my ic phone the new smart deskphone
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All Rights Reserved © Alcatel-Lucent 2010• 1 | MyIC Phone | 2010
Stanislas Corporeau
September, 2010
My IC Phone, the new Smart Deskphone
All Rights Reserved © Alcatel-Lucent 2010• 2 | Presentation Title | 2010
The Alcatel-Lucent vision1
All Rights Reserved © Alcatel-Lucent 2010• 3 | Presentation Title | 2010
Delivering on the vision
3 | Alcatel-Lucent Enterprise vision | 2010
OpenTerminal
Open Applications
OpenPlatform
Open Infrastructure
SIPConversation
Engine
OpenTerminal
Outstanding experience
Smartphone
SDK
All Rights Reserved © Alcatel-Lucent 2010• 4 | Presentation Title | 2010
The Smart Deskphone2
All Rights Reserved © Alcatel-Lucent 2010• 5 | Presentation Title | 2010
Introducing the Smart Deskphone
The smartphone experience
The deskphone robustness and comfort
The application pod openness
All Rights Reserved © Alcatel-Lucent 2010• 6 | Presentation Title | 2010
* Zeus Karravala, senior vice president and analyst at the Yankee Group.
Introducing the Smart Deskphone
“This new device has the potential to be a game changer, transforming the role of the desktop phone from a static and closed device to becoming a more quick, convenient, and reliable alternative to complement smartphones and desktop computers”*
All Rights Reserved © Alcatel-Lucent 2010• 7 | Presentation Title | 2010
Because quality matters
The deskphone robustness and comfort
Wide touch sensitive screen
Adjustable base Outstanding audio
Access in one touch
Open connectivity for easy expansion
“We believe that 80-90% of your satisfied customers can
easily leave you if the circumstances are right.”
- Senior Retail Banking Executive
All Rights Reserved © Alcatel-Lucent 2010• 8 | Presentation Title | 2010
The new paradigm ofenterprise communications
The smartphone experience
• * research
Context-aware
computing can help
by improving
workforce
effectiveness by
ensuring that
associates have the
information they need
to support current
tasks and actions. *
All Rights Reserved © Alcatel-Lucent 2010• 9 | Presentation Title | 2010
Deliver on UCC promises and beyond
The smartphone experience
Aggregate all communication and collaboration services through a unique and
new user experience
All Rights Reserved © Alcatel-Lucent 2010• 10 | Presentation Title | 2010
Leverage the smartphone experience
The smartphone experience
• HomepageBenefit from informative widgets
• CommunicationsAll UC2 services…
• ContactsInteractive communications log with rich contact cards, including IM and telephonic presence information
• AgendaQuick access to your next meetings
• EmailAccess urgent emails even if your PC is off
• User ServicesManage your presence status and communications routing
• Multimedia ManagerPlay audio and video files, access web radio and TV
• FavoritesCreate contacts or application shortcuts
• BrowserQuick access to online information
• ScreensaverTransform your phone into a photo frame
All Rights Reserved © Alcatel-Lucent 2010• 11 | Presentation Title | 2010
Openness
The application pod openness
HTML 5.0
Javascript
Ajax
Open API
Capacitive touch screen control
• All the right technologies
available in iPhone®
• and Android phonesfor application
enablement
Contextual sensitive feedback
All Rights Reserved © Alcatel-Lucent 2010• 12 | Presentation Title | 2010
• Customization • Applications
• Graphical Library • API Library
A new software development kitThe application pod openness
All Rights Reserved © Alcatel-Lucent 2010• 13 | Presentation Title | 2010
A new communityThe application pod openness
Grand opening on November the 30th!
API & toolkit in open source
Community collaboration
Applications warehouse
Developer’s store
Developer’s services
All Rights Reserved © Alcatel-Lucent 2010• 14 | Presentation Title | 2010
Availability3
All Rights Reserved © Alcatel-Lucent 2010• 15 | Presentation Title | 2010
MyIC Phone applications availability
Q1/2011 Q2/2011
NATIV
E A
PP
SPA
RTN
ER
S
OXE R10 for hospitality:
Basic SIP services (19)
Native hospitality
Rich hospitality package for
dedicated ***** customers
widgets
BiCS R3 & SIP media server:
MyIC features
Rich business telephony
OXO R8.1:
Rich business telephony
All Rights Reserved © Alcatel-Lucent 2010• 16 | Presentation Title | 2010
MyIC Phone – future improvements preview
H2 improvements:
Release of enhanced features
(web browser, video etc.)
Examples of possible integrations and partners’ future developments
All Rights Reserved © Alcatel-Lucent 2010• 17 | Presentation Title | 2010
Use cases: the Hospitality package
4a
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Homepage 1 (simplified)
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Homepage 2 (widgets)
All Rights Reserved © Alcatel-Lucent 2010• 20 | Presentation Title | 2010
Dial Pad
All Rights Reserved © Alcatel-Lucent 2010• 21 | Presentation Title | 2010
Contact cards
All Rights Reserved © Alcatel-Lucent 2010• 22 | Presentation Title | 2010
Favorites (direct call)
All Rights Reserved © Alcatel-Lucent 2010• 23 | Presentation Title | 2010
File Manager
All Rights Reserved © Alcatel-Lucent 2010• 24 | Presentation Title | 2010
Calendar
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Use cases: native SIP telephony features
4b
All Rights Reserved © Alcatel-Lucent 2010• 26 | Presentation Title | 2010
Interactive demo tool
All Rights Reserved © Alcatel-Lucent 2010• 27 | Presentation Title | 2010
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