myloteam - training and events administration & management on cloud
DESCRIPTION
MyloTEAM (Training & Events Administration and Management) is an integrated Business Process Automation tool that streamlines all the front/back operations around Training Programs, Marketing Events, Conferences including Marketing, Online Registrations & Payments, Tracking, Reporting, Certifications, Surveys and more. All the features are integrated on ONE platform and can be used for Onsite, Online or On Demand programs!TRANSCRIPT
CORPORATE & PRODUCT OVERVIEW
INTRODUCING
MyloTEAM™
SaaS / Cloud Based Training and Education Administration & Management
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Training Administration & Management Facts
FACT 1: In 2009, $150 Billion was spent on Training in the US2/3 of this spend was on internal expenses – providing the platform and supporting the logistics of delivery, tracking attendees, payments and ROI!*
FACT 2: Over 72% Of Businesses In The U.S. Still Use Manual Processes To Administer And Manage Their Training Programs - Working With Paper, Phone, Spreadsheets or Highly Fragmented Disparate Information/Legacy Systems.
“When M.D. Anderson Cancer Center studied the time and expense of processing registrations manually, a cost of nearly $25 pertransaction was documented.”*
FACT 3: IT treats the needs of the Training Delivery as low priority, if not last!
Extensive economic disruptions is causing radical changes in the Training business process
Impact on Training:- Blended Learning (face-to-face and Online)- Instructor Led Online Training becoming the norm- Demand on Training to deliver better ROI
New economies of scale and new ways for organizations to monetize their training offerings, complete audits and compliance, track chargeback and allocations are emerging with the advent of the Cloud
Those economies of scale are primarily the result of the availability of applications on SaaS and the ability to automate certain front & back end processes such as registration, payment options, real-time tracking, marketing, analytics and reporting
* Source: Wainhouse Research/Citrix
Does this Training Desk look familiar?
Enter MyloTEAM™
MyloTEAM streamlines and automates multiple manual steps and databases into a single access point for Marketing,
Registrations, Payments, Tracking, Reporting, Certifications , Surveys and more for Onsite, Online or On-Demand
Training Programs
All from ONE Integrated Platform
Who Needs MyloTEAM™ and Why?
Hi Tech Product training Internal Sales training Technical training Custom blended learning solutions Marketing Events & User Conferences
Life Sciences/Healthcare Employee Training & Certification (Nurses, Doctors and Healthcare Workers) Community Outreach Programs Wellness Workshops Healthcare Conferences
Manufacturing Product Training Employee Training Reseller/Franchise Training Marketing Events & Conferences
Professional and Vocational Continuing Education Training as a Business Professional Associations and Member based organizations Student Community Enrollment, Management & Certification
Business and Financial Services Employee/Field Agent Training Marketing Events & Conferences
MyloTEAM – Management layer for the entire Training Program
Course & Class Catalog, Registration and Payment
Website Email Marketing
Social & Mobile
Live and Face to Face
Promotions, Reporting, Surveys, Waitlist Manager, List Management and more
Student Management
(optional)
Live and Online (e.g. ReadyTalk)
Completely Virtual
(e.g. Moodle)
SFDC & CRM
Payment Gateways
Finance
HR
Marketing
Automation
Sales
MyloTEAMEcosystem
ContentDelivery
Integrated 3rd Party systems via
APIs/Connectors
Set Up Your Courses and Classes
Automatically publish Registration Microsites
Customizable Registration Forms
Multiple Prices or Free
Designate the Participant Information you need for each Class
Class-specific Questionnaires
Use your own Attendee Types
Configurable Booking Options and Booking Behavior
Publish your entire Course Catalog to your Mylo Calendar
Promote Your Offerings – get the word out and provide incentives!
Special Prices
Promo Codes and Bundle Discounts
Contracts and Gift Cards
Reminder Emails and Invitations
Social Media Controls
Invite-a-Friend
Collect Registration & Payments Online
Major Credit Cards and PayPal
OfflinePayment options
Optionally Require Deposits and/or allowPartial Payments
Use your own Merchant Account
Event “Shopping Cart” Option to Cross-sell & Up-sell Classes, Events, and Programs
Manage Your Classes and Students
Course Templates
Waitlist Manager
Low-Attendance Alerts & Notifications
Onsite Check-in
Reminder emails
Manage Cancellations, Refunds, Transfers, and Credits
Multi-class reporting
Name Badges and Tents
Issue Credits and Certificates
Class Evaluations
MyloTEAM with Salesforce CRM
The MyloRSVP application automatically connects and synchronizes data –real time - between MyloTEAM and Salesforce, reduces inefficiencies, and enables registrant data sharing for accurate and timely delivery of information.
Setup and manage Online Registration, Events and more without leaving the familiar Salesforce interface
Manage invitations, RSVPs, and Attendees Automatically sync the Leads, Contacts and Campaigns in Salesforce in
real time Drive sales cycles and generate meaningful business outcomes Automate lead follow-up and marketing responses after attendees have
participated in a Training program Or Event Track student behavior and historical data via Salesforce for a more
effective and up to date CRM Accept Online Payments via Salesforce! Member of the elite ISVForce Partner Program
MyloRSVP is not a standalone product and requires MyloTEAM to operate.
MyloTEAM with Moodle LMS
The Mylo Moodle Connector automatically connects and synchronizes data in real time, between MyloTEAM and Moodle LMS. Moodle’s Learning Management System (LMS) is widely accepted in academic environments, from K-12 schools to colleges and universities, as well as enterprise training organizations.
Allows students to register and pay for online-virtual training programs
Uses MyloTEAM's flexible registration process to support bundled or hybrid training programs
Accepts multiple forms of payment including credit cards, Purchase Orders, checks, or using Mylo Merchant Account Connector
Students can make multiple payments, partial payments, and deposits for expensive classes
Optionally allow Students to register for multiple classes through a 'shopping cart' experience
New students are automatically added to Moodle and receive an automatic email notification
Existing students are automatically enrolled to the classes they've selected and receive an automatic email notification
Manages all the cancellations, credits, and refunds from MyloTEAM
MyloTEAM with ReadyTalk
The MyloTEAM ReadyTalk Connector enables Mylo customers to combine Mylo and the
Industry-leading ReadyTalk Web/Audio Conferencing platform to create a unified
registration and payment system for both In-Person and Online programs.
Schedule and manage online or in-person events directly from the MyloTEAM platform
Deliver consistent branding through invitations, registration forms, and emails to create a
familiar user experience for webinars and in-person events
For each webinar, customers will have the flexibility to offer multiple payment options,
promo codes, varying registrant price options and volume based discount
Track new leads and existing customers, including registration responses and payment
information, to help drive targeted and timely follow-up after the webinar
Control access to the webinar to only those who have registered and/or have paid
Conduct engaging online events and classes leveraging webinar technology and share
slides, various applications and video clips
Follow-up with those who did not attend and offer access to a recording of the webinar
Once the webinar is over, provide controlled online access to the recorded webinar through
the same registration and payment processes
Organization's must have an account with ReadyTalk in order to use the MyloTEAM ReadyTalk
Connector.
Cloud and SaaS Based Solution
No Hardware or Software to Install, Maintain or Upgrade
Subscription Service
Pay-as-you-go
Prepay Mylo Fees and get discounted fees!
Hosted on the Cloud
Dedicated Cloud Servers
Managed by Mylo
Total Privacy of Data
Secure and Available
PCI DSS Level 2 Compliant
>99.99% Availability
Works on all major browsers
Mylo Features Fees
Account Activation Subscription
Registration Processing Subscription
Class/Event Activation Subscription
Third Party Connectors Included
White Labeling Fee
Quick Start Program Fee
Unlimited Phone and Email Support (24x5)
Included
Reports Delivery Services Fee
Outsourced Implementation Services Fee
Subscription allows access to all standard features including 600,000 Email blasts and 10 Admins/Users
Included
Support & Training
Unmatched Customer Support Guaranteed!Mylo is dedicated to providing you with the highest level of support in the industry – for organizers and attendees alike.
Standard Support with Every Plan• Unlimited Phone and email support for both training organizers and attendees • Only Email Support for Express• After-hours emergency support (24-hour, Mon-Fri)• Mylo Implementation Services for Best Practices• Free review of your registration pages (upon request)• Website FAQs
Free Training Support• Self-paced tutorials• Free training webinars• Custom training for groups of users• Access to online forums and training material
Who is Mylo?
Launched September 2013 and focused on Mid-Market & Enterprise Training & Education Program Administration and Management
Licensed with technology and platform created in 2010 by Event & training Professionals A client base of 3000+ worldwide clients Powered registrations for 500,000+ Events Processed 3+ Million Registrations 100+ Man Years in development effort Management team with over 80 years of experience in Cloud/SaaS
In-house, 24x5 Customer Support and Help Desk
96% Customer Retention
Events and Conferences supported from One Integrated Platform
Available to organizations worldwide
Mylo Clients (Partial)
Use Case Study – ICDL
Use Case Study – PTC
Use Case Study – Hearts at Home
Use Case Study – HammondCare