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NERRTCNational Emergency Response & Rescue Training Center
LRGVDCMulti-Agency Coordination Center (MACC)
NERRTCNational Emergency Response & Rescue Training Center
Overview
What is a Multi-Agency Coordination Center Organizational Relationships MACC Organization Roles and Functions of MACC Sections Flow of Information and Resources
NERRTCNational Emergency Response & Rescue Training Center
What is a MACC?
A MACC is a critical element of a regional incident management strategy that provides critical support to local Emergency Operation Centers (EOC) in the form of resources and information
A MACC coordinates regional resources to aid jurisdictions who require assistance before, during, and after a large scale regional incident
A MACC also coordinates all requests for state assistance through the Disaster District Committee when regional resources are exhausted.
NERRTCNational Emergency Response & Rescue Training Center
Organizational Relationships
The MACC works with the following agencies directly and indirectly
City Emergency Operation Centers County Emergency Operation Centers Medical Operations Center Private Organizations
Grocery Stores, Food Banks, Utility Companies, etc… Disaster District Committee State Operations Center FEMA
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Organizational Relationships
SOC
DDC
Hidalgo County EOC
MACC
Cameron County EOC
City EOCs
Willacy County EOC
City EOCsCity EOCs
Incident CommandPost (ICP)
Incident CommandPost (ICP)
Incident CommandPost (ICP)
Private Organizations
State Resources
Regional Resources
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Organizational Structure
MACC Manager
Situation Section
Resource Section
Information Section
Documentation Section
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MACC Management Role
Overall Management of the MACC to include:
Establishing Objectives & Priorities Approving MACC Documentation Coordinating resolution of conflicts Strategic Decision Making Coordinates information flow Ensures communications system integration
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Situation Section
Provides situational Awareness to the MACC in the following ways:
Keeping and displaying an events log (WebEOC) Combines, summarizes, and displays data Requests/Obtains situation status from EOCs and the
DDC Maintains information on meteorological conditions and
forecasts that may impact the region Maintains information on environmental issues, cultural,
and historic resources, or sensitive populations/areas
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Resource Section
What process was used for requesting and tracking resources in the MACC?
CS213 & ICS213RR Resource Log and Web EOC Appoint resource Section Chief & Deputy in
advance of incident Cradle to grave resource tracking
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Information Section
Coordinates internal and external information in the following ways:
Collects, analyzes, and disseminates information or intelligence on the current situation
Serves as MACC Public Information Officer Advises MACC Management on all public information matters Handles media and public inquiries, emergency public
information, rumor monitoring, and media monitoring Prepares and releases summary information regarding the
regional activity to participating agencies, the DDC and the EOCs
Coordinates with regional Joint Information Center efforts
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Documentation Section
Maintains Documentation on all items that are received or sent out from the MACC to include:
Maintaining a file of resource requests received and made by the MACC in support of incident activities
Maintains a file for documentation generated by the Operations Section
Ensures all documentation is prepared to support possible reimbursement following an incident
Prepares agendas/reports for briefings and planning meetings
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Flow of Information & Resources
ICP
DDC
CityEOC
AffectedCounty EOC
MACC
SOC
InitialResourceRequest
County can’tFill request so it
Goes to the MACC
UnaffectedCounty EOC
CityEOC
CityEOC
OutgoingResourceRequests
City can’tFill request so itGoes to county
Region can’tFill request so it goes to the
DDC
The MACC tries to fill all incoming requests locally before asking for State Assistance
Once the MACC fills a resource request, it contacts the requesting county/city to give them an update of the status
DDC can’t fillso it goes to
the SOC
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Flow of Information & Resources
How are Resource Requests made? Resource/Information Requests are
made using an ICS Form 213 Examples of what a request needs
to be clear What resource is needed When is it needed Who is the POC What is the delivery location What city will fill the request When will the resource arrive Signatures of Requestor/Provider
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Hands-on Training