network manager - saet · experience of installation and management of networks, including windows...

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APPLICANT GUIDE Network Manager Closing date: Thursday 09 May 2019 at 4pm

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Page 1: Network Manager - SAET · Experience of installation and management of networks, including Windows servers and configuration of: Active Directory ... Responsible for the school’s

APPLICANT GUIDE

Network Manager

Closing date: Thursday 09 May 2019 at 4pm

Page 2: Network Manager - SAET · Experience of installation and management of networks, including Windows servers and configuration of: Active Directory ... Responsible for the school’s

Ensuring all our students benefit from high quality inspirational teaching which instils a love of learning and improves life chances as they prepare for a bright future

Providing all our students with high levels of challenge and the highest expectations through a culture of continued improvement which enables them to strive for success and fulfil their potential

Enabling all our students and staff to embrace and respect our community and the partnerships that help us to achieve our aims

Ensuring all our students feel safe, secure and valued and are able to grow as confident, independent citizens who are able to thrive in an ever-changing world

The Aims of our Trust

CEO WELCOME

Severn Academies Educational Trust (SAET) works for over 3000 students and their families from nursery provision all the way through to post 16 study.

As ‘stand out’ schools in their own right each school maintains its own identity whilst making the most of the opportunities created by learning from each other. Being part of SAET provides a strong base from which all schools work closely together to enable the very best practices to be shared and gives all students in the Trust the very best opportunities to be the best they can be.

Whilst high quality teaching and learning is at the heart of everything that takes place, all SAET schools recognise the importance of a broad and enriching curriculum experience that goes beyond strong academic achievement. SAET recognises that all the additional and extra-curricular experiences students take part in support their growth and development into well-rounded individuals.

Improving outcomes and life chances for all of our students is our core aim. All of our leaders are driven to ensure an effective School Improvement Strategy unlocks the potential of our staff and students.

Chris King Chief Executive Officer

Page 3: Network Manager - SAET · Experience of installation and management of networks, including Windows servers and configuration of: Active Directory ... Responsible for the school’s

Dear Applicant Thank you for your interest in Severn Academies Educational Trust. This pack is intended to give you a flavour of our Trust and our broader vision as well as information about the post of Network Manger. SAET was founded in 2016 and has grown into a multi academy trust of seven schools: two secondary and five primary schools, all within close proximity. We recognise that our success starts with the talent and dedication of our people and staff recruitment is a high priority to support our ambition to ensure every one of our students exceeds their targets and expectations. Our standards are high but in return we provide extensive support and development opportunities for our staff. We work collaboratively with others and seek ways to ensure we maintain our reputation as a provider of first class training and development for those working in education. We are seeking to appoint an experienced and well qualified Network Manager to be responsible for the day-to-day oversight and provision of ICT across the Trust and to work with the Strategic Lead for IT to ensure the Trust schools are at the leading edge of thinking in teaching and learning technology while always providing value for money.

The Strategic Lead for IT is responsible for coordinating technical support to students and staff ensuring ICT equipment facilitates a quality learning experience. As Network Manager you will act as a right hand person and have responsibility for ensuring the reliability, monitoring and improvement of the new Trust wide network.

Any successful candidate must have the capacity to work independently, reporting regularly to the Strategic Lead for IT, and have the ability to communicate effectively to a wide range of audiences, including Trust schools. We are looking for a colleague who brings creative and innovative thinking to this role, along with first class knowledge and experience. The successful candidate must possess excellent interpersonal skills, the ability to form strong working relationships, and support the ethos of the Trust. A prefered start date is 01 July 2019. The successful candidate will be based at Stourport High School but will be expected to travel between schools as necessary. If you would like to apply for this post please complete the application form that can be found on our website and return to [email protected]. If you have any queries please contact Andrea James on 01299 872952. The closing date for applications is Thursday 09 May 2019 at 4pm We look forward to meeting you soon. Yours sincerely

Page 4: Network Manager - SAET · Experience of installation and management of networks, including Windows servers and configuration of: Active Directory ... Responsible for the school’s

JOB DESCRIPTION - NETWORK MANAGER

Job Title: Trust Network Manager

Scale: PO1 £31371—£33799

Term Time Factor / Hours: 37 hrs/week Full Year

We are seeking to appoint an experienced and well qualified Network Manager to be responsible for the day-to-day oversight and provision of ICT across the Trust and to work with the Strategic Lead for IT to ensure the Trust schools are at the at the leading edge of thinking in teaching and learning technology while always providing value for money. The Strategic Lead for IT is responsible for coordinating technical support to students and staff ensuring ICT equipment facilitates a quality learning experience. As Network Manager you will act as their right hand person and have responsibility for ensuring the reliability, monitoring and improvement of the new Trust wide network.

These lists are given as a guideline only and are not exhaustive. Other tasks and activities relevant to the main headings should also be considered acceptable. A degree of flexibility is therefore considered essential.

Experience and Knowledge

Experience of installation and management of networks, including Windows servers and configuration of:

Active Directory VLANS, WLANs and other networking hardware and software Working knowledge of network systems, their installation, maintenance and adaptation Working knowledge of current computer operating systems and other relevant systems Working knowledge of cloud based technology including Microsoft Azure, Office 365 and G Suite

You will have the opportunity to work within the schools across our Trust and work to build an innovative connected provision across all of the Trust’s sites.

Core Duties and Responsibilities

General and operational

Responsible for day-to-day technical oversight and management of SAET sites within all areas of ICT, in line with SAET’s stated policies, ensuring the Trust can operate ICT related activity in a safe and high quality environment for learning and community use

Ensure all activity complies with the Health and Safety at Work Regulations Ensuring a system is in place for monitoring and ensuring ICT systems are operational, including at

evenings and weekends when required Contribute to the design, development and implementation of working practices and procedures that

enhance the impact of ICT services in the efficient delivery of management information that supports the learning and teaching within the Trust

In conjunction with the Strategic Lead for IT, review and develop policies and operational procedures to assist with ICT management, including supporting practice to ensure GDPR compliance

To have a flexible approach to working hours to accommodate whole school operation Day to day line management responsibility of the ICT team, including: ICT support staff recruitment,

induction, training and mentoring; ensure duties are undertaken in an efficient and professional manner; prioritise workload

Visit schools across the Trust to deliver support as and when required Undertake any other relevant duties as directed

Page 5: Network Manager - SAET · Experience of installation and management of networks, including Windows servers and configuration of: Active Directory ... Responsible for the school’s

JOB DESCRIPTION - NETWORK MANAGER

Network and ICT specific

Working to develop an effective and resilient LAN at individual sites and across the whole Trust also contributing to the construction, management and configuration on any future WAN

Contribute to the identification, management and implementation of suitable hardware and software solutions

Responsible for the school’s network management, implementation and maintenance of the network infrastructure across the Trust including cabling, switch management and wireless APs

Responsible for the Trust’s server management; maintenance, updates, general upkeep and running of all the physical and virtual servers

Responsible for monitoring and maintenance of all Trust computer workstations, including both hardware and software problem resolution

In conjunction with the Strategic Lead for IT be responsible for the specification and management of ICT operational SLA’s/contracts, including any leasing arrangements

Manage school data both onsite and offsite including the management of data backups, security, user disk quotas, organisation of shared drives and folder permissions

Manage user accounts for all main IT systems such as AD, Office 365 and SIMS. OS and application management including workstation builds, license management, the creation and roll out of packages, application updates and maintenance of all IT systems and packages

Oversee, work with and support the ICT technicians to manage, develop and update Trust systems To work with and support the Strategic Lead for IT with the introduction of any new software Ensure ICT safeguarding practices by managing and deploying effective internet filtering systems

and promoting and utilising classroom monitoring software Manage and maintain the telephone and broadband systems, including supporting the Strategic Lead

for IT in setting up of new contracts Responsible for the implementation of security measures to ensure a secure network. This includes

applying appropriate computer and user policies, deploying and maintaining anti-virus software and ensuring servers and workstations are installed as necessary updates

Liaise with the Strategic Lead for IT through procurement activity as required, specifying specification and scope of works when installing or purchasing new equipment, ensuring the Trust obtains value for money

Develop, implement and monitor ICT supplier performance against agreed service level agreements supporting the Strategic Lead for IT in taking appropriate action when suppliers underperform

Support the Strategic Lead for IT with specifications and quotations for tender purposes Review operational and supplier activity providing reports on areas for improvement and raising any

risks to the Strategic Lead for IT As required, liaise with third party support organisations to resolve support issues with both

hardware and software Respond to the electronic work request system notifications by prioritising and resolving the tasks

specified. Communicating progress to all concerned Monitor the effectiveness of the ICT provision throughout the Trust and implement/advise on

improvements as required Keep abreast of technological advances and advise on future adoption if necessary Maintain records of problem investigations and resolutions, recording all major changes made to the

network Support and advise staff in the use of IT facilities provided by the school Keep and maintain appropriate records including asset registers of all ICT equipment Manage network downtime to allow for network updates and any infrastructure changes Support the Strategic Lead for IT to ensure ICT facilities meet the teaching and support staff needs To work closely with the Strategic Lead for IT, and other members of the Operations Team across

the Trust on projects or new developments

Page 6: Network Manager - SAET · Experience of installation and management of networks, including Windows servers and configuration of: Active Directory ... Responsible for the school’s

JOB DESCRIPTION - NETWORK MANAGER

Safeguarding The safety and well-being of our children is central to our ethos and we expect all staff and volunteers to share this commitment. Successful applicants will be required to provide references, undertake an enhanced check through the Disclosure and Barring Service, and comply with the Safeguarding Policy and child protection practices of our Trust. Equalities We have a strong commitment to achieving equality of opportunity in its academies and in the employment of people. The post will ensure that the Trust meets its statutory obligations in relation to all aspects of equalities legislation. GDPR Our GDPR privacy notices can be viewed on our website: https://www.saet.co.uk/gdpr/

Page 7: Network Manager - SAET · Experience of installation and management of networks, including Windows servers and configuration of: Active Directory ... Responsible for the school’s

PERSON SPECIFICATION - NETWORK MANAGER

ABILITIES ESSENTIAL DESIRABLE EVIDENCE

Education A professional qualification in

System Administration, Network

Management or related IT

qualification.

Demonstration of an ongoing

commitment to own professional

development

Previous experience of

working in a school

environment

HND or Degree in

Computing/Information

Technology/

Networking or related

subject

Application form

References

Direct interview

questions

Skills Fluent in a range of general and

specialist software including

Microsoft Windows and Office

IT Project Management

Ability to organise, lead and

motivate other staff

Ability to plan and develop

systems

Ability to plan short to long term

development plans

Ability to work creatively to

deliver agreed outcomes to

deadline and within budget

Able to plan, prioritise and

manage own time and that of

others effectively

Excellent problem solver with

good fault-finding skills

ICT related design skill

set (e.g. web design,

photography, etc.)

Application form

References

Direct interview questions

Page 8: Network Manager - SAET · Experience of installation and management of networks, including Windows servers and configuration of: Active Directory ... Responsible for the school’s

PERSON SPECIFICATION - NETWORK MANAGER

ATTATTRIBUTES ESSENTIAL DESIRABLE ASSESSMENT

RIBUTES ESSENTIAL DESIRABLE ASSESSMENT

Knowledge & Experience

Working knowledge of network

systems, their installation,

maintenance and adaptation

Working knowledge of current

computer operating systems and

other relevant systems

Full working knowledge of relevant

policies/codes of practice and

awareness of relevant legislation

Understanding and ability to work

constructively as part of a team,

understanding roles and

responsibilities and your own

position within these

Data Protection knowledge

Understanding of the

working structures of a

school

Understands the

school’s development

plan and how it relates

to team and individual

objectives

Working knowledge of

educational

management

information systems

Application form

References

Direct Interview

questions

Personal Qualities

Commitment to high educational,

professional & personal standards

Commitment to equal opportunities

A level of motivation, ‘can do’

attitude

Strong awareness of

professionalism and confidentiality

Ambitious and aspirational for self

and others

Good sense of humour

Ability to relate to children and

young people and act as a role

model

High personal & professional

standards

Innovative and creative thinker

A strong and bold character, able

to persuade and motivate

Application form

References

Direct

Interview

questions

Page 9: Network Manager - SAET · Experience of installation and management of networks, including Windows servers and configuration of: Active Directory ... Responsible for the school’s
Page 10: Network Manager - SAET · Experience of installation and management of networks, including Windows servers and configuration of: Active Directory ... Responsible for the school’s

School Improvement at Scale School improvement is the key to school effectiveness and is at the heart of the process of raising standards. It allows us to deliver an education for all children that is of the highest quality. Our Trust is driven by the core purpose of improving outcomes and life chances for students and believes that an effective School Improvement Strategy is the key to unlocking the potential in its leaders, staff and students.

A coherent programme of continuing professional development, school to school support and school-centered initial teacher training is embedded alongside clear self-evaluation and quality assurance structures which provide supportive identification of need within schools with standardised collection points, analysis and scrutiny of performance. All schools offer capacity to support other schools and to access help when needed. This includes Specialist Leaders in Education (SLEs) and Trust Improvement Leaders (TILs) who provide effective subject leadership to oversee aspects of specialist work across schools.

Becoming an employer of choice Staff recruitment and retention is effective in gaining and keeping the very best staff and leadership succession planning is in place across the Trust to nurture and maximise potential. Supportive staff structures ensure all schools receive efficient and effective delivered support including ‘value-added’ opportunities for employees to enhance health and well-being.

Effective HR support ensures best and consistent practices across our Trust whilst excellent professional development opportunities for staff enables further development of skills, experiences and effectiveness at every level. Our Staff Council has representatives from all our schools and shapes our staff vision; by working collaboratively, the group aims to ensure our schools are a good place to work and where everyone is valued.

Training & Support Across the Trust As a partnership of schools, our Trust provides and shares our skills, experience, talent and capacity to help and improve learning and achievement throughout the Trust and across Herefordshire, Shropshire and Worcestershire. Our School Centred Initial Teacher Training (SCITT) programme is the longest established school-based training provider in Worcestershire.

Offering training and support to all partner schools, we believe that being part of a group makes us ‘stronger together’. We provide nationally accredited and bespoke leadership, training, support, research and development opportunities to school staff across the region and have a bank of nationally and regionally recognised experts that can act as a task force to help schools and individuals in need of support.

Financial Sustainability & Economies of Scale Our financial operations are effective in supporting our finance and accounting requirements and financial economies of scale are continually sought. Income generation plans are effective in supporting the Trust’s aims.

Standardised monitoring and delivery of finance systems ensures clear targets for savings and use of surplus. Curriculum led financial strategic planning ensures high quality and broad and balanced provision.

Page 11: Network Manager - SAET · Experience of installation and management of networks, including Windows servers and configuration of: Active Directory ... Responsible for the school’s

APPLICATION PROCESS

Section One: Personal Details Please ensure that all details are completed including your date of birth and Teacher Reference Number (if applicable) Section Two: Education, Training & Qualifications Please complete this section fully Section Three: Employment/Work Experience Please ensure that this section is completed fully. If you have gaps in your employment please indicate the reasons for this Section Four: Supporting Statement Please use this opportunity to show your suitability for this post as outlined in the person specification Section Five: Convictions/Disqualifications Please be aware that this post is exempt from the Rehabilitation of Offenders Act 1974 and therefore all convictions, cautions and bind-overs, including those regarded as spent, must be declared. Section Six: References Please provide two referees, their contact details and relationship to you. A telephone number and email address often makes contacting referees easier. At least one reference must be from your current or most recent employer and will ask about your suitability to work with children. Open references or testimonials will not be considered Section Seven: Declaration Please be aware that by signing the application form you are declaring that you are not on List 99, disqualified from work with children or subject to sanctions imposed by a regulatory body and that you either have no convictions, cautions or bind-overs or that you have attached details of these. You are also aware that you will be subject to a DBS Disclosure appropriate to the level of the post, should you be successful Please also be aware that providing false information is an offence and could result in the application being rejected, or summary dismissal if you are appointed on the strength of this, with possible referral to the police Completed applications should be returned to [email protected]

Page 12: Network Manager - SAET · Experience of installation and management of networks, including Windows servers and configuration of: Active Directory ... Responsible for the school’s

If you would like to know more about working with us please get in touch

Severn Academies Educational Trust

c/o The Stourport High School & VIth Form College

Minster Road

Stourport on Severn

Worcestershire

DY13 8AX

T: 01299 872950

E: [email protected]

www.saet.co.uk