national conference 2017 - lincolnshire police · 2018. 11. 15. · national npcc lead for digital...

from Wednesday November 22nd

to Friday November 24th inclusive

at Belton Woods Hotel, Grantham, Lincolnshire

APCommNATIONAL CONFERENCE

2017

Hosted by

Tony DigginsHead of Communications

and Public Affairs

We’re delighted to welcome you back to Lincolnshire for the APComm national conference. Once again the APComm Executive has created a very strong agenda and the excellent attendance make the efforts of all of us worthwhile.

Belton Woods Hotel won through the tendering process which has allowed us to keep the full delegate fee to around £500 – which represents remarkable value for money and is well under the cost of attending conference even fi ve or more years ago!

We will be here throughout the conference to make sure everything runs smoothly and effi ciently so please contact any of us if you have any queries or anything you think we can help with.

John HortonCampaigns and

Engagement Offi cer

Members of the Lincolnshire Police Communications and Public Affairs Team involved in this year’s conference welcome you back to Lincolnshire.

Sandra MasonGraphic Design and

Publication

Our Sponsors .................................................................................. 1

Welcome Bill Skelly .................................................................................... 3 Chief Constable of Lincolnshire

Amanda Coleman ...................................................................... 4 Chair of APComm and Host of Day Three

Agenda Wednesday ................................................................................ 5

Welcome Address

Developing a National Digital Engagement Strategy The Victim’s Voice Supporting Families through Manchester’s Darkest Hour

Thursday .................................................................................... 7

Communicating with Young People Is it right to ‘Swipe Right’ for Policing? Kayleigh’s Love Story Behaviour Change Communications: Making it Happen in Theory and in Practice Creating a Culture of Conversation – How to Give your Colleagues a Voice Major Incident and Crisis Getting the Communication Right in the Minutes, Hours, Days and Weeks that Follow APComm AGM

Friday ......................................................................................... 9 Case Studies:

Operation Tatin - Derbyshire PoliceDisorder in CromerPolice Communication and the Family CourtAllegations of Non-recent Sexual Abuse - Striking the Right Balance

Communications Challenges - A Chief’s Constable’s Perspective State of the Nation – Communication Panel

Speaker Biographies Wednesday ............................................................................. 11

Thursday ................................................................................. 14

Friday ...................................................................................... 19

Delegates .................................................................................... 22

CON

TENTS

APComm National Conference

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Our Sponsors

HR Onboarding Internal CommsOperations

theappbuilder.comTalk to us - [email protected] t: +44 (0)203 1980 600

A flexible suite of enterprise apps that engages your people and evolves with your organisation.

As Used By

Internal Events

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22nd - 24th November 2017

The Power of Communication

Networking.Insights.Learning.Representation.

Find out more:T: 020 7233 6026www.prca.org.uk

Empowering CommunicationsThe professional body representing PR consultancies, in-house communications teams, freelancers and individuals

APComm members who join the PRCA not only get discounted membership, but also get access to free unlimited training courses (webinars) for the duration of their PRCA membership.

Visit your website www.apcomm.org.ukFollow us on Twitter @apcomm999

APComm is here to:

Training is provided to members through the Association which is working with the College of Policing to identify appropriate support.

APComm also showcases and highlights good practice within the work of communication teams.

Represent to stakeholders all the specialist police communications professionals working to support the police service

Provide training and help develop the knowledge, skills and career opportunities of members

Share and promote good practice and create networking opportunities for those working in police communications

Develop evaluation methods to demonstrate the impact that effective communication is having on policing services

Promote the good work and successes of members and show how they have improved the police service


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Welcome to Lincolnshire

Bill SkellyChief Constable

As Chief Constable of Lincolnshire I am delighted to welcome you back once again to this wonderful and distinctive county.

I know that Belton Woods continues to provide excellent value for money for both the national communicator courses and this conference. I am sure the surroundings will complement what will be an invaluable learning and networking experience for you all.

It has been a momentous year for policing and I know that the communications issues around the terrorist attacks in London and Manchester are prominent on the agenda. When those kind of incidents happen, you as communicators come under intense pressure and scrutiny and I hope many of you will have taken advantage of the session on Wednesday morning examining resilience issues and promoting a positive attitude towards wellbeing.

The packed agenda refl ects many of the challenges we all face today. Communications in all its forms is key to ensuring that the public and our staff are fully and accurately informed of the facts and that rumours and misinformation, invariably rooted in social media or misrepresented by the mass media, are challenged immediately to reduce the undermining of public confi dence in policing.

As well as the very varied agenda, a great deal of knowledge and value will be gained by interaction with your colleagues and partner agencies. All the issues you will discuss over the three days will have, at their core, the aspects of maintaining and building public trust and confi dence in the police during such challenging times.

Welcome to Lincolnshire and I wish you an enjoyable and worthwhile conference!

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Welcome

Welcome to the 2017 APComm conference held once again in the lovely peaceful surroundings of Belton Woods Hotel. This will be my last conference as Chair of APComm and it will be another packed three days with lots of chances to network, share issues and concerns, and discuss ideas.

We are grateful to all the speakers who have given their time to share their insight with attendees including those from policing and the communication and PR world. APComm is grateful to Chief Constable Gareth Morgan who is the national lead for the Communication Advisory Group who will help open the conference, to keynote speaker Simon Bailey, Chief Constable of Norfolk, NPCC lead for child protection investigations and Operation Hydrant and to host Chief Constable, Bill Skelly of Lincolnshire.

The past 12 months have demonstrated the frontline role that communication teams take with some signifi cant events but with signifi cant change communication work, staff engagement and digital developments it is frontline every day of the week.

I am grateful to the APComm committee led by Ed Stearns and with support from Ruth Shulver and Jacqui Hanson for developing such a strong agenda and to Tony Diggins and Sandra Mason for the logistic arrangements. We are also grateful to the conference sponsors who are supporting us this year.

Finally, I want to thank everyone that has given me support during the four years I have been Chair of APComm. I have been proud to represent members who are delivering amazing work day in and day out. It has been a privilege and I know the new committee will take the work from strength to strength.

Enjoy your time at the conference and let’s make it the best one yet.

AmandaAmanda Coleman Chair of APComm

Amanda ColemanChair of APComm and hosting Day Three of the Conference


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Agenda

WEDNESDAY

REGISTRATION AND CHECK IN

from 1200 BUFFET LUNCH

PLEASE TAKE YOUR PLACES IN THE MAJOR OAKS SUITE BY 1315

We are expecting about 120 delegates today

DAY ONE HOSTED BY: JACQUI HANSON

1315 Conference Welcome Bill Skelly,

Chief Constable of Lincolnshire

1330 Conference Opening Amanda Coleman,

Head of Communications, Greater Manchester Police and Chair of APComm Gareth Morgan,

Chief Constable of Staffordshire and Chair of NPCC CAG

1400 – 1545 Developing a National Digital Engagement StrategyNational NPCC lead for digital engagement DCC Gavin Stephens will be reporting back on the national survey of police use of digital engagement, discussing what the national capability gaps are and working with you to develop a national digital engagement strategy for policing. This will be an interactive session where you’ll need to bring your experience and ideas to contribute to issues as varied as defi ning and agreeing best practice and evidencing what works through to social media management platforms and the overlaps between engagement, contact, operations, intelligence and investigation.

Gavin Stephens, Deputy Chief Constable – National NPCC Lead for Digital Engagement

1545 - 1615 REFRESHMENTS AND SPONSORS TIME

1615 - 1730 The Victim’s VoiceIn August 2007, Garry Newlove died after being attacked outside his own home by a gang of youths after challenging them about their anti-social behaviour. The attack was witnessed by his family. Garry’s murder dominated national news media headlines, and his wife Helen found herself and her daughters subject to intense media spotlight at a time when they were trying to deal with the most terrible event imaginable – the loss of a husband and father. Garry’s death opened a national dialogue around issues which society is still grappling with – anti-social behaviour by young people, the responsibilities of the police and partners to engage with and divert young people from such behaviour, under-age drinking by youths and the availability of cheap alcohol, and parental responsibility and control. These issues were discussed and debated while the investigation to

Follow us on Twitter @apcomm999 join the conversation at #apcomm17

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identify and bring Garry’s attackers to justice was live and ongoing. Such was the ferocity of news media interest, the Press Offi cer supporting the investigation worked with the Press Complaints Commission to issue the fi rst ever Desist Notice in an attempt to manage the intense media interest centred on the grieving family. Even when the youths who caused Garry’s death were convicted, and in the years afterwards, the case continued to attract debate due to the use of joint enterprise legislation. Helen Newlove took her experience of being a victim and used it to help others. Appointed as Victims’ Commissioner in 2012, Baroness Newlove is a strong voice representing the interests of all victims. She will speak today about her experience of being a victim in the media spotlight, how she interacted with the force media team during that period, and her work as Victims’ Commissioner ensuring that the voices of victims are heard, their experiences understood, and their rights represented.

Baroness Newlove

Supporting Families through Manchester’s Darkest HourA detailed review of how GMP Comms supported the families of the 22 victims of the Manchester attack, with the world’s media on their doorstep. • How a mass-casualty media strategy was developed with a mixture of head, heart and a

determination to help the voices of the families to be heard. • Starting with a blank page and developing the role of Press Family Liaison Offi cer.• How police communicators can support families on a mass scale.

Lyndsey Dudley, Senior Press Offi cer, Greater Manchester Police

Questions from the fl oor

The bar in the Major Oaks Lounge will be open from 1930

2000 INFORMAL BUFFET AND NETWORKING IN THE MAJOR OAKS SUITE INCLUDING ‘VERY SHORT’ QUIZ!

All proceeds from this year’s raffl e will be going to our chosen charity:

The New UK Police Memorial – #Courage and Sacrifi ceThe new UK Police Memorial is a project of national signifi cance that will commemorate those police offi cers and staff who have been killed or who have died on duty. It will bring together physical, digital and educational elements that tells the story of policing and those who have paid the ultimate price.

The physical memorial will be established at the National Memorial Arboretum in Staffordshire, the home of all year commemoration for our uniformed services. It will create a place of ceremony, remembrance and quiet refl ection, honouring the courage and sacrifi ce of those who have been killed or died.

To fi nd out more information or how to get involved in supporting this project please visit www.ukpolicememorial.org

UPKM – a project by the Police Arboretum Memorial Trust



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THURSDAY

0845 CONFERENCE - DAY TWO


DAY TWO HOSTED BY: ED STEARNS

0845 Review of the previous day and preview of today’s agenda

0900 – 1230 Communicating with Young PeopleFind out how young people feel about the police and how they want to be engaged with as Caroline shares the feedback from a survey of 5,000 young people and face to face interviews with over 100 more. Communicators will be vital in shaping the national approach that is being developed and in this session you will be doing workshop activities that will directly infl uence the development of national best practice.

Caroline Adams, National Children and Young Persons Portfolio to CC Olivia Pinkney

Is it Right to ‘Swipe Right’ for Policing?We know that many people have replaced chocolates and fl owers with ‘swiping right’ in their search for love. Most singletons are now on dating apps and research shows that there are around 50 million active users on Tinder alone.Along with this surge in popularity, there has been an associated sharp increase in the number of crimes relating to online dating. In the last fi ve years, there has been a 2,000% national increase in the number of crimes involving victims who have met their perpetrator on a dating app.This increase has been mirrored in Avon and Somerset with 20 crimes associated with Tinder and Grindr reported in 2014/15, compared to 66 reported in 2015/16. One of the most prevalent crimes committed after meeting online are sexual offencesAvon and Somerset Police decided to use Tinder to engage with this younger audience to raise awareness of key safety messages and the role of policing. So, would people SWIPE RIGHT to connect to the local police? Find out more in this interesting presentation.

Charlotte Lowe, Digital Communications Offi cer, Avon and Somerset Constabulary


Kayleigh’s Love Story Kayleigh’s Love Story is a fi lm about the last 13 days of the life of 15-year-old Kayleigh Haywood. The Leicestershire schoolgirl was groomed online by Luke Harlow, a man she had never met, before being raped and murdered by his next door neighbour Stephen Beadman less than two weeks later.Leicestershire Police made the fi lm to serve as a warning to children and adults of the dangers of online grooming and sexual exploitation following Kayleigh’s tragic death in November 2015.This presentation outlines how Leicestershire Police made the fi lm, working closely with Kayleigh’s family and briefi ng more than 250 stakeholders before screening it to more than 51,000 school pupils in 111 schools across Leicester, Leicestershire and Rutland.It wasn’t until every child, aged between 11 and 17 in the force area had seen it, that the fi lm was released to the wider public and made available online in January 2017. It is now available in seven different languages, in addition to a signed and audio described version. To date there have been more than 35million views of the fi lm online.

Catherine Oakes, Head of Media Services , Leicestershire PoliceNatalie Proffi tt, Head of Engagement, Leicestershire Police


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1230 - 1315 LUNCH AND SPONSORS TIME

1315 - 1430 Breakout - choice of:

Option 1 | MAJOR OAKS SUITE

Behaviour Change Communications: Making it Happen in Theory and in PracticeFrom encouraging people to drive more responsibly to moving communities to act against abuse – police comms teams need to infl uence public behaviour on a wide range of issues in their work to make communities safer. In this session, Ben will explore a mix of theory, case studies and practical tips to help inform the design of campaigns to make behaviour change happen in your force.

Ben Caspersz, Founder and Managing Director, Behaviour Change Communications Agency Claremont

Option 2 | CEDAR SUITE

Creating a Culture of Conversation – How to Give your Colleagues a VoiceThe days of command and control are over. The best organisations get the best from their staff by listening and learning together. In this session Jennifer and Andy offer practical tips and real-world insights that will help you build bridges, boost recognition and unbottle ideas across your force.

Claire Ingram, Thames Valley

Jennifer Sproul, Chief Executive, Institute of Internal Communication

Andy Williamson, Head of Internal Communications and Engagement at the University of East London and Director of the Institute of Internal Communications


1500 – 1700 Major Incident and Crisis Getting the communication right in the minutes, hours, days and weeks that followAn interactive session where a scenario will play out and there will be a chance to consider all the communication issues that the major incident throws up.There will be table discussion and a panel led analysis of what is happening and how we are responding. Within that there will be short examples of how policing has responded to real events.

Ruth Shulver, Facilitator, Head of Communications, Surrey

Roger Bannister, Deputy Chief Constable, Leicestershire

Amanda Coleman, Head of Communications, Greater Manchester Police and Chair of APComm

Alastair Campbell, Head of Communications, National Counter Terrorism Policing HQ

Ed Stearns, Acting Director Media and Communication, Metropolitan Police Service

Donna Jordan, Head of Corporate Communication, Nottinghamshire Police

1700 - 1730 APComm AGMPresentation and questions

Amanda Coleman, Chair of the Association of Police Communicators

from 1930 DRINKS RECEPTION IN THE MAJOR OAKS LOUNGE2000 DINNER IN THE MAJOR OAKS SUITE INCLUDING CHARITY RAFFLE



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FRIDAY

0845 CONFERENCE - DAY THREE


DAY THREE HOSTED BY: AMANDA COLEMAN

0845 Review of the previous day and preview of today’s agenda

0900 - 1045 Quick fi re 15 minute case studies followed by a question and answer session• Operation Tatin - Derbyshire Police:

A serial sex attacker had been preying on women in Derby for 18 months. Convinced he was a local man hiding in plain sight, the investigation team asked the press offi ce for their help in catching him. The biggest campaign the team had ever planned was launched a week later and within four hours, the suspect’s name had been put forward.The case had a lasting impact on the communities it affected, so the media team decided to try something new with post-trial comms. Catching a Criminal was the result – a six-part mini-documentary series produced in-house, examining how the case was cracked, and promoting a string of serious safety messages at the same time.

Melissa O’Gorman, Media and Communications Offi cer, Derbyshire Police

Jonny Birkin, Media and Public Relations Offi cer, Derbyshire Constabulary

• Disorder in CromerBack in late August this year, Cromer, a seaside town in Norfolk, known for its pier and tasty crabs, made headlines for all the wrong reasons.Chief Constable Simon Bailey has even gone on record as saying the Force got it’s response wrong to the crime and disorder which took place.So what happened that weekend and what can we, as communications experts, learn from it which may help us all in the future?Nicola Atter, the Corporate News Manager for Norfolk, will look in detail at events between 18-20 August and describe the communications response then and the work that has been going on since to rebuild the local and wider community confi dence in policing.Nicola Atter, Corporate Communications Manager (Norfolk)

• Police Communication and the Family CourtAn insight into navigating Family Court reporting restrictions when faced with a complex and high profi le child abduction.Jack Storey, Communications and Engagement Offi cer, Nottinghamshire Police

• Allegations of Non-recent Sexual Abuse – Striking the Right BalanceNon-recent sexual abuse cases are becoming more and more prevalent in the news agenda. As more people come forward to report alleged abuse, more suspects are being put in the spotlight.But the media is also now holding police forces to account for supposedly ‘wasting’ time and resources on investigations with little or no chance of prosecution.So what do we do as communicators when the alleged high-profi le offender is deceased, his former employer is determined to be proactive and the media are hostile?That was the dilemma facing Cheshire Constabulary following an investigation into abuse claims made against former Church of England Bishop Hubert Victor Whitsey.

Will Harris, Communications Manager, Cheshire Constabulary


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1045 - 1100 REFRESHMENTS AND SPONSOR TIME

1100 - 1145 Communications Challenges – A Chief Constable’s PerspectiveChief Constable Simon Bailey has felt the full glare of the public spotlight over the past year. His home force of Norfolk hit the national headlines both following disorder by travellers in the town of Cromer with accusations that the force had failed the local community in its response, while he was described as a ‘brave leader’ after sharing his 2020 vision of a new policing model which included the loss of all PCSOs to fund an increase in police offi cers.As the NPCC portfolio lead for child protection and abuse he oversees a busy and complex business area, which continues to attract intense public and media interest around a wide range of issues, from sexting and the criminalisation of young people, the challenges of policing the threat of child sexual abuse created by the online space, through to the wider responsibilities of society and organisations outside policing in safeguarding children from abuse. In February, he set a national debate racing after suggesting that alternatives to the criminal justice system for lower risk child sex offenders should be considered. As the focus in policing moves more and more towards high risk high harm crimes, CC Bailey’s portfolio work continues to attract national interest and scrutiny.As the strategic lead and founder of Operation Hydrant, CC Bailey also has responsibility for the national coordination of investigations into allegations of non-recent child sexual abuse. Intense media scrutiny continues to focus on a handful of these high profi le cases, including allegations against former Prime Minister Edward Heath, while in November last year, the world of sport was rocked by a surge of reporting centred on allegations of non-recent child sexual abuse within football.Chief Constable Simon Bailey unusually, receives support from three communications managers – representing his NPCC portfolio, Operation Hydrant, and his home force. Today he speaks of the communications challenges presented to him in his role, and how he has met them.

Simon Bailey, Chief Constable, Norfolk Constabulary

1145 - 1245 State of the Nation – Communication PanelWith police communication and the PR industry in the spotlight, the panel will discuss the latest issues and what the future holds for police communicators. The diverse panel includes a Chief Constable, a senior BBC regional broadcast journalist, a national journalist and senior PR and comms professionals.

Amanda Coleman, APComm Chairman will facilitate the discussion with the panel:

Simon Bailey, Chief Constable, Norfolk Constabulary

Simon Enright, Director of Communications, NHS England

Vikram Dodd, The Guardian

Phil Roberts, Head of Regional and Local Programmes in the North East and Cumbria

CONFERENCE CLOSE AND BUFFET LUNCH


11

Bill was appointed Chief Constable in November 2016, commencing his role in February 2017.

Born on the east coast of Scotland, Bill grew up in the countryside before completing his schooling in Dundee. He then moved to study mathematics and physics at Edinburgh University, where he later completed an MBA. Bill joined Lothian and Borders Police in 1990 and completed the command course at Bramshill in 2004 and the following year, a Diploma in criminology at Cambridge.

Through his policing career he has held many rewarding positions including leading the Immigration Crime Team at New Scotland Yard and being appointed in 2008 by Her Majesty the Queen as her Inspector of Constabulary for Scotland.

Bill joined Devon and Cornwall Police from Police Scotland as Deputy Chief Constable in 2013 where he had been working on the safety and security of the 2014 Commonwealth Games. He is a member of the Institute of Directors having passed with distinction their certifi cate and Diploma programmes.

He is a keen supporter of celebrating policing history and was the founding Chair of the South West Police Heritage Trust. On refl ecting on his own journey, he expresses his values that developed as a child growing up in Scotland, with his role in modern-day policing of Lincolnshire, as a deep desire for fairness and justice; an abhorrence for the abuse of power and bullying in every sense; and a need to intervene and do his duty.

Bill is delighted to be Chief Constable and has two goals for Lincolnshire Police: to deliver the best possible service for our communities by better matching demand and resources; and investing in the wellbeing of all staff to become the happiest, healthiest and most active in the country.

When not on duty Bill, who is married with two daughters, likes to spend his time outdoors, enjoying walking and cycling, including in the past, pedalling from London to Edinburgh!

He is also an avid volleyball player and the chair of the Police Sport UK Volleyball Section, playing on many occasions as a member of the National Police Team at home and in Europe.

BiographiesWEDNESDAY

Bill Skelly | Chief Constable, Lincolnshire Police

Jacqui Hanson | Secretary of APComm and Strategic Communications Coordinator for Operation Hydrant

Jacqui has worked in the fi eld of police communications for over three decades. Beginning as a press offi cer with Cheshire Constabulary in 1988, she moved to the role of Media Services Manager, overseeing a busy press desk for many years, ultimately moving to the post of Deputy Head of Corporate Communications.

She has developed and delivered the communications strategies supporting some of policing’s highest profi le cases - including the murder of Garry Newlove and the honour based killing of Shafi lea Ahmed - the latter requiring a communications strategy which spanned a decade between Shafi lea’s disappearance and her parents’ convictions for her murder.

In addition to this, Jacqui has signifi cant experience in contingency and crisis communications, internal and change communications and reputation management.

She is the National Secretary for the Association of Police Communicators - a role she has delivered for almost a decade. She is also a long standing member of the National Police Chiefs’ Council Communications Advisory Group which, among other things, works with the

College of Policing to develop the national media and communications guidance employed by all police forces.

She was appointed as Strategic Communications Coordinator for Operation Hydrant in October 2015.

HOSTED BY:

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Gareth Morgan | Chief Constable, Staffordshire Police and Chair of NPCC CAG

Gareth joined West Midlands Police in 1990 to take up service as a new recruit in Birmingham. In 1996 he joined the Accelerated Promotion Scheme and continued to work in a variety of uniform and detective roles.

In 2000 he was selected to attend the FBI National Academy at Quantico. On promotion to Superintendent in 2002 he was seconded to the Home Offi ce, within the Police Standards Unit.

Gareth returned to the West Midlands in 2003 to review the provision of child protection policing and oversee the introduction of the Climbie recommendations before taking up the post of BCU Operations Manager at Stechford. Following promotion in 2007 he became a BCU Commander and the police lead for Children and Young People in Birmingham. In 2009, as part of the change programme, Gareth led on the review of local policing and the creation of a Public Protection Department.

Upon completion of the Strategic Command Course in 2011 he was temporarily promoted and took up the post of Chief of Staff to the President of Association of Chief Police Offi cers. The

following year in July 2012 he took up appointment as Assistant Chief Constable for local policing of Warwickshire Police and West Mercia Police.

In 2014 Gareth moved to Avon and Somerset Constabulary as Deputy Chief Constable and in 2017 moved to Staffordshire on appointment as Chief Constable.

Gareth has been the NPCC lead for the Communications Advisory Group since October 2015. He is a prolifi c tweeter and occasionally takes the time to blog.

Amanda Coleman FPRCA and FCIPR Head of Communications, Greater Manchester Police and Chair of APComm

Amanda has more than 20 years experience both as a journalist and in communication roles. For the past 10 years she has worked in senior communication roles within the police service and is currently responsible for Corporate Communications at Greater Manchester Police.

Initially, Amanda worked on local newspapers throughout the North West of England before moving into public relations working for a number of public sector organisations.

She has led the communication team at Greater Manchester Police during some challenging times including the death of the former Chief Constable and numerous counter terrorism investigations. Amanda has been part of the Force’s work to improve community engagement and communication. She was also responsible for the development of the GMP Twitter Day activity in October 2010 where the Force published details of all calls received in a 24 hour period.

Amanda is a member of NPCC Communications Advisory Group and chair of the Association of Police Communicators (APComm).

Gavin Stephens | Deputy Chief Constable – National NPCC Lead for Digital Engagement

Gavin brings a wealth of experience from over 20 years within Surrey Police, serving in every rank up to the role of Deputy Chief Constable.

Gavin has overall responsibility for strategic and operational co-ordination, professional standards, change programmes, diversity and force performance.

Gavin leads for Surrey and Sussex Police on digital projects. He is also the National Police Chiefs’ Council lead for Neighbourhood Policing and PCSOs, and Social Media and Digital Engagement.

Born and bred in Hartlepool, Gavin received a fi rst class honours degree in engineering from the University of Cambridge. After joining Cambridgeshire Constabulary he moved to Surrey Police in 1996, working in Neighbourhood Policing, then in Serious and Organised Crime and Professional Standards.

Developing a National Digital Engagement Strategy


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Baroness Helen NewloveBaroness Newlove is a North-West based community campaigner and activist. She was given a peerage in the 2010 Dissolution Honours list and sits in the House of Lords as a Conservative Peer.

In October 2010, she was appointed Government Champion for Active, Safer Communities. She wrote several reports on helping people make a difference to their neighbourhoods. Her report, Building Safe, Active Communities: Strong foundations by local people, was published on 14 February 2012 and announced a £1m fund from DCLG to help communities tackle alcohol-fuelled anti-social behaviour.

In December 2012, Lady Newlove was appointed Victims’ Commissioner for England and Wales. The Commissioner’s role is to: promote the interests of victims and witnesses; encourage good practice in the treatment of victims and witnesses; and keep under review the operation of the Code of Practice for Victims.

Since coming to offi ce the Commissioner has spent a signifi cant amount of time speaking to many victims of crime and the organisations that represent them, criminal justice partners, local community members and voluntary groups. She has undertaken a number of reviews, including handling of victim complaints, Restorative Justice, the Victim Personal Statement and victim support for children. Her 2016 report on “What Works” in victims’ services forms the basis of all her current thinking on how to make sure victims receive the support they need.

Her key priorities as Victims’ Commissioner over the coming 12 months include the needs of vulnerable victims, victim advocacy and criminal injuries compensation.

Lyndsey Dudley | Senior Press Offi cer, Greater Manchester Police

Lyndsey is a Senior Press Offi cer at Greater Manchester Police and has been with the force for nearly three years.

Since stepping into the role she has learnt more than she ever thought was possible and has dealt with countless murders, shootings and reputational issues, while also playing a key role in the communications following the Manchester terror attack.

Lyndsey independently managed the press interest around the families of all of the 22 victims of the attack – something that had never been done on that scale.

In the days and months that followed the tragic events of May 22, she developed the role of the Press Family Liaison Offi cer, hugged and cried with the families, helped them paint a true picture of their loved ones in the media, all whilst balancing this with the relentless media demands.

The Victim’s Voice

Supporting Families through Manchester’s Darkest Hour

14


THURSDAY

Ed Stearns | Acting Director Media and Communication, Metropolitan Police

Ed started his career in journalism working as a reporter and news editor on regional and national newspapers. He trained with the Midland News Association - working on the Shropshire Star and Wolverhampton Express and Star - before moving to the Daily Mail in 1999. Roles there included North West News Editor and Night News Editor.

He joined the Metropolitan Police in June 2008 and is responsible for the News Branch within the Directorate of Media and Communication. This includes the 24 hour press bureau, local area press offi ces and specialist desks for all parts of the Met including Territorial Policing and Specialist Operations. As well as reactive and proactive news management Ed is also responsible for integrating news output across digital and social media, publicly and internally.

HOSTED BY:

Caroline Adams| Staff Offi cer for National Children and Young Persons Portfolio

Caroline has been a Sussex police offi cer for 31 years, during that time she has worked across Sussex in a variety of roles.

Lately as the youth safety offi cer which meant leading work, with partners on prevention and early intervention for young people. As head of profession for schools policing Caroline created and developed Inspire the Sussex Police education programme, delivered by offi cers in schools across Sussex. This programme has received national recognition

Currently Caroline is the staff offi cer to CC Olivia Pinkney who is the National Police Chief lead for the policing of children and young people.

Communicating with Young People

Charlotte Lowe | Digital communications officer, Avon and Somerset Constabulary

Charlotte began her career as a journalist and gained experience as a senior reporter on weekly, daily and online titles. She has been commended in the features category of the 2012 NCTJ Awards for Excellence and during her time in the newsroom had to work to tight deadlines, producing high quality copy under pressure. She has attained valuable media and court law qualifi cations at a senior level.

In 2013 she joined the communications team of the largest children’s charity in the UK and the role provided valuable insights into the workings of a national organisation dealing with high-profi le child protection cases such as that of Jimmy Savile and Ian Watkins.

Her current role as a public sector digital communications offi cer at Avon and Somerset Police entails managing all social media for the organisation as well as developing campaigns and digital communications strategies which integrate social media, marketing, media and internal comms.

Is it Right to ‘Swipe Right’ for Policing?


15

Ben has twenty years campaigns experience in leading communications agencies, starting out working for big brands before developing a specialism in social issues across public health, justice, safety, environment and literacy.

In 2008 Ben founded his agency Claremont, which went on to win PR Week’s Specialist Agency of the Year and PRCA Public Sector Campaign of the Year, and clients across government (Dept of Health, Mayor of London, Cabinet Offi ce), private sector (Ikea, Capita), charities (Save The Children, Alzheimer’s Society) and most recently the UN World Food Programme, where the fi rm is advising on using behaviour change to alleviate malnutrition and malnourishment in developing countries.

Ben is a self-confessed ‘nudge nerd’ who admits to buying all the behaviour change books and rarely managing to read them to the end. He lives in Hackney and is proud father to Rio (4) and Louie (4 months).

Ben Caspersz | Founder and Managing Director, Behaviour Change Communications Agency Claremont

Behaviour Change Communications: Making it Happen in Theory and in Practice

Natalie Proffi tt | Head of Engagement, Leicestershire Police

Natalie Proffi tt has worked for Leicestershire Police for over 11 years helping to shape and develop the force’s use of use of social and digital communications.

Natalie is responsible for the strategic development and delivery of the force’s digital strategy which will develop online services to improve effi ciency and customer experience, support front line policing, and drive down costs.

Her current role as Head of Engagement brings digital and traditional campaigns together to deliver innovative campaigns both online and offl ine.

Catherine Oakes | Head of Media Services at Leicestershire Police

Catherine Oakes is the Head of Media Services at Leicestershire Police and also acts as the deputy to the Director of Strategic Communications and Engagement.

Catherine is responsible for all the force’s media relations activity, planning and leading the teams response to major and critical incidents and shaping the department’s long-term communications strategy. In addition, she also oversees communications activity delivered on behalf of East Midlands Special Operations Unit.

A former journalist, Catherine joined Leicestershire Police as the Head of Crime and Critical Incident Communications three years ago. She has previously worked in a variety of communications roles for both Nottinghamshire Police and South Yorkshire Police, managing both media relations and campaigns teams.

Kayleigh’s Love Story

16


Claire Ingram | Communications Manager, Thames Valley Police

Claire is the Communications Manager for Thames Valley Police – the largest non-metropolitan police Force in England and Wales. She heads up a team responsible for the delivery of internal and external communications including change management, employee engagement and public awareness campaigns.

Before joining police communications in January 2015, Claire spent a decade working for the private sector and later charity sector, managing PR and CSR campaigns for the likes of BP, Tesco, British Heart Foundation, Nestlé and Disney Destinations International. Claire is also the Chair of the Thames Valley Local Resilience Forum’s Warning and Informing Group.

Jennifer Sproul | Chief Executive, Institute of Internal Communication

Jennifer is responsible for the leadership of IoIC, the only independent professional body solely dedicated to internal communication. IoIC is the voice of internal communication, setting standards for more than 65 years through qualifi cations, career development, thought leadership and best practice.

Prior to joining IoIC, Jennifer has worked for over 15 years in professional associations, most recently as Strategic Marketing and Sales Director at the Market Research Society, developing and leading on activities across marketing communications (both internal and external), careers, membership, professional development and publishing.

Creating a Culture of Conversation - How to Give your Colleagues a Voice

Andy Williamson | Head of Internal Communications and Engagement at the University of East London and Director of the Institute of Internal Communications

Andy Williamson is Head of Internal Communications and Engagement at the University of East London and a Director of the Institute of Internal Communications.

Andy’s career has held senior roles in both internal and external communications in sectors including fi nancial services, energy and higher education. He specialises in strategic leadership, change management and stakeholder engagement.


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Roger Bannister | Deputy Chief Constable, Leicestershire Police

Roger has around 29 years service in two forces - Lincolnshire and Leicestershire where currently as the Deputy Chief Constable he enjoys working in a diverse area with the thatched cottages of Rutland through to inner city Leicester where in terms of diversity the city enjoys a BME majority.

Much of his career has revolved around serious/major crime investigation from early CID detective work to becoming a qualifi ed and experienced SIO through to being the lead for a number of complex and high profi le cases. He has led the force response to the late Lord Greville Janner QC for a number of years and undertaken a number of national media interviews. He has also been the chief offi cer lead for the production of Kayleigh’s Love Story although is keen to pass all the credit to his excellent media team!

Roger has seen at fi rst hand the positives and negatives over the personal impact of the media - some of which he may share. He is the NPCC lead for CHIS and regionally for Hostage Crisis Negotiators and Prevent. He actively supports some national CT command responsibilities.

Roger loves time with his young family, enjoys outdoor sports including sailing, mountaineering and skiing and is a keen School Governor.

Ruth Shulver | Head of Corporate Communications, Surrey Police

Ruth joined Surrey Police in 2013 to run their communications team and sit on the Chief Offi cer group, after twelve years at the Metropolitan Police Service where her different roles included internal, media, stakeholder and change communication.

She has led Surrey’s communication team during a range of high profi le and challenging times including county-wide fl ooding when over 1,400 properties were effected, and a range of high profi le events and investigations. She has changed how the Force approaches its communications, driving a focus on research, evaluation and targeting.

As a Vice Chair of APComm she is passionate about sharing best practice and organisational learning, professional development and promoting better collaborative inter-force/partnership working.

Major Incident and Crisis

Alastair Campbell | Head of Communications, National Counter Terrorism Policing HQ

Alastair is the Head of Communications at the National Counter Terrorism Policing HQ where he leads a team delivering strategic communications, campaigns and stakeholder engagement services. Since joining the MPS in 1989 he has worked in a number of departments and roles, including the Met’s press offi ce from 2000 where he worked in the press bureau, CT desk and later ran the neighbourhood policing comms team.

More recently he was Head of Ethnic Media at the Prime Minister’s offi ce in the No 10 press offi ce where he led on BME outreach and regional communications.

Amanda Coleman | Head of Communications, Greater Manchester PoliceSee previous entry

18


Donna Jordan | Head of Corporate Communication, Nottinghamshire Police

Donna started her Communications career in Nottingham, working for Boots HQ providing regular updates for stores across the UK and Republic of Ireland. Moving to policing in 2004, she has worked in various roles, rising through Nottinghamshire Police’s Corporate Communications ranks to become Head of Corporate Communication in 2015. With experience of media relations, stakeholder management, crisis communication, internal communication and campaigns, Donna leads the team to provide a strategic and tactical communications service to the people of Nottinghamshire.

Amanda ColemanHead of Communications, Greater Manchester Police and Chair of APCommSee previous entry

APComm AGM

Ed Stearns | Acting Director of Public Affairs, Metropolitan PoliceSee previous entry


19

FRIDAYHOSTED BY:


Jonny Birkin | Media and Public Relations Offi cer, Derbyshire Constabulary

Jonny trained as a journalist and worked at the Derby Telegraph for six years, covering the four pillars of local reporting – court cases, council meetings, GCSE results day and well dressings – picking up a national award and several nominations along the way. After spells as a feature writer and sub-editor, he decided to venture into police communications and joined the Derbyshire Constabulary press offi ce in 2012.

In the last fi ve years, he has led on a number of high profi le murder cases and handled the communications around the conviction of Match.com serial rapist Jason Lawrance, which gained international coverage. Jonny has a background in fi lmmaking, having studied fi lm and television production at university, and worked as a freelance cameraman and editor for several years. He is now using his skills and experience to transform the way the force uses video to engage with its audiences, with a particular focus on creating innovative mini-documentaries for social media.

Melissa O’Gorman | Media and Public Relations Offi cer, Derbyshire Constabulary

Melissa has worked in police communications for a decade, joining Derbyshire Constabulary in October 2007.

She is the lead press offi cer at Derbyshire Constabulary in the areas of counter-terrorism, professional standards, modern slavery and hate crime. She has been awarded a commendation from the chief constable for her communications work on a long-running murder inquiry and her campaign to catch a serial sex attacker earlier this year has been commended by the SIO as being instrumental in his capture.

Prior to joining the force, Melissa spent four years as a print journalist. She has a BA in English Studies from the University of Nottingham and a Post Graduate Diploma in Newspaper Journalism from Nottingham Trent University.

Operation Tatin - Derbyshire Police

Nicola Atter | Corporate Communications Manager, Norfolk

An accomplished and skilled public relations professional, Nicola has worked across Norfolk in public organisations and private company PR in management and team roles to deliver news and information tailored to a variety of audiences. Nicola has over eighteen years of experience in crisis communications, public affairs, media relations, change communications and external engagement, often in high profi le, pressured or live situations. She has led the police communications response to recent events such as the risk to Norfolk from fl ooding in January, the change in threat level around terrorism for the county, the policing response to county wide drug dealing and the East Harling murder.

Disorder in Cromer

20


Jack Storey | Communications and Engagement Offi cer, Nottinghamshire Police

Jack Storey has been a Communications and Engagement Offi cer at Nottinghamshire Police since 2011 and stepped into a senior role in 2014. He leads a team responsible for developing communication strategies, broadcast documentaries and responding to public and media scrutiny.

Educated at the University of Edinburgh and graduating with a master’s degree in 2010 Jack has since worked in a number of journalistic and communicative capacities. A highlight being production, managing a reportage style documentary following the 2010 Haiti earthquake.

Police Communication and the Family Court

Will Harris | Communications Manager, Cheshire Constabulary

Will began his career as a news journalist and deputy sports editor at local weekly newspaper, the Crewe Chronicle.

After seven years, he made the leap into police communications in 2014 by joining the Constabulary as a media offi cer on April Fools Day(!). He now holds the post of communications manager.

Will has played a leading role in managing the communications for some of the more signifi cant issues faced by the Constabulary in recent times, including the Bosley Mill disaster, the local fallout from the Manchester Arena attack and the ongoing, lengthy and complex investigation into the misconduct of a local authority.

Allegations of Non-recent Sexual Abuse – Striking the Right Balance

Simon Bailey | Chief Constable, Norfolk Police

Simon Bailey has been a police offi cer for 30 years, serving predominantly as a detective in King’s Lynn and Norwich.

In 1998, he was seconded to the National Crime Squad and as Detective Inspector he was responsible for managing covert operations at a national and international level targeting serious and organised crime gangs.

In 2000 he was further seconded to the Rosemary Nelson murder investigation based in Northern Ireland working there for three years before returning to Norfolk as Detective Superintendent leading the intelligence directorate.

In December 2005 Simon Bailey was promoted to the rank of Detective Chief Superintendent and became Head of Crime managing specialist crime and operations resources.

In 2007 he led the force modernisation programme and successfully passed the Police National Assessment Centre attending the Police National Strategic Command Course between October 2008 and February 2009.

In June 2013 following successful appointments as ACC and DCC within Norfolk, Mr Bailey was temporarily promoted to Temporary Chief Constable and in September 2013 was appointed Chief Constable by the Police and Crime Panel.

In January 2014 Mr Bailey became the NPCC lead for Child Protection Abuse Investigation and in May 2016 became national lead for Violence and Public Protection.

He is married with two children and two grandchildren. Educated at Wymondham College and Norwich City College and has a Cambridge University Masters Degree in Criminology and Police Management.

In January 2016, he was awarded the Queen’s Police Medal for Distinguished Service.

Communications Challenges – A Chief’s Constable’s Perspective


21


State of the Nation - Communication Panel

Simon Bailey | Chief Constable, Norfolk Police See previous entry

Simon Enright | NHS England

Simon enjoys using the skills learned in nearly two decades at the BBC to help infl uence audiences and inspire change to improve health care in England.

He is passionate about the NHS and keen to ensure it is accurately represented in the media, to parliament, and with key partners. He is also determined that NHS staff get the recognition they deserve for their commitment to providing diligent care, on the basis of need and not ability to pay.

Simon leads a team providing all round communication support for NHS England - press, public affairs, publishing, parliamentary briefi ng, marketing, brand management, events including the annual Innovation Expo conference, bulletins, campaigns, strategic communication and Freedom of Information.

Vikram Dodd | Guardian

Vikram Dodd is Police and Crime Correspondent for The Guardian newspaper and web site. He is also on the committee of the Crime Reporters Association and has been reporting on crime justice issues since the 1990s, starting with a particular interest in race. He has written extensively on the Stephen Lawrence case, including corruption issues. Since September 2001, then more so after 2005, his work included increased focus on terrorism, and since 2010, on police funding cuts.

Phil Roberts| Head of Regional and Local Programmes in the North East and Cumbria

Phil Roberts is Head of Regional and Local Programmes in the North East and Cumbria.

He is responsible for all the broadcast and online output produced locally by the BBC including BBC Radio Newcastle, BBC Radio Cumbria, BBC Tees, Look North, Inside Out and the BBC websites for the region.

Phil has had an extensive radio career, having become the youngest commercial radio Managing Director at the age of 26 when he headed up Red Dragon FM in Cardiff.

He started his career in his home town of Wrexham where he presented the breakfast show on MFM for fi ve years before joining Emap Radio in 1995, where he went on to became Managing Director of Metro Radio in Newcastle and Piccadilly Radio in Manchester.

In 2000, Phil became Emap’s Group Programme Director responsible for the group’s big city output and launching the Smash Hits radio show which went on to win a Sony Radio Gold.

In 2002, Phil was voted as the most infl uential person in music radio after he was appointed as Managing Director for music and events at Emap.

After 10 years working in commercial radio Phil joined the BBC in 2005 as Managing Editor of BBC Leeds.

He moved to BBC Radio Merseyside on attachment as Acting Managing Editor in 2007 before taking up his current role.

22


Delegates

Amber Foreman Avon & Somerset PCC

Rebecca Hehir Avon & Somerset PCC

Liz Drury Avon and Somerset

Zoe Hebden Avon and Somerset

Charlotte Lowe Avon and Somerset

Leigh Smith Bedfordshire

Dwayne Caines Bermuda

Jo Hall British Transport

Rhianne Pope British Transport

Connie Primmer British Transport

Chandni Tanna British Transport

Oliver Walsh British Transport

Matthew Woodhouse British Transport

Will Harris Cheshire

Louise Lowry Cheshire

Lynn Marsh Cheshire

Chris Webb Chris Webb Communications

Emily Boneham City of London

Sebastian Buckle City of London

John Ellul City of London

Ellie Kiai City of London

Jamie Shoesmith City of London

Rachael Stirling City of London

Jon Southgate College of Policing

Jonathan Birkin Derbyshire

Tom Holdcroft Derbyshire

Jonathan Leach Derbyshire

Melissa O’Gorman Derbyshire

Ben Sherwin Derbyshire

Phil Viles Derbyshire

Siobhan Helps Devon & Cornwall

Daniel Mountain Devon & Cornwall

Sarah Shervington Devon & Cornwall

Jan Teague Devon & Cornwall

Philippa Thompson Devon & Cornwall

David Bailey Digital Policing Portfolio

Jasmine Frou Dorset

Harry Hogger Dorset

Fiona Macdonald Dorset

Yasmin Wall Dorset

Anna James Dyfed-Powys

Emma Northcote Dyfed-Powys

Alana Perrin Dyfed-Powys

Natasha Agombar Essex

Lucy Badham Essex

Elizabeth Bull Essex

David Paramore Essex

Heather Turner Essex

Rosh Patel Gloucestershire

Jo Webb Gloucestershire

Daniel White Gloucestershire

Amanda Coleman Greater Manchester

Lyndsey Dudley Greater Manchester

Kieanna Jackson Greater Manchester

Louise Letman Greater Manchester

Melissa Pye Greater Manchester

Sally Adams Hampshire

Julie Jones Hampshire

Jon Lee Hampshire

Ben Pratt Hampshire

Rachel Hyde Hertfordshire

Victoria West Hertfordshire

Suzanne Hughes Humberside

Tara Allen Lancashire

Andy Crook Lancashire

Johanna Duckworth Lancashire

Paula Duxbury-Lowe Lancashire

Helen Campbell Leicestershire

Matthew Cobb Leicestershire

Hellen Jackson Leicestershire

Ruth Mansfi eld Leicestershire

Shilpa Mistry Leicestershire

Catherine Oakes Leicestershire

Natalie Proffi tt Leicestershire

Rhiannon Roberts Leicestershire

Meredith Watts Leicestershire

Sejal Modha Liberal

Sam Charles D’Cruz Metropolitan Service


23

Pete Davey Metropolitan Service

Elaine Foster-Searle Metropolitan Service

Julian Hurst Metropolitan Service

Raju Miah Metropolitan Service

Mark Ottowell Metropolitan Service

Ed Stearns Metropolitan Service

Lucy Taggart Metropolitan Service

Jenny Walker National Police Air Service

Nicola Growcott National Police Chiefs’ Council

Toby Williams National Police Chiefs’ Council

Lynne Arnold NCTP

Vicky Bull NCTP

Alastair Campbell NCTP

Alex Fedorcio NCTP

Nicola Atter Norfolk

Sue Appleton North Wales

Delyth Jones North Wales

Luisa Askew Northamptonshire

Richard Edmondson Northamptonshire

Marie Forsyth Northamptonshire

Denise Langford Northamptonshire

Claire Tompkins Northamptonshire

Neil Preston Northumbria

Donna Jordan Nottinghamshire

Ralph Shepherd Nottinghamshire

Joe Ward Nottinghamshire

Hannah Bickers National Crime Agency

Adam Edwards National Crime Agency

Christopher Taylor NPCC

Jacqui Hanson NPCC Operation Hydrant

Louise Sheasby NPCC Operation Hydrant

Rosie Sobieraj NPCC Operation Hydrant

Leanne Barnett PSNI

Mark Fay PSNI

Jolene Harte PSNI

Gary Strain PSNI

Lorraine Homer Police Supt Association

Carrie-Anne Hayter South Wales

Catherine Llewellyn South Wales

Carly Yeates South Wales

Stacey Boote South Yorkshire

Carrie Goodwin South Yorkshire

Kirsty Haken South Yorkshire

Jade Sandhu South Yorkshire

Rebecca Lord Staffordshire

Claire Stanley Staffordshire

Colin Adwent Suffolk

Rebecca Byng Surrey

Williamson Helen Surrey

Amy Pullen Surrey

Ruth Shulver Surrey

Ollie Lacey Sussex

Jill Pedersen Sussex

Katie Perkin Sussex

Michelle Campbell Thames Valley

Claire Ingram Thames Valley

Holly Turner Thames Valley

Kate Quilley Warwickshire & West Mercia

Sarah Astbury West Midlands

Jarleth Eaton West Midlands

Deb Edmonds West Midlands

Amy Haycock West Midlands

Hilary Hopker West Midlands

Joanne Hunt West Midlands

Charlotte Rochelle West Midlands

Nigel Swift West Yorkshire

Dolores Cowburn West Yorkshire PCC

Dave Iveson West Yorkshire PCC

Kat Fleet Wiltshire

Simone Matthews Wiltshire

Scott McPherson Wiltshire

Clare Mills Wiltshire

In association with

Lincolnshire, the home of the National Police Communicators Course, now in its 31st year, and the Strategic Media Handling Course

Police Communicator Courses - the PP series

Is designed for recently appointed police and PCC communicators, although the content of the course is constantly updated and those in post for some time will benefi t from the experience. It has the reputation of a two week course crammed into one and consists of a range of presentations and practical sessions all designed to be relevant to people dealing with the media in a law enforcement environment.

Comments from Participants who have completed the Police Communicators Course:

The presentations have been fi rst class. The whole course has totally exceeded my expectations

The course was amazing! So happy I was able to attend.

I really am struggling to fi nd criticism – the week has been fantastic!

I have three years experience in police comms and I’ve been blown away by how informative and interesting the course has been. I couldn’t recommend it highly enough!

This course was amazing and has made me feel much more confi dent about dealing with the media.

The vast majority of presentations were incredible and it was great to meet colleagues from all over the country.

Best course I’ve been on!

Strategic Media Handling Course – PPD series

Is a development course for police communicators and senior police offi cers. It is a combination of a number of major incident case studies and practical sessions designed to provoke strategic thinking and an all day session on developing a media strategy for a crisis.

Comments from Participants who have completed the Strategic Media Handling Course:

Really challenging but thought provoking – excellent overall organisation.

Really useful development and useful next stage from the press offi cers course.

Fantastic advice and strategies for coping in crisis situations.

A great follow-on course with no repetition from the previous PP course.

Well planned and designed and provided an invaluable all round insight and experience.

I really enjoyed this course and wish I’d been able to go on it sooner – very well organised and planned.

Intense and enjoyable – clear and concise presentations and very relevant insights.

Much enjoyed it and very useful thank you!

2018 Schedule for the PP courses:

PP59: Sunday 18th to Friday 23rd March 2018

PP60: Sunday 7th to Friday 12th October 2018

2018 Schedule for the PPD courses:

PPD25: Tuesday 6th to Friday 9th March 2018

PPD26: Tuesday 5th to Friday 8th June 2018

The most recent course brochure can be viewed at: www.lincs.police.uk/mediacourses

For further details contact: [email protected]

Corporate CommunicationsLincolnshire Police Headquarters

PO Box 999Lincoln LN5 7PH

Telephone: 01522 558028

[email protected]@lincs.pnn.police.uk

national conference 2017 - lincolnshire police · 2018. 11. 15. · national npcc lead for digital...

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