national pharmaceutical control bureau ministry of health, malaysia

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National Pharmaceutical Control Bureau Ministry of Health, Malaysia

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SURVEILLANCE OF COSMETICS. National Pharmaceutical Control Bureau Ministry of Health, Malaysia. SURVEILLANCE. Involves Monitoring the SAFETY Checking the QUALITY Ensuring COM PLIANCE to allowable claims, labeling requirements. SURVEILLANCE. JOINT RESPONSIBILITY of the - PowerPoint PPT Presentation

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National Pharmaceutical Control Bureau

Ministry of Health, Malaysia

Cosmetic Seminar 2001

SURVEILLANCE

Involves Monitoring the SAFETY Checking the QUALITY Ensuring COMPLIANCE to allowable

claims, labeling requirements

Cosmetic Seminar 2001

SURVEILLANCE

JOINT RESPONSIBILITY of the

Cosmetic industry and

the regulatory authority

to monitor and ensure the

quality and safety of

cosmetics which are

available for sale on the

market

Cosmetic Seminar 2001

SURVEILLANCE

Generally carried out through:

Investigation of product complaints

Monitoring adverse reactions

Selective surveillance of marketed products

Cosmetic Seminar 2001

SURVEILLANCE BY DCA

Unlike the monitoring and surveillance of

pharmaceuticals, the role of the regulatory

authority for cosmetics will be mainly

investigative when an adverse reaction or a

product complaint is received.

Active surveillance will be minimal.

Cosmetic Seminar 2001

Quality & Safety Issues

Ingredients used in cosmetics should be within acceptable levels

Free of all hazardous/ prohibited ingredients

Cosmetics need not be sterile but must

be free of contamination with pathogenic

microorganisms & the density of non-

pathogenic microorganisms must be low

Cosmetic Seminar 2001

Cosmetic Safety

Almost all cosmetics can cause

allergy in certain individuals

Today, serious injury from cosmetics

is a rare event but, it still can happen

USFDA survey - almost 25% of

people questioned had an allergic

reaction to personal care products

Cosmetic Seminar 2001

Safety Issues

Safety of products can be established through

Monitoring of adverse reactions Testing to ensure contents are

within allowable limits and product is free of contaminants

Cosmetic Seminar 2001

COSMETIC SAFETY

Largely dependent on:

Contents

Quality of the finished products

Attitude of the cosmetic industry

Consumer education

Surveillance of Cosmetics

Report received by DCA/industry

Adverse reaction report?

Product defect?

Identify nature of problem

Cosmetic Seminar 2001

Adverse Reactions Monitoring

Consumers will be encouraged to report

adverse reactions through healthprofessionals rather than directly to

theDCA but consumer reports will beentertained for cosmetics

Cosmetic Seminar 2001

Adverse Reactions Monitoring

On receiving an adverse reaction

report, the DCA will need to ascertain

whether it is : an isolated allergic reaction due to the

consumer’s reaction to ingredients in a product, or

a product related problem

Cosmetic Seminar 2001

Adverse Reactions Monitoring

In the case of an allergic reaction

regulators will take note of such

reports

Individual consumers should be

educated to avoid the use of

such products in future.

ADVERSE REACTION REPORT

Isolated Allergic Reaction Cluster of similar reports

Attempt to identifypossible causative agent

Attempt to identifypossible causative agent

Enter into databaseImplement precautionaryaction eg warning labels, restrict usage, withdraw product

Cosmetic Seminar 2001

PRODUCT DEFECTS

Can occur due to Manufacturing problems Transportation Storage

PRODUCT DEFECT

Non- serious/ Minor Product Defect

Serious/ Major Product Defect

Complaint forwarded to registration holder

Investigation conducted by DCA

Industry implement corrective action

Cosmetic Seminar 2001

PRODUCT COMPLAINTS - Role of the DCA

When a product complaint is received by the DCA, nature of the problem will be studied.

Minor product defects - complaint will be channeled to the registration holder for their action

Cosmetic Seminar 2001

PRODUCT COMPLAINTS - Role of the DCA

Serious defects - DCA will conduct its

own investigations which may include

laboratory testing to ensure

compliance to accepted specifications

Products found to be adulterated or

containing prohibited substances may

face deregistration

Cosmetic Seminar 2001

Surveillance by DCA

Sample collection for examination/analysis based on complaints, suspicion

Follow-up on product complaints Random inspection to ensure compliance

to labelling, packaging, etc. Removal of adulterated and misbranded

products from the market

Cosmetic Seminar 2001

Products found not to be in compliance with acceptable standards - DCA may instruct for a product/batch recall to be done within a stipulated time.

Degree and level of recall will depend on the nature and severity of the problem identified.

PRODUCT COMPLAINTS - Role of the DCA

Cosmetic Seminar 2001

FORMS OF PUNITIVE ACTION

If a product is found to contain •adulterants•scheduled poisons•does not comply to limits stipulated in CIR

the DCA can take punitive action such as •instruct a batch/product recall•deregisteration •institute court action with the help of pharmacy

enforcement

Cosmetic Seminar 2001

Surveillance by the Industry

Surveillance of products in the market especially close to “expiry date”

Random inspection of goods received to ensure compliance to labelling, packaging

Customer satisfaction surveys

Cosmetic Seminar 2001

Responsibility of the Industry

The industry should be responsible

enough to impose self-regulation upon

itself and to remove substandard or

defective products as fast as possible

from

the market.

Cosmetic Seminar 2001

PRODUCT RECALLS

Product recalls are actions taken by

the industry to call back products

or batches that present a hazard or

are somehow defective

Cosmetic Seminar 2001

•Degree I : Within 24 hours - usually associated with a serious safety issue

Degree II: Within 72 hours - also associated with a safety issue with a lower risk potential

Degree III: Within 30 days - due to a product defect

DEGREE OF RECALL

Cosmetic Seminar 2001

LEVEL OF RECALL

Level A: Up to consumer level

Level B: Up to distributor level

Level C: Up to wholesaler level

Level D: Up to

manufacturer/importer’s level

DEFECTIVE PRODUCT-risk to consumers

BATCH RECALL PROCEDURE

DECISION TO RECALL**1. Voluntarily by registration holder 2. On DCA’s instruction

REGISTRATION HOLDER PREPARES AND SENDS OUT RECALL LETTERS

Information required:i. Quantity manufactured/ importedii. Quantity soldiii.Quantity in-stockiv. List of purchasers

PREPARE LIST OF NAMES AND ADDRESSES OF WHOLESALERS/

RETAILERS SUPPLIED WITH BATCH UNDER RECALL

EMBARGO UNSOLD STOCKS

SEGREGATE ALL RECALLED STOCKS

DESTROY AFFECTED STOCKS

SEND REPORT TO DCA

ARRANGE TO COLLECT BACK ALL STOCKS UNDER RECALL FROM

WHOLESALERS/ RETAILERS

Cosmetic Seminar 2001

RECORD KEEPING

The DCA will have the authority to check

on investigational methods and recall

procedures

instituted by the industry.

To facilitate this, industry must keep proper

records of all product complaints, adverse

reactions and investigations which were done.

Cosmetic Seminar 2001

SURVEILLANCE -ROLE OF THE INDUSTRY

It would be in the interest of the company

to set up a department to conduct surveillance of marketed products investigate product complaints identify & rectify product shortcomings oversee product recalls

monitor adverse reactions

Cosmetic Seminar 2001

INFORMATION SHARING

ADR

PRODUCT COMPLAINTSREGULATORS INDUSTRY

IMPROVE QUALITY & SAFETY OF MARKETED PRODUCTS

Cosmetic Seminar 2001

CONCLUSION

The registration holder will have theultimate responsibility of ensuring that allcosmetics available for use in the marketare safe for their intended use and meetthe quality standards which are expectedof it.