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Avian Influenza

PPP BCP

Introduction

6th July 2006 UN Agencies

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PRESENTER

Jean-Yves Gagnepain

Corporate Quality Manager

Nestl (Thai)


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DISCLAIMER

Agronomist specialised in MarineResources

Not a medical practitioner or a medicalexpert.

Information was / is collected from

International SOS Services, MedicalExperts, CDC, WHO, MOPH, Nestec andlocal Newspapers


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AGENDA

1. About PPP and BCP

2. Elaboration and implementation of PPP

3. Elaboration and implementation of BCP

4. Stay Linked to the world

5. Conclusion words


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5. Conclusion words


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ABOUT PPP AND BCP

PPP = Pandemic Preparedness Plan

It is about protecting PEOPLE within theCompany.


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ABOUT PPP AND BCP

BCP = Business Continuity Plan

It is about protecting BUSINESS of theCompany.


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ABOUT PPP AND BCP

Here decisions are needed.

In October 2005, our CEO decided to appoint

one Manager full time for 2 months toprepare the PPP first.

We contracted International SOS Services and

worked with them.

BCP was initiated in December 2005. Firstversion was available mid May 2006.


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5. Conclusion words


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ABOUT PPP AND BCP

NESTLE INDOCHINA

PANDEMIC PREPAREDNESS CORPORATE ACTION PLAN (=PPP)

Executive Summary

Members of the pandemic team and their role

Introduction Chapter 1

Corporate communication Chapter 2Business Continuity Plan (done later) Chapter 3

Staff health Chapter 4

Reduce risk of employees becoming infected outside facility Chapter 5

Reduce risk of introduction of virus into facility Chapter 6

Reduce risk of virus transmission within facility Chapter 7

Management of infected / potentially infected staff Chapter 8Evacuation of staff Chapter 9

Expatriates Chapter 10

Travelling staff Chapter 11

Antiviral medications Chapter 12


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Contact Person

Pandemic Preparedness Plan

COMMUNICATION CHANNELS LINES OF COMMAND

Decisional Committee

AI Planning Team

F&CSup.Ch.IT

Divisions

HR Markg & Sal.Manufactg Ind. Busin.


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COMMUNICATION TO EMPLOYEES

Communication planned to Divisional Managers first (businesscontinuity plan and pandemic preparedness corporate action planpassed to them)

MASTER COMMUNICATION PLAN

Communication planned to Staff (presentations to be cascaded)

Initial communication done to Divisions (Standard ppt)

Opening of Web Site on Avian Influenza (Nestle refers tothe site of SOS International + CDC + WHO + MOPH

An adapted Sick Leave policy.


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HEALTH OPTIMISATION FOR EMPLOYEES

Seasonal influenza vaccination

For 2005 : # 75% of Nestle employees vaccinated

Use Information Consent form .

Special considerations for employees suffering of certain ChronicDiseases.


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REDUCTION OF RISK FOR EMPLOYEES BECOMING INFECTEDOUTSIDE FACILITY

Basic hygiene rules

Good to communicate them to all.

Transporters, Drivers, Families, Neighbors

In areas affected by AI epidemic

Avoid contact with live birds (incl. faeces etc)

Where contact with potentially infected birds cannot be avoided wearprotective clothing (goggles, masks FPP2, gloves, etc.)

All persons who had contact with birds from potentially infected areas tobe closely monitored for symptoms of influenza (temp. >38C, cough,sore throat, muscular pain)



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REDUCE RISK OF INTRODUCING VIRUS INTO FACILITY

Door Screening at premises entrance

Training of Security

Self Screening Form



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REDUCE RISK OF VIRUS TRANSMISSION IN FACILITY

Cleaning and Desinfection

Hand washing @@ (T)

Clean vehicles @@ (T)

Cough etiquette @@ (T)



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Key Document :

PHASE RELATED ACTION PLAN MATRIX

Pandemic Phases (WHO)

PPPChapters

Chapter X

Phase 3Preparation

Chapter X

Phase 4Initiate

Chapter X

Phase 5Reinforce

Chapter X

Phase 6


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Difficulty:Communication at all levels

Raise proper awareness

Ensure correct implementation (Advisory visits - Audits needed)


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5. Conclusion words


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Business Continuity Plan

Define Critical

Process / Staff

Risk

Assessment

Business

Impact Analysis

Risk

Management

Standard Preparation

Proactive Contingency

Reactive Contingency

Divisions

Difficulty: To link - harmonize - BCP of all divisions

To implement effectively (Test exercises needed)

Main Consideration : What if part of the staff affected

To be developed further with # levels of persons affected.

Always consider after crisis consequences


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5. Conclusion words


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Stay Linked to the world

Suppliers

AuthoritiesCustomers

ServiceProviders (Janitorial

services, Warehousing,Transporters)

BCP andrealities

Distributors

CoManufacturers

Community


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WHAT OUR PARTNERS SHOULD DO

Each one should analyse his situation

Know the Thai Government Plan for AI

Prepare a Pandemic Preparedness Plan

Prepare a Business Continuity Plan

Continuously keep updated of the situation


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5. Conclusion words


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To have PPP and BCP is a due diligence

regarding our employees, our partners andthe community

To have it on paper is far from enough andPPP / BCP must be validated by exercises and

testing Better a simple approach but well rooted and

linked to the social and economicalenvironment

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