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HUAWEI TECHNOLOGIES CO., LTD.

JABO NETWORK IMPROVEMENT UPDATE

Update Oct 10th, 2015

INITIATIVE & IMPROVEMENT W41 2015 ON SPM-SALES MEETING

HUAWEI TECHNOLOGIES CO., LTD. Huawei Confidential

Contents

Area Overview

Smart Care

Traffic Trend

Availability Trend

Performance Management

Key Activity

Customer Complaint

Appendix

HUAWEI TECHNOLOGIES CO., LTD. Huawei Confidential

Network Behavior from Smart CareTerminal Capability & User Behavior

• Trend of 3G and LTE terminal capability is increasing every month• Total increment is 4.88% (from 62.45% to 67.33%) for the last 6 months

• Trend of 3G terminal behavior is improving• Percentage of 3G terminal camp on 3G is increasing by 3.66% while percentage of 3G

terminal camp on 2G is 1.43% for the last 6 months