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NETWORK VIDEO RECORDERS INTERMEDIATE MODULE 4 S W A N N S E C U R I T Y C A M P U S LEARN SELL GROW ACADEMY

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Page 1: NETWORK VIDEO RECORDERS INTERMEDIATE MODULE 4 · 2016-11-11 · SWNN SECURITY CMPUS 8 DVR (ANALOGUE) vs NVR (DIGITAL): LAUNCH DATES RESOLUTION RACE HISTORY Below you can see the resolution

NETWORK VIDEO RECORDERS INTERMEDIATE MODULE 4

SWANNSECURITY CAMPUS

LEARNSELL GRO

W

ACADEMY

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SWANN SECURITY CAMPUS2

NETWORK VIDEO RECORDERS INTERMEDIATE MODULE 4

2

NETWORK VIDEO RECORDERS - INTERMEDIATE MODULE 4

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MODULE OUTLINEWhat are NVRs? 4Types of Resolution: It Can Get Confusing 5Why Choose HD Quality Video? 6Why go to Super HD (3MP+)? 7DVR (analogue) vs NVR (digital): 8DVRs catching up to NVRs: How to differentiate 9DVR Connectivity 10NVR Connectivity 11The new Swann 4MP NVR range for Maplin 12NVR16-7400 4MP Network Video recorder 14Compatible 4MP Cameras 15Meet Swann’s Pocket Crimefighter! 16What is Infrared Night Vision? 17Questions to ask the customer 18DVR vs NVR: Recommending NVR 19DVR vs NVR: Price 20Questions from customers - HOME users 21Questions from customers - Business users 22Questions from customer 23Questions for the customer 25Course Exam 32

3

Security Made Smarter

NETWORK VIDEO RECORDERS - INTERMEDIATE MODULE 4

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WHAT ARE NVRS?NETWORK VIDEO RECORDERS

A device that utilizes digital IP video surveillance streams, initially processed at the camera then streamed to the NVRs for storage or remote viewing.

4

NETWORK VIDEO RECORDERS - INTERMEDIATE MODULE 4

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HOW RESOLUTIONS WERE NAMED

WIDTH 960H = 960 pixels wide x 480 pixels high. Older res but Swann still sells a few 960H items.

HIGH DEFINITION STARTS FROM THIS POINT ON:

HEIGHT 720p | 1MP = 1280 wide by 720 high. [High Definition]

HEIGHT 1080p | 2MP = 1920 wide by 1080 high. [Full High Definition]. Blu-Ray quality

PIXELS 3MP = 2048 x 1536 = 3,145,728 pixels. Rounded to 3MP [Super HD]. 52% more pixels than 1080p (Full HD)

PIXELS 4MP = 2560 x 1440 = 3,686,400 pixels. Rounded to 4MP. [Super HD] as well 81% more pixels than 1080p (Full HD) & 4 x > 720p

WIDTH 4K | 8MP = rounding of the 3840 width. Height is 2160 [Ultra HD | UHD] 4x more pixels than 1080p (Full HD). Available in 2017

4K3840 x 2160

4MP2548 x 1440

3MP2048 x 1536

1080P1920 x 1080

720P1280 x 720

960H960 x 480

TYPES OF RESOLUTION: IT CAN GET CONFUSINGBEFORE WE JUMP INTO NVRS, LETS START FROM THE BASICS.Resolution denominations used on everyday language (1080p, 3MP, 4K etc) are inconsistently named after different attributes of each resolution.Sometimes the resolution name will be named after the image’s:• Width

• Height

• Total number of pixels (rounded to Megapixels)

NETWORK VIDEO RECORDERS - INTERMEDIATE MODULE 4

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WHY CHOOSE HD QUALITY VIDEO?SEE THE DIFFERENCE IN HIGH DEFINITION (HD)• Enjoy the sort of image quality you are used to

seeing on your flat screen TV with 1080p HD resolution on live & recorded video

• See number plates, facial detail, wider angles, sharper image quality & more

NETWORK VIDEO RECORDERS - INTERMEDIATE MODULE 4

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WHY GO TO SUPER HD (3MP+)?If 720p and 1080p are already HD, why would I want Super HD (3MP, 4MP)?

While 720 is HD and 1080p is Full HD, in the case of 3MP & 4MP, both are called Super HD, and 4K is Ultra HD

Faces Licence Plates Clothing Colours

The answer in one word

zoo ming

The resolution of Super HD and Ultra HD is enhanced to see more detail

Number Plates

NETWORK VIDEO RECORDERS - INTERMEDIATE MODULE 4

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SWANN SECURITY CAMPUS8

DVR (ANALOGUE) vs NVR (DIGITAL): LAUNCH DATESRESOLUTION RACE HISTORY Below you can see the resolution launch dates for both Digital and Analogue.New resolutions are launched first in Digital and then Analogue catches up with the same resolution.The chart below illustrates how much time the Analogue took to launch the same resolution as Digital.

DIGITAL AND ANALOGUE ARE CATCHING UP TO EACH OTHER OVER THIS PERIOD

Launch Dates 2013 2014 2015 2016 2017 TBD960H

960 x 480(.5 Megapixel)

Analogue & Digital 960H in the same year

720p1280 x 720(1 Megapixel)

720p Digital (NVR) Launches

720p Analogue (DVR) Launches

1080p1920 x 1080 (2 Megapixel)

1080p Digital (NVR) Launches

1080p Analogue (DVR) Launches

3MP2048 x 1536

3MP Digital (NVR) Launches

3MP Analogue (DVR) Launches

4MP2240 x 1680

4MP Digital (NVR) Launches

4MP Analogue (DVR) Launches

5MP2560 x 1920

Analogue & Digital 5MP in the same year

4K3840 x 2160(8 Megapixel)

4K Digital (NVR) Launches

4K Analogue (DVR) Launches

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DVRS CATCHING UP TO NVRS: HOW TO DIFFERENTIATE

7Confidential © Swann, April 2016

DVRs catching up to NVRs: How to differentiate

DVRs (analogue) resolutions have been catching up to NVRs (digital)

However, there are still key differences: DVR vs NVR

DVRCameras use less common coaxial cable

Coaxial cable: fatter, use BNC connectors (larger, harder to thread, take longer to install)

Each camera needs a power source (via splitter): messier, uses more power

Few camera models have microphones

NVRCameras use easy-to-find Ethernet cable

Ethernet cable is slimmer, smaller RJ59 connectors, easier to run & install

Power over Ethernet (PoE): power from NVR. No need for power splitters or wall sockets for cams

Cameras often have microphones: hear & record conversations & sounds

vs

vs

vs

vs

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DVR CONNECTIVITY

Coaxial video cable + power cable for each cameraCameras

Audio In(Microphone)

LAN(Router)

Audio Out(Speaker)

VGAMonitor

USB(Mouse)

HDMI(TV)

Power Cable

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NVR CONNECTIVITY

LAN(Router)

Audio Out(Speaker)

USB(Mouse)

HDMI(TV)

Power Cable Cameras

VGAMonitor

Ethernet (network) cable. Also delivers power using Power over Ethernet (PoE)

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THE NEW SWANN 4MP NVR RANGE FOR MAPLINMEET THE 5 ITEMS RANGED BY MAPLIN

CAM

ERAS

NVR

KITS

NHD-818 4MP IP White Bullet Camera Single Pack

NVR8-7400 / 4MP / 2TB / 4 x NHD-818 4MP Bullet

PoE Camera

NHD-819 4MP IP White Dome Camera Single Pack

NVR4-7400 / 4MP / 1TB / 2 x NHD-818 4MP Bullet

PoE Camera

2

4

3

5

16 Channel Network Video RecorderNVR16-7400 / 4MP / 2TB NVR without cameras available online only

1

4MPPLATINUM DIGITAL HD

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THE NEW SWANN 4MP NVR RANGE FOR MAPLINTHIS IS HOW TO RECOGNISE THEM IN STORE

NHD-818 4MP IP White Bullet Camera Single Pack

NVR8-7400 / 4MP / 2TB / 4 x NHD-818 4MP Bullet

PoE Camera

NHD-819 4MP IP White Dome Camera Single Pack

NVR4-7400 / 4MP / 1TB / 2 x NHD-818 4MP Bullet

PoE Camera

CAM

ERAS

NVR

KITS

2

4

3

5

16 Channel Network Video RecorderNVR16-7400 / 4MP / 2TB NVR without cameras available online only

1

4MPPLATINUM DIGITAL HD

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NVR16-7400 4MP NETWORK VIDEO RECORDER

NVR16-7400™ NETWORK VIDEO RECORDERVideoVideo Input 16 ChannelsVideo Outputs VGA, HDMIDisplay Resolution Up to 1080p

AudioAudio Input 16, via Ethernet Integrated with CamerasAudio Output 1 x RCA

RecordingCompression Format H.264Recording Mode Manual / Motion / ScheduleRecording Resolution 4MP (2048 x 1536 (4:3), 2304 x 1296 (16:9))Playback Speed Frame Rate up to Real-Time 30fps / 25fps

Hard DriveHDD 2TBHDD Capacity Up to 6TB (Internal 1 x 3TB + External 1 x 3TB (via eSATA))

ConnectionNetwork Connection SwannLink ‘Peer-to-Peer’Network Interface RJ45 x 1USB Interface USB 2.0 x 2eSATA Port x 1

GeneralOperating Power DC 48 VDimensions (WxDxH) 10” x 9.0” x 2.0” / 255 x 230 x 51mm

SoftwareComputer Operating System Windows, Mac OSInternet Viewing SwannView LinkHandheld Device Supported iOS, Android, 3G/4G Smartphones & Tablets

BE PROTECTED & SEE EVERY DETAIL IN CRYSTAL CLEAR SUPER HD

• A state-of-the-art & easy to use surveillance system with 4 Megapixel super high definition video to see every detail & protect your premises

• State-of-the-art digital imaging technology for 9 x the picture sharpness of traditional security systems including analog D1

• Add up to 16 NVR cameras for full 16 channel monitoring

• You can also hear what’s happening as each camera has a built-in microphone

• Set & forget by recording continuously from 16 channels for 12 days+ onto a 2TB hard drive (expandable to 6TB^) or even longer with motion detection

• Save time & have peace of mind by easily locating incident video, then transfer to external storage via USB or network

• Security in the palm of your hand with live viewing on your Smartphone or tablet including iOS (iPhone, iPad) & Android devices using the free ‘SwannView Link’ app

NETWORK VIDEO RECORDERS - INTERMEDIATE MODULE 4

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COMPATIBLE 4MP CAMERAS

4MPMEGAPIXELS AUDIO

MONITORINGPOWER OVER

ETHERNET DAY/NIGHT VISION WEATHER RESISTANT

EASY INSTALLATION

See every detail in rich, Super HD • State-of-the-art security camera with outstanding 4 Megapixel Super

HD video image clarity from 75% more pixels than 1080p & enhanced digital zoom providing close-up detail that has to be seen to be believed

• Camera features a built-in microphone so you can see & hear what’s happening

• See everything during the day & night with wide 80° viewing angle & the latest infrared cut filter for amazing night vision to 100ft/30m

• Built to suit any conditions with weather resistant rating of IP66 for indoor & outdoor use

• This camera can only be used in combination with Swann’s Super HD Network Video Recorders including NVR4-7400™, NVR8-7400™ & NVR16-7400™ for cutting-edge IP surveillance

• Professional surveillance camera gives you the peace of mind from being able to see the detail you need including license plates, faces, clothing colours & more, all in stunning 4 Megapixels

SWNHD-818CAM Bullet Camera

SWNHD-819CAM Dome Camera

NETWORK VIDEO RECORDERS - INTERMEDIATE MODULE 4

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MEET SWANN’S POCKET CRIMEFIGHTER!INTRODUCING THE UPDATED SWANNVIEW LINK APP

WHAT’S NEW?

• Search for your NVR on your local network

• Improved playback functionality

• New more intuitive User Interface

• Configure many features on your DVR or NVR from the app

• New multi-channel viewing with up to 16 cameras on screen at the same time

• New playback timeline feature

• Now capture video from your camera live view to your phone to play back later

• Save single and multi-still images to your phone’s picture library

NOW AVAILABLE ON GOOGLE PLAY

COMING SOON TO APP STORE

NETWORK VIDEO RECORDERS - INTERMEDIATE MODULE 4

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WHAT IS INFRARED NIGHT VISION?The NHD-818 & NHD-819 cameras have night vision with an infrared sensor that turns on in low light, allowing you to see in the dark in black-and-white up to 30m (depending on the camera & local conditions).

DAY VISION NIGHT VISION

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QUESTIONS TO ASK THE CUSTOMERDO YOU ALREADY HAVE A CCTV SYSTEM OR INFRASTRUCTURE?

YES Most likely DVR, as they’re older

If DVR = Cabling infrastructure

coaxial

Customer may want to upgrade

old 960H res to HD

Recommend DVR: client can

use existing cabling structure

NOChance to

recommend an NVR

Next page...

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DVR VS NVR: RECOMMENDING NVROnce you checked the customer doesn’t have an existing DVR infrastructure

• greater chance of recommending NVRs

Of course customer may also want to entirely replace a DVR infrastructure:

• less likely: replacing all cables and re-installing all cables would be costly

These NVRs cameras have mics

Listen live on app or PCOne-way audio: cam -> NVR

These NVRs are 4MP while DVRs stop short at 3MP

Better zooming of identifiable details

NVRs use Ethernet cablesEasier to thread

CheaperSpend more on NVR, but save on

cable and installation

NOW YOU CAN JUMP TO THE 3 MAIN DIFFERENCES THAT JUSTIFY NVR PRICE

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DVR VS NVR: PRICE• Even though DVR stands for Digital Video Recorder, DVRs use analogue cameras.

• NVRs are fully digital for both cameras & the recorder, producing enhanced image quality in comparison to analogue cameras used in DVRs

• On NVRs systems, the image processing happens in the cameras, while on DVRs, they receive the analogue signal from the cameras and convert them to digital.

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QUESTIONS FROM CUSTOMERS - HOME USERSWHY WOULD I WANT AUDIO?

Give practical examples to cater to people’s imagination.

Carer or nurse abusing an elderly, either verbally or physically

Watch your kids playingBaby sitter swearing close to kids or watching improper TV shows Dog crying in distress

Baby crying

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QUESTIONS FROM CUSTOMERS - BUSINESS USERSWHY WOULD I WANT AUDIO?

Give practical examples to cater to people’s imagination.

Hear an argument before it gets physical

Break in attempts (hear bangs against doors and windows, see time stamp) If staff is being abused by clients or thieves

Hear a siren

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SWANN SECURITY CAMPUS23

QUESTIONS FROM CUSTOMERWHY WOULD I WANT SUPER HD?

Give practical examples to cater to people’s imagination. This 720p (HD) camera doesn’t

allow for finer facial details when zooming

While on this 4MP camera you can clearly see the facial

features of the person

4MP IS…• 8 times more pixels than 960H

• 4 times more pixels than 720p (High Definition/HD)

• 81% (almost 2 times) more pixels than 1080p (Full HD)

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SWANN SECURITY CAMPUS24

QUESTIONS FROM CUSTOMER

WHAT ARE ADVANTAGES OF ETHERNET?

Give practical examples to cater to people’s imagination.

Is your home or business facility recently constructed?

Newer places already come with wall Ethernet sockets

Does your business already have a network infrastructure?

Makes it easier & more economical to add cameras if Ethernet cabling already in place

NETWORK VIDEO RECORDERS - INTERMEDIATE MODULE 4

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QUESTIONS FOR THE CUSTOMERDO YOU HAVE MORE PLACES OR ROOMS YOU WANT TO MONITOR?You can either buy the 7400 Series NVR by itself & choose the combination of cameras more suitable for you.Or choose one of the 7400 Series NVR kits that come as:• 8 channels with 4 cameras• 4 channels with 2 camerasYou can add extra NHD-818 & NHD-819 cameras as needed.The 16 channel is available online only and it’s more suitable for large homes, large businesses & retail stores.

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SWANN SECURITY CAMPUS26

QUESTIONS FOR THE CUSTOMERAND HOW DO I DECIDE BETWEEN BULLET OR DOME CAMERAS?

NHD-818 BULLET CAMERASMAIN DIFFERENCES• More conspicuous. Works as a

deterrent as it is more visible• 75° viewing angle

SAME• Can be mounted to ceiling and

wall• IP66 weather resistant rating

for indoor & outdoor use• Powerful Infrared LEDs for

30m night vision • Sturdy aluminium casing• Built-in microphone

NHD-819 DOME CAMERASMAIN DIFFERENCES• Much harder to tamper with or

vandalise than bullet cameras• 80° viewing angle

SAME• Can be mounted to ceiling and

wall• IP66 weather resistant rating

for indoor & outdoor use• Powerful Infrared LEDs for

30m night vision • Sturdy aluminium casing• Built-in microphone

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SWANN SECURITY CAMPUS27

QUESTIONS TO ASK THE CUSTOMER

Do you travel a lot?Watch your home or business from your mobile phone

Schedule lights to go on and off at home

Get push notifications on your phone or tablet

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SWANN SECURITY CAMPUS28

SAMPLE DIALOGUEHi. I am going to Barcelona

next week and I would like to watch my home remotely. Do

you have anything?

Right. Most certainly. And what is it you would like

to watch? Is it both inside and outside?

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SWANN SECURITY CAMPUS29

SAMPLE DIALOGUEI have an owl and as you can see from my painting, it

looks quite displeased. I’d like to watch her at night and see if she makes funny noises while I am away. And I

also want to watch my backyard, as I have a blueberry plantation that some kids have been stealing from.

Right. She does look displeased indeed. So you’ll need a system with day and night

vision with audio capture. Do you already have an existing surveillance system?

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SWANN SECURITY CAMPUS30

SAMPLE DIALOGUENot yet. But I would like a good one where you could see if my owl is going through any distress from my absence,

therefore it is paramount for me to see her facial expressions and if my neighbour is feeding her with her

correct balanced diet.

Right. So you will need one with very high resolution to see her face and hear her.

Is your home recently built? Does it have Ethernet wall sockets? Those sockets for network cables.

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SWANN SECURITY CAMPUS31

Yes actually, my house is quite new and it has those square network

sockets.

Right. So the best solution for you will be a 4MP Super High Definition NVR, that works with network cables, will allow you to monitor several places

as you can have up to 8 cameras, zoom in into details to see your owl’s facial expressions, hear & record audio either live and via playback and you can still view everything remotely while you’re in Barcelona via the SwannView Link app. And it has motion detection for you to see when

your neighbour walks in to feed your owl.

SAMPLE DIALOGUE

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SWANN SECURITY CAMPUS32

Best of LuckNow log on to answer the short course exam. The format is multiple choice and if you have been paying attention, you will have the necessary knowledge to pass. Good luck!Your exam results will be made known to you within a few minutes of completion.

Now take the Module Intermediate 4 Final Test

Takes about 5 minutes

Your result will be forwarded to you & the examiner within minutes

Final Test Test Get Results

COURSE EXAM

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THANK YOU

SWANN SECURITY CAMPUS33

NETWORK VIDEO RECORDERS - INTERMEDIATE MODULE 4