Company Overview Imaging Network Technology provides customized computer support

packages for a variety of different business needs. Our aim is to provide you and your company with the excellent customer service, tailored technological assistance, and useful software that you require to keep your business running smoothly and efficiently.

Our services range from network installation to internet security and data backup. Experienced, certified technicians will use cutting-edge technology and software to bring you fast, easy solutions for all of your IT needs. You can skip the hassle of finding different companies for setting up your VPN, backing up your systems, and recovering your data in the event of a virus attack. Imaging Network Technology can provide convenient and comprehensive IT support.

Whether you run on a PC, Laptop, or Mac, our computer tech support can help set-up and secure your network. We also provide assistance for PDA and mobile devices when necessary. No problem is too little or too great for our trained technicians.

24/7 Technical Support

We know that time is money in the modern business world, so finding a timely resolution to your technical difficulties is imperative. Network and computer problems rarely happen at a convenient time, so it is often difficult to find solutions when you need them most. When all of the other IT companies are sleeping, we are standing by to provide the necessary technical support to get you up and running again. Knowing that your company has the backup support to keep your systems at peak performance is absolutely priceless.

Using live PC support software, our technical professionals are able to gain remote access to your PC and fix your issue. Users can hold chat sessions instead of phone conversations to explain problems to the PC technician, bypassing the lengthy hold times that most IT-repair services are known for. Once the technician gains access to your PC, you can sit back and relax as they diagnose and repair your problems.

Access to 24/7 support, using live PC support, can benefit your business in ways you never imagined. Aside from peace of mind, 24/7 support can quickly and efficiently resolve issues resulting in increased employee productivity, protection from malware and spyware, and reduced demands on your currently overworked IT staff.

Network Installation and Management

The complex nature of setting up a network that includes hundreds of computers and other devices can sometimes be intimidating to business owners. Our technicians handle the set-up and make certain that the network is properly installed and secure.

In addition to installation, we provide Network and Systems Management software. Our software gives your systems administrator a compact, integrated dashboard from which to remotely monitor and manage the network. This tool allows administrators to apply patches and updates, transfer files across the network, monitor all IP-enabled devices, ensure proper security, and control devices remotely to provide support. System administrators will find that this software provides a platform to help them perform their job more effectively and efficiently.

Data Backup and RecoveryYour files and data are indispensible to your business, and that is why backing up that data is so critical. Imaging Network Technology can backup files on any number of computers, providing archiving services and allowing global roaming access to your files. Using Live Protect, your files are updated automatically with no inconvenience to you or other users. Whether your data amounts to 500 MB or 500 GB, we can provide the backup solution for your needs.

Recovering your data is made extremely easy when files are backed up. If your computer or network crashes, there is always a possibility that some data is lost forever. When you back up your files, however, you can rest assured that your data will be there even after a devastating crash.

Router, Switch and VPN Setup

Setting up routers, switches, and VPNs can be incredibly complicated, especially when dealing with an entire network of computers for your business. We provide the set-up and installation to ensure that everything is running safely and efficiently.

Security breaches on public Wi-Fi networks are common. Places like coffee houses, hotels, and airports can allow potential hackers to see your sensitive data. Cyber criminals can access your personal information, usernames and passwords, website addresses, and anything else you might broadcast on the internet. Using the Trust Connect application, we can help ensure the safety of your data on wireless connections. Trust Connect builds a protective shield around your computer or device, preventing unauthorized access and encrypting all of the information you send out on the internet.

Virtual private networks (VPNs) allow users to share files and other data inside of the network. A major concern, however, is finding a way to effectively deploy all security updates to the remote users. With Easy VPN, we centralize VPN management so that organizing and updating becomes much easier.

SecuritySecurity is perhaps the most important aspect of

computing for modern businesses. Cyber criminals can easily hack an unprotected network and take any information they want. To protect sensitive materials and keep malicious users from installing viruses or other malware, having a trustworthy security system is key.

A firewall is your first line of defense from malicious users and malware. Internet Security Pro uses an exclusive “safe list,” which encompasses over 2 million files that are known to be safe for computers. If a file is not on the safe list, the Default Deny Protection application will request permission before any potentially threatening files are installed on your computer. For harmful files that find their way around the firewall, Internet Security Pro’s Antivirus will detect, block, and destroy any viruses, Trojans, worms, spyware, or malware.

Endpoint Security Manager can provide a centralized console from which a systems administrator can control the whole network’s security settings. The systems administrator can install security updates across the entire network, encrypt data, and configure security levels. This level of control, combined with the program’s powerful antivirus, intrusion prevention system, and Default Deny Protection, can help create a safe, secure network for your business.

Virus, Spyware and Malware Removal

Should you find your network imperiled by a virus, spyware, or another malicious invader, we can help remove the offender, recover damaged or lost data, and restore your network to its previous form. Some viruses can cause immediate damage, whereas others can cause copious amounts of damage over time. Whatever you may suspect, your best bet is to get help for your issue as quickly as possible. With our 24/7 support and emergency support line, you can be confident that you have almost immediate access to a PC technician whenever you need one.

Support

Having several different types of support at your disposal allows customers to choose what type of assistance best suits their needs. Your first course of action is to use our 24/7 remote assistance to help resolve your issue. You can explain your problem to the technician using online chat and the technician can access your computer or device remotely for diagnostics and repair. For a problem that can not be solved remotely, the technician may have you fill out a Help Desk ticket to find a resolution. If remote assistance is not enough, we provide on-site technicians who will come to your office to help resolve your problems.

What do you do if your computer crashes, losing crucial data and causing complete chaos? Call our emergency phone number, where you can find certified technicians available to help you through your computer crisis. We can help resolve the problem and recover data, allowing you to get back to work as quickly as possible.

Installing some of our software solutions can prevent crises before they start. Endpoint Security Manager protects your network from malware and allows a system administrator to take control of network security from a centralized console. Internet Security Pro acts as your network bodyguard, safeguarding your network from internet threats using a powerful firewall and antivirus.

Customizable Business Packages

Different businesses require different levels of service and protection. In acknowledgement of this fact, Imaging Network Technology provides customized solutions for every business. Allowing customers to pick and choose their products and services can help curtail costs without sacrificing network security. Choosing one of our Global Digital Network Plans, or creating a plan of your own, can give you the confidence that you have the proper IT support your business requires.