myers briggspersonalitytypesfornegotiation

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    Florida State University College of Law Research Center

    Myers-Briggs

    Personality Types for

    NegotiationCollege of Law Research Center

    WorkshopSpring 2010

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    Florida State University College of Law Research Center

    Myers-Briggs Dichotomies

    Four dichotomies

    Extraversion / Introversion (E/I)

    Sensing / Intuition (S/N)

    Thinking / Feeling (T/F)

    Judging / Perceiving (J/P)

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    Test

    http://www.humanmetrics.com/cgi-

    win/JTypes2.asp

    http://www.humanmetrics.com/cgi-win/JTypes2.asphttp://www.humanmetrics.com/cgi-win/JTypes2.asphttp://www.humanmetrics.com/cgi-win/JTypes2.asphttp://www.humanmetrics.com/cgi-win/JTypes2.asphttp://www.humanmetrics.com/cgi-win/JTypes2.asp
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    16 Personality Types

    ISTJ ISFJ INFJ INTJ

    ISTP ISFP INFP INTP

    ESTP ESFP ENFP ENTP

    ESTJ ESFJ ENFJ ENTJ

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    Population Distribution

    http://www.mypersonality.info/personality-types/population-gender/

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    Temperament

    Temperament predisposes us to certain ways

    of thinking , understanding, conceptualizing

    and acting.

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    Extraversion

    More interested in the external world of people

    and things

    They derive meaning from

    connections with the external

    environment

    They maximize interactions

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    Introversion

    Interested more in theinternal world of ideas and

    concepts

    Enjoy solitude andintrospection

    Prefer to withdrawal from

    external activities

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    Sensing

    A tendency to perceive by relying on

    observable facts or happenings through the

    senses

    Persons with this

    preference are inclined

    to use practical fact

    oriented approaches

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    Intuition

    Emphasizes concepts, theories, relationships

    and possibilities

    Values inspiration

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    Thinking

    Make decisions impersonally, logically

    assessing cause and effect relationships

    related to data

    These people evaluate ideas and data

    objectively and value inferences reasonably

    drawn from events and circumstances more

    than any other type of evidence.

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    Feeling

    They emphasize the effect

    the decision will have on

    people and interpersonal

    relationships

    The attend more to human

    than to technical aspects of

    problems and value theseconcerns more than any

    other type of evidence

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    Judging

    Prefer a structured, scheduled,planned and controlled environment

    Tend to be organized, deliberate and

    capable of making decisions with aminimum of stress.

    They are usually scheduled,

    develop fixed ideas of howthings should be done.

    They push strongly for closure.

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    Perceiving

    Prefer a flexible,

    spontaneous and adaptive

    environment.

    They tend to continue to

    collect information rather

    then make a decision.

    Have a wait and see attitude.

    Spontaneous lifestyle

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    Extravert/Introvert at Work

    Extraverts may see introverts as secretive, unfriendly aloof,

    self absorbed, slow and awkward

    When dealing with Extraverts, allow them to think out loud, use

    verbal communication, expect action, keep the conversation flowing.

    Let them work in groups and make oral presentations.

    Introverts may see extraverts as superficial, too talkative,

    loose canons, overwhelming, pushy and rude

    When dealing with Introverts ask a question and then stop to listen.

    Give them time to work alone, to finish their sentences, to learn

    through structure, to reflect, to communicate in writing first.

    To Marin for

    providing the at

    work slides

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    Sensors/Intuitives at Work

    Sensors can regard intuitives as unrealistic Space cadets,

    new age, careless about details, unrealistic

    Work with an intuitive by talking about the big picture, possibilities,

    implications, analogies, before talking about details.

    Intuitives can view sensors as resisting new ideas, boring,unimaginative, old school.

    Work with a sensor by drawing on past proven experience, focus on

    practical applications, and step by step solutions.

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    Thinkers/Feelers at Work

    Thinkers may see feelers as illogical, too emotional or trying

    too hard to please

    With thinkers: Be organized, consider cause and effect, pros and cons,

    focus on consequences, appeal to fairness

    Feelers may see thinkers as insensitive or distant or self-involved

    With feelers: mention points of agreement, focus on their core values,

    appreciate their contributions, state legitimacy of their feelings, discuss

    emotional impact of situation

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    Judgers/Perceivers at Work

    Judgers may view perceivers as wishy-washy procrastinators,

    unproductive, unreliable, not serious

    With judgers: be on time, come with agenda and conclusion, stick to

    plan, organize

    Perceivers view judgers as rigid, controlling black and white,stubborn, trigger happy

    With perceivers: focus on process, be open to new information, expect

    questions, allow for discussion

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    The Article

    The following is based on the article: Peters,

    Don,Forever Jung Psychological Type

    Theory, The Myers-Briggs Type Indicator and

    Learning Negotiation, 42 Drake Law Review1 (1993)

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    WHY?

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    Negotiation

    Negotiation strategies require behaviors that

    many people may be adept with but

    they may also require behaviors that many are

    not drawn to naturally

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    Negotiation

    In analyzing your own negotiating skill in the

    context of MBTI what specific behaviors do

    you use, or fail to use

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    Why?

    Type Theory suggest behaviors strongly

    connected to a preference may become well-

    developed and comfortable making it harder

    for persons to perform tasks associated withthe opposite scale without conscious thought

    and substantial practice.

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    Adversarial/Problem Solving

    Adversarial

    Gain Maximizing

    Problem Solving

    Fair deal making

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    Adversarial Strategies

    Proceed in a linear fashion

    Negotiators attempt to induce, persuade or deceive

    other into deviating from the positions

    Threats and attacks are used

    Inquires regarding facts and issues are evaded or

    shared reluctantly

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    Problem Solving Strategies

    Involves a cognitive commitment to searching

    for fair solutions

    Flexible

    Non-linear

    First indentifies underlying needs

    Looks for solutions that maximize potential for all

    parties

    Information is used to generate understanding

    about each others interests

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    Sensing/Intuitive

    The sensing/intuitive preference exerts the

    most influence on legal negotiations.

    of the general population are sensors

    In this study about 55 % of the law students were

    intuitives.

    *Peters, Don, Forever Jung Psychological Type Theory, The Myers-Briggs Type Indicator

    and Learning Negotiation, 42 Drake Law Review 1 (1993)

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    Sensors

    The sensing preference is inclined to value

    concrete, detailed, factual information that can

    be verified by the five senses

    This tendency can influence attitudinal and

    behavioral orientations that may be directly related

    to important components of an adversarial strategy

    that they may cause sensors to favor this approach.

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    Sensors

    Sensors tend to prefer an adversarial strategybecause it tends to unfold in a structured and

    easily tracked and linear fashion.

    Adversarial approaches focus on limited orfixed resources and single bargaining

    dimension.

    Sensors typically like to measure clearly andconcretely what has been done and what steps

    remain to be accomplished.

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    Sensors

    Sensors in an effort to gather more facts tendto ask more questions

    Focus on whether a settlement zone exists

    between articulated positions. Sensors tend to pursue adversarial strategies

    that limit negotiators to searching for and

    using information within its linearframework.

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    Sensors

    While sensors may avoid problem solving

    strategies they use adversarial strategies

    effectively

    They are good at articulating and justifying

    positions

    They tend to be well prepared

    Use technically precise language Focus on detail helps them justify positions

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    Sensors

    Sensors frequently feel uncomfortable with a

    problem solving approach

    Sensors more comfortable with the immediate,

    the concrete and the practical

    Sensors better at recognizing when the

    opponent is blocking

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    Sensors Sensors are naturally inclined to focus on the

    specifics.

    This helps them avoid imprecise or ineffective

    articulations of the problem.

    Sensors deal with facts and details of

    situations . But rarely implicates the

    meaning and possibilities that could be gleaned

    from them. But,Deadlock may result if the compromise

    cant be reached.

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    Sensors/Intuitives

    Sensors are less effective at articulating

    problem-solving strategies

    Problem solving strategies focus on general

    concerns rather than specific details.

    Problem solving proposals get to specifics more

    slowly while parties elaborate their needs

    Sensors may get frustrated with this method

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    Intuitives

    Problem solving strategies used by Intuitives

    are much less structured.

    Focus on identifying needs

    Less focus on step by step behavioral patterns such

    as reciprocal concessions and information

    exchange

    Abstract search for interests and solutions But Intuitivessometimes dont pay sufficient

    attention to the details

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    Intuitives

    A female ENFP wrote:

    I am horrible with figures (thus the J.D. as

    opposed to the M.D.), and when I was hit with

    percentages my brain slowed considerablyand I lost my train of thought

    A male INTP wrote:

    Hell, Im the worst numbers person there is . Idont want to talk numbers. Give me some

    abstract solutions, then Ill be on cloud nine. We

    can hash out the details later.

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    Intuitives/Sensors

    Proposed solutions in problem solving strategy

    should initially emphasize general concerns

    rather than specific details

    Articulating proposals in problem solving

    strategy effectively requires behaviors

    inconsistent with the natural tendency of

    sensors to focus on specific details.

    Emphasis on general concerns rather than

    specific details

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    Thinking/Feeling

    Thinkers emphasize logical and impersonal

    aspects of negotiation

    Impersonal form of assertiveness

    Usually prefer an adversarial approach

    Competing to maximum gain

    Cooperation based on legitimate interests ofothers is more difficult for thinkers

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    Thinkers

    Not focusing on the needs of others is

    consistent with the impersonal decision

    making tendencies of thinkers

    Focusing on the interests of others involves

    dealing with emotional issues

    Thinkers tend to respond to attacking

    comments with strongly phrased counter

    attacks - this intensifies conflict and my lead

    to impasse

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    Feelers

    Feelers are naturally attracted to problem-

    solving strategies

    Feelers prefer harmony and agreement

    Do not favor a winner take all strategy

    Feelers more concerned about their

    relationship with other negotiators

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    Feelers

    Feelers tend to give in to impersonally

    assertive competitive behaviors

    They tend to neglect ones own concerns to

    satisfy anothers needs

    May make undue concessions to avoid conflict

    Feelers may not be effective when dealing

    with an adversarial opponent

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    Feelers

    Feelers are usually good at active listening

    This can facilitate cooperation

    Active listening is an effective way to dealwith strong emotions

    Feelers have greater sensitivity to relational

    aspects of personal interactions. This helps

    them monitor process issues (process refers to

    the way negotiations unfold rather than the

    intrinsic merits of the issues discussed.)

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    Judging/Perceiving

    Judging/Perceiving scale can be seen as

    closure/spontaneity

    Judgers want to make decisionsget things

    done

    Judgers favor an adversarial strategy

    Judgers like to control the flow of information

    Judgers favor an adversarial approach thatdefines and orders issues, while the problem

    solving approach seeks to address the needs

    and interests of the parties.

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    Judging

    Extensively prepare

    Judgers more inclined to plan and schedule

    Stick rigidly to plans (stand firm) (sometimesconvince themselves of the rightness of their

    view despite the empirical evidence

    Judgers attempt to control

    Schedules, agenda, others, (one way

    communication)

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    Judgers

    Judgers tend to become frustrated with a lack

    of progress

    Frustration may lead to threats

    Threats are sometimes used prematurely and

    haphazardly.

    Threats made without due consideration are

    usually a negotiating error

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    Perceivers

    Perceivers more comfortable with a problem

    solving approach avoid commitment while

    advancing proposals and solutions

    Remaining uncommitted helps insure that the

    proposals and solution intersect with the needs

    of all parties

    It promotes refining and improvingsuggestions to provide optimal mutual benefit.

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    Perceivers

    Tend more adept at generating alternative

    ways of completing tasks

    This adeptness correlates well with a problem

    solving approach

    Perceivers always want to learn more

    Perceivers however have to be careful about

    not revealing too much

    Blocking a question by responding to a

    question with a question comes naturally to a

    perceiver

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    Perceiving

    While perceivers always want more

    informationtheir tendency to be spontaneous

    or acceptance of ad hoc approaches sometimes

    leads to acting without careful consideration.

    Perceivers preferring to act spontaneously

    have greater difficulty preparing and planning.

    This is more a problem in adversarial situationthan problem solving

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    Extravert/Introvert

    Extraverts enjoy verbal interactions involvedin negotiating

    Extraverts enjoy working with teammates

    Extraverts are more likely to seek out experttestimony

    Extraverts are comfortable with stating their

    case in an adversarial strategy But also comfortable with stating clients needs

    in a problem solving strategy

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    Extraverts

    While extraverts may be inclined to over share

    this is in fact an important aspect of a problem

    solving strategy

    Brainstorming

    Discussing ideas that arent yet fully developed without

    worry comes more naturally to extraverts

    Good for preparation

    Extraverts seek feedback

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    Introverts

    Non-talkative (better listeners usually)

    Internal

    Nondisclosure of information (selectively

    disclose information)

    Better blocking strategies

    Also recognize sooner when the opposition is

    blocking

    But not as good at thinking on their feet (being

    spontaneous)

    Tend not to be team players

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    Introvert/Extraverts

    Sometimes clash in style

    Extraverts become frustrated with introverts

    slower responses

    Introverts get frustrated with the quantity ofquestions from an extraverted opponent

    Extraverts interrupt more

    Extraverts feel stonewalled/Introverts pressured

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    Example

    [A male ISTJ] talked so much I thought he was

    an extravert, but he says he can only do that if

    he is solidly prepared. This taught me that

    my only hope is to spend time planning what Iwill do, and considering what could possible

    happen, if I am to compete with the natural

    extraverts. (female INTP)

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    Student Comment

    Because I am a judger, it is without fail that I

    have an intense urge that I come to closure

    during negotiations. (male ESFJ)

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    Student Comment

    In the past, I was aware of what I was feeling

    and its cause but I did not know how to

    respond in a way that did not add to the

    problem. Now I am learning how to use Imessages and process comments and its

    wonderful because it gives me a chance to

    defeat my self-perpetuating cycle ofineffective negotiating. (female ESFJ)

    d

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    Student Comment

    My inattention to detail affected my

    negotiations the most. Knowing the weakness,

    I can work to overcome it by writing

    everything down or by having a partnerfocus on details while I focus on main ideas

    . (male INFP)

    S d C

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    Student Comment

    I always have a million thoughts and ideas

    running through my head when I work on any

    project. Concentrating and really hearing the

    other negotiators ideas is best accomplishedby my knowing that I will repeat his/her

    positions and interests. (female INTJ)

    S d C

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    Student Comment

    I totally shut down the listening process. I

    attributed this to my strong judging

    preference. [During the last exercise when

    my position was attacked] my first instinct wasto shut down. But I realized what I was

    about to do mentally and stopped. I changed

    my posture in the chair and made concertedeffort to listen. (male ESTJ)

    S d C

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    Student Comment

    I was prone to revealing information

    unilaterally. I worked on [being silent]

    throughout the semester and became good at it.

    (male ESTJ)

    Th A i l

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    The Article

    Based on the article: Peters, Don,Forever

    Jung Psychological Type Theory, The Myers-

    Briggs Type Indicator and Learning

    Negotiation, 42 Drake Law Review 1 (1993)

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    TheEnd