nbn presentation to spaa february 2016

This document is provided for information purposes only. This document is subject to the information classification set out on each page. If no information classification has been included, this document must be treated as UNCLASSIFIED, SENSITIVE and must not be disclosed other than with the consent of nbn co. The recipient (including third parties) must make and rely on their own inquiries as to the currency, accuracy and completeness of the information contained herein and must not use this document other than with the consent of nbn co. © 2015 nbn co ltd. ‘nbn’, ‘bring it on’, and the Aurora device are trademarks of nbn co ltd | ABN 86 136 533 741

nbn presentation to SPAA

Rosanna Lacorcia National Stakeholder Relations Manager Friday 26 February 2016

Confidential Commercial-in-Confidence

2 © 2016 nbn co ltd. ‘nbn’ is a trade mark of nbn co ltd

nbn governance structure

Confidential Commercial in Confidence

Federal Departments Involved Department of Communications Department of Finance

Enable all Australian premises to access very fast & reliable broadband

Who are we? Government Business Enterprise

Our purpose Build Australia’s new and upgraded landline phone and internet network


What is the nbn Multi-Technology Mix (MTM)

Confidential Commercial in Confidence

Fixed line nbn™ network Fixed wireless nbn™ network Long term satellite nbn™ network

A mix of Fibre Optic Cable, Hybrid Fibre Coaxial Cable (HFC) and Copper line Replaces some of the existing copper wire and HFC networks.

Fixed wireless technology

Transmits data using radio signals instead of cables.

Planned to be available to more than 600,000 premises.

nbn™ Satellite Service

Transmits internet services to satellite dishes on residential and business premises.

Planned to be available to more than 400,000 premises.

nbn’s multi technology mix (MTM) comprises 3 platforms. We use best fit technology for each area to provide access to fast and reliable broadband services throughout Australia.


December 2015 nbn Sky Muster update

Sky Muster™ 1 October 2015


nbn™ Sky Muster™ nbn is launching two dedicated world class satellites to service regional and rural areas that fall outside the fixed line and fixed wireless areas:

1. Sky Muster™ launched in October 2015 2. The second satellite is expected to launch later in 2016.

Where are we now?


Currently trialling the service with our partners. Launch of Commercial Satellite Services is planned for May 2016 after testing and trials of the satellites has been completed. We anticipate that RSP’s will be able to sell internet services to homes and businesses from May 2016.


Sky Muster™ a game changer for farmers The two combined new nbn broadband satellites will deliver wholesale speeds to our wholesale customers of:

• up to 25 Mbps wholesale download speeds* around 4 times the wholesale speed of the current Interim Satellite solution (ISS)

• up to 5 Mbps Wholesale upload speeds * equivalent to many of the wholesale speeds available over other nbn™ network technologies

• 135Gbps of system capacity or around 30 times more than Interim Satellite Service (ISS)

• 12/1 Mbps wholesale speeds will also be available*


*We’re designing the nbn™ to provide these speeds to our wholesale customers, phone and internet providers. End user experience, including the speeds actually achieved over the nbn™ network, depends on the technology over which services are delivered to your premises and some factors outside our control like equipment quality, software, broadband plans and how the end user’s service provider designs its network.


Education product

• nbn™ is progressing plans to provide a second dedicated

port for eligible distance education students

• Distance education services to have their own data allowance

– separate from the home service

• 25/5 Mbps* wholesale speeds

• Service Provider determines pricing and manages the plans




What this means for farmers

Currently on ISS • ISS delivered over two existing lower capacity third party satellites

• coverage over a much broader geographic region

• total capacity of around 4Gbps

• a single port at the home

In comparison nbn™ Sky Muster™ will offer: • Better connectivity

• Better quality

• Operate more efficiently by using new cloud-based software



Managing for quality experience

Fair use policy • Even with capacity improvements, satellite

technology has finite limits

• Ensure end users get a fair go on the service especially during peak usage times

• The policy will be enforced and carefully managed with RSP’s

Commercial in Confidence


Switching to the new nbn™ satellite service

• Switching to the new nbn™ satellite service is not automatic

• You will need to contact your preferred internet service provider to order a suitable plan

• nbn expects to have capacity to manage ISS migration and new orders simultaneously

• We are aiming for 10,000 migrations per month

• Services will be installed between 20 -35 business days from accepting an order from your RSP



Proposed ordering process - consumer services

The Process

• The RSP receives an order – indicates a delivery timeframe

based on the region

• nbn contacts the end-user within two business days to set an

installation date

• The RSP is notified when appointment date has been set

• The End-User receives a call from nbn approximately 24-hours

prior to confirm

• Equipment installed, tested, completed


© 2015 nbn co ltd. ‘nbn’ is a trade mark of nbn co ltd 12

Connecting to the nbn™ network


© 2015 nbn co ltd. ‘nbn’ is a trade mark of nbn co ltd 13

Q & A

© 2016 nbn co ltd. ‘nbn’ is a trade mark of nbn co ltd 14 Confidential Commercial-in-Confidence

Fixed Wireless


Fixed Wireless - delivering fast and reliable broadband to regional Australia


Around 300,000 homes and businesses in regional and rural Australia can already connect. Planned to cover 600,000 premises by 2020. Wholesale download speeds of up to 25- 50Mbps*

Wholesale upload speeds of up to 5-20Mbps* Currently amongst the best available wholesale internet speed available.



Sky Muster™ equipment installed at premises

• Network Termination Device (NTD) installed on the outside of the premises with an unobstructed view of the satellite.

• Internal NTD located where it can connect to the outdoor unit using approximately 50 metre cable.

• The nbn™ supplied equipment, installation and ongoing network maintenance is generally at no cost to the end user. (Incidental costs may apply for homes that cannot be readily accessed by road).

De-installation & removal of ISS equipment • The new NTD will be installed before the de-installation of the old ISS NTD.

(If the end user requests the same location of the existing satellite service, a brief interruption of service will occur).

• The end user can request de-installation of NSS or ABG equipment, but nbn may charge the service provider for this service.

• nbn is unable to remove NSS and ABG equipment from the premises as it doesn’t belong to nbn.


© 2015 nbn co ltd. ‘nbn’ is a trade mark of nbn co ltd 19 UNCLASSIFIED

Eyre Peninsula & the nbn™ network

Areas where construction scheduled to commence before end Sep 2018

Estimated number of premises within areas

Anticipated technology

Expected time of first site to commence construction

Pt Augusta Approx. 6,500 Fibre-to-the-premises Now live

Cleve Approx. 700 Fixed wireless Now live

Arno Bay

Port Neill

Louth Bay

Ceduna Approx. 160 Fixed wireless Ready late Feb/early Mar ’16

Smoky Bay Approx. 125 Fixed wireless Ready mid/late Mar ’16

Streaky Bay Approx. 720 Fixed wireless Ready mid/late Mar ‘16


Eyre Peninsula & nbn™ network

Areas where construction scheduled to commence before end Sep 2018




Pt Lincoln South Approx. 250 Fixed wireless Late Mar ’16

Coffin Bay Approx. 550 Fixed wireless Late Mar/early Apr ’16

Pearlah Approx. 45 Fixed wireless Late Mar/early Apr ’16

Wangary Approx. 85 Fixed wireless Late Mar/early Apr ’16

Wanilla Approx. 50 Fixed wireless Late Apr/early May ’16

Cummins Approx. 510 Fixed wireless Early/mid May ‘16

North Shields Approx. 100 Fixed wireless Early/mid Jun ‘16


Eyre Peninsula & nbn™ network Areas where construction scheduled to commence before end Sep 2018




Whyalla Approx. 12,000 Fibre-to-the-Node/Building

From late 2016

Pt Lincoln Approx. 7,400 Fibre-to-the-Node/Building

First half 2017

Cowell Approx. 800 Fibre-to-the-Node/Building

Late 2016

Ceduna, Thevenard Approx. 1,200 Fibre-to-the-Node/Building

First half 2017

Quorn Approx. 700 Fibre-to-the-Node/Building

First half 2017

Tumby Bay Approx. 1000 Fibre-to-the-Node/Building

First half 2017

Kimba, Wudinna & remaining areas

TBC Sky Muster™ Satellite