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NaviGuide for healthcare

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Page 1: NaviGuide - Amazon Web Services€¦ · profile, location, type of disease, doctors they visit, etc. and communicate with each group separately 6 Duration and frequency of visits

NaviGuide for healthcare

Page 2: NaviGuide - Amazon Web Services€¦ · profile, location, type of disease, doctors they visit, etc. and communicate with each group separately 6 Duration and frequency of visits

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APPOINTMENT &

CHECK-IN

WAYFINDING

ANALYTICS

s

g Powerful tool for patients behaviour

analysis

Accurate hospital indoor

navigation and direction guide

In-app appointments and

automated check-in on arrival

What is NaviGuide for healthcare

o

Personalized messaging, proximity-

based push notifications l PERSONALIZED

COMMUNICATION

Page 3: NaviGuide - Amazon Web Services€¦ · profile, location, type of disease, doctors they visit, etc. and communicate with each group separately 6 Duration and frequency of visits

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Appointment and automated

check-in • Patients can see doctors schedule

and make appointments right in the

app

• Fill-in all the information before the

visit, so doctors and/or triage

workers could be ready to assign

care just on arrival

• No need to queue just to inform the

reception that you arrived

AVA Presentation

Template

John Smith

Welcome to

St. Lucas Hospital!

Please take a seat in

Desk A1 waiting area

There are only 3 patients

ahead of you in the line

We will notify you when

we are ready to see you

Show me direction

Page 4: NaviGuide - Amazon Web Services€¦ · profile, location, type of disease, doctors they visit, etc. and communicate with each group separately 6 Duration and frequency of visits

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Indoor navigation

• Patients can easily define their location inside

the hospital and be guided to the destination

through the app

• Doctors can be notified where and when their

next patient arrives

I a c b

AVA Presentation

Template

Page 5: NaviGuide - Amazon Web Services€¦ · profile, location, type of disease, doctors they visit, etc. and communicate with each group separately 6 Duration and frequency of visits

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Personalized communication

• Personalized messaging before/during the

visit: tips or questions to ask the doctor during

the visit;

• Post-visit care: prescriptions, suggestions,

advices;

• Promotional campaigns: drug stores,

additional services inside hospital (catering,

vending machines) etc.

AVA Presentation

Template

The doctor prescribed you

to take 1 tablet of

Paracetamol every 2

hours.

The medicine is available

at the drugstore at 1st

floor

Show me direction

Page 6: NaviGuide - Amazon Web Services€¦ · profile, location, type of disease, doctors they visit, etc. and communicate with each group separately 6 Duration and frequency of visits

Analytics and content management platform

Heat map and patients routes Highlighting the zones, where visitors are standing longer, usual routes, how they commute from the reception to the doctors

Patients’ feedback and recommendations Patients survey for measuring how they were satisfied with their experience at the hospital

Patient profile, segmentation Sex, age and other information on the basis of public data derived from social media and other sources and can be integrated with a CRM system. Create separate segments of your patients based on their profile, location, type of disease, doctors they visit, etc. and communicate with each group separately

6

Duration and frequency of visits You will know how much time the patients spend in various places: at reception, waiting desks, etc. as well as how often they visit the hospital

t s

q Content and beacons management Build and update the maps, manage beacons, create and manage geo-zones, create and launch communication campaigns

Page 7: NaviGuide - Amazon Web Services€¦ · profile, location, type of disease, doctors they visit, etc. and communicate with each group separately 6 Duration and frequency of visits

Elements of NaviGuide solution

Hardware infrastructure

We install,

configure and

calibrate all

Bluetooth-beacons

inside the hospital

Application

We develop the

hospital application

with guided tours

and can fill it with

the content.

You tell us what

you want to see

inside

Platform

We provide an

access to the

dedicated cloud

platform or install it

on premise, so you

could easily

manage maps and

the content and

access rich

analytics

n d r

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Page 8: NaviGuide - Amazon Web Services€¦ · profile, location, type of disease, doctors they visit, etc. and communicate with each group separately 6 Duration and frequency of visits

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Contact us +31 20 800 6122

www.navi-guide.com

[email protected]

[email protected]

Visit us Ambite BV,

Herikerbergweg 292-342,

1101CT Amsterdam, the Netherlands