myloteam - training and events administration & management on cloud

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CORPORATE & PRODUCT OVERVIEW INTRODUCING MyloTEAMSaaS / Cloud Based T raining and E ducation A dministration & M anagement ------------------------------------------------

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MyloTEAM (Training & Events Administration and Management) is an integrated Business Process Automation tool that streamlines all the front/back operations around Training Programs, Marketing Events, Conferences including Marketing, Online Registrations & Payments, Tracking, Reporting, Certifications, Surveys and more. All the features are integrated on ONE platform and can be used for Onsite, Online or On Demand programs!

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Page 1: MyloTEAM - Training and Events Administration & Management on Cloud

CORPORATE & PRODUCT OVERVIEW

INTRODUCING

MyloTEAM™

SaaS / Cloud Based Training and Education Administration & Management

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Page 2: MyloTEAM - Training and Events Administration & Management on Cloud

Training Administration & Management Facts

FACT 1: In 2009, $150 Billion was spent on Training in the US2/3 of this spend was on internal expenses – providing the platform and supporting the logistics of delivery, tracking attendees, payments and ROI!*

FACT 2: Over 72% Of Businesses In The U.S. Still Use Manual Processes To Administer And Manage Their Training Programs - Working With Paper, Phone, Spreadsheets or Highly Fragmented Disparate Information/Legacy Systems.

“When M.D. Anderson Cancer Center studied the time and expense of processing registrations manually, a cost of nearly $25 pertransaction was documented.”*

FACT 3: IT treats the needs of the Training Delivery as low priority, if not last!

Extensive economic disruptions is causing radical changes in the Training business process

Impact on Training:- Blended Learning (face-to-face and Online)- Instructor Led Online Training becoming the norm- Demand on Training to deliver better ROI

New economies of scale and new ways for organizations to monetize their training offerings, complete audits and compliance, track chargeback and allocations are emerging with the advent of the Cloud

Those economies of scale are primarily the result of the availability of applications on SaaS and the ability to automate certain front & back end processes such as registration, payment options, real-time tracking, marketing, analytics and reporting

* Source: Wainhouse Research/Citrix

Page 3: MyloTEAM - Training and Events Administration & Management on Cloud

Does this Training Desk look familiar?

Page 4: MyloTEAM - Training and Events Administration & Management on Cloud

Enter MyloTEAM™

MyloTEAM streamlines and automates multiple manual steps and databases into a single access point for Marketing,

Registrations, Payments, Tracking, Reporting, Certifications , Surveys and more for Onsite, Online or On-Demand

Training Programs

All from ONE Integrated Platform

Page 5: MyloTEAM - Training and Events Administration & Management on Cloud

Who Needs MyloTEAM™ and Why?

Hi Tech Product training Internal Sales training Technical training Custom blended learning solutions Marketing Events & User Conferences

Life Sciences/Healthcare Employee Training & Certification (Nurses, Doctors and Healthcare Workers) Community Outreach Programs Wellness Workshops Healthcare Conferences

Manufacturing Product Training Employee Training Reseller/Franchise Training Marketing Events & Conferences

Professional and Vocational Continuing Education Training as a Business Professional Associations and Member based organizations Student Community Enrollment, Management & Certification

Business and Financial Services Employee/Field Agent Training Marketing Events & Conferences

Page 6: MyloTEAM - Training and Events Administration & Management on Cloud

MyloTEAM – Management layer for the entire Training Program

Course & Class Catalog, Registration and Payment

Website Email Marketing

Social & Mobile

Live and Face to Face

Promotions, Reporting, Surveys, Waitlist Manager, List Management and more

Student Management

(optional)

Live and Online (e.g. ReadyTalk)

Completely Virtual

(e.g. Moodle)

SFDC & CRM

Payment Gateways

Finance

HR

Marketing

Automation

Sales

MyloTEAMEcosystem

ContentDelivery

Integrated 3rd Party systems via

APIs/Connectors

Page 7: MyloTEAM - Training and Events Administration & Management on Cloud

Set Up Your Courses and Classes

Automatically publish Registration Microsites

Customizable Registration Forms

Multiple Prices or Free

Designate the Participant Information you need for each Class

Class-specific Questionnaires

Use your own Attendee Types

Configurable Booking Options and Booking Behavior

Publish your entire Course Catalog to your Mylo Calendar

Page 8: MyloTEAM - Training and Events Administration & Management on Cloud

Promote Your Offerings – get the word out and provide incentives!

Special Prices

Promo Codes and Bundle Discounts

Contracts and Gift Cards

Reminder Emails and Invitations

Social Media Controls

Invite-a-Friend

Page 9: MyloTEAM - Training and Events Administration & Management on Cloud

Collect Registration & Payments Online

Major Credit Cards and PayPal

OfflinePayment options

Optionally Require Deposits and/or allowPartial Payments

Use your own Merchant Account

Event “Shopping Cart” Option to Cross-sell & Up-sell Classes, Events, and Programs

Page 10: MyloTEAM - Training and Events Administration & Management on Cloud

Manage Your Classes and Students

Course Templates

Waitlist Manager

Low-Attendance Alerts & Notifications

Onsite Check-in

Reminder emails

Manage Cancellations, Refunds, Transfers, and Credits

Multi-class reporting

Name Badges and Tents

Issue Credits and Certificates

Class Evaluations

Page 11: MyloTEAM - Training and Events Administration & Management on Cloud

MyloTEAM with Salesforce CRM

The MyloRSVP application automatically connects and synchronizes data –real time - between MyloTEAM and Salesforce, reduces inefficiencies, and enables registrant data sharing for accurate and timely delivery of information.

Setup and manage Online Registration, Events and more without leaving the familiar Salesforce interface

Manage invitations, RSVPs, and Attendees Automatically sync the Leads, Contacts and Campaigns in Salesforce in

real time Drive sales cycles and generate meaningful business outcomes Automate lead follow-up and marketing responses after attendees have

participated in a Training program Or Event Track student behavior and historical data via Salesforce for a more

effective and up to date CRM Accept Online Payments via Salesforce! Member of the elite ISVForce Partner Program

MyloRSVP is not a standalone product and requires MyloTEAM to operate.

Page 12: MyloTEAM - Training and Events Administration & Management on Cloud

MyloTEAM with Moodle LMS

The Mylo Moodle Connector automatically connects and synchronizes data in real time, between MyloTEAM and Moodle LMS. Moodle’s Learning Management System (LMS) is widely accepted in academic environments, from K-12 schools to colleges and universities, as well as enterprise training organizations.

Allows students to register and pay for online-virtual training programs

Uses MyloTEAM's flexible registration process to support bundled or hybrid training programs

Accepts multiple forms of payment including credit cards, Purchase Orders, checks, or using Mylo Merchant Account Connector

Students can make multiple payments, partial payments, and deposits for expensive classes

Optionally allow Students to register for multiple classes through a 'shopping cart' experience

New students are automatically added to Moodle and receive an automatic email notification

Existing students are automatically enrolled to the classes they've selected and receive an automatic email notification

Manages all the cancellations, credits, and refunds from MyloTEAM

Page 13: MyloTEAM - Training and Events Administration & Management on Cloud

MyloTEAM with ReadyTalk

The MyloTEAM ReadyTalk Connector enables Mylo customers to combine Mylo and the

Industry-leading ReadyTalk Web/Audio Conferencing platform to create a unified

registration and payment system for both In-Person and Online programs.

Schedule and manage online or in-person events directly from the MyloTEAM platform

Deliver consistent branding through invitations, registration forms, and emails to create a

familiar user experience for webinars and in-person events

For each webinar, customers will have the flexibility to offer multiple payment options,

promo codes, varying registrant price options and volume based discount

Track new leads and existing customers, including registration responses and payment

information, to help drive targeted and timely follow-up after the webinar

Control access to the webinar to only those who have registered and/or have paid

Conduct engaging online events and classes leveraging webinar technology and share

slides, various applications and video clips

Follow-up with those who did not attend and offer access to a recording of the webinar

Once the webinar is over, provide controlled online access to the recorded webinar through

the same registration and payment processes

Organization's must have an account with ReadyTalk in order to use the MyloTEAM ReadyTalk

Connector.

Page 14: MyloTEAM - Training and Events Administration & Management on Cloud

Cloud and SaaS Based Solution

No Hardware or Software to Install, Maintain or Upgrade

Subscription Service

Pay-as-you-go

Prepay Mylo Fees and get discounted fees!

Hosted on the Cloud

Dedicated Cloud Servers

Managed by Mylo

Total Privacy of Data

Secure and Available

PCI DSS Level 2 Compliant

>99.99% Availability

Works on all major browsers

Mylo Features Fees

Account Activation Subscription

Registration Processing Subscription

Class/Event Activation Subscription

Third Party Connectors Included

White Labeling Fee

Quick Start Program Fee

Unlimited Phone and Email Support (24x5)

Included

Reports Delivery Services Fee

Outsourced Implementation Services Fee

Subscription allows access to all standard features including 600,000 Email blasts and 10 Admins/Users

Included

Page 15: MyloTEAM - Training and Events Administration & Management on Cloud

Support & Training

Unmatched Customer Support Guaranteed!Mylo is dedicated to providing you with the highest level of support in the industry – for organizers and attendees alike.

Standard Support with Every Plan• Unlimited Phone and email support for both training organizers and attendees • Only Email Support for Express• After-hours emergency support (24-hour, Mon-Fri)• Mylo Implementation Services for Best Practices• Free review of your registration pages (upon request)• Website FAQs

Free Training Support• Self-paced tutorials• Free training webinars• Custom training for groups of users• Access to online forums and training material

Page 16: MyloTEAM - Training and Events Administration & Management on Cloud

Who is Mylo?

Launched September 2013 and focused on Mid-Market & Enterprise Training & Education Program Administration and Management

Licensed with technology and platform created in 2010 by Event & training Professionals A client base of 3000+ worldwide clients Powered registrations for 500,000+ Events Processed 3+ Million Registrations 100+ Man Years in development effort Management team with over 80 years of experience in Cloud/SaaS

In-house, 24x5 Customer Support and Help Desk

96% Customer Retention

Events and Conferences supported from One Integrated Platform

Available to organizations worldwide

Page 17: MyloTEAM - Training and Events Administration & Management on Cloud

Mylo Clients (Partial)

Page 18: MyloTEAM - Training and Events Administration & Management on Cloud

Use Case Study – ICDL

Page 19: MyloTEAM - Training and Events Administration & Management on Cloud

Use Case Study – PTC

Page 20: MyloTEAM - Training and Events Administration & Management on Cloud

Use Case Study – Hearts at Home

Page 21: MyloTEAM - Training and Events Administration & Management on Cloud

Use Case Study – HammondCare