national grid rate hike

Upload: the-post-standard

Post on 10-Apr-2018

219 views

Category:

Documents


0 download

TRANSCRIPT

  • 8/8/2019 National Grid Rate Hike

    1/192

    STATE OF NEW YORK

    PUBLIC SERVICE COMMISSION

    CASE 10-E-0050 - Proceeding on Motion of the Commission as to

    the Rates, Charges, Rules and Regulations of

    Niagara Mohawk Power Corporation for Electric

    Service

    NOTICE FOR FILING EXCEPTIONS

    (Issued November 17, 2010)

    Attached is the Recommended Decision of

    Administrative Law Judges William Bouteiller and

    Rudy Stegemoeller in this proceeding. Briefs on exceptionsare due electronically to the Secretary at

    [email protected] and to all active parties by

    4:00 p.m. on Wednesday, December 8, 2010. A hard copy must

    also be express mailed by that date to the Administrative Law

    Judge and to any active party who has requested hard-copy

    service.

    Briefs opposing exceptions are due by 4:00 p.m. on

    Thursday, December 23, 2010, following the same procedures.

    The parties briefs should adhere to the guidelines for filing

    documents with the Secretary (www.dps.state.ny.us and clicking

    on filing guidelines).

    JACLYN A. BRILLINGSecretary

    Attachment

    Digitally Signed by SecretaryNew York Public Service Commission

    Jaclyn A. Brilling

  • 8/8/2019 National Grid Rate Hike

    2/192

    STATE OF NEW YORK

    PUBLIC SERVICE COMMISSION

    CASE 10-E-0050 Proceeding on Motion of the Commission as to

    the Rates, Charges, Rules and Regulations of

    Niagara Mohawk Power Corporation for Electric

    Service.

    RECOMMENDED DECISION

    BY

    WILLIAM BOUTEILLER

    RUDY STEGEMOELLER

    ADMINISTRATIVE LAW JUDGES

  • 8/8/2019 National Grid Rate Hike

    3/192

    CASE 10-E-0050

    -i-

    TABLE OF CONTENTS

    INTRODUCTION................................................... 1The Parties to the Proceeding................................ 2Multi-Year Rate Proposal..................................... 3Settlement Efforts and Stipulated Matters.................... 4Public Comments.............................................. 4Overall Recommendations...................................... 5

    SERVICE COMPANY ISSUES......................................... 6Overview..................................................... 6Structural Issues........................................... 10Case-Specific Issues........................................ 111. Expenses improperly assigned to regulated affiliates.. 112. Expenses over-allocated to Niagara Mohawk............. 173. Failure to properly normalize expenses incurred during

    the Historic Test Year............................... 20Micro Adjustments........................................... 20Remedy...................................................... 29

    REVENUES...................................................... 36Merchant Generator Stand-By Service Revenues................ 36Sales Forecast.............................................. 38Revenue Decoupling.......................................... 38RDM Target Index............................................ 40Large Customers Exclusion................................... 43

    EXPENSES...................................................... 48Operation and Maintenance (O&M) Expense Stipulations........ 48Uncollectibles.............................................. 48Variable Pay................................................ 51Bonus Pay Expense......................................... 55Labor and Fringe Benefit Capitalization Rates............... 56Pension Expense............................................. 60Other Post-Employment Benefits (OPEBs)...................... 61Office Building Costs....................................... 62Transportation Expense...................................... 661. Leased Vehicles....................................... 662. Vehicle Fuel Costs.................................... 68

    Major Storm Expense......................................... 68Major Storm Fund............................................ 71Accounting Changes.......................................... 72Property Taxes.............................................. 74Payroll Taxes............................................... 78Imputed Savings: Synergy, Business Initiatives, Productivity

    and Austerity............................................... 791. Synergy Savings....................................... 802. Savings Related to Business Initiatives............... 853. Productivity.......................................... 894. Austerity............................................. 92

  • 8/8/2019 National Grid Rate Hike

    4/192

    CASE 10-E-0050

    -ii-

    RATE BASE..................................................... 99Capital Expenditures Stipulation............................ 99Working Capital............................................ 101Depreciation............................................... 103VERO Employees............................................. 107Construction Work in Progress.............................. 109Jamestown Transmission Tie................................. 112Pace/NRDC Non-Wires Alternative............................ 115

    COST OF CAPITAL.............................................. 117Total Capitalization The Common Equity Component......... 117Rate of Return on Equity................................... 122Current Debt Interest Rates................................ 130

    REVENUE REQUIREMENT SUMMARY.................................. 131REVENUE REQUIREMENT ALLOCATIONS.............................. 131Uncontested proposals...................................... 132Contested Proposals........................................ 1331. Flex Rate Issues..................................... 1332. Marginal Cost-of-Service Study....................... 1343. Exit Fees............................................ 1364. S.C. Nos. 3 and 3A Customer Charges.................. 1365. Revenue Allocation, Amortization of CTCs and Deferrals

    .................................................... 137Merger Rate Plan Deferrals................................. 145CTC Expiration............................................. 146Lighting................................................... 150NYPA....................................................... 150

    ENERGY SUPPLY MATTERS AND MERCHANT FUNCTION CHARGES.......... 151Energy Supply Settlement and Stipulation................... 151Merchant Function Charges.................................. 152

    LOW INCOME CUSTOMERS AND ECONOMIC DEVELOPMENT................ 157Low-Income Customers....................................... 157Economic Development....................................... 158

    RELIABLE SERVICE PERFORMANCE MEASURES........................ 158CUSTOMER SERVICE............................................. 159Customer Service Quality Metrics........................... 159

    DEFERRAL ACCOUNTING AND EXPENSE TRUE-UPS..................... 161Overview................................................... 161Carrying Charges on Deferred Balances...................... 163Unaudited Deferrals........................................ 165Mandated Regulatory, Legislative and Accounting Changes.... 166Electric Delivery Adjustment Mechanism..................... 167Property Tax Deferrals..................................... 169Service Company Allocation Methodology..................... 170Federal Income Taxes Repair Costs........................ 170Religious Rates Deferral................................... 173Site Investigation and Remediation......................... 174Major Storm Deferral Account............................. 176

  • 8/8/2019 National Grid Rate Hike

    5/192

    CASE 10-E-0050

    -iii-

    Medicare Act Tax Benefit Deferral........................ 177Generation Stranded Cost Deferral Mechanism.............. 177Merchant Function Charge Deferral........................ 178

    MISCELLANEOUS MATTERS........................................ 178State Sales Tax Refund Case 10-M-0205.................. 178

  • 8/8/2019 National Grid Rate Hike

    6/192

    STATE OF NEW YORK

    PUBLIC SERVICE COMMISSION

    CASE 10-E-0050 Proceeding on Motion of the Commission as to

    the Rates, Charges, Rules and Regulations of

    Niagara Mohawk Power Corporation for Electric

    Service.

    RECOMMENDED DECISION

    WILLIAM BOUTEILLER

    RUDY STEGEMOELLER

    ADMINISTRATIVE LAW JUDGES:

    INTRODUCTION

    On January 29, 2010, Niagara Mohawk Power Corporation

    filed with the New York Public Service Commission to increase

    its electric delivery revenues by $390.6 million, an amount that

    is 12.5% of its total aggregate revenues and 26% of its electric

    delivery revenues.1

    The Commission suspended the rate filing to

    December 28, 2010 and arrangements were made for the Commission

    to render its rate decision in January 2011.2

    1 Niagara Mohawk does business in the name of its parent

    company, National Grid. We refer to the electric company as

    Niagara Mohawk to distinguish it from its parent who is also

    discussed and considered herein.

    Staff and the

    intervenor parties to the proceeding pre-filed their testimony

    2 Early in this case, Niagara Mohawk agreed to a one-monthextension of the suspension period to provide the Department

    of Public Service (DPS) Staff auditors additional time to

    examine the rate filing. By the terms of their arrangement,

    Niagara Mohawk will be made whole for the revenues due in

    the month of January 2011 when it otherwise would have

    expected to book the new revenues the Commission would have

    authorized in December 2010.

  • 8/8/2019 National Grid Rate Hike

    7/192

    CASE 10-E-0050

    -2-

    in July and August 2010, and evidentiary hearings were held

    during the first half of September 2010. Public statement

    hearings were held in Syracuse, Albany and Buffalo on

    October 26, 27 and November 3, 2010, respectively.

    The Parties to the Proceeding

    The parties in this case are Niagara Mohawk, DPS

    Staff, and various intervenors. Staff is charged to represent

    the public interest and to perform a comprehensive audit of the

    rate filing. The staff team draws from various professional and

    academic disciplines including: accounting, finance,

    engineering, economics, environmental studies and consumerinterests.

    The parties also include the State Consumer Protection

    Board (CPB) which has a statutory responsibility to examine

    utility company rate filings and to participate in rate

    proceedings;3 Multiple Intervenors (MI), an unincorporated

    association of 55 industrial, commercial and institutional

    energy consumers; and the New York Power Authority (NYPA), which

    allocates some of its electricity to industrial customers in the

    Niagara Mohawk service area. PACE Energy and Climate Center and

    the National Resources Defense Council appeared jointly in this

    case, and an Alliance of Municipal Parties4 also participated, as

    well as a coalition of towns and cities referred to as the

    Municipalities.5

    3 Public Service Law (PSL) 24-a.

    All the parties submitted initial briefs on

    October 8 and provided reply briefs on October 25, 2010. Their

    4 Twenty-four towns and villages within the counties of

    St. Lawrence and Franklin.

    5 Town of Amherst, Town of Tonawanda, Village of Kenmore, City

    of Syracuse, and City of Buffalo.

  • 8/8/2019 National Grid Rate Hike

    8/192

    CASE 10-E-0050

    -3-

    respective positions and views on salient matters are presented

    throughout this report of the proceedings.

    The Municipalities entered this case to address

    Niagara Mohawks proposal to increase street lighting rates and

    charges. In its filing, the Company proposed to increase street

    lighting rates in 2012 and 2013 but not in 2011. Subsequently,

    Niagara Mohawk decided to limit its revenue increase request to

    2011; therefore, the Municipalities withdrew their evidentiary

    presentation addressing the 2012 and 2013 street lighting rates.

    The Municipalities can be expected to reappear the next time

    Niagara Mohawk proposes to increase street lighting rates.

    Multi-Year Rate Proposal

    With its $390.6 million rate proposal for 2011,

    Niagara Mohawk also submitted rate proposals for 2012 and 2013.

    In 2012, the Company proposed to increase electric delivery

    revenues by $32 million. In 2013, it proposed to decrease

    electric delivery revenues by $31 million. The 2012 and 2013

    proposals have not been developed on the record and, for all

    practical purposes, they have been withdrawn by the Company.

    DPS Staff was not able, with the amount of time it had in this

    case, to audit the Companys operations fully and to extend its

    audit to include a review of Niagara Mohawks operations and

    finances for 2012 and 2013. At the evidentiary hearings in

    September 2010, Niagara Mohawk decided it would only litigate a

    one-year rate case. Consequently, all issues pertaining to 2012

    and 2013 were not joined and such matters were not addressed bythe parties who potentially oppose various aspects of the

    Companys proposals beyond 2011. All rate design proposals for

    2012 and 2013 have dropped out of this case, including the

    proposal to increase street lighting rates.

  • 8/8/2019 National Grid Rate Hike

    9/192

    CASE 10-E-0050

    -4-

    Settlement Efforts and Stipulated Matters

    On August 10, 2010, Niagara Mohawk provided notice of

    its settlement discussions with the parties.6 The parties

    settlement efforts were conducted in mid-August 2010; however,

    they did not produce a joint proposal in this case. Instead,

    they resulted in six stipulations that address: energy supply

    issues (Exhibit 390); low income program, issues and economic

    development (Exhibit 391); revenue decoupling (Exhibit 392);

    rate design, customer and market issues (Exhibit 393); capital

    investment and operating & maintenance spending (Exhibit 394);

    and various adjustments proposed by the DPS Staff auditors.7

    To the extent the parties stipulations are

    uncontested and reasonable, we report and recommend them,

    accordingly. In several instances, the stipulations are opposed

    by Multiple Intervenors and in those instances we treat the

    stipulations the same as any other contested matter developed on

    the evidentiary record.

    Public Comments

    Throughout this proceeding, the Commission has

    received customer comments in the mail, over the internet, by

    telephone and in person.

    Public statement hearings were held in Syracuse

    (October 26), the Albany area (October 27) and Buffalo

    (November 3). Fifty-three people spoke at the hearings, a

    majority of whom were in Syracuse. As of November 17, 2010,

    348 written comments had been received and posted on the

    6 August 10, 2010 letter from Catherine L. Nesser, Esq. to the

    Secretary to the Commission pursuant to 16 NYCRR 3.9(a).

    7 The parties did not reach their last stipulation until after

    the record closed. It accompanied the briefs submitted on

    October 8, 2010.

  • 8/8/2019 National Grid Rate Hike

    10/192

    CASE 10-E-0050

    -5-

    Commissions website. On October 28 a petition was received,

    signed by 61 customers, asking that the rate increase be denied

    and requesting other forms of customer protection.

    A large majority of the comments were from residential

    customers, nearly all of whom oppose the proposed rate increase.

    Comments and resolutions in opposition to the increase were also

    received from businesses, elected officials, and municipalities.

    Commenters expressed three principal types of

    arguments against the rate increase. Many cited the poor

    economy and the personal hardship it was causing, stating that

    under the current circumstances no type of increase is justified

    or bearable. A large number of commenters noted that the

    delivery portion of their Niagara Mohawk bill was significantly

    larger than the commodity portion. Customers wondered how that

    could be possible, and cited it as a reason to deny any increase

    in delivery rates. Related to this point, a significant number

    of customers wrote that they had undertaken efficiency measures

    but were not rewarded with lower delivery rates. Finally, a

    substantial, though smaller, group of customers wrote that

    utility employees were well paid and not as productive as

    employees in competitive industries.

    A number of civic associations expressed support for

    Niagara Mohawk. Regional economic development agencies, and

    some businesses, wrote in support of a balanced approach,

    recognizing the need to maintain reliability as well as National

    Grids role in fostering economic development.

    Overall Recommendations

    Following discovery and stipulations, the Companys

    proposed rate increase is $361.2 million. As a result of our

    examination of the evidence of record and the merits of the

    parties arguments on brief, we are recommending that the

  • 8/8/2019 National Grid Rate Hike

    11/192

    CASE 10-E-0050

    -6-

    Commission allow Niagara Mohawk to increase its revenues for

    2011 by $99.258 million, or $262 million less than the Companys

    proposal.

    We recommend that delivery rates for residential and

    small commercial customers not increase in 2011. The Company

    proposed, and DPS Staff and CPB concur, that the collection of

    Competitive Transition Charges (CTCs) be extended as necessary

    to offset the rate increase that the residential and small

    commercial customers would otherwise experience. By this means,

    the Companys financial performance can be improved and, at the

    same time, customers can be spared from experiencing any higher

    delivery rates.

    Not only did Niagara Mohawk propose to extend the

    collection of CTCs for residential and small commercial

    customers, it also proposed to do so for the large commercial

    and industrial customers. Given the position taken by Multiple

    Intervenors in this case, we are not recommending that the

    collection of CTCs from large customers be extended. Instead,

    we recommend to the Commission that the customers in the SC 3

    and SC 3A classes incur, in 2011, their respective portion of

    the $99.3 million rate increase and continue to pay their

    remaining CTCs on the current schedule which concludes in

    December 2011. Thereafter, large customers will have no

    continuing obligation to pay any additional CTCs which will

    continue to be paid by residential and small commercial

    customers.

    SERVICE COMPANY ISSUES

    Overview

    National Grid has chosen to consolidate many of the

    administrative functions of its affiliated operating companies

    by means of shared service companies. The Company states that

  • 8/8/2019 National Grid Rate Hike

    12/192

    CASE 10-E-0050

    -7-

    this is an efficient organizational tool. In this proceeding,

    problems have arisen from the shared service approach, to the

    point where the Commission has instituted a separate proceeding

    to investigate the shared service organizations that perform

    Niagara Mohawk functions.8

    The service company charges to Niagara Mohawk,

    reflected in the projected rate year, total $316.4 million or

    approximately 29% of total electric O&M. Staff proposed a

    $26 million reduction, a portion of which it supports with

    specific examples, and the majority of which it presents as a

    macro adjustment to address the uncertainties surrounding

    service company expenses.

    The Company announced on

    September 15, 2010 that it was hiring an auditor to examine the

    service company issues. Notwithstanding these activities, it

    remains the task of this case to determine a revenue requirement

    for the rate year, including the extent to which affiliate

    transactions properly affect the establishment of a reasonable

    cost of service.

    9

    We find no evidence that National Grids shared

    service approach is motivated by an improper intent. The shared

    service approach represents National Grids attempt to establish

    the most efficient and effective system for managing its

    business. In general, efficient company operations are

    beneficial to ratepayers. However, to determine the impact of

    the shared service approach on ratepayers, the corporate

    organization must be structured to provide the information

    needed by each regulatory agency whose mission is to protect the

    8 Case 10-M-0451, Proceeding on Motion of the Commission to

    Investigate National Grid Affiliate Cost Allocations,

    Policies, and Procedures.

    9 The Staff adjustment was subsequently reduced to $20 million

    to reflect charges withdrawn by the Company.

  • 8/8/2019 National Grid Rate Hike

    13/192

    CASE 10-E-0050

    -8-

    interests of ratepayers within its jurisdictional service

    territory.

    That appears to be the issue here, and this aspect of

    the companys organizational structure lies at the heart of the

    matter. National Grid has organized its management along Lines

    of Business, served by shared service companies. This structure

    may be effective for accountability to the corporate parent, but

    it does not appear to have taken into account the requirements

    of state regulators whose duty it is to protect ratepayers. The

    essence of this dilemma is captured in the Companys rebuttal

    testimony, which states:

    The fact that the Company does not track ServiceCompany costs in the format sought by Staff does not mean

    that the Company cannot or does not effectively control and

    monitor Service Company costs.10

    The arguments surrounding shared service companies are

    sometimes difficult to follow, as they tend to reference Niagara

    Mohawk as an autonomous business, which is no longer the case

    from a practical standpoint. Niagara Mohawk has its identity as

    a legal, accounting and regulatory entity, but it appears to

    lack a meaningful identity as a managerial or planning entity.11

    The difficulty posed by National Grids cross-

    jurisdictional management approach, with respect to shared

    service expenses, lies not only in the manner in which

    information is gathered and stored. The structure does not

    contain internal incentives to perform cost allocation among

    10 Tr. 411.

    11 See Management Audit, generally, and Exhibit III-1, in

    particular. In 2005, the functional management of National

    Grids New York and New England operations was consolidated.

    In 2007, the Line of Business model was inaugurated, and

    central management of all U.S. operations was located in New

    England. (Management Audit Exhibit I-1).

  • 8/8/2019 National Grid Rate Hike

    14/192

    CASE 10-E-0050

    -9-

    separate operating companies in an accurate manner. National

    Grid does have a process for reviewing the allocation of costs

    among affiliates. However, Staff and other parties assert that

    the process lacks a check to ensure the accuracy of allocations

    to individual operating companies.

    The Company, attempting to rebut this charge,

    consistently responds to the wrong argument. The Company

    demonstrates that the individual Lines of Business are

    represented in the allocation review process.12 This response

    ignores the fact that the Lines of Business run across multiple

    jurisdictions. Each Line of Business has an incentive to ensure

    that costs are not over-allocated to it, because each Line of

    Business answers to the corporate parent for its profitability.

    Nowhere, however, does the record show any incentive for a Line

    of Business to ensure that shared costs allocated to it are not

    over (or under) allocated to individual affiliates.13

    Put another way, the Company did not identify any

    individual or unit whose job it is to ensure that Niagara

    Mohawk, in opposition to other affiliates, receives a proper

    allocation of shared costs. The Companys repeated references

    to Line of Business interests being represented simply

    illustrates the disconnection between the corporate priorities

    inherent in National Grids management structure, and the

    12 See, for example Tr. 394 in which the company witness is

    asked: What controls exist to ensure that each Affiliate

    Company and Line of Business is being accurately charged foractual expenses? and then provides an answer identifying a

    process in which Line of Business personnel have an

    opportunity to challenge costs that have been assigned to

    their respective businesses.

    13 As MI points out, the controls that National Grid has in

    place clearly did not prevent the numerous mistakes that have

    been identified.

  • 8/8/2019 National Grid Rate Hike

    15/192

    CASE 10-E-0050

    -10-

    priorities of state regulators whose duty it is to protect

    ratepayers of individual operating companies.

    The Company acknowledges that there have been errors,

    and that forward-looking steps need to be taken to address them.

    Nevertheless, National Grids business model has made the task

    of setting just and reasonable rates in this proceeding a

    difficult exercise.

    Structural Issues

    Staff, generally supported by CPB and MI, argues that

    there are flaws inherent in the National Grid service company

    structure, which can result in excess costs to Niagara Mohawkcustomers:

    The service companies use inconsistent cost allocationmethodologies.

    Service companies lack operating budgets and variancereporting.

    Cost allocations are reviewed at the Line of Businesslevel, not the operating company level; i.e., there is

    no representative for Niagara Mohawks specific

    interests in the review of cost allocations.

    The option to have functions performed by sharedservice companies is not independently reviewed by

    Niagara Mohawk.

    There is no recognition that other affiliates maybenefit disproportionately from economies of scale

    provided by Niagara Mohawk.

    Regarding these structural concerns, the Company

    responds that:

    There is no evidence of any inherent bias againstNiagara Mohawk in the cost allocation and review

    process.

    The benefits of the service company structure inproviding economies of scale are clear and have been

    recognized by other regulatory agencies.

    Service company budgets are developed at thedepartment level.

  • 8/8/2019 National Grid Rate Hike

    16/192

    CASE 10-E-0050

    -11-

    Service company employees include former NiagaraMohawk employees.

    Cost allocations are actively reviewed and challengedby Line of Business representatives.

    The Company has acknowledged Staffs concerns andbegun to address them.

    Even granting each of the Companys arguments, it is

    clear that the structural concerns identified by Staff are not

    resolved. Case 10-M-0451 will address these concerns in depth.

    For our purposes, we focus on (1) the evidence that these

    structural problems may have caused inaccuracies in the estimate

    of Niagara Mohawk expenses for the rate year, and (2) potential

    remedies.

    Case-Specific Issues

    The shared service issues presented here arise from

    three types of adjustment: (1) expenses being improperly

    assigned to regulated affiliates; (2) legitimate expenses being

    improperly allocated among affiliates; and (3) failure to

    properly normalize expenses incurred during the historic test

    year.

    1. Expenses improperly assigned to regulated affiliates

    a.

    Concerns have been raised about the accounting

    treatment for the so-called expatriate expenses, i.e.,

    expenses related to the international relocation of employees,

    as well as officer and director expenses in general. In

    supplemental testimony, the Company voluntarily withdrew

    $4.266 million, reflecting all expatriate, officer and director

    expenses. In doing so, it effectively eliminated these expenses

    as an issue in this proceeding. The Companys original

    inclusion of improper expenses does, however, indicate a lack of

    Expatriate and officer and director expenses

  • 8/8/2019 National Grid Rate Hike

    17/192

    CASE 10-E-0050

    -12-

    diligence in the preparation of its rate filing that is relevant

    to the remainder of the issues discussed below.

    Staff notes that the removal of this category of costs

    does not eliminate the possibility that other costs are

    improperly included in the service company allocations. The

    investigation to be conducted in Case 10-M-0451 should examine

    all categories of service company expenses, to identify costs

    improperly included in the historic test year and to prevent

    future occurrences of improper accounting. Also, if any such

    expenses are properly includable in Niagara Mohawks cost of

    service, the investigation should identify them.

    b.

    The Companys forecast for rate year outside legal

    expenses is $6.992 million. Staff initially proposed an

    adjustment of $1.068 million based on its specific analysis.

    Subsequently, Staff proposed an additional 20% adjustment, or

    $1.185 million, to address issues of cost allocation, incomplete

    information, and potentially excessive fees.

    Outside legal expenses

    The Company agrees with $700,000 of Staffs specific

    adjustment, mostly on grounds of cost allocation mistakes; the

    Company disputes the remainder.

    Regarding the remainder of Staffs original, specific

    adjustment, Staff argues that the test year costs for Morgan,

    Lewis & Bockius are non-recurring because they relate to an

    audit that has been completed, and that the engagement letter

    provided by the Company was too late. The Company testified

    that it expects to require legal assistance similar to the audit

    work during the rate year. The Companys position is

    reasonable; legal work by its nature varies in substance from

    year to year.

  • 8/8/2019 National Grid Rate Hike

    18/192

    CASE 10-E-0050

    -13-

    Regarding Staffs supplemental proposed adjustment,

    Staff states that the Company is being charged excessive hourly

    fees by outside counsel. Outside counsel fees equate to annual

    compensation of between $400,000 - $1,400,000 per lawyer per

    year (including office overhead, support staff, and benefits),

    which is more expensive than in-house counsel. Staff claims

    that routine legal work, which can be performed at less cost by

    in-house counsel, is assigned to outside counsel. Staff also

    cites instances of what it considers excessive fees, related to

    the type of work performed, and instances of legal expenses

    being misallocated.14

    The Company responds that outside counsel serve a

    peaking function, and as such their higher cost is justified.

    The analogy to peaking generation capacity explains the merit of

    outside counsel but does not answer the question of whether the

    Company might rely too extensively on outside counsel for work

    that could be performed more cost-effectively by in-house

    counsel. The Company claims over $6 million per year in

    recurring expenses. Just as peak demand can be reduced with

    14 Staff and the Company engage in extensive debate on brief

    over a handful of minor invoices whose precise nature is

    difficult to ascertain from the record. In one instance,

    Staff asserts that invoices should be disallowed because they

    do not refer to Niagara Mohawk specifically, while the

    Company states in a Record Request response that its lawyers

    reviewed the invoices and affirmed that they were properly

    allocated to Niagara Mohawk. In another instance, Staff

    argues that invoices should be partially disallowed because

    they refer to FERC work, presumably including gas, while theyare allocated fully to electric. The Company refers to a

    record request response, explaining that the gas element of

    that work was minimal. The Companys explanations appear to

    be reasonable. The fact that these matters are essentially

    being tried through the briefing process, rather than being

    fully developed prior to hearings, is illustrative of the

    difficulty in arriving at clear decisions on these matters.

  • 8/8/2019 National Grid Rate Hike

    19/192

    CASE 10-E-0050

    -14-

    intelligent management, such a large, recurring peak demand

    for outside counsel might be reducible.

    Staff, by its own admission, did not perform any

    detailed study or analysis to support its central claim. Staff

    has not shown that the fees charged by outside counsel to

    Niagara Mohawk are unreasonable by industry standards.

    The Company compares Niagara Mohawks legal costs to

    those of other New York utilities. The Company shows that its

    outside legal costs are lower, on a per-customer basis, than the

    expense levels approved in recent cases for NYSEG, RG&E and

    Central Hudson. Staff responds that this is new testimony that

    should be rejected, but also that the Niagara Mohawk figure

    excludes rate case costs while the other utilities figures do

    not. Staff also argues that Niagara Mohawks per-customer

    figure should be lower than the other utilities because it is a

    larger company.

    Niagara Mohawk shows its outside legal expenses at

    $3.87 per customer, compared with $5.21- $7.07 for smaller

    utilities. To the extent such comparisons are accurate or

    relevant, which has not been well-developed, a more apt

    comparison might be to Consolidated Edison, figures for which

    were not provided by Niagara Mohawk.15

    Staff complains that redactions made to the law firm

    invoices prevented it from fully analyzing them. The Company

    National Grids entire

    service company constituency is more comparable in size to Con

    Edison than to the smaller utilities cited by Niagara Mohawk.

    15 Con Edisons annual report to the Commission for calendar

    year 2008 details approximately $15 million in outside legal

    costs; but that figure does not reflect allocation to gas and

    steam divisions, nor is it normalized for non-recurring

    expenses and presumably it includes rate case costs as well.

    A specific figure for outside legal expenses does not seem to

    have been established in recent Con Edison rate proceedings.

    Con Edison has approximately three million customers.

  • 8/8/2019 National Grid Rate Hike

    20/192

    CASE 10-E-0050

    -15-

    has a legitimate right to maintain its attorney-client privilege

    for many of its invoices. Given the thousands of pages

    involved, the process of determining which invoices are

    privileged was time-consuming and imperfect. Our own in camera

    review of a small sampling of the redacted invoices did not

    reveal any obvious adjustments, though we do not suggest that

    our review was any substitute for a thorough audit.

    We find that Staff has not demonstrated specific

    support for an adjustment beyond the amount agreed to by the

    Company. This is a category of expense, however, in which it is

    particularly difficult to identify a specific adjustment.

    Contracts are negotiated, not bid. Judgment is used in

    determining which matters to refer to outside counsel. The

    privileged nature of attorney-client communications makes a

    thorough audit difficult to accomplish.

    For those reasons, this is a category that lends

    itself to a general productivity adjustment, in ordinary cases,

    or perhaps an austerity adjustment, in the current case. Under

    the current economic circumstances, consistent with industry

    standards is not necessarily just and reasonable. We are not

    satisfied that the Company has done everything possible to

    reduce outside legal expenses. This is discussed further in our

    treatment of Imputed Savings.

    c. Over-allocation to regulated affiliates, versus

    unregulated affiliates

    Staff observes that the overall service companycharges to operating companies increased by 20.28% in the

    historic test year, despite synergy savings from the KeySpan and

    Narragansett mergers. At the same time, amounts charged to

  • 8/8/2019 National Grid Rate Hike

    21/192

    CASE 10-E-0050

    -16-

    unregulated affiliates declined by 6.2%.16

    Staff indicates two examples of potential

    subsidization of unregulated affiliates by regulated operating

    companies. First, a $127,500 software license for the benefit

    of LIPA was not allocated to LIPA but rather was allocated to

    regulated operating companies. The Company agreed that 66% of

    the cost should have been allocated to LIPA. Second, Staff

    observes that a $4.5 million expense for financial software was

    allocated 52.9% to Niagara Mohawk and only 0.01% to two

    unregulated affiliates. Staff states that it did not have

    enough time to examine this item further, but that it indicates

    a potential allocation bias against regulated companies in

    general and Niagara Mohawk in particular. The Company asserts

    that this is the correct allocation based on the applicable bill

    pool allocator and that the two unregulated affiliates represent

    less than 0.10% of total O&M expenses.

    The Company responds

    that normalizing two affiliates out of the pool puts the correct

    figure at 18.29%. The Company further shows that this increase

    was driven by pension and other benefit costs, variable pay,

    costs to achieve productivity, and a variety of lesser items.

    The Company has demonstrated generally the reason for

    disparity between regulated and unregulated increases. The

    Companys explanation, however, is tenuous. A Company witness,

    discussing the rate of change of charges to regulated affiliates

    versus unregulated affiliates, described how the ongoing

    corporate reorganization of National Grids American operations

    made it difficult to address these issues with precision:

    When you put two huge companies together, you divest

    businesses, you make business changes, lots of changes

    happen. You have to remember this was 18 months after a

    16 Tr. 2646.

  • 8/8/2019 National Grid Rate Hike

    22/192

    CASE 10-E-0050

    -17-

    major merger, and so there will be some volatility in the

    underlying numbers as you implement business changes.17

    Although no grounds for a specific adjustment have been shown,

    further inquiry in Case 10-M-0451 is warranted.

    2. Expenses over-allocated to Niagara Mohawk

    Staff states that service company charges to Niagara

    Mohawk increased in the historic test year by 32.58%, and the

    average increase to other affiliates was only 17%.18

    The Company responds with a detailed explanation of

    Niagara Mohawks increase. First, the Company argues that the

    32.58% figure is incorrect, because it improperly accounts for

    costs to achieve. The correct figure for the increase,

    according to the Company, is 27.7%. The Company further

    explains the difference between Niagara Mohawks increase and

    the increase to other affiliates as largely a product of

    increased storm costs, movement of employees from Niagara Mohawk

    to the service company, site remediation expense, and cost of

    mitigating bad customer debt.

    Staff

    argues that this disparity, in conjunction with the structural

    deficiencies it has identified, creates a strong presumption

    that Niagara Mohawk is being overcharged for shared services.

    Staff responds that the Company did not provide enough

    documentation for Staff to properly assess its claims. Staff

    states that the lack of service company budgets and variance

    reporting makes it impossible to verify the Companys claims.

    Staff also argues that the Companys failure to identify any of

    17 Tr. 519-520.

    18 This 17% does not include Niagara Mohawks allocation; when

    Niagara Mohawks allocation is included, total service

    company allocations to affiliates equals 20.28%, referenced

    above.

  • 8/8/2019 National Grid Rate Hike

    23/192

    CASE 10-E-0050

    -18-

    these costs as non-recurring strains the credibility of its

    demonstration.

    Staff further notes that the Companys administrative

    and general (A&G) costs, most of which are service-company

    related, increased 18.9% from 2007 to 2009, despite any

    reductions caused by merger synergy savings. The Company

    responds that A&G costs have decreased 11.6% from 2001 to 2009,

    and are second lowest, on a per-customer basis, among New York

    utilities. The Company further notes that the factors driving

    up Niagara Mohawks percent of shared service costs, described

    above, were largely responsible for the recent increase in A&G.

    Staff states that there has been no comprehensive

    review of service company charges to ensure they were properly

    charged to the historic test year, or to Niagara Mohawk. The

    Company reviewed two thousand charges exceeding $100,000,

    searching for descriptive terms that were neither Niagara Mohawk

    nor Electric Business related, and investigating large or

    unexplained year-over-year variances among those charges. The

    Company stated that this review identified a 2% error rate for

    expense allocations.19

    Staff argues that this level of review is inadequate,

    that there are hundreds of pages of charges that were apparently

    not reviewed, and that even with the reviewed items, Staff found

    numerous errors.

    The error rate for labor pool allocations

    was 8%. The Company also acknowledged that invoices smaller

    than $100,000 were likely to receive less attention in the

    allocation review process. From this is may be inferred that

    the 2% error rate identified by the Company understates the

    likely error rate for the large number of smaller invoices.

    19 It is not clear whether 2% refers to the number of mistaken

    allocations or the dollar amounts misallocated.

  • 8/8/2019 National Grid Rate Hike

    24/192

    CASE 10-E-0050

    -19-

    Staff and CPB also make the economic argument that

    Niagara Mohawks method of allocating shared services does not

    take economies of scale into account. This is particularly

    pertinent because the Company justifies its non-competitive

    selection of shared services on the theory that economies of

    scale reduce expenses for all. Staffs argument is that Niagara

    Mohawk, as the largest among the affiliates, creates more

    economies of scale and the allocation formula should, but does

    not, account for this. The Company responds that bill pools are

    determined by cost causation principles specific to the cost

    drivers; yet the examples provided by the Company do not

    indicate that economies of scale are accounted for within the

    cost causation principles.

    Related to this point is Staffs allegation that the

    Company has no method in place to evaluate, or to confirm, that

    the service company structure is cost effective for Niagara

    Mohawk. Instead, the decision to commit Niagara Mohawk to

    service company agreements is made by service company officers.

    The Company responds that the benefits of service companies,

    i.e., economies of scale, are obvious and accepted by other

    regulatory bodies.

    We take the companys decision to use a service

    company structure as a given; the wisdom of that decision has

    not been litigated in this proceeding, and no alternative has

    been offered up for our evaluation. As noted above, our chief

    concern is that National Grids adoption of the service company

    business model has failed to take into account the need to

    confirm that individual operating companies receive fair

    treatment. Inasmuch as economies of scale are the principal

    justification for shared services, it is important to ensure

    that the largest affiliate is not providing a subsidy to smaller

    affiliates. There is no evidence that the Company has taken

  • 8/8/2019 National Grid Rate Hike

    25/192

    CASE 10-E-0050

    -20-

    this concern into account, and it certainly warrants further

    inquiry.

    The Company has itemized the causes of Niagara

    Mohawks allocation being larger than other affiliates. Staffs

    concern, that some of these higher costs should have been

    normalized as non-recurring, remains unanswered by the Company.

    Staffs complaint that the Company response was not detailed

    enough to be properly evaluated is a recurring theme surrounding

    this issue, our resolution of which is discussed below.

    3. Failure to properly normalize expenses incurred during

    the Historic Test Year

    Beyond the issues with service company allocations,

    Staff argues that the Company failed to properly review service

    company expense items to remove those that do not properly

    belong in the historic test year. Staff identifies

    $3.141 million in normalizing adjustments for expenses directly

    charged to Niagara Mohawk, but states that there could be many

    more. The Company accepted $2.038 million of Staffs

    normalization adjustments. Staff indicates, based solely on

    judgment, that perhaps 20-40% of its proposed macro adjustment

    can be attributed to normalization failures, as opposed to

    allocation errors.

    Staffs assertion that it lacks confidence in the

    historic test year indicates that the audit in Case 10-M-0451

    should examine normalization as well as allocation issues. A

    reasonable degree of confidence in the historic test year

    analysis is essential to establishing rates.

    Micro Adjustments

    Staff provides 18 examples of charges to Niagara

    Mohawk that it claims are improper, totaling approximately

    $9 million. Twelve of these items, totaling $6 million, are

  • 8/8/2019 National Grid Rate Hike

    26/192

    CASE 10-E-0050

    -21-

    service company allocations to Niagara Mohawk.20

    The Company accepts $1.8 million of Staffs micro

    adjustments related to service company allocations, and

    $2 million related to items charged directly to Niagara Mohawk.

    The Company denies that the micro adjustments are indicative of

    wider trends, arguing that each adjustment should be considered

    on its own merits. The Company further notes that of the

    $6 million in service company adjustments, only $1.734 million

    relate to misallocation, the principal issue Staff has raised in

    connection with the service companies. The remainder of Staffs

    micro adjustments relate to normalization issues and are

    discussed below.

    Five of the

    12 relate to misallocations among affiliates. Generally,

    Staffs arguments for these adjustments fall into three

    categories: costs may be out-of-period; non-recurring; or

    misallocated. Due to the limits on its ability to conduct a

    full audit, Staff argues, the micro adjustments should be

    considered not only in their own right but also as indicators of

    a larger systemic problem with the Companys historic test year.

    Most of the adjustments presented by Staff are

    relatively small; only four of the service company adjustments

    are greater than $500,000, one of which is conceded by the

    Company. Rather than elaborate the details of each of the

    20 The remaining $3 million in adjustments relate to direct

    charges to Niagara Mohawk.

  • 8/8/2019 National Grid Rate Hike

    27/192

    CASE 10-E-0050

    -22-

    18 items, we discuss five examples to illustrate the rationale

    and basis for our conclusions on this matter.21

    Staff proposed a $2.718 million adjustment related to

    KeySpan Corporate Services LLC. Staffs initial rationale for

    the adjustment was an inadequate response to a Staff information

    request (IR). Staff maintained that there was no way of knowing

    whether the expense was appropriate, properly allocated, not out

    of period, and not a double-count. On rebuttal, the Company

    stated that an electronic error had occurred in complying with

    the IR, and a supplemental response was filed. The Company

    rests its argument on the supplemental information, and on

    testimony that double-counting between KeySpan and National Grid

    systems is not possible. Upon analysis of the Companys

    supplemental response, Staff argues that it actually supports

    the Staff adjustment. The response indicated that that at least

    some of the amount was misallocated to Niagara Mohawk because it

    related to work done for KeySpan. Also, the response lacks many

    invoices and is lacking in purchase orders, work descriptions,

    and a historic year analysis.

    Staff further notes that the Companys testimony, in

    which mis-mapping across the two data systems is described as

    not possible, is contradicted by discovery responses in which

    the Company conceded that double-counting had occurred.22

    21 We have reviewed each of the micro adjustments. The Company

    has accepted or partially accepted 13 items. With regard tothe contested elements, Staff has raised allocation and/or

    normalization arguments, principally basing its adjustments

    on arguments that the Company provided incomplete or late

    information. We recommend no specific adjustments from among

    these items; rather, they highlight the need for further

    review.

    22 Tr. 430-432, Exhibit 248 at 1571, Exhibit 248 at 1588.

  • 8/8/2019 National Grid Rate Hike

    28/192

    CASE 10-E-0050

    -23-

    This KeySpan Corporate Services item exemplifies the

    shared services issue. Staff has not made a clear demonstration

    that the entire charge is improper. However, Staff has cast

    doubt on the charge by indicating inconsistencies within the

    Companys responses, and by stating that the information

    required for a full audit of the charge is lacking.

    Another item raised by Staff is a $241,000 charge for

    consulting services from Towers Watson, related to a benefits

    realignment initiative. Staff argues that these historic test

    year costs should be normalized out of rates because that

    initiative will not be undertaken during the rate year. The

    Company responds that it continues to use the vendor for other

    work and expects a comparable level of service during the rate

    year. The Company states that the precise nature of the work

    expected from Towers Watson in the rate year is not known at

    this point, but that it will likely be tied to health care

    legislation.

    This appears to be an example of Staff demanding a

    level of precision that is not possible to meet. Consulting

    services, by their nature, are responsive to changing

    circumstances, and a charge is not non-recurring simply because

    the subject matter worked on during the historic year will not

    recur. This analysis will not apply to all consulting

    contracts; it highlights the degree of judgment that is

    sometimes required in performing normalization analysis.

    The third and fourth examples are not in contest,

    because the Company has agreed to the adjustments. One involves

    a direct charge to Niagara Mohawk and one involves a service

    company allocation. The examples are important in illustrating

    Staffs larger argument.

    The Company included in its costs a $407,000 charge

    for Energy Association membership dues. The Energy Association

  • 8/8/2019 National Grid Rate Hike

    29/192

    CASE 10-E-0050

    -24-

    existed in the historic test year, but it no longer exists and

    the charge is obviously improper for the rate year. The fact

    that the Company did not notice this error undermines some of

    the credibility of its claims that its review of all invoices

    larger than $100,000 was thorough and reliable.

    The Company also included a $3.42 million item for a

    project identified as IFRS Regulatory Asset. Upon inquiry from

    Staff, the Company indicated that $2.6 million of the expense

    was related to consulting costs that had been normalized out of

    the test year. Staff followed up with an inquiry into the

    remaining $820,000 in costs. The Company explained that a

    response would be delayed because the expense originated from

    the KeySpan Service Company and the analysis would require

    individually mapping hundreds of journal lines back to the

    KeySpan ledger, then through the KeySpan allocations. The

    Company then provided a response, stating that an additional

    $560,000 should have been removed from the test year, and

    explaining the failure as a miscoding between the KeySpan

    accounting system and the National Grid system.

    This example indicates the difficulty faced by Staff

    as well as the Company in attempting to complete an audit of the

    Companys filing within the time constraints of the rate

    proceeding. Staff needed to file multiple IRs. The Companys

    responses were delayed because of the difficulty in tracking

    through multiple data systems. Eventually the Company conceded

    that a substantial error had occurred.

    Holding this item up as an example, Staff testified

    that it has not even scratched the surface in examining the

    Companys historic test year costs, and could not possibly do so

  • 8/8/2019 National Grid Rate Hike

    30/192

    CASE 10-E-0050

    -25-

    in the time allotted for Staffs rate case audit,23

    A final example consists of two items for VITEC

    Solutions, $555,000 through allocation and $289,000 charged

    directly to the Company.

    despite the

    Company having agreed to a one month extension.

    24

    The Company responds that (1) a sample of possibly

    mistaken allocations cannot justify the disallowance of the

    entire charge, (2) the geographic location of the work does not

    necessarily indicate which company benefited from the work, and

    (3) the fact that allocations vary indicates the specificity of

    the allocation pools.

    Staff claims that the invoices for

    VITEC work contain widely varying allocations to Niagara Mohawk,

    even though the charges were for similar work. In some

    instances, analysis of the invoices demonstrates high

    allocations to Niagara Mohawk where the bulk of the work

    benefited other affiliates. Staff argues that the

    inconsistencies throw doubt on all the historic year charges to

    Niagara Mohawk, and argues for disallowance of the entire

    charge.

    The VITEC adjustment places the question of a proper

    remedy squarely into focus. The Company does not convincingly

    or fully rebut Staffs specific examples of apparent over-

    allocations to Niagara Mohawk. Staff does not indicate what

    percentage of the charges were over-allocated, and does not

    demonstrate that all of the charges were over-allocated. The

    Company argues that a small sample cannot be used to justify a

    wholesale allowance, and Staff responds that the Company uses

    sampling to justify large numbers of invoices.

    23 Tr. 2896-97.

    24 VITEC Solutions is a technology service company; it provides

    National Grid with repair and service of computers and

    printers.

  • 8/8/2019 National Grid Rate Hike

    31/192

    CASE 10-E-0050

    -26-

    Discussion

    In assembling and presenting the large number of cost

    items and documents supporting a full rate case, some level of

    error is inevitable. Identification of specific errors results

    in specific adjustments, but it will never be possible to

    identify all potential errors. While efforts should always be

    made to reduce errors, the rate case process must acknowledge

    that it produces a less than perfect result.

    In this case, the errors uncovered by Staff appear to

    be representative of a larger and more systemic problem. As

    discussed above, we find that the Companys business

    organization, structured around Lines of Business and service

    companies, lacks internal procedures and safeguards necessary to

    ensure proper allocation of costs to individual operating

    companies. This structural concern is reinforced by examples

    provided by Staff. In some cases Staff identified errors that

    the Company claimed could not occur (e.g., mis-mapping between

    KeySpan and National Grid accounting systems). In other cases,

    the Company made errors that it should have caught in

    normalizing historic year costs (e.g., the Energy Association

    expense). In other instances, repeated Staff calls for

    additional information were necessary before errors were

    identified. Staff maintains that it cannot reasonably be

    expected to pursue expense items with multiple information

    requests, and Staff is correct.

    Regarding the level of review performed by the Company

    in preparing its rate filing, we share Staffs concern that it

    was abbreviated, and non-existent with respect to large numbers

    of smaller expense items. Statistical sampling may be a

    reasonable means to establish a cost item, and as the Company

    points out, reviewing each of hundreds of thousands of invoices

  • 8/8/2019 National Grid Rate Hike

    32/192

    CASE 10-E-0050

    -27-

    may be impractical and too expensive. Where a cost item relies

    on sampling, however, it is open to questions of methodological

    shortcomings and structural failures. In this instance, we find

    that National Grids cost allocation process lacks necessary

    safeguards to protect the interests of Niagara Mohawk customers.

    Staff, MI and CPB argue that the Company has failed to

    meet its burden of proof. Burden of proof and burden of

    coming forward discussions, in the rate case context, tend to

    be unsatisfying exercises. The complexity of a rate proceeding,

    and the degree of judgment inherent in the Commissions task of

    setting just and reasonable rates, do not lend themselves to a

    simple finding of whether or not the company has met its burden

    of proof.

    The statutory burden borne by the utility does,

    however, have important meaning. To the extent that a rate case

    is an adversarial proceeding, the Company has an overwhelming

    advantage in both information and resources. That advantage is

    particularly telling where, as here, Staffs task of auditing

    historic year expenses for their propriety and their timeliness

    is compounded by the additional task of evaluating whether the

    expenses are properly allocated to the utility.25

    That confidence is clearly lacking in this case. In

    reaching this conclusion, we do not find fault with the level of

    effort or cooperation shown by the Company personnel responsible

    for the rate case-to the contrary, the degree of

    It is

    incumbent on the Company to persuade the Commission that its

    request is reasonable, and given the imbalance in resources, an

    important element of that persuasion is to provide confidence

    that the Companys internal processes produce a reliable result.

    25 Controversy over imputed merger synergy savings, discussed

    below, added yet another layer of unusual complexity to

    Staffs task.

  • 8/8/2019 National Grid Rate Hike

    33/192

    CASE 10-E-0050

    -28-

    professionalism and collegiality was remarkable given the

    difficulty of the circumstances. Our finding is based on the

    structural issues described above. National Grids corporate

    organization is not conducive to the type of accountability to

    regulatory agencies that is required for setting rates for

    individual operating companies. Where a corporate

    reorganization deemphasizes the individual regulated affiliates,

    to the extent that National Grids has, the burden of

    demonstrating the reasonableness of jurisdictional costs becomes

    very significant.

    National Grid has an economic incentive to weight its

    cost allocations against any operating company that will be

    coming under rate review, i.e., to maximize the historic test

    year costs for different affiliates at different times. The

    Company also has an incentive to bias allocations in favor of

    unregulated affiliates and against regulated affiliates. Staff

    refers to the disproportionate test year increases to Niagara

    Mohawk, and to regulated affiliates in general, as evidence of

    inflation of the rate request.26

    We do not find any basis for a finding of bad faith

    activity on the Companys part. Nevertheless, the service

    company structure presents potential for gaming the regulatory

    system. Where there are incentives to produce improper results,

    The Company has explained these

    costs, item by item. Staff protests that it has not had enough

    opportunity to evaluate the claims, and that some of the costs

    should have been normalized as non-recurring. The Company does

    not respond to the charge that the costs should have been

    normalized as non-recurring, which lends credence to Staffs

    argument.

    26 MI emphasizes it is not alleging bad faith on the part of the

    Company.

  • 8/8/2019 National Grid Rate Hike

    34/192

    CASE 10-E-0050

    -29-

    structural protections must be in place. Otherwise, regulation

    can devolve into a catch me if you can game in which the

    Company has most of the resources. It is the lack of structural

    protections that is our chief concern.

    The Companys credibility in dealing with these

    issues, prospectively, is bolstered by its candid admission that

    problems exist and by its active approach to addressing the

    problems. The Company appears determined to make every effort

    to maintain a productive working relationship with the

    Commission. With respect to the current case, however, Staff

    has convincingly argued that it has identified a systemic

    problem, and the time constraints of this case have not allowed

    for a full investigation and resolution of the problem.

    Therefore we reject the Companys argument that our

    consideration should be limited to the micro adjustments, and we

    turn to the question of a reasonable remedy, given the macro

    nature of the problem.

    Remedy

    Staff proposes a macro adjustment-an admittedly

    imprecise adjustment recognizing the unknown extent of improper

    service company charges. Staff calculates the adjustment by

    reducing the 32.58% increase allocated to Niagara Mohawk to the

    20.38% average increase incurred by all the affiliates that

    receive service company charges. The adjustment derived from

    this calculation, adjusted for inflation, is approximately

    $26 million.Staff argues that a macro adjustment is a symmetrical

    remedy that will provide closure. MI agrees that closure is

    important in this instance, and would allow the investigation in

    Case 10-M-0451 to focus on prospective solutions. The Company

    argues that if any remedy is needed, beyond consideration of the

  • 8/8/2019 National Grid Rate Hike

    35/192

    CASE 10-E-0050

    -30-

    micro adjustments, it should come in the form of temporary rates

    in the amount of $10 million.27

    The Company argues that a macro adjustment based on a

    small number of identified errors would be arbitrary, punitive,

    and not based on substantial evidence. Staff and intervenors

    counter that the Company acknowledged reviewing only a sampling

    of invoices. They argue that the Company cannot rest its case

    on a sampling, then oppose an adjustment based on a sampling.

    MI supports the macro adjustment

    proposed by Staff, but states that if temporary rates are

    adopted, the figure should be at least $50 million. MI notes

    that even if Staffs adjustment is adopted, the Company will

    still realize a 20.4% increase in service company expenses.

    Staff adds that $10 million in temporary rates would not be

    adequate to cover the potential findings of a full audit, and

    notes that merely accounting for economies of scale could result

    in an adjustment ranging from $5 - 10 million. CPB supports a

    variation on temporary rates, in the form of an adjustment

    mechanism.

    Staff recognizes the $1.8 million in service company

    adjustments already accepted by the Company following review of

    Staffs micro adjustment recommendations. Staff also

    recognizes the $4.2 million in expatriate and other expenses

    withdrawn by the Company. In order to avoid a double count,

    Staff states that its macro adjustment should be reduced from

    $26 million to $20 million.

    Attempting to extend this reasoning, the Company

    argues that the $6 million in service company micro adjustments

    27 Regarding Staffs concern that temporary rates would weaken

    the Companys standing in the financial community, the

    Company asserts that moderate and well-reasoned temporary

    rates would be much better received by the financial

    community than a macro adjustment.

  • 8/8/2019 National Grid Rate Hike

    36/192

    CASE 10-E-0050

    -31-

    should be determined on their merits, and any charges found

    proper should then be subtracted from the macro adjustment.

    This proposal by the Company mischaracterizes the nature of the

    macro adjustment, which is not an accumulation of individual

    claims. The proposed macro adjustment is not calculated based

    on the $6 million in micro adjustments; they are offered as

    illustrative.

    Staff argues that temporary rates are theoretically

    viable, but not optimal, because a true-up following the

    investigation in Case 10-M-0547 would pretend to a greater

    degree of accuracy than can realistically be obtained.

    Moreover, Staff asserts, the investigation is not likely to

    resolve questions of normalization, so no true-up at all is

    possible with respect to a significant element of the macro

    adjustment.

    With respect to the normalizing adjustments, the

    Company argues first that Staffs estimate--that 20-40% of the

    macro adjustment reflects normalization errors -- is not based

    on record evidence. The Company further argues that both the

    normalizing adjustments and the cost allocation adjustments were

    intended to address service company charges, and will be the

    subject of the investigation in Case 10-M-0451; therefore the

    presence of a normalization component in the macro adjustment is

    not a convincing reason to adopt a macro adjustment rather than

    temporary rates. This argument by the Company is premised on

    the Case 10-M-0451 investigation including a review of

    normalization during the historic test year.

    The Company urges that this issue be viewed in

    perspective. The Company has already withdrawn over $4 million

    in expenses, many of which it asserts are in all likelihood

    proper, and has agreed to an additional $1.8 million of Staffs

  • 8/8/2019 National Grid Rate Hike

    37/192

    CASE 10-E-0050

    -32-

    specific adjustments. After months of auditing, the specific

    errors claimed by Staff are relatively small.

    CPB cautions that Staffs proposed $20 million

    adjustment may not be adequate. As an alternative, Staff

    proposes a one-way reconciliation that would allow an adjustment

    to be increased following the results of an audit.

    We do not accept the premise of a one-way

    reconciliation in this instance. The allowance at issue is not

    a prospective spending item within the control of the Company;

    it is a historic cost item. If a full audit is to be conducted,

    fairness requires that any reconciliation be symmetrical. If

    an adjustment is to be made in the future, based on further

    audit of past expenses, temporary rates are the expedient

    provided in law to accomplish this.28

    The remedy will be heavily affected by the nature and

    extent of the investigation to be conducted under Case

    10-M-0451. Adopting temporary rates requires that the historic

    rate year expenses be fully audited, which would make the

    investigation in Case 10-M-0451 more complex and time-consuming.

    Nevertheless, we recommend that the scope of the

    investigation be broad enough to include an audit of cost

    allocation and normalization during the historic test year.29

    28 PSL 113-114. The adjustment mechanism adopted in

    Case 07-E-0523, Proceeding on Motion of the Commission as to

    the Rates, Charges, Rules and Regulations of ConsolidatedEdison Company of New York, Inc for Electric Service, Order

    Establishing Rates (issued March 25, 2008), was a variation

    on temporary rates adopted in light of the specific

    circumstances of that proceeding.

    We

    further recommend that the Commission establish temporary rates

    subject to the results of the audit.

    29 The audit should also examine whether, and why, improper

    underlying expenses were included in the filing, as discussed

    above.

  • 8/8/2019 National Grid Rate Hike

    38/192

    CASE 10-E-0050

    -33-

    Staff has been candid in acknowledging the limits of

    the audit that it was able to accomplish within this proceeding.

    Staff has also been candid in acknowledging that the macro

    adjustment is an imprecise method of addressing the problem. If

    no audit were being conducted in a parallel proceeding, we would

    be forced to consider the macro adjustment; however, we do not

    think it reasonable to rest a revenue requirement on an

    uncertain basis where a vehicle for obtaining more certainty is

    available.

    Another reason for recommending temporary rates rather

    than a macro adjustment is the potential for the macro

    adjustment to be substantially understated. We do not,

    however, believe that an adjustment with a one-way

    reconciliation is fair to the Company in the context of an

    after-the-fact review. Temporary rates can be established at a

    level large enough to encompass a reasonable estimate of the

    outside potential for adjustments, while avoiding the potential

    for unwarranted adjustments.

    The audit should consider normalization as well as

    cost allocation. Given the information in the record, it is

    likely that normalization errors are as significant as cost

    allocation errors, if not more so. Staffs rough estimate, that

    20-40% of the macro adjustment reflects normalization, is

    untested. Among Staffs micro adjustments, more than two-thirds

    of the dollars are normalization-related. Staffs macro

    adjustment is based on the disproportionate increase in service

    company charges to Niagara Mohawk; but one of Staffs objections

    to the Companys explanation of this increase is that some of

    the items should have been normalized. The most glaring

    examples of error indicated by Staff are normalization errors.

    An audit considering only cost allocation would be likely to

    overlook a high percentage of potential adjustments.

  • 8/8/2019 National Grid Rate Hike

    39/192

    CASE 10-E-0050

    -34-

    We are mindful that issues surrounding normalization

    are traditional ratemaking problems, as opposed to the novel

    structural issues posed by cost allocation within the service

    company model. The prospective element of Case 10-M-0451 should

    focus on those structural issues. In this proceeding, however,

    we are engaged in traditional ratemaking, and Staff has

    testified that it has no confidence in the Companys historic

    test year.

    We agree with Staff that an audit/temporary rates

    remedy will not deliver a perfectly clear picture of a correct

    answer. Judgment is always inherent in ratemaking. A full

    audit will, however, at a minimum provide the degree of focus

    and precision that we traditionally rely on to establish a

    revenue requirement-a degree that is currently lacking in this

    case.

    Moreover, even if the main focus of Case 10-M-0451 is

    to address structural problems prospectively, a prospective

    effort will be much better informed by a thorough review of the

    past mistakes that gave rise to the investigation.

    Regarding the level at which temporary rates should be

    set, two conflicting concerns must be balanced. First is the

    theoretical outside limit of the liability that might be

    indicated by an audit. Second is the impact on the utilitys

    financial rating from a potential liability of indefinite

    duration. Both are inherently speculative.

    With regard to the outside limit of liability, Staff

    claims that it has barely scratched the surface of the

    Companys filing. Staff had more than the usual time period to

    conduct its audit, including an extra month agreed to by the

    Company. The difficulties encountered by Staff (and by the

    Company in attempting to respond) are undeniable; yet the

    individual adjustments identified by Staff are relatively small,

  • 8/8/2019 National Grid Rate Hike

    40/192

    CASE 10-E-0050

    -35-

    as the Company points out. The range of potential adjustments,

    however, is large. The range includes not only improper

    expenses, inaccurate allocations, and normalization errors, but

    also mistakes prior to the historic test year that might have

    affected deferral accounts or plant in service.30

    Taking these factors into consideration, temporary

    rates in the amount of approximately twice Staffs original

    proposed macro adjustment ($26 million) are a reasonable balance

    between the concerns of potential liability, on one hand, and

    unwarranted financial exposure on the other. Therefore we

    recommend temporary rates in the amount of $50 million. The

    Company has indicated that a reasonable level of temporary rates

    would be preferable, from a financial standpoint, to an outright

    adjustment. Given the overall level of revenues that we

    recommend for the Company, we believe that this degree of

    exposure, as an outside number, should not have an adverse

    impact on the Companys cost of capital.

    Finally, Staff proposes that new reporting

    requirements be imposed, as follows: (1) service company budgets

    should be provided to the Commission; (2) variance reports

    related to service company budgets should be provided; and

    (3) budgets and variance reports should also be provided by

    Lines of Business.

    The Company argues (1) it is unfair for Staff to make

    these sweeping proposals at the briefing phase, when there is no

    opportunity to examine them; and (2) the proposals are premature

    and prejudge the results of Case 10-M-0451. We agree with the

    Company that Staffs proposed reporting requirements are

    properly the subject of Case 10-M-0451. Our reservation is that

    30 Because the scope of the audit has not yet been defined, it

    is not clear whether, or to what extent, the audit will

    investigate expenses prior to the historic test year.

  • 8/8/2019 National Grid Rate Hike

    41/192

    CASE 10-E-0050

    -36-

    Staff is undoubtedly looking ahead to a future rate case, and

    wishes to avoid the difficulties that have affected this

    proceeding. In the absence of new reporting requirements, the

    Company should be urged to work closely with Staff prior to

    filing any future rate increases, to arrange for the transfer of

    information that will enable Staff to perform its auditing

    function.

    REVENUES

    Merchant Generator Stand-By Service Revenues

    When merchant generator plants do not operate, their

    related facilities continue to use electricity that must be

    purchased from others. Until recently, FERC asserted its

    authority over these sales; however, a court ruled that the

    sales are an end-use service that is subject to state control.31

    FERC has accepted this ruling and has stated that it will defer

    the regulation of stand-by retail service to state commissions.32

    31 Southern California Edison Company v. Federal Energy

    Regulatory Commission, 603 F.3d 996 (D.C. Cir. 2010).

    For Niagara Mohawk, this means that the Company will have

    additional sales that should be included in its revenue

    requirement calculation. The difficulty here is that the New

    York Independent System Operator (NYISO) must alter its tariffs

    to conform with the courts decision and FERCs ruling. To

    date, it has not done so. Until it takes action, the amount of

    additional revenues for Niagara Mohawks retail operations is

    unknown. The Company and Staff agree to the use of deferral

    accounting for these revenues; however, they differ on their

    respective approaches.

    32 Duke Energy v. CAISO, F.E.R.C Docket No. EL04-130-002, Order

    on Remand, August 30, 2010.

  • 8/8/2019 National Grid Rate Hike

    42/192

    CASE 10-E-0050

    -37-

    Staff proposes that a new deferral account be

    established for these revenues; Niagara Mohawk proposes that an

    existing account for exogenous events be used. Secondly,

    Staff proposes that all revenues be captured for the benefit of

    ratepayers; the Company proposes that only material amounts of

    revenues (in excess of an $11 million threshold) be captured.

    If a proper deferral mechanism cannot be set, Staff proposes, in

    the alternative, that the Commission impute to Niagara Mohawk

    $10.456 million of stand-by retail service revenues without any

    reconciliation. This figure is derived from station service

    lost revenues dating back to 2006.

    In response, Niagara Mohawk observes that Staff is

    generally opposed to the creation of any new deferral accounts

    but it is proposing one here. It believes that the existing

    deferral account for exogenous events can be used to capture

    revenues due to changes in the NYISO tariffs. The Company also

    believes that the materiality standard for recognizing increased

    expenses should be consistently applied to the deferral of any

    additional revenues.

    We find that there is sufficient agreement between

    these parties to recommend the use of deferral accounting to

    capture these revenues. Also, if the same materiality standard

    that is applied to expense items is also applied to new sources

    of revenues, it does not matter whether a separate deferral

    account is created or an understanding exists that these

    revenues will be accounted for as an exogenous event which can

    clearly apply to a material change in the NYISO tariffs. Given

    our recommendation in support of deferral accounting and the use

    of comparable expense and revenue materiality standards, we have

    no occasion here to recommend Staffs alternative proposal.

  • 8/8/2019 National Grid Rate Hike

    43/192

    CASE 10-E-0050

    -38-

    Sales Forecast

    Staff does not take issue with the results of the

    Companys updated rate year sales forecast showing

    33,314 gigawatt hours.33 According to Staff, this amount is

    within one percent of the sales that it forecast. Nor does

    Staff consider the variances it calculates in the individual

    service classes to be material, given the proposal in this case

    for a revenue decoupling mechanism.34

    From our review of the parties briefs, we see no

    dispute concerning the sales estimate to be used to set rates

    for the 2011 rate year.

    Revenue Decoupling

    Niagara Mohawk and DPS Staff entered into a

    stipulation supporting the implementation of a revenue

    decoupling mechanism (RDM). As proposed, customers will be

    included in four groups for revenue reconciliation purposes: a

    residential group (Service Classification Nos. 1 and 1C); a non-

    demand commercial and industrial customer group (S.C. No. 2);

    demand service commercial and industrial customers (S.C. No.

    2D); and large industrial customers (S.C. Nos. 3, 3A, 4 and 7).35

    33 On brief, Niagara Mohawk now puts the sales forecast at

    32,494 gWh, accounting for expanded NYSERDA energy efficiency

    programs recently approved by the Commission.

    34 Staff reserves the right in future rate proceedings to

    challenge Niagara Mohawks reliance on ten-year averages toproduce its degree-day projections. Staff states that the

    Commissions preferred practice is to use thirty-year

    averages. In this case the difference between the two

    approaches was de minimus.

    35 A fifth group consisting of street lighting service customers

    will be established if the Commission approves an energy

    efficiency program for these customers in the near future.

  • 8/8/2019 National Grid Rate Hike

    44/192

    CASE 10-E-0050

    -39-

    For each group, the RDM will reconcile billed delivery

    service revenues with the groups allowed revenues. A monthly

    revenue target will be established for each group. The targets

    will continue to be used until the next time the Commission sets

    base rates or they will change with a RDM target index, if the

    Commission decides to approve one in this case. Billed delivery

    revenues include customer, demand and reactive charges and the

    delivery kWh rate components. They also include the

    amortization of exit fees, aggregation fees and voltage

    migration fees subsequent to January 1, 2011. Billed delivery

    revenues exclude the Renewable Portfolio Standard, the System

    Benefits Charge, Merchant Function Charge and the Temporary

    State Assessment Surcharge, all of which have separate recovery

    mechanisms.

    Each month, the groups actual billed revenues will be

    compared with its delivery service revenue target. If the

    target is exceeded, the excess will be refunded to customers.

    If the billed revenues are under the target, the shortfall will

    be collected from customers. At the end of the year, the

    groups total delivery service revenues will be compared with

    its cumulative target revenues and the variance will either be

    recovered from or be returned to the group. The surcharge or

    customer credit will reflect interest, at the customer deposit

    rate, from the end of the rate year to the time it is included

    in rates. The surcharge or customer credit will be collected or

    applied over a twelve-month period or some other adjustment

    period. It will be applied as a per kWh surcharge or credit for

    customer classes with kWh charges and as a per kW surcharge or

    credit for the classes without kWh charges.

    The RDM does not apply to the portion of a NYPA

    customers load served by NYPA power; the non-NYPA load is

    subject to the RDM. Also, service provided pursuant to an

  • 8/8/2019 National Grid Rate Hike

    45/192

    CASE 10-E-0050

    -40-

    individually negotiated flexible rate agreement is not subject

    to the RDM. A customer receiving service under a flexible rate

    arrangement, and also receiving expansion or replacement power

    from NYPA, may opt into the RDM for its non-NYPA load, provided

    the customer is subject to the System Benefits Charge or has

    opted to be subject to the SBC for its non-NYPA load.

    The stipulation also addresses the migration of NYPA

    and flexible rate customers, and discounts to low-income and

    economic development customers. It provides for the early

    implementation of surcharges or credits if the accumulated

    billed delivery service revenues are more or less than 1.5% of

    the forecast amount.

    The stipulation states that the loads and delivery

    revenues of Economic Development Zone Rate (EZR) customers will

    be included in the group to which the EZR customer belongs.

    While the RDM surcharge or credit will not apply to a customers

    EZR load, the charge or credit attributable to the customer will

    be spread over the other customers in the same group.

    There are two contested issues concerning the RDM.

    Niagara Mohawk proposes that the RDM be indexed for use

    subsequent to 2011 and Multiple Intervenors proposes that large

    non-residential customers be excluded from the revenue

    decoupling mechanism.

    RDM Target Index

    To avoid otherwise unnecessary rate proceedings,

    Niagara Mohawk proposes an index mechanism to update the revenuetargets. For years after 2011, the Company proposes to increase

    the RDM revenue targets using an inflation factor that applies

    to certain expense items, such as salaries and wages, offset by

    a productivity factor. Thus, the Company proposes to recover

    its inflation-sensitive costs, after 2011, without having to

  • 8/8/2019 National Grid Rate Hike

    46/192

    CASE 10-E-0050

    -41-

    file a new rate case. It believes that this is a sensible

    approach to ratemaking given the revenue decoupling mechanism.

    Staff opposes this proposal and does not support this

    form of price-cap regulation which it believes is a far

    departure from traditional rate regulation. If the Commission

    is inclined to adopt a RDM target index, Staff suggests that the

    adjustment factor be limited to half the net inflation amount.

    Staff argues that the Companys cost of service may

    not match the changes indicated for the revenue targets.

    According to Staff, the index mechanism can subject ratepayers

    to the index results when the Companys costs fall below the

    index and to full-blown rate cases when the Companys costs

    exceed the index results. Staff considers this a no win

    situation for ratepayers. Further, Staff believes that it may

    be necessary to make other rate changes in a rate proceeding

    (such as those indicated by a cost of service study) even if an

    index me