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Page 1: Networking With Excellence · quality of professional service to enhance your business in discovering electrical solutions through design thinking strategy. The positive impact achieved

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Page 2: Networking With Excellence · quality of professional service to enhance your business in discovering electrical solutions through design thinking strategy. The positive impact achieved

In collaboration with clients, Jogen are design thinkers who create and implement practical electrical solutions to meet whole business needs.

Our high standard electrical consultants and technicians support clients throughout the stages of Discovery, Strategy, Execution and Preservation in transforming spaces.

When you join the Jogen community you align with a network of electrical excellence built upon the foundations of trust, self-awareness and quality.

Networking With Excellence®

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Page 3: Networking With Excellence · quality of professional service to enhance your business in discovering electrical solutions through design thinking strategy. The positive impact achieved

CLIENT

COMPLIANCE

CORPORATE

PEOPLE

SUPPLIERSCorporate Social Responsibility

Purpose

Culture

Servicing clients and their expectations through awareness.

Utilising over 25 years of industry experience in providing holistic practical electrical solutions for organisations that are safe and client-driven.

Our commitment is in supporting Jogen employees and their families. Further developing and supporting professional relationships with clients and the people they serve by connecting infrastructure in Australia.

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Page 4: Networking With Excellence · quality of professional service to enhance your business in discovering electrical solutions through design thinking strategy. The positive impact achieved

Jogen is an Australian organisation with a lifetime value commitment to family. Residential Services is a division driven by honesty and integrity, ensuring that people live with the peace of mind that affordable electrical needs are met and their home is safe.

The organisation values clear communication with clients, providing information addressing compliance and servicing local communities in accordance with National Safety and Electrical Standards and Building Codes.

Building new, home renovating or in need of emergency support, Jogen recognises the current landscape in Australia from electrical installations and practices of the past and the need to upgrade and provide practical electrical solutions for the future.

About Residential ServicesResidentialTRUST

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Page 5: Networking With Excellence · quality of professional service to enhance your business in discovering electrical solutions through design thinking strategy. The positive impact achieved

CLIENT COMPLIANCEPEOPLECase Study

The architects and builders of Modum worked alongside Jogen to fulfil a client’s design brief for the build of a modern designer home with electrical solutions that integrates smart lighting experiences with sustainable solutions. The client desired a home with the latest technology while learning about cost saving products affecting Wellbeing. In consultation with the builder, Jogen developed an electrical framework with Australian Standards of compliance and safety. The project was to be completed within the contracted timeframe and ongoing communication with the client occurred to ensure flow during the handover process was experienced.

Design Brief

MODUM CONSTRUCTIONNew home design electrical solutionsSmart lighting supporting WellnessBASIX sustainable planning measuresCost saving strategy

My family were handed a beautiful home. We trusted in Jogen, as they listened to our needs and created a lighting experience that really does make us feel great. We valued the clear communication in helping us understand how practical electrical design impacts the way we interact within this space.

– Evelyn Maasburg – Home Owner

Client Testimonial

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Page 6: Networking With Excellence · quality of professional service to enhance your business in discovering electrical solutions through design thinking strategy. The positive impact achieved

In collaboration with Jogen’s leadership team, you will experience the highest quality of professional service to enhance your business in discovering electrical solutions through design thinking strategy.

The positive impact achieved through its long-standing history of networking with excellence is testament to the client recognition established within commercial and construction planning sectors.

The organisation will enable your investments to be sustainable and designed with a corporate social responsibility and costing strategy. Projects will be developed and delivered with clear communication between client, stakeholders and servicing team to guarantee compliance for future business development and growth strategy.

About Commercial ServicesCommercialSOLUTIONS

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Page 7: Networking With Excellence · quality of professional service to enhance your business in discovering electrical solutions through design thinking strategy. The positive impact achieved

Case Study

Working with small to medium enterprise, Jogen was approached to provide end to end electrical installation using floor plan design ensuring minimal business disruption and timely execution. The client requested security analysis of the site and the latest technology, resulting in lighting, camera and alarm installation including employee swipe access. With a long standing professional relationship with the client, Jogen is a trusted source for electrical consultation and awareness of modern electrical solutions to further enhance branding of a leading tile merchant.

The works completed aligned with Di Lorenzo’s vision of providing a customer experience that was enhanced through outstanding lighting design to highlight our products

- Ralph Fresta – CEO

Design Brief Client Testimonial

CLIENT CORPORATESUPPLIERS COMPLIANCE

DI LORENZOBusiness succession planningTurn key modelCosting appraisalInstallation

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Page 8: Networking With Excellence · quality of professional service to enhance your business in discovering electrical solutions through design thinking strategy. The positive impact achieved

Jogen Design Thinking Strategy

Discovery Consultation

Define Sessions

Develop & Deliver

Project Appraisal

Driving Solution

Project savings & Sustainability review

Safety Strategy

Environmental Impact & Clean up Strategy

Project Delivery Checklist

Team Project Review & Collaboration Session

Electrical Compliance Maintenance Strategy

LIfetime Commitment & Business growth Strategy

Project Review Checklist

Stakeholder Survey

Client onsite presentation

Compliance Certificate Issued

Client Collaboration

System Requirements

Project Metrics & Job Priority

Jogen Planning & Execution Strategy

Team Allocation

Stakeholder Communication &

Notification of works

Corporate Social Responsibility

MVP & Compliance model

Site Observation

Project Strategy

Timeline & Milestones

Project outline checklist

Supplier Assesment

Qualify & Approval Process

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Page 9: Networking With Excellence · quality of professional service to enhance your business in discovering electrical solutions through design thinking strategy. The positive impact achieved

The organisation prides itself on the positive impact it continues to deliver to clients within its Service division. With over 25 years of professional relationships within its business ecosystem, Jogen ensures the highest quality of industry practical electrical solutions.

The nature of any emergency can be addressed in a systematic approach with immediacy and accuracy no matter what the circumstance.

Safety, environmental impact, cost, and time are key themes that are addressed within its service execution strategy, and it is a guarantee that the Wellbeing of customers is maintained and celebrated for its clients by returning to a business with flow.

About ServicesServicesCONFIDENCE

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Page 10: Networking With Excellence · quality of professional service to enhance your business in discovering electrical solutions through design thinking strategy. The positive impact achieved

Case Studies Client Testimonials

In consultation with ACU café owner and commercial kitchen equipment suppliers, Jogen performed a total refit in preparation for its orientation day grand opening using modern lighting design. Power loads, compliance and emergency lighting fire detection was installed, ensuring that safety was the primary goal for the wellbeing of the University’s students and visitors.

10 Help Street, Chatswood was a volume project for Jogen requiring large scale office refurbishment of lighting and bathrooms. Strategy was pivotal in successfully completing the work due to minimal disruption to business flow within the building and the safe disposal of Mercury Vapour Fluorescents over weekend work.

Around the clock work was required during a power outage on 85 George Street, Parramatta till the job was completed. Coordination and speed were pivotal skills set demonstrated by Jogen between energy authorities, generator hire provider and suppliers resulting in a 12.00 am turn on prior to next day business.

Cafe

Maintenance

Emergency

At PRDnationwide we have always trusted in Jogen’s work. The clean up after the job was very important to us, as our clients were guaranteed that business as usual would resume first thing Monday morning. We recognised that completing 10 floors of electrical work was no easy feat.

With a strict deadline in mind over the Christmas break, Jogen worked tirelessly to help me as a small business owner to open with peace of mind. I am so pleased with the outcome in creating a cultural experience where people feel comfortable while they learn.

The financial and business reputation could had been catastrophic and providing power to a 7-storey building in Parramatta CBD was outstanding. Jogen saved us and client work flow, as we watched the building come alive. Thankyou.

Phillip Prassas - Managing Agent

Ray Hekeik - Small Business Owner

Sam Agostino - Managing Agent

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Page 11: Networking With Excellence · quality of professional service to enhance your business in discovering electrical solutions through design thinking strategy. The positive impact achieved

Jogen Response™

Safe Solutions.

Whether it’s a residential power shortage through to a security problem with customers demanding your immediate business service, Jogen’s ResponseTM will guarantee that your electrical needs are solved.

With 25 years of experience, our talent is in empathising with clients and prioritising call-outs with a timely response to ensure that your needs are met. Dependent on the immediate safety of others and its social impact we minimise and/or eliminate the potential harm that electrical emergencies create.

Our success is built upon accessing our network of suppliers that will open 24/7 on demand as a result of our long standing professional relationships, enabling Jogen ResponseTM to integrate its reach with scalability and resolve any electrical emergency.

Rating System

Priority 1 2 hour response time

• Social Impact - Immediate • Life threatening electrical

emergency• Potential harm to people

and/or property

2h

Priority 2 4 hour response time

• Social Impact - High• Direct damage to property

with financial loss• Major disruption to daily

activities of people

4h

Priority 3 6 hour response time

• Social Impact - Low • Minimal damage to property

or financial loss• Minor disruption to activities

of daily living of people

6h

Our systematic process enables our team to support clients by gathering the essential onsite information, developing documentation and reports, while assisting clients with insurance claims where they apply.

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Page 12: Networking With Excellence · quality of professional service to enhance your business in discovering electrical solutions through design thinking strategy. The positive impact achieved

Jogen Inclusive

DownloadPeace of Mind.

Monitor the progress of your electrical works from afar and maximise the day with Jogen’s time-add strategy, enabling home and business owners access to their very own BetterCheckTM smart phone web portal.

Our Peace of Mind Strategy enables you to develop the confidence that Jogen trades professionals are working in the designated spaces within your property ensuring your total security.

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Select your project work area you wish to monitor

Example – common areas, rooms or spaces

External link to your modem

Receive your unique customer login and

password details

Camera setup and positioned to work area by Jogen team member

Download your BetterCheckTM smart

phone applicationMonitor Jogen electrical

works from afar

Motion sensor cameras for “No Go Zones”

Bettercheck

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Page 13: Networking With Excellence · quality of professional service to enhance your business in discovering electrical solutions through design thinking strategy. The positive impact achieved

Contact Us

1300 456 436 [email protected] Jogen.au

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