Neo Qiang Hao, University of Georgia Robert Maribe Branch, University of Georgia This study investigates the most important predictors of college students online help-seeking behaviors. Online help-seeking behaviors ( Puustinen & Rouet, 2009; Cheng & Tsai, 2011 ): Online searching Asking teachers online for help Asking peers online for help Proposed factors: Age Gender Prior knowledge of the learning subject Learning proficiency level Academic performance Epistemological belief Interests Problem difficulty Proposed factors: Age Gender Prior knowledge of the learning subject Learning proficiency level Academic performance Epistemological belief Interests Problem difficulty Dependent variables: Online searching Asking teachers online for help Asking peers online for help 203 undergraduate students from University of Georgia 162 novice students 41 expert students Proposed factors: Age Gender Prior knowledge of the learning subject Learning proficiency level Academic performance Epistemological belief Interests Problem difficulty Dependent variables: Online searching Asking teachers online for help Asking peers online for help Proposed factors: Age Gender Prior knowledge of the learning subject Learning proficiency level Academic performance Epistemological belief Interests Problem difficulty Dependent variables: Online searching Asking teachers online for help Asking peers online for help Proposed factors: Age Gender Prior knowledge of the learning subject Learning proficiency level Academic performance Epistemological belief Interests Problem difficulty Proposed factors: Age Gender Prior knowledge of the learning subject Learning proficiency level Academic performance Epistemological belief Interests Problem difficulty Proposed factors: Age Gender Prior knowledge of the learning subject Learning proficiency level Academic performance Epistemological belief Interests Problem difficulty Dependent variables: Online searching Asking teachers online for help Asking peers online for help Cross-Validation for Independent Variable Subset Selection: 10-K Cross-Validation Training Data (9 sets) Test Data (1 set) Mean Squared Errors 1,000 Times Online Searching: Learning Proficiency Level Academic Performance Epistemological Belief Problem Difficulty Asking teachers online for help: Learning Proficiency Level Academic Performance Epistemological Belief Problem Difficulty Gender Asking peers online for help: Interest Problem difficulty Asking teachers online for help: Learning Proficiency Level Academic Performance Epistemological Belief Problem Difficulty Gender Online Searching: Learning Proficiency Level Academic Performance Epistemological Belief Problem Difficulty Asking peers online for help: Interest Problem difficulty Asking teachers online for help: Learning Proficiency Level Academic Performance Epistemological Belief Problem Difficulty Gender Online Searching: Learning Proficiency Level Academic Performance Epistemological Belief Problem Difficulty Asking peers online for help: Interest Problem difficulty Learning proficiency level and academic performance are important factors influencing students online help seeking. Novice learners and academically challenged students need more supports to seek help online effectively. Cheng, K. H., & Tsai, C. C. (2011).An investigation of Taiwan University students' perceptions of online academic help seeking, and their web- based learning self-efficacy. The Internet and Higher Education, 14(3), Puustinen, M., & Rouet, J. F. (2009). Learning with new technologies: Help seeking and information searching revisited. Computers & Education, 53(4),