narconon watsonville 2010 death investigation
TRANSCRIPT
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State of California-Health and Human Services Agency
ADP 7350, Revised 4/09
COMPLAINT FORM
This form
is intended to document complaints received
Reported
I n Person D By Letter or E-mail
D By FAX
D
By
Phone
Complainant Name:
Address:
City:
Telephone
Number s):
E-mail:
Complainant s
Relationship to Provide
C1
-Facility Resident s)
C2-
Facility Staff
C3-
Neighbors
C4-
Relative/Friend
C5-
Public/Gov. Agency
C6 - Anonymous
C7 -Former
Resident
C8
- Former Staff
C9-
Other
***
-Unknown
Complaint Number: 10 0500
Department of Alcohol and Drug
Licensing and Certification
1700 K Street, Sacramento,
TDD
916) 445-1942, Fax 916
916
D
PR OR TY
Type of Investigation: DEATH INVESTIGATION
Type
of
Program:
LIC/CERT
Provider License Number (If Applicable):
490009CN
Provider Legal Name:
Narconon of
Northern
California
Facility Name:
Narconon of Northern California
Address s}: 262 Gaffey Road
City:
Watsonville
Zip:
95076
County:
Santa Cruz
Contact
Name:
Jeff Panelli
Telephone
Number: 831) 768-7190
Complainant waives confidentiality of his/her name and name of any person named in complaint except provider clients.
YES
COMPLAINT
RECORDED
BY: M. Vasquez DATE RECEIVED: 08/12/2010
COMPLETE
FOR
COUNSELOR
MISCONDUCT
COMPLAINTS
COUNSELOR
NAME CERTIFYING
ORGANIZATION
CERTIFICATION OR
EXPIRATION
REGISTRATION NO. RENEWAL
D
COUNSELOR COMPLAINT
(90-DAY)
DUE
DATE:
ALLEGATION
NATURE
OF
COMPLAINT
REGULATION STANDARD)
10561(b)(1)(A)
A
.::lient
was
enrolled in the
program on
J
Client died on o
I
t the hospital
due
to
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ASSIGNMENT INFORMATION
4
ASSIGNED FIELD OPERATIONS ANALYST:
Marie Montiero-Gomez
DATE COMPLAINT ASSIGNED:
11/6/2011 (to Al
ASSIGNED COMPLAINT INVESTIGATOR: - J - : - B ~ p a r k s - \ ( \ j ~ f . : : + Q n f ~
b
DATE INVESTIGATION WAS INITIATED:
11/6/201
1\ 1-\ \_C\
C y 0
INVESTIGATION FINDINGS
ALLEGATION
(REGULATION
I
STANDARD)
RESULT CLASS
ALLEGATION
(REGULATION
I
STANDARD)
RESULT
1.10561 (b)(1)(A) SUBSTANTIATED A
6.
10567(a} SUBSTANTIATED
2. 10561 (b)(1)(A} SUBSTANTIATED
A
7.13010(a}/10563
SUBSTANTIATED
3. 12055/12050/10563 SUBSTANTIATED A 8.10564 (c) (1} SUBSTANTIATED
4.
10510 SUBSTANTIATED B
5.10569
SUBSTANTIATED A
COUNSELOR MISCONDUCT COMPLAINT FINDINGS
ALLEGATION RESULT ORDER
FOLLOW-UP INVESTIGATION
RECOMMENDED CATEGORY OF FOLLOW-UP:
FOLLOW-UP VIOLATION (S)
RESULTS CLASS FOLLOW-UP VIOLATION (S) RESULTS
CLOSURE INFORMATION
INVESTIGATION COMPLETED BY:
i
I \
DATE OF INITIAL SITE VISIT:
11/7/2011 and 11/8/2011
f--\
J-\ (\ \ . 0
\c 1 U \
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State of California-Health and Human Services
Agency
ADP 7350, Revised 4/09
COMPLAINT FORM
This form s intended to document complaints received
Reported 0 In Person
0 By Letter or E-mail
D By
FAX
~ y
Phone
Complainant
Name:
Address:
City:
Teleohone
Number(s):
E-mail:
Complainant's
Relationship to Provider:
C1- Facility Resident(s) C2 - Facility Staff
C3- Neighbors C4- Relative/Friend
C5 - Public/Gov. Agency C6- Anonymous
C7- Former Resident C8 - Former Staff
C9- Other
***
-Unknown
/
;
/
A
(_/{
c
h.-/,
Complaint Number: 10 2570
Department
of
Alcohol and Drug
Licensing and Certificatio
1700 K Street, Sacramento,
TDD (916) 445-1942, Fax (916
(916
~ P R I O R I T Y
Type of Investigation: DEATH INVESTIGATION
Type of Program: LIC ONLY
Provider License Number (If Applicable):
090018AN
Provider Legal Name: NARCONON
of Northern
California
Facility Name: NARCONON- Vista
Bay
Address( s : 1364
Ruth
Haven Lane
City:
Placerville
Zip: 95667
County:
Contact Name:
Daniel
Manson
Telephone Number: (530) 295-5550
Complainant waives confidentiality of his/her name and name of any person named in complaint except provider clients.
YES
~
COMPLAINT
RECORDED
BY: J. lto-Orille
DATE RECEIVED: February 25, 2011
COMPLETE FOR COUNSELOR M ISCONDUCT COMPLAINTS
COUNSELOR
NAME
CERTIFYING ORGANIZATION
CERTIFICATION OR EXPIRATION
REGISTRATION
NO.
RENEWAL
D
COUNSELOR COMPLAINT (90-DAY) DUE
DATE:
ALLEGATION
NATURE
OF
COMPLAINT
(REGULATION STANDARD
Complainant's
was a
client at
the facility in
r
Clie
10561(b)(1)(A)
went into the
hospital
in
after being
hospital for about Complainant feels that death
occurrecfoe Ciwse
of the
treatment
the facility. Complainant stated that is
concerned
that the practices of the sauna treatment
/
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\
-
ASSIGNMENT INFORMATION
/
.
;
SSIGNED FIELD OPERATIONS ANALYST:
Michael Allen DATE COMPLAINT ASSIGNED:
J
l
;_ L } f t V ~
\
ASSIGNED COMPLAINT INVESTIGATOR: DATE INVESTIGATION WAS INITIATED:
INVESTIGATION FINDINGS
I
I
ALLEGATION
(REGULATION I STANDARD)
RESULT CLASS
ALLEGATION
(REGULATION I STANDARD)
RESULT
COUNSELOR MISCONDUCT COMPLAINT FINDINGS
ALLEGATION
RESULT ORDER
FOLLOW UP INVESTIGATION
RECOMMENDED CATEGORY
O
FOLLOW-UP:
FOLLOW-UP VIOLATION (S) RESULTS
CLASS FOLLOW-UP VIOLATION (S) RESULTS
CLOSURE INFORMATION
INVESTIGATION COMPLETED BY:
DATE O INITIAL SITE VISIT:
DATE REVIEW WAS COMPLETED:
DATE OF FINAL REPORT:
TOTAL FINES ASSESSED:
DATE CLOSED:
COMMENTS
INVESTIGATING ANALYST S SIGNATURE
DATE:
SUPERVISOR S SIGNATURE: DATE:
Pa
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STATE OF CALIFORNIA- HEALTH AND HUMAN SERVICES AGENCY
DEP RTMENT OF LCOHOL ND DRUG PROGR MS
1700 K STREET
SACRAMENTO, CA 95811-4037
TTY/TDD
(800)
735-2929
(916)
322-2911
Dear
RE: Complaint Number 10-050D/1 0-257D
EDMUND
G
BROWN JR
ove
This is in response to your correspondence of - , Narconon of
Northern California, located at 262 Gaffey Road, Watsonville, CA 95076.
The Department of Alcohol and Drug Programs (ADP) conducted an investigation of the
allegations you submitted and determined the outcome, as follows:
Licensee did not notify the Department of Alcohol and Drug Programs of
Decedent s death until one year after the death of Decedent- ADP has
substantiated this issue
Licensee did not send a report
of
the death of Decedent until one year after
Decedent s
death-
ADP has substantiated this issue
Licensee did not possess policies and procedures ensuring Decedent sought
timely medical treatment- ADP has substantiated this issue
Licensee provided an inaccurate statement
to
the Department
of
Alcohol and
Drug Programs- ADP has substantiated this issue
Licensee did not ensure Decedent was afforded safe, healthful and comfortable
accommodations to meet Decedent s needs- ADP has substantiated this issue
Licensee staff did not complete the required Resident Health Screening for
Decedent- ADP has substantiated this issue
Licensee did not ensure its counseling staff was licensed, certified, or registered
six months from date of hire- ADP has substantiated this issue
Licensee failed to ensure personnel are tested for Tuberculosis annually- ADP
has substantiated this issue
f l x ~
0llT .,
l om
DO YOUR PART TO HELP CALIFORNIA SAVE
ENERGY
For energy saving tips, visit the Flex Your Power website
at
http://www. vpower.org
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8/11/2019 Narconon Watsonville 2010 Death Investigation
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Norma Resnick
March 30, 2012
Page 2
Please be assured that ADP monitors facilities/counselors frequently to ensure they
maintain compliance with residential and outpatient alcohol and/or drug facility
laws
regulations, and standards.
Thank you for bringing your concerns to our attention. If you have any questions,
please contact me at 916) 445-9153 or at [email protected].
~ i n c e r e l y
[
~ . . f 01 < ~ ~ ~ ) . ./
: ~ i ~ / \ i
\ ~ : z ( ~ A L
.
~ ~
Complaint Analyst
0
Program Compliance Branch
Licensing and Certification Division
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STATE OF CALIFORNIA- HEALTH AND HUMAN SERVICES AGENCY
DEP RTMENT OF LCOHOL ND DRUG PROGR MS
1700 K STREET
SACRAMENTO, CA 95811
T (916) 445-1942
(916) 322-2911
March 30, 2012
Daniel Mason, Director
Nathan Tuddenham, Director of Administration
Narconon
of
Northern California
262 Gaf fey Road
Watsonville, CA 95076
Dear Mr. Manson and Mr. Tuddenham:
NOTICE
OF CLEARED
DEFICIENCY
-INVESTIGATION
10-050D
EDMUND G. BROWN.
JR.
ove
The corrections you submitted were received on March 21 2012 and March 1 2012
for Narconon
of
Northern California, located at 262 Gaffey Road, Watsonville,
California 95076, as noted on the Notice of Deficiency dated February 22, 2012. The
corrections have been reviewed and approved as submitted.
Thank
you for your cooperation
in
this matter. If you have any questions, please
contact me at (916) 445-9153 or email me at [email protected].
Regards r \ .
~ ~ \
}
I \ ~
\
J rv
l / a / ~
'A-ISR
ANNA
A.
ALA
TORR
Complaint Investigator
Program Compliance Branch
Licensing and Certification Division
DO YOUR PART To HELP CALIFORNIA SAVE ENERGY
For energy saving tips, visit the Flex Your Power website at
http://W W.flexyourpower.ca.gov
-
8/11/2019 Narconon Watsonville 2010 Death Investigation
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STATE OF CALIFORNIA HEALTH AND HUMAN SERVICES AGENCY
ADP
6015l
Revised 01/08
Department of Alcohol and Drug Pro
Licensing and Certification D
1700 K Street, Sacramento,
CA
TDD (916) 445-1942, Fax (916) 3
(916) 32
PROGRAM INVESTIGATIVE REPORT
PROGRAM/FACILITY ID NUMBER:
I
PROGRAM/FACILITY NAME:
I
COMPLAINT INVESTIGATION NUMB
440009CN Narconon of Northern California 10-0500
REFERENCES: (1) Health and Safety Code Section 11834.01 and California Code of Regulations (CCR), Title 9, Section 10502. Departmental Authority
to
License.
(2) Health and Human Services Agency, Department of Alcohol and Drug Programs, Alcohol and/or Other Drug Program Certification Standards.
CA Alatorre spoke with SDA Tuddenham concerning the purpose of the visit. SDA Tuddenham descri
the operations of the program, staff positions, and the services provided to Licensee's client and reside
CA Alatorre conducted staff and resident interviews for the purpose of this investigation. CA Alatorre a
requested and received medical records and documentation probative to the findings of this investigati
The
California Department
of
Alcohol and Drug Programs maintains a copy
of
all documents reference
as the basis of a deficiency for the purposes of due process of law and other requirements as provided
statute.
verview
Licensee admitted Resident#1 (Hereinafter Decedent ) to Licensee's residential treatment program
on
. Decedent's first complaint
of ....
-_ occurred
on
On
Decedent requested
to
be transported to the emergency room where Nas admitted. On
Decedent expired at the '
..
__ ., , a certificate
of
death was signed by
Dr.
Steven Sm
M.D. The cause of death was declared by Dr. Steven Smith, M.D. as . _ which occurred
prior to Decedent's expiration. Dr. Steven Smith, M.D. further noted that the Decedent suffer
Decedent's expiration.
Detailed Chronological Manifest
o
Decedent s Illness
On . a progress note was made my staff member (nursing assistant), Emma Thomas.
Emma Thomas indicated that Decedent had
. Decedent's temperature was recorded at
CA Alatorre did not locate a progress note for Decedent for
On
at 10:30AM, Emma Thomas documented
in
Decedent's residential chart, '
. Decedent's temperature was recorded at
A
- .
further notation was made
OnJ
1 at 2:20 p.m. Emma Thomas documented in Decedent's residential chart,
r
l _
_
CA Alatorre did not locate a progress not for Decedent for the recheck that was to occur on the evening
On J Jime not specified), Emma Thomas documented
in
Decedent's residential chart, llwa
doing _
Decedent's temperature was recorded at
Emma Thomas further records,
{ Will
re-check in the PM .
I HAVE READ AND UNDERSTAND THE ABOVE INFORMATION. PLEASE INITIALHERE
Program/Facility Representative
PAGE:
3
of
8
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program
participants. This policy has been dispatched to all
staff
and is given to
all
program
participants.
11-030, findings #1 Licensee did not produce
Resident#
I 's treatment file for inspection
to
California Department ofAlcohol and Drug Programs staff
And
#2 Licensee
provided an inaccurate statement
to
the Department
of
Alcohol and Drug Programs.
The reason
the
file was not initially located and
why
an inaccurate statement was
made
is because our storage for archived files was too full
and had become
disorganized. We have since purchased an additional
10
x 40 storage container
to
house
archived files.
We
have re-organized all of our files, by year,
alphabetically and with master lists, to ensure that files are easily found and well
organized.
10-059, allegation (b) Licensee's program discharged Resident #I
for
reasons not
specified
in Resident#
I
s
admission agreement.
I
have
modified our Client Rules and Responsibilities
in
our Admissions
Agreement
to reflect the reasons
why
Resident
1
was discharged.
The
modification can
be
found under Level III Offenses, point # 15.
Please contact
me if
you have any questions regarding the above corrections.
Respectfully,
Nathan
Tuddenham
RAS
Senior Director for Administration
Narconon ofNorthern California
(831)
740-4629
2005 Narconon
o
Northern Caliiorn1a All rights reserJed Narconon and
tt e
Narconon logo are trademarks and service marks owned
by
the Association for Better Living and education International and
are
used with its permission
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STATE OF CALIFORNIA HEALTH AND HUMAN SERVICES AGENCY
ADP 6015L, Revised 01/08
Department of
Alcohol and
Drug P
Licensing and Certification
1700 K Street, Sacramento, C
TDD (916)
445-1942, Fax (916) 3
(916) 3
PROGRAM INVESTIGATIVE REPORT
PROGRAM/FACILITY ID NUMBER: 1PROGRAM/FACILITY NAME: I COMPLAINT INVESTIGATION NUM
440009CN Narconon of Northern California 10-0500
REFERENCES: (1) Health and Safety Code Section 11834.01
and
California Code of Regulations (CCR), Title 9, Section 10502. Departmental Authority
to
License.
(2) Health and Human Services Agency, Department of Alcohol and Drug Programs, Alcohol and/or Other Drug Program Certification Standards.
FINDINGS
THE FOLLOWING DEFICIENCY{IES) WERE IDENTIFIED AND SUBSTANTIATED DURING THE COURSE OF ~ L S
1
THE INVESTIGATION:
1.
Licensee did not notify the Department of Alcohol and Drug Programs of Decedent's
A
eath until one year after the death of Decedent.
i
2.
Licensee did not send a report of the death of Decedent until one year after Decedent's
A
death.
3.
Licensee did not possess policies and procedures ensuring Decedent sought timely
A
medical treatment.
4.
Licensee provided an inaccurate statement to the Department of Alcohol and Drug
B
rograms.
:
Licensee did not ensure Decedent was afforded safe, healthful and comfortable
5.
accommodations to meet Decedent's needs.
A
6.
Licensee staff did not complete the required Resident Health Screening for Decedent
B
7.
Licensee did not ensure its counseling staff was licensed, certified, or registered six
B
onths from date of hire.
I
8.
Licensee failed to ensure personnel are tested for Tuberculosis annually.
INVESTIGATIVE SUMMARY
8
/
{ l Q A J
nvestigative Procedure
Complaint Analyst (Hereinafter CA Alatorre ) made an unannounced investigative visit
to
Narconon o
Northern California ( Licensee ) at the above address to investigate death investigation number 10-084
and complaint numbers 10-030, 10-059, 10-152, and 11-030 on November 7, 2011 and November 8,
2011, respectively.
Upon arrival at the Licensee's address, CA Alatorre presented Licensee's Senior Director of
Administration, Nathan Tuddenham (Hereinafter SDA Tuddenham ), with a signed Notice of Inspectio
Confidential Records and a signed Notice
of
Retention
of
Confidential Records. CA Alatorre requested
that
the documents
be
dually signed by the Executive Director or designee and requested copies of the
two aforesaid documents. SDA Tuddenham returned an executed copy
of
the Notice of Inspection of
Confidential Records and
an
executed copy
of
the Notice
of
Retention of Confidential Records. CA
Alatorre subsequently requested a walk-through
of
the facility. SDA Tuddenham led CA Alatorre
on
a
walkthrough
of
the facility.
CA
Alatorre inspected Licensee's resident rooms, medication room, saunas,
recreational facilities, and locations wherein group therapy and one and one therapy are held. License
facility was free
of
debris and clutter, items were stored neatly, and program participant file cabinets we
locked.
I HAVE READ AND UNDERSTAND THE ABOVE INFORMATION. PLEASE INITIAL
HERE
Program/Facility Representative
PAGE:
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STATE OF CALIFORNIA- HEALTH AND HUMAN SERVICES AGENCY
ADP 6015L. Revised
02108
PROGRAM INVESTIGATIVE REPORT
Department of Alcohol
and Drug
P
Licensing
and
Certificatio
1700
K Street. Sacramento.
TDD 916) 445-1942, Fax 916)
916)
PROGRAM/FACILITY ID NUMBER:
I
PROGRAM/FACILITY NAME:
I
COMPLAINT INVESTIGATION NUM
440009CN Narconon of Northern California 10-0500
REFERENCES 1) Health and Safety Code Section 11834.01 and California Code of Regulations CCR), Title 9, Section 10502. Departmental Authority to License
2) Health
and
Human Services Agency, Department of Alcohol and Drug Programs, Alcohol and/or Other Drug Program Certification Standards.
PROGRAM/FACILITY LEGAL NAME:
DATE OF SITE VISIT:
Nacronon of Northern California
November
7, 2011 and
November
8,
2011
ADDRES S Street, City and Zip):
262 Gaffey Road, Watsonville, CA 95076
TYPE OF INVESTIGATION:
D COMPLAINT D
FOLLOW-UP
UNLICENSED ~ D E T H
TYPE OF PROGRAM/FACILITY: Please check all that applies)
RESIDENTIAL NONRESIDENTIAL
AOD LICENSED
D
DMC CERTIFIED
D
DETOXIFICATION
D ADOLESCENT
D NTP D
D PERINA
COUNSELOR MISCONDUCT- The Counselor
Investigative Report may be referred upon.
AOD CERTIFIED
COUNTY
OPERATED CDCR AFTER CARE PROGRAM
THE FOLLOWING INVESTIGATIVE REPORT IS BEING ISSUED
S
A RESULT OF THE INVESTIGATIO
D NO DEFICIENCY Licensed and/or Certified Programs)
~ D E T H INVESTIGATION Licensed and/or Certified Programs)
~ C E R T I F I C T I O N AOD Certified Programs)
~ N O T I C E
OF DEFICIENCY Licensed Programs)
NOTICE OF OPERATION IN VIOLATION OF LAW Unlicensed Programs)
D ~ T E R D E P R T M E N T L R E F E R R L
The investigation was conducted
in
accordance with
California Code
of
Regulations CCR), Title
9,
Chapter
5 and/or the lcohol
and/or Other
Program Certification Standards
which
may include the following: inspeCtion
of
the program premises, review of program
policies,
procedure
staff
and
resident file{s),
and
the interview of residents
and staff.
In addition,
the
complaint investigator shall notify the
licensed and/or certifi
program/facility director or
his/her designee of the allegation s) during the exit conference.
The ADP 9080, Detail
Supportive Information form
ADP
7025, Confidential
Names
form may be
referred upon.)
ATE
TELEPHONE: 916)327 -5693
I HAVE READ THE PROGRAM INVESTIGATIVE REPORT AND I UNDERSTAND MY
APPEAL RIGHTS.
PROGRAM/ FACILITY REPRESENTATIVE
Please sign above, initial any following pages and return the original to AOP.
TELEPHONE NUMBER:
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STATE OF CALIFORNIA HEALTH AND HUMAN SERVICES AGENCY
ADP 6015L, Revised 01108
Department of Alcoho l and Drug P
Licensing and Certification
1700 K Street, Sacramento, C
TDD (916) 445-1942, Fax (916)
(916)
PROGRAM INVESTIGATIVE REPORT
PROGRAM/FACILITY
ID
NUMBER: I PROGRAM/FACILITY NAME: I COMPLAINT INVESTIGATION NUM
440009CN Narconon
of
Northern California 10-0500
REFERENCES: 1) Health and Safety Code Section
11834.01
and California Code of Regulations (CCR), Title 9, Section 10502. Departmental Authority
to
License
(2) Health and Human Services Agency, Department of Alcohol and Drug Programs, Alcohol and/or Other Drug Program Certification Standards.
FINDINGS
r
TH FOLLOWING DEFICIENCY IES) WERE IDENTIFIED AND SUBSTANTIATED DURING THE COURSE
O
CLA
TH INVESTIGATION:
Licensee did not notify the Department of Alcohol and Drug Programs of Decedent's
1.
A
death until one year after the death of Decedent.
2.
Licensee did not send a report
of
the death
of
Decedent until one year after Decedent's
A
death.
'
3.
Licensee did not possess policies and procedures ensuring Decedent sought timely
A
medical treatment.
Licensee provided
an
inaccurate statement to the Department
of
Alcohol and Drug
4. B
Programs.
Licensee did not ensure Decedent was afforded safe, healthful and comfortable
I
5.
accommodations to meet Decedent's needs.
A
6.
Licensee staff did not complete the required Resident Health Screening for Decedent
B
7.
Licensee did not ensure its counseling staff was licensed, certified, or registered six
B
;
months from date
of
hire.
8.
Licensee failed to ensure personnel are tested for Tuberculosis annually.
B
INVESTIGATIVE SUMMARY
nvestigative Procedure
Complaint Analyst (Hereinafter "CA Alatorre") made an unannounced investigative visit to Narconon o
Northern California ("Licensee") at the above address to investigate death investigation number 10-08
and complaint numbers 10-030, 10-059, 10-152, and 11-030
on
November
7,
2011 and November
8,
2011, respectively.
Upon arrival at the Licensee's address, CA Alatorre presented Licensee's Senior Director of
Administration, Nathan Tuddenham (Hereinafter "SDA Tuddenham"), with a signed Notice of Inspecti
Confidential Records and a signed Notice
of
Retention
of
Confidential Records. CA Alatorre requeste
that the documents
be
dually signed by the Executive Director or designee and requested copies of th
two aforesaid documents. SDA Tuddenham returned
an
executed copy of the Notice
of
Inspection of
Confidential Records and an executed copy
of
the Notice
of
Retention
of
Confidential Records. CA
Alatorre subsequently requested a walk-through
of
the facility. SDA Tuddenham led CA Alatorre on a
walkthrough of the facility. CA Alatorre inspected Licensee's resident rooms, medication room, saunas
recreational facilities, and locations wherein group therapy and one and one therapy are held. Licens
facility was free of debris and clutter, items were stored neatly, and program participant file cabinets w
locked.
I HAVE READ AND UNDERSTAND THE ABOVE INFORMATION. PLEASE INITIAL HERE:
z__ :: 7
______
Program/Facility Representative
PAGE:
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STATE
OF
CALIFORNIA-
HEALTH
AND HUMAN
SERVICES
AGENCY
ADP 6015L, Revised 01/08
Department of Alcohol and Drug P
Licensing and Certification
1700 K Street, Sacramento,
TDD (916) 445-1942, Fax (916)
(916)
PROGRAM INVESTIGATIVE REPORT
PROGRAM/FACILITY ID
NUMBER:
I PROGRAM/FACILITY
NAME:
I
COMPLAIN T INVESTIGATION NUM
440009CN Narconon of Northern California 10-0500
REFERENCES: (1) Health and Safety Code Section 11834.01 and California Code of Regulations (CCR), Title
9,
Section 10502. Departmental Authority to License
2)
Health and Human Services Agency, Department of Alcohol
and
Drug Programs, Alcohol and/or Other
Drug
Program Certification Standards.
CA Alatorre spoke with SDA Tuddenham concerning the purpose of the visit. SDA Tuddenham desc
the operations of the program, staff positions, and the services provided to Licensee's client and resid
CA Alatorre conducted staff and resident interviews for the purpose of this investigation. CA Alatorre
requested and received medical records and documentation probative to the findings
of
this investiga
The California Department
of
Alcohol and Drug Programs maintains a copy
of all
documents referenc
as the basis
of
a deficiency for the purposes of due process of law and other requirements as provide
statute.
verview
Licensee admitted Resident#1 (Hereinafter Decedent ) to Licensee's residential treatment program
o
Decedent's first complaint of occurred on .
On
' _
Decedent requested to be transported to the emergency room where J was admitted. On
:Jecedent expired at the
a certificate
of
death was signed
by Dr.
Steven S
M.D. The cause
of
death was declared by Dr. Steven Smith, M.D. as ; which occurre
prior to Decedent's expiration.
Dr.
Steven Smith, M.D. further noted that the Decedent suffe
: to Decedent's expiration.
Detailed Chronological Manifest of Decedent s Illness
_ , a progress note was made my staff member (nursing assistant), Emma Thomas.
Emma Thomas indicated that Decedent had '
Decedent's temperature was recorded at
CA
Alatorre did not locate a progress note for Decedent for
On
.
further notation was made Iff
Emma Thomas documented
in
Decedent's residential chart,
Decedent's temperature was recorded at
:
possible ER .
On ,I
. Emma Thomas documented
in
Decedent's residential chart,
re-check around dinner''.
.A
CA Alatorre did not locate a progress not for Decedent for the recheck that was to occur on the eveni
On. (time not specified), Emma Thomas documented
in
Decedent's residential chart, w
I,
ut
is starting
to
ft
. Decedent's temperature was recorded
at
Emma Thomas further records,
Will re-check in the PM .
I
HAVE
READ
AND UNDERSTAND
THE
ABOVE
INFORMATIO N. PLEASE INITIAL HERE: ,r;t._-;?_ -.1_,_/
Program/Facility Representative
PAGE:
3
of
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STATE
OF
CALIFORNIA HEALTH AND HUMAN SERVICES AGENCY
ADP 6015L, Revised 01/08
Department of Alcohol and Drug P
Licensing and Certification
1700 K Street, Sacramento, C
TOO 916) 445-1942, Fax 916)
916)
PROGR M INVESTIG TIVE REPORT
PROGRAM/FACILITY 10 NUMBER: I ROGRAM/FACILITY NAME: l COMPLAINT INVESTIGATION NUM
440009CN Narconon of Northern California 10-0500
REFERENCES: 1) Health and Safety Code Section 11834.01 and California Code of Regulations CCR), Title 9 Section 10502. Departmental Authority
to
License
2) Health and Human Services Agency, Department of Alcohol and Drug Programs, Alcohol and/or Other Drug Program Certification Standards.
O n ~
.
Registered Nurse Christina Kuzio, RN/HCO Registered Nurse/Health
Care Officer) documented in r
CA Alatorre did not locate a
of
' -
f
I HAVE READ AND UNDERSTAND THE ABOVE INFORMATION. PLEASE INITIAL
HER E:- - - - - -- - - -- -
Program/Facility Representative
PAGE:
4
of
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STATE OF CALIFORNIA- HEALTH AND HUMAN SERVICES AGENCY
ADP 6015L, Revised 01/08
PROGR M INVESTIG TIVE REPORT
PROGRAM/FACILITY ID NUMBER: PROGRAM/FACILITY NAME:
440009CN Narconon of Northern California
Department of Alcohol and D
Licensing and Certific
1700 K Street, Sacrame
TDD (916) 445-1942, Fax
COMPLAINT INVESTIGATION
10-0500
REFERENCES: 1) Health and Safety Code Section
11834.01
and California Code of Regulations (CCR), Title 9, Section
10502.
Departmental Authority
to
Li
(2) Health and Human Services Agency, Department of Alcohol and Drug Programs, Alcohol and/or Other Drug Program Certification Standar
when the students (residents) are integrated into the sauna portion of the program. A student can
continue to the next book until they have completed book two unless medical conditions dictate the
ineligible to participate in that portion of the program. SDA Tuddenham confirmed Decedent was
book two of the program. Decedent s program and medical records confirmed Decedent was past
two and already successfully completed the sauna portion
of
the program..
SDA Tuddenham subsequently introduced CA Alatorre to Registered Nurse Christina Kuzio prior t
inspecting facility medications
to
audit compliance with California Code of Regulations (CCR), Title
Division 4, Chapter 5, Subchapter 3, Article 2,
10500 et seq. CA Alatorre inspected the medicati
located in Licensee s medication storage cabinet. All medications were properly labeled, stored,
a
corresponded with their respective centrally stored medication logs.
At approximately
11 00
hours, CA Alatorre proceeded
to
ask Registered Nurse Christina Kuzio her
recollection of the condition of the Decedent at Licensee s facility prior
to
the Decedent being trans
to
the local emergency hospital. At which time, Registered Nurse Christina Kuzio stated
I've been
long enough
to
know when I
need to
have representation
nd
what I need
to o
to
protect my licen
will
not
speak
to
you without representation present.
At which time, CA Alatorre concluded
the
in
and continued
to
tour the facility. CA Alatorre advised SDA Tuddenham that
CA
Alatorre would no
to allowing Registered Nurse Christina Kuzio s legal representation be present during
an interview
Alatorre did need to ascertain what Registered Nurse Christina Kuzio s observations of the Decede
in order
to
complete CA Alatorre s investigation.
At approximately 1600 hours, SDA Tuddenham informed CA Alatorre that Registered Nurse Christ
Kuzio was willing
to
speak with her without legal counsel present. Registered Nurse Christina Kuzi
that she did not initially understand the purpose of CA Alatorre s visit and where CA Alatorre was f
CA Alatorre advised Registered Nurse Christina Kuzio that CA Alatorre did not object to her having
counsel present and her waiver of such was of Registered Nurse Christina Kuzio s own informed c
Registered Nurse Christina Kuzio thereafter acknowledged CA Alatorre s statement and cooperate
CA s investigation and interview. CA Alatorre asked Registered Nurse Christina Kuzio what her
recollection
of
Decedent was. Registered Nurse Christina Kuzio confirmed that she did recall Dec
and recalled that multiple advisements were provided
to
the Decedent that _ should go to a hos
did not feel well. Registered Nurse Christina Kuzio relayed Decedent fervently refused as De
did not
:
which made it onerous for Decedent
to
seek treatmen
Registered Nurse Christina Kuzio stated that the Decedent was closely monitored and was seen b
nurse practitioner that works with the program. Registered Nurse Christina Kuzio stated that the n
practi tioner had prescribed the Decedent prescription and told the Decedent that if
worsened to go the emergency room. Registered Nurse Christina Kuzio further stated the death of
Decedent was the only time something like this has happened . Registered Nurse Christina Kuzio
SDA Tuddenham both acknowledged there was not a written policy concerning potential imminent
and injury at the time of Decedent s expiration. CA Alatorre asked Registered Nurse Christina Ku
Decedent was in the Sauna portion of program. Registered Nurse Christina Kuzio confirmed
I HAVE READ AND UNDERSTAND THE ABOVE INFORMATION. PLEASE INITIAL HERE:-- ______,,__
ProgramJFacility
Representative
PA
6
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17/20
STATE OF CALIFORNIA- HEALTH AND HUMAN SERVICES AGENCY
ADP 6015L, Revised 01108
Department
of Alcohol
and D
Licensing and Certific
1700 K Street, Sacrame
TOO (916) 445-1942,
Fax
PROGRAM INVESTIGATIVE REPORT
PROGRAM/FACILITY ID NUMBER: PROGRAM/FACILITY NAME:
COMPLAINT INVESTIGATION
10 0500
40009CN Narconon of Northern California
REFERENCES: (
1)
Health and Safety Code Section 11834.01 and California Code of Regulations (CCR), Title 9, Section 10502. Departmental Authority to Li
(2) Health and Human Services Agency, Department of Alcohol and Drug Programs, Alcohol and/or Other Drug Program Certification Standa
Decedent was not
in
the Sauna portion and that the decedent was many books (steps) past that p
the program. Registered Nurse Christina Kuzio confirmed that the nursing assistant, Emma Thoma
longer employed at Narconon of Northern California.
1.
DESCRIPTION OF THE DEFICIENCY: "CLASS A
Licensee did not notify the Department
of
Alcohol and Drug Programs
of
Decedent's dea
until one year after the death of Decedent.
REGULATORY AND/OR CERTIFICATION STANDARD REOUIREMENT(S):
California Code of Regulations (CCR), Title
9,
Division
4,
Chapter 5, Subchapter 3,
2,
1
0561, Reporting Requirements provides,
in
part:
.. (b) Upon the occurrence
of
any
of the events identified in Section 10561 (b) (1) of
this subchapter
the
licensee shall make a telephonic report
to
department licensing
staf f within one (1) working day. The telephonic report is
to
be followed by a written
report
in
accordance with Section 10561 (b) (2)
of
this subchapter to the
department within seven (7) days
of
the event. If a report to local authorities exists
which meets the requirements cited, a copy
of
such a report will suffice for
the
written report required by the department ...
California Code of Regulations (CCR), Title
9,
Division
4,
Chapter
5,
Subchapter 3,
Article 2, 10561 (b)(1)(A), provides such qualifying events include the, (A) Death
of
a
resident from
any
cause.
SUMMARY:
Licensee admitted Decedent to Licensee's residential treatment program on
Decedent's first complaint of occurred
on
. , Dec
requested and was transported to the emergency room where was admitted.
On
Decedent expired at the hospital intensive care unit. On . , a certif
death was signed by
Dr.
Steven Smith, M.D. The cause
of
death was declared
as
which occurred _
r )rior
to Decedent's expiration.
Dr.
Steven Smith, M.D. f
noted that the Decedent suffered , prior to
decedent's expiration.
On August 12, 2010, Marie Montiero, Field Operations Branch Analyst with the Departm
Alcohol and Drug Programs (ADP), contacted Jeff Panelli, Senior Director
of
Administra
Narconon
of
Northern California (Hereinafter SDA Panelli ), to inquire about Decedent'
death.
SDA
Panelli told Ms. Montiero that there was a death at the facility; however it was over
ago. SDA Panelli further stated that because the death did not happen at the facility, it w
reported
to
ADP.
I
HAVE
READ AND UNDERSTAND THE ABOVE INFORMATION. PLEASE INITIAL HERE: - - ~ - ~ _ - _ v . - < 7
_
Program/Facility Representative
PA
7
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18/20
STATE OF
CALIFORNIA
HEALTH AND HUMAN SERVICES AGENCY
ADP 6015L, Revised 01/08
PROGRAM INVESTIGATIVE REPORT
PROGRAM/FACILITY ID NUMBER: PROGRAM/FACILITY NAME:
440009CN Narconon of Northern California
Department of Alcohol and D
Licensing and Certific
1700 K Street, Sacrame
TDD (916) 445-1942, Fax
COMPLAINT INVESTIGATION
10-0500
REFERENCES: (1) Health and Safety Code Section
11834.01
and California Code of Regulations (CCR). Title
9,
Section
10502.
Departmental Authority to Li
(2) Health and Human Services Agency, Department
of
Alcohol and Drug Programs, Alcohol and/or Other Drug Program Certification Standa
SUMMARY:
CA Alatorre randomly reviewed Licensee's personnel files to audit compliance with Calif
Code
of
Regulations, Title
9,
Chapter
5,
Subsection
2, 1
0500, et
seq.
Upon review
oft i ~ ' S e e ' s
files, CA Alatorre observed staff member.
personnel file. personnel file reflects that _ 's
first
.
___
...
ls
next
conducted one year and one month later (13 months later)
on
Based on review of employee _
____ _ 's personnel file, Licensee is noncomplian
CCR, Title
9,
Division
4,
Chapter
5,
Subchapter
3,
Article
2, 1
0564(c) (1 ).
NOTICEOF DEFICIENCY I t is important that the licensee complies with regulations and t
instructions of this Notice of Deficiency.
Failure
of
the licensee to comply may result
in other_
possible enforcement actions, such as license suspension or revocation.
_-
- _- - -
NOTICEOF DEFICIENCY FOR VIOLATION OF. CCR TITLE 9 CHAPTER 5 SECTION 10500
The
licensee shall submit written verification of correction for the ClassAdefigiency(ies) identifi
this notice
of
deficiency to ADP within
10
days of receiptof thenotice.ofdeficiency. Thewrltten
verification shall substantiate
that
the deficiency(ies) have beencorrected alld specify the datew
deficiency(ies) were corrected. I f he licenseE3. cannotcorrect the d e f i c i e n c y i e s ) . ~ i t h i n 1Oda yis o
receipt ofthis notice, the licensee shall
submita
written Corrective Action Plan (CAP}
o:
Manage
Program Compliance Branch, Departmentof Alcohol and DrugPrograrns, Licensing and Gertifica
Division, 1700 KStreet,> Sacramento, CA 95811-4037; "The CAP shall includE? what steps thelice
has taken to correct the deficiency(ies);substantiate why the
d e f i C i e n ~ y ( i e s )
cannot
be
corrected
specified
in
this notice; and specify whenthedefiCiency will be.corrected. The_\yritten VE rification
correction or 'Nritten CAP shall be postmarked.no later than the date(s) specified n thisnotice. T
licensee shaHsubmit written verificatiOn
of
correction for-the Class
Band
Cdeficiency(ies) identif
this not ice of deficiency to ADPwithin 30 days of receiptof the notice of
e f i d ~ n c y . : l f
the license
cannot correctthe deficiency(ies) within 30
daysof
receiptof thisnotice; th(31icenseeshall subm
written Corrective
Action
Plan (CAP) to:. Manager, Program
C o m p l i a n c e B r a l l c h ) Q ~ p a r t m e n t
ofA
and
Drug Programs, Licensing and Certification Division;
-1700. K
Street, Sacrcl Jleilto;'CA95811-
The
CAP
shall includewhat steps the licensee has taken to correct the deflciE hcy(ies
);
substantia
the deficiency(ies)carinot
be
correCted as specifiedin this notice; ahd specify when the deficien
be corrected.
The
written verification of correction or written CAP shall be
postmarked no
later t
date(s) specified in this notice. -
Penalt :
Failure to correct the above cited deficienc ies shall result
in
the assessment of a civi
I HAVE READ AND UNDERSTAND THE ABOVE INFORMATION. PLEASE INITIAL HERE: k v
7
Program/FacJI'ity Representative
PA
6
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8/11/2019 Narconon Watsonville 2010 Death Investigation
19/20
STATE OF CALIFORNIA- HEALTH AND HUMAN SERVICES AGENCY
ADP 6015L, Revised 01/08
Department of Alcohol and D
Licensing and Certific
1700
K Street, Sacrame
TOO
(916) 445-1942, Fax
PROGRAM INVESTIGATIVE REPORT
PROGRAM/FACILITY ID NUMBER: PROGRAM/FACILITY NAME:
440009CN Narconon of Northern California
COMPLAINT INVESTIGATION
10-0500
REFERENCES: 1)
Health and Safety Code Section
11834.01
and California Code
of
Regulations (CCR), Title
9,
Section
10502.
Departmental Authority
to
Li
(2) Health and Human Services Agency, Department of Alcohol and Drug Programs, Alcohol and/or Other Drug Program Certification Standar
penalty of $50 per day for each Class Adeficiency, beginning on the 11 day after receiving this n
and will continue to accrue until the d t e ~ the licensee submits verifi9ation thatthedeficiency(ies)
corrected or until the date awritten CAP is received and p p r o v e d ~ The date of submission by th
licensee ofthe written verification
ofcorrection
or the written
CAP
shall be the date that t is
postmarked . .
The
ma)(imum d ~ i l y c i v i l penaltyforthe deficiency(ies) shall.not exceed.one hundre
fifty dollars{$150) pefday. -
. . . . . . . . .
.
Failure tp cqrrect the above cited deficiency(ies) shall result in the assessment of a civil penaltyo
perday for each Class Bdefidency( ies)al"ld$25per day for each.ClassC deficiency(ies), beginni
the
31st day
after receiving this notice and will continue to accrue until
thedatethelicenseesubm
verification that the deficiency(ies) are corrected qruntil the date a written CAP is received and
approved.
Thedateofsubniission
by the licensee
ofthewritten
ve-rification
of
correction; or
the
w
.CAP, shall he the date that it is postmarked. The maximum daily civil penalty for the deficieocy(
shall not exceed one hundred and fift dollars $150
erda
.
PROGRAM INVESTIGATIVE REPORT SUPPLEMENTARY INFORMATION
IT IS IMPORTANT THAT THE PROGRAM/FACILITY COMPLY WITH THE CALIFORNIA CODE O
REGULATIONS CCR), TITLE 9
*
*
*
NOTICE OF
DEFICIENCY
Title 9, Chapter 5, Sections 10543 & 10544, of the California Code o
Regulations (CCR), requires the Department complaint investigator/reviewer to prepare a written
N
the completion of each complaint investigation/licensing compliance review listing
all
deficiencies n
The NOD is made a part
of
the licensing records for the facility and the licensing agency, and is av
for public review. Care is taken not to disclose any confidential information in the report. Inquiries
concerning the location, maintenance, and content of these reports may be directed to the Departm
Alcohol and Drug Programs, Licensing and Certification Division, 1700 K Street, Sacramento, CA
4037.
DEFICIENCIES A deficiency is a failure to comply with any provision of the regulations pursuant
Chapter 7.5 of Part 2 of Division 10.5 of the Health and Safety Code. The NOD shall specify: the
number, title, and code of each statute or regulation which has been violated; the manner in which
licensee has failed
to
comply with a specified statute or regulation, and the particular place or area
facility
in
which
it
occurred; the date by which each deficiency shall be corrected; amount of the civ
penalty to be assessed in accordance with Title 9, Chapter 5, Sections 10547, CCR, and the date
Department shall begin to assess the penalty, if the licensee fails to correct the noticed deficiencie
submit a CAP.
WRITTEN NOTIFICATION TO
DEP RTMENT
The licensee shall submit to the Department writt
verification of correction for each deficiency identified in this notice of deficiency (NOD). The writte
verification shall substantiate that the deficiency has been corrected and specify the date when the
I HAVE READ AND UNDERSTAND THE ABOVE INFORMATION. PLEASE INITIAL HERE: . . . 4 _ ~ _ _ _ _ , - ? - - - ,
17o
Program/Facility Representative
PA
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8/11/2019 Narconon Watsonville 2010 Death Investigation
20/20
STATE OF
CALIFORNIA-
HEALTH AND HUMAN SERVICES AGENCY
ADP 6015L, Revised 01108
PROGRAM INVESTIGATIVE REPORT
PROGRAM/FACILITY 10 NUMBER: PROGRAM/FACILITY NAME:
440009CN Narconon of Northern California
Department of Alcohol and D
Licensing and Certifica
1700 K Street, Sacramen
TDD (916) 445-1942, Fax (
COMPLAINT INVESTIGATION
10-0500
REFERENCES: 1) Health and Safety Code Section 11834.01 and California Code of Regulations (CCR), Title 9, Section 10502. Departmental Authority to Lic
(2) Health and Human Services Agency, Department of Alcohol and Drug Programs, Alcohol and/or Other Drug Program Certification Standar
deficiency was corrected. If the licensee cannot correct a deficiency within the days specified
in
th
NOD, the licensee shall submit a written CAP to: Manager, Programs Compliance Branch, Departm
Alcohol and Drug Programs, Licensing and Certification Division, 1700 K Street, Sacramento, CA 9
The CAP shall include what steps the licensee has taken to correct the deficiency (ies); substantia
the deficiency cannot be corrected as specified in this NOD; and indicate the specific date when th
deficiency (ies) will be corrected. The written verification of correction or written CAP shall be postm
no
later than the date specified in this NOD.
CLASS A DEFICIENCIES Due to the imminent danger to residents Class A deficiencies mu
abated or eliminated immediately.
An immediate civil penalty of fifty dollars ( 50)
is
assessed a
the licensee upon the discovery of each Class A deficiency described in this NOD. The civil penalt
continue to accrue until the licensee submits verification that each deficiency is corrected. Failure
licensee
to
comply may result
in
other possible enforcement actions, such as license suspension o
revocation.
CLASS B DEFICIENCIES Due to the potential danger of the health and safety
of
residents, the t
period to correct the Class B deficiencies may be less than thirty (30) days if the reviewer determin
deficiency is sufficiently serious to require correction within a shorter period of time.
ALL OTHER
DEFICIENCIES The licensee shall submit to the Department written verification of
correction for each deficiency identified in this NOD within thirty (30) days of receiving this
NOD.
F
to correct the deficiencies described
in
this NOD by the date specified shall result in the assessme
civil penalty of fifty dollars ( 50) per day for each Class B deficiency and twenty-five dollars ( 25) p
for each Class C deficiency, beginning
on
the 31st day after the receipt
of
this NOD and will continu
accrue until the date the licensee submits verification that all deficiencies are corrected or until the
written CAP is received and approved by the Department. The date of submission by the licensee
written verification of correction by the licensee shall be the date it is postmarked. The maximum d
civil penalty for all deficiencies shall not exceed one hundred and fifty dollars ( 150) per day.
CORRECTIVE ACTION PLAN
{CAP Title
9,
Chapter
5,
Section 10545, CCR, allows the license
submit a CAP for those Class B
or
C deficiencies which cannot
be
corrected by the date specified
NOD. The licensee shall send a written CAP addressed to the Manager of the Programs Complian
Branch, Department
of
Alcohol and Drug Programs, Licensing and Certification Division,
1700
K S
Sacramento, CA 95814-4037 postmarked no later than the date specified in the NOD. The writte
shall include: what steps the licensee has taken to correct the deficiency; substantiate why the defi
cannot be corrected by the date specified
in
the NOD; and specify when the deficiency will be corr
Within ten
1
0) days of receipt
of
the CAP, the Department shall notify the licensee,
in
writing by fir
class mail, whether the CAP has been approved.