24th June 2013 (WOW – Day 1)

Inauguration of the Academic Programmes 11:00 am – 1:00 pm Inaugural Ceremony

Chief Guest Mrs. Meera Sanyal, Chairperson and Country Executive - India, Royal Bank of Scotland

Following MYRA leadership team and faculty will also be present and address the gathering:

Prof. Rajiv Sinha, Dean

Prof. William Verdini, Associate Dean

Dr. Abhinanda Sarkar, Associate Dean

Prof. B.V. Krishna Murthy, Executive Director and distinguished professor of strategy

Dr. Sudhendar Hanumantharao, Professor of Information Systems

Dr. Wolfgang Messner, Associate Professor of International Management

Dr. M.Kanchan, Deputy Director, Centre of Excellence in Sustainable Business Innovations

Prof. Shalini Urs, Chairperson

Mrs. Sanyal graduated with an MBA from INSEAD, France and has completed the Advanced Management Program at Harvard Business School. She is a Fellow of the Chartered Institute of Bankers (UK).

In her banking career spanning 29 years, Meera has worked with the Royal Bank of Scotland for 21 years, as CEO of the Bank, COO for the Asia Pacific region, Head of Corporate Finance Advisory for Asia, Founder and CEO of the bank’s global ITeS company and Head of the Investment bank in India. Her prior experience was with Lazards and Grindlays Bank.

In 2011-12 Meera was invited by Secretary of State Hilary Clinton to join the International Council on Women's Business Leadership and took an active role in the Leadership subcommittee for the empowerment of women.

She is a member of the National Executive Council of the Federation of Indian Chambers of Commerce & Industry, and chairs FICCI’s Financial Inclusion Committee. She is also a member of the National Council for Public Policy of the Confederation of Indian Industry. Meera is a Non-Executive Director on the board of PRADAN – highly respected NGO that provides skills and capacity building to poor and marginalized rural women.

She is the President of the Liberals for Good Governance – the Indian Liberal Group, and post the 26/11 attacks on Mumbai, stood as an independent candidate for the 2009 Indian Parliamentary elections.

Meera is frequently invited to speak on economic and social issues at events such as the Climate Summit in Copenhagen, and those organized by TEDx, Chambers of Commerce and leading educational Institutions such as the Indian Institutes of Management, INSEAD, ISB and the Indian Institutes of Technology.

She was awarded the Philanthropist of the Year award by FICCI, Woman Banker of the Year award by the Indian Merchants Chamber, the Woman of Substance Award by the Rotary Club; and the Karmaveer Puraskaar, a national people’s award instituted by iCongo, a countrywide confederation of NGOs, for her work in social development.

1:00 pm – 2:00 pm LUNCH

Welcome to the Founding Batch of Change Makers

2:00 pm – 2:05 pm Spirit of Competitiveness Presentation 2:05 pm – 2:15 pm MYRA Pedagogy – Prof. William Verdini 2:15 pm – 2:25 pm Our Faculty – Prof. Rajiv Sinha 2:30 pm – 4:00 pm Quizzes, Games & Puzzles 4:00 pm – 4:30 pm High Tea

Outbound Training Program (WOW – Days 2 and 3) The School of Leadership

Doddaballapura Road, Nelmangala

25th June 2013 (WOW – Day 2) 5:00 am Departure for Outbound Training program, Bangalore Programs under Outbound training are as follows: Precision: Team activity – students are divided into groups to achieve team goal in a given time. Students have to work on their objectives under time constraints.

Key Learning: a. Importance of Individual objective b. How individual objective must be aligned to the teams’ objective c. Focus on stretched deliverables to achieve excellence d. Importance of time management in achieving objectives

Acme: Students have to move equipment of different dimensions in the same sequence to other locations.

Key learning: a. Thinking out of the box b. Conflict resolution & problem solving c. Different stakeholders collaborating to achieve goal

Mini-Obstacle Course: Team members need to collaborate and rescue themselves from a crisis situation. Team members must respect individuals and work as one unit, despite difficulties.

Key Learning: a. Think of alternative solutions to solve a problem. b. Work as a single unit even under adverse conditions. c. Empathizing and caring for each other. d. High level of interdependency e. Handling internal conflicts during critical projects

Star Bars: Team members participate in activity and then learn the effective communication models and the importance of listening skills, effective communication and channel of communication.

Key Learning: a. Communication despite distortion. b. Communication within and other departments c. Importance of trust d. Solving communication issues while working in teams

Pinnacle: Team members take turns in moving a vehicle with the help of team members using strategic thinking and team support.

Key Learning a. Thinking from institutions point of view b. Using every team member’s support c. High engagement at work

26th June 2013 (WOW – Day 3)

Morning Trek Orienteering: Team activity – Teams are provided with navigation tools like compass, maps etc. and need to find their destination based on the choices they make.

Key Learning: a. Decision making while there are conflicting options b. Managing time while considering options c. Working as one team despite differences

Challenger: Teams need to create a missile launcher, which is cost effective, portable and capable of launching a missile to a maximum distance. They need to purchase raw material from the store with the money available. They need to choose items from a variety of spares and build a launcher.

Key learning: a. Developing what the management is expecting (internal & external) b. Finding alternatives c. Right investment on resources

Black Magic: Students are given plan a strategy to move as items as possible within a given time, and need to be extra cautious while moving the “BLACK” items.

Key learning: a. Importance of focusing on high revenue and high value products b. Team coordinating in achieving results c. Developing team support

Dynamic Obstacle Course: Teams are taken through group dynamics to participate in different obstacle course. Teams have to make a strategy to complete the race with zero faults involving all the team members to participate in all the activities in a synchronized manner understanding each other’s strengths and limitations.

Key Learning: a. Quality consciousness b. Keeping end benefit in mind c. High degree of trust d. Service excellence

9:00 pm Return to Mysore

27th June 2013 (WOW – Day 4)

Business, Business Schools, and Cultures

9:30 am – 11:30 am “The Essence of Organizational Culture”– Kiran Mohan, CMO, MindTree Consulting, Bangalore.

11:30 am – 11:45 am Tea Break 11:45 am – 1:15 pm “What I learnt at Wharton School” – Mukta Darera

Topics:

1. Think big – the world is my playground 2. Be kind and genuine – people first – MBA network is most important 3. Dive into stretch experiences – lessons I learnt from going out of comfort zone be it hiking in

Antarctica or taking the accounting class. 4. I learnt that there are smarter people – more importantly I learnt to work with them

1:15 pm – 2:15 pm LUNCH

Ms. Mukta Darera recently graduated from The Wharton School with an MBA in Marketing and Entrepreneurship. During her two-year program, she led teams to win several strategy and sales competitions for Wharton. She was the co-president of Wharton's sales club, and was involved in a Leadership Coaching Program as a Career Fellow, helping fellow classmates with their careers.

She completed her undergrad studies in SJCE, Mysore and has worked in Intel.

Prior to business school, Mukta started iReboot in Bangalore, a company that helped people discover a passion and convert it into a profession.

Mr. Kiran Mohan heads the Corporate Marketing function at MindTree. Kiran brings with him over 11 years of experience in various facets of Marketing, covering operational and strategic aspects. Kiran started his career with a company called SixthElement, which focused on end–to–end marketing strategies and sales intelligence, a start–up founded by a few graduates fresh out of B-school. Post his stint with SixthElement, Kiran moved onto Aztecsoft, a Product Engineering and Services Company, where he took up key marketing roles. Kiran has done his M.B.A in Marketing & Finance from ICFAIAN Business School (IBS), Hyderabad. Kiran has an active interest for sports and takes the timeout to play cricket, table tennis and badminton.

Intercultural Communication Skills – Prof. Wolfgang Messner

2:15 pm – 3:30 pm Intercultural Communication Skills – 1

3:30 pm – 3:45 pm Tea Break 3:45 pm – 5:30 pm Intercultural Communication Skills – 2

Globalization has put India once more at the world’s centre stage. As an Indian student or professional,

you frequently need to interact with faculty, fellow students, teams, customers, and superiors from

cultures diametrically opposite from your own. In such encounters, your competencies and abilities may

be judged differently – depending on the cultural context of the interlocutor. Yet, becoming competent

in intercultural communication is not about turning you into someone else or about deciding who is

right or wrong, it is much more about creating a deep understanding of differences and similarities for a

Dr. Wolfgang Messner is Associate Professor of International Management the Director of GloBus Research

– Messner Consulting & Training Pvt. Ltd., a business management and training consultancy, which he

established in 2011. He brings to the table a unique portfolio of 18 years of international experience across

disciplines in offshore services sourcing, global project/programme management, business consulting,

business process re-engineering, strategic marketing management, and financial services. Wolfgang has

worked in senior management positions with leading companies (BMW Group, Capgemini, Deutsche Bank,

The Information Management Group IMG) in Europe and India.

Internationally educated with a Ph.D. in marketing (University of Kassel), M.B.A. in financial management

(University of Wales), M.Sc. in informatics (Technical University Munich and University of Newcastle upon

Tyne), and executive education in strategic marketing management at Harvard Business School, he has

published six books and contributed more than 25 papers to journals and edited book volumes. Wolfgang is

an Adjunct Faculty at WHU – Otto Beisheim School of Management and previously also at Royal Docks

Business School (University of East London) and at the Indian Institute of Management Bangalore.

Messner has authored the following books:

Messner, W. (2013). Making the Compelling Business. Decision Making Techniques for Successful Business Growth. Houndmills: Palgrave Macmillan (upcoming)

Messner, W. (2010). Intelligent IT Offshoring to India. Roadmaps for Emerging Business Landscapes. Houndmills: Palgrave Macmillan; Messner, W. (2009).

Working with India. The Softer Aspects of a Successful Collaboration with the Indian IT & BPO Industry. Heidelberg: Springer;

Messner, W. (2005). CRM bei Banken. Ein Vorgehensmodell zur Erarbeitung einer Strategie, Prozess- und Systemarchitektur. Norderstedt: BoD.

more appropriate communication and ultimately greater effectiveness in studies and in business. Topics

covered in this half day session include

Perceptions as a source of misunderstandings: How Indians view Westerners? How their foreign colleagues are seeing them, and how to avoid misunderstandings?

Iceberg model of culture, role of cultural pre–programming, value systems, and difference between individualistic and collectivistic cultures.

Acculturation curve for international encounters.

Intercultural dimensions (based on GLOBE).

Time personality (polychromic vs. monochromic, low–context vs. high–context communication) based on Edward Hall. Effect on meeting style and agenda vs. relationship orientation.

Recognizing cultural differences in communication. Face–saving communication, assertiveness vs. aggressiveness.

Framework for intercultural collaboration (based on work by Stefan Weiss) to derive collaboration strategies.

These topics will be learnt / discussed using the following:

Pantomime play on Albatross culture simulation with two students

Video case study “World of Difference” to carve out most of the other points

Whiteboard and an occasional PowerPoint to highlight the concepts at a very high level

28th June 2013 (WOW – Day 5)

Introduction to business management using group dynamics –

Mukesh K.L. & Purna Mukesh

Mr. Mukesh K.L. completed his M Stat from Indian Statistical Institute and PGDM from IIM Ahmadabad. He

has worked for Indian Statistical Service – Ministry of planning and Citibank India in the Technology Division.

He has worked for DIRECTV as GM Customer Care and CIO in Japan, Director – Product Development and

Innovation in USA, VP – Bankruptcy turn around and operations in Mexico, Brazil, Colombia, Argentina,

Chile, Peru, Ecuador, and Venezuela and also has been Acting CEO for DIRECTV Mexico. He has also been the

Chief of Business Ops at TATA Sky.

Currently he is the Founder of Akeso Healthcare and Akeso Enterprises. He is also on the Board of Directors

for Ants Consulting – a social impact investment that works on livelihood issues in tier 4 and tier 5 towns. He

also has publications in Knowledge@Wharton.

9:30 am – 10:30 am “Understanding Transactions” The case will help break the normal conditioning. The individual will understand how to value a transaction. Trade-off between what is fair and what is valuable and why fair may not be optimum. The only expertise required for this case will be to be able to manipulate single digit numbers and some common sense.

10:45 am – 11:30 am “Opinions” In any business setting, every person will have his own opinion. This will be a demonstration of how everybody exposed to the same data, will interpret it differently. 11:45 am – 1:00 pm “Potential Labor Dispute” This will be a group discussion with intervention in parts. The objective will be to expose the students to organizational processes and rules, how do these come under stress and why more often than not optimum solutions don't exist. Why as a manager, taking a risk is inevitable and how do decisions happen. 2:00 pm – 5:00 pm “The Rising Entrepreneur” A small game involving entrepreneurship. Students would be divided into groups, some representing entrepreneurs and others representing investors and some who will be the proverbial fly on the wall to observe and report on group dynamics.

Ms. Purna Mukesh completed her MBA from Bombay University. Mrs. Mukesh designed an MRP system for

Otis Elevators, and has been teaching at Temple University Tokyo at California, New Jersey. She is also a

trainer at Muktangan – an NGO that works with Municipal schools in Mumbai.

She is currently the Founder Director of Akeso Healthcare – a 3 year old healthcare company based out at

Whitefield, Bangalore. In 3 years she has successfully grown this business to have about 62,000 registered

patients and to be one of the largest polyclinics in Bangalore. She is also Founder and Director of Akeso

Enterprise that owns and operates a Fitness Centre.

29th June 2013 (WOW – Day 6)

Entrepreneurship and an Entrepreneurial Voyage 11:00 am – 1:00 pm “ Experience at ‘Unreasonable at Sea’ ” – Shivananda Salgame

1:00 pm – 2:00 pm Lunch

2:15 pm Palace tour

4:30 pm Return to Student Residences

Mr. Shivananda Salgame has over 20 years of experience in the Information Technology Industry with rich

experience in Operations, Business Development, Corporate Planning and HR & Talent Development. He is

currently associated with various projects of great social relevance in the area of technology in education and

technology for rural uplifting. His experience includes

Co-Founder & Director Social Business at Guru-G

Founder at iLearn-International

Head Operations – Education Services & Corporate HR at Excel Soft Technologies Pvt. Ltd

VP Operations, BPO services at Software Paradigms India Pvt. Ltd, Mysore, India

General Manager – Operations & People Transformation at Comat Technologies Pvt. Ltd.