narconon watsonville 2010 death investigation

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  • 8/11/2019 Narconon Watsonville 2010 Death Investigation

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    State of California-Health and Human Services Agency

    ADP 7350, Revised 4/09

    COMPLAINT FORM

    This form

    is intended to document complaints received

    Reported

    I n Person D By Letter or E-mail

    D By FAX

    D

    By

    Phone

    Complainant Name:

    Address:

    City:

    Telephone

    Number s):

    E-mail:

    Complainant s

    Relationship to Provide

    C1

    -Facility Resident s)

    C2-

    Facility Staff

    C3-

    Neighbors

    C4-

    Relative/Friend

    C5-

    Public/Gov. Agency

    C6 - Anonymous

    C7 -Former

    Resident

    C8

    - Former Staff

    C9-

    Other

    ***

    -Unknown

    Complaint Number: 10 0500

    Department of Alcohol and Drug

    Licensing and Certification

    1700 K Street, Sacramento,

    TDD

    916) 445-1942, Fax 916

    916

    D

    PR OR TY

    Type of Investigation: DEATH INVESTIGATION

    Type

    of

    Program:

    LIC/CERT

    Provider License Number (If Applicable):

    490009CN

    Provider Legal Name:

    Narconon of

    Northern

    California

    Facility Name:

    Narconon of Northern California

    Address s}: 262 Gaffey Road

    City:

    Watsonville

    Zip:

    95076

    County:

    Santa Cruz

    Contact

    Name:

    Jeff Panelli

    Telephone

    Number: 831) 768-7190

    Complainant waives confidentiality of his/her name and name of any person named in complaint except provider clients.

    YES

    COMPLAINT

    RECORDED

    BY: M. Vasquez DATE RECEIVED: 08/12/2010

    COMPLETE

    FOR

    COUNSELOR

    MISCONDUCT

    COMPLAINTS

    COUNSELOR

    NAME CERTIFYING

    ORGANIZATION

    CERTIFICATION OR

    EXPIRATION

    REGISTRATION NO. RENEWAL

    D

    COUNSELOR COMPLAINT

    (90-DAY)

    DUE

    DATE:

    ALLEGATION

    NATURE

    OF

    COMPLAINT

    REGULATION STANDARD)

    10561(b)(1)(A)

    A

    .::lient

    was

    enrolled in the

    program on

    J

    Client died on o

    I

    t the hospital

    due

    to

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    ASSIGNMENT INFORMATION

    4

    ASSIGNED FIELD OPERATIONS ANALYST:

    Marie Montiero-Gomez

    DATE COMPLAINT ASSIGNED:

    11/6/2011 (to Al

    ASSIGNED COMPLAINT INVESTIGATOR: - J - : - B ~ p a r k s - \ ( \ j ~ f . : : + Q n f ~

    b

    DATE INVESTIGATION WAS INITIATED:

    11/6/201

    1\ 1-\ \_C\

    C y 0

    INVESTIGATION FINDINGS

    ALLEGATION

    (REGULATION

    I

    STANDARD)

    RESULT CLASS

    ALLEGATION

    (REGULATION

    I

    STANDARD)

    RESULT

    1.10561 (b)(1)(A) SUBSTANTIATED A

    6.

    10567(a} SUBSTANTIATED

    2. 10561 (b)(1)(A} SUBSTANTIATED

    A

    7.13010(a}/10563

    SUBSTANTIATED

    3. 12055/12050/10563 SUBSTANTIATED A 8.10564 (c) (1} SUBSTANTIATED

    4.

    10510 SUBSTANTIATED B

    5.10569

    SUBSTANTIATED A

    COUNSELOR MISCONDUCT COMPLAINT FINDINGS

    ALLEGATION RESULT ORDER

    FOLLOW-UP INVESTIGATION

    RECOMMENDED CATEGORY OF FOLLOW-UP:

    FOLLOW-UP VIOLATION (S)

    RESULTS CLASS FOLLOW-UP VIOLATION (S) RESULTS

    CLOSURE INFORMATION

    INVESTIGATION COMPLETED BY:

    i

    I \

    DATE OF INITIAL SITE VISIT:

    11/7/2011 and 11/8/2011

    f--\

    J-\ (\ \ . 0

    \c 1 U \

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    State of California-Health and Human Services

    Agency

    ADP 7350, Revised 4/09

    COMPLAINT FORM

    This form s intended to document complaints received

    Reported 0 In Person

    0 By Letter or E-mail

    D By

    FAX

    ~ y

    Phone

    Complainant

    Name:

    Address:

    City:

    Teleohone

    Number(s):

    E-mail:

    Complainant's

    Relationship to Provider:

    C1- Facility Resident(s) C2 - Facility Staff

    C3- Neighbors C4- Relative/Friend

    C5 - Public/Gov. Agency C6- Anonymous

    C7- Former Resident C8 - Former Staff

    C9- Other

    ***

    -Unknown

    /

    ;

    /

    A

    (_/{

    c

    h.-/,

    Complaint Number: 10 2570

    Department

    of

    Alcohol and Drug

    Licensing and Certificatio

    1700 K Street, Sacramento,

    TDD (916) 445-1942, Fax (916

    (916

    ~ P R I O R I T Y

    Type of Investigation: DEATH INVESTIGATION

    Type of Program: LIC ONLY

    Provider License Number (If Applicable):

    090018AN

    Provider Legal Name: NARCONON

    of Northern

    California

    Facility Name: NARCONON- Vista

    Bay

    Address( s : 1364

    Ruth

    Haven Lane

    City:

    Placerville

    Zip: 95667

    County:

    Contact Name:

    Daniel

    Manson

    Telephone Number: (530) 295-5550

    Complainant waives confidentiality of his/her name and name of any person named in complaint except provider clients.

    YES

    ~

    COMPLAINT

    RECORDED

    BY: J. lto-Orille

    DATE RECEIVED: February 25, 2011

    COMPLETE FOR COUNSELOR M ISCONDUCT COMPLAINTS

    COUNSELOR

    NAME

    CERTIFYING ORGANIZATION

    CERTIFICATION OR EXPIRATION

    REGISTRATION

    NO.

    RENEWAL

    D

    COUNSELOR COMPLAINT (90-DAY) DUE

    DATE:

    ALLEGATION

    NATURE

    OF

    COMPLAINT

    (REGULATION STANDARD

    Complainant's

    was a

    client at

    the facility in

    r

    Clie

    10561(b)(1)(A)

    went into the

    hospital

    in

    after being

    hospital for about Complainant feels that death

    occurrecfoe Ciwse

    of the

    treatment

    the facility. Complainant stated that is

    concerned

    that the practices of the sauna treatment

    /

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    \

    -

    ASSIGNMENT INFORMATION

    /

    .

    ;

    SSIGNED FIELD OPERATIONS ANALYST:

    Michael Allen DATE COMPLAINT ASSIGNED:

    J

    l

    ;_ L } f t V ~

    \

    ASSIGNED COMPLAINT INVESTIGATOR: DATE INVESTIGATION WAS INITIATED:

    INVESTIGATION FINDINGS

    I

    I

    ALLEGATION

    (REGULATION I STANDARD)

    RESULT CLASS

    ALLEGATION

    (REGULATION I STANDARD)

    RESULT

    COUNSELOR MISCONDUCT COMPLAINT FINDINGS

    ALLEGATION

    RESULT ORDER

    FOLLOW UP INVESTIGATION

    RECOMMENDED CATEGORY

    O

    FOLLOW-UP:

    FOLLOW-UP VIOLATION (S) RESULTS

    CLASS FOLLOW-UP VIOLATION (S) RESULTS

    CLOSURE INFORMATION

    INVESTIGATION COMPLETED BY:

    DATE O INITIAL SITE VISIT:

    DATE REVIEW WAS COMPLETED:

    DATE OF FINAL REPORT:

    TOTAL FINES ASSESSED:

    DATE CLOSED:

    COMMENTS

    INVESTIGATING ANALYST S SIGNATURE

    DATE:

    SUPERVISOR S SIGNATURE: DATE:

    Pa

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    STATE OF CALIFORNIA- HEALTH AND HUMAN SERVICES AGENCY

    DEP RTMENT OF LCOHOL ND DRUG PROGR MS

    1700 K STREET

    SACRAMENTO, CA 95811-4037

    TTY/TDD

    (800)

    735-2929

    (916)

    322-2911

    Dear

    RE: Complaint Number 10-050D/1 0-257D

    EDMUND

    G

    BROWN JR

    ove

    This is in response to your correspondence of - , Narconon of

    Northern California, located at 262 Gaffey Road, Watsonville, CA 95076.

    The Department of Alcohol and Drug Programs (ADP) conducted an investigation of the

    allegations you submitted and determined the outcome, as follows:

    Licensee did not notify the Department of Alcohol and Drug Programs of

    Decedent s death until one year after the death of Decedent- ADP has

    substantiated this issue

    Licensee did not send a report

    of

    the death of Decedent until one year after

    Decedent s

    death-

    ADP has substantiated this issue

    Licensee did not possess policies and procedures ensuring Decedent sought

    timely medical treatment- ADP has substantiated this issue

    Licensee provided an inaccurate statement

    to

    the Department

    of

    Alcohol and

    Drug Programs- ADP has substantiated this issue

    Licensee did not ensure Decedent was afforded safe, healthful and comfortable

    accommodations to meet Decedent s needs- ADP has substantiated this issue

    Licensee staff did not complete the required Resident Health Screening for

    Decedent- ADP has substantiated this issue

    Licensee did not ensure its counseling staff was licensed, certified, or registered

    six months from date of hire- ADP has substantiated this issue

    Licensee failed to ensure personnel are tested for Tuberculosis annually- ADP

    has substantiated this issue

    f l x ~

    0llT .,

    l om

    DO YOUR PART TO HELP CALIFORNIA SAVE

    ENERGY

    For energy saving tips, visit the Flex Your Power website

    at

    http://www. vpower.org

  • 8/11/2019 Narconon Watsonville 2010 Death Investigation

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    Norma Resnick

    March 30, 2012

    Page 2

    Please be assured that ADP monitors facilities/counselors frequently to ensure they

    maintain compliance with residential and outpatient alcohol and/or drug facility

    laws

    regulations, and standards.

    Thank you for bringing your concerns to our attention. If you have any questions,

    please contact me at 916) 445-9153 or at [email protected].

    ~ i n c e r e l y

    [

    ~ . . f 01 < ~ ~ ~ ) . ./

    : ~ i ~ / \ i

    \ ~ : z ( ~ A L

    .

    ~ ~

    Complaint Analyst

    0

    Program Compliance Branch

    Licensing and Certification Division

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    STATE OF CALIFORNIA- HEALTH AND HUMAN SERVICES AGENCY

    DEP RTMENT OF LCOHOL ND DRUG PROGR MS

    1700 K STREET

    SACRAMENTO, CA 95811

    T (916) 445-1942

    (916) 322-2911

    March 30, 2012

    Daniel Mason, Director

    Nathan Tuddenham, Director of Administration

    Narconon

    of

    Northern California

    262 Gaf fey Road

    Watsonville, CA 95076

    Dear Mr. Manson and Mr. Tuddenham:

    NOTICE

    OF CLEARED

    DEFICIENCY

    -INVESTIGATION

    10-050D

    EDMUND G. BROWN.

    JR.

    ove

    The corrections you submitted were received on March 21 2012 and March 1 2012

    for Narconon

    of

    Northern California, located at 262 Gaffey Road, Watsonville,

    California 95076, as noted on the Notice of Deficiency dated February 22, 2012. The

    corrections have been reviewed and approved as submitted.

    Thank

    you for your cooperation

    in

    this matter. If you have any questions, please

    contact me at (916) 445-9153 or email me at [email protected].

    Regards r \ .

    ~ ~ \

    }

    I \ ~

    \

    J rv

    l / a / ~

    'A-ISR

    ANNA

    A.

    ALA

    TORR

    Complaint Investigator

    Program Compliance Branch

    Licensing and Certification Division

    DO YOUR PART To HELP CALIFORNIA SAVE ENERGY

    For energy saving tips, visit the Flex Your Power website at

    http://W W.flexyourpower.ca.gov

  • 8/11/2019 Narconon Watsonville 2010 Death Investigation

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    STATE OF CALIFORNIA HEALTH AND HUMAN SERVICES AGENCY

    ADP

    6015l

    Revised 01/08

    Department of Alcohol and Drug Pro

    Licensing and Certification D

    1700 K Street, Sacramento,

    CA

    TDD (916) 445-1942, Fax (916) 3

    (916) 32

    PROGRAM INVESTIGATIVE REPORT

    PROGRAM/FACILITY ID NUMBER:

    I

    PROGRAM/FACILITY NAME:

    I

    COMPLAINT INVESTIGATION NUMB

    440009CN Narconon of Northern California 10-0500

    REFERENCES: (1) Health and Safety Code Section 11834.01 and California Code of Regulations (CCR), Title 9, Section 10502. Departmental Authority

    to

    License.

    (2) Health and Human Services Agency, Department of Alcohol and Drug Programs, Alcohol and/or Other Drug Program Certification Standards.

    CA Alatorre spoke with SDA Tuddenham concerning the purpose of the visit. SDA Tuddenham descri

    the operations of the program, staff positions, and the services provided to Licensee's client and reside

    CA Alatorre conducted staff and resident interviews for the purpose of this investigation. CA Alatorre a

    requested and received medical records and documentation probative to the findings of this investigati

    The

    California Department

    of

    Alcohol and Drug Programs maintains a copy

    of

    all documents reference

    as the basis of a deficiency for the purposes of due process of law and other requirements as provided

    statute.

    verview

    Licensee admitted Resident#1 (Hereinafter Decedent ) to Licensee's residential treatment program

    on

    . Decedent's first complaint

    of ....

    -_ occurred

    on

    On

    Decedent requested

    to

    be transported to the emergency room where Nas admitted. On

    Decedent expired at the '

    ..

    __ ., , a certificate

    of

    death was signed by

    Dr.

    Steven Sm

    M.D. The cause of death was declared by Dr. Steven Smith, M.D. as . _ which occurred

    prior to Decedent's expiration. Dr. Steven Smith, M.D. further noted that the Decedent suffer

    Decedent's expiration.

    Detailed Chronological Manifest

    o

    Decedent s Illness

    On . a progress note was made my staff member (nursing assistant), Emma Thomas.

    Emma Thomas indicated that Decedent had

    . Decedent's temperature was recorded at

    CA Alatorre did not locate a progress note for Decedent for

    On

    at 10:30AM, Emma Thomas documented

    in

    Decedent's residential chart, '

    . Decedent's temperature was recorded at

    A

    - .

    further notation was made

    OnJ

    1 at 2:20 p.m. Emma Thomas documented in Decedent's residential chart,

    r

    l _

    _

    CA Alatorre did not locate a progress not for Decedent for the recheck that was to occur on the evening

    On J Jime not specified), Emma Thomas documented

    in

    Decedent's residential chart, llwa

    doing _

    Decedent's temperature was recorded at

    Emma Thomas further records,

    { Will

    re-check in the PM .

    I HAVE READ AND UNDERSTAND THE ABOVE INFORMATION. PLEASE INITIALHERE

    Program/Facility Representative

    PAGE:

    3

    of

    8

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  • 8/11/2019 Narconon Watsonville 2010 Death Investigation

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    program

    participants. This policy has been dispatched to all

    staff

    and is given to

    all

    program

    participants.

    11-030, findings #1 Licensee did not produce

    Resident#

    I 's treatment file for inspection

    to

    California Department ofAlcohol and Drug Programs staff

    And

    #2 Licensee

    provided an inaccurate statement

    to

    the Department

    of

    Alcohol and Drug Programs.

    The reason

    the

    file was not initially located and

    why

    an inaccurate statement was

    made

    is because our storage for archived files was too full

    and had become

    disorganized. We have since purchased an additional

    10

    x 40 storage container

    to

    house

    archived files.

    We

    have re-organized all of our files, by year,

    alphabetically and with master lists, to ensure that files are easily found and well

    organized.

    10-059, allegation (b) Licensee's program discharged Resident #I

    for

    reasons not

    specified

    in Resident#

    I

    s

    admission agreement.

    I

    have

    modified our Client Rules and Responsibilities

    in

    our Admissions

    Agreement

    to reflect the reasons

    why

    Resident

    1

    was discharged.

    The

    modification can

    be

    found under Level III Offenses, point # 15.

    Please contact

    me if

    you have any questions regarding the above corrections.

    Respectfully,

    Nathan

    Tuddenham

    RAS

    Senior Director for Administration

    Narconon ofNorthern California

    (831)

    740-4629

    [email protected]

    2005 Narconon

    o

    Northern Caliiorn1a All rights reserJed Narconon and

    tt e

    Narconon logo are trademarks and service marks owned

    by

    the Association for Better Living and education International and

    are

    used with its permission

  • 8/11/2019 Narconon Watsonville 2010 Death Investigation

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    STATE OF CALIFORNIA HEALTH AND HUMAN SERVICES AGENCY

    ADP 6015L, Revised 01/08

    Department of

    Alcohol and

    Drug P

    Licensing and Certification

    1700 K Street, Sacramento, C

    TDD (916)

    445-1942, Fax (916) 3

    (916) 3

    PROGRAM INVESTIGATIVE REPORT

    PROGRAM/FACILITY ID NUMBER: 1PROGRAM/FACILITY NAME: I COMPLAINT INVESTIGATION NUM

    440009CN Narconon of Northern California 10-0500

    REFERENCES: (1) Health and Safety Code Section 11834.01

    and

    California Code of Regulations (CCR), Title 9, Section 10502. Departmental Authority

    to

    License.

    (2) Health and Human Services Agency, Department of Alcohol and Drug Programs, Alcohol and/or Other Drug Program Certification Standards.

    FINDINGS

    THE FOLLOWING DEFICIENCY{IES) WERE IDENTIFIED AND SUBSTANTIATED DURING THE COURSE OF ~ L S

    1

    THE INVESTIGATION:

    1.

    Licensee did not notify the Department of Alcohol and Drug Programs of Decedent's

    A

    eath until one year after the death of Decedent.

    i

    2.

    Licensee did not send a report of the death of Decedent until one year after Decedent's

    A

    death.

    3.

    Licensee did not possess policies and procedures ensuring Decedent sought timely

    A

    medical treatment.

    4.

    Licensee provided an inaccurate statement to the Department of Alcohol and Drug

    B

    rograms.

    :

    Licensee did not ensure Decedent was afforded safe, healthful and comfortable

    5.

    accommodations to meet Decedent's needs.

    A

    6.

    Licensee staff did not complete the required Resident Health Screening for Decedent

    B

    7.

    Licensee did not ensure its counseling staff was licensed, certified, or registered six

    B

    onths from date of hire.

    I

    8.

    Licensee failed to ensure personnel are tested for Tuberculosis annually.

    INVESTIGATIVE SUMMARY

    8

    /

    { l Q A J

    nvestigative Procedure

    Complaint Analyst (Hereinafter CA Alatorre ) made an unannounced investigative visit

    to

    Narconon o

    Northern California ( Licensee ) at the above address to investigate death investigation number 10-084

    and complaint numbers 10-030, 10-059, 10-152, and 11-030 on November 7, 2011 and November 8,

    2011, respectively.

    Upon arrival at the Licensee's address, CA Alatorre presented Licensee's Senior Director of

    Administration, Nathan Tuddenham (Hereinafter SDA Tuddenham ), with a signed Notice of Inspectio

    Confidential Records and a signed Notice

    of

    Retention

    of

    Confidential Records. CA Alatorre requested

    that

    the documents

    be

    dually signed by the Executive Director or designee and requested copies of the

    two aforesaid documents. SDA Tuddenham returned an executed copy

    of

    the Notice of Inspection of

    Confidential Records and

    an

    executed copy

    of

    the Notice

    of

    Retention of Confidential Records. CA

    Alatorre subsequently requested a walk-through

    of

    the facility. SDA Tuddenham led CA Alatorre

    on

    a

    walkthrough

    of

    the facility.

    CA

    Alatorre inspected Licensee's resident rooms, medication room, saunas,

    recreational facilities, and locations wherein group therapy and one and one therapy are held. License

    facility was free

    of

    debris and clutter, items were stored neatly, and program participant file cabinets we

    locked.

    I HAVE READ AND UNDERSTAND THE ABOVE INFORMATION. PLEASE INITIAL

    HERE

    Program/Facility Representative

    PAGE:

    2 of

    18

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    STATE OF CALIFORNIA- HEALTH AND HUMAN SERVICES AGENCY

    ADP 6015L. Revised

    02108

    PROGRAM INVESTIGATIVE REPORT

    Department of Alcohol

    and Drug

    P

    Licensing

    and

    Certificatio

    1700

    K Street. Sacramento.

    TDD 916) 445-1942, Fax 916)

    916)

    PROGRAM/FACILITY ID NUMBER:

    I

    PROGRAM/FACILITY NAME:

    I

    COMPLAINT INVESTIGATION NUM

    440009CN Narconon of Northern California 10-0500

    REFERENCES 1) Health and Safety Code Section 11834.01 and California Code of Regulations CCR), Title 9, Section 10502. Departmental Authority to License

    2) Health

    and

    Human Services Agency, Department of Alcohol and Drug Programs, Alcohol and/or Other Drug Program Certification Standards.

    PROGRAM/FACILITY LEGAL NAME:

    DATE OF SITE VISIT:

    Nacronon of Northern California

    November

    7, 2011 and

    November

    8,

    2011

    ADDRES S Street, City and Zip):

    262 Gaffey Road, Watsonville, CA 95076

    TYPE OF INVESTIGATION:

    D COMPLAINT D

    FOLLOW-UP

    UNLICENSED ~ D E T H

    TYPE OF PROGRAM/FACILITY: Please check all that applies)

    RESIDENTIAL NONRESIDENTIAL

    AOD LICENSED

    D

    DMC CERTIFIED

    D

    DETOXIFICATION

    D ADOLESCENT

    D NTP D

    D PERINA

    COUNSELOR MISCONDUCT- The Counselor

    Investigative Report may be referred upon.

    AOD CERTIFIED

    COUNTY

    OPERATED CDCR AFTER CARE PROGRAM

    THE FOLLOWING INVESTIGATIVE REPORT IS BEING ISSUED

    S

    A RESULT OF THE INVESTIGATIO

    D NO DEFICIENCY Licensed and/or Certified Programs)

    ~ D E T H INVESTIGATION Licensed and/or Certified Programs)

    ~ C E R T I F I C T I O N AOD Certified Programs)

    ~ N O T I C E

    OF DEFICIENCY Licensed Programs)

    NOTICE OF OPERATION IN VIOLATION OF LAW Unlicensed Programs)

    D ~ T E R D E P R T M E N T L R E F E R R L

    The investigation was conducted

    in

    accordance with

    California Code

    of

    Regulations CCR), Title

    9,

    Chapter

    5 and/or the lcohol

    and/or Other

    Program Certification Standards

    which

    may include the following: inspeCtion

    of

    the program premises, review of program

    policies,

    procedure

    staff

    and

    resident file{s),

    and

    the interview of residents

    and staff.

    In addition,

    the

    complaint investigator shall notify the

    licensed and/or certifi

    program/facility director or

    his/her designee of the allegation s) during the exit conference.

    The ADP 9080, Detail

    Supportive Information form

    ADP

    7025, Confidential

    Names

    form may be

    referred upon.)

    ATE

    TELEPHONE: 916)327 -5693

    I HAVE READ THE PROGRAM INVESTIGATIVE REPORT AND I UNDERSTAND MY

    APPEAL RIGHTS.

    PROGRAM/ FACILITY REPRESENTATIVE

    Please sign above, initial any following pages and return the original to AOP.

    TELEPHONE NUMBER:

  • 8/11/2019 Narconon Watsonville 2010 Death Investigation

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    STATE OF CALIFORNIA HEALTH AND HUMAN SERVICES AGENCY

    ADP 6015L, Revised 01108

    Department of Alcoho l and Drug P

    Licensing and Certification

    1700 K Street, Sacramento, C

    TDD (916) 445-1942, Fax (916)

    (916)

    PROGRAM INVESTIGATIVE REPORT

    PROGRAM/FACILITY

    ID

    NUMBER: I PROGRAM/FACILITY NAME: I COMPLAINT INVESTIGATION NUM

    440009CN Narconon

    of

    Northern California 10-0500

    REFERENCES: 1) Health and Safety Code Section

    11834.01

    and California Code of Regulations (CCR), Title 9, Section 10502. Departmental Authority

    to

    License

    (2) Health and Human Services Agency, Department of Alcohol and Drug Programs, Alcohol and/or Other Drug Program Certification Standards.

    FINDINGS

    r

    TH FOLLOWING DEFICIENCY IES) WERE IDENTIFIED AND SUBSTANTIATED DURING THE COURSE

    O

    CLA

    TH INVESTIGATION:

    Licensee did not notify the Department of Alcohol and Drug Programs of Decedent's

    1.

    A

    death until one year after the death of Decedent.

    2.

    Licensee did not send a report

    of

    the death

    of

    Decedent until one year after Decedent's

    A

    death.

    '

    3.

    Licensee did not possess policies and procedures ensuring Decedent sought timely

    A

    medical treatment.

    Licensee provided

    an

    inaccurate statement to the Department

    of

    Alcohol and Drug

    4. B

    Programs.

    Licensee did not ensure Decedent was afforded safe, healthful and comfortable

    I

    5.

    accommodations to meet Decedent's needs.

    A

    6.

    Licensee staff did not complete the required Resident Health Screening for Decedent

    B

    7.

    Licensee did not ensure its counseling staff was licensed, certified, or registered six

    B

    ;

    months from date

    of

    hire.

    8.

    Licensee failed to ensure personnel are tested for Tuberculosis annually.

    B

    INVESTIGATIVE SUMMARY

    nvestigative Procedure

    Complaint Analyst (Hereinafter "CA Alatorre") made an unannounced investigative visit to Narconon o

    Northern California ("Licensee") at the above address to investigate death investigation number 10-08

    and complaint numbers 10-030, 10-059, 10-152, and 11-030

    on

    November

    7,

    2011 and November

    8,

    2011, respectively.

    Upon arrival at the Licensee's address, CA Alatorre presented Licensee's Senior Director of

    Administration, Nathan Tuddenham (Hereinafter "SDA Tuddenham"), with a signed Notice of Inspecti

    Confidential Records and a signed Notice

    of

    Retention

    of

    Confidential Records. CA Alatorre requeste

    that the documents

    be

    dually signed by the Executive Director or designee and requested copies of th

    two aforesaid documents. SDA Tuddenham returned

    an

    executed copy of the Notice

    of

    Inspection of

    Confidential Records and an executed copy

    of

    the Notice

    of

    Retention

    of

    Confidential Records. CA

    Alatorre subsequently requested a walk-through

    of

    the facility. SDA Tuddenham led CA Alatorre on a

    walkthrough of the facility. CA Alatorre inspected Licensee's resident rooms, medication room, saunas

    recreational facilities, and locations wherein group therapy and one and one therapy are held. Licens

    facility was free of debris and clutter, items were stored neatly, and program participant file cabinets w

    locked.

    I HAVE READ AND UNDERSTAND THE ABOVE INFORMATION. PLEASE INITIAL HERE:

    z__ :: 7

    ______

    Program/Facility Representative

    PAGE:

    2 of 18

  • 8/11/2019 Narconon Watsonville 2010 Death Investigation

    14/20

    STATE

    OF

    CALIFORNIA-

    HEALTH

    AND HUMAN

    SERVICES

    AGENCY

    ADP 6015L, Revised 01/08

    Department of Alcohol and Drug P

    Licensing and Certification

    1700 K Street, Sacramento,

    TDD (916) 445-1942, Fax (916)

    (916)

    PROGRAM INVESTIGATIVE REPORT

    PROGRAM/FACILITY ID

    NUMBER:

    I PROGRAM/FACILITY

    NAME:

    I

    COMPLAIN T INVESTIGATION NUM

    440009CN Narconon of Northern California 10-0500

    REFERENCES: (1) Health and Safety Code Section 11834.01 and California Code of Regulations (CCR), Title

    9,

    Section 10502. Departmental Authority to License

    2)

    Health and Human Services Agency, Department of Alcohol

    and

    Drug Programs, Alcohol and/or Other

    Drug

    Program Certification Standards.

    CA Alatorre spoke with SDA Tuddenham concerning the purpose of the visit. SDA Tuddenham desc

    the operations of the program, staff positions, and the services provided to Licensee's client and resid

    CA Alatorre conducted staff and resident interviews for the purpose of this investigation. CA Alatorre

    requested and received medical records and documentation probative to the findings

    of

    this investiga

    The California Department

    of

    Alcohol and Drug Programs maintains a copy

    of all

    documents referenc

    as the basis

    of

    a deficiency for the purposes of due process of law and other requirements as provide

    statute.

    verview

    Licensee admitted Resident#1 (Hereinafter Decedent ) to Licensee's residential treatment program

    o

    Decedent's first complaint of occurred on .

    On

    ' _

    Decedent requested to be transported to the emergency room where J was admitted. On

    :Jecedent expired at the

    a certificate

    of

    death was signed

    by Dr.

    Steven S

    M.D. The cause

    of

    death was declared by Dr. Steven Smith, M.D. as ; which occurre

    prior to Decedent's expiration.

    Dr.

    Steven Smith, M.D. further noted that the Decedent suffe

    : to Decedent's expiration.

    Detailed Chronological Manifest of Decedent s Illness

    _ , a progress note was made my staff member (nursing assistant), Emma Thomas.

    Emma Thomas indicated that Decedent had '

    Decedent's temperature was recorded at

    CA

    Alatorre did not locate a progress note for Decedent for

    On

    .

    further notation was made Iff

    Emma Thomas documented

    in

    Decedent's residential chart,

    Decedent's temperature was recorded at

    :

    possible ER .

    On ,I

    . Emma Thomas documented

    in

    Decedent's residential chart,

    re-check around dinner''.

    .A

    CA Alatorre did not locate a progress not for Decedent for the recheck that was to occur on the eveni

    On. (time not specified), Emma Thomas documented

    in

    Decedent's residential chart, w

    I,

    ut

    is starting

    to

    ft

    . Decedent's temperature was recorded

    at

    Emma Thomas further records,

    Will re-check in the PM .

    I

    HAVE

    READ

    AND UNDERSTAND

    THE

    ABOVE

    INFORMATIO N. PLEASE INITIAL HERE: ,r;t._-;?_ -.1_,_/

    Program/Facility Representative

    PAGE:

    3

    of

    18

  • 8/11/2019 Narconon Watsonville 2010 Death Investigation

    15/20

    STATE

    OF

    CALIFORNIA HEALTH AND HUMAN SERVICES AGENCY

    ADP 6015L, Revised 01/08

    Department of Alcohol and Drug P

    Licensing and Certification

    1700 K Street, Sacramento, C

    TOO 916) 445-1942, Fax 916)

    916)

    PROGR M INVESTIG TIVE REPORT

    PROGRAM/FACILITY 10 NUMBER: I ROGRAM/FACILITY NAME: l COMPLAINT INVESTIGATION NUM

    440009CN Narconon of Northern California 10-0500

    REFERENCES: 1) Health and Safety Code Section 11834.01 and California Code of Regulations CCR), Title 9 Section 10502. Departmental Authority

    to

    License

    2) Health and Human Services Agency, Department of Alcohol and Drug Programs, Alcohol and/or Other Drug Program Certification Standards.

    O n ~

    .

    Registered Nurse Christina Kuzio, RN/HCO Registered Nurse/Health

    Care Officer) documented in r

    CA Alatorre did not locate a

    of

    ' -

    f

    I HAVE READ AND UNDERSTAND THE ABOVE INFORMATION. PLEASE INITIAL

    HER E:- - - - - -- - - -- -

    Program/Facility Representative

    PAGE:

    4

    of

    8

  • 8/11/2019 Narconon Watsonville 2010 Death Investigation

    16/20

    STATE OF CALIFORNIA- HEALTH AND HUMAN SERVICES AGENCY

    ADP 6015L, Revised 01/08

    PROGR M INVESTIG TIVE REPORT

    PROGRAM/FACILITY ID NUMBER: PROGRAM/FACILITY NAME:

    440009CN Narconon of Northern California

    Department of Alcohol and D

    Licensing and Certific

    1700 K Street, Sacrame

    TDD (916) 445-1942, Fax

    COMPLAINT INVESTIGATION

    10-0500

    REFERENCES: 1) Health and Safety Code Section

    11834.01

    and California Code of Regulations (CCR), Title 9, Section

    10502.

    Departmental Authority

    to

    Li

    (2) Health and Human Services Agency, Department of Alcohol and Drug Programs, Alcohol and/or Other Drug Program Certification Standar

    when the students (residents) are integrated into the sauna portion of the program. A student can

    continue to the next book until they have completed book two unless medical conditions dictate the

    ineligible to participate in that portion of the program. SDA Tuddenham confirmed Decedent was

    book two of the program. Decedent s program and medical records confirmed Decedent was past

    two and already successfully completed the sauna portion

    of

    the program..

    SDA Tuddenham subsequently introduced CA Alatorre to Registered Nurse Christina Kuzio prior t

    inspecting facility medications

    to

    audit compliance with California Code of Regulations (CCR), Title

    Division 4, Chapter 5, Subchapter 3, Article 2,

    10500 et seq. CA Alatorre inspected the medicati

    located in Licensee s medication storage cabinet. All medications were properly labeled, stored,

    a

    corresponded with their respective centrally stored medication logs.

    At approximately

    11 00

    hours, CA Alatorre proceeded

    to

    ask Registered Nurse Christina Kuzio her

    recollection of the condition of the Decedent at Licensee s facility prior

    to

    the Decedent being trans

    to

    the local emergency hospital. At which time, Registered Nurse Christina Kuzio stated

    I've been

    long enough

    to

    know when I

    need to

    have representation

    nd

    what I need

    to o

    to

    protect my licen

    will

    not

    speak

    to

    you without representation present.

    At which time, CA Alatorre concluded

    the

    in

    and continued

    to

    tour the facility. CA Alatorre advised SDA Tuddenham that

    CA

    Alatorre would no

    to allowing Registered Nurse Christina Kuzio s legal representation be present during

    an interview

    Alatorre did need to ascertain what Registered Nurse Christina Kuzio s observations of the Decede

    in order

    to

    complete CA Alatorre s investigation.

    At approximately 1600 hours, SDA Tuddenham informed CA Alatorre that Registered Nurse Christ

    Kuzio was willing

    to

    speak with her without legal counsel present. Registered Nurse Christina Kuzi

    that she did not initially understand the purpose of CA Alatorre s visit and where CA Alatorre was f

    CA Alatorre advised Registered Nurse Christina Kuzio that CA Alatorre did not object to her having

    counsel present and her waiver of such was of Registered Nurse Christina Kuzio s own informed c

    Registered Nurse Christina Kuzio thereafter acknowledged CA Alatorre s statement and cooperate

    CA s investigation and interview. CA Alatorre asked Registered Nurse Christina Kuzio what her

    recollection

    of

    Decedent was. Registered Nurse Christina Kuzio confirmed that she did recall Dec

    and recalled that multiple advisements were provided

    to

    the Decedent that _ should go to a hos

    did not feel well. Registered Nurse Christina Kuzio relayed Decedent fervently refused as De

    did not

    :

    which made it onerous for Decedent

    to

    seek treatmen

    Registered Nurse Christina Kuzio stated that the Decedent was closely monitored and was seen b

    nurse practitioner that works with the program. Registered Nurse Christina Kuzio stated that the n

    practi tioner had prescribed the Decedent prescription and told the Decedent that if

    worsened to go the emergency room. Registered Nurse Christina Kuzio further stated the death of

    Decedent was the only time something like this has happened . Registered Nurse Christina Kuzio

    SDA Tuddenham both acknowledged there was not a written policy concerning potential imminent

    and injury at the time of Decedent s expiration. CA Alatorre asked Registered Nurse Christina Ku

    Decedent was in the Sauna portion of program. Registered Nurse Christina Kuzio confirmed

    I HAVE READ AND UNDERSTAND THE ABOVE INFORMATION. PLEASE INITIAL HERE:-- ______,,__

    ProgramJFacility

    Representative

    PA

    6

    o

  • 8/11/2019 Narconon Watsonville 2010 Death Investigation

    17/20

    STATE OF CALIFORNIA- HEALTH AND HUMAN SERVICES AGENCY

    ADP 6015L, Revised 01108

    Department

    of Alcohol

    and D

    Licensing and Certific

    1700 K Street, Sacrame

    TOO (916) 445-1942,

    Fax

    PROGRAM INVESTIGATIVE REPORT

    PROGRAM/FACILITY ID NUMBER: PROGRAM/FACILITY NAME:

    COMPLAINT INVESTIGATION

    10 0500

    40009CN Narconon of Northern California

    REFERENCES: (

    1)

    Health and Safety Code Section 11834.01 and California Code of Regulations (CCR), Title 9, Section 10502. Departmental Authority to Li

    (2) Health and Human Services Agency, Department of Alcohol and Drug Programs, Alcohol and/or Other Drug Program Certification Standa

    Decedent was not

    in

    the Sauna portion and that the decedent was many books (steps) past that p

    the program. Registered Nurse Christina Kuzio confirmed that the nursing assistant, Emma Thoma

    longer employed at Narconon of Northern California.

    1.

    DESCRIPTION OF THE DEFICIENCY: "CLASS A

    Licensee did not notify the Department

    of

    Alcohol and Drug Programs

    of

    Decedent's dea

    until one year after the death of Decedent.

    REGULATORY AND/OR CERTIFICATION STANDARD REOUIREMENT(S):

    California Code of Regulations (CCR), Title

    9,

    Division

    4,

    Chapter 5, Subchapter 3,

    2,

    1

    0561, Reporting Requirements provides,

    in

    part:

    .. (b) Upon the occurrence

    of

    any

    of the events identified in Section 10561 (b) (1) of

    this subchapter

    the

    licensee shall make a telephonic report

    to

    department licensing

    staf f within one (1) working day. The telephonic report is

    to

    be followed by a written

    report

    in

    accordance with Section 10561 (b) (2)

    of

    this subchapter to the

    department within seven (7) days

    of

    the event. If a report to local authorities exists

    which meets the requirements cited, a copy

    of

    such a report will suffice for

    the

    written report required by the department ...

    California Code of Regulations (CCR), Title

    9,

    Division

    4,

    Chapter

    5,

    Subchapter 3,

    Article 2, 10561 (b)(1)(A), provides such qualifying events include the, (A) Death

    of

    a

    resident from

    any

    cause.

    SUMMARY:

    Licensee admitted Decedent to Licensee's residential treatment program on

    Decedent's first complaint of occurred

    on

    . , Dec

    requested and was transported to the emergency room where was admitted.

    On

    Decedent expired at the hospital intensive care unit. On . , a certif

    death was signed by

    Dr.

    Steven Smith, M.D. The cause

    of

    death was declared

    as

    which occurred _

    r )rior

    to Decedent's expiration.

    Dr.

    Steven Smith, M.D. f

    noted that the Decedent suffered , prior to

    decedent's expiration.

    On August 12, 2010, Marie Montiero, Field Operations Branch Analyst with the Departm

    Alcohol and Drug Programs (ADP), contacted Jeff Panelli, Senior Director

    of

    Administra

    Narconon

    of

    Northern California (Hereinafter SDA Panelli ), to inquire about Decedent'

    death.

    SDA

    Panelli told Ms. Montiero that there was a death at the facility; however it was over

    ago. SDA Panelli further stated that because the death did not happen at the facility, it w

    reported

    to

    ADP.

    I

    HAVE

    READ AND UNDERSTAND THE ABOVE INFORMATION. PLEASE INITIAL HERE: - - ~ - ~ _ - _ v . - < 7

    _

    Program/Facility Representative

    PA

    7

    o

  • 8/11/2019 Narconon Watsonville 2010 Death Investigation

    18/20

    STATE OF

    CALIFORNIA

    HEALTH AND HUMAN SERVICES AGENCY

    ADP 6015L, Revised 01/08

    PROGRAM INVESTIGATIVE REPORT

    PROGRAM/FACILITY ID NUMBER: PROGRAM/FACILITY NAME:

    440009CN Narconon of Northern California

    Department of Alcohol and D

    Licensing and Certific

    1700 K Street, Sacrame

    TDD (916) 445-1942, Fax

    COMPLAINT INVESTIGATION

    10-0500

    REFERENCES: (1) Health and Safety Code Section

    11834.01

    and California Code of Regulations (CCR). Title

    9,

    Section

    10502.

    Departmental Authority to Li

    (2) Health and Human Services Agency, Department

    of

    Alcohol and Drug Programs, Alcohol and/or Other Drug Program Certification Standa

    SUMMARY:

    CA Alatorre randomly reviewed Licensee's personnel files to audit compliance with Calif

    Code

    of

    Regulations, Title

    9,

    Chapter

    5,

    Subsection

    2, 1

    0500, et

    seq.

    Upon review

    oft i ~ ' S e e ' s

    files, CA Alatorre observed staff member.

    personnel file. personnel file reflects that _ 's

    first

    .

    ___

    ...

    ls

    next

    conducted one year and one month later (13 months later)

    on

    Based on review of employee _

    ____ _ 's personnel file, Licensee is noncomplian

    CCR, Title

    9,

    Division

    4,

    Chapter

    5,

    Subchapter

    3,

    Article

    2, 1

    0564(c) (1 ).

    NOTICEOF DEFICIENCY I t is important that the licensee complies with regulations and t

    instructions of this Notice of Deficiency.

    Failure

    of

    the licensee to comply may result

    in other_

    possible enforcement actions, such as license suspension or revocation.

    _-

    - _- - -

    NOTICEOF DEFICIENCY FOR VIOLATION OF. CCR TITLE 9 CHAPTER 5 SECTION 10500

    The

    licensee shall submit written verification of correction for the ClassAdefigiency(ies) identifi

    this notice

    of

    deficiency to ADP within

    10

    days of receiptof thenotice.ofdeficiency. Thewrltten

    verification shall substantiate

    that

    the deficiency(ies) have beencorrected alld specify the datew

    deficiency(ies) were corrected. I f he licenseE3. cannotcorrect the d e f i c i e n c y i e s ) . ~ i t h i n 1Oda yis o

    receipt ofthis notice, the licensee shall

    submita

    written Corrective Action Plan (CAP}

    o:

    Manage

    Program Compliance Branch, Departmentof Alcohol and DrugPrograrns, Licensing and Gertifica

    Division, 1700 KStreet,> Sacramento, CA 95811-4037; "The CAP shall includE? what steps thelice

    has taken to correct the deficiency(ies);substantiate why the

    d e f i C i e n ~ y ( i e s )

    cannot

    be

    corrected

    specified

    in

    this notice; and specify whenthedefiCiency will be.corrected. The_\yritten VE rification

    correction or 'Nritten CAP shall be postmarked.no later than the date(s) specified n thisnotice. T

    licensee shaHsubmit written verificatiOn

    of

    correction for-the Class

    Band

    Cdeficiency(ies) identif

    this not ice of deficiency to ADPwithin 30 days of receiptof the notice of

    e f i d ~ n c y . : l f

    the license

    cannot correctthe deficiency(ies) within 30

    daysof

    receiptof thisnotice; th(31icenseeshall subm

    written Corrective

    Action

    Plan (CAP) to:. Manager, Program

    C o m p l i a n c e B r a l l c h ) Q ~ p a r t m e n t

    ofA

    and

    Drug Programs, Licensing and Certification Division;

    -1700. K

    Street, Sacrcl Jleilto;'CA95811-

    The

    CAP

    shall includewhat steps the licensee has taken to correct the deflciE hcy(ies

    );

    substantia

    the deficiency(ies)carinot

    be

    correCted as specifiedin this notice; ahd specify when the deficien

    be corrected.

    The

    written verification of correction or written CAP shall be

    postmarked no

    later t

    date(s) specified in this notice. -

    Penalt :

    Failure to correct the above cited deficienc ies shall result

    in

    the assessment of a civi

    I HAVE READ AND UNDERSTAND THE ABOVE INFORMATION. PLEASE INITIAL HERE: k v

    7

    Program/FacJI'ity Representative

    PA

    6

  • 8/11/2019 Narconon Watsonville 2010 Death Investigation

    19/20

    STATE OF CALIFORNIA- HEALTH AND HUMAN SERVICES AGENCY

    ADP 6015L, Revised 01/08

    Department of Alcohol and D

    Licensing and Certific

    1700

    K Street, Sacrame

    TOO

    (916) 445-1942, Fax

    PROGRAM INVESTIGATIVE REPORT

    PROGRAM/FACILITY ID NUMBER: PROGRAM/FACILITY NAME:

    440009CN Narconon of Northern California

    COMPLAINT INVESTIGATION

    10-0500

    REFERENCES: 1)

    Health and Safety Code Section

    11834.01

    and California Code

    of

    Regulations (CCR), Title

    9,

    Section

    10502.

    Departmental Authority

    to

    Li

    (2) Health and Human Services Agency, Department of Alcohol and Drug Programs, Alcohol and/or Other Drug Program Certification Standar

    penalty of $50 per day for each Class Adeficiency, beginning on the 11 day after receiving this n

    and will continue to accrue until the d t e ~ the licensee submits verifi9ation thatthedeficiency(ies)

    corrected or until the date awritten CAP is received and p p r o v e d ~ The date of submission by th

    licensee ofthe written verification

    ofcorrection

    or the written

    CAP

    shall be the date that t is

    postmarked . .

    The

    ma)(imum d ~ i l y c i v i l penaltyforthe deficiency(ies) shall.not exceed.one hundre

    fifty dollars{$150) pefday. -

    . . . . . . . . .

    .

    Failure tp cqrrect the above cited deficiency(ies) shall result in the assessment of a civil penaltyo

    perday for each Class Bdefidency( ies)al"ld$25per day for each.ClassC deficiency(ies), beginni

    the

    31st day

    after receiving this notice and will continue to accrue until

    thedatethelicenseesubm

    verification that the deficiency(ies) are corrected qruntil the date a written CAP is received and

    approved.

    Thedateofsubniission

    by the licensee

    ofthewritten

    ve-rification

    of

    correction; or

    the

    w

    .CAP, shall he the date that it is postmarked. The maximum daily civil penalty for the deficieocy(

    shall not exceed one hundred and fift dollars $150

    erda

    .

    PROGRAM INVESTIGATIVE REPORT SUPPLEMENTARY INFORMATION

    IT IS IMPORTANT THAT THE PROGRAM/FACILITY COMPLY WITH THE CALIFORNIA CODE O

    REGULATIONS CCR), TITLE 9

    *

    *

    *

    NOTICE OF

    DEFICIENCY

    Title 9, Chapter 5, Sections 10543 & 10544, of the California Code o

    Regulations (CCR), requires the Department complaint investigator/reviewer to prepare a written

    N

    the completion of each complaint investigation/licensing compliance review listing

    all

    deficiencies n

    The NOD is made a part

    of

    the licensing records for the facility and the licensing agency, and is av

    for public review. Care is taken not to disclose any confidential information in the report. Inquiries

    concerning the location, maintenance, and content of these reports may be directed to the Departm

    Alcohol and Drug Programs, Licensing and Certification Division, 1700 K Street, Sacramento, CA

    4037.

    DEFICIENCIES A deficiency is a failure to comply with any provision of the regulations pursuant

    Chapter 7.5 of Part 2 of Division 10.5 of the Health and Safety Code. The NOD shall specify: the

    number, title, and code of each statute or regulation which has been violated; the manner in which

    licensee has failed

    to

    comply with a specified statute or regulation, and the particular place or area

    facility

    in

    which

    it

    occurred; the date by which each deficiency shall be corrected; amount of the civ

    penalty to be assessed in accordance with Title 9, Chapter 5, Sections 10547, CCR, and the date

    Department shall begin to assess the penalty, if the licensee fails to correct the noticed deficiencie

    submit a CAP.

    WRITTEN NOTIFICATION TO

    DEP RTMENT

    The licensee shall submit to the Department writt

    verification of correction for each deficiency identified in this notice of deficiency (NOD). The writte

    verification shall substantiate that the deficiency has been corrected and specify the date when the

    I HAVE READ AND UNDERSTAND THE ABOVE INFORMATION. PLEASE INITIAL HERE: . . . 4 _ ~ _ _ _ _ , - ? - - - ,

    17o

    Program/Facility Representative

    PA

  • 8/11/2019 Narconon Watsonville 2010 Death Investigation

    20/20

    STATE OF

    CALIFORNIA-

    HEALTH AND HUMAN SERVICES AGENCY

    ADP 6015L, Revised 01108

    PROGRAM INVESTIGATIVE REPORT

    PROGRAM/FACILITY 10 NUMBER: PROGRAM/FACILITY NAME:

    440009CN Narconon of Northern California

    Department of Alcohol and D

    Licensing and Certifica

    1700 K Street, Sacramen

    TDD (916) 445-1942, Fax (

    COMPLAINT INVESTIGATION

    10-0500

    REFERENCES: 1) Health and Safety Code Section 11834.01 and California Code of Regulations (CCR), Title 9, Section 10502. Departmental Authority to Lic

    (2) Health and Human Services Agency, Department of Alcohol and Drug Programs, Alcohol and/or Other Drug Program Certification Standar

    deficiency was corrected. If the licensee cannot correct a deficiency within the days specified

    in

    th

    NOD, the licensee shall submit a written CAP to: Manager, Programs Compliance Branch, Departm

    Alcohol and Drug Programs, Licensing and Certification Division, 1700 K Street, Sacramento, CA 9

    The CAP shall include what steps the licensee has taken to correct the deficiency (ies); substantia

    the deficiency cannot be corrected as specified in this NOD; and indicate the specific date when th

    deficiency (ies) will be corrected. The written verification of correction or written CAP shall be postm

    no

    later than the date specified in this NOD.

    CLASS A DEFICIENCIES Due to the imminent danger to residents Class A deficiencies mu

    abated or eliminated immediately.

    An immediate civil penalty of fifty dollars ( 50)

    is

    assessed a

    the licensee upon the discovery of each Class A deficiency described in this NOD. The civil penalt

    continue to accrue until the licensee submits verification that each deficiency is corrected. Failure

    licensee

    to

    comply may result

    in

    other possible enforcement actions, such as license suspension o

    revocation.

    CLASS B DEFICIENCIES Due to the potential danger of the health and safety

    of

    residents, the t

    period to correct the Class B deficiencies may be less than thirty (30) days if the reviewer determin

    deficiency is sufficiently serious to require correction within a shorter period of time.

    ALL OTHER

    DEFICIENCIES The licensee shall submit to the Department written verification of

    correction for each deficiency identified in this NOD within thirty (30) days of receiving this

    NOD.

    F

    to correct the deficiencies described

    in

    this NOD by the date specified shall result in the assessme

    civil penalty of fifty dollars ( 50) per day for each Class B deficiency and twenty-five dollars ( 25) p

    for each Class C deficiency, beginning

    on

    the 31st day after the receipt

    of

    this NOD and will continu

    accrue until the date the licensee submits verification that all deficiencies are corrected or until the

    written CAP is received and approved by the Department. The date of submission by the licensee

    written verification of correction by the licensee shall be the date it is postmarked. The maximum d

    civil penalty for all deficiencies shall not exceed one hundred and fifty dollars ( 150) per day.

    CORRECTIVE ACTION PLAN

    {CAP Title

    9,

    Chapter

    5,

    Section 10545, CCR, allows the license

    submit a CAP for those Class B

    or

    C deficiencies which cannot

    be

    corrected by the date specified

    NOD. The licensee shall send a written CAP addressed to the Manager of the Programs Complian

    Branch, Department

    of

    Alcohol and Drug Programs, Licensing and Certification Division,

    1700

    K S

    Sacramento, CA 95814-4037 postmarked no later than the date specified in the NOD. The writte

    shall include: what steps the licensee has taken to correct the deficiency; substantiate why the defi

    cannot be corrected by the date specified

    in

    the NOD; and specify when the deficiency will be corr

    Within ten

    1

    0) days of receipt

    of

    the CAP, the Department shall notify the licensee,

    in

    writing by fir

    class mail, whether the CAP has been approved.