NatioNal associatioN of state coNtractors liceNsiNg ageNcies

NewsletterVolume 13, Issue 2 October 2017

I am thrilled to serve as the NASCLA President for the 2017/2018 year. It is truly an honor to lead this amazing organization and I would like to thank you for both the opportunity and your confidence in me.

NASCLA had several impressive achievements over the last year, which were presented at our 2017 Annual Conference in Denver, Colorado. NASCLA Executive Director, Angie Whitaker, did a wonderful job highlighting the accomplishments, which we can all be proud of.

My presidency comes at an exciting time. We continue to grow as an organization in both service and membership, the NASCLA Accredited Electrical Examination Program will launch by the end of the year, and our new strategic plan is in place. We have set the path and now we will embark on the journey.

I am confident in a successful year being fortunate enough to have such great resources. It is the participation and engagement of our great members that provide a direct link to NASCLA’s values. The Board of Directors, Committee Chairs, and Committee Members dedicate their time and contribute their expertise and leadership towards the organization’s priorities striving for the common goal of supporting the strategic focus areas and objectives.

I would also like to recognize Angie Whitaker, NASCLA Executive Director, and her staff. Their professionalism, quality of work, and achievements are remarkable. I would also like to acknowledge the outstanding customer service they provide. They are responsive, extremely efficient and excel in meeting the needs and requests of our members.

I look forward to serving as your president this year and encourage you to reach out to me if there is anything I can be assistance of. Thank you for your commitment to NASCLA and your contributions in promoting excellence in the construction industry.

Sincerely,

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Melissa McBride NASCLA President

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Inside This Issue:

NASCLA President’s Message ................................. 1

NASCLA State Member Spotlight ................................. 2

NASCLA Officers, Board of Directors & Committee Members ............................. 3-6

NASCLA 2017 Annual Conference ........................ 7-10

Eleven States Chosen For Occupational Licensing Policy Study........................... 11

Contractors Board Executive Officer Appointed to Nevada’s Core Team for Upcoming National Licensing Consortium ........................... 12

Animated Characters Explain the Oregon CCB File a Compliant Process (CE) .......................... 13

NASCLA Consumer Resources...............................14 NASCLA Calendar of Events ................................... 15

New NASCLA Member Benefits ................................ 15

Meet New NASCLA Members............................... 16

The State of Washington began regulating construction companies on August 1, 1963. The legislative intent in creating contractor registration was to afford protection to the public from unreliable, fraudulent, financially irresponsible, or incompetent contractors.

Contractor Registration operates under the Revised Code of Washington (RCW) 18.27. They, along with 7 other trade related regulatory programs, are part of an umbrella agency, the Department of Labor and Industries (L&I). Currently, there are 59,745 registered construction contractors. Other trades regulated within the Department of Labor and Industries include the Electrical Licensing Program, with nearly 24,000 electricians, the Plumber Certification program with over 6,000 plumbers, and the installer certification program with 346 manufactured homes installers.

The Contractor Registration program is lead under the direction of the Contractor Compliance Chief, who address all policy and technical issues. The program has 2 main components: registration and compliance. The registration team consists of 9 office staff who are dedicated to processing registrations and documents, ensure registrations remain in compliance, suspend registrations for noncompliance, and answer a general information line for the public. There are 20 satellite offices located throughout the state where customer service staff can provide any of the services offered by L&I.

The compliance component has 29 employees who make up 4 teams located in different regions of the state. They enforce plumbing and electrical laws, check contractor registrations and identify employers owing significant debt to L&I. They confirm worker counts, compare them with reported numbers and refer cases to auditors. They refer potential violations of workers’ compensation, prevailing wage and Department of Revenue rules and laws to the appropriate staff or agencies.

Last year the compliance teams visited over 13,000 jobsites, which resulted in issuing 2,168 underground economy violations, nearly 1,500 referrals to audit, and over 1,700 referrals for contractors who owed outstanding debt to the agency.

Contractor registrations are divided in to 2 categories. General and specialty. A general contractor can perform any of the 62 specialty classifications as well as subcontract out work to other contractors and trades. A specialty contractor can perform one specialty classification only and cannot subcontract, unless it is incidental to what they are doing. A registration is $113.40 and is good for 2 years. General contractors carry a $12,000 surety bond and specialty contractors carry a $6,000 surety bond. Both carry $250,000 of general liability insurance.

The Contractor Registration program is committed to make it easy to do business with the program, remains focused on education and outreach, strives to change behavior by gaining compliance, level the playing field and help honest business by cracking down on dishonest ones, and developing and applying escalation strategies for repeat violators.

Dean Simpson, Contractor Compliance Program Manager for the Washington State Department of Labor & Industries

NASCLA State Member spotlight!

NASCLA FY 2017/2018 Officers

2nd IMMEDIATE PAST PRESIDENTJoseph C. Rogers, Jr.

Alabama Licensing Board for General Contractors2525 Fairlane Drive

Montgomery, Alabama 36116

IMMEDIATE PAST PRESIDENTMichael McDuff

Louisiana State Licensing Board for Contractors

2525 Quail DriveBaton Rouge, Louisiana 70808

PRESIDENTMelissa McBride

Washington State Department of Labor & Industries

Post Office Box 44450 Tumwater, Washington 98501

TREASURER-ELECTKeith Warren

Alabama Electrical Contractors Board2777 Zelda Road

Montgomery, Alabama 36106

TREASURER Kathy S. LeCroix

Alabama Board of Heating, Air Conditioning and Refrigeration Contractors 121 Coosa Street, Suite 250

Montgomery, Alabama 36106

1st VICE PRESIDENTJanet Baumberger

South Carolina Residential Builders Commission

Post Office Box 11329 Columbia, South Carolina 29211

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2nd VICE PRESIDENTTim Norman

North Carolina State Board of Examiners of Electrical Contractors

3101 Industrial Drive Raleigh, North Carolina 27609

SECRETARYStephanie Lee

Mississippi State Board of Contractors2679 Crane Ridge Drive, Suite C

Jackson, Mississippi 39216

NASCLA FY 2017/2018 Board of Directors

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Kathy S. LeCroixExecutive Director

Alabama Board of Heating, Air Conditioning and Refrigeration

Contractors

Keith Warren Executive Director

Alabama Electrical Contractors Board

J.R. “Chip” Carden, Jr.Executive Director

Alabama Home Builders Licensure Board

Joseph C. Rogers, Jr.Executive Secretary

Alabama Licensing Board for General Contractors

Jeff FleethamDirector

Arizona Registrar for Contractors

David FogtRegistrar

California Contractors State License Board

Mark Browne Program Director

Colorado State Electrical Board and State Plumbing Board

Clifford CooksProgram Manager

District of Columbia, Department of Consumer & Regulatory Affairs

Ron WhitneyDeputy Administrator

Idaho Division of Building Safety

David WilcoxExecutive Director

Alabama Plumbers & Gas Fitters Examining Board

(Retiring January 1, 2018)

Greg CrowAdministrator

Arkansas Contractors Licensing Board

Michael McDuffExecutive Director

Louisiana State Licensing Board for Contractors

Stephanie LeeExecutive Director

Mississippi State Board of Contractors

Frank WiesnerExecutive Director

North Carolina Licensing Board for General Contractors

NASCLA FY 2017/2018 Board of Directors

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Tim Norman Executive Director

North Carolina State Board of Examiners of Electrical Contractors

Dale DawsonExecutive Director

North Carolina State Board of Examiners of Plumbing, Heating and Fire Sprinkler Contractors

Carolyn LazenbyExecutive Director

Tennessee Board for Licensing Contractors

Janet BaumbergerAdministrator

South Carolina Residential Builders Commission

James Denno Administrator

Oregon Construction Contractors Board

George WhalenExecutive Director

Rhode Island Contractors’ Registration and Licensing Board

Melissa McBrideContractor Compliance Program

Analyst Washington State Department of

Labor & Industries

Jan HubbardAdministrator

Oklahoma Construction Industries Board

Roger LoweAdministrator

South Carolina Contractors’ Licensing Board

NASCLA FY 2017/2018 Committee Members

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Accredited Examination Program CommitteeTim Norman (NC), Co-Chair Keith Warren (AL), Co-Chair Clifford Cooks (DC) Roger Lowe (SC) Brooks Myers (TX) Al Nyman (FL, Sears Home Improvement Products, Inc.) Joe Rogers (AL) Stephen Thompson (TX, The Home Depot)

Vic Weston (LA) George Whalen (RI)

Contractors CommitteeAl Nyman (FL, Sears Home Improvement Products, Inc.), Co-Chair Stephen Thompson (TX, The Home Depot), Co-Chair Dale Dawson (NC) Jim Denno (OR) Sarah Gallegos (VA, AGC) Steve Greene (FL, NCCER) Mike Johnston (MD, NECA) Michael McDuff (LA)

Brooks Myers (TX, The Home Depot) David Turner (TX, Zachry Industrial, Inc.) Vic Weston (LA) Frank Wiesner (NC) Parks Wilson (FL, Wilson & Company, Inc.)

Fiscal Policy & Procedures CommitteeKathy S. LeCroix (AL), Chair (FY 17/18) Janet Baumberger (SC) Greg Crow (AR) (FY 16/17) Stephanie Lee (MS) Melissa McBride (WA)

Michael McDuff (LA) Tim Norman (NC) Joe Rogers (AL) Keith Warren (AL) George Whalen (RI) (FY 17/18)

Model Legislation CommitteeJamie Durham (AL), ChairKathy S. LeCroix (AL), Co-Chair Greg Crow (AR) Seth Gowan (AL) Jan Hubbard (OK) Stephanie Lee (MS) Ellen Leonard (AL) Melissa McBride (WA) George Whalen (RI)

Model Legislation Special Projects Subcommittee

Dale Dawson (NC) Jim Denno (OR) Jeff Fleetham (AZ) Erik Nelsen (TX, JCPenney) Tim Norman (NC) Frank Wiesner (NC)

Nomination Committee

Michael McDuff (LA), Chair Greg Crow (AR) Margi Grein (NV) Carolyn Lazenby (TN) Kathy S. LeCroix (AL)

Joe Rogers (AL) Keith Warren (AL) George Whalen (RI)

Technology CommitteeJohn Dixon (LA), Chair

Greg Crow (AR) Dale Dawson (NC) Carolyn Lazenby (TN) Joe Rogers (AL) George Whalen (RI)

NASCLA 2017 Annual ConferenceNASCLA members and supporters gathered in Denver, Colorado on August 28 – 31, 2017 for NASCLA’s 55th Annual Conference held at the Westin Denver Downtown Hotel. The agenda included 2 pre-conference trainings for Attorneys and Investigators, NASCLA Executive Committee, NASCLA Fiscal Policy & Procedures Committee and NASCLA Board of Directors meetings. Ten educational General Sessions were led by some of the most prominent

industry professionals and several networking events. The NASCLA Program Committee and Staff truly out did themselves again this year providing attendees with a unique conference experience.

This year, committee meetings that took place during the conference included the NASCLA Fiscal Policy & Procedures and Executive Committee. Although NASCLA’s remaining committees did not meet during the conference, we would like to recognize all of the members for their ongoing dedication, hard work and support throughout the year. You can find the newly appointed committee members for fiscal year 2017/2018 on page 6 of this newsletter.

In conjunction with the NASCLA 2017 Annual Conference and new this year, NASCLA held a 3-hour NASCLA Attorney Training Program which took place on Monday, August 28th and focused on Navigating Law and Ethics for the Regulatory Attorney. Mark R. Brengelman, Attorney at Law PLLC, provided valuable information to the 17 attorneys in attendance. In addition, NASCLA continued with the 2nd NASCLA Investigator Training Program which was a huge success with 32 attendees. This year, the program included 4 topics of interest in Professional Conduct presented by Ellen Leonard, Assistant Attorney General for the Alabama Board of Heating, Air Conditioning and Refrigeration Contractors, and Seth Gowan, Assistant Attorney General for the Alabama Home Builders Licensure Board; Rules, Regulations, Codes and Standards presented by Jamie Durham, Deputy Attorney General for the Alabama Home Builders Licensure Board; Principles of Administrative Law presented by Michael Franklin, Deputy Attorney General, Department of Justice for the State of California; and Consumer Relations, Mediation and Negotiation Skills also presented by Michael Franklin and David Fogt, Registrar, California Contractors State License Board.

The conference officially kicked off on Monday evening, August 28th, with the opening reception in the Augusta room located on the lobby level of the Westin Denver Downtown Hotel where attendees had the opportunity to mingle and network. During the opening reception, the NASCLA 2017 Conference Sponsors were acknowledged and thanked for their contributions. You can find the full list of sponsors on page 10 of this newsletter.

On Tuesday, August 29th, Michael McDuff, NASCLA President and Executive Director of the Louisiana State Licensing Board for Contractors, and Angie Whitaker, NASCLA Executive Director, opened the general sessions by welcoming everyone to NASCLA’s 55th Annual Conference and providing a recap of the association’s history and top accomplishments throughout this last fiscal year. The morning general session included an Interactive Case Study titled Renovation Realities: A Disciplinary Case Study for both NASCLA Investigator Training Program attendees and annual conference attendees. This session, moderated by Paul Greenwood, Deputy District Attorney, Head of Elder Abuse Prosecution Unit for the San Diego District Attorney’s Office, included issues and problems that executive directors, board members, investigators and attorneys for licensing boards may encounter when handling a complaint filed against a contractor. In addition, the session included selected panelists (Executive Director,

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Attendees representing the state of Oregon and Washington during the Opening Reception on Monday, August 28th.

Actors for the Renovation Realities: A Disciplinary Case Study session on Tuesday, August 29th.

NASCLA 2017 Annual ConferenceBoard Member, Investigator, Attorney and Contractor) who after the mock hearing discussed issues and problems raised during the investigation and complaint process of the case study. Members of the audience also served as board members and with the help of a hearing officer, made a determination on the alleged violations. The association would like to thank members of the NASCLA Model Legislation Committee and other “actors” for their hard work and dedication to this session.

The afternoon sessions began with Misty Wise Martin, Executive Director of the South Carolina 811 to present on 811: Bridging the Gap on Contractor Safety and Education which focused on the importance of notifying 811 prior to excavating near underground utility lines. NASCLA then welcomed back Paul Greenwood to present on How to Get the Prosecutor Interested in Filing a Case which discussed the barriers that often deter a prosecutor from issuing a case. Following the end of general sessions on Tuesday, August 28th, the NASCLA Board of Directors Meeting took place where it was voted to donate $10,000 to “Boots on the Ground” to assist in the Hurricane Harvey and possible Hurricane Irma relief efforts. The NASCLA Board of Directors, Committee Chairs, and Sponsors then enjoyed an evening team building event at the Colorado Rockies baseball game.

Sessions on Wednesday, August 29th, included Mark Brengelman’s second presentation on The ABCs of Regulatory Law – What Every Agency, Board Member and Staff Should Know which addressed the basic legal topics on regulatory law for the agency. David Fogt, Registrar for the California Contractors State License Board (CLSB) then gave his second presentation on Effective Strategies to Combat the Underground Economy in which attendees learned about the effective enforcement and outreach strategies developed by the CSLB to address the underground economy. The final

morning session concluded with Mobility & Portability: A Panel Discussion of Models Implemented and Contemplated by Other Associations of Regulatory Boards which was moderated by Dale Atkinson, JD of Atkinson & Atkinson and Executive Director of the Federation of Associations of Regulatory Boards (FARB) with panelists John W. Johnson, Director, Legislative & Governmental Affairs for the National Association of State Boards of Accountancy (NASBA), Lisa Robin, Chief Advocacy Officer for the Federation of State Medical Boards (FSMB) and Josh Bolin, Associate Executive Director for the National Association of Boards of Pharmacy (NABP). This moderated session allowed panelists to explore examples of mobility and portability models implemented and contemplated by associations of regulatory boards as a benefit and member service to state boards.

Following the morning general sessions, NASCLA held an awards luncheon which included presenting the NASCLA Innovation in Regulation Award to the Louisiana State Licensing Board for Contractors in partnership with Louisiana Economic Development and the Louisiana Community and Technical College System who identified a need to assist small construction companies with building a solid foundation for business growth and success. Jan Hubbard with the Oklahoma Construction Industries Board and Melissa McBride with the Washington State Department of Labor & Industries both received NASCLA Honorary Member awards for serving on the NASCLA Board of Directors for the past 5 years. Angie Whitaker, NASCLA Executive Director, presented Michael McDuff with the NASCLA Presidential Award for his service as NASCLA President for fiscal year 2016/2017. And finally, the new NASCLA Officers took their oath for fiscal year 2017/2018. The afternoon sessions on Wednesday, August 29th kicked off with a panel discussion on Trade Associations’

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23 board members were in attendance for the NASCLA Board of Directors Meeting on Tuesday, August 28th.

NASCLA 2017 Annual Conference

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From left to right: William Seaman, Director of Workforce Alignment for the Louisiana Community and Technical College System (LCTCS), and Michael McDuff, Executive Director for the Louisiana State Licensing Board for Contractors (LSLBC) accepting the Innovation in Regulation Award. Melissa McBride with the Washington State Department of Labor & Industries, Angie Whitaker, NASCLA Executive Director, and Jan Hubbard with the Oklahoma Construction Industries Board accepting their NASCLA Honorary Member Awards. And Angie Whitaker presenting Michael McDuff with his NASCLA Presidential Award for fiscal year 2016/2017.

Safety and Skilled Craft Training Initiatives which was moderated by Steve Greene, Vice President of the National Center for Construction Education & Research (NCCER) with panelists Daniel Groves, Chief Executive Officer for the Construction Industry Resources and Director of Operations for the Construction Users Roundtable (CURT), Mike Glavin, CAE, Director of Workforce Development Policy for the Associated Builders and Contractors (ABC), Michael Stark, CAE, Executive Director, Knowledge Programs and Building Markets for the Associated General Contractors of America (AGC), Terry Kish, Director of Safety and Workforce Development for the Colorado Contractors Association (CCA) and Cori Gerlitz, Executive Director of the Construction Training Council (CITC). The discussion focused on trade associations’ safety and skilled craft training initiatives and how NASCLA State Members can be more engaged with their programs and bring young people into the construction industry. The next panel discussion was on Development of Specialty License Programs in the states of Florida and Mississippi which was presented by Daniel Biggins, Executive Director of the Florida Construction Industry Licensing Board, Christopher Cobb, Board Chair for the Florida Construction Industry Licensing Board, G.W. Harrell, Director of the Department of Business and Professional Regulation, Florida Division of Professions and Stephanie Lee, Executive Director of the Mississippi State Board of Contractors. The general sessions concluded with NASCLA Report of States – Hot Topics in the Industry which was presented by NASCLA State Members. Attendees were then invited to join NASCLA’s Executive Committee and Board of Directors for a casual dinner on the outdoor rooftop of the ViewHouse Restaurant. This elevated space had stunning views of Coors Field, popular Market Street and the beautiful Downtown Denver skyline. This was a wonderful opportunity to network with construction industry regulators and other industry representatives.

On Thursday, August 31st, a final farewell breakfast general session took place with Dale Atkinson, JD of Atkinson & Atkinson and Executive Director for the Federation of Associations of Regulatory Boards (FARB) speaking on Top Recent Regulatory Cases: How Administrative Actions Affect Regulatory Boards in an Era of Heightened Political and Legal Scrutiny. This session identified and provided an analysis of recent regulatory cases, from both within the contractor’s community as well as other professions, as a means of illustrating sound administrative processes from the perspective of a regulator.

The NASCLA 2017 Annual Conference was the highest attended event in NASCLA history along with the highest amount of sponsorships received. Participants fully enjoyed the exceptional speakers and fabulous location and weather in Denver, Colorado. We look forward to another successful conference in 2018 in Nashville, Tennessee, scheduled for August 27th – 30th!

NASCLA 2017 Annual ConferenceThank you 2017 Sponsors!

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Diamond Sponsors

Gold Sponsors

Silver Sponsors

Bronze Sponsors

Platinum Sponsors

Industry News

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Eleven States Chosen For Occupational Licensing Policy StudyEleven states will be participating in a peer learning consortium focused on occupational licensing policy according to project partners The National Conference of State Legislatures (NCSL), National Governors Association Center for Best Practices (NGA Center), and The Council of State Governments (CSG).

As a member of the consortium, these 11 states will become familiar with occupational licensing policy in their own state, learn about occupational licensing best practices in other states, and begin implementing actions to remove barriers to labor market entry and improve portability and reciprocity.

“This collaborative effort among elected officials and state and national experts will produce the playbook for policymakers in every state to address some of the barriers that are hindering the full potential of the American workforce and American worker,” said NCSL President Senator Deb Peters (R-S.D.).

The following states were selected through a competitive application process and are members of the learning consortium:

Arkansas Illinois Nevada Colorado Indiana Wisconsin

Connecticut Kentucky Utah Delaware Maryland

“At a time when states are striving to make themselves more attractive to working families, we must continue to tear down barriers that might prevent people from locating and working here. We need to provide them with the ability to seek and gain employment. In many cases, that involves helping skilled workers transfer their licenses from one state to another. By joining this CSG consortium, we hope to learn more about some of the best practices in other states that can help Delaware streamline and improve its processes to make the First State more inviting and user-friendly,” said CSG Vice-Chair, Representative Helene Keeley (D-Del.)

Over the next 3 years, the states will engage with one another in a structured, peer learning consortium in which they will be able to share ideas and solutions to complex occupational licensing issues. Learning consortium states will benefit from a variety of resources and tools to help states identify strategies to reduce labor market barriers and improve the portability of occupational licenses.

“We shouldn’t make it unnecessarily difficult for those who already have the necessary skills to obtain jobs,” said NGA Chair Nevada Gov. Brian Sandoval. “I’m glad Nevada is part of this group of states that will work to reduce unnecessary burdens and help strengthen the nation’s workforce.”

NCSL, the NGA Center and CSG will provide targeted, state-specific technical assistance and support for the development and implementation of a personalized state action plan for each state. The partners will also convene 3 multi-state learning consortium meetings where state teams can hear and learn from other states on occupational licensing successes and lessons. Each state will also benefit from up to three in-state meetings to help states implement their action plans. Consortium states will also receive targeted, state-specific technical assistance and support.

In January, the partners were awarded $7.5 million from the U.S. Department of Labor’s Employment and Training Administration to help states look at reducing barriers to the labor market and improve the portability and reciprocity of occupations across state lines. In addition to work with the consortium states, the partners will be providing research on the current state of the national occupational licensing landscape.

The consortium states will focus on some of the populations most burdened by occupational licensing including skilled immigrants, people with criminal records, active duty military, veterans and their spouses, and unemployed and dislocated workers. Each state will work to identify areas of their occupational licensing policy that may be creating extra barriers to entry for these populations and will examine potential solutions to reduce related barriers.

NASCLA State Member News

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HENDERSON, NV – The Nevada State Contractors Board is pleased to announce that Executive Officer Margi A. Grein has been appointed by Governor Sandoval to join Nevada’s core team, which will be participating in the National Occupational Licensing Learning Consortium. Nevada was one of 11 states selected to participate in the Consortium, which will analyze licensing policies, study actions to remove barriers that prevent workers from entering the workforce, and increase the portability of licenses across state lines.

“It is an honor to be afforded an opportunity to be engaged in the national discussion about improving licensing opportunities and processes, specifically for Nevada’s construction workforces, among others,” stated Executive Officer Margi A. Grein. “I look forward to working with a diverse group of minds and developing innovative, thoughtful solutions with the intent of opening new doors for those looking to make a living in Nevada.”

Arkansas, Colorado, Connecticut, Delaware, Illinois, Indiana, Kentucky, Maryland, Utah and Wisconsin will be joining Nevada’s delegation

at the Consortium, which is set to hold its first meeting in December. It is anticipated the Consortium will focus on key populations facing the greatest barriers to licensure, including skilled immigrants, those with criminal records, veterans, and the unemployed.

The Consortium is supported by the National Conference of State Legislatures, National Governors Association Center for Best Practices, and the Council of State Governments, and will afford states the opportunity to engage directly with experts in the identified areas.For more information, please visit: www.nscb.nv.gov.

Contact:

Jennifer Lewis Scott Smith Public Information Officer Public Information Specialist (702) 486-1111 (702) 486-1165

Margi Grein, Executive Director of the Nevada State Contractors Board.

CONTRACTORS BOARD EXECUTIVE OFFICER APPOINTED TO NEVADA’S CORE TEAM FOR UPCOMING NATIONAL LICENSING CONSORTIUM

NASCLA State Member NewsAnimated characters explain the Oregon

CCB complaint process

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The Oregon Construction Contractors Board (CCB) is using animation to make the process of filing a complaint against a contractor easier for consumers to understand and reduce routine staff calls.

Our enforcement staff realized that while we had detailed instructions available for our Dispute Resolution Services claim process, people weren’t reading them and instead were flooding staff with questions that were covered in the text instructions.

The 4.5-minute video is less text and more action. Since the recent completion of the video, we direct callers to the website and ask them to call with any questions that the video didn’t answer.

The CCB’s multimedia specialist, Tori Garcia, used the PowToon software for the project. He likes the program because it’s “easily customized” but said the basics are simple enough that people without video expertise can create animations. The CCB used the same software to produce a quick video about fraud prevention.

To view the video, please visit: https://www.youtube.com/watch?v=5WYAo0Wjx3o.

NASCLA Consumer Resources

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NASCLA Can Help in a Natural Disaster! Responding to a disaster can be a chaotic time not only for the public, but for your agency as well. The NASCLA Disaster Response Program serves as a pre and post checklist, helping you to organize your response initiatives, communication strategies, partnering capabilities, and notification procedures. Below are various categories and information to consider as you develop your customized plan.

The NASCLA Toolkit for Contractor Regulators was developed to provide NASCLA State Members with a variety of best practices, outreach and engagement strategies, and sample templates form other states which you can use to customize your very own programs, policies, and engagement strategies. Programs related to Natural Disasters include:

Disaster Response Program• Preparing for a Disaster• Education & Information • Legal Framework• Enforcement• Partnering

Newly Designed NASCLA Consumer Awareness Brochures!These customizable consumer brochures are available to our state agencies and trade associations as resources for local trade shows, displayed at your office, etc.

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NASCLA Calendar of EventsFiscal Year 2017/2018

November 30 - December 1, 2017NASCLA Strategic Planning MeetingLocation: New York, New York The Strategic Planning Meeting is a 2-daymeeting designed to work on NASCLA’s 3 Year StrategicPlan/Vision and develop long term projects and goals.

March 7 - 8, 2018NASCLA 2018 Board of Directors Mid Year MeetingLocation: Phoenix, ArizonaThe Board of Directors Mid Year Meeting is designed as a planning and project oriented session for NASCLA’s Board of Directors and Committee Chairs.

May 2018NASCLA Budgeting MeetingLocation: Phoenix, ArizonaNASCLA’s Executive Committee and Fiscal Policy & Procedures Committee will meet to review the interim financials and prepare the NASCLA forecasted budget for Fiscal Year 2018/2019.

August 27 - 30, 2018NASCLA 2018 Annual ConferenceLocation: Nashville, TennesseeNASCLA’s Annual Conference is a great opportunity for NASCLA Members to come together to discuss current issues relevant to the regulation of contractors. The conference also provides a forum for participants to interact and exchange information on current issues in the industry.

New NASCLA Member Resources!Member Engagement

Community Forums

Communicate and engage with your counterparts nationally. Community Forums are available for Executive Directors, Attorneys, Public Information Officers, Enforcement/Investigators, IT Personnel, and Contractors.

Active Member Directory Search

Easily find contact information for any NASCLA Member by a selection of searchable fields.

Legal News that Affects the Construction Industry

Track Bills & State Legislation

NASCLA has partnered with a nationwide legislative tracking platform that tracks legislation across all 50 states and congress. The service updates every 5 minutes with the latest information on the bills;the search navigation feature allows you to search bills independently.

Top Regulatory Cases

This website page provides current regulatory cases affecting the construction industry and regulatory agencies.

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Meet New NASCLA Members!New State Members:• Alaska Department of Commerce, Community and

Economic Development, Division of Corporations, Business and Professional Licensing

New Business Members:• Burke Construction Group, Inc.

New Associate Members:• Metal Construction Materials, Inc. • Shijing Hu • North American Dismantling Corp. • North Carolina Construction Solutions, LLC • Handyman-Girl Organization, LLC • Kim Knotts • Stellar Plumbing & Heating • Quest Services Group • Paradigm Building Group • Gardner Watson Decking Inc. • Ark Weld • Steve Reyes Concrete Placement • J.V. Industrial Companies, Ltd. • Messner Contracting Group • Viking Engineering & Construction

New Associate Members (cont’d):• JFS Consulting • Swinerton Builders • Jeff Chance • EPJ Construction LLC • Creative G Concepts • S2 Solutions • Turnwright Construction • HD Supply • MAC Building & Development. LLC • Wilken Construction, Inc. • City of High Point, NC • JTR Building • MTR Industrial Contractors, LLC • Precision Contractors• JCPenney • DBE Utility Services• Prismview, LLC • Sanford Seminars • Steam & Control Systems, Inc. • Gratham & Hinnant Electrical Contracting• Silverpoint Homes• Lefever Building Systems• Armorvue of Charlotte, LLC

Founded in 1962, the national association oF state contractors licensing agencies (nascla) is a nonproFit organization whose purpose is to promote best practices and license uniFormity For agencies that

regulate the construction industry. by upholding dedication to the assistance oF contractor licensing and enForcement agencies, trade associations, and members oF the construction industry, nascla serves

as a vital resource For its members and the contracting community.

national association oF state contractors licensing agencies 23309 north 17th drive

building 1, unit 110phoenix, arizona 85027

phone: 623.587.9354 Fax: 623.587.9625inFo@nascla.org

www.nascla.org