neo 101 - maine
TRANSCRIPT
NEO 101
Nanci Kittredge Adriane Ackroyd, MPH, RD
Maine Department of EducationChild Nutrition Programs
Objectives
• Overview of NEO
• Annual Participation Packet
• Filing claims
• FFVP
• Direct Certification
• Public reports
What is NEO???
NEO is:
The Department’s Reimbursement System
– Annual Paperwork (agreements/applications)
– Direct Certification List Retrieval
– Claim Management
– USDA Ordering
– Data Management
Getting Started
• Request User Name and Password
• Decide who will have access with what roles
• Legal Agent
Helpful Terms
• New – Not started yet
• Started – Started completing information, saved, but not yet submitted for approval
• Pending – Information has been submitted and is waiting for Legal Agent approval
• Legal Agent Approval – Legal Agent has approved and is waiting for DOE approval
• DOE Approval – Packet has been approved by DOE
SY 2020 – New Agreement
Annual Participation Packet
Annual Participation Packet
• Annual application for operating school nutrition programs
• Superintendent/Legal Agent approves
Annual Participation Packet
Annual Policy Data/Statement
• How are you managing meal benefit applications?
– Approving Official
– Hearing Official: Someone other than approving official.
– Application Confirmation Official
– Verification Official
• Are you getting vended meals?
Annual Participation Packet
Anonymity and Accountability
• How are you counting reimbursable meals at the point of service?
• What meals are you serving?
• Start and end time of school day and snack if applicable
Annual Participation Packet
Application Data
• Pricing
– Make sure adult meals cover the per meal cost
• Special Provisions
• Programs participating in and how
Attestation
• Confirming that federal regulations will be met for meal pattern requirements. Read and accept.
Annual Participation Packet
Parent Letter
• Upload a copy of letter sent to households with meal benefit applications
Supplemental Attachments
• Price Equity Tool
• FFVP Addendum
• Notification to households of meal benefit status
• Direct Certification Notification letter
• Meal Benefit Application used
Annual Participation Packet
USDA Contacts
• Two people that Maine DOE can get in contact with by either phone or email.
• Very important! This is how we contact you for recalls or holds of USDA Commodities!
Direct Certification
Direct Certification
• List of students from DHHS who are SNAP/TANF/Foster
• Law requires every school district to review the direct certification list at least 3 times during the school year
• DOE suggests the beginning of each quarter and more frequently if able
• List is in NEO and once reviewed, press “reviewed” button on bottom of page to validate it was done
Filing Your Claim
• Reimbursement tab in NEO
• Done every month
• Deadline is the 8th of the month
• Must be approved by the legal agent
• Order:
– Start with School Monthly Details and work your way up
Claims
• School Monthly Details
– Completed for each school in the district
– Fill in the blanks
– Will tell you what you will receiving in reimbursement for each school
– 60 day window for revision
Monthly School Details
Claims
• FFVP School Detail (if applicable)
– Completed for each school in the district that participates in FFVP
– Operational and administrative costs
FFVP School Details
Claims
• District Financials
– Completed for the entire district
– Fill in the blanks
– Asks for inventory by school
• You can enter here or in School Monthly Details
• Don’t report on both!
– Can be revised anytime but needs to be reapproved if revised
District Financials
Claims
• Cash Book Balance (CBB) – how much money do you have???
– Calculated by looking at the CBB of the month prior and adds receipts and subtracts disbursements
– Will not take anything out of the voucher
Claims
• District Claims
– Summary of all of the data entered
– Review and then hit “Submit” in lower left hand corner
– Legal Agent will need to review and approve
Claims
Important Dates
– 8th – must be approved by Legal Agent and submitted to DOE
– DOE submits for payment on the 12th or first business day after
– Can be revised within 60 days
• Can have a 60 day exception once every three years with DOE approval
District Claim Form
Claim Listing Screen
Claims and Summer
• If you have a summer program, be sure to enter receipts and disbursements form summer into the September claim
NEO Reports
Helpful Reports
• Under Nutrition Reports
– Reimbursement
– NOI
– USDA
– Summer Food
Helpful Reports
• Reimbursement
– Reimbursement Earned – ED293A
– Free and Reduced by District – ED534
– Participation data
– Income and expenses
– Per Meal Cost
– FFVP information
• NOI and USDA food reports
• Summer – participation data, financials, etc.
Resources
• Link to NEO: https://neo.maine.gov/DOE/NEO/Accounts/Account/Login?ReturnUrl=%2fDOE%2fneo%2fDashboard%2fHome%2fHome
• NEO Guidance: https://www.maine.gov/doe/schools/nutrition/claims
• Nanci Kittredge: [email protected] 624-6877
Questions?
Nondiscrimination Statement
In accordance with Federal civil rights law and U.S. Department of Agriculture (USDA) civil rights regulations and policies, the USDA, its Agencies, offices, and employees, and institutions participating in or administering USDA programs are prohibited from discriminating based on race, color, national origin, sex, disability, age, or reprisal or retaliation for prior civil rights activity, in any program or activity conducted or funded by USDA.Persons with disabilities who require alternative means of communication for program information (e.g., Braille, large print, audiotape, American Sign Language, etc.) should contact the Agency ere they applied for benefits. Individuals who are deaf, heard of hearing, or have speech disabilities may contact USDA through the Federal Relay Service at (800) 877-8339. Additionally, program information may be made available in languages other than English.To file a program discrimination complaint, complete the USDA Program Discrimination Complaint Form, AD-3027, found online at How to File a Program Discrimination Complaint and at any USDA office or write a letter addressed to USDA and provide in the letter all of the information requested in the form. To request a copy of the complaint form, call (866) 632-9992. Submit your completed form or letter to USDA by:(1) mail: U.S. Department of Agriculture, Office of the Assistant Secretary for Civil Rights, 1400 Independence Avenue, SW, Washington, D.C. 20250-9410;(2) fax: (202) 690-7442; or(3) email: [email protected] is an equal opportunity provider, employer, and lender.
The Maine Human Rights Act prohibits discrimination because of race, color, sex, sexual orientation, age, physical or mental disability, genetic information, religion, ancestry or national origin.
Complaints of discrimination must be filed at the office of the Maine Human Rights Commission, 51 State House Station, Augusta, Maine 04333-0051. If you wish to file a discrimination complaint electronically, visit the Human Rights Commission website at https://www.maine.gov/mhrc/file/instructions and complete an intake questionnaire. Maine is an equal opportunity provider and employer.