National Institute of Health and Family Welfare

Diploma in Hospital Management

(Batch – 2013 - 2014)

Final examination: 9th September 2014

Time: Three Hours

Maximum Marks: 100

Paper I

1. Define Medical Audit. Discuss the pre-requisite and steps to conduct Medical Audit.

(28 marks)

OR

What is Conflict? Describe Transactional Analysis. How Transactional Analysis can be

effectively applied for conflict resolution? (28 marks)

2. Write short notes on any three of the following

(3 X 12 = 36 marks)

a. Managerial Grid.

b. Johari Window.

c. Breakeven Analysis.

d. SWOT Analysis.

e. Total Quality Management.

3. Write short note on any three of the following:- (3 X 12 = 36 marks)

a. Hospital Utilization Indices.

b. Cost Reduction Measures.

c. Zero based budgeting.

d. Calculation of Buffer stock for Medical store.

e. Training Need Assessment

National Institute of Health and Family Welfare

Diploma in Hospital Management

(Batch – 2013 - 2014)

Final examination: 9th September 2014

Time: Three Hours

Maximum Marks: 100

Paper II

1. Define Disaster and its types. What is the infrastructure and Mechanism in India with

various disasters? (28 marks)

OR

Define Hospital Acquired Infection (HAI). As a Hospital Administrator, what steps to

be taken to control HAI in a District level Hospital? (28 marks)

2. Write short notes on any three of the following

(3 X 12 = 36 marks)

a. Quality control for Blood Bank.

b. Reduction of waiting time in OPD.

c. Drug formulary of hospital.

d. Intensive Care Unit (ICU).

e. Zoning Concept in OT's.

3. Write short note on any three of the following:- (3 X 12 = 36 marks)

a. PCPNDT Act and its implications in Health Institution.

b. Progressive Patient Care.

c. Sterilization Methods used in CSSD.

d. Law of TORT.

e. Outsourcing of Hospital Services.

National Institute of Health and Family Welfare

One Year Post-graduate Diploma in Hospital Management

(Batch – 2012 - 2013)

Final examination: 9th September 2014

Time: Three Hours

Maximum Marks: 100

Paper I

1. Define Medical Audit. Discuss the pre-requisite and steps to conduct Medical Audit.

(28 marks)

OR

What is Conflict? Describe Transactional Analysis. How Transactional Analysis can be

effectively applied for conflict resolution? (28 marks)

2. Write short notes on any three of the following

(3 X 12 = 36 marks)

a. Managerial Grid.

b. Johari Window.

c. Breakeven Analysis.

d. SWOT Analysis.

e. Total Quality Management.

3. Write short note on any three of the following:- (3 X 12 = 36 marks)

a. Hospital Utilization Indices.

b. Cost Reduction Measures.

c. Zero based budgeting.

d. Calculation of Buffer stock for Medical store.

e. Training Need Assessment

National Institute of Health and Family Welfare

One Year Post-graduate Diploma in Hospital Management

(Batch – 2012 - 2013)

Final examination: 9th September 2014

Time: Three Hours

Maximum Marks: 100

Paper II

1. Define Disaster and its types. What is the infrastructure and Mechanism in India with

various disasters? (28 marks)

OR

Define Hospital Acquired Infection (HAI). As a Hospital Administrator, what steps to

be taken to control HAI in a District level Hospital? (28 marks)

2. Write short notes on any three of the following

(3 X 12 = 36 marks)

a. Quality control for Blood Bank.

b. Reduction of waiting time in OPD.

c. Drug formulary of hospital.

d. Intensive Care Unit (ICU).

e. Zoning Concept in OT's.

3. Write short note on any three of the following:- (3 X 12 = 36 marks)

a. PCPNDT Act and its implications in Health Institution.

b. Progressive Patient Care.

c. Sterilization Methods used in CSSD.

d. Law of TORT.

e. Outsourcing of Hospital Services.

National Institute of Health and Family Welfare

One Year Certificate Course in Hospital Management

(Batch – 2011 - 2012)

Final examination: 9th September 2014

Time: Three Hours

Maximum Marks: 50

Paper I

1. Define Medical Audit. Discuss the pre-requisite and steps to conduct Medical Audit.

(14 marks)

OR

What is Conflict? Describe Transactional Analysis. How Transactional Analysis can be

effectively applied for conflict resolution? (14 marks)

2. Write short notes on any three of the following (3 X 6 = 18 marks)

a. Managerial Grid.

b. Johari Window.

c. Breakeven Analysis.

d. SWOT Analysis.

e. Total Quality Management.

3. Write short note on any three of the following:- (3 X 6 = 18 marks)

a. Hospital Utilization Indices.

b. Cost Reduction Measures.

c. Zero based budgeting.

d. Calculation of Buffer stock for Medical store.

e. Training Need Assessment

National Institute of Health and Family Welfare

One Year Certificate course in Hospital Management

(Batch – 2011 - 2012)

Final examination: 9th September 2014

Time: Three Hours

Maximum Marks: 50

Paper II

1. Define Disaster and its types. What is the infrastructure and Mechanism in India with

various disasters? (14 marks)

OR

Define Hospital Acquired Infection (HAI). As a Hospital Administrator, what steps to

be taken to control HAI in a District level Hospital? (14 marks)

2. Write short notes on any three of the following (3 X 6 = 18 marks)

a. Quality control for Blood Bank.

b. Reduction of waiting time in OPD.

c. Drug formulary of hospital.

d. Intensive Care Unit (ICU).

e. Zoning Concept in OT's.

3. Write short note on any three of the following:- (3 X 6 = 18 marks)

a. PCPNDT Act and its implications in Health Institution.

b. Progressive Patient Care.

c. Sterilization Methods used in CSSD.

d. Law of TORT.

e. Outsourcing of Hospital Services.

National Institute of Health and Family Welfare

One Year Certificate Course in Hospital Management

(Batch – 2010 - 2011)

Final examination: 9th September 2014

Time: Three Hours

Maximum Marks: 50

Paper I

1. Define Medical Audit. Discuss the pre-requisite and steps to conduct Medical Audit.

(14 marks)

OR

What is Conflict? Describe Transactional Analysis. How Transactional Analysis can be

effectively applied for conflict resolution? (14 marks)

2. Write short notes on any three of the following (3 X 6 = 18 marks)

a. Managerial Grid.

b. Johari Window.

c. Breakeven Analysis.

d. SWOT Analysis.

e. Total Quality Management.

3. Write short note on any three of the following:- (3 X 6 = 18 marks)

a. Hospital Utilization Indices.

b. Cost Reduction Measures.

c. Zero based budgeting.

d. Calculation of Buffer stock for Medical store.

e. Training Need Assessment

National Institute of Health and Family Welfare

One Year Certificate course in Hospital Management

(Batch – 2010 - 2011)

Final examination: 9th September 2014

Time: Three Hours

Maximum Marks: 50

Paper II

1. Define Disaster and its types. What is the infrastructure and Mechanism in India with

various disasters? (14 marks)

OR

Define Hospital Acquired Infection (HAI). As a Hospital Administrator, what steps to

be taken to control HAI in a District level Hospital? (14 marks)

2. Write short notes on any three of the following (3 X 6 = 18 marks)

a. Quality control for Blood Bank.

b. Reduction of waiting time in OPD.

c. Drug formulary of hospital.

d. Intensive Care Unit (ICU).

e. Zoning Concept in OT's.

3. Write short note on any three of the following:- (3 X 6 = 18 marks)

a. PCPNDT Act and its implications in Health Institution.

b. Progressive Patient Care.

c. Sterilization Methods used in CSSD.

d. Law of TORT.

e. Outsourcing of Hospital Services.

NATIONAL INSTITUTE OF HEALTH AND FAMILY WELFARE

ONE YEAR POST GRADUATE DIPLIMA IN HOSPITAL MANAGEMENT

THROUGH DISTANCE LEARNING

(Batch – 2012 -13)

SEPTEMBER – 2013

16th September, 2013 0930 AM – 1230 PM

Time : Three Hours Maximum Marks =100

PAPER – I

1. What is medical record? How will you plan & design a Medical Record Department of District level hospital. Discuss the role of Medical Audit in improving the patient care in the hospital.

OR Define Leadership. Briefly discuss the leaderships process and styles that are applicable in a hospital set up.

(28)

2. Write Short Notes on any Three of the following :

(i) Queuing theory (ii) Strategic Planning (iii) Step of Human Resource Planning (iv) Employees welfare measures in a hospital (v) PERT & CPM

( 3 X 12 = 36)

3. Write Short Notes on any Three of the following :

(i) Cost containment in the Hospital (ii) Break even analysis (iii) Total Quality Management (TQM) (iv) Inventory control Techniques (v) Condemnation & Disposal procedure

( 3 X 12 = 36)

NATIONAL INSTITUTE OF HEALTH AND FAMILY WELFARE

ONE YEAR CERTIFICATE COURSE IN HOSPITAL MANAGEMENT

THROUGH DISTANCE LEARNING

(Batch – 2011 -12)

SEPTEMBER – 2013

16th September, 2013 0930 AM – 1230 PM

Time : Three Hours Maximum Marks =50

PAPER – I

1. As a project leader, how will you plan and design a 100 bedded hospital in a district. Enumerate the steps.

OR Write the challenges faced by Hospital Administrator in day to day scenario. How these can be overcome.

( 14 )

2. Write Short Notes on any Three of the following :

(i) Planning Cycle (ii) Training Need assessment (iii) Monitoring & supervision (iv) Johari Window (v) Barriers of Communication

( 3 X 6 = 18)

3. Write Short Notes on any Three of the following :

(i) Zero based budgeting (ii) Buffer stock (iii) Bed Occupancy rate (iv) Procurement Cycle (v) Condemnation of Equipments

( 3 X 6 = 18)

NATIONAL INSTITUTE OF HEALTH AND FAMILY WELFARE

ONE YEAR CERTIFICATE COURSE IN HOSPITAL MANAGEMENT

THROUGH DISTANCE LEARNING

(Batch – 2010 -11)

SEPTEMBER – 2013

16th September, 2013 0930 AM – 1230 PM

Time : Three Hours Maximum Marks =50

PAPER – I

1. As a project leader, how will you plan and design a 100 bedded hospital in a district. Enumerate the steps.

OR Write the challenges faced by Hospital Administrator in day to day scenario. How these can be overcome.

( 14 )

2. Write Short Notes on any Three of the following :

(i) Planning Cycle (ii) Training Need assessment (iii) Monitoring & supervision (iv) Johari Window (v) Barriers of Communications

( 3 X 6 = 18)

3. Write Short Notes on any Three of the following :

(i) Zero based budgeting (ii) Buffer stock (iii) Bed Occupancy rate (iv) Procurement Cycle (v) Condemnation of Equipments

( 3 X 6 = 18)

NATIONAL INSTITUTE OF HEALTH AND FAMILY WELFARE

CERTIFICATE COURSE IN HOSPITAL MANAGEMENT

THROUGH DISTANCE LEARNING

(Batch – 2009 -10)

SEPTEMBER – 2013

16th September, 2013 0930 AM – 1230 PM

Time : Three Hours Maximum Marks =100

PAPER – I

1. As a project leader, how will you plan and design a 100 bedded hospital in a district. Enumerate the steps.

OR Write the challenges faced by Hospital Administrator in day to day scenario. How these can be overcome.

( 28 )

2. Write Short Notes on any Three of the following :

(i) Planning Cycle (ii) Training Need assessment (iii) Monitoring & supervision (iv) Johari Window (v) Barriers of Communications

( 3 X 12 = 36 )

3. Write Short Notes on any Three of the following :

(i) Zero based budgeting (ii) Buffer stock (iii) Bed occupancy rate (iv) Procurement Cycle (v) Condemnation of Equipments

( 3 X 12 = 36 )

NATIONAL INSTITUTE OF HEALTH AND FAMILY WELFARE

CERTIFICATE COURSE IN HOSPITAL MANAGEMENT

THROUGH DISTANCE LEARNING

(Batch – 2009 -10)

SEPTEMBER – 2013

16th September, 2013 0200 PM – 0500 PM

Time : Three Hours Maximum Marks =100

PAPER –II

1. Define disaster. How you will prepare a Disaster management plan for a hospital.

OR How will you plan the quality assurance programme in a hospital? What are the issued involved in such an exercise.

( 28 )

2. Write Short Notes on any Three of the following :

(i) Patient safety practices in hospital (ii) PC-PNDT Act (iii) Hospital Accreditation standards (iv) Informed Consent (v) Zoning concept of operation Theatres (OT)

( 3 X 12= 36)

3. Write Short Notes on any Three of the following :

(i) Medical Negligence (ii) Day care centre concept, its advantages (iii) Radiations safety practices (iv) Sterilisation techniques (v) Antibiotic Policy

( 3 X 12= 36 )

NATIONAL INSTITUTE OF HEALTH AND FAMILY WELFARE

ONE YEAR CERTIFICATE COURSE IN HOSPITAL MANAGEMENT

THROUGH DISTANCE LEARNING

(Batch – 2010 -11)

SEPTEMBER – 2013

16th September, 2013 0200 PM – 0500 PM

Time : Three Hours Maximum Marks =50

PAPER –II

1. Define disaster. How you will prepare a management plan for a hospital.

OR How will you plan the quality assurance programme in a hospital? What are the issued involved in such an exercise.

( 14 )

2. Write Short Notes on any Three of the following :

(I) Patient safety practices in hospital (II) PC-PNDT Act (III) Hospital Accreditation standards (IV) Informed Consent (V) Zoning concept of operation Theatres (OT)

( 3 X 6 = 18 )

3. Write Short Notes on any Three of the following :

(i) Medical Negligence (ii) Day care centre concept, its advantages (iii) Radiations safety practices (iv) Sterilisation techniques (v) Antibiotic Policy

( 3 X 6 = 18 )

NATIONAL INSTITUTE OF HEALTH AND FAMILY WELFARE

ONE YEAR CERTIFICATE COURSE IN HOSPITAL MANAGEMENT

THROUGH DISTANCE LEARNING

(Batch – 2011 -12)

SEPTEMBER – 2013

16th September, 2013 0200 PM – 0500 PM

Time : Three Hours Maximum Marks =50

PAPER –II

1. Define disaster. How you will prepare a management plan for a hospital.

OR How will you plan the quality assurance programme in a hospital? What are the issued involved in such an exercise.

( 14 )

2. Write Short Notes on any Three of the following :

(i) Patient safety practices in hospital (ii) PC-PNDT Act (iii) Hospital Accreditation standards (iv) Informed Consent (v) Zoning concept of operation Theatres (OT)

( 3 X 6 = 18 )

3. Write Short Notes on any Three of the following :

(i) Medical Negligence (ii) Day care centre concept, its advantage (iii) Radiations safety practices (iv) Sterilisation techniques (v) Antibiotic Policy

( 3 X 6 = 18 )

NATIONAL INSTITUTE OF HEALTH AND FAMILY WELFARE

ONE YEAR POST GRADUATE DIPLIMA IN HOSPITAL MANAGEMENT

THROUGH DISTANCE LEARNING

(Batch – 2012 -13)

SEPTEMBER – 2013

16th September, 2013 0200 PM – 0500 PM

Time : Three Hours Maximum Marks =100

PAPER –II

1. Define Hospital Acquired Infection (HAI). Discuss the significance of HAI from hospital administrator’s point of view. Describe various steps to be taken for control of HAI.

OR Planning and designing of Emergency Department of a hospital. Discuss various administrative problems that are encountered in emergency department.

( 28 )

2. Write Short Notes on any Three of the following :

(i) Law of Trot (ii) User charges (iii) Biomedical waste management (iv) Triage (v) Average length of stay

( 3 X 12 = 36 )

3. Write Short Notes on any Three of the following :

(i) Medico Social Services (ii) Quality control in Blood Bank (iii) Consumer Protection Act (iv) Administrative problems in operation theatre (v) Day care centre

( 3 X 12 = 36 )