nature and practice of pr in africa
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CHAPTER
14
The Nature and Status of Public
Relations Practice in Africa
Chris Skinner
Gary Mersham
OVERVIEW
Research on the continental practice of public relations in Africa is for the most part sparse
and fragmented, a large proportion of it carried out on specific aspects of practice in
specific countries.
There are unfortunately few studies that try to treat Africa as an entity and from a
communication perspective. However, the recent report The Public Relations Landscape
in Africa (2006), carried out by the UK-based consultancy Gyroscope, is one that claims a
measure of success in this challenging task.
As the report points out, the continent we refer to as Africa is a patchwork of 53countries, some sharing common borders, with others separated by thousands of kilo-
metres. They range from large, prosperous and cosmopolitan Egypt, to landlocked,
impoverished and troubled Chad; and from the scattered Atlantic island state of Sao Tome
and Principe to the thriving economies of South Africa, Nigeria and more recently the
Democratic Republic of Congo.
The deliberations around NEPADthe New Partnership for African Development, a
continent-wide initiative for the social, economic and political development of Africa
and the African Renaissance, actively promoted by South Africas President Thabo
Mbeki, in fact highlight the challenges that will have to be addressed before we can speak of
an authentically integrated and united Africa
First, there is a daunting lack of physical infrastructure. Road networks radiate
from capital cities to the major provincial hubs and the pattern remains constant: the
nearer the capital, the better the road. As the roads spread beyond the provinces toward
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the border with the next country, they degrade, often to little more than tracks. Trade and
other contact is characteristically either within national borders or extra-continental,
rather than intertrade between countries which share borders.
There are relatively few safe, secure and comfortable international road or rail links. Air
links are available between major centres, but this raises the problem of cost. The vast
majority of people cannot afford to fly, and hence are unable to travel beyond their owncountry.
This in turn contributes to the second barrier: a profound, mutual ignorance of different
countries and cultures. Compared to many other parts of the world, it is very difficult for
someone from any given African country to acquire a real knowledge and understanding
of just one or two of the countries which border their own.
The third barrierlanguagecompounds this further (Hooyberg and Mersham, 2000).
South Africa alone has 11 recognised official languages; Nigeria has more than 390 distinct
dialects; few if any of these are widely spoken in Nigerias immediate neighbours, such as
Chad or Benin, and none of them are spoken in (for example) Egypt or Ethiopia. Even
where either English or French is generally understood, linguistic confusion and isolation
are common.
The fourth barrier is differential economics and huge discrepancies in the GDPs of
Africas states. Poverty is grinding and widespread. Nations often have small, wealthy elites
FIG. 14.1 Countries in the Gyroscope Africa Communications Index.(see www.gyroscopeconsultancy.com).
266 SKINNER AND MERSHAM
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along with millions of dirt-poor peasants and workers. Elites tend to run major institu-
tions, with a very small middle class providing few checks and balances. As the Gyroscope
report (2006:4) puts it, South Africa can afford a global advertising campaign to build
its national brand, and attract investment and tourism; Ghana, which celebrated its 50th
Anniversary in 2007, cannot.
Indeed, so challenging is the social, political, geographical and economic diversity of
Africa that for many communications professionals in the commercial sector Africa
remains out of bounds. For many organisationsNGOs, charities, healthcare managers,
educatorsoperating in Africa is not a choice but a responsibility or a mission. They work
there and manage communications there because of the continents problems, not despite
them.
Yet for commercial organizations, Africa is a potentially vast and untapped market, the
worlds next great consumer market which will require a massive growth in effective
marketing communications. Africa is a continent of 800 million people, with an average
GDP per capita of $684. This compares with that of China (1.3 billion people, and $780per capita in GDP) and India (1.1 billion, $440 per capita in GDP). Certainly, within the
average GDP per capita in Africa there is an extreme range of personal income levels, from
utter poverty to immense wealthbut this range is not significantly more extreme than that
of Chinas or Indias inhabitants.
Whether organisations are exploiting Africas commercial opportunitieseither as a
market or as a source of raw materials and resourcesthe need to act as good global
corporate citizens is drawn into sharp relief. Clearly there is a responsibility to the con-
tinents people, their development and their environment. Ultimately, then, there are few
major organisations that do not need to know more about Africa and how to manage
communications there (Gyroscope 2007:5).
Indeed the final Commission Report for Africa (2006) paints a pragmatic and positive
story about the continent. Regional economic integration is indeed proceeding apace with
major advances in the streamlining of investment and competition policy frameworks,
customs regimes and trade policies, and in many other areas. A new initiative on budget
reform and public expenditure management has been launched in South Africa with the
enthusiastic participation of treasury officials from across the continent (CABRI).
More democratic states and fewer civil conflicts are also just two signs of progress on the
political front. The long-awaited European UnionAfrican Summit in Lisbon in December
2007 heard that when leaders of the two continents last met in Cairo seven years previously,
there were no fewer than 14 conflicts ranging on African soil, making up 50 percent of
violent deaths in the world. These chilling statistics had more than halved by 2007. Africahas also achieved unprecedented macroeconomic stability, which is contributing to
better economic growth rates than have been achieved in decades. According to the IMF,
the continents GDP was less than 1 percent between 1995 and 2000. In the first five
years of this century it rose to 4.3 percent. Since then it has increased to 5.5 percent and
is estimated to have risen to 6.8 percent in 2007. However, it must be said that deep and
grinding poverty remains a daily reality throughout the continent, notwithstanding the
focus on macroeconomic policywhich is necessary but remains insufficient.
In these circumstances the Commission concludes, Africa is ready and willing to
embrace a new kind of partnership. NEPADs primary objectives are to:
eradicate poverty; place African countries, both individually and collectively, on a path of sustainable growth
and development;
14. THE NATURE AND STATUS OF PUBLIC RELATIONS PRACTICE IN AFRICA 267