netbiscuits camerjam mobile brand masterclass

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Mastering a mobile web presence… An Introduction Duncan Hallas [email protected] Linkedin/in/duncanhallas November 23, 2011 © Netbiscuits GmbH 2011 1

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Page 1: Netbiscuits camerjam mobile brand masterclass

Mastering a mobile web presence… An Introduction

Duncan Hallas

[email protected]

Linkedin/in/duncanhallas

November 23, 2011 © Netbiscuits GmbH 2011 1

Page 2: Netbiscuits camerjam mobile brand masterclass

Company Overview

November 23, 2011 © Netbiscuits GmbH 2011 2

Netbiscuits is the world’s leading platform for developing, publishing, and monetizing sites and apps across all mobile and connected devices.

Page 3: Netbiscuits camerjam mobile brand masterclass

Latest Milestones

November 23, 2011 © Netbiscuits GmbH 2011 3

Netbiscuits platform bigger than Twitter

100m unique users/month vs Twitter's 55m

CBS.com mobile site built on the Netbiscuits Platform

Wins 2011 Meffys Award for Best Mobile Website

Netbiscuits relationship with eBay

eBay’s mobile web sites in 16 countries since 2003

Gartner Ranks Netbiscuits as

Visionary with highest ability to execute

Mature landscape

Over 500 customers and more than 75 partners

Page 4: Netbiscuits camerjam mobile brand masterclass

Question 1: Vision

Do you have a digital vision which captures mobile web?

Re-check your Vision!

Vision thing too big?

Agree the purpose.

November 23, 2011 © Netbiscuits GmbH 2011 4

Page 5: Netbiscuits camerjam mobile brand masterclass

Question 2: Agree Purpose

Is this a tactical project or strategic initiative?

Warning: Should never be a tactical project

which kick starts your strategic initiative.

November 23, 2011 © Netbiscuits GmbH 2011 5

Page 6: Netbiscuits camerjam mobile brand masterclass

Mobile Web Presence: Tactical

Not specific time period. i.e. will it evolve? YES – unlikely to be tactical

NO – carry on…

Don’t forget…

….still needs Support / Maintenance?

November 23, 2011 © Netbiscuits GmbH 2011 6

Page 7: Netbiscuits camerjam mobile brand masterclass

Mobile Web Presence: Strategic

Should be considered as a program …not a product lifecycle approach

Expect: Evolution & Support and

Maintenance to play a much bigger role

and cost!

November 23, 2011 © Netbiscuits GmbH 2011 7

Page 8: Netbiscuits camerjam mobile brand masterclass

User Case Technology Mapping

Web

Tablets

Mobile Smart & feature phones

November 23, 2011 © Netbiscuits GmbH 2011 8

Page 9: Netbiscuits camerjam mobile brand masterclass

Build Team Roles

Business Leads

Program Owner

Project Manager

Platform Manager

Design lead

Development (teams) Platform

Release

Service Management

Device testing

Software / QA

Support

November 23, 2011 © Netbiscuits GmbH 2011 9

Page 10: Netbiscuits camerjam mobile brand masterclass

Buy Team Roles

Business Lead (Can Be Program Owner)

Project Manager (outsourced?)

Design lead (outsourced?)

Development (outsourced?) Platform

Release

Service Management (outsourced?)

Device testing (outsourced via Platform)

Software / QA (outsourced?)

Support (outsourced?)

November 23, 2011 © Netbiscuits GmbH 2011 10

Page 11: Netbiscuits camerjam mobile brand masterclass

Mobile Web Presence: Mobile Champions

Who’s your Mobile Champion?

What skills do you have internally?

How up to date are they?

November 23, 2011 © Netbiscuits GmbH 2011 11

Page 12: Netbiscuits camerjam mobile brand masterclass

Mobile Web Presence: Mobile Landscape

Mobile Web Landscape changes constantly… Mobile devices ( be prepared to test more than 50 new devices a month)

Mobile OS releases (Monthly regression testing)

iOS

Android

WinMo

HTML5 (it’s a web standard not a mobile web)

Add to this Leveraging central information systems?

Development Recycling?

Ease of roll out?

Engaging additional agency partners?

November 23, 2011 © Netbiscuits GmbH 2011 12

Page 13: Netbiscuits camerjam mobile brand masterclass

There’s more… …at the round tables [email protected] linkedin/in/duncanhallas

November 23, 2011 © Netbiscuits GmbH 2011 13