National Commercial Bank

Digital Symposium 2018

“City Lights” by Morris Taylor

2 Copyright 2017 FUJITSU

“The trouble with our

times is that the future is

not what it used to be”

P. Valery

© FUJITSU LIMITED 201832013

2014

2015

2016

20172018

Fujitsu Technology

and Service Vision

launched

“Human Centric

Intelligent Society"

Human Centric

Innovation

• Human Centric IoT

Human Centric

Innovation in Action

Driving DigitalTransformation

Digital Co-creation

Co-creation for

Success

“Hyperconnected

World”

• MetaArc

• Human Centric AI Zinrai

• Knowledge Integration

“Digital Ecosystems”• Connected Services

• Zinrai Platform Service

• Industry Platforms

• Digital Transformation

Center

“New Industrial

Revolution”

Human Centric Innovation

Human Centric Innovation

“Digital Society”

Human Centric Innovation

• Strengthening AI /

Cloud / IoT / Security

• Human Centric

Experience Design

(HXD)

• Contributing to SDGs

• Explainable AI

• Digital Annealer

• Blockchain

"Learning Enterprise"

Human Centric Innovation

Enabling Transformation

© FUJITSU LIMITED 20184

Source: Industry 4.0 – Building the Digital Enterprise.

Price Waterhouse

Culture Capabilities

The Data Universe

Art or Science

Outcomes

Business Models

Feedback

Curation Learning Patterns

The data universe

IoT AI Cloud Security

Transforming Data into Value

ShippingCombine weather data and

operational data to learn to plot

optimal, weather compensated

routes

ManufacturingUse scan images and

engineering expertise to

learn how to quality assure

key parts

HealthcareBring together patient data

and medical open data to

learn to diagnose risk factors

in mental illness

FinanceLearn from securities

transaction data to spot

anomalies like errors in data

entry and fraud

Life ScienceCombine genome data and

medical open data to explain

the links between genome

and disease

InfrastructureUse sub-surface scan

images to learn how to spot

cavities and sink holes

underneath roads

MediaUse written content and

language syntax to learn to

write program summaries for

the TV guide

SecurityConvert network log data

into images and learn to how

to interpret these to spot

security anomalies

SafetyCombine temperature and

humidity data, worker activity

and vital signs to learn to

spot heat stress

Transforming Data into Value

90% of organizations

have a clearly defined

digital strategy

74% say that digital

projects are not linked to

the overarching strategy

88% feel the

leadership team has a

clear view of all digital

projects

72% admit shadow digital

projects are the only way they

can deliver meaningful

innovation

Fujitsu global research of 1,625 business decision makers, July / August 2017

Digital Transformation is not easy

87% say a culture of

innovation exists in

their organization

66% said failed digital

projects put them off

pursuing them in the future

86% see their

company’s ability to

change as being crucial

to future success

71% worry about

their ability to

adapt

Fujitsu global research of 1,625 business decision makers, July / August 2017

Digital Transformation is not easy

© FUJITSU LIMITED 201811

Planning Phase

Challenges

Implementation

Phase Challenges

Skill Shortages

Lack of organizational

agility

Lack of leadership

Too cautious with

legacy business

Resistance from the

organization

Funding and Return on

Investment (RoI)

Integration of IT and

Digital

Cyber-security

The biggest challenge is skill shortages

Organizations face different challenges at different stages of transformation

Overcoming challenges

Digital Co-creation

Pace of

change

Transformation

of industries

Combining technology

and business knowledge

Digital Co-creation

Belfius Slingeland Hospital Siemens Gamesa

Customer Stories of Co-creation

Trinidad Marine Affairs

Industry

Transformation

Solutions and

Ecosystem

Breakthrough

Technology

Our Strategy

© FUJITSU LIMITED 201816

Digital Arenas

BirthGoing toSchool

Starting a

Business

Buying ahouse

Trade Healthcare

Cloud

Life Events

NCB Platform

Cloud Native Applications

Mobile IoT Analytics AI Security Blockchain

Existing

Business

Applications

Existing Business Digital Business

…

Digital Platforms & Solutions

Digital Communities

Co-creation

Human Centric

Digital Native skills

Open Data

Agile/DevOps

© FUJITSU LIMITED 201817

From Service Improvement …

Organizational Leadership

Inside looking out

Improving the quality of work

Policy as a regulator

Trust in institutions

Innovation

Restricted Data

to Business Transformation

Transformational Leadership

Outside looking In

Changing how work is done

Policy as an enabler

Trust in technology

Co-creation

Open Data

Digital Platforms & Solutions

LeadershipDigital Transformation

is a priority of

Executive Leadership

PeopleEnsuring people

having the right

skills for Digital

Transformation

AgilityAn innovation supporting

culture, an appetite for change

and for design thinking

Business IntegrationPracticing the integration of

digital into the business,

alignment with existing

IT and connecting

physical assets

EcosystemEstablishment of an ecosystem of

partners, especially technology

partners

Value from DataBeing able to use data to deliver

benefits, while keeping it secure

Digital Muscles

© FUJITSU LIMITED 201819

Trust in Leadership

Legacy Leadership ….

Authority-based

Organizational IQ

Managed by Control

Top Down

Business Outcomes

Maintain The Status Quo

Managing Assets

Encourage Compliance

Local

Transformational Leadership

Vision-led

Digital IQ

Enabled Collaboration

Bottom Up

Human Experiences

Constantly Disrupt

Managing Connections

Encourage Innovation

Global

A Call for Leadership, a time for Co-creation

© FUJITSU LIMITED 201820

© FUJITSU LIMITED 201821

Apply digital to a function

or a service

Digital Project

Apply digital to the heart of

business

Digital Business

Co-create greater value with partners

Digital Arenas

Idea

Evaluation

Trial

PrototypeDigital

Technology

Digital

Business

Platform

DigitalizedProduct or

Service

Operation Marketing

CustomerInterface

Mobile IoT

Cloud

Security AI

Analytics

Mobility Quality of Life

Safety

A Call for Action – Co-creation for Success

22 Copyright 2017 FUJITSU

“The secret to change is

to focus all of your

energy, not on fighting

the old, but on building

the new”

Socrates