national governors association july 2012

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Growing The Next Big Idea What We’ve Learned About Startups

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Page 1: National governors association july 2012

Growing The Next Big Idea

What We’ve Learned About Startups

Page 2: National governors association july 2012

What Have We Learned?

Page 3: National governors association july 2012

What Have We Learned?

Lesson 1: Types of Startups

Lesson 2: Ecosystem

Lesson 3: How to Fail Less

Lesson 4: Can we Teach Entrepreneurship?

Page 4: National governors association july 2012

Lesson 1: Types of Startups

Page 5: National governors association july 2012

Lifestyle Startups Work to Live their Passion

Page 6: National governors association july 2012

Startup

Lifestyle Startups Work to Live their Passion

• Serve known customer with known product

• Work for their passion

Page 7: National governors association july 2012

Social Entrepreneurship Startups

Page 8: National governors association july 2012

Large Non-Profit

Social Startup

Social Entrepreneurship Startups

• Solve pressing social problems• Social Enterprise: Profitable• Social Innovation: New Strategies

Page 9: National governors association july 2012

Small Business StartupsWork to Feed the Family

Page 10: National governors association july 2012

Small BusinessStartup

Small Business StartupsWork to Feed the Family

• Serve known customer with known product

• Feed the family

Page 11: National governors association july 2012

Small BusinessStartup

Exit Criteria- Business Model found- Profitable business- Existing team< $500K in revenue

Small Business StartupsWork to Feed the Family

• known customer known product

• Feed the family

Page 12: National governors association july 2012

Small BusinessStartup

Small Business Startups

• 5.7 million small businesses in the U.S. <500 employees• 99.7% of all companies• ~ 50% of total U.S. workers

http://www.sba.gov/advo/stats/sbfaq.pdf

Page 13: National governors association july 2012

Scalable Startup

Page 14: National governors association july 2012

ScalableStartup

Large Company

Scalable Startup

• In contrast a scalable startup is designed to grow big• Typically needs risk capital• What Silicon Valley means when they say “Startup”

Search Execute

Page 15: National governors association july 2012

ScalableStartup

Large Company

Scalable Startup

Goal is to solve for: unknown customer and

unknown features

Search

Page 16: National governors association july 2012

ScalableStartup

Large Company

Exit Criteria- Business model found- Total Available Market > $500M- Can grow to $100M/year

Scalable StartupBorn to Be Big

Search Execute

Page 17: National governors association july 2012

Buyable StartupBorn to Sell

Page 18: National governors association july 2012

ScalableStartup

$5 to 50M Acquisition

Buyable StartupBorn to Sell

Typically: Internet, Mobile, Gaming Apps

Search Sell

Page 19: National governors association july 2012

ScalableStartup

$5 to 50M Acquisition

Buyable Startup

Goal is to solve for: Internet and Mobile Apps

Search Sell

Sell to larger company

Page 20: National governors association july 2012

Transition Large Company

ScalableStartup

Sustaining Innovation

• Existing Market / Known customer• Known product feature needs

Large Company Sustaining InnovationInnovate or Evaporate

Page 21: National governors association july 2012

Large Company Disruptive Innovation

New Division Transition Large

Company

Disruptive Innovation• New Market• New tech, customers, channels

Page 22: National governors association july 2012

Large Company Disruptive Innovation

New Division Transition Large

Company

Disruptive Innovation• Build• Partner• Acquire - IP - Talent - Product - Customers - Business

Page 23: National governors association july 2012

Large Company Disruptive Innovation

New Division Transition Large

Company

Disruptive Innovation• Build• Partner• Acquire

= an internal corporate startup

Page 24: National governors association july 2012

Summary Lesson 1: Multiple Types of Startups

Policies, Funding and Tactics DifferTechniques to build them are the same

Page 25: National governors association july 2012

Lesson 2: History of a Startup Ecosystem

Page 26: National governors association july 2012

Silicon Valley Was a Series of Unintended Consequences

Page 27: National governors association july 2012

Outward-Facing Research University Building Weapons System

1946 – 1968 WWII/Cold War

Page 28: National governors association july 2012

Massive Government R&D Investment in Weapons Systems

1956 – 1980’s Cold War

Page 29: National governors association july 2012

One Professor Changes The System

1925 – 1965 University/Military/Industry

Page 30: National governors association july 2012

Sputnik Launches Venture Investing

1958 – SBIC Program

Page 31: National governors association july 2012

Regulatory Change Accelerates Venture Capital

1979 – Change in Employee Retirement Income Security Act

Pension Funds Pile In

Page 32: National governors association july 2012

Culture Embraced Technology Risk

1958 – Today

Recognized that 90% of startups fail

Page 33: National governors association july 2012

Culture Embraced Financial Risk

1968 – Today

Experienced Advice

Tolerance For Risk

Long Term Interest Aligned

Page 34: National governors association july 2012

So What Lessons Can We Learn To Build Innovation?

Without Cold War Funding

Page 35: National governors association july 2012

Technology Ecosystem: Infrastructure

Entrepreneurs VentureFinance

Crisis ProfitMotivation

24/7 UtilitiesPredictableEconomic System

Infrastructure StableLegal System

ResearchUniversities

Risk TakingCulture Entrepreneurial Outward-FacingTech Universities

Free flow ofPeople/Info

Customer Development

Management Tools

AgileDevelopment

Business ModelDesign

Page 36: National governors association july 2012

Technology Ecosystem: Culture

Entrepreneurs VentureFinance

Crisis ProfitMotivation

24/7 UtilitiesPredictableEconomic System

Infrastructure StableLegal System

ResearchUniversities

Risk TakingCulture Accelerators, Incubators

Outward-FacingTech Universities

Free flow ofPeople/Info

Customer Development

Management Tools

AgileDevelopment

Business ModelDesign

Page 37: National governors association july 2012

Technology Ecosystem: Tools

Entrepreneurs Risk Capital

Crisis ProfitMotivation

24/7 UtilitiesPredictableEconomic System

Infrastructure StableLegal System

ResearchUniversities

Risk TakingCulture Accelerators, Incubators

Outward-FacingTech Universities

Free flow ofPeople/Info

Customer Development

Management Tools

AgileDevelopment

Business ModelDesign

Page 38: National governors association july 2012

Technology Ecosystem: Motivation

Entrepreneurs Risk Capital

Crisis ProfitMotivation

24/7 UtilitiesPredictableEconomic System

Infrastructure StableLegal System

ResearchUniversities

Risk TakingCulture Accelerators, Incubators

Outward-FacingTech Universities

Free flow ofPeople/Info

Customer Development

Management Tools

AgileDevelopment

Business ModelDesign

Page 39: National governors association july 2012

Technology Ecosystem

Entrepreneurs Risk Capital

Crisis ProfitMotivation

24/7 UtilitiesPredictableEconomic System

Infrastructure StableLegal System

ResearchUniversities

Risk TakingCulture Accelerators, Incubators

Outward-FacingTech Universities

Free flow ofPeople/Info

Customer Development

Management Tools

AgileDevelopment

Business ModelDesign

Page 40: National governors association july 2012

Lesson 3: Making Startups Fail Less

Lessons From Silicon Valley and the National Science

Foundation

Page 41: National governors association july 2012

After 50 years of Silicon Valley

We Now Know How To Build Startups

Page 42: National governors association july 2012

More startups fail from a lack of customers than from a failure of product development

Page 43: National governors association july 2012

What We Used to Believe

Page 44: National governors association july 2012

Startups are Smaller Versions of Large Companies

Page 45: National governors association july 2012

What We Now Know

Page 46: National governors association july 2012

Startups are Not Smaller Versions of Large Companies

Page 47: National governors association july 2012

Startups SearchLarge Companies Execute

Page 48: National governors association july 2012

What We Used to Believe

Page 49: National governors association july 2012

All I Need to Do is Execute the Plan

Page 50: National governors association july 2012

Actual Photo of What Happens When

Plan Meets

First Contact With Customers

Page 51: National governors association july 2012
Page 52: National governors association july 2012

All I Need is the 5- Year Forecast

Page 53: National governors association july 2012

Previous 5-Year Plans

Page 54: National governors association july 2012

What We Now Know

Page 55: National governors association july 2012

No Business Plan Survives First Contact

With Customers

Page 56: National governors association july 2012

Searching comes before the plan

Page 57: National governors association july 2012

What’s A Startup?

Page 58: National governors association july 2012

A temporary organization designed to search

for a repeatable and scalable business model

Page 59: National governors association july 2012

A temporary organization designed to search

for a repeatable and scalable business model

Page 60: National governors association july 2012

A temporary organization designed to search

for a repeatable and scalable business model

Page 61: National governors association july 2012

A temporary organization designed to search

for a repeatable and scalable business model

Page 62: National governors association july 2012

© 2012 Steve Blank

Page 63: National governors association july 2012

But,Realize They’re Hypotheses

Page 64: National governors association july 2012
Page 65: National governors association july 2012

Customer Development is how you search for the model

Page 66: National governors association july 2012
Page 67: National governors association july 2012

Summary Lesson 3: Making Startups Fail Less

1. Startups Are Not Smaller Versions Of Large Companies

2. Customer Development & Business Models – Replace Business Plans

Page 68: National governors association july 2012

Lesson 4: Can We Teach This?

Page 69: National governors association july 2012

Can We Teach This?

Lean LaunchPad Class

8 Weeks, 100 Customer Calls

Page 70: National governors association july 2012

Can We Teach This?

Lean LaunchPad Class

National Science Foundation

Page 71: National governors association july 2012

The Data Says Yes You Can

Page 72: National governors association july 2012

Knowledge about Startups?Coming Into the Class

Page 73: National governors association july 2012

Knowledge About Startups?After the Class

Page 74: National governors association july 2012

The Data Says It Will Create New Companies

Page 75: National governors association july 2012

Knowledge About Building a CompanyComing Into the Class

Page 76: National governors association july 2012

Knowledge About Building a CompanyAfter the Class

Page 77: National governors association july 2012

What About the Other 99%

Will this Work on Main Street?

Page 78: National governors association july 2012

Small businesses are being built with business tools from the 1950’s

Page 79: National governors association july 2012

These Techniques Now Can Help Small Business Fail Less

Page 80: National governors association july 2012

In Closing:

So What Can States Do?

Page 81: National governors association july 2012

Recommendation 1

Encourage Fail Fast and Move Fast Culture

Page 82: National governors association july 2012

Recommendation 2

Encourage Incubators / Accelerators

Page 83: National governors association july 2012

Recommendation 3

Incent Risk Capital to Locate Next to Your Entrepreneurial Centers

Page 84: National governors association july 2012

Recommendation 4

Encourage Your Universities to build 21st Century

Entrepreneurship Curriculum

+

Page 85: National governors association july 2012

Recommendation 5

EncourageSmall Business Initiatives

to Adopt these Same Techniques

Page 86: National governors association july 2012

I’ve open-sourced all this material

Happy to share it

[email protected]

Curriculum, Syllabus, Slides, Teaching Guide and On-line Courses all available for free www.steveblank.com