews from the BBC, CNN and Spanish television and was broadcast via Sky Newsto 45 million Chinese-speakers around theworld. Radio interviews were broadcast asfar away as New Zealand and it featured on numerous websites.

Because they highlight topical issues, theCapital Concerns exhibitions have attracteda considerable amount of interest relative

to their size. Connected London was a natural candidate for radio. Both UrbanGrime and Whatever Happened to CouncilHousing? were special features in the‘Society’ section of the Guardian.

London Inside Out and The ResearchFramework for London Archaeology werelaunched successfully to general and specialist press. The launch of the latterserved to promote Europe’s largest archaeological archive to Londoners and to inspire students, researchers,archaeologists and community groups tobecome more actively involved in uncovering the past.

The Museum’s education programme waswarmly welcomed in a BBC History specialon school trips as one of the best venuesin the country for a day out. The events programmes at all sites are regularly featured in all the listings magazines, andfeatures and publicity about the Group arebeing included on an increasing number ofwebsites.

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The Museum of London ArchaeologyService (MoLAS) carried out over 300 projects, large and small, during a yearwhen much of the London property sector(to which the work is so closely tied) wasrelatively quiet. Most of the projects wereprompted by planning and property development, and MoLAS archaeologistsand specialists worked hard to turn thecommercial funding stream to public benefit, with great strides made inresearch, publication and public display.With the archaeological and specialistteams working closely together, advice andservices are now provided according toclient demand under the banner of MoLASand the Museum of London SpecialistServices (MoLSS).

At the heart of MoLAS projects were consultancy advice and services to theproperty sector. With over 30 years’ experience of excavation and research intoLondon’s past, MoLAS was particularlypleased to be involved with a number ofstrategic projects that will shape the futureof the capital: consultancy on archaeologicalsites and historic buildings was provided for schemes such as the preparation forLondon’s Olympic bid and regeneration ofthe Lea Valley, the proposed Crossrail andstrategies for development in the ThamesGateway.

The core excavations at 21 Lime Street,City of London and Blows Yard, Southwarkprovided new information about RomanLondon’s forum and medieval Winchester

Palace. Large field survey projects were carried out on the proposed routes of aThames Water pipeline in north Kent, theA21 in Kent and the A120 in Essex.Historic buildings were recorded, includingBromley Hall in Tower Hamlets, which analysis revealed to be an unusual earlyTudor tower-house, while a Middle Neolithicburial mound at Prissé la Charrière, Francewas surveyed and a detailed digital 3D planand a digital elevation model of it were produced.

47

Marketing activities were focused on keeping strong links with our visitors,generic advertising and promotion, and specific targeted marketing to reach particular sectors of new audiences and topromote particular events and exhibitions.

Market research

Surveys were conducted weekly in the foyerand analysed on a quarterly basis. For theperiods October–December 2003 andJanuary–March 2004, visitors were askedthe following questions in order to assessthe response to the marketing campaign:

• What was the main reason for coming tothe Museum today?

• If it was to see the 1920s exhibition, howdid you hear about it?

• Did you visit the 1920s exhibition?

• If not, why not?

Based on a total sample size of 916, theresults were:

• 174 visitors (19%) said that their mainreason for visiting the Museum was to goto the 1920s exhibition

• 287 visitors (32%) went to the exhibition

• only 36 visitors (1%) were unaware of theexhibition

Partnership marketing

Working in partnership with Visit Londonboth the London Wall and Museum inDocklands venues were promoted to thedomestic and overseas markets throughattending exhibitions and organising familiarisation trips. TourEast Londonassisted with the promotion of the Museum in Docklands through familiarisation trips, promotional maps and attending the world travel market. TheMarketing Department worked with manyother partners, especially the Corporationof London, Docklands Light Railway andCanary Wharf, to promote both museums.

Group travel trade

Following a marketing campaign to thegroup travel trade, the Museum of LondonGroup was nominated for two awards in the group travel awards. The nominationswere made by the readers of Group TravelOrganiser magazine. The Museum ofLondon was nominated in the best attraction for group visits: short visit category, while the Museum in Docklandswas nominated in the best new attraction:group visits category. The Museum alsomounted small displays at the Excursionsand British Travel trade fairs, two of themain travel industry exhibitions, in order togenerate interest from the British tourismtrade.

46

MARKETINGMUSEUM OF LONDONARCHAEOLOGY SERVICE

ARCHAEOLOGY

ABOVE Gold and wooden cups from the Saxon king burial siteBELOW MoLAS conducted a photographic survey of Stowe School,Buckinghamshire

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49

The particular skills of MoLSS in finds andenvironmental analysis and in archaeologicalconservation enabled the export of adviceand services throughout Britain and overseas. This year saw an increase in thenumber of external museums and heritagebodies seeking this work, and MoLSS projects ranged from London to Newcastleupon Tyne, Bristol and overseas. TheLondon Museums Agency initiative meantthe continued provision of conservationadvice to local and borough museums. Inaddition, MoLSS projects in conservation,

animal bone and survey expertise were carried out in Ireland, Roman pottery expertise in Romania, Roman glass expertise at Casteporziano, Italy and collections care consultancy, with curatorialcolleagues, in the ancient city of Chesnesos,Ukraine. The year saw the beginning of aninnovative three-year study of over 10,000human burials from Spitalfields, a projectthat runs in parallel with the Wellcome-funded database project at the Museum’sCentre for Human Bioarchaeology.

Archaeologists and specialists had a hugely exciting discovery with the find ofthe 7th-century Saxon king near Southend-on-Sea during work for Southend BoroughCouncil. The discovery dates from a timewhen London was the episcopal see ofEssex in the very earliest days ofChristianity, and the find – a burial chambercontaining magnificent grave goods – hasbeen hailed as the most important Anglo-Saxon find since the 1939 discoveries atSutton Hoo in Suffolk. The grave goods,including weapons and other symbols ofpower, gold clothes accessories, many copper-alloy vessels, glass cups, drinkinghorns, coins and small gold crucifixes, arebeing excavated and examined by MoLSSconservators; research will continue formany years. Through the exploitation of the Museum’s unique position as an organisation able both to unearth and interpret archaeological finds, new audienceswere reached through the MoLAS websiteand through the temporary exhibition ofthese remarkable grave goods at theMuseum. The exhibition attracted many visitors there before it moved to SouthendCentral Museum, where it drew in over1100 visitors a day.

MoLAS kept up the momentum on its highprofile academic and popular publicationprogramme. Books and reports on RomanSouthwark, Rotherhithe, Mortlake andBishopsgate were published in the in-housemonograph series and the archaeologystudies series. These included the resultsboth of developer-funded archaeological

excavations and historic building surveys,and of research funded by EnglishHeritage’s archaeology commissions team.Noteworthy collaborative publications forthe general reader included LambethUnearthed with Lambeth Archives and localgroups, and London’s ArchaeologicalSecrets with Yale University Press, whichwon The New Generation Book of the Yearaward.

ABOVE Conservation work on a largeiron-bound wooden tub found with theSaxon king burialRIGHT Reconstruction view of theSaxon king burial by Faith Vardy ofMoLAS

BELOW FROM TOP Museum visitors viewing some of the spectacularfinds from the Saxon king burial;excavating a fireplace on the site ofthe Roman forum at 21 Lime Street

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A major initiative for the year saw theestablishment of the Centre for HumanBioarchaeology, which will oversee the curation of and research into the Museum’sinternationally important collection ofhuman remains from archaeological excavations. The centre’s first major work is the human osteology database, fundedby the Wellcome Trust, which will provide anonline database of 5,000 skeletons in theMuseum’s collections. This work is complemented by the MoLAS Spitalfieldsosteology project, which will add to thedatabase details of the 10,500 skeletonsexcavated from the Roman and medievalcemetery. The facility, as it develops duringthe next three years, will provide an internationally valuable resource for scientific, medical and social research.

The Centre has also seen the setting up of a Museum-wide human remains workinggroup to co-ordinate planning for humanremain collections. The group has produceddraft guidelines for the display of humanremains and has reviewed the long-termstorage needs and reburial requirements. A major international symposium on humanremains will be held at the Museum inDocklands on 30–31 October 2004.

50 51

The London Archaeological Archive andResearch Centre (LAARC) continued toenhance its reputation as a key componentin London’s public archaeology and as amodel of good practice for the curation ofarchaeological collections. Work continuedon the Getty-funded minimum standardsproject, which will be completed in early2006. Deposition of recent excavationarchives continued, including an agreementto accept archaeological archives from theLondon borough of Havering.

Use of the archaeological collectionsincreased during the year owing to the successful partnership with the Institute ofArchaeology and the formal link to its MAcourse in London archaeology. A majorboost to archaeological research will be the Museum’s publication A ResearchFramework for London Archaeology, whichwas launched at the Greater LondonAuthority’s headquarters in July 2003.

A cross-departmental museum team hasdeveloped a new research project, basedon the centre’s resources. The LondonBiographies project seeks to use the largebody of 18th-, 19th- and 20th-centuryarchaeological materials to undertake newtypes of research into these periods by linking archaeological and historicalrecords. The project has led to importantpartnerships with LaTrobe University inMelbourne and Bristol University.

Portable antiquities and communityarchaeologist

The creation of the new post of theportable antiquities and community archaeologist, supported by the HeritageLottery Fund, enables the recording ofportable antiquities found by members ofthe public, especially metal detector users, and assists initiatives to involvecommunity groups in London’s past.

LONDON ARCHAEOLOGICALARCHIVE AND RESEARCHCENTRE

WELLCOME CENTRE FORHUMAN BIOARCHAEOLOGY

Director Jack Lohman and seniorosteologist Bill White in theWellcome Centre for HumanBioarchaeology

Visitors exploring the LondonArchaeological Archive and ResearchCentre

Still wonderful!!’‘

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Blair, I, and Hall, J, 2003 Working water: Romantechnology in action, London

Cowan, Carrie, 2003 Urban development in north-west Roman Southwark: excavations 1974–90,Museum of London Archaeology ServiceMonograph Series 16, London

Ellmers, Chris, 2003 Museum in Docklands highlights guidebook, London

Gower, Graham, with Tyler, Kieron, 2003 Lambethunearthed: an archaeological history of Lambeth,Museum of London Archaeology Service with theLondon Borough of Lambeth, London

Hammer, Friederike, 2003 Industry in north-westRoman Southwark: excavations 1984–8, Museumof London Archaeology Service Monograph Series17, London

Heard, Kieron, and Goodburn, Damian, 2003Investigating the maritime history of Rotherhithe:excavations at Pacific Wharf, 165 RotherhitheStreet, Southwark, Museum of London ArchaeologyService Archaeology Studies Series 11, London

Howe, Elizabeth, and Lakin, David, 2004 Roman andmedieval Cripplegate, City of London: archaeologicalexcavations 1992–8, Museum of LondonArchaeology Service Monograph Series 21, London

Ross, Cathy, 2003 Twenties London: a city in theJazz Age, London

Sloane, Barney, and Hoad, Stewart, with Cloake,John, Pearce, Jacqueline, and Stephenson, Roy,2003 Early modern industry and settlement: excavations at George Street, Richmond, and HighStreet, Mortlake, in the London Borough of Richmondupon Thames, Museum of London ArchaeologyService Archaeology Studies Series 9, London

Swift, Dan, 2003 Roman burials, medieval tenementsand suburban growth: 201 Bishopsgate, City ofLondon, Museum of London Archaeology ServiceArchaeology Studies Series 10, London

Thomas, Chris, with Chopping, Andy, and Wellman,Tracy (eds), 2003 London’s archaeological secrets:a world city revealed, Museum of LondonArchaeology Service with Yale University Press,London

Staff worked on three major publicationsthis year: Twenties London: a city in the Jazz Age, by Cathy Ross, the publicationaccompanying the major exhibition; TheLondon Look, by Edwina Ehrman,Christopher Breward and Caroline Evans,the publication accompanying the forthcoming major exhibition; and SatirisingLondon, by Mark Bills, a publication scheduled to coincide with a smaller exhibition in 2005 exploring the collectionof satirical prints and watercolours. Allthree publications are proceeding with co-publishers Philip Wilson and YaleUniversity Press.

During the year the Museum signed a contract with Penguin Books to deliver asubstantial reference publication, thePenguin Atlas of London History. This is amajor undertaking involving work from allmembers of the curatorial staff. Draft chapters were delivered to the editors during 2003–04 and the remaining chapters will be completed during the second half of 2004. Publication is plannedfor 2006.

52 53

SCHOLARSHIPAND

RESEARCH

PUBLICATIONS

MUSEUM OF LONDONPUBLICAT IONS

1920s: the decade that changedLondon

STAFF PUBLICAT IONS

Highlights of staff publications include:

Bateman, Nick, 2003 ‘John Carpenter’s library: corporate charity and London’s Guildhall’, inThe archaeology of reformation 1480–1580 (edsR Gilchrist and D Gaimster), Society for Post-medieval Archaeology Monograph 1, 356–70,London

Bateman, Nick, 2004 ‘From rags to riches; the woolcloth trade and Blackwell Hall, c 1450–1790: abrief survey’, Post-medieval Archaeology 38(1),1–15

Bills, Mark, 2003 ‘David Roberts, the Houses ofParliament from Millbank’, National ArtCollections Fund Annual Review, 105

Bills, Mark, 2003 ‘David Roberts, the Houses ofParliament from Millbank and the London series’,Apollo CLVII, no. 498, 3–9

Bills, Mark, 2003 ‘Francis Grant, Edinburgh’sScottish National Portrait Gallery’, BurlingtonMagazine CXLV, no. 1207, 735–6

Blair, I, Hillaby, J, Howell, I, Sermon, R, and Watson,B, 2004 ‘The Milk Street mikveh’, CurrentArchaeology 190, 456–61

Bowsher, Julian, 2003 ‘Notes on searching for the123rd Company, Machine Gun Corps’, Magazine ofthe Machine Gun Corps Old Comrades Association(summer), 39–43

Bowsher, Julian, 2003 ‘Review of D R Edwards andC T McCollough (eds), Archaeology and theGalilee: texts and contexts in the Graeco-Romanand Byzantine periods’, Palestine ExplorationQuarterly 135(1), 73–4

Cohen, Nathalie, 2003 ‘Boundaries and settlement:the role of the River Thames’, in Boundaries inearly medieval Britain (eds David Griffiths, AndrewReynolds and Sarah Semple), Studies in Anglo-Saxon History and Archaeology 12, Oxford

Cohen, Nathalie, with Hines, John, and Roffey,Simon, 2004 ‘Iohannes Gower, Armiger, Poeta:records and memorials of his life and death’, in A companion to Gower (ed Sian Echard),Woodbridge

London’sarchaeological

secretsA world city revealed

edited by Chris Thomas

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54 55

Cotton, Jon, 2003 ‘A Neolithic flaked flint axe fromWallington’, Surrey Archaeological Society Bulletin365, 1–2

Cotton, Jon, 2003 ‘A Lower Palaeolithic biface fromSanderstead’, Surrey Archaeological SocietyBulletin 371, 14

Cotton, Jon and Fields, D (eds), 2004 Towards a new Stone Age: aspects of the Neolithic in south-east England, Council for British ArchaeologyResearch Report 137, York

Day, Annette, 2004 ‘Displaying the twentieth centuryin Polish museums’, Oral History Society Journal,87–96

Drummond-Murray, James, 2004 ‘Jobs in BritishArchaeology 2003’, The Archaeologist 51, 32–3

Egan, G, 2003 ‘Two medieval copper alloy foundryexcavations in London’, in Archaeometallurgy inEurope Proceedings 2, Associazione di metallurgia,243–52, Milan

Egan, G, 2003 ‘Domestic space’, and various catalogue entries, in Gothic art for England (eds R Marks and P Williamson), Victoria and AlbertMuseum exhibition catalogue, 280–3, London

Egan, G, with Blake, H, Hurst, J, and New, E, 2003‘From popular devotion to resistance and revival:the cult of the holy name of Jesus’, in The archaeology of reformation 1480–1580 (eds RGilchrist and D Gaimster), Society for Post-medievalArchaeology Monograph 1, 175–203, London

Egan, G, with Carter, T, and Medlycott, M, 2003 ‘Clothseals and other metal detecting finds from SaffronWalden’, Essex Archaeology and History 33, 274–9

Ehrman, Edwina, 2003 Dressed neat and plain: theclothing of John Wesley and his teaching on dress,London

Ganiaris, Helen and Webber, M, 2004 ‘The Chelseaclub: a Neolithic wooden artefact from the RiverThames in London’, in J Cotton and D Field (eds),Towards a new Stone Age: aspects of the Neolithicin south-east England, Council for BritishArchaeology Research Report 137, 124–7, York

Hall, Jenny, 2003 ‘Changing rooms Roman style’,Living History 1, 78–9

Harward, Chiz, 2003 ‘Saxo-Norman occupation atBeckenham, Kent’, London Archaeologist 10(7),171–8

Holder, Nick, and Jamieson, Dave, 2003 ‘The prehistory of the City of London: myths andmethodologies’, Archaeological Journal 160, 23–43

Johnson, R and Cotton, Jon, 2004 ‘Two decoratedPeterborough bowls from the Thames at Mortlakeand their London context’, in J Cotton and D Field(eds), Towards a new Stone Age: aspects of theNeolithic in south-east England, Council forBritish Archaeology Research Report 137,128–47, York

Lanyon, Eleanor and Langfeldt, Jannicke, 2003‘Volunteers help to raise standards at theLAARC’, Conservation News 84, 22–4

Lister, Jenny, 2003 ‘Twenty-three samples of silks:silks worn by Queen Charlotte and the royalprincesses at royal birthday balls, 1791–1794’,Costume 37, 51–65

Lohman, Jack, 2003 ‘A new metaphor for London’,in Issues and Challenges in Urban HistoryMuseums, 13–29, Seoul Museum of History

Lyon, Jo, 2003 ‘New evidence for early Roman road alignments and medieval activity south ofCripplegate: excavations at 1 and 2–4 Carey Laneand 11–12 Foster Lane’, London Archaeologist10(7), 187–94

Maloney, Cath, 2003 ‘Fieldwork round-up 2002’,London Archaeologist 10, supplement 2

Maloney, Cath, Howe, Tony and Jackson, Gary,Archaeology in Surrey 2003, SurreyArchaeological Collections 90, Guildford

Payton, Robert, 2003 ‘Safety first: a new way toassess the security of displays’, MuseumPractice 22, 40–2

Pitt, Ken, and Goodburn, Damian, with Stephenson,Roy, and Ellmers, Chris, 2003 ‘18th- and 19th-century shipyards at the south-east entrance tothe West India Docks, London’, The InternationalJournal of Nautical Archaeology 32(2), 191–209

Rielly, Kevin, 2004 ‘The animal bones’, in Pine, J,and Preston, S, Iron Age and Roman settlement

and landscape at Totterdown Lane, Horcott nearFairford, Gloucestershire, Thames ValleyArchaeological Services Monograph 6, 76–81,Reading

Ross, Cathy, 2003 ‘Jerusalem, Babylon and Cain’speople’, Art and Cities 12, 2–3

Ross, Cathy, 2003 ‘Roundabouts and yellowrhythms’, Art and Cities 13, 6–7

Ross, Cathy, 2003 ‘The decade that changed ourcapital’, The Lady, 23 December, 32–3

Rowsome, Peter, 2003 ‘Recent research on RomanLondon’, The Archaeologist 48, 22–3

Sankey, David, 2003 ‘Roman, medieval and laterdevelopment at 7 Bishopsgate, London EC2: froma 1st-century cellared building to the 17th-centuryproperties of the Merchant Taylors’ Company’,Trans London Middlesex Archaeol Soc 53, 1–24

Sankey, David, 2003 ‘The London Merchant Taylors’hall’, in The archaeology of reformation1480–1580 (eds R Gilchrist and D Gaimster),Society for Post-medieval Archaeology Monograph1, 371–85, London

Schofield, John, 2003 ‘Some aspects of the reformation of religious space in London,1540–1660’, in The archaeology of theReformation (eds R Gilchrist and D Gaimster),310–24, London

Schofield, John, 2003 ‘What did London do for us?London and towns in its region, 1450–1700’, inAspects of archaeology and history in Surrey:towards a research framework for the county(eds J Cotton, G Crocker and A Graham),187–98, Guildford

Schofield, John, 2003 ‘Describing the city: the caseof London’, in Managing change, Papers of theICMAH general meeting, 2–4 July 2001, 117–20,Barcelona

Schofield, John, 2004 ‘The archaeology of St Paul’sCathedral up to 1666’, Church Archaeology 5–6,12

Schofield, John, 2004 ‘Before St Paul’s’ [with DerekKeene] and ‘The archaeology of the cathedral’, inSt Paul’s: the cathedral church of London

604–2004 (eds D Keene, A Burns and A Saint),2–4 and 123–6, London

Seaborne, Mike, 2003 – photographic consultantand contributor to London from punk to Blair (edsJoe Kerr and Andrew Gibson), London

Smith, T P, 2003 ‘Introit: the noble art ofbricklaying’, British Brick Society Information 90,5–9

Smith, T P, 2003 ‘A brush or a bundle of laths?: aproblem concerning the arms of the WorshipfulCompany of Tylers and Bricklayers of the City ofLondon’, British Brick Society Information 90,10–11

Smith, T P, 2003 ‘ “The wittiest fellow of a bricklayerin England”: a note on Ben Jonson’, British BrickSociety Information 90, 12–14

Smith, T P, 2003 ‘Venturus Mandey: no ordinarybricklayer’, British Brick Society Information 90,16–19

Smith, T P, 2003 ‘The 25 churches [of theSouthwark Diocese in the inter-war period]’, BritishBrick Society Information 92, 25–7

Swallow, Peter, Dallas, Ross, Jackson, Sophie, andWatt, David, 2004 Measurement and recording ofhistoric buildings, Donhead

Telfer, Alison, 2003 ‘Medieval drainage nearSmithfield Market: excavations at Hosier Lane,EC1’, London Archaeologist 10(5), 115–20

Tyler, Kieron, 2003 ‘Changing the landscape: excavations at Blackfriar’s Court, LudgateBroadway, London EC4’, Trans London MiddlesexArchaeol Soc 53, 25–51

Wareham, Tom, 2003 ‘This disastrous affair – SirJohn Borlase Warren and the expedition toQuiberon Bay 1795’, in The age of sail, vol 2(eds N Tracy and M Robson), London

Werner, Alex, 2003 ‘Egypt in London – public andprivate displays in the 19th-century metropolis’ inImhotep today: Egyptianizing architecture (eds J-M Humbert and C Price), 75–104, London

Werner, Alex, 2003 ‘A window on stained glass’,NADFAS Review, Autumn 2003

Londonfrom punk to blair

edited by Joe Kerr & Andrew Gibson

Urban developmentin north-westRoman Southwark

Excavations 1974–90

Carrie Cowan

M O LAS M O N O G R A P H 16

Archaeology Service

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56 57

SUMMARYFINANCIAL

STATEMENTSCONSOLIDATED AND MUSEUM OF LONDON STATEMENT OFF INANCIAL ACT IV IT IES for the year ended 31 March 2004

CONSOLIDATED AND MUSEUM OF LONDON BALANCE SHEETas at 31 March 2004

Consolidated Museum of London2004 2003 2004 2003

Restated Restated£000 £000 £000 £000

Incoming resourcesDept for Culture, Media and Sport grant 6,574 6,093 6,099 6,093Corporation of London grant 4,919 4,519 4,919 4,519Heritage Lottery Fund 1,970 285 52 156Admission fees 189 – 61 –Education 35 42 35 42Trading income 1,251 741 966 741Archaeology trading services 4,373 4,475 4,373 4,475Sponsorship and donations 1,185 2,824 1,106 2,823Other receipts 3 81 24 94Investment income 149 236 65 161Amalgamation of Museum in Docklands – 11,975 – –

Total incoming resources 20,648 31,271 17,700 19,104

Resources expendedDirect charitable expenditure

Exhibitions 4,411 2,621 4,414 2,622Learning programmes 315 295 315 295Curation 2,783 3,301 2,759 3,253Port history and river collections 2,493 316 291 217Archaeology trading services 4,689 4,792 4,689 4,792Support costs 1,725 1,450 1,725 1,450Management and administration 141 57 62 51

16,557 12,832 14,255 12,680

Cost of generating fundsFundraising 177 140 170 138Marketing and publicity 576 242 256 238Trading costs 1,139 878 823 876

1,892 1,260 1,249 1,252

Other expenditureFinancing costs 856 940 836 940Pension finance costs 414 (178) 414 (178)

1,270 762 1,250 762

Total resources expended 19,719 14,854 16,754 14,694

Net incoming resources 929 16,417 946 4,410

Unrealised gains/(losses) on investments 283 (467) – –Actuarial gains and losses 2,175 (6,739) 2,175 (6,739)

Net movement in funds 3,387 9,211 3,121 (2,329)

Funds brought forward 1 April 2003 14,221 5,010 496 2,825

Funds carried forward 31 March 2004 17,608 14,221 3,617 496

Consolidated Museum of London2004 2003 2004 2003

Restated Restated£000 £000 £000 £000

Fixed assetsTangible assets 42,245 40,365 29,979 27,969Investments 1,631 1,348 – –

Total fixed assets 43,876 41,713 29,979 27,969

Current assetsStock for resale 199 124 149 124Long term contracts 1,382 1,392 1,382 1,392Debtors 2,222 2,586 3,124 2,252Short term investments – 322 – –Cash at bank and in hand 3,393 3,410 1,332 3,002

7,196 7,834 5,987 6,770

CreditorsAmounts falling due within one year (6,605) (6,214) (5,879) (5,502)

Net current assets 591 1,620 108 1,268

Total assets less current liabilities 44,467 43,333 30,087 29,237Long-term borrowing (16,635) (17,095) (16,246) (16,724)Provisions (844) (849) (844) (849)

Net assets excluding pension liability 26,988 25,389 12,997 11,664

Pension liability (9,380) (11,168) (9,380) (11,168)

Total net assets 17,608 14,221 3,617 496

Represented by:Unrestricted fundsGeneral funds 46 – – –Defined benefit pension reserve (9,380) (11,168) (9,380) (11,168)Designated funds 11,974 10,735 11,974 10,735

2,640 (433) 2,594 (433)

Restricted funds 13,979 14,202 1,023 929Permanent endowment fund 989 452 – –

Total funds 17,608 14,221 3,617 496

All operations are continuing.

A full set of financial statements is

available on request.

Auditors’ statement to the Board of Governors of the Museum of LondonWe have examined the summarised financial statements set out on pages 56 and 57, being the consolidated statement of financial activities and the consolidated balance sheet. You are responsible for the preparation of the summary financial statements. We have agreed to report to you our opinion on the summarised statements’ consistency with the full financial statementson which we reported to you on 29 October 2004. We have carried out the procedures necessary to ascertain whether the summarised financial statements are consistent with the full financialstatements from which they have been prepared. In our opinion the summarised financial statements are consistent with the full financial statements for the year ended 31 March 2004.

PricewaterhouseCoopers LLP, 29 October 2004, Registered auditors, Southwark Towers, 32 London Bridge Street, SE1 9SY

The Board of Governors’ statement on the summarised financial statementsThe summarised financial statements shown on pages 56 and 57 are extracted from the full financial statements which have received an unqualified report from the auditorsPricewaterhouseCoopers LLP. These financial statements may not contain sufficient information to allow a full understanding of the financial affairs of the Museum of London. For further information the full statements and the auditors’ report thereon and the Governors’ Report should be consulted. Copies are available from the Director at the Museums of London’s offices.Copies of the full financial statements, which were approved by the Board of Governors on the 29 October 2004, have been submitted to the Department for Culture, Media and Sport.

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Archaeology committeeMr Greg Hutchings (Chairman)Mr Adam AfriyieMrs Lesley KnoxMr Geoffrey Wilson OBE

Trust Fund Management and AcquisitionscommitteeMr Rupert Hambro (Chairman)Mrs Camilla MashMr Anthony MossMr Ajab Singh

Audit committeeMr Tom Jackson (Chairman)Mr Anthony MossMr Patrick Roney CBE

Mr Neville Walton

Remuneration and Terms of Service committeeMrs Barbara Newman CBE (Chairman)Dr Alan ClintonMr Anthony MossDr Mark PattonMr Neville Walton

Joint Consultative committeeMrs Barbara Newman CBE (Chairman)Dr Alan ClintonMr Anthony MossDr Mark PattonMr Neville Walton

Finance and General Purposes committeeMr Rupert Hambro (Chairman)Mr Kenneth AyersMr Robert DuftonMr Julian Malins QC

Mrs Barbara Newman CBE

Building Development committeeMr Geoffrey Wilson oBE (Chairman)Mr Rupert HambroMrs Lesley KnoxMrs Barbara Newman CBE

Docklands committee of the Council ofTrustees of the Museum in DocklandsMr Neville Walton (Chairman)Mr Adam AfriyieMr Kenneth AyersMr Geoff EnnalsMr Max Hebditch CBE

Mr Keith Knowles

Docklands committee of the Board ofGovernors of the Museum of LondonMr Neville Walton (Chairman)Mr Adam AfriyieMr Kenneth Ayers

59

Mr Rupert Hambro (Chairman)Mr Adam AfriyieMr Kenneth AyersDr Alan ClintonMr Robert DuftonMr Greg HutchingsMr Tom JacksonMrs Diane Henry LepartMrs Lesley KnoxMr Julian Malins QC

Mr Anthony MossMrs Barbara Newman CBE

Sir Michael OliverDr Mark PattonMr Patrick Roney CBE

Mr Ajab SinghMr Neville WaltonMr Geoffrey Wilson OBE

Sir Michael Oliver (Co-Chairman)Mr Rupert Hambro (Co-Chairman)Mr Adam AfriyieMr Kenneth AyersMr Clive BourneDr Alan ClintonMr Geoff EnnalsMr Brian HarrisMr Max Hebditch CBE

Mr Greg HutchingsMr Malcolm HutchinsonMr Tom JacksonMr Keith KnowlesMrs Lesley KnoxLady Levene (resigned 22 September 2004)Mr Julian Malins QCMr Anthony MossMrs Barbara Newman CBE

Dr Mark PattonMr Charles PaytonMr Peter PembertonMr Patrick Roney CBE

Mr Ajab SinghMr David TaylorMr Neville WaltonMr Geoffrey Wilson OBE

In attendance:Mr Robert DuftonMrs Diane Henry Lepart

58

L IST OF GOVERNORS

COMMITTEE MEMBERSHIPSFOR 2003–04

BOARD OF GOVERNORS OFTHE MUSEUM OF LONDON

COUNCIL OF TRUSTEES OF THE MUSEUM INDOCKLANDS

Council of Trustees of the Museum inDocklands

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Group DirectorDr Darryl McIntyre

ACCESS AND LEARNINGHead of Access andLearningLucie AmosDeputy HeadFrazer Swift

Isilda AlmeidaHelen BealeJessica BrummerClare CarlinCharlotte DerrySandra HedbladAnne LynnFiona MacDonnellJane SarreCarol Seigel-EccleshareDavid SomersetNina Sprigge

LONDON MUSEUMS HUBExecutive to LondonMuseums HubFiona Davison

Emily JohnssonClaire Morton

EARLY LONDON HISTORYAND COLLECTIONSHead of Early LondonHistory and CollectionsHedley SwainDeputy HeadJohn Clark

Nikola BurdonJonathan CottonHazel ForsythFrancis GrewJenny HallMeriel JeaterEleanor LanyonCatherine MaloneyJohn MeadowsDr John Schofield

John ShepherdRozanne SherrisKaren ThomasStephen Tucker

WELLCOME PROJECTWilliam White

Jelena BekvalacLynne CowalTania KausmallyRichard Mikulski

LATER LONDON HISTORYAND COLLECTIONSHead of Later LondonHistory & CollectionsDr Catherine RossDeputy HeadAlex Werner

Mark BillsHeidi BrittainBeverley CookOriole CullenAnnette DayEdwina EhrmanSarah GudginFiona OrsiniMichael SeaborneEmma ShepleyDr Tom Wareham

DESIGN ANDEXHIBITIONSHead of Design andExhibitionsRussell Clark

Jayne DaviesJohn IaciofanoAndrew MurrayHilmi NevzatSeniye Niazi-JonesVeronica RockeyMatthew SchwabLucy StephensonGail SymingtonClifford Thomas

Richard TosdevinVictoria Tremble

PHOTOGRAPHYJohn ChaseVictoria EvansRichard Stroud

ICT SERVICESHead of InformationStrategyDr Peter Rauxloh

Prasun AminRichard MayJeremy OttevangerMia Ridge

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DirectorProfessor Jack LohmanExecutive AssistantEmma SteerDiversity ManagerChandan Mahal

Group Director ofFinance and CorporateServicesFrancesca Mahoney

FINANCEHead of FinancePaul McGuire

Robin BrownJulie CorpuzJonathan DunnTony KeaneElizabeth SkeeteThomas SmithPeter TristRia van der RietGary Warr

HUMAN RESOURCESHead of HumanResourcesGarry Nelson

Aysha AliZoë BaggiNicola BlairStacy MaughanAmrita Sandhu

RETAIL AND LICENSINGHead of Retail andLicensingKathrin Bisgood (maternityleave)Chris Hurdle (ActingHead)

Reg BrookerKathryn ByattLynsey CarsonJulie CochraneAbigail GillZoheb HafeezMary HardingElliott KissinMaureen LeeJosephine LondtPeter Matthews

Kay McCluskeyDonald MullisNurashlina NoorSean O’SullivanManisha PatelZainab QureshiSyed QutbiAyan RoachCecelia SimpsonLaura StephensHolly SwanepoelRoberta TitleyAnna Wright

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STAFF L IST

DIRECTOR’SOFF ICE PUBLIC PROGRAMMES

FINANCE AND CORPORATESERVICES

Head of DevelopmentKirstie Ritchie

Heather BushMelanie de BlankVicky OramMatt Pepler

DEVELOPMENTOFF ICE

Managing Director,Museum of London(London Wall)Kate StarlingHead of CapitalDevelopmentLucy EvansLondon Wall Project Co-ordinatorJulian Ayre

CONSERVATION ANDCOLLECTIONS CAREHead of Conservationand Collections CareAndrew CalverDeputy HeadRobert Payton

Mike AshingtonJill BarnardElizabeth BrockRosemary BriskmanNicola DunnHelen GaniarisAlison GuppyJulie HawkesJohan HermansAndrew HolbrookRobert HowellRosemarie JohnsonRebecca LangJannicke LangfeldtJane LewisAnna MastrominaPaul MoreCatherine Nightingale

INFORMATIONRESOURCESHead of InformationResourcesClare Sussums

Robert AspinallAlexander BromleySally BrooksAntonia CharltonKate Linden

Elpiniki PsaltiMarianne Yule

SAINSBURY’S ARCHIVEDaniel Scott-DaviesLaura Taylor

FACILITIESMANAGEMENTHead of FacilitiesSteve Latham

Fahad AboodMohammad AzizKal BaoBrian BurtonKenneth BoutayreTerence ChappellAlan ClarkeWilliam GreyJames HeathcoteDaniel HerbertMichael HerbertNoel HughesChristopher JonesGibril KamaraMichelle KelsonScott MiddletonGeorge PinderChristopher PrymeSainey SaballyElhabib ToumiStephen WhitemanMartin WildeMichael Wilkins

COLLECTIONS AND ESTATESMANAGEMENT

Clotelle JonesPenelope KingPatricia LiveseyShahid MalikCamilla MassaraDaniel McMillanTimothy PetersChristine StarlingJonathan SternCharles ThomasAngela TomlinGraham WrightSteven Yearsley

COMMERCIAL HIREMaria GomezThomas LansElizabeth O’ConnellAlice O’HanlonKirsty RickardDavid Young

MARKETING OFFICEBeth WardGrace Hinde

PRESS OFFICEFay Ross-MagentyNigel RubensteinAlbanne SpyrouMarian Williams

Managing Director,Museum in DocklandsDavid SpenceConsultant, Museum inDocklandsChris Ellmers

VISITOR MANAGEMENTMuseum in DocklandsClare AldredBrian AndrewsFadi Bala’awiMalcolm BennettChristopher BrownlowGiulia CubattoliNevin EmiraliKim FrancisTim FreeSheila GoldbergBrian GroverWei HanLucy JohnsonJohn JoyceQiongwen KangAnn MarshallAnhar MiahAthena MorseMariam MotaMargaret O’MalleyClaire ParkerGiovanni PrestiRejaur RahmanAlan RalphTom SherlawStuart SmithFrog StoneNick TallentireCesar VegaDiana Zhang

London WallJohn BloserAryeduth BummaManuel CastrillonMichael DeerAndrea DavidsonPeter DonnellyEileen FordhamJuan GuentrepanAndrew Hall

MUSEUM IN DOCKLANDS

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Managing DirectorTaryn NixonGeneral ManagerLaura Schaaf

MoLASProject ManagementNick BatemanGeorge DennisJames DrummondMurrayIan GraingerStewart HoadElizabeth HoweSophie JacksonDavid LakinGordon MalcolmRichard MaltRobin NielsenPeter RowsomeDerek SeeleyChristopher ThomasTracy Wellman

AdministrationKirsten CollinsHarry MatthewsCarol Thompson

ArchivistsEmily BurtonNathalie CohenVince GardinerSu Leaver

Field StaffRos AitkenKevin AppletonPortia AskewRyszard BartkowiakIan BlairDavid BowsherJulian BowsherRaoul BullMark BurchHoward BurkhillPeter CardiffLindy CassonJon ChandlerNeville Constantine

Carrie CowanRobert CowieSimon DavisAndy DaykinCatherine DrewLesley DunwoodieElaine EastburyNick ElsdenAnthony FrancisValerie GriggsCharles HarwardRichard HewettJulian HillNick HolderIsca HowellDavid JamiesonHeather KnightJo LyonTony MackinderMalcolm McKenzieAdrian MilesPatricia MillerWilliam MillsKen PittDavid SankeyDavid SaxbySimon StevensDaniel SwiftJeremy TaylorAlison TelferPaul ThraleKieron TylerBruce WatsonSadie WatsonAndrew WestmanMark WigginsRobin Wroe-Brown

GeoarchaeologistsJane CorcoranGraham Spurr

GeomaticsCordelia HallSarah JonesDavid MackieJoseph Severn

Graphics StaffSusan BanksJane Dunn

Peter Hart-AllisonSophie LambKenneth LymerGabrielle RapsonSandra RowntreeFaith Vardy

Managing EditorsSue HirstSusan Wright

PhotographyAndy ChoppingMaggie Cox

MoLSSProject ManagementFiona SeeleyRoy Stephenson

ConservatorsElizabeth BarhamElizabeth Goodman

Environmental StaffBrian ConnellAnne DavisJohn GiorgiAmy Gray JonesCraig HalseyAlan PipeNatasha PowersKevin RiellyRebecca RedfernKate RobertsDonald Walker

Finds StaffLyn BlackmoreIan BettsGeoff EganRupert FeatherbyDamian GoodburnTony GreyNigel JeffriesGraham KenlinJackie KeilyPenny MacConnoranJacqui PearceBeth Richardson

Terrance SmithRobin SymondsCharlotte ThompsonAngela WardleLucy Whittingham

The Museum would like to thank all its former staff members who left during theyear, for their valued contribution.

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MUSEUM OF LONDONARCHAEOLOGY SERVICE

HARCOURTGROUP MEMBERS

Chairman: Mrs Camilla MashMr Adam Afriyie Lord & Lady AshburtonMr & Mrs Mark BamfordMr & Mrs Simon BaynesMr & Mrs Robin BroadhurstMr & Mrs Charles BrownMr & Mrs Peter BrownSir Terence & Lady ConranMr & Mrs Manny DavidsonMr & Mrs Damon de LaszloDame Vivien Duffield & Sir Jocelyn StevensMr Paul Dupee Jr & Miss Lizbeth SchiffMr & Mrs Anthony FrySir Nicholas & Lady GoodisonMr & Mrs Thomas GriffinMr & Mrs Rupert HambroMr Charles HowardMr & Mrs Greg HutchingsMr & Mrs William KennishMr & Mrs David LewisMr & Mrs Simon LofthouseMr & Mrs Mark LovedayMr & Mrs John ManserMr & Mrs Julian MashMr & Mrs Pradeep MenonMr & Mrs Mark MifsudMr & Mrs Hilali NoordeenMr & Mrs David PeakeMr & Mrs Charles PeelMr & Mrs John RitblatDr & Mrs Mortimer SacklerLord & Lady Sainsbury of Preston CandoverMrs Coral SamuelMr Bruno SchroderMr & Mrs Christopher ScottSir Patrick & Lady SergeantMr & Mrs James B Sherwood

Mr & Mrs Hugh StevensonMr & Mrs Richard ThorntonDr Simon Thurley & Miss Katherine GoodisonMr & Mrs William TyneAld & Mrs Richard WalduckMr & Mrs Geoffrey Wilson Mr & Mrs Brian WinterfloodLord & Lady Wolfson of Marylebone

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Supporters – over £500,000Clore Duffield FoundationThe Linbury TrustCorporation of LondonDepartment for Culture Media and SportHeritage Lottery Fund

Supporters – £50, 000–£499,000DCMS/Wolfson Museums and Galleries Improvement FundDeutsche BankFidelity UK FoundationGarfield Weston FoundationIsle of Dogs Community Foundation

Supporters – £5,000–£49,000The Worshipful Company of LeathersellersThe Rose FoundationThe Davidson Family Charitable TrustR H Charitable TrustLondon Development AgencyThe Independent and The Independent on SundayThe Hungarian Cultural CentreTrinity HouseEmbassy of SwitzerlandCory Environmental Trust in BritainCredit Suisse First Boston (Europe) LimitedCanary Wharf plc

Supporters – £1,000–£4,999EB NationwideThe Worshipful Company of Salters The Worshipful Company of Barbers

The Museum would like to thank the above for their financial support in 2003–04, and all the many other donors to the Museum who have previously and subsequently supported us.

Gifts to the CollectionMr James Adams Mrs Lucy ArcherBarnes and Mortlake History SocietyMrs Irene Bellamy Mr Paul Bloch Mr Nick BoothMr John Buck Mr P. M. ButlerMrs H. ClarkFrankie ColeMrs Sheila P. Cooper Daks SimpsonMrs Barbara Davies Mr David Davies Mrs E. F. de IonghMiss Jo Dell Mrs Movita Roberta Durrant Edwina EhrmanMr Michael E. FisherRobin FrancisFriends of FashionMr Tim Frost Mr M. GentryJonathan GrayMr George GibbsMr Peter GilbertMs Moira GriffithsMrs M. GullMrs Ruth M. HarmerMr Roger S. HarveyRose HeawordIvor Noel HumeMr Derek Hunt Mr S. Karbownicki,Keepier Wharf Management LtdMrs Pat KentPat LiveseyLondon District Surveyors Association

London Taxi Driver’s AssociationMr Ian MartinMr J. OakmanOhio Historical Society Mr Chris OrrMr Mark Palmer-EdgecumbeMr Des PawsonMr R. PellingMr Anthony G. PilsonCaptain Gordon RenshaweFay RoozendaalMr Michael A. RossAnn SaundersMrs Mary SharpMr Jamie SharpleyAnne Katrin Meier zu SiekerMrs Beatrice M. SmithDoris SmithMr Ian J. Smith Mr Eric SorensenMrs Joyce StoneMiss Maureen SullivanJean TaylorMrs ThakurThomas Crapper and Company LtdMiss Margaret L. TozerMrs Barbara TreesMr VitiHarold White

DONORS SUPPORTERS