myers briggspersonalitytypesfornegotiation
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Myers-Briggs
Personality Types for
NegotiationCollege of Law Research Center
WorkshopSpring 2010
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Myers-Briggs Dichotomies
Four dichotomies
Extraversion / Introversion (E/I)
Sensing / Intuition (S/N)
Thinking / Feeling (T/F)
Judging / Perceiving (J/P)
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Test
http://www.humanmetrics.com/cgi-
win/JTypes2.asp
http://www.humanmetrics.com/cgi-win/JTypes2.asphttp://www.humanmetrics.com/cgi-win/JTypes2.asphttp://www.humanmetrics.com/cgi-win/JTypes2.asphttp://www.humanmetrics.com/cgi-win/JTypes2.asphttp://www.humanmetrics.com/cgi-win/JTypes2.asp -
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16 Personality Types
ISTJ ISFJ INFJ INTJ
ISTP ISFP INFP INTP
ESTP ESFP ENFP ENTP
ESTJ ESFJ ENFJ ENTJ
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Population Distribution
http://www.mypersonality.info/personality-types/population-gender/
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Temperament
Temperament predisposes us to certain ways
of thinking , understanding, conceptualizing
and acting.
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Extraversion
More interested in the external world of people
and things
They derive meaning from
connections with the external
environment
They maximize interactions
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Introversion
Interested more in theinternal world of ideas and
concepts
Enjoy solitude andintrospection
Prefer to withdrawal from
external activities
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Sensing
A tendency to perceive by relying on
observable facts or happenings through the
senses
Persons with this
preference are inclined
to use practical fact
oriented approaches
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Intuition
Emphasizes concepts, theories, relationships
and possibilities
Values inspiration
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Thinking
Make decisions impersonally, logically
assessing cause and effect relationships
related to data
These people evaluate ideas and data
objectively and value inferences reasonably
drawn from events and circumstances more
than any other type of evidence.
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Feeling
They emphasize the effect
the decision will have on
people and interpersonal
relationships
The attend more to human
than to technical aspects of
problems and value theseconcerns more than any
other type of evidence
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Judging
Prefer a structured, scheduled,planned and controlled environment
Tend to be organized, deliberate and
capable of making decisions with aminimum of stress.
They are usually scheduled,
develop fixed ideas of howthings should be done.
They push strongly for closure.
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Perceiving
Prefer a flexible,
spontaneous and adaptive
environment.
They tend to continue to
collect information rather
then make a decision.
Have a wait and see attitude.
Spontaneous lifestyle
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Extravert/Introvert at Work
Extraverts may see introverts as secretive, unfriendly aloof,
self absorbed, slow and awkward
When dealing with Extraverts, allow them to think out loud, use
verbal communication, expect action, keep the conversation flowing.
Let them work in groups and make oral presentations.
Introverts may see extraverts as superficial, too talkative,
loose canons, overwhelming, pushy and rude
When dealing with Introverts ask a question and then stop to listen.
Give them time to work alone, to finish their sentences, to learn
through structure, to reflect, to communicate in writing first.
To Marin for
providing the at
work slides
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Sensors/Intuitives at Work
Sensors can regard intuitives as unrealistic Space cadets,
new age, careless about details, unrealistic
Work with an intuitive by talking about the big picture, possibilities,
implications, analogies, before talking about details.
Intuitives can view sensors as resisting new ideas, boring,unimaginative, old school.
Work with a sensor by drawing on past proven experience, focus on
practical applications, and step by step solutions.
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Thinkers/Feelers at Work
Thinkers may see feelers as illogical, too emotional or trying
too hard to please
With thinkers: Be organized, consider cause and effect, pros and cons,
focus on consequences, appeal to fairness
Feelers may see thinkers as insensitive or distant or self-involved
With feelers: mention points of agreement, focus on their core values,
appreciate their contributions, state legitimacy of their feelings, discuss
emotional impact of situation
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Judgers/Perceivers at Work
Judgers may view perceivers as wishy-washy procrastinators,
unproductive, unreliable, not serious
With judgers: be on time, come with agenda and conclusion, stick to
plan, organize
Perceivers view judgers as rigid, controlling black and white,stubborn, trigger happy
With perceivers: focus on process, be open to new information, expect
questions, allow for discussion
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The Article
The following is based on the article: Peters,
Don,Forever Jung Psychological Type
Theory, The Myers-Briggs Type Indicator and
Learning Negotiation, 42 Drake Law Review1 (1993)
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WHY?
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Negotiation
Negotiation strategies require behaviors that
many people may be adept with but
they may also require behaviors that many are
not drawn to naturally
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Negotiation
In analyzing your own negotiating skill in the
context of MBTI what specific behaviors do
you use, or fail to use
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Why?
Type Theory suggest behaviors strongly
connected to a preference may become well-
developed and comfortable making it harder
for persons to perform tasks associated withthe opposite scale without conscious thought
and substantial practice.
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Adversarial/Problem Solving
Adversarial
Gain Maximizing
Problem Solving
Fair deal making
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Adversarial Strategies
Proceed in a linear fashion
Negotiators attempt to induce, persuade or deceive
other into deviating from the positions
Threats and attacks are used
Inquires regarding facts and issues are evaded or
shared reluctantly
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Problem Solving Strategies
Involves a cognitive commitment to searching
for fair solutions
Flexible
Non-linear
First indentifies underlying needs
Looks for solutions that maximize potential for all
parties
Information is used to generate understanding
about each others interests
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Sensing/Intuitive
The sensing/intuitive preference exerts the
most influence on legal negotiations.
of the general population are sensors
In this study about 55 % of the law students were
intuitives.
*Peters, Don, Forever Jung Psychological Type Theory, The Myers-Briggs Type Indicator
and Learning Negotiation, 42 Drake Law Review 1 (1993)
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Sensors
The sensing preference is inclined to value
concrete, detailed, factual information that can
be verified by the five senses
This tendency can influence attitudinal and
behavioral orientations that may be directly related
to important components of an adversarial strategy
that they may cause sensors to favor this approach.
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Sensors
Sensors tend to prefer an adversarial strategybecause it tends to unfold in a structured and
easily tracked and linear fashion.
Adversarial approaches focus on limited orfixed resources and single bargaining
dimension.
Sensors typically like to measure clearly andconcretely what has been done and what steps
remain to be accomplished.
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Sensors
Sensors in an effort to gather more facts tendto ask more questions
Focus on whether a settlement zone exists
between articulated positions. Sensors tend to pursue adversarial strategies
that limit negotiators to searching for and
using information within its linearframework.
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Sensors
While sensors may avoid problem solving
strategies they use adversarial strategies
effectively
They are good at articulating and justifying
positions
They tend to be well prepared
Use technically precise language Focus on detail helps them justify positions
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Sensors
Sensors frequently feel uncomfortable with a
problem solving approach
Sensors more comfortable with the immediate,
the concrete and the practical
Sensors better at recognizing when the
opponent is blocking
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Sensors Sensors are naturally inclined to focus on the
specifics.
This helps them avoid imprecise or ineffective
articulations of the problem.
Sensors deal with facts and details of
situations . But rarely implicates the
meaning and possibilities that could be gleaned
from them. But,Deadlock may result if the compromise
cant be reached.
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Sensors/Intuitives
Sensors are less effective at articulating
problem-solving strategies
Problem solving strategies focus on general
concerns rather than specific details.
Problem solving proposals get to specifics more
slowly while parties elaborate their needs
Sensors may get frustrated with this method
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Intuitives
Problem solving strategies used by Intuitives
are much less structured.
Focus on identifying needs
Less focus on step by step behavioral patterns such
as reciprocal concessions and information
exchange
Abstract search for interests and solutions But Intuitivessometimes dont pay sufficient
attention to the details
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Intuitives
A female ENFP wrote:
I am horrible with figures (thus the J.D. as
opposed to the M.D.), and when I was hit with
percentages my brain slowed considerablyand I lost my train of thought
A male INTP wrote:
Hell, Im the worst numbers person there is . Idont want to talk numbers. Give me some
abstract solutions, then Ill be on cloud nine. We
can hash out the details later.
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Intuitives/Sensors
Proposed solutions in problem solving strategy
should initially emphasize general concerns
rather than specific details
Articulating proposals in problem solving
strategy effectively requires behaviors
inconsistent with the natural tendency of
sensors to focus on specific details.
Emphasis on general concerns rather than
specific details
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Thinking/Feeling
Thinkers emphasize logical and impersonal
aspects of negotiation
Impersonal form of assertiveness
Usually prefer an adversarial approach
Competing to maximum gain
Cooperation based on legitimate interests ofothers is more difficult for thinkers
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Thinkers
Not focusing on the needs of others is
consistent with the impersonal decision
making tendencies of thinkers
Focusing on the interests of others involves
dealing with emotional issues
Thinkers tend to respond to attacking
comments with strongly phrased counter
attacks - this intensifies conflict and my lead
to impasse
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Feelers
Feelers are naturally attracted to problem-
solving strategies
Feelers prefer harmony and agreement
Do not favor a winner take all strategy
Feelers more concerned about their
relationship with other negotiators
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Feelers
Feelers tend to give in to impersonally
assertive competitive behaviors
They tend to neglect ones own concerns to
satisfy anothers needs
May make undue concessions to avoid conflict
Feelers may not be effective when dealing
with an adversarial opponent
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Feelers
Feelers are usually good at active listening
This can facilitate cooperation
Active listening is an effective way to dealwith strong emotions
Feelers have greater sensitivity to relational
aspects of personal interactions. This helps
them monitor process issues (process refers to
the way negotiations unfold rather than the
intrinsic merits of the issues discussed.)
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Judging/Perceiving
Judging/Perceiving scale can be seen as
closure/spontaneity
Judgers want to make decisionsget things
done
Judgers favor an adversarial strategy
Judgers like to control the flow of information
Judgers favor an adversarial approach thatdefines and orders issues, while the problem
solving approach seeks to address the needs
and interests of the parties.
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Judging
Extensively prepare
Judgers more inclined to plan and schedule
Stick rigidly to plans (stand firm) (sometimesconvince themselves of the rightness of their
view despite the empirical evidence
Judgers attempt to control
Schedules, agenda, others, (one way
communication)
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Judgers
Judgers tend to become frustrated with a lack
of progress
Frustration may lead to threats
Threats are sometimes used prematurely and
haphazardly.
Threats made without due consideration are
usually a negotiating error
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Perceivers
Perceivers more comfortable with a problem
solving approach avoid commitment while
advancing proposals and solutions
Remaining uncommitted helps insure that the
proposals and solution intersect with the needs
of all parties
It promotes refining and improvingsuggestions to provide optimal mutual benefit.
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Perceivers
Tend more adept at generating alternative
ways of completing tasks
This adeptness correlates well with a problem
solving approach
Perceivers always want to learn more
Perceivers however have to be careful about
not revealing too much
Blocking a question by responding to a
question with a question comes naturally to a
perceiver
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Perceiving
While perceivers always want more
informationtheir tendency to be spontaneous
or acceptance of ad hoc approaches sometimes
leads to acting without careful consideration.
Perceivers preferring to act spontaneously
have greater difficulty preparing and planning.
This is more a problem in adversarial situationthan problem solving
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Extravert/Introvert
Extraverts enjoy verbal interactions involvedin negotiating
Extraverts enjoy working with teammates
Extraverts are more likely to seek out experttestimony
Extraverts are comfortable with stating their
case in an adversarial strategy But also comfortable with stating clients needs
in a problem solving strategy
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Extraverts
While extraverts may be inclined to over share
this is in fact an important aspect of a problem
solving strategy
Brainstorming
Discussing ideas that arent yet fully developed without
worry comes more naturally to extraverts
Good for preparation
Extraverts seek feedback
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Introverts
Non-talkative (better listeners usually)
Internal
Nondisclosure of information (selectively
disclose information)
Better blocking strategies
Also recognize sooner when the opposition is
blocking
But not as good at thinking on their feet (being
spontaneous)
Tend not to be team players
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Introvert/Extraverts
Sometimes clash in style
Extraverts become frustrated with introverts
slower responses
Introverts get frustrated with the quantity ofquestions from an extraverted opponent
Extraverts interrupt more
Extraverts feel stonewalled/Introverts pressured
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Example
[A male ISTJ] talked so much I thought he was
an extravert, but he says he can only do that if
he is solidly prepared. This taught me that
my only hope is to spend time planning what Iwill do, and considering what could possible
happen, if I am to compete with the natural
extraverts. (female INTP)
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Student Comment
Because I am a judger, it is without fail that I
have an intense urge that I come to closure
during negotiations. (male ESFJ)
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Student Comment
In the past, I was aware of what I was feeling
and its cause but I did not know how to
respond in a way that did not add to the
problem. Now I am learning how to use Imessages and process comments and its
wonderful because it gives me a chance to
defeat my self-perpetuating cycle ofineffective negotiating. (female ESFJ)
d
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Student Comment
My inattention to detail affected my
negotiations the most. Knowing the weakness,
I can work to overcome it by writing
everything down or by having a partnerfocus on details while I focus on main ideas
. (male INFP)
S d C
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Student Comment
I always have a million thoughts and ideas
running through my head when I work on any
project. Concentrating and really hearing the
other negotiators ideas is best accomplishedby my knowing that I will repeat his/her
positions and interests. (female INTJ)
S d C
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Student Comment
I totally shut down the listening process. I
attributed this to my strong judging
preference. [During the last exercise when
my position was attacked] my first instinct wasto shut down. But I realized what I was
about to do mentally and stopped. I changed
my posture in the chair and made concertedeffort to listen. (male ESTJ)
S d C
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Student Comment
I was prone to revealing information
unilaterally. I worked on [being silent]
throughout the semester and became good at it.
(male ESTJ)
Th A i l
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The Article
Based on the article: Peters, Don,Forever
Jung Psychological Type Theory, The Myers-
Briggs Type Indicator and Learning
Negotiation, 42 Drake Law Review 1 (1993)
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TheEnd