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    Manual Handling

    Train the Trainer

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    Course Content Day 1

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    Course Content Day 2

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    Course Content Day 3

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    Learning Outcomes

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    Course Assessment

    Practical assessment

    Presentation (10 minutes)

    Demonstration of correct lifting technique

    Assessment will be made on the following criteria;

    Content as defined in the brief

    Communication clear, easy to understand Technical knowledge all facts correct

    Demonstration correct posture adopted

    Timing fills 10 minutes but doesnt over-run

    Pace not too fast

    Written assessment

    30 minutes

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    Course Content

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    Reasons for Managing Health and Safety

    Legal

    Dubai World Health, Safety and Fire Regulations and Standards

    Moral

    Moral obligation towards employees

    Staff morale and company image

    Economic

    Lost time through injury

    Insurance costs

    Replacing Staff

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    Manual Handling Injuries

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    Types of Workplace Incident

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    Slide

    Manual Handling Body Parts

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    Slide

    Manual Handling Types of Injury

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    Definitions

    Manual Handling:

    Any transporting or supporting of a load (including the lifting, puttingdown, pushing, pulling, carrying or moving thereof ) by hand or bodilyforce

    Load:

    Discrete movable object, which includes any person or animal

    Manual Handling Injury:

    Bodily harm that arises from the inherent properties of the load

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    Employers have a responsibility to:

    Not require anyone to carry loads beyond their capability Ensure loads do not exceed 20kg

    Best practice is for employers to

    Avoid the need for manual handling operations which involve a riskof employees being injured

    Assess any hazardous manual handling operations that can not be

    avoided

    Reduce the risk to employees

    Provision of load information Review the assessment

    Consider individual physical capability, clothing, footwear and

    employees knowledge and training

    Employers Responsibilities

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    Each employee while at work shall:

    Make full and proper use of any system of work provided for his

    use by his employer

    Co-operate with employer when assessments of a manual

    handling operation are being made

    Follow safe systems of work and make proper use of handlingaids and personal protective clothing

    Report defects which arise in the above

    Participate in training provided in the interest of safety

    Inform the employer of medical conditions or pregnancy which,

    will affect their ability to handle loads safely

    Employee Responsibilities

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    Hierarchy of Control

    Avoid hazardous manual handling

    Assess any hazardous operations

    Remove risk factors identified in assessment

    Reduce the impact of the risk factors

    Monitor

    Manual handling training

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    Anatomy

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    Exercise 2 - The Human Body

    Outline the purpose of the following: Bones

    The spine

    Muscles

    Tendons

    Ligaments

    Nerves

    Blood vessels

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    Cervical vertebrae

    Thoracic vertebrae

    Lumbar vertebrae

    Structure of the Spine

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    Spinous

    processes

    Spinalnerves

    Inter-vertebral

    discs

    Vertebra

    Nucleus

    Inter-Vertebral Discs

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    Spinal CordVertebra

    Disc

    Prolapse

    SpinalNerves

    Prolapsed Disc

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    Back Pain

    Common causes of back pain can include:

    Prolapsed disc

    Slipped disc

    Partly prolapsed disc

    Degenerative disc

    Trapped nerves

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    Sprains & Strains

    Ligaments are tissue which holds

    bones together

    A damaged ligament is called a

    sprain

    Tendons link muscles to bone

    A damaged muscle is called a

    strain

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    Typical Manual Handling Injuries

    Muscular Skeletal Superficial

    Sprains & Strains Prolapsed Disc Bruises

    Hernias Fractures/Breaks Abrasions

    Ruptures Dislocation Burns

    Torn Ligaments Crushed Limbs Bites

    RSI/WRULDs Arthritis Lacerations/Cuts

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    Bending and Twisting

    Bending down to pick up an object at floor level Muscles and soft tissues come under tension

    Discs are deformed

    Spine susceptible to damage at low levels of loading

    Twisting particularly hazardous

    Muscle activity deforms discs

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    Cumulative Strain

    Progressive degeneration resulting from the long-term misuse of

    tissue Stiffening of body and muscle tissue due to habitual, excessive

    or prolonged exertion

    Accumulation of actions rather than from any single incident

    Build up of fibrous layer over muscle tissue resulting in pain or

    injury

    Treatment

    Stretching reduces build up of fibrous tissue

    Warming up and warming down before work/exercise

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    Factors Leading to Cumulative Strain

    Force - Excessive and or Prolonged muscle tension F

    Awkward body postures A

    Insufficient rest between periods of work I

    Repetition of the task R

    Lack of variety of movement in the tasks

    Leading to:

    General body stiffening/loss of flexibility G

    Rapid fatigue and pain R

    Injury Muscular strains, carpel tunnel, tennis elbow I

    WRULDs

    Physical inefficiency P

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    Human Capabilities

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    Lifting Weights

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    Handling Loads with Arms Outstretched

    When handling loadsaway from the body,

    our capability is

    reduced

    The extent to which weare affected depends

    on how far the load is

    from the body

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    Manual Handling - Kinetic Lifting Techniques

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    Demonstration and Practice Efficient Movement Principles(EMP) & Kinetic Lifting Technique

    Lifting Technique First Thoughts?

    X X

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    Kinetic Lifting

    The maintenance of correct posture during manual handlingactivities is achieved through the adoption of sound lifting

    techniques

    There are a number of important phases that need to be

    considered:

    Addressing the load

    Lifting the load

    Adjusting the load

    Carrying the load Putting down the load

    Manoeuvring the load

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    Efficient Movement Principles

    These principles can be applied to any manual handlingoperation to reduce the risk for the Handler:

    Dynamic, stable base

    Soft hips and knees

    Maintain natural curves

    No twisting

    Effective use of muscles

    Chin in/Head up

    Elbows close to body

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    Efficient Movement Principles

    Keep close to the load Grasp the load cross directional, direct hold

    Breathing abdominal pressure

    Use of body weight

    Apply forces in direction of movement

    Make use of friction

    Make use of momentum

    Commands and communication

    Move in a controlled way

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    The 7 Golden Rules Of Lifting

    Rule 1

    Stop and think

    Plan your lift

    Assess the load

    Know your carry distance Know where you are going

    to set the load down

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    The 7 Golden Rules Of Lifting

    Rule 2

    Adopt a stable position Close to the load Approaching the load at

    a corner

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    The 7 Golden Rules Of Lifting

    Rule 3Address the load

    - Bend your knees

    - Take a firm grip

    - Keep your backstraight and look

    ahead

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    Rule 4

    Lift smoothly using your legs to take

    the strain Moderate flexion (Slight bending)

    Soft knees and hips Maintain balance and avoid

    twisting

    The 7 Golden Rules Of Lifting

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    Rule 5

    Move in a controlled manner

    Hold the load close to the centre of

    the bodyMove in the direction you are facing

    Keep your head up

    The 7 Golden Rules Of Lifting

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    Rule 6

    Putting the load down is just lifting inreverse Put the load down in front, then

    adjust Remember to bend your knees Keep your back straight

    The 7 Golden Rules Of Lifting

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    Rule 7

    Take care when positioning the load

    Slide the load into the desired

    place (friction) Dont over reach

    The 7 Golden Rules Of Lifting

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    Manual Handling Pushing and Pulling

    Well managed pushing or pulling is a wayto avoid manual lifting or carrying

    Can involve dragging, or the use oftrolleys, barrows etc

    Principles of good manual handlingtechniques continue to apply

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    Manual Handling Pushing and Pulling

    P hi P lli

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    Pushing versus Pulling

    Pushing is generally better as you can more easily maintain a stable

    base and can see where you are going without twisting.

    Pushing

    Initiating force to start moving then move with the load makingsmall steps using the legs to move the load

    Slopes can increase resistance and create lack of controlmaking good posture difficult

    Pulling

    Keep hands low near to hips and bend knees maintaining a lowcentre of gravity

    Short steps backwards keeping stable base

    P hi d P lli T h i

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    Pushing and Pulling Technique

    T H dli

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    Team Handling

    A team approach can be used for

    handling loads that are:

    Large

    Heavy

    Awkward

    Good communication andCoordination are vital to ensure

    safe handling

    Guidelines (low risk)

    2 persons 35kg

    3 persons 40kg

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    Manual Handling Risk Assessment

    St 1 Id tif th H d

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    Job/Task Analysis

    Inspections

    Observation of the work

    Speak to staff

    Environment

    Other work going on

    Step 1 Identify the Hazards

    St 2 D id h b h d

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    Step 2 Decide who can be harmed

    Operatives

    Maintenance staff

    Cleaners

    Contractors

    Visitors

    Members of the public

    Specific groups

    Young persons

    Pregnant women

    Lone workers Disabled

    Step 3 Evaluate the Risk

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    Step 3 Evaluate the Risk

    It is essential for employers to evaluate the risk associated with thehandling activity and the adequacey of any control measures

    Evaluate the level of risk

    Are existing control measures working?

    Can more be done to reduce the risk?

    You must also consider:

    The number of people involved

    The frequency of the task

    The duration of exposure

    Step 3 Evaluate the Risk

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    When evaluating risk, we must take two factors into account:

    Likelihood Severity

    1. Unlikely

    2. Low

    3. Moderate

    4. High

    5. Expected

    1. Minor Injury - No 1st Aid

    2. Minor Injury with 1st Aid

    3. Less than 3 day injury

    4. Greater than 3 day injury

    5. Major injury (including Death)

    Step 3 Evaluate the Risk

    Risk Rating Systems

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    Risk Rating Systems

    Severity Minor injury First aidinjury

    Lost timeaccident(3

    days)

    Major Injury

    Likelihood

    Unlikely 1 2 3 4 5

    Low 2 4 6 8 10

    Moderate 3 6 9 12 15

    High 4 8 12 16 20

    Expected 5 10 15 20 25

    Risk Rating Systems

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    High Frequency/Low Severity

    Paper Cuts in Printing

    Slips and Trips

    Low Frequency/High Severity

    Nuclear Reactor Meltdown

    Chemical Release, Explosion

    Any fatalities

    Although they may produce the same score, greater management

    is needed to control high severity events. The same principle

    applies to manual handling activities.

    Risk Rating Systems

    Defining Acceptable / Tolerable Risk

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    Slide

    Defining Acceptable / Tolerable Risk

    Unacceptable Risk

    Tolerable Risk

    Broadly Acceptable Risk

    Negligable Risk

    25

    1

    How To Reduce Risk

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    Organisations have two options when it comes to implementing

    control strategies to reduce risks:

    1. Reduce the likelihood

    2. Reduce the severity

    To a point as low as reasonably practicable (ALARP)

    How To Reduce Risk

    Reducing Risk Rating

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    Slide

    Reducing Risk Rating

    Severity Minor injury First aidinjury

    Lost timeaccident(3

    days)

    Major Injury

    Likelihood

    Unlikely 1 2 3 4 5

    Low 2 4 6 8 10

    Moderate 3 6 9 12 15

    High 4 8 12 16 20

    Expected 5 10 15 20 25

    Step 4 Record Your Findings

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    Step 4 Record Your Findings

    Record your findings

    Establish a Corrective Action Plan

    Tell people if they have been given actions

    Make actions and timeframes achievable

    Undertake Work Procedure reviews

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    Communication / Feedback

    The process must be visible

    Items to be recorded include details on:

    What was assessed?

    What are the identified risks?

    What control measures are in place?

    What control measures are being improved?

    Who is responsible for any identified Corrective Actions?

    What are timescales for improvement?

    Step 5 - Review

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    Step 5 - Review

    Assessments should be reviewed following any changes to:

    Plant

    Process

    Personnel

    Undertake reviews based on risk

    High-risk activities reviewed more often Periodic review of all assessments

    Prioritise actions based on risk

    Manual Handling Assessment

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    Manual Handling Assessment

    Environment

    Load

    Individual

    Task

    OtherFactors

    Manual Handling Assessment

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    Manual Handling Assessment

    Task

    - Is load positioned away from the torso?

    - Is a good body posture possible? (twisting)

    - How far is the load carried?

    - Is there any pushing or pulling?

    - Is significant physical effort required?

    - Is the employee standing or sitting?

    - Is there opportunity for a rest or a break?

    - Is there an imposed work rate? (production line)

    - Visibility

    Task

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    Task

    Vertical movement Pushing or pulling

    Task Stooping and/or Twisting

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    Task Stooping and/or Twisting

    Manual Handling Assessment

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    Manual Handling Assessment

    Individual- Physical ability

    - Strength or height

    - Training or knowledge

    - Age

    - Existing medical conditions

    - Pregnant workers

    Manual Handling Assessment

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    Manual Handling Assessment

    Load- Weight

    - Bulky or unwieldy

    - Difficult to grasp

    - Shape

    - Slippery surfaces

    - Can the contents shift

    - Loose items

    - Alive

    - Sharp edges

    - Hot or cold

    Load

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    Load

    Obstructs view

    Load

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    Load

    Manual Handling Assessment

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    Manual Handling Assessment

    Environment- Floor conditions

    (slippery, uneven,unstable)

    - Space constraints

    - Various levels (stairs,ladders, ramps)

    - Temperature (hot, cold,humid)

    - Wind

    - Lighting

    Environment

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    Manual Handling Assessment

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    g

    Personal Protective Clothing- Incompatibility

    - Female office staff (skirts and shoes may need to be takeninto account)

    Work Organisation

    - Time - available time and work pressures

    - Staffing Levels loading up individuals

    - Communication changes of workload, priorities

    - Seasonal changes busy periods increasing levels of

    manual handling

    Pushing and Pulling Risks

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    g g

    Factors to consider when evaluating risks associated withpushing and/or pulling include: Task Individual Load Environment Equipment Organisational factors

    Pushing and Pulling Risks the Task

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    g g

    Load

    Distances Route Slopes Obstacles Effort required to start or stop the load

    Hand position Repetitive pushing or pulling

    Pushing and Pulling Risks the Individual

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    Individual capabilities Shift work Physical attributes Existing conditions

    Health problems Pregnancy Physical or mental disability

    Task may determine capability Specialist training may be required

    g g

    Pushing and Pulling Risks the Load

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    g g

    Weight

    Centre of gravity Stability What happens on slopes? Negotiating corners Size

    Visibility Bulky

    Pushing and Pulling Risks Environment

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    g g

    Surfaces

    Condition Roughness Drainage

    Inclines or slopes Stairs

    Lighting Wind Temperature Constrains on posture Narrow passages

    Doorways

    Pushing and Pulling Risks Equipment

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    g g q p

    Fit for purpose

    Maintained Wheels match surface

    Size Material Compatible with surface

    Handle height Brakes???

    Pushing and Pulling Risks Organisational Impacts

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    Workload demands

    Deadlines Lack of control Working methods Communication Change management

    Motivation Morale

    Good Practice - Manual Handling Risk Assessment

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    Carried out by teams- Range of views

    - Range of risk perceptions

    - Different ways of doing a task

    - Physical ability

    People involved are familiar with the task- How the job is done in practice (human behaviour)

    - Managers and supervisors

    Contact Health and Safety Department for advice

    Formally documented and communicated

    Arrangements for Implementing Risk Assessments

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    Take action to remove hazards Alter equipment

    Modify the environment

    Training/briefings

    Tool box talks

    Safe systems of work

    Procedures

    Work instructions

    Notices

    Signs

    Warning labels

    Risk Assessment Filters

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    The bodys capacity for handling loads can be affected by thenature of the task being carried out.

    In such instances, a filter should be applied to help determine

    what constitutes a safe load. Consider:

    - Lifting and lowering

    - Carrying for short distances

    - Pushing and pulling

    - Handling while seated

    Risk Assessment Filters Human Capability

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    Risk Assessment Filters

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    Frequent lifting and lowering

    Where operations are repeated Figures should bereduced by

    Once or twice per minute 30%

    Five to eight times per minute 50%

    More than 12 times per minute 80%

    Twisting

    If handler twists through (fromfront)

    Figures should bereduced by

    45 degrees 10%

    90 degrees 20%

    Risk Assessment Filter - Sitting

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    Risk Assessment Filter Pushing and Pulling

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    g g

    Stopping or starting the load- Men 20 kg (200 Newtons)

    - Women 15 kg (150 Newtons)

    Keeping the load in motion

    - Men 10kg (100 Newtons)

    - Women 7kg (70 Newtons)

    Worked Example Risk Assessment Filter

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    An operator has to load 30 x 25 kg sacks

    into a machine

    He is given 10 minutes to complete thetask

    The space is restricted and he must twistthrough 45 degrees

    The sacks are lifted from a pallet at waistheight, the machine is 30 cm higher than

    the pallet

    Is a detailed assessment required?

    Exercise Risk Assessment Filter

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    Male worker employed 7 hours per day to load boxes

    weighing up to 15kg onto racking at various heights up to2m, 25 operations per hour.

    Production line workers male/female. Seated 7 hour shift

    sorting potatoes. Waste/damaged potatoes dropped into a

    waste box located to the side of the operator.

    Customer service operator in a supermarket, loading

    shopping bags, taking loaded bags to customers car,

    located in the car park. Walking up to 150 m.

    Y/N

    Y/N

    Y/N

    Exercise 3 Risk Assessment Filter

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    Loading a market stall with vegatables. From store 50ms

    away, loads are varied with maximum single item 25kg.Sack barrow and trolley available.

    Sales representatives taking a breif case with laptop

    computer to their car from the office.

    Female office worker required to unload stocks of paper

    and place them at floor level in the stockroom. Task

    involves pushing boxes away from the body to load them

    into the back of a store cupboard. Paper boxes weigh up

    to 10kg.

    Y/N

    Y/N

    Y/N

    Course Content

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    The MAC Tool

    What is the MAC?

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    Manual Handling Assessment

    Charts (MAC): Produced by UK HSE to help

    businesses assess risks

    Screening tool utilising a

    numerical scoring system

    Assists with prioritisinginterventions

    Incorporates colour scheme to

    show risk rating (visual output)

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    MAC Scoring

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    Other Factors to Consider

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    Individual factors

    Age Gender

    Health status (I.e. previous back injury, hernia, pregnancy)

    PPE

    Training

    Psychosocial factors

    High workloads

    Tight deadlines

    Boredom

    Not addressed in the MAC

    Exercise Turning Cheese

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    Use the MAC Tool to assess the task of turning cheese

    Training

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    The systematic development of attitude knowledge, and skill

    patterns to enable a person to perform a task adequately

    Ensuring an Effective Training Environment

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    Competent instructor

    Defined training objectives

    A content of knowledge broken down into sequential units that

    can be readily assimilated

    A clear and orderly training programme

    An appropriate place in which to learn Suitable equipment & visual aids

    Sufficient time to attain the desired standard of knowledge and

    competence

    Frequent tests to ensure understanding

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    Course Planning

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    Define the target audience

    Identify any specific training needs Set course aims and objectives

    Think about costs, including time available

    Consider availability and shift pattern of workers

    Consider different learning approaches

    I hear and I forget,

    I see and I remember,

    I do and I understand.Confucius - 500BC

    Course Preparation

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    Pre-session questionnaire

    Know your audience Session plan outline course content

    Resources

    Equipment

    Handouts

    Flip charts

    Activities

    Training pack etc

    Ensure suitability of training facilities

    Ensure suitability of training materials

    Lesson Plan

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    Lesson plans should be developed to provide trainers with a

    structured programme Things to consider:

    Defined learning outcomes clearly stated

    Timings

    Identification of equipment/materials required Active delegate participation

    Exercises

    Opportunity for feedback and discussion

    Exercise Preparing a Lesson Plan

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    You are required to deliver a one day manual handling awarenesstraining course. Prepare a lesson plan to assist you in the delivery of

    such a course, to incorporate the following key principles:

    - Principles of Manual Handling

    - Human Anatomy

    - Manual Handling Injuries

    - Kinetic Lifting Techniques

    Remember to include a variety of elements, such as tuition, practical

    elements, exercises, discussion opportunities and assessment.

    Practice

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    Plan and practice demonstrations

    Be a model of best practice Do not over demonstrate bad points

    Plan and practice your presentation

    Check your timing and control the pace and flow of yourpresentation

    Build confidence through positive feedback

    Presentation

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    Be enthusiastic and confident

    Speak clearly and concisely

    Maintain eye contact and include your audience

    Avoid jargon

    Know your subject

    Dress to suit the occasion Be prepared

    Communicate effectively

    Motivate

    Demonstrate empathy

    Listen

    Training Problems

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    Friends

    Colleagues Hecklers

    Know alls

    Pessimists

    Whisperers People who do not want to be there

    What problems could be created and how can we manage them?

    Communication

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    Key features of effective communication? Two-way exchange

    Understood (not too complex)

    Presented in suitable format (oral/visual)

    Communication

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    Use Questions:

    To gain information

    To open up a discussion or debate

    To seek clarification

    To get someones co-operation

    To involve and motivate others To help people reflect and learn

    Confirmation

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    Summarise key points to confirm objectives achieved

    Test to confirm knowledge and understanding

    Quiz

    Tests Formal and informal

    Exercises/Case studies

    Use a feedback form to:

    Identify areas of improvement

    Reflect on your own performance

    Update/improve the session

    Demonstrate professional approach

    Exercise - Risk Assessment Workshop

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    Using the MAC Tool, Carry out a Manual Handling Assessment on

    the following activities:

    Calibrating weigh scales

    Charging solids

    Repairing pumps in the workshop

    Refilling GC machines

    Exercise Risk Assessment Workshop

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    Exercise Risk Assessment Workshop

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    Exercise Risk Assessment Workshop

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    Exercise Risk Assessment Workshop

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    Exercise Risk Assessment Workshop

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    Exercise Risk Assessment Workshop

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    Exercise Risk Assessment Workshop

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    Exercise - Improvement Strategy

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    Consider the risk factors for manual handling

    activities (T.I.L.E.O)

    In groups develop a strategy to improve these

    issues within your organisation.

    Group 1 - Task

    Group 2 - Individual

    Group 3 - Load

    Group 4 - Environment

    Directed Study - Revision Sheet

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    Physiology of the spine (to include functions of the spine anddiscs),

    Musculoskeletal injuries

    Kinetic lifting technique

    Definitions:

    Manual Handling Load

    Injury

    Employer & Employee Responsibilities

    How to Avoid Manual Handling

    Risk Assessment Factors TILEO

    Hierarchy of Control

    Course Content

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    Types of Lifting and Handling Aid

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    Powered Trucks, trolleys, vehicles Fork lift truck (rider operated and walk along)

    Drum rotator

    Non-powered trucks, trolleys and aids Pallet truck

    Trolley

    Tracks, conveyors, chutes, roller balls

    Adjustable height devices, rotary tilt tables

    Mechanical Hoists and vacuum lifting devices

    Various other aids, straps, friction glides etc

    Types of Lifting and Handling Aid

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    Ergonomics

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    Ergonomics is a science

    concerned with the fit betweenpeople and their work.

    It puts people first

    Takes account of capabilitiesand limitations

    Ensures that tasks, equipment,information and theenvironment suit the eachworker

    Ergonomic Considerations

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    The job being done

    Physical & mental demands on the worker

    The equipment used

    Size, shape, and how appropriate it is for the task

    Information used

    Presented, accessed, and changed The physical environment

    Temperature, humidity, lighting, noise, vibration

    The social environment

    Teamwork and supportive management

    Upper Limb Postures

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    Carpal Tunnel Syndrome

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    Transverse

    Carpal

    Ligament

    Carpal

    Bones

    Flexor

    Tendons

    Median

    Nerve

    Carpal

    Tunnel

    Ergonomics Physical Aspects

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    Body size and shape

    Fitness and strength

    Posture

    The senses

    Vision

    Hearing Touch

    The stresses and strains on muscles, joints, nerves

    Areas for Ergonomic Improvements

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    Control panels

    Worker machine interfaces

    Feedback systems from machines

    Locations of buttons or switches

    DSE

    Manual handling

    Ergonomics solving problems

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    Minor alterations may solve most problems:

    Height-adjustable chairs

    Remove obstacles from under desks

    Correctly arrange items stored on shelving

    Raise platforms to help operators reach badly located controls

    Change shift work patterns or introduce job rotation

    Ergonomics Solving Problems

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    Talk to employees

    Get them to suggest ideas

    Involve employees from the start

    Make sure that any alterations are properly evaluated by the people

    who do the job

    If there is no straightforward solution, get qualified advice

    Improvement Cycle

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    Monitoring/Review

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    Inspection of activity

    To ensure effectiveness of new controls

    Accident figures

    Incident investigation

    Behavioural programmes

    New information

    New guidance

    New systems

    New equipment

    New substances

    Example Assessment Questions

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    Describe the structure of the spine (5 marks) Outline the function of the spine (5 marks)

    Explain the considerations to be made when carrying out a manualhandling risk assessment (10 marks)

    What is a prolapsed disc? (2 marks)

    What are the effects of a prolapsed disc? (3 marks)

    How does this type of injury occur? (3 marks)

    Presentation - Assessment Criteria

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    Content

    Communication Technical knowledge Demonstration Timing Pace

    Demonstration

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