nco europe
DESCRIPTION
NCO EuropeTRANSCRIPT
Prepared by John Lloyd BA(hons) MBA, MIoD Chief Executive Officer
Belgravia W
ealth Managem
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Business proposition
Objectives - Requirements
� NCO wish to secure total repayment of outstanding debts� Such repayments should be made in the shortest possible timescale� This generates more fee income and more business for NCO
Objectives – Desired outcome
� Full repayment in short time scale with substantial additional fee income
Belgravia W
ealth Managem
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Opportunity
NCO hold relevant data regarding the financial situation of each client referred.
This data can be validated and sorted.
Clients are often illinformed as to financial options available to them, prior to
NCO involvement; example options may be, secured loan, remortgage and where
repossession is pending, sale and lease back of their current home
NCO staff can, in agreed situations, offer the availability of various financial
options. No advice is given.
NCO staff simply secure agreement for an approved third party to call the debtor
to offer information and advice. Such information and advice is regulated under
by FSA
Where the debtor takes the advice and secures a financial product, a commission
is paid to NCO.
Belgravia W
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Commission £320,000 per 15 cases a day
Terms:
1. Secured loans 40% of commission paid to NCO
2. Remortgage 40% of the procuration fee paid to NCO
3. Repossession halted with sale & rent back, 40% of fee paid to NCO
Additional options:
Average mortgage procuration fee on a £100k loan is £300 per case x 40% = £120
Average sale & rent back payment to Belgravia £500 per case x 40% = £200
NCO Europe ASU Solicitors
Variables Day Week Month Per Annum £60 £50
Business volumes 15 15 75 300 3600 No. 2880 2880
Average debt £5,000 £75,000 £375,000 £1,500,000 £18,000,000 % 30% 100%
Conversion rate 80% £60,000 £300,000 £1,200,000 £14,400,000 => 864 2880
Gross fee charged 12% £7,200 £36,000 £144,000 £1,728,000 Fee £60 £50
Gross inc to Belgravia 35% £2,520 £12,600 £50,400 £604,800 Gross £51,840 £144,000
Payment to NCO 40% £1,008 £5,040 £20,160 £241,920 NCO £20,736 £57,600
Belgravia W
ealth Managem
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Delivery ChannelBelgravia Wealth Management is a highly respected business operation which
specialises in services to house builders. Current corporate clients are, Taylor
Wimpey, Barratt and Persimmon. These companies utilise Belgravia for access to
bespoke lending propositions, general insurance propositions and specialist ICT
software.
Experience and access to key funders has generated interest from other market
segments. Belgravia directors see the added value of developing fresh markets
utilising existing contacts, systems and technology. Moreover, such developments
remain ahead of competitors as the market slowly improves.
John Lloyd CEO is a law graduate, qualified broker, a member of the IoD and has an
MBA. John is extremely well connected in the building and lending market place.
Rob Rogers MD and Group Chair is a compliance specialist boasting contracts with
companies such as Unisys. Rob is highly respected in the compliance world and will
ensure that all legal, regulatory and compliance requirements are met and
maintained.
Mark Ray is a Microsoft qualified engineer offering a bespoke service to our
company. Mark and his team will ensure that administration is computerised as far
as is reasonable practicable and that we all have daily, weekly and monthly
management reports.
Belgravia W
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Next Steps
� It is suggested that the relationship and the proposition commences by way
of a pilot scheme in August 2010
� The referrals from NCO are of specific criteria and are used to test the
systems and procedure.
� The lenders utilised will be kept tight, initially, to work within stringent KPIs
� A review of work flow, systems, procedures and income will be undertaken
weekly initially, then monthly.
� Staffing and resources will be managed carefully to guarantee service levels
� Direct access to the Belgravia system will be provided for key NCO personnel
Belgravia W
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