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TRANSCRIPT
Preparing forOutstandingIssac Theophilos
CarerStaff nurseCare Manager (Two Outstanding)AuthorCare Home consultantoutstandingcarehomes.co.uk
MY STORY
Deciding a rating?
Meets
Good?
Yes
Outstanding?
No
RI or Inadequate
Not having consent formsCall bell not being answered on time - short of
staffError in medications
Observed as not being treated with dignityLack of meaningful activities
Audits not picking up items to improveMissing notifications
POTENTIALBREACHES
What isOutstanding?
TIME FOR ACTION
OneOutstanding
example
WRITE DOWN
PRETEND AS CQCOUTSTANDING PANEL
Over and beyond meeting
compliance?
Any measurable outcomes?
Meeting Outstanding criteria?
S T A R T H A V I N G A M I N D S E T O F
G O I N G O V E R A N D B E Y O N D F O R
Y O U R R E S I D E N T S A N D S T A F F ,
Y O U W I L L N E V E R B E S H O R T O F
E V I D E N C I N G F O R C Q C .
Issac Theophilos
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MOCKINSPECTIONS MENTORING
KLOEMASTERCLASSCQC COMPLIANCE
SUPPORT FOR CARE HOMES
