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Page 1: National Consumer Week 2015 National Consumer Week 2015 seeks to raise awareness and promote the use of new consumer rights that were brought into force
Page 2: National Consumer Week 2015 National Consumer Week 2015 seeks to raise awareness and promote the use of new consumer rights that were brought into force

National Consumer Week 2015

National Consumer Week 2015 seeks to raise awareness and promote the use of new consumer rights that were brought into force through Consumer Rights Act legislation on 1 October 2015. This year’s campaign Know your New Rights will launch in England and Wales on 2 November 2015.

Page 3: National Consumer Week 2015 National Consumer Week 2015 seeks to raise awareness and promote the use of new consumer rights that were brought into force

National Consumer Week Partners

For the Know your New Rights campaign Citizens Advice is working with• National Trading Standards (NTS)• Chartered Trading Standards Institute (CTSI) • Department for Business Innovation and Skills (BIS)

The following infographics have been provided by BIS.

Page 4: National Consumer Week 2015 National Consumer Week 2015 seeks to raise awareness and promote the use of new consumer rights that were brought into force
Page 5: National Consumer Week 2015 National Consumer Week 2015 seeks to raise awareness and promote the use of new consumer rights that were brought into force
Page 6: National Consumer Week 2015 National Consumer Week 2015 seeks to raise awareness and promote the use of new consumer rights that were brought into force
Page 7: National Consumer Week 2015 National Consumer Week 2015 seeks to raise awareness and promote the use of new consumer rights that were brought into force
Page 8: National Consumer Week 2015 National Consumer Week 2015 seeks to raise awareness and promote the use of new consumer rights that were brought into force
Page 9: National Consumer Week 2015 National Consumer Week 2015 seeks to raise awareness and promote the use of new consumer rights that were brought into force
Page 10: National Consumer Week 2015 National Consumer Week 2015 seeks to raise awareness and promote the use of new consumer rights that were brought into force

Further information

Find out more about the National Consumer Week campaign and free resources via webpage www.citizensadvice.org.uk/the-consumer-rights-act-2015 Twitter: @citizensadviceFacebook: facebook.com/citizensadvice#consumerrightsNational Consumer Week education resourceswww.citizensadvice.org.uk/about-us/how-we-provide-advice/our-prevention-work/education/education-resources/

http://www.citizensadvice.org.uk/the-consumer-rights-act-2015
https://www.citizensadvice.org.uk/about-us/how-we-provide-advice/our-prevention-work/education/education-resources/
https://www.citizensadvice.org.uk/about-us/how-we-provide-advice/our-prevention-work/education/education-resources/
https://www.citizensadvice.org.uk/about-us/how-we-provide-advice/our-prevention-work/education/education-resources/

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