my ic phone the new smart deskphone

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All Rights Reserved © Alcatel-Lucent 2010 1 | MyIC Phone | 2010 Stanislas Corporeau September, 2010 My IC Phone, the new Smart Deskphone

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Page 1: My IC phone The New Smart Deskphone

All Rights Reserved © Alcatel-Lucent 2010• 1 | MyIC Phone | 2010

Stanislas Corporeau

September, 2010

My IC Phone, the new Smart Deskphone

Page 2: My IC phone The New Smart Deskphone

All Rights Reserved © Alcatel-Lucent 2010• 2 | Presentation Title | 2010

The Alcatel-Lucent vision1

Page 3: My IC phone The New Smart Deskphone

All Rights Reserved © Alcatel-Lucent 2010• 3 | Presentation Title | 2010

Delivering on the vision

3 | Alcatel-Lucent Enterprise vision | 2010

OpenTerminal

Open Applications

OpenPlatform

Open Infrastructure

SIPConversation

Engine

OpenTerminal

Outstanding experience

Smartphone

SDK

Page 4: My IC phone The New Smart Deskphone

All Rights Reserved © Alcatel-Lucent 2010• 4 | Presentation Title | 2010

The Smart Deskphone2

Page 5: My IC phone The New Smart Deskphone

All Rights Reserved © Alcatel-Lucent 2010• 5 | Presentation Title | 2010

Introducing the Smart Deskphone

The smartphone experience

The deskphone robustness and comfort

The application pod openness

Page 6: My IC phone The New Smart Deskphone

All Rights Reserved © Alcatel-Lucent 2010• 6 | Presentation Title | 2010

* Zeus Karravala, senior vice president and analyst at the Yankee Group.

Introducing the Smart Deskphone

“This new device has the potential to be a game changer, transforming the role of the desktop phone from a static and closed device to becoming a more quick, convenient, and reliable alternative to complement smartphones and desktop computers”*

Page 7: My IC phone The New Smart Deskphone

All Rights Reserved © Alcatel-Lucent 2010• 7 | Presentation Title | 2010

Because quality matters

The deskphone robustness and comfort

Wide touch sensitive screen

Adjustable base Outstanding audio

Access in one touch

Open connectivity for easy expansion

“We believe that 80-90% of your satisfied customers can

easily leave you if the circumstances are right.”

- Senior Retail Banking Executive

Page 8: My IC phone The New Smart Deskphone

All Rights Reserved © Alcatel-Lucent 2010• 8 | Presentation Title | 2010

The new paradigm ofenterprise communications

The smartphone experience

• * research

Context-aware

computing can help

by improving

workforce

effectiveness by

ensuring that

associates have the

information they need

to support current

tasks and actions. *

Page 9: My IC phone The New Smart Deskphone

All Rights Reserved © Alcatel-Lucent 2010• 9 | Presentation Title | 2010

Deliver on UCC promises and beyond

The smartphone experience

Aggregate all communication and collaboration services through a unique and

new user experience

Page 10: My IC phone The New Smart Deskphone

All Rights Reserved © Alcatel-Lucent 2010• 10 | Presentation Title | 2010

Leverage the smartphone experience

The smartphone experience

• HomepageBenefit from informative widgets

• CommunicationsAll UC2 services…

• ContactsInteractive communications log with rich contact cards, including IM and telephonic presence information

• AgendaQuick access to your next meetings

• EmailAccess urgent emails even if your PC is off

• User ServicesManage your presence status and communications routing

• Multimedia ManagerPlay audio and video files, access web radio and TV

• FavoritesCreate contacts or application shortcuts

• BrowserQuick access to online information

• ScreensaverTransform your phone into a photo frame

Page 11: My IC phone The New Smart Deskphone

All Rights Reserved © Alcatel-Lucent 2010• 11 | Presentation Title | 2010

Openness

The application pod openness

HTML 5.0

Javascript

Ajax

Open API

Capacitive touch screen control

• All the right technologies

available in iPhone®

• and Android phonesfor application

enablement

Contextual sensitive feedback

Page 12: My IC phone The New Smart Deskphone

All Rights Reserved © Alcatel-Lucent 2010• 12 | Presentation Title | 2010

• Customization • Applications

• Graphical Library • API Library

A new software development kitThe application pod openness

Page 13: My IC phone The New Smart Deskphone

All Rights Reserved © Alcatel-Lucent 2010• 13 | Presentation Title | 2010

A new communityThe application pod openness

Grand opening on November the 30th!

API & toolkit in open source

Community collaboration

Applications warehouse

Developer’s store

Developer’s services

Page 14: My IC phone The New Smart Deskphone

All Rights Reserved © Alcatel-Lucent 2010• 14 | Presentation Title | 2010

Availability3

Page 15: My IC phone The New Smart Deskphone

All Rights Reserved © Alcatel-Lucent 2010• 15 | Presentation Title | 2010

MyIC Phone applications availability

Q1/2011 Q2/2011

NATIV

E A

PP

SPA

RTN

ER

S

OXE R10 for hospitality:

Basic SIP services (19)

Native hospitality

Rich hospitality package for

dedicated ***** customers

widgets

BiCS R3 & SIP media server:

MyIC features

Rich business telephony

OXO R8.1:

Rich business telephony

Page 16: My IC phone The New Smart Deskphone

All Rights Reserved © Alcatel-Lucent 2010• 16 | Presentation Title | 2010

MyIC Phone – future improvements preview

H2 improvements:

Release of enhanced features

(web browser, video etc.)

Examples of possible integrations and partners’ future developments

Page 17: My IC phone The New Smart Deskphone

All Rights Reserved © Alcatel-Lucent 2010• 17 | Presentation Title | 2010

Use cases: the Hospitality package

4a

Page 18: My IC phone The New Smart Deskphone

All Rights Reserved © Alcatel-Lucent 2010• 18 | Presentation Title | 2010

Homepage 1 (simplified)

Page 19: My IC phone The New Smart Deskphone

All Rights Reserved © Alcatel-Lucent 2010• 19 | Presentation Title | 2010

Homepage 2 (widgets)

Page 20: My IC phone The New Smart Deskphone

All Rights Reserved © Alcatel-Lucent 2010• 20 | Presentation Title | 2010

Dial Pad

Page 21: My IC phone The New Smart Deskphone

All Rights Reserved © Alcatel-Lucent 2010• 21 | Presentation Title | 2010

Contact cards

Page 22: My IC phone The New Smart Deskphone

All Rights Reserved © Alcatel-Lucent 2010• 22 | Presentation Title | 2010

Favorites (direct call)

Page 23: My IC phone The New Smart Deskphone

All Rights Reserved © Alcatel-Lucent 2010• 23 | Presentation Title | 2010

File Manager

Page 24: My IC phone The New Smart Deskphone

All Rights Reserved © Alcatel-Lucent 2010• 24 | Presentation Title | 2010

Calendar

Page 25: My IC phone The New Smart Deskphone

All Rights Reserved © Alcatel-Lucent 2010• 25 | Presentation Title | 2010

Use cases: native SIP telephony features

4b

Page 26: My IC phone The New Smart Deskphone

All Rights Reserved © Alcatel-Lucent 2010• 26 | Presentation Title | 2010

Interactive demo tool

Page 27: My IC phone The New Smart Deskphone

All Rights Reserved © Alcatel-Lucent 2010• 27 | Presentation Title | 2010

www.alcatel-lucent.com