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1 | BEHAVIOR CHANGE COMMUNICATION My Neighborhood’s Smoke: Using a Soap Opera to Change Cooking Behavior in Guatemala

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Page 1: My Neighborhood’s Smoke: Using a Soap Opera to Change ...wsmconference.com/wsm2017/05 day 2 breakouts/STUDIO E/Breakout... · • Target audience: peri-urban and urban women who

1 | B E H A V I O R C H A N G E C O M M U N I C A T I O N

My Neighborhood’s Smoke: Using a Soap Opera to Change Cooking Behavior in Guatemala

Page 2: My Neighborhood’s Smoke: Using a Soap Opera to Change ...wsmconference.com/wsm2017/05 day 2 breakouts/STUDIO E/Breakout... · • Target audience: peri-urban and urban women who

2 | C L E A N C O O K S T O V E S A N D F U E L S

Why Clean Cooking?

PROBLEMMISSION GOAL

which leads to…

Every day,

3 BILLION

PEOPLE(500 million households)

rely on solid fuels to

power their rudimentary

stoves

- 4,300,000 deaths

annually

- Wasted productivity

- Climate, forestry & other

environmental

degradation

- Up to 25% of global black

carbon emissions

- Health & economic

burdens that

disproportionately impact

women & girls

- SAVE LIVES

- IMPROVE

LIVELIHOODS

- EMPOWER WOMEN

- PROTECT THE

ENVIRONMENT

100

MILLIONHOUSEHOLDS

ADOPT CLEAN AND

EFFICIENT

COOKSTOVES &

FUELS BY 2020

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3 | B E H A V I O R C H A N G E C O M M U N I C A T I O N

Why social marketing for clean cooking?

• Making the transition to cleaner and more efficient cooking presents a complex behavioral challenge on numerous levels

• Despite proven impact in other sectors, BCC/SM is relatively underdeveloped in the cookstove sector

• The Alliance launched a program in 2015 to design, implement, and assess a range of consumer-facing BCC campaigns with a goal of expanding the evidence base for effective BCC in the cookstove sector

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4 | B E H A V I O R C H A N G E C O M M U N I C A T I O N

The Guatemalan Context

• In Guatemala, more than 70% of households regularly cook with firewood; 28.5%, use LPG along with firewood, often referred to as “fuel stacking”

• Our goal was to introduce people to cleaner, more efficient wood burning stoves, and communicate that gas is “more affordable than you think”

• Target audience: peri-urban and urban women who work outside the home and use wood in Sacatepéquez

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5 | B E H A V I O R C H A N G E C O M M U N I C A T I O N

Multiple channels used to communicate about clean cooking Key Message: If I am not healthy, who will take care of my children?

An estimated 250,000 people

were reached with cookstove

messaging through the various

channels.

3,200 posters and 30,000 flyers

with improved cookstove

information were distributed.

4,500 radio advertisements and

an 8-episode radio soap opera

featuring cookstove messages

were aired on 4 local radio

stations, reaching nearly 100,000

listeners.

Improved cookstove

manufacturers demonstrated

and sold clean cookstoves at 3

market events, with a total

audience of approximately

1,500 people.

Interviews with clean cookstove

experts and event attendees were

aired on two local cable stations,

with a total of 540 TV spots aired,

reaching at least 50,000 viewers.

The campaign's Facebook page

received 1875 followers; paid

advertisements generated over

50,000 views.

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6 | B E H A V I O R C H A N G E C O M M U N I C A T I O N

Love and Cookstoves: Los Humos de Mi Barrio

• Eight 5-minute episodes, aired on four different radio stations over eight weeks.

• Through the lives of Doña Blanqui, Lupita, Justo and other characters, the benefits of cleaner cooking were explored, including firewood purchase savings, improved comfort in the kitchen, time saved cooking, and enhanced health

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7 | B E H A V I O R C H A N G E C O M M U N I C A T I O N

Listeners were invited to a live finale…which included a wedding!

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8 | B E H A V I O R C H A N G E C O M M U N I C A T I O N

Key Results

• Event impact surveys showed a statistically significant impact on people’s knowledge about the benefits of improved stoves; for example, the post-event group was statistically significantly more likely to say that improved cookstoves use less fuel (45% compared to 34%)

• Surveys also indicated a change in intention to purchase (before the event, 42% indicated their intention to purchase; 67% after the event)

• 12% of people that attended campaign market events purchased an improved cookstove.

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9 | B E H A V I O R C H A N G E C O M M U N I C A T I O N

Lessons Learned

• The “soap opera” approach was well received and seen as replicable in other areas of Guatemala; plans already in place to be used by other cookstove programs

• Large purchases like stoves are not made impulsively; behavior change takes time

• Radio station analysis missed a niche Christian station only popular in the particular region of the campaign, therefore we missed out on a large audience

• Printed materials were an important tool used by women to convince their husbands

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10 | B E H A V I O R C H A N G E C O M M U N I C A T I O N

THANK YOU!

For more information contact Julie Ipe:

[email protected]