mynorth super and pension pds part a - amp · pdf fileinvestmentoptions'pds....

48
Issue number , ₁₂ August ₂₀₁₇ MyNorth Super and Pension Product disclosure statement – Part A MyNorth Super and Pension To be read in conjunction with MyNorth Super and Pension Guarantee Product disclosure statement – Part B

Upload: dangminh

Post on 07-Feb-2018

245 views

Category:

Documents


3 download

TRANSCRIPT

Page 1: MyNorth Super and Pension PDS Part A - Amp · PDF fileinvestmentoptions'PDS. Ifyoumakeafullwithdrawal(commutation),wearerequired tofirstpayyourminimumpensionamountfortherelevant

Issue number ₃, ₁₂August ₂₀₁₇

MyNorthSuper and PensionProduct disclosure statement – Part A

MyNorth Super and Pension

To be read in conjunction with MyNorth Super and Pension Guarantee Product disclosure statement – Part B

Page 2: MyNorth Super and Pension PDS Part A - Amp · PDF fileinvestmentoptions'PDS. Ifyoumakeafullwithdrawal(commutation),wearerequired tofirstpayyourminimumpensionamountfortherelevant

This is a Supplementaryproductdisclosure statement (SPDS) to theMyNorthSuper andPensionProductdisclosure statement(PDS) – Part A, Issue number 3, dated 12 August 2017 and should be read together with this document.

PDS page reference: 3, tablePDS title reference: Throughout this PDSInstructions: Insert the following rows in the table after MyNorth Investment options.

To be read as:References to:

this is theproductdisclosure statement forMyNorthManagedPortfoliosARSN624544136, a registeredmanaged investment scheme of which NMMT Limited is the responsible entity, and which is anaccessible investment available throughMyNorth Super andPension. TheMyNorthManagedPortfoliosPDS is issued by NMMT Limited.

MyNorthManagedPortfoliosPDS

means a notional portfolio of assets managed in accordance with a particular investment strategy, asdescribed in the MyNorth Managed Portfolios PDS.

Managed portfolio

means your interest and asset holdings in MyNorth Managed Portfolio that are managed in line witha managed portfolio you have selected. A separate interest and Scheme Portfolio is held in respect ofeach managed portfolio in relation to which you choose to invest in MyNorth Managed Portfolios.

your Scheme Portfolio

PDS page reference: 3PDS title reference: Read all relevant documentsInstructions: Insert the following paragraph after the paragraph titledMyNorth Super and Pension – Additionalinformation booklet.

MyNorth Managed Portfolios PDSProvides specific information regarding MyNorth Managed Portfolios and the available managed portfolios.

PDS page reference: 11PDS title reference: Fast PaymentInstructions: Replace the section with the following.

Fast paymentThe fast payment of funds is available for partial withdrawals only, up to a maximum of 80% of your account balance. Wereserve the right to reduce the percentage. Wemay advance the payment of your funds without awaiting sale proceedsfrom underlying investments. During this period your cash account balance may fall below zero. Refer to ‘Negative cashaccount balance’ on page 16 for more information on the effect of your cash account balance becoming negative.

Issue date: 12 March 2018

The issuer of this SPDS and the Trustee of the Wealth Personal Superannuation and Pension Fund ABN 92 381 911 598 isN.M. Superannuation Proprietary Limited ABN 31 008 428 322, AFS Licence No. 234654.

MyNorth Super and PensionSupplementary product disclosure statement

Page 3: MyNorth Super and Pension PDS Part A - Amp · PDF fileinvestmentoptions'PDS. Ifyoumakeafullwithdrawal(commutation),wearerequired tofirstpayyourminimumpensionamountfortherelevant

Fast Track withdrawalThe Fast Track withdrawal is available for a full cash withdrawal request of your account. You will receive 80% of your fundswithin two business days of your request being completed (including all requirements) by the North Service Centre. Theremainder of the fundswill be released after all other assets have been sold and the proceeds have been confirmed to cash.

Telegraphic TransferA Telegraphic Transfer (TT) is a fast electronic transfer to a nominated bank account. A $9 charge applies per TT. The fundsmay be cleared in the recipient’s bank account within two hours of the payment being made.

PDS page reference: 15PDS title reference:What is the cash account?Instructions: Replace the second, third and fourth paragraphs with the following.

To help youmanage your cash account you have the flexibility to nominate a Target cash balance by specifying aMinimumcash balance (dollar amount) and/or a Target cash percentage (a percentage of your total account balance) to be held inyour cash account.

A default Target cash percentage of 5% and $0 Minimum cash balance will apply where no selection is made. Both theMinimum cash balance and Target cash percentage can be adjusted at any time.

Your Target cash balance is calculated as follows.

(Account balance x Target cash percentage) + Minimum cash balance = Target cash balance.

For example; where the Account balance is $100,000, the Minimum cash balance is $0 (default) and the Target cashpercentage is 5% (default), then the Target cash balance is calculated as:

($100,000 x 5%) + $0 = $5,000

If you increase your Minimum cash balance from $0 to $1,000 then the Target cash balance is calculated as:

($100,000 x 5%) + $1,000 = $6,000.

PDS page reference: 15PDS title reference:What is the cash account?Instructions: Replace the section titled Cash account sweepswith the following.

Cash account sweepsWhen the balance of your cash account exceeds your Target cash balance by $500, the excess cash will be invested as peryour investment instructions. In order for the cash account sweep to take place, the excess cashmustmeet the transactiontrade minimums as defined in the At a glance section of this PDS.

If the balance of your cash account falls below your Minimum cash balance, we will sell your assets as per your investmentinstructions to bring your cash account back to your Target cash balance. In order for the cash account sweep to take place,transaction trademinimumsmust bemet.Where you have not provided uswith adequate investment instructionswewillsell your managed funds proportionately.

Where you hold listed securities, the sweepmust result in a trade amount of at least your specified shares trademinimum,per listed security, for the sweep tooccur. Thedefault shares trademinimum is $650per listed security.Where thisminimumis not met, we will not sell your assets and your cash account balance will remain below your Minimum cash balance.

Term Deposits will not be sold to bring your cash account balance back to your target cash balance.

2

Page 4: MyNorth Super and Pension PDS Part A - Amp · PDF fileinvestmentoptions'PDS. Ifyoumakeafullwithdrawal(commutation),wearerequired tofirstpayyourminimumpensionamountfortherelevant

PDS page reference: 16PDS title reference:What is the cash account?Instructions: Insert a new section after the section titled Earnings on your cash account.

MyNorth Managed PortfoliosGenerally, your cash account will be used for the purposes of settling all transactions in relation to your SchemePortfolio(s), including:– settling transactions relating to the assets held as part of your Scheme Portfolio when it is rebalanced. This includes:

receiving net proceeds from a disposal of assets (disposal proceeds), and reinvesting those amounts to acquireother assets as part of your Scheme Portfolio; and

– making additional investments in circumstances where a rebalance involves a disposal of certain assets and acorresponding acquisition of substitute assets at the same time, andmarket movements result in the proceedsfromtheasset disposal being less than the costs of theasset acquisition (theamountof theadditional investmentfrom your cash account in these circumstances will be equal to the difference between the relevant disposalproceeds and acquisition costs);

– receiving income fromunderlying assets, and reinvesting these amounts (except in relation to thosemanagedportfolioswhere such amounts are not reinvested into your Scheme Portfolio – see Part 2 of theMyNorthManaged Portfolio PDS–Managed portfolios menu for details);

– pay any fees, expenses, taxes and or charges in relation to your investment in MyNorth Managed Portfolios.

You provide us with standing instructions to facilitate your investment in MyNorth Managed Portfolios and use your cashaccount in this way. The standing instructions you give to us are set out in the "MyNorth Platform account details -authorisation form" that you complete.

Refer to the MyNorth Managed Portfolios PDS for further information relating to the use of your cash account when aninterest in MyNorth Managed Portfolios is held for you through MyNorth Super and Pension.

PDS page reference: 17PDS title reference: Investing in MyNorth Super and Pension – Investment optionsInstructions: The first paragraph is deleted and replaced with the following.

Investment optionsMyNorth offers you a wide range of investment options to choose from, with access to its low-cost active and index funds,to its more extensive list of managed funds, managed portfolios, term deposits and direct shares.

As a member you will have the option to choose your investments from the following three investment menus:

3

Page 5: MyNorth Super and Pension PDS Part A - Amp · PDF fileinvestmentoptions'PDS. Ifyoumakeafullwithdrawal(commutation),wearerequired tofirstpayyourminimumpensionamountfortherelevant

PDS page reference: 17PDS title reference: Investing in MyNorth Super and PensionInstructions: Insert the following new section immediately after the Investing in MyNorth Super and Pension sectionon page 20.

MyNorth Managed PortfoliosMyNorth Managed Portfolios is a non-unitised registered managed investment scheme, offering access to a range ofmanaged portfolios. NMMT Limited issues interests in, and is the responsible entity for, MyNorth Managed Portfolios.

NMMT Limited's role as responsible entity is separate to its role as service provider toNMSuper in connectionwithMyNorthSuper and Pension.

Managed portfolios are designed to deliver a flexible and efficient means of gaining exposure to different asset classes.

You can instruct us to invest in MyNorth Managed Portfolios via your MyNorth Super and Pension account.

When you invest in MyNorth Managed Portfolios throughMyNorth Super and Pension, we will make an application to theresponsible entity to establish an interest in the scheme, which we will hold in your account in relation to each particularmanaged portfolio that you select.

The responsible entity will then use the funds invested from your MyNorth Super and Pension account to construct yourScheme Portfolio by acquiring assets that are consistent with the managed portfolio you select. This will be done inproportions that match (as closely as practicable) the set asset allocation of the managed portfolio.

Your Scheme Portfolio will be managed by the responsible entity in line with the investment strategy applicable to themanaged portfolio you have selected. See the MyNorth Managed Portfolios PDS for details of the available managedportfolios and applicable investment strategies.

The interest in MyNorth Managed Portfolios is held for you by us, under the terms of MyNorth Super and Pension. Allunderlying assets held in your Scheme Portfolio are held for the responsible entity by the custodian.

Generally, you direct us to use your cash account for the purposes of settling all transactions in relation to your SchemePortfolio. Please refer to page 16.

A copy of theMyNorthManaged Portfolios PDS is available atnorthonline.com.au or by contacting theNorth Service Centreon 1800 667 841. You should consider theMyNorthManaged Portfolios PDS in deciding whether to acquire, or continue tohold, an interest in MyNorth Managed Portfolios through MyNorth Super and Pension.

4

Page 6: MyNorth Super and Pension PDS Part A - Amp · PDF fileinvestmentoptions'PDS. Ifyoumakeafullwithdrawal(commutation),wearerequired tofirstpayyourminimumpensionamountfortherelevant

PDS page reference: 29PDS title reference: Example of annual fees and costs – Additional examples of total annual fees and costsInstructions: Replace Example 1 - Managed fund on the Core menu with the following.

Example ₁– Managed fund on the Core menu

Balance of $50,000Example – MyNorth Index Balanced investment option

For every $50,000 you have in the superannuation product, youwillbe charged $91 each year.

$91 paCost of MyNorth Super and Pensionproduct(i)

And, other costs of $330 each year will be deducted from yourinvestment.

0.66% paPlus Other costs for the investmentoption(ii)

If your balancewas $50,000, then for that year youwouldbe chargedtotal fees and costs of$421 for holding theMyNorth IndexBalancedinvestment option.

Equals Total fees and costs(iii)

This amount comprises the Core administration fee (0.00% per annum) and account fee ($91 per annum).(i)This amount comprises estimates of underlyingmanagement costs, and certain transactional and operational costs, for theMyNorthIndex Balanced option based on the last financial year.

(ii)

Additional fees and costsmay apply, includingmember advice fees as agreedwith your financial adviser. And, a buy/sell cost of 0.24%applies whenever you invest in the MyNorth Index Balanced option (this will equal $12 for every $5,000 you invest).

(iii)

PDS page reference: 29PDS title reference: Example of annual fees and costs – Additional examples of total annual fees and costsInstructions: Replace Example 2 - Managed fund on the Select menu with the following.

Example ₂– Managed fund on the Select menu

Balance of $50,000Example – North Professional Balanced investment option

For every $50,000 you have in the superannuation product, youwill be charged $241 each year.

0.30% pa plus $91 paCost of MyNorth Super and Pensionproduct(i)

And, other costs of $530 each year will be deducted from yourinvestment.

1.06% paPlus Other costs for the investmentoption(ii)

If your balance was $50,000, then for that year you would becharged total fees and costs of $771 for holding the NorthProfessional Balanced investment option.

Equals Total fees and costs(iii)

This amount comprises the Select administration fee (0.30% per annum) and account fee ($91 per annum).(i)This amount comprises estimates of underlying management costs, and certain transactional and operational costs, for the NorthProfessional Balanced investment option based on the last financial year.

(ii)

Additional fees and costsmay apply, includingmember advice fees as agreedwith your financial adviser. And, a buy/sell cost of 0.39%applies whenever you invest in the North Professional Balanced investment option (this will equal $19.50 for every $5,000 you invest).

(iii)

5

Page 7: MyNorth Super and Pension PDS Part A - Amp · PDF fileinvestmentoptions'PDS. Ifyoumakeafullwithdrawal(commutation),wearerequired tofirstpayyourminimumpensionamountfortherelevant

PDS page reference: 30PDS title reference: Example of annual fees and costs – Additional examples of total annual fees and costsInstructions: Insert the following after Example 4 - Listed securities on the Choice menu.

Example ₅– MyNorth Managed Portfolios on the Choice menu

Balance of $50,000Example–ResearchChoiceBalancedAccumulationPortfolio investmentoption

For every $50,000 you have in the superannuation product, youwill be charged $416 each year.

0.65% pa plus $91 paCost of MyNorth Super and Pensionproduct(i)

And, other costs of $490 each year will be deducted from yourinvestment.

0.98% paPlus Other costs for the investmentoption(ii)

If your balance was $50,000, then for that year you would becharged total fees and costs of $906 for holding the ResearchChoice Balanced Accumulation Portfolio investment option.

Equals Total fees and costs(iii)

This amount comprises the Choice administration fee (0.65% per annum) and account fee ($91 per annum).(i)This amount comprises estimates of the underlying management costs, and certain transactional and operational costs, for theResearch Choice Balanced Accumulation Portfolio investment option.

(ii)

Additional fees and costs may apply, including member advice fees as agreed with your financial adviser. And, an estimated buy/sellcost of 0.37% applies whenever you invest in the Research Choice Balanced Accumulation Portfolio investment option (this will equal$18.50 for every $5,000 you invest).

(iii)

6

Page 8: MyNorth Super and Pension PDS Part A - Amp · PDF fileinvestmentoptions'PDS. Ifyoumakeafullwithdrawal(commutation),wearerequired tofirstpayyourminimumpensionamountfortherelevant

This page has been left blank intentionally.

7

Page 9: MyNorth Super and Pension PDS Part A - Amp · PDF fileinvestmentoptions'PDS. Ifyoumakeafullwithdrawal(commutation),wearerequired tofirstpayyourminimumpensionamountfortherelevant

Contact us

1800 667 841northonline.com.au

phoneweb

[email protected] Service CentreGPO Box 2915MELBOURNE VIC 3001

mail

8

2702503/18

Page 10: MyNorth Super and Pension PDS Part A - Amp · PDF fileinvestmentoptions'PDS. Ifyoumakeafullwithdrawal(commutation),wearerequired tofirstpayyourminimumpensionamountfortherelevant

MyNorth Super and Pension are plans offered as a part of theWealthPersonal SuperannuationandPensionFund (the Fund).The Trustee of the Fund and issuer of this Product DisclosureStatement (PDS) is N.M. Superannuation Proprietary Limited(NM Super), a member of the AMP group of companies.

MyNorth Super is not a MySuper authorised product.

The Trustee is an RSE Licensee under the SuperannuationIndustry (Supervision) Act 1993 (SIS), which means that wehave satisfied licensing conditions set by the AustralianPrudential Regulation Authority (APRA). The Trustee isresponsible for the monitoring and management of the Fundfor thebenefit of allmembers in accordancewith thegoverningrules of the Fund and relevant legislation.

Product Disclosure Statement

Information regarding MyNorth Super (USI NMS0040AU) andPension (USI NMS0039AU) is contained in the ProductDisclosure Statement (PDS) consisting of Part A and Part B andother documents being, the Additional Information Bookletand the MyNorth investment options document. Thisdocument is Part A of the PDS forMyNorth Super and Pension,and shouldbe read in conjunctionwith theMyNorth Super andPension Guarantee PDS Part B.

Optional insurance cover is available to members of MyNorthSuper and Pension through insurance arranged with AMP LifeLimited ABN 84 079 300 378 AFSL No 233 671. Please refer tothe AMP Elevate insurance PDS.

The information in this document is of a general nature onlyand is not basedon your personal objectives, financial situationor needs. You should consider whether the information in thisdocument is appropriate for you in accordance with yourobjectives, financial situation and needs. You should read thePDS and the other documents before making any decisionabout whether to acquire or continue to hold your account.

Changes to the PDS

Information in the PDS and the other documents may changefrom time to time. Wemay have updated information whichis not materially adverse by issuing a PDS Update. You canobtain a PDS Update free of charge by:– visiting northonline.com.au– contacting the North Service Centre to request a paper

copy of the PDS Update at [email protected] or 1800667 841

– asking your financial adviser.

NM Super and other providers

NMSuper is theTrusteeof theWealthPersonal Superannuationand Pension Fund and is referred to as NM Super, Trustee,weor us in this PDS.

Noother company in theAMPgroupof companies (AMPgroup)or any of the investmentmanagers of the investment options:– is responsible for any statements or representationsmade

in this PDS– guarantees the performance of NM Super’s obligations to

members nor assumes any liability to members inconnection with MyNorth Super and Pension.

Apart from a benefit arising out of a guarantee issued byNationalMutual FundsManagement Limited ABN 32 006 787720 AFS License No 234 652 (NMFM) and supported by anundertaking from AMP Group Holdings Limited ABN 88 079804 676, and the payment of the Benefit Gap component ofthe Protected Retirement guarantee by AMP Life Limitedpursuant to the terms and conditions of the Life Policy, neitherNM Super nor any other company in the AMP group, nor anyof the investment managers of the investment options,guarantees the performance of MyNorth Super and Pensionor the investment options or any particular rate of return. Therepaymentof capital is not guaranteed, unless expressly stated.

Except as expressly disclosed in the PDS or the MyNorthinvestment options document, investments in the investmentoptions are not deposits or liabilities of NM Super, AMP BankLimited ABN 15 081 596 009 AFSL No 234 517 (AMP Bank), anyother member of the AMP group or any of the investmentmanagers. NM Super is not a bank. AMP Bank does not standbehind NM Super. The investment options are subject toinvestment risks, which could include delays in repayment andloss of income and capital invested.

AMPcompanies receive fees andcharges in relation toMyNorthSuper and Pension outlined in the PDS. AMP employees anddirectors receive salaries and / benefits from the AMP group.

This offer is available only to persons receiving (includingelectronically) the PDSwithinAustralia. We cannot accept cashor applications signed and mailed from outside Australia.Monies must always be paid in Australian dollars. Wemayaccept or refuse (without reason) any application.

We reserve the right to change the features of MyNorth Superand Pensionwith, in case of an increase in fees, at least 30days’notice, otherwise notice of material changes will be providedbefore or as soon as practicable after the change occurs.

Issued by NM Superannuation Proprietary Limited ABN 31 008 428 322 AFSL No 234 654, the trustee of the Wealth Personal Superannuation and Pension Fund ABN92 381 911 598.

Chant West has given its consent to the inclusion in this MyNorth Super and Pension PDS - Part A of the references to Chant West and the inclusion of the logos andratings provided by Chant West in the form and context in which they are included. For further information about the methodology used by Chant West, seewww.chantwest.com.au.

2

Important information

Page 11: MyNorth Super and Pension PDS Part A - Amp · PDF fileinvestmentoptions'PDS. Ifyoumakeafullwithdrawal(commutation),wearerequired tofirstpayyourminimumpensionamountfortherelevant

AustralianBusinessNumber (ABN) 49079 354 519

AMP Limited

ABN 22 003 257 225Australian Financial Services (AFS)Licence No. 234655

ipac asset managementlimited (ipac)

ABN 88 079 804 676AMPGroup Holdings Limited

ABN 31 008 428 322AFS Licence No. 234654

N.M. SuperannuationProprietary Limited (NMSuper)

ABN 32 006 787 720AFS Licence No. 234652

National Mutual FundsManagement Limited(NMFM)

ABN 42 058 835 573AFS Licence No. 234653

NMMT Limited (NMMT)

Super Product Identification Number(SPIN)

MyNorth Super and Pension

Super: NMS0040AUPension: NMS0039AUUnique Superannuation Identifier(USI)Super: NMS0040AUPension: NMS0039AU

ABN 84 079 300 379AFS Licence No. 233671

AMP Life Limited (AMP Life)

ABN 92 381 911 598Wealth PersonalSuperannuation and PensionFund

Throughout this PDSTo be read as:References to:

AMP Limited and its subsidiaries, includingAMP Life, NMMT and NM Super

AMP

WealthPersonalSuperannuationandPensionFund

Fund

AProtectedGrowthguaranteeor aProtectedInvestment guarantee or a ProtectedRetirement guarantee as described in Part Bof this PDS – MyNorth Super and PensionGuarantee

Guarantee

AMP Group Holdings LimitedAMP GH

AMP Elevate Insurance Product DisclosureStatement

Insurance PDS

Amember of MyNorth Super and PensionMember or you

Non-Commutable Allocated PensionNCAP

NationalMutual FundsManagement Limited– Underwriter of the Protected Growth andProtected Investment guarantees

NMFM

AMPLife Limited– issuer of Elevate insuranceand the Protected Retirement Guarantee

AMP Life

To be read as:References to:

NMMT Limited – provider of investmentservices to the Trustee

NMMT

MyNorth Super and Pension plansMyNorth, MyNorthSuper and Pension,MyNorth Super,MyNorth Pension

A list of investment options available withMyNorth Super and Pension

MyNorth investmentoptions

N.M. Superannuation Proprietary LimitedTrustee, our, we or us

northonline.com.auNorth, North Online

Read all relevant documentsVisit northonline.com.au to download a copy of the followingdocuments. Alternatively, a printed copy can be obtained freeof charge by contacting the North Service Centre [email protected] or on 1800 667 841.

MyNorth Super and Pension Guarantee - PDS Part BProvides specific information regarding MyNorth’s Guaranteeoptions.

MyNorthSuper andPension–Additional informationbookletThis Additional information booklet summarises the keyfeatures and benefits of MyNorth Super and Pension.

Further information on the topics in this PDS is provided in theAdditional information booklet.

MyNorth investment optionsProvidesa list of investmentoptionsavailable throughMyNorthSuper and Pension.

You can obtain free of charge the underlying investmentoptions' PDS by:

- visiting northonline.com.au

- contacting the North Service Centre on 1800 667 841 or

- visiting the Fund managers website.

Also considerAMP Elevate insurance PDSExplains the insurance benefits available on AMP Elevate,including:– Life Insurance– Additional optional insurancebenefits (includingTotal and

Permanent Disability (TPD))– Income Insurance.

3

Page 12: MyNorth Super and Pension PDS Part A - Amp · PDF fileinvestmentoptions'PDS. Ifyoumakeafullwithdrawal(commutation),wearerequired tofirstpayyourminimumpensionamountfortherelevant

5At a glance

8Welcome to MyNorth Super and Pension

10MyNorth Super

12MyNorth Pension

15What is the cash account?

17Investing in MyNorth Super and Pension

21What risks apply to investing?

23Fees and other costs

32AMP Elevate insurance

33Howwill the benefit be paid upon death?

34What else do you need to know?

Page 13: MyNorth Super and Pension PDS Part A - Amp · PDF fileinvestmentoptions'PDS. Ifyoumakeafullwithdrawal(commutation),wearerequired tofirstpayyourminimumpensionamountfortherelevant

Minimum transactions

$2,000Minimum initial contribution,rollover or transfer to commenceyour account(i)

Nominimum(ii)Minimum ad hoc contribution,rollover or transfer(i)

$10 per fortnight, month, quarter, half-year or yearMinimum regular savings plan

NominimumMinimum ad hoc withdrawal

$100(iii)Minimum switch

$1000(iii)Minimum rebalance

Automatic Buy: $500(iii)Minimum cash account sweep

Automatic Sell: $100(iii)

Product features

Non-concessional contributions can be made to your super account via direct debit from your bankaccount fortnightly, monthly, quarterly, half-yearly or yearly.

Regular savings plan

A flexible working cash account that allows you to specify the minimum and target amounts to beheld in your cash account.

Cash account

Income distributions, dividends and interest for each investment option where applicable will becredited to your cash account. Exceptions may apply. A dividend reinvestment plan (where available)may be nominated for listed securities. Refer to the income section on page 20 for more details.

Income

You can switch all or part of your portfolio between the full range of investment options available atany time. There is no limit on the number of switches you can make each year for accounts withouta guarantee. Accounts with a guarantee are limited to six times per year.

Investment switching

You can arrange automatic buying and selling of investment options via your cash account. You canalso specify instructions to rebalanceyour investments. Accountswithaguaranteewill have investmentoptions sold in proportion to your account value.

Investment instructions

To assist with your estate planning you may nominate beneficiaries through a:Payment of benefits on death– binding death benefit nomination– non-lapsing binding death benefit nomination– non-binding death benefit nomination– reversionary pension.

Your financial adviser can help you to choose the best method for your particular circumstances.

Non-concessional contributions canbemade to your super accountusingdirect debit viaNorthOnline.You can also use an EFT or BPAY facility provided by your bank.

BPAY®, EFT and ad hoc direct debit

Allows you to invest a set dollar amount into themarket at regular intervals. Available only onMyNorthSuper.

Dollar cost averaging

Wemay advance payment of partial withdrawals up to 80% of your account value without awaitingsale proceeds from the investment options. Restrictions may apply.

Fast payment

You may elect to split your super contributions with your spouse.Contribution splitting

® Registered to BPAY Pty Ltd ABN 69 079 137 518

5

At a glance

Page 14: MyNorth Super and Pension PDS Part A - Amp · PDF fileinvestmentoptions'PDS. Ifyoumakeafullwithdrawal(commutation),wearerequired tofirstpayyourminimumpensionamountfortherelevant

Investment options

with a guaranteeMyNorth Super and Pension

A subset ofmanaged funds.

MyNorth offers you the option to choose your investments from the followingthree investment menus:

Investment options

1. Core menu - offers a range of active and index funds2. Select menu - offers a range of diversified multi-manager investment options

offering access to specialist fund managers in each asset class and access toterm deposits.

3. Choice menu - offers an extensive list of multi-manager and single managerfunds, listed securities on the S&P/ASX 300 and selected Australian real estateinvestment trusts (AREIT), exchange traded funds (ETF) and exchange tradedcommodities (ETC), listed investment companies (LITs) and listed investmenttrusts (LITs).

Refer to theMyNorth Investment Options document for full details, which can beobtained from your financial adviser, northonline.com.au/mynorth or you canobtain a free copy by contacting the North Service Centre on 1800 667 841.

Allocated pensionMyNorth Super and NCAPAMP Elevate insurance

Life insuranceLife insuranceAvailable coverLife and TPD insuranceIncome insurance

Note: The insurance options are issued by AMP Life via a separate PDS. The current AMP Elevate insurance PDS should be consideredwhendeciding whether to acquire that product. The current AMP Elevate insurance PDS is available from your financial adviser,northonline.com.au/mynorth or by contacting the North Service Centre on 1800 667 841.

Fees and costs(iv)(v)

$0 for MyNorth Super and Pension accounts with a Guarantee or an NCAP.Account fee$91 pa for MyNorth Super and MyNorth Pension accounts.

0.00% to 0.65% pa of your account balance, depending on your total portfolio value and your choiceof investment options. The maximum administration fee (inclusive of account fee if applicable) youcan incur across all MyNorth Super, MyNorth Pension andMyNorth Investment accounts held by youis $3,500 pa.

Administration fee

The fees associated with purchasing or selling listed securities.Brokerage feesCharged at 0.11% of the total of each listed security purchase or sale subject to a minimum fee of$34.If you use a panel broker (third party broker) a settlement fee of $10.25 applies in addition to anybrokerage fees. For a list of approved panel brokers and their terms and conditions, refer to NorthOnline.

$25.63 per listed security, ETF, ETC or AREIT for transfers in; andIn specie transfer fees$100 for each asset transferred out.

These fees and costs apply to the investment options selected by you and your financial adviser. Youcan find anup-to-date list of theunderlying investment option fees and costs reflecting theunderlyinginvestment option's PDS disclosure on North Online or in theMyNorth InvestmentOptions document. For detailed information about the underlying fees and costs associatedwith anyparticular investment option you should refer to the relevant PDS for that investment option.

Underlying fees and costs forinvestment options

6

Page 15: MyNorth Super and Pension PDS Part A - Amp · PDF fileinvestmentoptions'PDS. Ifyoumakeafullwithdrawal(commutation),wearerequired tofirstpayyourminimumpensionamountfortherelevant

Member advice fees(iv)(vi)

Fees you can agree to pay your financial adviser for financial advice provided by you

Upto$5,125paplus2.51%pasubject to yourportfoliobalance.

A fee paid from your account to your financial adviser for initial financialadvice. Thismay include initial, plan preparation and research, and adviceimplementation.

Member advice fee – initial

A fee paid from your account to your financial adviser for additionalfinancial advice.

Member advice fee – ad hoc

An ongoing fee paid from your account to your financial adviser forongoing financial advice.

Member advice fee – ongoing

Anongoingdollar or percentage-based feepaid fromyour account to yourfinancial adviser for financial advice for trading listed securities.

Member advice fee – listedsecurities

Up to 4.10% of eachcontribution or rollover

A fee paid from your account to your financial adviser for financial adviceon initial and/or future contributions or rollovers.

Member advice fee – contributions

Reporting

All communications are issued via North Online and can be accessed in your personal filing cabinet.Online access

The Trustee annual report for the Fund with information current as at 30 June of that year will be availableonline at northonline.com.au from 31 December.

Trustee annual report

Pension members can only make rollovers or transfers into their account.(i)A maximum contribution, rollover or transfer of $10 million applies to MyNorth Super accounts and a maximum rollover or transfer of $10million applies toMyNorth Pension accounts. Amaximumof $1.6million applies to accountswith a guarantee. The governmenthas introduced

(ii)

a new transfer balance cap of $1.6 million (indexed in line with CPI in $100,000 increments) effective from 1 July 2017. Please speak to yourfinancial adviser to understand how it may impact your income in retirement.These transactions are subject to a trade minimum of $650 per listed security held.(iii)All fees are inclusive of GST, less any reduced input tax credits (RITC) where relevant.(iv)For details of all fees and costs refer to pages 23 to 31.(v)For details of member advice fees refer to pages 27 and 28.(vi)

7

Page 16: MyNorth Super and Pension PDS Part A - Amp · PDF fileinvestmentoptions'PDS. Ifyoumakeafullwithdrawal(commutation),wearerequired tofirstpayyourminimumpensionamountfortherelevant

MyNorth Super

MyNorth Super helps you to save and grow your super so thatyou can retire right. It offers a diverse range of investmentoptions, favourable tax treatment on contributions andearnings, fee aggregation a regular savings plan facility andmuch more.

When you’re ready to retire, you can transfer your savings toa MyNorth Pension account.

Superannuation is a long-term investment designed forretirement.

MyNorth Pension

MyNorth Pension turns your super savings into regular pensionpayments. It offers you a tax effectiveway to spend your super,with taxoffsets and tax-free earnings. You can choose to investinanallocatedpensionor anon-commutable allocatedpension(NCAP).

Allocated pension

An allocated pension can only be purchased with unrestrictednon-preserved superannuation benefits and it pays you aregular income stream to help you meet your financial needsin retirement. Depending on your individual circumstances,allocatedpensions allowyou to enjoy themany tax advantagesof superannuation and the possible benefits of social security.

It also includes an innovative retirement solution that canhelpyou maximise what you can spend in retirement.

Non-commutable allocated pension (NCAP)

An NCAP allows you to commence a pension with preservedand unrestricted non-preserved superannuation benefits. Youcan access a regular income streamwhile seeking to transitioninto retirement.

It provides a flexibleway for you to access your superannuationbenefits from preservation age, without having to choosebetween full-timeemployment and full-time retirement. If youchoose an NCAP you are not ‘locked-in’ to your choice shouldyour circumstances change.

Why invest in super, an allocated pension or an NCAP?

Super provides tax advantages when compared to some otherforms of saving for your retirement. An allocated pension is atax-effectiveway of drawing an income in your retirement andan NCAPmay assist you to transition fromwork to retirementin a tax-effective manner.

Bringing your strategy to lifeTogether with your financial adviser, you'll agree on a financialstrategy to achieve your retirement goals. MyNorth Super andPension seeks to bring that strategy to life by providing a singleaccess point for a range of investment options across majorasset classes, drawing on the specialist expertise of some ofthe world’s leading investment managers.

MyNorth GuaranteeMyNorth Super and Pension is also available with a range ofguarantees. You can readmore about these guarantees in PartB of the PDS – MyNorth Super and Pension Guarantee.

North OnlineYour MyNorth account is operated through North Online atnorthonline.com.au. NorthOnlineallowsyouandyour financialadviser to review, transact and report onyourMyNorthaccount.

You can log onto North Online at any time to see how yourinvestments are performing and perform a wide range oftransactions.

All communications fromuswill be sent to youviaNorthOnlineand stored in your online filing cabinet, or communicated via‘News & announcements’.

MyNorth is an online product so it's important that you haveinternet access to use the services offered and receiveinformation about your accounts.

You will require internet access to use and maintain youraccount.

Once you become a member of MyNorth super and pension,you will be sent a welcome letter containing a guide to usingNorth Online as well as your user ID. This will be followed by aseparate letter with your temporary password. The first timeyou log in to North Online you will be required to accept theterms and conditions and change your password.

8

Welcome to MyNorth Super and Pension

Page 17: MyNorth Super and Pension PDS Part A - Amp · PDF fileinvestmentoptions'PDS. Ifyoumakeafullwithdrawal(commutation),wearerequired tofirstpayyourminimumpensionamountfortherelevant

Transacting on your account

Financial adviser accessTransactions on your MyNorth Super and Pension account arecompleted by your financial adviser using North Online.

Your financial adviser should obtain your authorisation(consent) for each transaction they perform on your account.This authorisation will be obtained by your financial adviserduring the advice process and is retained by them as evidencethat you have authorised each transaction they perform.We'llact upon any instruction (except changes to bank accountdetails) received from your financial adviser in relation to youraccount.

Changes to bank account details are excluded for securitypurposes.

Your financial adviser can use North Online to:– open new accounts on your behalf– add additional or new investments– switch investments– complete transfers– submit withdrawal requests– trade shares– produceadhoc reports tomonitor theperformanceof your

account– view communications and statements online.

Any transactions made on your account will be confirmed toyou through North Online.

In certain circumstances you may enter into an arrangementwith your financial adviser allowing them to transact on youraccount on your behalf without the need for each transactionto be authorised by you. This is known as a ManagedDiscretionary Account (MDA). To offer an MDA arrangementyour financial advisermust beappropriately licensed tooperateanMDA. For further information about how to set up anMDA,please contact your financial adviser.

Member accessYou're able to log on to North Online at any time to see howyour investments are performing.

You can use North Online to:– view your account details and transactions– access your online filing cabinet– monitor the performance of your investments– check the progress of your transactions– update your personal details (including banking details).

NorthOnlinealsoprovides theoption for your financial adviserto change your North Online access to allow you to completea broader range of transactions. You should discuss this optionwith your financial adviser.

My AMPIn addition to accessing your account onNorthOnline, you canview your AMP consolidated details at My AMP.

My AMP gives you fast, easy and secure online access to yourbanking, super, insurance and investments. Keep an eye onyour account and review your AMP investments whenever youwant andgenerate aPortfolio Report fromthe commencementof your MyNorth Super and Pension account. You can alsoincludeanyexternal accountsandassets for reportingpurposes.

Register for your online account at amp.com.au.

The AMP appIt’s the first app inAustraliawhere you canaccess your banking,insurance, investmentsandsuperaccounts—all fromoneplace.

The AMP app helps you get things done, like accessing yourAMP Bank accounts tomake payments or getting help to startconsolidating your super.

Get started in three easy steps:1. Have your MyAMP (super/insurance/investments) login

details handy.2. Download the app from the App Store or Google Play.3. Follow the set-up instructions and you’re good to go.

Available from the Apple1 App Store and Google Play2 Now.

Keeping track of your investments

Annual StatementEvery year on or around your account anniversary we'll sendyou an annual statement via your filing cabinet on NorthOnline, which will include:– your current account balance– a statement of transactions, and– an account performance summary.

Trustee Annual ReportThe Trustee annual report for the Fund with informationcurrent as at 30 June will be available onnorthonline.com.au/mynorth. You can also request a printedcopy by contacting the North Service Centre on 1800 667 841.

1 Apple is a trademark of Apple Inc.2 Google Play is a trademark of Google Inc.

9

Page 18: MyNorth Super and Pension PDS Part A - Amp · PDF fileinvestmentoptions'PDS. Ifyoumakeafullwithdrawal(commutation),wearerequired tofirstpayyourminimumpensionamountfortherelevant

Contributing to MyNorth SuperMyNorthSuper acceptsall contributions, rollovers and transfersallowed by legislation, as long as transaction minimums arereached.

You canmake a non-concessional contribution (eg personal orspouse) at any time on North Online by direct debit.Alternatively, you can use your bank’s online banking facilitiesto EFT or BPAY® your contribution.

You can alsomake a non-concessional contribution by cheque.All cheques should be attached to a deposit advice created onNorth Online and made out to ‘North’.

Forward the cheque along with the deposit advice to:North Service CentreGPO Box 2915MELBOURNE VIC 3001

For further information on the types of contributions youcan make to your super account and how to use EFT andBPAY® to make contributions, please refer to section 1 ofthe additional information booklet.

Rollovers from other superannuation providersYou can roll over funds from other superannuation providersby completing rollover forms provided by:– us, through North Online– the other superannuation provider– the Australian Taxation Office (ATO).

If you transfer your whole balance, any insurance cover willcease on the date of transfer.

Regular savings planA regular savings plan is an easy and convenient way tocontribute to your retirement savings.

You can establish a regular savings plan for non-concessionalcontributions (eg personal or spouse) via direct debit from anominatedbankor financial institution account. You can selectfrom a fortnightly, monthly, quarterly, half-yearly or yearlyfrequency. The minimum amount per contribution for allfrequencies is $10.

Youmay nominate the date onwhich amounts arewithdrawnfrom your nominated bank account, between the 1st and the28thof themonthor the last day of themonth. Regular savingsplan investments will generally be receipted into your cashaccount that day.

If a regular savings plan payment falls on a weekend orMelbourne public holiday, we will initiate the payment on thefollowing business day.

Regular savings plan contributions will continue until wereceive any changes or a cancellation of the facility. You canmake changes or cancel your regular savings plan at any timevia North Online.

Automatically increasing your regular savings planOver time, inflation reduces the real value of your investments.

To help you keep pace with inflation you can choose to haveyour regular savings plan amount automatically increased orindexed each year.

You can choose between:– a fixedpercentage (up to 7%pa)—applied on your account

anniversary each year, or– Consumer Price Index (CPI)—applied on your account

anniversary each year using the most recently publishedCPI figure.

You may change or cancel the option at any time via NorthOnline.

Contribution splittingAs a member of the Fund, you may elect to split contributionswith your spouse. Themaximumamountof contributions thatcan be split is the lesser of 85% of your concessionalcontributions (which includes SuperannuationGuarantee andsalary sacrifice contributions) and the concessionalcontributions cap.

For further information on contribution splitting, pleaserefer to section 1 of the additional information booklet.

WithdrawalsWithdrawals (partial and full) can bemade at any time subjectto relevant superannuation legislation (where applicable) andtrust deed requirements. You can make a partial withdrawalfromyourMyNorthSuper account (subject to trademinimumsas described on page 5), provided you maintain an accountvalue of at least $2,000.

You can select fromwhich individual investment options youwould like to sell down from or alternatively you can select tosell downyour investmentoptions according to your automaticsell instructions. Where you have not provided us with sellinstructions, we will sell your investments proportionately.

Your benefits are generally paid as a lump sum, but can alsobe:– rolled over in full or in part toMyNorth Pension (if youhave

met a condition of release), or– rolled over to another complying superannuationprovider.

To make a withdrawal, your financial adviser will need tosubmit your withdrawal request on North Online, afterobtaining your authorisation.

10

MyNorth Super

Page 19: MyNorth Super and Pension PDS Part A - Amp · PDF fileinvestmentoptions'PDS. Ifyoumakeafullwithdrawal(commutation),wearerequired tofirstpayyourminimumpensionamountfortherelevant

Withdrawals fromyour account are normally processedwithin30 days of us receiving all of the necessary information. Thereis an exception to this requirement where particularinvestments have redemption restrictions imposed by theunderlying fundmanager that prevent us from paying the fullbenefit within this period.

However, time frames may vary depending on the time takenby fundmanagers to complete processing of sale transactions.A withdrawal may also be delayed if an existing buy or sellinstruction has not been confirmed. Refer to the underlyinginvestment options' PDS for further information relating towithdrawal conditions associated with the underlyinginvestment options.

If you nominate to sell part of your holdings in any managedinvestment fund or listed security (via a partial withdrawal oras part of a sell instruction) and the withdrawal amountexceeds 90% of the current asset value, the sale will beconverted from a dollar-based to a unit-based sale using thelatestmarket unit price held at the timeof sale. Thismay resultin a different withdrawal amount from your original requestdue to variations in unit prices. Withdrawal periods varybetween fund managers and can be found in the underlyinginvestment options' PDS.

For example, if you held 1,000 units in an investment optionvalued at $2 per unit (1,000 x $2 = $2,000) and you nominatedto sell $1,900, we would automatically convert the sale to aunit based sale of 950 units (950 units x $2 = $1,900).

For further information on conditions of release andwithdrawing from super, please refer to section 2 of theadditional information booklet.

Fast payment

The fast payment of funds is available for partial withdrawalsonly, up to a maximum of 80% of your portfolio balance. Wereserve the right to reduce the percentage. Wemay advancethe payment of your funds without awaiting sale proceedsfrom underlying investments. During this period your cashaccount balance may fall below zero. Refer to ‘Negative cashaccount balance’ onpage16 formore informationon the effectof your cash account balance becoming negative

11

Page 20: MyNorth Super and Pension PDS Part A - Amp · PDF fileinvestmentoptions'PDS. Ifyoumakeafullwithdrawal(commutation),wearerequired tofirstpayyourminimumpensionamountfortherelevant

MyNorth offers two types of pensions, an allocated pensionand a non-commutable allocated pension (NCAP).

An allocated pension can be purchased with unrestrictednon-preserved superannuation benefits.

A non-commutable allocated pension can only be purchasedwith preserved superannuation benefits provided you havereached preservation age (refer to the table below):

Preservation ageDate of birth

55Before 1 July 1960

56From 1 July 1960 to 30 June 1961

57From 1 July 1961 to 30 June 1962

58From 1 July 1962 to 30 June 1963

59From 1 July 1963 to 30 June 1964

60On 1 July 1964 or after

Pensions commencing with multiplerolloversA pension can be commenced with more than one rollover;however, each rollover must be received prior to the pensioncommencing. It is not possible to contribute a further rolloveror anyother amount to apension thathas already commenced.Youmayhowever commence additional pensionswith eligiblerollovers. There is a transfer balance cap of $1.6million, pleasespeak toyour financial adviser tounderstandhow itmay impactyou.

If you are commencing your pension with more than onerollover, your financial adviser will need to indicate this whencompleting your application online. Each rollover received willbe deposited in a MyNorth Super account and invested inaccordance with your investment instructions. When allspecified rollovers have been received, they will immediatelybe used to commence your pension, including any investmentearnings received in the interim. The earnings credited to yourMyNorth Super account before your pension commences willbe taxed at a rate of up to 15%.

It’s important to note that if any specified rollover is notreceived within 75 days of the submission of your application,the pension will automatically start with the total receiptedrollovers at that time. If rollovers are received after 75 days,your financial adviser will be contacted to confirm yourinstructions.

Pension paymentsWhen you hold an allocated pension you must receive aminimum income payment each financial year, based on yourage and account value. The minimum income amount for thepart-year up to 30 June is calculated at the time your pensioncommences. The minimum is then recalculated on 1 July insubsequent years using your age and account value on thatdate.

If you have not received the full minimum income amountafter your last income payment for the financial year, we willautomatically pay you an additional income payment for thedifference before the end of financial year to ensure that theminimum is met. Note that any relevant PAYG tax will bepayable. Your financial adviser can help you calculate yourstarting minimum pension payment level.

You can vary the pension payments at any time within theprescribed limits.

The maximum payment amount for NCAPs is 10% of youraccount value at the time your NCAP commences. Thismaximum is recalculated each year using your account valueat 1 July. In the first year of your NCAP, your minimum pensionpayment is prorated; however, the maximum remains at 10%.

For further information on NCAPs, how pension paymentsare calculated and how to make a withdrawal from yourpension, please refer to section 3 of the additionalinformation booklet.

Automatically increasing your pensionOver time, the purchasing power of your money is reducedthrough inflation.

To help keep pace with inflation you can choose to increaseyour pension payment automatically each year.

You can choose from twomethods:– A fixed percentage (up to 7% pa) – applied on 1 July, or– CPI – applied on 1 July each year using the most recently

published CPI figure.

To activate this facility, simply make this selection uponapplication. Youmay change or cancel this facility at any time.

12

MyNorth Pension

Page 21: MyNorth Super and Pension PDS Part A - Amp · PDF fileinvestmentoptions'PDS. Ifyoumakeafullwithdrawal(commutation),wearerequired tofirstpayyourminimumpensionamountfortherelevant

Withdrawals

If your pension is an allocated pension you can makewithdrawals (which exclude regular pension payments) fromyour account any time. Withdrawals can be made as either:– partial or full commutations, which may be subject to

lump-sum tax, or– ad hoc pension payments, whichmay be taxed at a higher

rate than regular pension payments,

For further information on taxation of withdrawals, pleaserefer to section 6 of the additional information booklet

If your pension is a non-commutable allocated pension,withdrawals can only bemade in the following circumstances:– where benefits are unrestricted non-preserved– to pay a super surcharge liability– to effect a super split under family law– where a condition of release (e.g. retirement or reaching

age 65) has been met after the NCAP commenced– to roll back to super (e.g. if the income stream from the

NCAP is no longer required)– to roll over to another non-commutable income stream– to pay for non-concessional contributions tax liability

For further informationon conditions of release, please referto section 2 of the additional information booklet

Tomakeawithdrawal fromyourpensionaccount your financialadviser will need to submit your withdrawal request on NorthOnline, after obtaining your authorisation.

Withdrawals fromyour account are normally processedwithin30 days of us receiving all of the necessary information. Thereis an exception to this requirement where particularinvestments have redemption restrictions imposed by theunderlying fund manager that prevent us from paying thebenefit within this period.

However, time frames may vary depending on the time takenby fund managers to complete the processing of saletransactions. A withdrawal may also be delayed if an existingbuy or sell has not been confirmed. Refer to the underlyinginvestment options' PDS for further information relating towithdrawal conditions associated with the underlyinginvestment options.

If you nominate to sell part of your holdings in any managedinvestment fund or listed security (via a partial withdrawal oras part of a sell instruction) and the withdrawal amountexceeds 90% of the current asset value, the sale will beconverted from a dollar-based to a unit-based sale using thelatestmarket unit price held at the timeof sale. Thismay resultin a different withdrawal amount from your original requestdue to variations in unit prices. Withdrawal periods varybetween fund managers and can be found in the underlyinginvestment options' PDS.

If you make a full withdrawal (commutation), we are requiredto first pay your minimum pension amount for the relevantportion of that financial year. If youhave already receivedmorethan this amount, no additional pension payment is required.If yournon-concessional contributions fromyour super accounthave exceeded the non-concessional cap prior to commencinga pension, youmay incur an excess tax liability. In this case youmust obtain a release authority from the ATO to withdraw anamount equal to your tax liability from your pension fund.

Fast payment

The fast payment of funds is available for partial withdrawalsonly, up to a maximum of 80% of your portfolio balance. Wereserve the right to reduce the percentage. Wemay advancethe payment of your funds without awaiting sale proceedsfrom underlying investments. During this period your cashaccount balance may fall below zero. Refer to ‘Negative cashaccount balance’ onpage16 formore informationon the effectof your cash account balance becoming negative.

For further information on non-concessional contributionscap, please refer to section 6 of the additional informationbooklet

MyRetirement Payment andMyRetirementSpecified AmountMyRetirement Payment andMy Retirement Specified Amountpension payments are automatically calculated for you usingyour age, your account balance and other factors that aim topay you regular and consistent pension payments until yourspecified target age1. Both these options are only available onMyNorth Allocated Pension.

If you select:– MyRetirement Payment,we’ll pay your calculatedpension

paymentdirectly into yournominatedbankaccountbasedon the frequency you select. You can change the frequencyof your pension payments at any time.

– My Retirement Specified Amount, you and your financialadviser can specify the amount you would like to receiveand the frequency of your pension payments. These canbe changed at any time.

When will your pension payment be calculated?

We’ll calculate your pension payment amount for MyRetirement Payment and My Retirement Specified Amountwhen:– you commence your allocated pension– you submit a change of pension payment details by

selecting My Retirement Payment or My RetirementSpecified Amount on an existing allocated pension and

– on 1 July each year.

13

Page 22: MyNorth Super and Pension PDS Part A - Amp · PDF fileinvestmentoptions'PDS. Ifyoumakeafullwithdrawal(commutation),wearerequired tofirstpayyourminimumpensionamountfortherelevant

Regardless of the frequency of your pension payments, theannual pension payment amount calculated will generallyremain unchanged until the next annual calculation date of 1July.

In some circumstances we may need to recalculate your MyRetirement Payment part way through the year as a result ofunexpected market movements, lump sumwithdrawals orother factors, which may have changed your account balance,to ensure you receive an income until your specified targetage1.

Updates to the My Retirement Payment and My RetirementSpecified Amount calculation

Tomeet theaimofMyRetirementPaymentandMyRetirementSpecified Amount we’ll regularly review and refine thecalculation, factoring inboth the superannuationandeconomicenvironment. While we won’t notify you of these ongoingrefinements we won’t change the overall aim without priornotice.

Your investment options

If you selectMyRetirementPaymentorMyRetirementSpecifiedAmount,we’llmanageall your investment instructions on yourbehalf.

You will be invested in MyNorth Retirement Fund(AMP2087AU)2 andMyNorth cash account only. We’ll set yourcash account target to a year’s worth of pension payments.Any excess cash will be invested in MyNorth Retirement Fund.Please refer topage15of thePDS formore informationoncashaccount sweeps.

You cannot be invested in any other MyNorth investmentoptionwith either of these pension payment options selected.

MyNorth Guarantees are not available while My RetirementPayment or My Retirement Specified Amount is selected asyour pension payment option.

What else do you need to know?The risks that apply to investing in an allocated pension,whereyou select your investment options, also apply to accountswithMyRetirementPaymentandMyRetirementSpecifiedAmount.There’s no fee for using My Retirement Payment or MyRetirement Specified Amount, nor any penalty for removingeither option from your account; however, you may want toconsider the following:

Unexpected inflation risk

The calculation used by My Retirement Payment and MyRetirement Specified Amount allows for expected inflation.Should actual inflationdeviate fromexpectations, incomemayfail to keep up with inflation (or may increase faster thaninflation). We review inflation assumptions at least four timesper year.

Income volatility risk

Weaimtoprovidea regular and consistent incomeyear to year.However, due to fluctuations in investment returns, incomemay become volatile over time and may therefore be lesssuitable if you require consistent incomeyear to year fromyourpension.

Long-term inflation and long-term investment return risk

Long-term inflation and long-term investment returnassumptions are used to calculate My Retirement PaymentandMyRetirementSpecifiedAmount. Theseassumptionsmaybe updated from time to time. As assumptions change, thenext calculated income amount may change in response.

Pension ceases at target age

My Retirement Payment aims to provide an income lasting toyour specified target age1. At your specified target age1, youraccount value will reach zero and members will no longerreceive an income from this account. The effect of this mayvary depending on your personal circumstances, the level ofincome and any other sources of income that you may have.

For more information about the kinds of risks associated withinvesting inMyNorth Super and Pension, refer to pages 21 and22 of this PDS.

You can nominate a specific target age. However, the minimum specified target age will be your current age plus 5 years and the maximumtarget age is 100yrs.

1

MyNorth Retirement Fund is a managed investment schememanaged by AMP Capital FundsManagement Limited (ABN 15 159 557 721, AFSL426455.)

2

14

Page 23: MyNorth Super and Pension PDS Part A - Amp · PDF fileinvestmentoptions'PDS. Ifyoumakeafullwithdrawal(commutation),wearerequired tofirstpayyourminimumpensionamountfortherelevant

Your cash accountMyNorth Super and Pension uses a cash account that operatesas a hub through which all of your transactions will pass. Yourcontributions, rollovers and transfers (unless these aretransferred in specie), as well as all of your pension paymentsandany otherwithdrawals,will bemade via your cash account.

To help youmanage your cash account you have the flexibilityto nominate a target cash balance by specifying a minimumcash balance (dollar amount) and/or a nominated target cashpercentage (a percentage of your total portfolio balance) to beheld in your cash account.

A default target cash amount of 5% and a default minimumcash balance of $0 will apply where no selection is made. Boththe Minimum cash balance and Nominated target cashpercentage can be adjusted at any time.

The target cash balance is calculated as follows:

(Account balance x Nominated target cash percentage) +Minimum cash balance = Target cash balance.

For example, where the Account balance is $100,000, theMinimum cash balance specified is $0 (default) and theNominated target cash percentage is 5% (default) then theTarget cash balance is calculated as:

($100,000 x 5%) + $0 = $5,000

If the Minimum cash balance is increased from $0 to $1,000then the Target cash balance is calculated as:

($100,000 x 5%) + $1,000 = $6,000

The cash account is used for essential functions, someofwhichare illustrated below.

Cash account sweepsWhen the balance of your cash account exceeds your targetcash balance by $500, the excess cash will be invested as peryour investment instructions. In order for the cash accountsweep to takeplace, the excess cashmustmeet the transactiontrade minimums as defined on page 5.

If the balance of your cash account falls below your target cashbalance we will sell your assets as per your investmentinstructions tobring your cashaccount back to your target cashbalance, provided the transaction trade minimums are met(refer to page 5 for transaction trade minimums). Where youhave not provided us with a sell profile, we will sell yourinvestments proportionately.

Where you hold listed securities and the trade minimum of$650 per listed security is not met, we will not sell your assetsand your cash account balance will remain below your targetcash balance.

Term Deposits will not be terminated early to bring your cashaccount balance back to your target cash balance.

Earnings on your cash accountFunds held in your cash account are pooled with the cashbalance of other members and will be invested in:– a tradingbankaccountwithWestpacBankingCorporation;

and– a trading bank account with AMP Bank Limited.

We reserve the right to change or to alter the investmentstrategy of the cash account at any time without prior notice.

Any balance held in your cash account will accrue interestcalculated daily. Interest accrued will be allocated to the cashaccount effective the first day following the endof eachmonthor, if you close your account before the end of a month, priorto payment being made.

15

What is the cash account?

Page 24: MyNorth Super and Pension PDS Part A - Amp · PDF fileinvestmentoptions'PDS. Ifyoumakeafullwithdrawal(commutation),wearerequired tofirstpayyourminimumpensionamountfortherelevant

Negative cash account balanceShould your cash account balance become negative at anytime, interest will be charged on the negative amount at thesame rate as the interest paid on positive cash accountbalances.

Events that may cause your cash account balance to becomenegative include payments such as fees, insurance premiums,withdrawals or if you are switching between investmentoptions.

When your cash account balance goes into negative, we willsell your investments as per your sell profile to bring your cashaccount balance back to your Target amount. Where you havenotprovideduswitha sell profile,wewill sell your investmentsproportionately. However, if you only hold illiquid investmentoptions, listed securities and/or term deposits, these assetswill not be sold down proportionately and your cash accountwill remain negative.

For more information on investing in MyNorth Super andPension, refer to page 17.

When will your money be invested?Your contribution will generally be credited to your cashaccount on the business day it is received. Any balance held inyour cash account will accrue interest at the current cashaccount crediting rate on thedaily balance from that date untilyour funds are invested according to your investmentinstructions.

Your investment instructions are forwarded to the underlyingfundmanager, termdeposit provider andAustralian SecuritiesExchange (ASX) on a daily basis. The effective date of yourinvestment will be the date applied by each individual fundmanager or termdeposit provider. Ad hoc instructions to tradelisted securities will normally be forwarded to the ASX whenthey are received.

16

Page 25: MyNorth Super and Pension PDS Part A - Amp · PDF fileinvestmentoptions'PDS. Ifyoumakeafullwithdrawal(commutation),wearerequired tofirstpayyourminimumpensionamountfortherelevant

Investment optionsMyNorth offers you a wide range of investment options tochoose from,with access to its low-cost active and index funds,to itsmore extensive list ofmanaged funds, termdeposits anddirect shares. As a member you will have the option to chooseyour investments fromthe following three investmentmenus:

1. Core menu - offers MyNorth Retirement Fund, MyNorthDynamicBalanced Fundanda rangeofMyNorth Indexoptions.

2. Select menu - offers a range of diversified multi-managerinvestment options, goals based and single sector options,access to specialist fund managers in each asset class andaccess to cash options like term deposits.

3. Choicemenu - offers an extensive list ofmulti-manager andsingle manager funds, listed securities on the S&P/ASX 300and selected Australian real estate investment trusts (AREIT),exchange traded funds (ETF) andexchange tradedcommodities(ETC), listed investment companies (LICs) and listed investmenttrusts (LITs).

AMPhas implementedacomprehensive strategy formonitoringand selecting underlying investment options. This strategyincludes oversight by an Investment committee. NMMT is notresponsible for the performance of underlying investmentoptions.

For more information on the investment options available,refer to the MyNorth Investment Options document onnorthonline.com.au or contact the North Service Centre on1800 667 841 for a copy.

Investment instructionsWhenyour financial adviser completes your application toopena MyNorth Super and/or Pension account, you are required toprovide your automatic buy instructions. You can also arrangeto provide ongoing investment instructions, including:– Buy profile– Sell profile– Rebalance profile– Dollar cost averaging.

Restrictionsmayapply to the investmentoptions chosen. RefertoRemovingor closing investmentoptionsonpage18 formoreinformation.

Buy profileContributionsand rollovers that take your cashaccountbalanceabove your target amount will be invested according to yourbuy profile. Your buy profile can include managed funds andlisted securities and must be specified as percentages.

If any of your investment options are sold in full and you donot update your buyprofile, fundsmay continue to be investedinto that option.

Accounts without a buy profile will remain invested in yourcash account.

Sell profilePayments of taxes, fees, insurance premiums, pensionpayments and withdrawals may cause your cash accountbalance to fall belowyournominatedminimumamount. If thishappens we will sell down your investments according to thesell profile you have nominated. Your sell profile can includemanaged funds and listed securities and must be specified aspercentages.

As an alternative to specifying a sell profile in percentages youcan:– nominate an order by which investment options are sold,

or– nominate that managed funds be sold proportionately.

If there are insufficient funds in an investment option to sellusing your sell profile, then the required amount will be soldproportionally across your remaining investmentoptions. Sellsare processed as a dollar amount to match your specifiedpercentage. If the percentage amount for any investmentoption that is required to be sold is greater than 90%, the salewill be converted fromadollar-based to aunit-based sale usingthe latest unit pricewe hold. Thismay result in the percentagesold being different to the percentage you specified.

If you do not have a sell profile, your investments will be solddown proportionally.

Listed securities and term deposits will not be soldproportionally and may cause your cash account to becomenegative.

Rebalance profileOver time, the value of your underlying investments willfluctuate. If you invest inmore thanoneunderlying investmentoption, this variation is likely to cause your percentage ofholdings to vary from your initial investment profile. Theauto-rebalance facility rebalances your investment optionsback to your rebalanceprofile, in accordancewith your standinginstructions.

You can nominate a rebalance profile when you set up youraccount and modify it through North Online. Your profile caninclude managed funds and listed securities and must bespecified in percentages.

The auto-rebalancing feature gives you the option to rebalancequarterly, half-yearly or yearly on a selected date. Therebalancing will only occur on your nominated rebalance dateif the total of the buy transaction or sell transaction torebalance back to your profile meets the trade minimums asdescribed on page 5. In addition, any pending buy and selltransactions must be completed prior to the account beingrebalanced.

17

Investing in MyNorth Super and Pension

Page 26: MyNorth Super and Pension PDS Part A - Amp · PDF fileinvestmentoptions'PDS. Ifyoumakeafullwithdrawal(commutation),wearerequired tofirstpayyourminimumpensionamountfortherelevant

Dollar cost averagingDollar cost averaging (DCA) is the process of investing a setdollar amount into the market over regular intervals. The aimof this approach is to reduce the risks associated with tryingto choose the right time to buy. DCA is subject to a minimuminstalment of $500.

The benefits of DCA vary depending on the type of investmentand market conditions. You should seek advice from yourfinancial adviser on how DCAmay suit your individualcircumstances.

For further information on DCA, please refer to section 7 ofthe additional information booklet.

Switching between investment optionsSwitching involves the selling of an investment option and thepurchaseof another. Both thepurchaseandsale are conductedat the same time, which may result in your cash accountbecoming negative for a short period of time. Importantly, youare still invested for the day(s) your cash account is negative.

Your instructions for a switch are specified in dollars (subjectto trade minimums as described on page 5).

If the dollar amount of an investment to be sold is greater than90%of yourholding, the sell instructionswill be converted fromdollar-based to unit-based using the latest unit price we hold.Thismay result in the dollar amount purchasedbeingdifferentto the dollar amount sold.

Listed securitiesMyNorth allows you to invest in the S&P/ASX 300 securitieslisted on the Australian Securities Exchange (ASX) and othersecurities as listed in the MyNorth investment optionsdocument available at northonline.com.au.

To invest in listed securities through MyNorth, your financialadviser will need to request a Holder Identification Number(HIN) through North Online, which is unique to your account.

If the listed security is no longer on the S&P/ASX 300 noadditional units can be purchased.

Corporate actionsFrom time to time there may be corporate actions associatedwith listed securities. Examples of corporate actions include,but are not limited to, rights issues, share splits andbuy-backs.

As you will be assigned a unique HIN, you can participate inany corporate actions that are notified to us. We will notifyyour financial adviser of the corporate actions and ask themto contact you, to provide instructions on your behalf. We willact on those instructions as provided to us by your financialadviser. If your financial adviser has provided you withtransaction access for trading securities youwill be able to giveus your instructions directly.

For corporate actions, where the action results in you holdingassets outside the S&P/ASX 300, wemay, at our discretion, selldowntheseassets andcredit theproceeds to your cashaccount.

Removing or closing investment optionsWemay from time to time, remove or close certain investmentoptions (for example,where theunderlying investment is eitherterminating or being closed by the fundmanager). Where thisoccurs,wewill normally provide youwith at least 30days’ priornotice. If the option is terminating, you will need to select analternative investment option. Where we cannot provide youwithat least 30days’ prior notice (due to circumstances outsideof our control), we will provide you with notice as soon aspracticable.

Where we cannot provide you with adequate notice or wherewehave not received alternative investment instructions fromyou, we will take the below actions:1. If the investmentoption is terminatedor closed toadditional

investments and it forms part of your investmentinstructions:

– the investment option will be replaced with the AMPWholesale CashManagement Trust (NML0018AU) in yourbuy profile

– your dollar cost averaging purchase instruction will becancelled

– your existing sell profile will remain unchanged if theinvestment option is closed

– your rebalance instruction will be cancelled and yourrebalanceprofilewill bedeleted. Theauto-rebalance facilitywill no longer be available whilst you hold units in thatinvestment option.

2. If the investment option is closed to new investments youcan continue to invest in the closed investment optionprovided that you currently have aholding in the investmentoption. If it forms part of your investment instructions andyoudonot currentlyhaveaholding in the investmentoption:

– the investment option will be replaced with the AMPWholesale CashManagement Trust (NML0018AU) in yourbuy profile

– your dollar cost averaging purchase instruction will becancelled

– your rebalance profile will be deleted– your existing sell profile will remain unchanged.

3. If the investment option is suspended (frozen) and formspart of your investment instructions:

– the investment option will be replaced with the AMPWholesale CashManagement Trust (NML0018AU) in yourbuy profile

– your dollar cost averaging purchase instruction will becancelled

18

Page 27: MyNorth Super and Pension PDS Part A - Amp · PDF fileinvestmentoptions'PDS. Ifyoumakeafullwithdrawal(commutation),wearerequired tofirstpayyourminimumpensionamountfortherelevant

– your rebalance instruction will be cancelled and yourrebalanceprofilewill bedeleted. Theauto-rebalance facilitywill no longer be available whilst you hold units in thatinvestment option.

If it forms part of your sell profile and you have instructed usto:– ‘divest as per the sell down profile’, the entire sell profile

will be deleted and your instructions changed to sell down‘pro rata across all managed funds only’

– ‘divest as per the sell down order’, we will delete theinvestment option from the sell down order

– ‘pro rata across managed funds only’, we will continue tosell pro rata across your remaining managed funds.

Where you are invested in an investment option that isterminating, your holdings in the optionwill be sold subject toany suspension/withdrawal restrictions. Proceeds from thesale will be allocated to your cash account. Additionally, whereyou hold an investment option that is suspended (frozen),terminated or closed, the auto-rebalance facility is no longeravailable whilst you hold units in that option. However, youmay wish to complete a ‘One-off rebalance’ by excluding thesuspended, terminatedor closed investmentoption. For furtherinformation on the withdrawal restrictions that may apply,refer to the liquidity risk section of this PDS.

The PDS for the AMP Capital Wholesale Cash ManagementTrust (NML0018AU) is available from North Online. You canmake a switch out of this investment option at any time.

Obtaining up-to-date informationThe available investment options may change from time totime. Full details of the available investment options can befound in theMyNorth investmentoptionsdocument, availableat northonline.com.au or by contacting your financial adviserof the North Service Centre on 1800 667 841.

Fundmanagerswill notify us of anymaterially adverse changesor significant events that affect an investment option youhaveselected.Wewill notify youof these changesor events throughNorth Online as soon aswe can after we have been notified bythe fund managers. Copies of these documents are availablefree of charge upon request by contacting the North ServiceCentre via email at [email protected] or by calling 1800 667841.

We will not be responsible for any delays in notifying you ofthese changes or events, where the delay has been caused bya fund manager.

Fund manager paymentsNMMTmay receive payments of up to 0.55% pa from fundmanagers based on the amount invested in particularinvestment options made available to you. Payments received

are based on amounts invested with the fund manager andthe management cost of the investment option. Thesepayments and their method of calculation may change fromtime to time and are not an additional cost to you.

Assets transfers (in specie)An asset transfer (in specie) is the process of transferringmanaged funds and listed securities from one product holderto another, without the need to sell and repurchase the assets.This helps reduceanyoutofmarket risks associatedwith sellingand repurchasing the assets.

In specie transfers do not have buy/sell costs for managedfunds or brokerage fees for listed securities.

Therewill be a realisation of any capital gains or losses as therewill be a changeofbeneficial ownership. Stampduty andothercosts may apply.

Some transfers can take in excess of threemonths to completedependingon the typeof asset being transferred. Asset parcelsare transferred out on a “first in first out” basis, meaning olderasset parcels will be transferred out before newer ones.

In specie inSomeassets youholdoutsideof yourMyNorthSuperor Pensionaccountmaybe transferred in specie into your account if certainconditions are met, including:– The assets must be available in theMyNorth investment

options document, including listed securities.– The other holder (fund manager or platform) allows in

specie transfer out.

An in specie transfer fee will apply for any listed securities yourequest to transfer in. There are no fees for managed funds.Formore information on the in specie transfer fee, please referto page 26 of this PDS.

In specie outTheassets youhold in your accountmaybe transferred in specieto another holder, in place of a rollover or cash withdrawal, solong as certain conditions are met and the other holder iswilling to accept the particular assets being transferred.

An in specie transfer fee will apply to each managed fund orlisted security you request to transfer out. Formore informationon the in specie transfer fee please refer to page 26 of this PDS.

The other holder may also charge a fee for accepting in specietransfers in.

Partial in specie transfers out

You can request a partial transfer of your account balance bytransferring all or part of any managed fund or listed security.If you elect a partial transfer, your account will remain openand you can continue to transact on your account. However,you will not be able to transact on the remaining holdings in

19

Page 28: MyNorth Super and Pension PDS Part A - Amp · PDF fileinvestmentoptions'PDS. Ifyoumakeafullwithdrawal(commutation),wearerequired tofirstpayyourminimumpensionamountfortherelevant

the investment options you have elected to partially transferuntil all completed forms have been received and the requesthas been authorised by us. If you receive dividends paid as partof your Dividend Re-investment Plan (DRP) after you submitthe transfer, these will appear as additional units in yourexisting listed security holdings.

Full in specie transfers out

Where the transfer request results in a full withdrawal youwillneed to ensure you have sufficient cash available in your cashaccount to pay for the provisions detailed below, including thein specie fees. If you do not have sufficient funds in your cashaccount, you will need to sell part or all of your holdings in aninvestment option. If this occurs, you will need to provideinstructions onwhich investment option youwish to sell down.

If listed securities are sold, brokerage fees will apply. Once theasset transfer request has been submitted youwill not be ableto transact on your account and your account will be closedwhen the asset transfer has been completed.

The maximum amount you can transfer in specie will becalculated based on your total account value less outstandingfees and provisions. The maximum transfer value will becalculated at the time the request is submitted. If you receivedividends paid as part of your DRP after you submit yourtransfer, these units will be sold to cash as part of the cashwithdrawal and account closure.

Someasset transfersmay takeup to threemonths to complete,consequently we will provision for the following:– three months of scheduled pension payments (pension

only)– three months of administration fees– three months of insurance premiums (where applicable)

and– three months of advice fees.

Income

Dividends from listed securitiesYou have the option of receiving your dividends as a paymentmade into your cash account or choosing a dividendreinvestment plan (where available), that will reinvest anydividends automatically to purchase further shares.

Term deposit interestInterest earned from term deposits will be paid into your cashaccount upon maturity or at specified intervals as supportedby the term deposit provider. Refer to North Online for moredetails.

Distributions frommanaged fundsManaged funds will generally earn income and also generatecapital gains. Income is paid in the formof distributions,whichwill then be paid into your cash account.1

Where you hold aMyNorth Pension account, you also have theoption to have distribution payments paid from the cashaccount as apensionpayment or addedas part of a nominatedpensionpaymentamount.When this optionhasbeen selected,distributions received frommanaged funds and the cashaccount that have accumulated since your last pensionpayment will be paid. PAYG tax will apply (if applicable) on aper-payment basis.

Are labour standards, environmental, socialor ethical considerations taken intoaccount?The Trustee does not take labour standards, environmental,social or ethical considerations into account in the selection orretention of the Fund’s investment options.

Does the Trustee invest in derivatives?The Trustee does not invest directly in derivatives. However,underlying investment managers may do so. Derivatives aresecurities that derive their value from other assets or indices.Examples of derivatives include futures and options.

1 Unless otherwise indicated in the MyNorth investment options document or underlying investment options' PDS.

20

Page 29: MyNorth Super and Pension PDS Part A - Amp · PDF fileinvestmentoptions'PDS. Ifyoumakeafullwithdrawal(commutation),wearerequired tofirstpayyourminimumpensionamountfortherelevant

Risks apply to investing in super andpensionInvestments in super and pensions are subject to legislativerequirements. Changes to legislation aremade frequently andmay affect who can invest, what tax is to be paid and whenand howmoney can be withdrawn. Super and pension fundsare governed by a Trust Deed. The Trustee is able to amend therules in the Fund’s Trust Deed that affect how the Fundoperates, although the Trustee is prevented by law and theTrust Deed from amending the Trust Deed in a manner that isadverse tomembers’ entitlementswithout their consent.Otherrisks relate to increases in fees, a change in investmentmanagers and the performance of investment managers. TheTrustee uses adherence to the law and the Fund’s Trust Deedand ongoing monitoring of the performance of investmentmanagers to reduce these risks.

An investment in MyNorth Super and Pension is subject toinvestment risk, including possible delays in repayment andloss of incomeand capital invested. This risk can includemarketrisk, company risk, currency risk, interest rate risk and inflationrisk.

Neither the Trustee, nor any other member of AMP or theinvestment managers, guarantees the payment of income orthe performance of the investment options.

DiversificationDiversification is a basic strategy used to reduce some of therisks associatedwith investing. By spreading your investmentsacross a number of assets, you are not reliant on theperformance of, and are not exposed to the risks of, a singleinvestment. Investing in only one or a few specific assets ordirect securities can increase your risk. It is very important thatyou understand and are aware of the risks and mitigatingstrategies, such as diversification, that are available to you. Formore information on what risks apply to investing speak toyour financial adviser.

Risk and returnYour investment strategy will be highly dependent on yourattitude towards risk. All investments carry a risk component.Risk in an investment context refers to the possibility that theinvestment will not return its original capital or expectedincome and that the level of return will be volatile over anygiven time period. This risk can include market risk, companyrisk, currency risk, interest rate and inflation risk. Investmentswith a low risk profile will usually provide lower, thoughmoreconsistent, returns than those with a higher risk profile. Forexample, investing cash into bank accounts is considered lowrisk/low return,while the sharemarkethashistorically providedhigher returns over the longer term with higher volatility.

Liquidity riskLiquidity risk is the risk that your investment cannot be bought,sold, cashed, transferred or rolled over as quickly as youmightwish. Different investments have different transactionprocessing times, and thus different levels of liquidity risk.

Investment transactions, withdrawals, rollovers and transfersfrom your superannuation account are normally processedwithin 30 days of us receiving all the necessary information.Some investments, referred to as illiquid assets, require a longerperiod to be redeemed. This longer redemption period isimposedby theunderlying investmentmanager because someor all of the assets within the investment are illiquid. Accountfees will continue to be charged while invested in illiquidinvestment options.

For further informationon the risks of investing, please referto section 4 of the additional information booklet.

21

What risks apply to investing?

Page 30: MyNorth Super and Pension PDS Part A - Amp · PDF fileinvestmentoptions'PDS. Ifyoumakeafullwithdrawal(commutation),wearerequired tofirstpayyourminimumpensionamountfortherelevant

Standard Risk MeasureThe Standard Risk Measure is based on industry guidance to allow investors to compare investment options that are expected todeliver a similar number of negative annual returns over any 20-year period.

The table below sets out the Standard RiskMeasure bands/labels used for each investment option based on the estimated numberof negative annual returns that an investment option may experience over any 20 year period. Negative annual returns may notoccur in consecutive years.

Estimated number of negative annual returns over any 20-year period.Risk labelRisk band

Less than 0.5Very Low1

0.5 to less than 1Low2

1 to less than 2Low to Medium3

2 to less than 3Medium4

3 to less than 4Medium to High5

4 to less than 6High6

6 or greaterVery High7

The standard risk measure is not a complete assessment of all forms of investment risk. For instance, it does not detail what thesize of a negative return could be or the potential for a positive return to be less thanan investormay require tomeet their objectives.Further, it does not take into account the impact of administration fees and tax on the likelihood of a negative return.

Members should still ensure they are comfortable with the risks and potential losses associated with their chosen investmentoption(s).

For the standard risk measure for each of the investment options available, refer to the MyNorth investment options documentlocated at northonline.com.au.

For further information on Standard Risk Measure, please refer to section 4 of the additional information booklet.

22

Page 31: MyNorth Super and Pension PDS Part A - Amp · PDF fileinvestmentoptions'PDS. Ifyoumakeafullwithdrawal(commutation),wearerequired tofirstpayyourminimumpensionamountfortherelevant

The total fees and costs you pay include the fees of theMyNorth Super and Pension as well as the underlying fees and costs of anyinvestment option(s) you choose.

It is important that you understand the fees and costs of any investment options you choose and that those fees and costs are inaddition to the fees we charge.

For detailed information about the underlying fees and costs associated with any particular investment option, refer to thatinvestment option’s PDS. Visit northonline.com.au or contact your financial adviser to obtain up-to-date copies.

DID YOU KNOW?

Small differences in both investment performance and fees and costs can have a substantial impact on your long-term returns.

For example, total annual fees and costs of 2% of your account balance rather than 1% could reduce your final return by up to20% over a 30-year period (for example, reduce it from $100,000 to $80,000).

You should consider whether features such as superior investment performance or the provision of better member servicesjustify higher fees and costs.

You or your employer, as applicable, may be able to negotiate to pay lower fees.1

Ask the fund or your financial adviser.

TO FIND OUTMORE

If youwould like to find outmore, or see the impact of the fees based on your own circumstances, the Australian Securities andInvestment Commission (ASIC)website (moneysmart.gov.au) has a superannuation fee calculator to help you check out differentfee options.

This document shows the fees and other costs that you may be charged. These fees and other costs may be deducted from yourmoney, from the returns on your investment or from the assets of the superannuation entity as a whole.

Other fees, such as activity fees, advice fees for personal advice and insurance fees, may also be charged, but these will depend onthe nature of the activity, advice or insurance chosen by you.

Taxes, insurance fees and other costs relating to insurance are set out in another part of this document.

You should read all of the information about fees and other costs because it is important to understand their impact on yourinvestment.

The fees and other costs for each investment option offered by the entity are set out in the underlying investment option's PDS.

The statement that your employer may be able to negotiate to pay lower fees is prescribed by law and is not applicable to this product.1

23

Fees and other costs

Page 32: MyNorth Super and Pension PDS Part A - Amp · PDF fileinvestmentoptions'PDS. Ifyoumakeafullwithdrawal(commutation),wearerequired tofirstpayyourminimumpensionamountfortherelevant

MyNorth Super and Pension

How and when paidAmountType of fee

Not applicable.NilInvestment fee

The administration fee is calculated by multiplying theproportion of your account value in each investmentmenu by the administration fee rate applicable to your

Investment menuTotal portfolio

value(i) ($) Choice(ii)

(% pa)Select(% pa)

Core(% pa)

Administration fee

total opening portfolio value on the day of the feededuction and is deducted from your cash account onyour monthly account anniversary.0.650.300.000 to 149,999

0.600.30150,000 to 249,999

0.550.30250,000 to 399,999

0.450.25400,000 to 749,999

0.300.20750,000 plus(iii)

The account fee is deducted from your cash accounteach month from the date that your accountcommenced.

Plus $7.58 per month for each account you hold except foran NCAP account or an account with a guarantee where theaccount fee is waived.

Not applicable.Nil. However, underlying buy/sell costs(iv)may apply.Buy-sell spread

Not applicable.Nil. However, underlying buy/sell costs(iv)may apply.Switching fee

Not applicable.NilExit fee

Not applicable.NilAdvice fees relating to allmembers investing in aparticular investmentoption

Brokerage fees are deducted from your cash account atthe time the trade is settled or, if you use a panel broker,the day your broker sends us your trade information.

0.11% of the total of each listed security purchase or salesubject to a minimum fee of $34. If you use a panel broker,a settlement fee of $10.25 also applies.

Other fees and costs(v)

In specie transfer fees are deducted from your cashaccount at the time of the transfer.

Plus $25.63 per listed security, ETF, ETC or AREIT for in specietransfers in; and$100 for each asset for in specie transfers out.Stamp duty may also apply.

Deducted from your cash account.Plus insurance fees(vi)will apply if you have insurance cover.

Deducted from your cash account as agreed betweenyou and your financial adviser.

Plusmember advice fees as agreed between you and yourfinancial adviser.

The ongoing guarantee fee is deducted monthly fromyour cash account and the additional contributionguarantee fee is deducted from you cash account at thetime the contribution is made.

Plus, if you have selected a Guarantee:0.80% to 3.55% pa and up to 7% per contribution or rolloverin excess of the annual contribution threshold, dependingon the type of guarantee, term and investment strategyselected.(vii)

Not applicableNil. However, underlyingmanagement costs(iv)may apply.Indirect cost ratio

Total portfolio value includes all accounts held by you inMyNorth Super and Pension andMyNorth Investment aswell as North Personal Superand Pension and North Investment. Refer to benefit frommultiple accounts on page 25 for further detail.

(i)

Selected investment options on the Choice menumay be eligible for a discount on the administration fee. Refer to the current MyNorthinvestment options document for eligible investment options and discount rates

(ii)

Themaximumadministration fee inclusive of account fee (if applicable) you can incur across allMyNorth Super,MyNorth Pension andMyNorthInvestment accounts held by you is $3,500 pa

(iii)

Refer to underlying fees and costs of investment options on pages 28 and 29 for further information.(iv)Refer to other fees and costs on page 26 for further information on other fees and cost that may be charged.(v)Refer to the current AMP Elevate Insurance PDS for further information on insurance fees (premiums) and other charges.(vi)Refer to the PDS - Part B for additional information on the guarantee fees.(vii)

24

Page 33: MyNorth Super and Pension PDS Part A - Amp · PDF fileinvestmentoptions'PDS. Ifyoumakeafullwithdrawal(commutation),wearerequired tofirstpayyourminimumpensionamountfortherelevant

Additional explanation of fees and costs

Benefit frommultiple accountsThe grouping of accounts allows you to reduce theadministration fee you pay. When accounts are grouped, theirbalances are combined to calculate the total portfolio valuewhich is applied to all accounts.

Individual fee aggregation

As an individual member, we automatically combine thenotional balances of up to six of your North accounts todetermine the administration fee rate applicable. The accounttypes thatwe include in this calculation includeMyNorthSuper,MyNorth Pension,MyNorth Investment, North Personal Super,North Personal Pension and North Investment.

Family groups

Family groups can be set up by your financial adviser throughNorth Online by nominating a primary member within thefamily group. All members of the family group must have thesame financial adviser and one of the following relationshipsto the primary member to be eligible for family grouping:– spouse– de facto– parent– child– sibling– grandparent– grandchild.

A maximum of four members are allowed in a family group,with up to six accounts per member.

Self managed super funds (SMSFs), trusts and companies areeligible to be included in a family group, if eachmember of theSMSF, beneficiary of the trust or director of the company hasa valid relationship to the primary member.

Family fee aggregation

Family fee aggregation allows you andmembers of your family(family group) to combine the notional balances of yourMyNorth Super, MyNorth Pension and MyNorth Investmentaccounts. In addition, you can includenotional balances of yourNorth Personal Super, North Personal Pension and NorthInvestment accounts. The administration fee applied to eachaccount within a family group will be calculated based on thecombined balance of all accounts. Where a primary memberceases to hold an eligible account, the family group will beterminated.

Family fee capping

The total administration fees (inclusive of account fee ifapplicable) charged across a family group's MyNorth accountswill not exceed $4,500 pa.

Other fees and costs

Insurance fees

Insurance fees (premiums) aredependenton the cover selected,age, gender, occupation, health and other factors. If insurancecover is accepted, premiums are deducted from your cashaccount inadvance. Refer to the currentAMPElevate insurancePDS for further information. Your financial adviser can provideyou with a personalised quote.

Brokerage fees

When purchasing or selling listed securities, brokerage feeswill apply. These fees include GST and are an additional costto you.

Standard brokerage fees of 0.11% of the total of each listedsecurity purchase or sale apply, subject to a minimum fee of$34 per trade. These fees will be will be directly debited fromyour cash account at the time the trade is settled.

If you use a panel broker, the brokerage fee is negotiatedbetween you and the panel broker, and a settlement fee of$10.25 will apply in addition to any brokerage fees. Thesettlement feewill be deducted fromyour cash account on theday the panel broker sends us your trade information.

Pleaseask your financial adviser for details on currentbrokeragerates.

In specie transfer fee

When transferring assets in or out of your account, in specietransfer fees will apply. These fees are an additional cost toyou.

For an in specie in transfer, a transfer fee of $25.63 per assetwill apply for each listed security, ETF, ETC and AREIT yourequest to transfer in. This cost is charged by the broker andnot by us. This fee will be deducted from your cash accountafter the asset transfer has been processed.

For an in specie out transfer, a transfer fee of $100 per assetapplies to eachmanaged fund or listed security you request totransfer out. This fee will be deducted from your cash accountat the time the units being transferred are removed from youraccount. If there are insufficient funds in your cash accountsome of the assets may be sold to fund these costs.

Adviser remuneration

Your financial adviser is a valuable resource available to you asthey can help you understand how investmentswork and howto get themost from your super and/or pension. Your financialadviser can also provide advice and guidance about otherfinancial and insurance matters.

25

Page 34: MyNorth Super and Pension PDS Part A - Amp · PDF fileinvestmentoptions'PDS. Ifyoumakeafullwithdrawal(commutation),wearerequired tofirstpayyourminimumpensionamountfortherelevant

Member advice fees

You may agree to pay your financial adviser a member advice fee (MAF) from your MyNorth account, which is the remunerationthey receive for providing you with financial advice in relation to this product. You should discuss MAF with your financial adviserto ensure you understand it and how it is calculated. Member advice fees that you agree to pay your financial adviser will bededucted from your account in accordance with your instructions to us, and paid to your financial adviser on your behalf.

Member advice fees may comprise of either one or a combination of the following:

How and when paidMember advice feeoption

Member advice fee types

A one-off dollar fee as agreed with your financial adviser, which isdeducted from your account.

A one-off dollar feeMember advice fee - initialA fee youmayagree to pay your financial adviserfor initial financial advice. This may includeinitial, planpreparation and research, andadviceimplementation.

The fee will be deducted from your account at the time your account isestablished, subject to your account balance.(i)

Where your account balance is not sufficient to pay this fee atestablishment, the fee will be deducted once your portfolio balanceexceeds the minimum requirement.

A one-off dollar fee as agreedwith your financial adviser that is deductedfrom your account.

A one-off dollar feeMember advice fee – ad hocA fee youmayagree to pay your financial adviserfor additional financial advice. The fee will be deducted from your account at the time we receive your

instructions, subject to your account balance(i) and anymember advicefees already paid during your anniversary year.

A regular dollar and/or percentage fee deducted from your accountmonthly or quarterly as agreed with your financial adviser.

A regular dollar and/orpercentage fee

Member advice fee – ongoingAn ongoing fee you may agree to pay yourfinancial adviser for ongoing financial advice. The percentage feewill accrue daily and be deducted from your account

at your nominated frequency of either monthly or quarterly. Fees willonlybedeductedup to theamountdeterminedbyyouraccountbalance(i)

at the end of that period and subject to anymember advice fees alreadypaid during your anniversary year.

A dollar or percentage based fee charged on listed security trades asagreed with your financial adviser. This fee is only charged on adviserinitiated transactions (eg switches and ad hoc rebalances).

An ongoing dollar orpercentage fee

Member advice fee – listed securitiesAn ongoing fee paid from your account to yourfinancial adviser for financial advice whentrading listed securities.

A percentage of each initial and/or future contribution as agreed withyour financial adviser.

A percentage of eachcontribution

Member advice fee – contributionsA fee youmayagree to pay your financial adviserfor financial advice on initial and/or futurecontributions.

The fee will be calculated as a percentage of each initial and/or futurecontributions made to your account and deducted from your cashaccount at the time the contribution is received.

Deductions for member advice fees are subject to minimum account balances. Refer tomember advice fee limits for further details.(i)

In all circumstances, you control the MAF payments and can instruct us to change or cease payments. This instruction must bereceived by us in writing. Your instructions will generally be actioned within two business days, but it may take longer dependingon processing requirements. We will also process instructions from your financial adviser to reduce MAF payments.

In the event we receive inconsistent instructions from you and your financial adviser we will always act in accordance with yourinstructions.

Where you enter into an agreement with your financial adviser for MAF, it is possible that your financial adviser may transfer theadvisory services they provide you to another financial adviser. This may occur in circumstances such as, but not limited to, yourfinancial adviser retiring, changing roles, merging advice practices or selling all or part of their practice.

Where any such changes occur, you will be notified within 30 days of us becoming aware of any such change, and your memberadvice fee arrangements will continue to be paid to the new financial adviser, unless you instruct us otherwise.

You should refer to your Statement of Advice from your financial adviser for details of the MAF arrangements between you andyour financial adviser.

26

Page 35: MyNorth Super and Pension PDS Part A - Amp · PDF fileinvestmentoptions'PDS. Ifyoumakeafullwithdrawal(commutation),wearerequired tofirstpayyourminimumpensionamountfortherelevant

Member advice fee limits

The maximumMAF that you can agree to pay your financial adviser from your account (excluding any remuneration that yourfinancial adviser charges you directly) is dependent on your account value and is outlined in the following table.

MaximumMAF payable to your financial adviser:

Maximum payable by you (inclusive ofGST, net of RITC) pa

Maximum payable to your financialadviser (inclusive of GST) pa

Account balanceFee type

NilNilUnder $1,500MAF (initial, ad hoc, ongoing, listedsecurities)

2.51%of your total account balance pa(i)2.69%of your total account balance pa(i)$1,500 to $10,000MAF (initial, ad hoc, ongoing, listedsecurities)

$5,125 plus 2.51% of your total accountbalance pa(i)

$5,500 plus 2.69% of your total accountbalance pa(i)

Over $10,000MAF (initial, ad hoc, ongoing, listedsecurities)

4.10% of each contribution or rollover4.4% of each contribution or rolloverN/A(iii)MAF (contributions)(ii)

Based on the anniversary of your account establishment date.(i)Your financial adviser may be restricted from applying member advice fees to ongoing contributions as these fees are prohibited by somefinancial services licensees. Please confirm with your financial adviser.

(ii)

MAF (contributions) is not based on your account balance.(iii)

Limits will be monitored and verified against your accountvalue each time a MAF is charged during the accountanniversary year. We reserve the right not to deduct fees thatwe believe are unreasonable.

The remuneration that your financial adviser receives differsfrom the amount you pay from your cash account due to RITC.RITC is a partial rebate of the GST payable to financial advisersthat we pass directly onto you. Therefore, you are not chargedthe entire amount that the financial adviser receives asremuneration.

Capacity to index member advice fees

Where you agree to pay your financial adviser a dollar amountfor the member advice fee – ongoing, this amount will beindexed each year on your account anniversary date or on adate agreed with your financial adviser.

You may choose from twomethods of indexation:– Fixed percentage (up to 7% pa), or– Consumer Price Index (CPI)—using the most recently

published CPI.

Underlying fees and costs of investment optionsThe fees and costs of any investment options selected by youand your financial adviser are in addition to the feeswe chargefor accessing these investment options.

Details of the various types of fees and costs charged by theunderlying investment managers are set out below.

You can find an up-to-date list of the underlying investmentoption fees and costs reflecting the underlying investmentoption's PDS disclosure on North Online or intheMyNorth Investment Options document.

For more detailed information about fees and costs of aparticular investment option, refer to that investment option’sPDS. Visit northonline.com.au to obtain the most up-to-datecopy of the PDS provided by the relevant fund manager orcontact your financial adviser.

Management costs

Management costs are the ongoing fees and expenses ofinvesting in an investment option and include managementfees, expense recoveries, performance fees (if applicable) andindirect costs.

Managers of the investment options generally expressmanagement costs as apercentageper annumof thenet assetvalue of the investment option.

Termdeposits andmost listed securities donothaveunderlyingmanagement costs, however theymayapply for Australian realestate investment trusts (AREITs), exchange traded funds(ETFs), listed investment companies (LICs) and listed investmenttrusts (LITs).

27

Page 36: MyNorth Super and Pension PDS Part A - Amp · PDF fileinvestmentoptions'PDS. Ifyoumakeafullwithdrawal(commutation),wearerequired tofirstpayyourminimumpensionamountfortherelevant

Transactional and operational costs

In addition tomanagement costs, transactional andoperationalcosts will generally be incurred when dealing with theunderlying assets of an investment option. They includebrokerage, clearing costs, stamp duty, the buy and sell spreadsof any underlying funds and certain costs associated withholding derivatives or direct investments in real property.

Transactional and operational costswill differ according to thetypes of assets held by the investment option and whetherthey are traded in Australia or overseas. Transactional costsvary based on relative costs of investing with a particular fundmanager and/or a particular type of investment.

Termdeposits andmost listed securities donothaveunderlyingtransactional and operational costs, however they may applyfor Australian real estate investment trusts (AREITs), exchangetraded funds (ETFs), listed investment companies (LICs) andlisted investment trusts (LITs).

Buy/sell costs

Most investment options, excluding listed securities and termdeposits, have buy/sell spreads. This is the difference betweenthe buy unit price and the sell unit price and is the fundmanager’s estimates of the costs of buying and selling assetsof the investment option due to investments andwithdrawalsfrom the fund.

When you invest in a managed fund we purchase theequivalent units for you at the buy price. When determiningyour account value, we then value these units using the sellprice, which is generally lower than the buy price. The buy/sellcost represents this reduction in value.

Buy/sell costs are additional costs to the investor and arereflected in the unit price and are not charged separately. Theyare not paid to us, they are used by the fundmanager to meettransaction costs.

Additional fee and cost information

Increases or alterations in charges

We reserve the right to add or alter any of the charges and feesoutlined in this PDS at the discretion of the Trustee withoutyour consent. Youwill be informed of any increases to the feesat least 30 days before they occur.

Limits apply in relation to any future increase in the fees andcharges:– MAF (Contributions) cannot exceed 5% per contribution– MAF (initial, ad hoc, ongoing and listed securities) cannot

exceed 5% per annum plus $10,000 per annum of themember’s account balance

– Administration fee will not exceed the greater of $500 pa;and$250paplus 2.5%paof themember’s account balance

– Guarantee fee will not exceed the greater of $500 pa; and$250 pa plus 7% pa of the member’s account balance

– AdditionalContributionGuarantee fee cannotbe increasedabove 10% up front per contribution.

The Trust Deed permits the Trustee to charge other fees andcharges. The Trustee does not currently charge all availablefees and charges. These fees and charges may be calculatedand chargedby theTrustee in themannernotified tomembersfrom time to time.

For further information on these fees and charges, refer tosection 7 of the additional information booklet.

Taxation and fees

Theactual amountof fees and costs youpay forMyNorth Superaccounts and NCAP accounts may be reduced by up to 15%.This is because superannuation funds currently receive a 15%tax deduction for deductible expenses for super and NCAPaccounts. Thebenefit of this tax deduction is passedon to you.

The tax deduction does not apply for other MyNorth Pensionaccounts.

The fees described in the tables of fees and other costs sectioninclude, if applicable, GST less any RITC where relevant

For more information about tax and your superannuation,refer to section 6 of the additional information booklet.

28

Page 37: MyNorth Super and Pension PDS Part A - Amp · PDF fileinvestmentoptions'PDS. Ifyoumakeafullwithdrawal(commutation),wearerequired tofirstpayyourminimumpensionamountfortherelevant

Example of annual fees and costsThis table gives an example of how the fees and costs foraccessing the MyNorth Index Balanced investment option forthis superannuation product can affect your superannuationinvestment over a one-year period. You should use this tableto compare this superannuation product with other similarsuperannuation products.

Balance of $50,000Example – MyNorth IndexBalanced investment option

For every $50,000 youhave in thesuperannuationproduct, youwillbe charged $0 each year.

NilInvestment fees

And, you will be charged $91regardless of your balance.

0.00% paplus $91 pa

Plus Administrationfees(i)

And, indirect costs of $0 eachyear will be deducted from yourinvestment.

0.00% paPlus Indirect costsfor thesuperannuationproduct

If yourbalancewas$50,000, thenfor that year you would becharged fees of $91 for thesuperannuation product.

Equals Cost ofproduct (ii)

Administration fees include the Core administration fee (0.00%per annum) and account fee ($91 per annum).

(i)

Additional fees and costs may apply, including member advicefees as agreedwith your financial adviser andunderlying fees and

(ii)

costs for the MyNorth Index Balanced investment option - referto example 1 under the additional examples of total annual feesand costs below.

Additional examples of total annual fees and costsThe following examples illustrate how the cumulative effectof the fees and costs ofMyNorth Super and Pension, as well asthe underlying fees and costs of certain types of investmentoptions, can affect your superannuation investment over aone-year period, and how they can vary depending on theinvestment options you select.

The actual fees and costs that you will be charged will dependon your total account value, the investment options you chooseand the transactions you carry out.

Example 1 - Managed fund on the Core menu

Balance of $50,000Example – MyNorth IndexBalanced investment option

For every $50,000 you have in thesuperannuationproduct, youwillbe charged $91 each year.

$91 paCost of MyNorthSuper and Pensionproduct(i)

And, other costs of $330eachyearwill be deducted from yourinvestment.

0.66% paPlus Other costs forthe investmentoption(ii)

If your balancewas $50,000, thenfor that year you would becharged total fees and costs

Equals Total fees andcosts(iii)

of $421 for holding the MyNorthIndex Balanced investmentoption.

This amount comprises the Core administration fee (0.00% perannum) and account fee ($91 per annum).

(i)

This amount comprises estimates of underlying management,transactional and operational costs for the MyNorth IndexBalanced option based on the last financial year.

(ii)

Additional fees and costs may apply, including member advicefees as agreed with your financial adviser. And, a buy/sell cost of

(iii)

0.24%applieswhenever you invest in theMyNorth IndexBalancedoption (this will equal $12 for every $5,000 you invest).

Example 2 - Managed fund on the Select menu

Balance of $50,000Example – North ProfessionalBalanced investment option

For every $50,000youhave in thesuperannuationproduct, youwillbe charged $241 each year.

0.30% paplus $91 pa

Cost of MyNorthSuper and Pensionproduct(i)

And, other costs of $490 eachyear will be deducted from yourinvestment.

0.98% paPlus Other costs forthe investmentoption(ii)

If your balance was $50,000,then for that year you would becharged total fees and costs

Equals Total feesand costs(iii)

of $731 for holding the NorthProfessional Balancedinvestment option.

This amount comprises the Select administration fee (0.30% perannum) and account fee ($91 per annum).

(i)

This amount comprises estimates of underlying management,transactional and operational costs for the North ProfessionalBalanced investment option based on the last financial year.

(ii)

Additional fees and costs may apply, including member advicefees as agreed with your financial adviser. And, a buy/sell cost of

(iii)

0.39% applies whenever you invest in the North ProfessionalBalanced investmentoption (thiswill equal $19.50 for every $5,000you invest).

29

Page 38: MyNorth Super and Pension PDS Part A - Amp · PDF fileinvestmentoptions'PDS. Ifyoumakeafullwithdrawal(commutation),wearerequired tofirstpayyourminimumpensionamountfortherelevant

Example 3 - Term deposit on the Select menu

Balance of $50,000Example – AMP Term Deposit

For every $50,000 you have in thesuperannuation product, youwillbe charged $241 each year.

0.30% paplus $91pa

Cost of MyNorthSuper and Pensionproduct(i)

And, other costs of $0 each yearwill be deducted from yourinvestment.

NilPlus Other costs forthe investmentoption(ii)

If your balancewas $50,000, thenfor that year you would becharged total fees and costsof $241 for holding an AMP TermDeposit.

Equals Total fees andcosts(ii)

This amount comprises the Select administration fee (0.30% perannum) and account fee ($91 per annum).

(i)

There are no underlying fees and costs for Term Deposits.(ii)Additional fees and costs may apply, including member advicefees as agreed with your financial adviser. Buy/sell costs do notapply to Term Deposits.

(iii)

Example 4 - Listed securities on the Choice menu

Balance of $50,000Example – Listed shares inS&P/ASX 300 index

For every $50,000 youhave in thesuperannuationproduct, youwillbe charged $416 each year.

0.65% paplus $91 pa

Cost of MyNorthSuper and Pensionproduct(i)

And, other costs of $0 each yearwill be deducted from yourinvestment.

NilPlus Other costs forthe investmentoptions(ii)

If your balancewas $50,000, thenfor that year you would becharged total fees and costsof $416 for holding listed sharesin the S&P/ASX 300 index.

Equals Total fees andcosts(iii)

This amount comprises the Choice administration fee (0.65% perannum) and account fee ($91 per annum).

(i)

There are no underlying fees and costs for listed shares, howeverunderlyingmanagement, transactional andoperational costsmayapply for AREITs, ETFs, LICs and LITs.

(ii)

Additional fees and costs may apply, including member advicefees as agreed with your financial adviser. And, a brokerage fee

(iii)

will applywhenever you trade listed securities (thiswill equal $34for every $5,000 you invest in a single trade, unless youuse apanelbroker in which case brokerage fees are negotiated between youand the broker and we will charge an additional settlement feeof $10.25 per trade).

30

Page 39: MyNorth Super and Pension PDS Part A - Amp · PDF fileinvestmentoptions'PDS. Ifyoumakeafullwithdrawal(commutation),wearerequired tofirstpayyourminimumpensionamountfortherelevant

Defined fees

Activity feesA fee is an activity fee if:a. the fee relates to costs incurred by the trustee of the

superannuation entity that are directly related to anactivityof the trustee:i. that is engaged in at the request, or with the consent, of

a member, orii. that relates to a member and is required by law, and

b. those costs are not otherwise charged as an administrationfee, an investment fee, a buy/sell spread, a switching fee,an exit fee, an advice fee or an insurance fee.

Administration feesAnadministration fee is a fee that relates to the administrationor operation of the superannuation entity and includes coststhat relate to that administration or operation, other than:a. borrowing costs; andb. indirect costs that are not paid out of the superannuation

entity that the trustee has elected in writing will be treatedas indirect costs and not fees, incurred by the trustee of theentity or in an interposed vehicle or derivative financialproduct; and

c. costs that are not otherwise charged as an investment fee,a buy/sell spread, a switching fee, an exit fee, an activity fee,an advice fee or an insurance fee.

Advice feesA fee is an advice fee if:a. the fee relates directly to costs incurred by the trustee of

the superannuation entity because of the provision offinancial product advice to a member by:i. a trustee of the entity, orii. another person acting as an employee of, or under an

arrangement with, the trustee of the entity, andb. those costs are not otherwise charged as an administration

fee, an investment fee, a switching fee, an exit fee, anactivityfee or an insurance fee.

Buy/sell spreadsA buy/sell spread is a fee to recover transaction costs incurredby the trustee of the superannuation entity in relation to thesale and purchase of assets of the entity.

Exit feesAn exit fee is a fee to recover the costs of disposing of all orpart of members’ interests in the superannuation entity.

Indirect cost ratioThe indirect cost ratio (ICR), for a MySuper product or aninvestment option offered by a superannuation entity, is theratio of the total of the indirect costs for the MySuper productor investment option, to the total average net assets of thesuperannuation entity attributed to the MySuper product orinvestment option.

Note: A dollar-based fee deducted directly from amember’saccount is not included in the indirect cost ratio.

Investment feesAn investment fee is a fee that relates to the investment of theassets of a superannuation entity and includes:a. fees in payment for the exercise of care and expertise in the

investmentof thoseassets (includingperformance fees); andb. costs that relate to the investments of assets of the entity,

other than:i. borrowing costs; andii. indirect costs that are not paid out of the superannuation

entity that the trustee has elected in writing will betreated as indirect costs and not fees, incurred by thetrustee of the entity or in an interposed vehicle orderivative financial product; and

iii. costs that arenot otherwise chargedas anadministrationfee, a buy/sell spread, a switching fee, an exit fee, anactivity fee, an advice fee or an insurance fee.

Switching feesA switching fee is a fee to recover the costs of switching all orpart of amember’s interest in the superannuation entity fromone investment option or product in the entity to another.

31

Page 40: MyNorth Super and Pension PDS Part A - Amp · PDF fileinvestmentoptions'PDS. Ifyoumakeafullwithdrawal(commutation),wearerequired tofirstpayyourminimumpensionamountfortherelevant

Formost people, insurance is an important part of any financialplan. Without insurance, you and your family may not be ableto continue the lifestyle you have worked hard to provide inthe event of death or illness.

You are able to attach insurance to your MyNorth accountthrough AMP Elevate insurance. The cover available includes:– Life insurance– TPD insurance– Income insurance.

Insurance is issued by AMP Life with NM Super as the policyholder.

Any premiums will be deducted from your cash account. Toapply for any AMP insurance cover you will need to obtain theAMP Elevate insurance PDS from your financial adviser. Youshould consider thePDSbeforedeciding toacquire this product.

Any benefits that become payable from your insurance coverwill be paid into your cash account prior to any benefit beingpaid by the Trustee, subject to you satisfying a condition ofrelease as specified by superannuation law.

For information on the insurance options and cover available,refer to theAMPElevate insurancePDSat amp.com.au/elevate.

32

AMP Elevate insurance

Page 41: MyNorth Super and Pension PDS Part A - Amp · PDF fileinvestmentoptions'PDS. Ifyoumakeafullwithdrawal(commutation),wearerequired tofirstpayyourminimumpensionamountfortherelevant

You may choose one of the following options for nominatinghow a death benefit would be paid in the event of your death:– Binding death benefit nomination– Non-lapsing binding death benefit nomination– Non-binding death benefit nomination– Reversionary pension

Your financial adviser can assist you in assessing your estateplanning options.

Regardless of the option chosen, the Trustee must generallyensure that thebenefits arepaid to yourdependants (asdefinedin the Fund’s Trust Deed and applicable superannuation law)and/or your legal personal representative.

For further information on how benefits will be paid upondeath, refer to section 5 of the additional informationbooklet.

Invested assets upon deathUpon receipt ofwritten notification of themember’s death, allassets will remain invested as per the investment instructionsof the deceased member until such time as alternativeinstructions are received by a valid beneficiary/ies or legalpersonal representative.

This amount andany insurancebenefits (if applicable)will thenbe paid by the Trustee to beneficiaries. Members invested interm deposits will continue to be invested based on termsassociatedwith the asset untilmaturity date, unless otherwisenotified by the beneficiary/ies as determined by the Trustee.

33

How will the benefit be paid upon death?

Page 42: MyNorth Super and Pension PDS Part A - Amp · PDF fileinvestmentoptions'PDS. Ifyoumakeafullwithdrawal(commutation),wearerequired tofirstpayyourminimumpensionamountfortherelevant

Taxation informationAs an incentive to save for your retirement, the super systemoffers some attractive tax advantages.

Generally, your super may be taxed:

– when contributions are made

– on your earnings while your money is invested in super(maximum of 15%)

– when you withdraw your money from super under age 60.

We recommend you check with your financial adviser ortaxation professional as individual circumstances may differand tax information may change in the future

For further information on taxation, refer to section 6 of theadditional information booklet or refer to the AustralianTaxation Office website at ato.gov.au.

Investing in MyNorth Super and Pensioncompared to investing directlyKey differences between investing directly and investing inMyNorth Super and Pension include:

Direct investmentMyNorth Super and Pension

You generally require large sumsof money to invest in eachwholesale investment.

You will have access to a range ofwholesale investments thatgenerally have lower fees thanretail investments.

You will receive a separate reportfor each investment.

You will receive comprehensive,consolidated reporting.

You will have direct ownership ofyour investments and will beeligible to exercise all associated.

NMMT Limited is the legal ownerofthe investments andNM Superis the beneficial owner of yourinvestments rights (such as voting or

participating in corporateactions).

You may receive regularcommunications frominvestmentmanager.

You won’t receive anycommunications frominvestmentmanager.

Your cooling off rights may beexercised directly against theinvestment manager.

Your cooling off rights may beexercised directly against theTrustee

You have access to investmentmanagers’ complaints resolutionarrangements.

You have access to MyNorthSuper and Pension complaintsresolution arrangements.

Cooling-off periodA14-day cooling-off periodwill apply to your initial investmentin MyNorth Super and Pension.

If, during the cooling-off period, youdecide that the investmentdoes not meet your needs, then simply advise us in writing.

The 14 days start when confirmation of your membership isreceived by you or 5 business days after your application isaccepted, whichever is earlier.

If you cancel yourmembershipwewill refundyour investment,reduced or increased for market movements in your choseninvestment option(s). We will also deduct any tax or dutyincurred and any other fees previously described in this PDS,pro-rated for the period you have held your MyNorth account.As a result the amount returned to you may be less than youroriginal investment.

Delaysmaybe experienced if the investment option(s) selectedhave redemption restrictions imposed by the underlyinginvestment manager.

If you satisfy a condition of release under superannuation lawwe can refund the initial investment amount directly to you.However, amounts rolled over or transferred from anothersuperannuation fund or retirement savings account (RSA) thatare ‘preserved’ or ‘restrictednon-preserved’ cannotbe refundeddirectly to you under the 14-day cooling-off period.Wewill rollover or transfer these amounts to the superannuation fund orRSA you nominate.

34

What else do you need to know?

Page 43: MyNorth Super and Pension PDS Part A - Amp · PDF fileinvestmentoptions'PDS. Ifyoumakeafullwithdrawal(commutation),wearerequired tofirstpayyourminimumpensionamountfortherelevant

Anti-Money Laundering andCounter-Terrorism Financing (AML/CTF)ActWe are required to comply with the Anti-Money Launderingand Counter-Terrorism Financing (AML/CTF) Act. This meansbefore we can accept you as a member you need to providecertain identification information and verificationdocumentation. Wemay also need additional customeridentification information and verification from you as youundertake further transactions, including a withdrawal ortransfer in relation to your account.

We will need to identify and verify:– you as amember prior to accepting your super or pension

application– your estate. If you die while you are receiving pension

payments, we will need to identify and verify yourreversionary/beneficiaryarrangementsprior to transferringthe pension payments

– anyone acting on your behalf. If you nominate arepresentative to act on your behalf, we will need toidentify and verify the nominated representative prior toauthorising them as an added signatory to your account

– amember and their selfmanaged super fund (SMSF) priorto processing a rollover to the SMSF. We will only processthe rollover once all relevant informationhasbeen receivedand your identity and that of the SMSF has been verified.

The customer identification requirements form part of yourapplication. Youwill need to ensure you provide any necessarysupporting documentation to the application to your financialadviser. In some circumstances, in accordance with the AML/CTF legislation,wemayneed to re-verify information or requireadditional information from you.

By applying for aMyNorth Super orMyNorth Pension product,you acknowledge that we may delay or refuse any request ortransaction at our discretion. This could include delaying thepension payments orwithdrawals if we deem that the requestor transaction may breach our obligations, or cause us tocommit or participate in an offence under the AML/CTFlegislation, and we will incur no liability to you if we do so.

Your privacy - use and disclosure ofpersonal informationWemay collect personal information directly from you or fromyour financial adviser.

Themain purpose in collecting personal information from youis so that we can establish and manage your Account.

If you do not provide the required information, wemay not beable to provide you with the products and services you haveapplied for.

Wemay collect personal information if it is required orauthorised by law, including the Superannuation Industry(Supervision) Act 1993, the Corporations Act 2001 and theAnti-Money Laundering and Counter-Terrorism Financing(AML/CTF) Act 2006.

Wemay use your information for related purposes—forexample providing you with ongoing information aboutfinancial services that may be useful for your financial needsthrough direct marketing. These services may includeinvestment, retirement, financial planning, banking, credit, lifeand general insurance products and enhanced customerservices that may be made available by us, other members ofthe AMP group, or by your financial adviser.

Please contact theNorth Service Centre on1800667841 if youdo not want your personal information used for directmarketing purposes.

Wemay need to disclose your personal information to otherparties, such as:– other members of the AMP group– your financial adviser– your parent or guardian, if you are under age 18– external service suppliers whomay be located in Australia

or overseas, who supply administrative, financial or otherservices to assist theAMPgroup inproviding youwithAMPfinancial services. A list of countrieswhere these providersare located can be accessed via our Privacy Policy

– the Australian Taxation Office (ATO) to conduct searcheson the ATO’s Lost Member Register for lost super

– your Spouse or another person who intends to enter intoan agreement with you about splitting your super as partof amarriage separation or a de facto (including same sex)separation (the law prevents us from telling you if wereceived one of these requests for information about youraccount)

– anyone you have authorised or if required by law.

35

Page 44: MyNorth Super and Pension PDS Part A - Amp · PDF fileinvestmentoptions'PDS. Ifyoumakeafullwithdrawal(commutation),wearerequired tofirstpayyourminimumpensionamountfortherelevant

Where you provide any information about one or more otherpersons, you agree to obtain any such person’s consent to thedisclosure and to inform them of our identity and contactdetails as well as the information set out in this section,including:– the fact that we will collect, or have collected, their

information and the circumstances of that collection– why their information is collected by us and how it will be

used and to whom it may be disclosed by us, and– that our privacy policy contains information about:

– how the person may access their personal informationand seek correction of such information

– how the personmaymake privacy complaints about usand howwe will deal with such a complaint.

Under the current AMP Privacy Policy youmay access personalinformation about youheld by theAMPgroup. TheAMPPrivacyPolicy sets out the AMP group’s policies on management ofpersonal information, including information about how youcan access your personal information, seek to have anycorrections made on inaccurate, incomplete or out-of-dateinformation, how you canmake a complaint about privacy andinformation about how AMP deals with such complaints. TheAMP Privacy Policy can be obtained online at amp.com.au orby contacting us on 1800 667 841.

If you have any complaints or questions about the privacy ofyour personal information, please contact our Privacy Officerby writing to:

Group Privacy OfficerAMPPO Box 14330MELBOURNE VIC 8001

If your complaint is not resolved by us to your satisfaction youmay write to the Privacy Commissioner at:

Office of the Australian Information CommissionerGPO Box 5128SYDNEY NSW 2001

ComplaintsIf you have a complaint regarding the administration of youraccount, you should:– call the North Service Centre on 1800 667 841– email us at [email protected], or– write to us at:

The ManagerNorth Service CentreGPO Box 2915MELBOURNE VIC 3001

Include in your letter the exact nature of your complaint, yourname and your MyNorth Super or Pension account number.We are required to address your complaint within 90 days ofreceipt of your complaint.

If you are not satisfied with our resolution or handling of yourcomplaint you may contact the Superannuation ComplaintsTribunal. The Tribunal is an independent body set up by theFederal Government to help members or their beneficiariesresolve superannuation complaints. The Tribunal may try toresolve the complaint by agreement between the parties orconduct a formal review of the decision.

The contact details for the Tribunal are as follows:

Superannuation Complaints TribunalLocked Bag 3060GPOMELBOURNE VIC 3001

Phone: 1300 884 114Fax: 03 8635 5588Email: [email protected]

Time limits apply to certain complaints to the SCT, for examplein respect of total and permanent disablement claims. If youhave a complaint, you should contact the SCT immediately tofind out if a time limit applies.

36

Page 45: MyNorth Super and Pension PDS Part A - Amp · PDF fileinvestmentoptions'PDS. Ifyoumakeafullwithdrawal(commutation),wearerequired tofirstpayyourminimumpensionamountfortherelevant

Payment of benefits to an eligible rolloverfundAn eligible rollover fund (ERF) is a special type of super fundthat is able to accept benefits transferred from another superfund without a member’s consent. Typically an ERF has aconservative investment strategy, and the administration feescharged by the fund cannot exceed the fund’s earnings.

There are a number of circumstances in which your benefit inMyNorth Super and Pension might be transferred to an ERF.One situationwherewemay do so is if your account value fallsbelow theminimumaccount value required in the Product.Wewill issue you with an exit statement, and the ERF will writeadvising you that it has received your benefit and will outlinethe options available to you.

Wemay also pay your benefit to an ERF if we lose contact withyou and, after a reasonable time, we are unable to locate you.

Once your benefit is transffered into an ERF, youwill no longerhave access to MyNorth Super and Pension, including anyguarantees you may have otherwise had access to.

The ERF for MyNorth Super and Pension is:

AMP Eligible Rollover FundPO Box 300PARRAMATTA NSW 2124Phone: 131 267Fax: 1300 301 267

Consolidation of multiple accountsEach year the Trustee will identify and reviewmembers whohave multiple accounts within the Fund. Where the Trusteereasonably determines that it is in the best interest of themember, the member’s accounts will be consolidated and themember will receive an exit statement. Members may beprovided the opportunity to choose not to consolidate theiraccounts.

Further information

For further information on any of the following topics, referto section 7 of the additional information booklet availableon North Online:– family law and superannuation– supply of member information to the ATO– the Trust Deed– relationship between the Trustee and some companies

in which the Fund will invest– relationship between the Trustee and some service

providers– direct debit service agreement– temporary residents leaving Australia.

37

Page 46: MyNorth Super and Pension PDS Part A - Amp · PDF fileinvestmentoptions'PDS. Ifyoumakeafullwithdrawal(commutation),wearerequired tofirstpayyourminimumpensionamountfortherelevant

This page has been left blank intentionally.

38

Page 47: MyNorth Super and Pension PDS Part A - Amp · PDF fileinvestmentoptions'PDS. Ifyoumakeafullwithdrawal(commutation),wearerequired tofirstpayyourminimumpensionamountfortherelevant

This page has been left blank intentionally.

39

Page 48: MyNorth Super and Pension PDS Part A - Amp · PDF fileinvestmentoptions'PDS. Ifyoumakeafullwithdrawal(commutation),wearerequired tofirstpayyourminimumpensionamountfortherelevant

2596

308

/17

Contact us1800 667 [email protected] Service CentreGPO Box 2915MELBOURNE VIC 3001

mail

N.M. Superannuation Proprietary Limited33 Alfred StreetSYDNEY NSW 2000