n.c. dhhs: communication tips – hard of … tips: hard of hearing person to a hearing person •...
TRANSCRIPT
Communication Tips: Hard ofHearing Person to a Hearing Person
• Pickthebestspottocommunicate byavoidingareasthatarepoorlylit.
• Planfordifficultlisteningsituations inadvancetoreducepossibleproblems.
• Tellothershowtobestcommunicate withyou.
• Payattentiontothespeaker.
• Lookforvisualcluestowhatisbeingsaid.
• Askforwrittencluesofkeywords,ifneeded.
• Providefeedbackthatyouunderstand orfailtounderstand.
• Donotbluff.
• Arrangeforfrequentbreaksifdiscussions ormeetingsarelong.
• Letthespeakerknowhowwellheorshe isdoing.
• Trynottointerrupttoooften.
• Setrealisticgoalsaboutwhatyoucan expecttounderstand.
N . C . D H H S / N . C . D S D H H J a n u a r y 2 0 1 4
N . C . D i v i s i o n o f S e r v i c e s f o r t h e D e a f a n d t h e H a r d o f H e a r i n g
State of North Carolina • Pat McCrory, Governor Department of Health and Human Services • Aldona Z. Wos, M.D., SecretaryDivision of Services for the Deaf and the Hard of Hearingwww.ncdhhs.gov/dsdhh • N.C. DHHS is an equal opportunity employer and provider. 4/15
www.ncdhhs.gov/dsdhh
Struggling to communicate can be frustrating for a person who is Hard of Hearing.Putting into practice these helpful hints can help prevent or reduce those feelings.
For more information, contact a DSDHH Regional Center(800) 851-6099 (v)or if Deaf(919) 890-0859 (vp)