net work learning with notes
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Presentation at TLt 2010 with explanatory notes added to slides.TRANSCRIPT
Net Work Learning
(with notes)Harold Jarche
TLt 2010
1Friday, 14May, 2010
2Friday, 14May, 2010
InternetTimeAlliance.com
4Friday, 14May, 2010
EntrepriseCollaborative.com5Friday, 14May, 2010
I recited a poem for a talent show when I was 7 years old. We may still do it, but
reciting poetry is no longer our main form
of communication.Until We Built a Cabin
by Aileen Fisher
6Friday, 14May, 2010
Oral Society7Friday, 14May, 2010
Written Language - 1000 BCE8Friday, 14May, 2010
Printing Press - 14559Friday, 14May, 2010
Telegraph (electric society)1844
10Friday, 14May, 2010
300 Years
Mark Federman - University of Toronto
It takes 300 years for society to accept a major communication change.
That’s how long before nobody remembers anybody who remembers the
old ways.
11Friday, 14May, 2010
150 years into Written Age:
Plato decries the demise of wisdom with the written
word, as men will have the “conceit of wisdom”
12Friday, 14May, 2010
150 years into the Print Age:Height of the
Religious Wars in Europe
13Friday, 14May, 2010
1844 1994 2144
Telegraph
WWWTVTelephone
150 years into Electric Age:
“Literacy is under attack!”
?
Web 2.0
Change
14Friday, 14May, 2010
1844 1994 2144
Telegraph
TVTelephone
?
Web 2.0
Change
David Wiley’s 6 Changes =>
indicate acceleration point
Analog - DigitalIsolated - Connected
Tethered - MobileGeneric - Personal
Closed - OpenConsuming - Creating
15Friday, 14May, 2010
Obsolescence of Plato
Retrieval of Socrates
16Friday, 14May, 2010
Plato to Socrates
•The Academy
•Teaching
•One to Many
•Knowledge
•Certification
•Discourse
•Learning
•One to One
•Practice
•Mentoring
17Friday, 14May, 2010
Electric Age=
Network Age
18Friday, 14May, 2010
Bands Kingdoms Democracy
Local Business Corporations Value Networks
Apprenticeship Schooling Collaboration
19Friday, 14May, 2010
20Friday, 14May, 2010
Simple
Complex
Complicated
More ConnectionsMore Complexity
21Friday, 14May, 2010
Too Much Information22Friday, 14May, 2010
150exabytes
1,200exabytes
2005
2010
data1 exabyte = 1 billion gigabytes
23Friday, 14May, 2010
Complexity: 21st century norm24Friday, 14May, 2010
H.L. Mencken
For every complex problem there is an answer that is
clear, simple
and wrong.25Friday, 14May, 2010
Dave Snowden’s Cynefin Framework26Friday, 14May, 2010
Complicated work will be
outsourced
Simple work will be automated
27Friday, 14May, 2010
Training &Schooling
Need to focus on and support work in Complex
and even Chaotic
Situations
28Friday, 14May, 2010
tacitknowledge
explicitknowledge
emergentpractices
bestpractices
Application
Complexity
Robert Kelley (CMU): Asked knowledge workers, “What percentage of the knowledge you need to do your job is stored in your own mind?”
1986 ~ 75%. 1997 ~ 20%
2006 ~ 10%
29Friday, 14May, 2010
tacitknowledge
explicitknowledge
emergentpractices
bestpractices
documentation
conversation
training
collaboration
Application
Complexity
30Friday, 14May, 2010
The Network Era
Work
School
Home?
The Lines are Blurring31Friday, 14May, 2010
Work
32Friday, 14May, 2010
Artisans - Hierarchies - Networks
~19th C +/- 20th C 21st C
33Friday, 14May, 2010
Principles of Scientific Management (1911)
Org ChartsFunctional Management
Standard MethodsEnforced Adoption
34Friday, 14May, 2010
S&P Index +80% intangibles
Canada: 69% of GDP from services35Friday, 14May, 2010
Work, Play, Learning ?36Friday, 14May, 2010
Hierarchy“management knows best”
Management
Workers
the outside world
37Friday, 14May, 2010
gapingvoid.com
The Gervais PrincipleSociopaths, in their own best interests, knowingly
promote over-performing losers into middle-management, groom under-performing losers into sociopaths, and leave the average bare-minimum-
effort losers to fend for themselves.
38Friday, 14May, 2010
Org 1.0
Self-publishingDistributed
Work
UnlimitedInformation
Internet
Hyperlinks subvert Hierarchies
39Friday, 14May, 2010
The Internet is breaking down artificial walls
built by industrial management. 40Friday, 14May, 2010
a 2-way flow of power & authority ...
42Friday, 14May, 2010
based on knowledge, trust & credibility ...
43Friday, 14May, 2010
with a focus on results ... 44Friday, 14May, 2010
enabled by interconnected
people & technology
45Friday, 14May, 2010
1. interconnected people & technology
2. allow us to focus on results
3. & enable collaboration with others, based on knowledge, trust & credibility
4. thus requiring a 2-way flow of power & authority
46Friday, 14May, 2010
Conway’s Law (1968)
...organizations which design systems
... are constrained to produce designs
which are copies of
the communication structures
of these organizations
47Friday, 14May, 2010
Learning is the Work48Friday, 14May, 2010
Social Learning
getting things done
in Networks49Friday, 14May, 2010
Source: upsidelearning.com
50Friday, 14May, 2010
ASL – Accidental & Serendipitous
Learning
PDL – Personal Directed Learning
GDL – Group Directed Learning
IOL – Intra-Organizational
Learning
FSL – Formal Structured Learning
Formal
Informal
Dependent
Inter-dependent**social
Independent
51Friday, 14May, 2010
ASL – Accidental & Serendipitous
Learning
PDL – Personal Directed Learning
GDL – Group Directed Learning
IOL – Intra-Organizational
Learning
FSL – Formal Structured Learning
Formal
Informal
Dependent
Inter-dependent
IndependentPKM
52Friday, 14May, 2010
PKMin a nutshell
sense-making +
getting things done
aka: PLE & PLN53Friday, 14May, 2010
•Data
•Information
•Knowledge
•Wisdom
KMPersonal
54Friday, 14May, 2010
Data + Knowledge = Information
0101
55Friday, 14May, 2010
Seek
Sense
Share56Friday, 14May, 2010
seeking57Friday, 14May, 2010
Seek
Sense
Share
Judgement-based:NaiveExpert
Network
Mechanical:Heuristic
Algorithmic
}
Filte
rs
58Friday, 14May, 2010
sense-making59Friday, 14May, 2010
Seek
make Sense
by:
Share
Filtering
Validation
Synthesis
Presentation
Customization
Lower Value Info
Higher Value Info
60Friday, 14May, 2010
tools for sharing61Friday, 14May, 2010
blog
Creating Organizing SharingOne
Many
feed reader
bookmarkingGoogle Docs
Wikipedia
*casting
tagging
SNS
62Friday, 14May, 2010
I Seeken
hanc
ed s
eren
dipi
ty
community
We Share & Use
ideas
ideas
I Sense PKM is a basis for Innovation, or the process
of idea management
63Friday, 14May, 2010
PKM:our part of the
social learning contract
64Friday, 14May, 2010
Networking = Learning
65Friday, 14May, 2010
Work
Training&
Education
WorkLearning
Work is Learning& Learning is the Work
66Friday, 14May, 2010
Other PKM Models
67Friday, 14May, 2010
PKM by Lilia Efimova@mathemagenic
68Friday, 14May, 2010
PKM by Urs Frei (CH)69Friday, 14May, 2010
PKM by Silvia Andreoli
70Friday, 14May, 2010
What Learning
Professionals can do
71Friday, 14May, 2010
Networked Reality
Management
Workers
the outside world
?
the outside world th
e out
side
wor
ld72Friday, 14May, 2010
1) Probing
2) Sense-making 3) Responding
Management
Workers
Information, Knowledge
& Trust
Invert the Organizational Pyramid
73Friday, 14May, 2010
Training c. 21st Century Supporting Work in Complex Environments by
Connecting, Communicating & Collaborating
1) Collaborative Work & Learning
2) EmergentPractices
3) Tools &Processes
Management
Workers
Connecting, Communicating& Collaborating
74Friday, 14May, 2010