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New Board Member Orientation November 11, 2016

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Page 1: New Board Member Orientation 11.11 - Duke University · 11/11/2016  · February 10-11, 2017 Winter DAA Board Meeting – Durham March 28, 2017 (12-1 pm) Full Board Conference Call

NewBoardMemberOrientationNovember11,2016

Page 2: New Board Member Orientation 11.11 - Duke University · 11/11/2016  · February 10-11, 2017 Winter DAA Board Meeting – Durham March 28, 2017 (12-1 pm) Full Board Conference Call

Agenda

• DukeAlumniBoardOverview– OurChangingAlumniBody– TheBoardanditsMission– Expectations

• ReviewBoardGoals&Process• UniversityPriorities• CommitteeOverview• DAAOverview&Update

2

Page 3: New Board Member Orientation 11.11 - Duke University · 11/11/2016  · February 10-11, 2017 Winter DAA Board Meeting – Durham March 28, 2017 (12-1 pm) Full Board Conference Call

163,046LivingDukealumni

Undergrad54%Prof.

school35%

Graduate15%2010s

20%

2000s23%

1990s20%

1980s15%

1970s11%

1960s6%

1950s3%

earlier1%

Class year

Degree type

Medianage

46Medianclass

year

1996

AlumniDemographics

Page 4: New Board Member Orientation 11.11 - Duke University · 11/11/2016  · February 10-11, 2017 Winter DAA Board Meeting – Durham March 28, 2017 (12-1 pm) Full Board Conference Call

DukeAlumniAroundtheWorld

LONDONGERMANY

FRANCE

TIER1 TIER2Atlanta BaltimoreBoston DallasCharlotte DenverChicago FranceDC GermanyLosAngeles HoustonNewYorkCity LondonPhiladelphia MiamiSanFrancisco NewJerseyTriangle Pittsburgh

RichmondSanDiegoSeattleTampaTriad

Page 5: New Board Member Orientation 11.11 - Duke University · 11/11/2016  · February 10-11, 2017 Winter DAA Board Meeting – Durham March 28, 2017 (12-1 pm) Full Board Conference Call

0

25000

50000

75000

100000

125000

150000

175000

200000

1984 1994 2004 2014 2019 2024

TotalAlumni

Undergrad

Grad&Prof

TotalAlumni

5

Page 6: New Board Member Orientation 11.11 - Duke University · 11/11/2016  · February 10-11, 2017 Winter DAA Board Meeting – Durham March 28, 2017 (12-1 pm) Full Board Conference Call

OverallAlumniEthnicDiversity

0%

10%

20%

30%

40%

50%

60%

70%

80%

90%

100%

1984 1994 2004 2014 2019 2024

Caucasian AfrAmer Asian Hispanic NativeAmer6

Page 7: New Board Member Orientation 11.11 - Duke University · 11/11/2016  · February 10-11, 2017 Winter DAA Board Meeting – Durham March 28, 2017 (12-1 pm) Full Board Conference Call

YoungAlumniEthnicDiversity

0%

10%

20%

30%

40%

50%

60%

70%

80%

90%

100%

1984 1994 2004 2014 2019 2024

Caucasian AfrAmer Asian Hispanic NativeAmer DidnotReport7

Page 8: New Board Member Orientation 11.11 - Duke University · 11/11/2016  · February 10-11, 2017 Winter DAA Board Meeting – Durham March 28, 2017 (12-1 pm) Full Board Conference Call

Undergrad-onlyYoungAlumniEthnicDiversity

0%

10%

20%

30%

40%

50%

60%

70%

80%

90%

100%

1984 1994 2004 2014 2019 2024

Caucasian AfrAmer Asian Hispanic NativeAmer DidnotReport8

Page 9: New Board Member Orientation 11.11 - Duke University · 11/11/2016  · February 10-11, 2017 Winter DAA Board Meeting – Durham March 28, 2017 (12-1 pm) Full Board Conference Call

MissionoftheDukeAlumniBoard

ToengageandconnectalumniwithDukeandeachotherandtocelebratetheirservicetoDukeandtheworld

9

Page 10: New Board Member Orientation 11.11 - Duke University · 11/11/2016  · February 10-11, 2017 Winter DAA Board Meeting – Durham March 28, 2017 (12-1 pm) Full Board Conference Call

CompositionofDukeAlumniBoard• President• ImmediatePastPresident• VicePresidents(currently8)• Notlessthan18atlargemembers(currently34)– BylawchangefromSchool

representativestoatlargemembersinstitutedinFY17• Graduateandprofessionalstudents(TBA)• 2facultymembers• Honorarymembers(currently4)• Ex-officiofor2016-17

– LGBT– DUHLAA– DBA– SeniorClassPresident

• 2recentgradrep• Totalmembership=56• 2yearterms;eligibleforre-election.Expectmostmemberswillnotservemore

than2terms

10

Page 11: New Board Member Orientation 11.11 - Duke University · 11/11/2016  · February 10-11, 2017 Winter DAA Board Meeting – Durham March 28, 2017 (12-1 pm) Full Board Conference Call

DAABoardOrganizationalChart2016-17

DAAPresidentJackBoyd

ImmediatePastPresidentShep Moyle

FallBoardMeetingJoanneO’Connor

JudyPahren

Clarybel PegueroBeverlyHarrisCaroleLeVine

WinterBoardMeetingKrisKlein

MarkScroggs

NicoleKemptonAngelaEbertsWillieGreen

SpringBoardMeetingNikkiGibson

AnaHomayoun

JennChambersAnn-LouisAguiarNatalieNobles

Awards&Recognition

LauraWellman

ChristinaHolderAngelaKarl

NicoleKemptonClarybel Peguero

DiversityTaskForceWinstonHenderson

IngaPeterson

NominatingCommitteeShepMoyle

SterlyWilderNicoleKempton

ExecutiveCommittee

StaffSupport

11

Page 12: New Board Member Orientation 11.11 - Duke University · 11/11/2016  · February 10-11, 2017 Winter DAA Board Meeting – Durham March 28, 2017 (12-1 pm) Full Board Conference Call

WhatDoestheExecutiveCommitteeDo?

• Executivecommitteeservesascabinetforpresidentandactsforboardinbetweenmeetings

• Memberschairandleadcommittees,taskforcesandplanmeetings

• Monthlyconferencecalls• Annualplanningretreat• 2-dayin-personmeetinginWashingtonDCinJanuary2017

• 2otherin-personmeetings

12

Page 13: New Board Member Orientation 11.11 - Duke University · 11/11/2016  · February 10-11, 2017 Winter DAA Board Meeting – Durham March 28, 2017 (12-1 pm) Full Board Conference Call

BOARDSELECTIONPROCESS

• NominatingCommitteechairedbyImmediatePast-President• President,DAAStaff,currentandformerboardmembers• Nominationsfromgeneralalumnipopulation(dueDec1st)• Selectsslateofproposedboardmembersforfullboardvote• Goalisforboardtoreflectalumnipopulationdemographics

ExecutiveCommittee(Vice-Presidents)• SelectedbyPresidentonannualbasisfor1-yearterm

President/President-Elect• Recommendedandnominatedbynominatingcommitteetofull

board

13

AtLargeMembers

Page 14: New Board Member Orientation 11.11 - Duke University · 11/11/2016  · February 10-11, 2017 Winter DAA Board Meeting – Durham March 28, 2017 (12-1 pm) Full Board Conference Call

OverviewofCurrentBoard

14

11%

16%

5%

59%

9%CurrentBoardbyRace

AsianAmerican

AfricanAmerican

Hispanic

Caucasian

Other

4%5%

21%

52%

18%

BoardRegions

Asia

Midwest

Northeast

South

West

3

6

17

11

14

4

0

10

20

1960 1970 1980 1990 2000 2010

Decade

43%

57%

CurrentBoardbySex

Male

Female

Page 15: New Board Member Orientation 11.11 - Duke University · 11/11/2016  · February 10-11, 2017 Winter DAA Board Meeting – Durham March 28, 2017 (12-1 pm) Full Board Conference Call

CurrentExecutiveCommitteeBoardMember Degree Reside

JackBoyd A.B.’85 NewYorkCity,New York

NikkiGibson A.B.’80 Dallas,Texas

WinstonHenderson B.S.E.’90,J.D.’96 Boston, Massachusetts

AnaHomayoun A.B.’01 SanFrancisco,California

KrisKlein A.B.’82 SanFrancisco,California

ShepMoyle A.B.’84 Roanoke,Indiana

JoanneO’Connor A.B.’92 WestPalmBeach,Florida

JudyWagonerPahren A.B.’84 Richmond,VA

MarkScroggs M.D.’84,HS’88,HS’94

ChapelHill,NC

LauraMeyerWellman A.B.’73 Charlotte,NC

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Page 16: New Board Member Orientation 11.11 - Duke University · 11/11/2016  · February 10-11, 2017 Winter DAA Board Meeting – Durham March 28, 2017 (12-1 pm) Full Board Conference Call

ExpectationsofBoardMembers• Actingasambassador• Sharingbestpractices• Reporting/communicatingtotheregionsandalums• ActingasresourcetoalumswithrespecttoDukealumni

programming• RecruitingandleadershipdevelopmenttocatalyzeDuke

volunteers• Programleadership- remainingactiveasaleaderof

programswhileontheboard• UpholdingstandardsandensuringqualityoftheDuke

brand• Assistingwithfundraisingidentificationandaspiritof

Dukesupport• Representingallalums• PayingalumniduesandsupportingtheAnnualFund

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Page 17: New Board Member Orientation 11.11 - Duke University · 11/11/2016  · February 10-11, 2017 Winter DAA Board Meeting – Durham March 28, 2017 (12-1 pm) Full Board Conference Call

CharacteristicsofGreatBoardMembers

• Attendandparticipateinallboardcommitteemeetingsandcalls

• Understandtheroleofboardandrelationshiptostaff

• SeetheDAABoardasstartofajourneynotthecompletion

• ActivelyattendDukeeventsinregionsandsharethemessage

• Positiveattitudeandteamworkoriented• Willingnesstowork

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Page 18: New Board Member Orientation 11.11 - Duke University · 11/11/2016  · February 10-11, 2017 Winter DAA Board Meeting – Durham March 28, 2017 (12-1 pm) Full Board Conference Call

StatementofStrategy

TheDAAstrivestobethebestalumniassociationintheworldbyfulfillingourpotentialtoourstakeholders.

Initial State–7/1/2016

v Regional metrics not consistently measured or coded efficiently for reporting

v Soft launch of Alumni Network in Spring 2016

v Expanded staff to meet strategic plan goals

v Forlines House too small and outdated for existing staff; no place to welcome alumni, visitors and guests

v Affinity groups in place for DBA, DUHLAA and LGBTQ; no group for Asian Alumni

v Little to minimum structure and training for current regions and volunteers

v Successful Volunteer Leadership Conference held in 2015; build on momentum for 2017

v First meeting of Council of Alumni Presidents in Spring 2016

v DAA bylaw changes to support the OneDuke model

v Less cohesion with the Graduate and Professional schools

Key Strategic Initiatives

v Strengthen our Regional Presence by increasing Alumni Engagement and Enriching the Volunteer Experience

v Support the Launch of the Alumni Networkv Increase Student-Alumni Engagementv Provide Robust Forever Learning Opportunitiesv Build an Alumni & Visitors Centerv Implement Duke Worksv Facilitate Affinity Group Effortsv Strengthen and increase graduate and

professional engagementv Increase diversity and inclusion programmingv Capitalize on the OneDuke initiative across all

program areasv Plan for Presidential transition

Target State – 6/30/17v Strengthened Regional presence and

structure as measured by regional metrics

v Successful launch of Alumni Network with 38,000 registrations completed

v Increased Student-Alumni Engagement (Duke Next, Mentoring Model, etc.)

v Best-In-Class Forever Learning Offering (Peer Review)

v Alumni & Visitors Center progressing according to plan and fundraising finalized

v Robust growing Duke Works initiativev Affinity Groups thriving and continued

emphasis on joint programming in the regions (Asian Alumni Group established)

v ##% increase in Alumni Engagement (Since June 2016)

v Volunteer Training in regions and on campus (webinars, pocket guides, etc.)

v University-wide Volunteer Leadership Conference scheduled for Fall 2017

v DAA Staff supported by DAA Board (Anecdotal)

v DAA Board Members proud of their service (DAA Board Survey)

v Council of Alumni Presidents providing forum for communication, sharing of best practices, increased engagement and common goals across the schools

v Implement bylaw changes for Board membership and select a President-elect

v Increase multiple cohort programming

TopUnderlyingBeliefsandAssumptionsWecanachieveourgoalsassuming…

v Boardmembersarewell-positionedwithtalent,driveandtheresourcestomaketheDAAthebestalumniassociationpossible

v Closecollaborationwithexceptionalandcommittedstaffwithexpertiseacrossmultipleareasandfocusonalumni/regionsacrosstheglobe

Engaging, Celebrating and Connecting Duke Alumni 2016-17

Page 19: New Board Member Orientation 11.11 - Duke University · 11/11/2016  · February 10-11, 2017 Winter DAA Board Meeting – Durham March 28, 2017 (12-1 pm) Full Board Conference Call

2016-17MeetingOverview

Date Meeting

November10-12,2016 FallDAABoardMeeting– Durham

January17,2017(12-1pm) FullBoardConferenceCall

January26-27,2017 ExecutiveCommitteeMeeting– Washington,DC

February10-11,2017 WinterDAA BoardMeeting– Durham

March28,2017(12-1pm) Full BoardConferenceCall

April20-21,2017 SpringDAABoardMeeting– Durham

April21-23,2017 DukeForwardCelebration– Durham

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Page 20: New Board Member Orientation 11.11 - Duke University · 11/11/2016  · February 10-11, 2017 Winter DAA Board Meeting – Durham March 28, 2017 (12-1 pm) Full Board Conference Call

DAABoardMeetingGoals2016-17• FallBoardMeeting– VolunteerEngagement(Nov.11-12)

– Understandbestpracticessurroundingvolunteerism– DevelopmentofUniversity-wideVolunteerLeadershipConference– DiscussandenhanceRegionalTrainingandVolunteerResources– CreateaDukebrandandstandardforvolunteers– ActivelyengagingtheBoardofDirectors

• WinterBoardMeeting– LifelongEngagement(Feb.10-11)– Conveneauniversity-wideconversationonlifelongcareersupport,theDukealumninetwork,andmentoring.– Defineacultureofengagementaroundcareerfromdayoneofthestudentandalumniexperience.– Definetheroleforthealumninetworkplatformaroundcareer.– Assesscurrentnetworkingmodelsandidentifyingwaysinwhichwecanlearn/improve.– Understandthewaysinwhichstudentsandalumniwanttoengagearoundcareer.– DevelopwaystoleveragealumninetworksatcompanieswheretherearelargeconcentrationsofDukealumni.– Assesshowmacro-trendsincareerservicesimpactDukeanditsstakeholders

• SpringBoardMeeting– AlumniEngagement(Apr.20-21)– Fullydefineengagementandallitsiterations– broadening,deepening,strengthening,diversifyingandmeasuring– Considerreasonsthatalumniarenotengaged(pre-work)anddevelopastrategytoaddressthosethatarechangeable– Identifyprogramsforwhich2.0versionswouldincreaseengagementandevaluateimpactofmodificationsthathaverecently

beenimplementedforspecificprograms– Brainstormingsession– “Whatifwecould….?”– DiscussresultsofEngagementChallenge(Bring-a-Friend-to-DukeDay)– EstablishDukealumlifecycletoinformprogrammingdecisions

• Bythenumbers(useavailablestats,census,etc.)

20

Page 21: New Board Member Orientation 11.11 - Duke University · 11/11/2016  · February 10-11, 2017 Winter DAA Board Meeting – Durham March 28, 2017 (12-1 pm) Full Board Conference Call

StatementofStrategy- VOLUNTEERENGAGEMENT(FallMeeting)

TheDAAstrivestobethebestalumniassociationintheworldatengagingvolunteersbydevelopingstandards,policiesandmeasurementsforsuccess..

Initial State–7/1/2016

v Successful re-launch of VLC in October 2015

v Pocket Guides and Webinars available for use

v Volunteer Handbook available for use

v Regional Calls with Volunteer Leaders in place

v Senior Director of Volunteer Engagement hired and on-boarded

v Volunteer Engagement audit conducted to assess DAA’s internal use of alumni volunteers and to gain an understanding of the DADD system

v Alumni Network launchedv Metrics – baseline established

for measuring volunteer engagement

Key Strategic Initiatives

v Strengthen volunteer experience via regional and university-based training

v Professionalize the resources available for volunteers (e.g., handbook, pocket guides, webinars)

v Share and implement job descriptions for all volunteer roles to ensure there are clear expectations and defined responsibilities

v Develop multi-prong approach to celebrating, recognizing and thanking volunteer leaders

v Implement strategy to develop volunteer pipeline and to on-board new leaders

v Facilitate university-wide system that enhances volunteer stewardship via a volunteer management system

v Conduct a university-wide assessment of volunteer opportunities on campus and in the regions.

TopUnderlyingBeliefsandAssumptionsWecanachieveourgoalsassuming…

v DAAbelievesthatinorderforouralumnivolunteerstohaveafulfillingexperience,wemustcollaborateuniversity-wideandfullyarticulatethebenefitsofservingforDuke

v DAAbelievesinthevolunteerexperienceandwillprovideresourcesandsupporttodevelopthebestinpractice

Engaging, Celebrating and Connecting Duke Alumni 2016-17

Target State–6/30/2017v Robust and comprehensive

VLC planned for Fall 2017 with training targeted to constituencies across the University

v Hold regional volunteers and DAA staff members accountable for highly functioning top 20 regions

v Model developed for in-region checklist for measuring and achieving success

v Active use of professionalized training manual and pocket guides: calendars for webinars in place

v Set standards to track and measure volunteer engagement

v Pilot program for volunteer coordinator in place in regions reporting to the Director of Volunteer Engagement; standardized process for on-boarding and training regional volunteers implemented

v Create process for volunteer pipeline program

v Develop certification program for volunteers - Duke Standard

Page 22: New Board Member Orientation 11.11 - Duke University · 11/11/2016  · February 10-11, 2017 Winter DAA Board Meeting – Durham March 28, 2017 (12-1 pm) Full Board Conference Call

StatementofStrategy:LIFELONGCAREERS(WinterMeeting)

TheDAAstrivestobethebestalumniassociationintheworldbyconnectingalumniforoutstandingcareerdevelopment,mentoringandstudentinteractions.

Initial State–7/1/2016v Institutional Advancement

Committee approved Duke Works career initiatives 5/16

v Campus Engagement Plan finalized Q3 2016

v DEMAN strategy completed August 2016

v Duke Futures web portal and referral process launched

v One Duke Alumni Career Services Roundtable launched

v Student access to the network under development

v Scalable regional career programs in regions such as NY, DC and Boston

v Metrics for regional career-related programming not consistently measured/tracked

v Attitudinal surveys and focus group research says alumni and students want more career-related programming and access to the network

v Mentoring programs exist across the university with widely variable definitions and administration. Metrics not tracked

v Each school has its own level of career services and alumni support

Key Strategic Initiativesv Supporting DAA transition to data-driven

organizationv Supporting rollout of the Alumni Networkv Supporting the rollout of the Campus

Engagement Planv Increasing Student-Alumni Engagementv Implementing Duke Works initiatives from

IAC May 2016v Auditing current campus mentoring

initiatives and leading campus-wide mentoring movement

v Re-launching DAA website alumni career coach resources

v 2017 Regional Volunteer Leadership Conference planning underway

v DAA Board interviewing pan-university stakeholders before Winter board meeting

Target State – 6/30/17Network:v Test and rollout student access to the

network. Add profile features to facilitate student and alumni connections

v Launch student profile capabilityCareer:v Assessment and evaluation of

regional career-related programmingv Scale repeatable career programming

in the regions, such as TF6 and Business Breakfast formats

v Reflect increased satisfaction with career preparedness and alumni career support in alumni attitudinal survey

v Engage and track success for previously unengaged alums with new programs and track success

v Alumni appreciation for recruiting initiatives introduced

v Launch student-focused Forever Duke marketing campaign to encourage career and professional engagement

Mentoring:v Determine capacity for university

mentoring resource through audit of campus programs

v Increase opportunities for “mentoring moments” like Blue Devil Suppers with first year class intro and plans in place for international grad & prof students

Affinity: v Launch career vertical (i.e. DEMAN

or healthcare) affinity group

TopUnderlyingBeliefsandAssumptionsWecanachieveourgoalsassuming…

v Boardmembersarewell-positionedwithtalent,driveandtheresourcestomaketheDAAthebestalumniassociationpossible.

Engaging, Celebrating and Connecting Duke Alumni 2016-17

Page 23: New Board Member Orientation 11.11 - Duke University · 11/11/2016  · February 10-11, 2017 Winter DAA Board Meeting – Durham March 28, 2017 (12-1 pm) Full Board Conference Call

StatementofStrategy- ALUMNIENGAGEMENT(SpringMeeting)TheDAAstrivestobethebestalumniassociationintheworldbyincreasingandenhancingitsalumniengagement.

Initial State–7/1/2016

v XX% of alumni are engaged*Regional/Global Programming:v Welcome & Send-Off Partiesv Women’s Forumv DAE, Community Servicev AAAC v Game Watchesv Travelv Graduate & Professional Schoolsv Forever Learning (Speakers,

Faculty Fellows, etc.)v Networking, Cultural & Special

Access Eventsv Young Alumni ProgramsOn Campus Programming:v DEMAN Weekendv Marine Lab Weekendv Lemur Center Weekendv Women’s Weekendv VLCv Homecoming & ReunionsAffinity & Interest Groups:v DBA, DUHLAA, LGBTQInfrastructure:v Regional, School & Other Boardsv Global Effortsv One Duke Regional Modelv Network (winter meeting)Virtual:v Coursera, EdEx, Network

Key Strategic Initiatives

v Assess programming to determine what’s working, what’s not, what can be improved and how

v Identify alumni motivators and determine most effective use of DAA resources

v Clearly define metrics. What does engagement mean? What does an increase in engagement look like? (understanding the life cycle of engagement)

v Understand the reasons that alumni do not engage with Duke and address those that can be changed

v Conduct an anecdotal review to benchmark what our peers are doing successfully

v Engagement Challenge: bring an unengaged alum to a Duke event, assess and report back (+1 vision)

v Define the baseline for engagementv Collect engagement stories from alumni to support future

opportunity planning. v Assess ways that engagement is recognized and develop methods

to celebrate and display participationv Evaluate programs to align them with life-stages to determine

where additional programming is needed, in particular family-themed and young alumni engagement.

Target State – 6/30/17

v XX% of alumni are engagedv Metrics are in place and

clearly defined to measure/track engagement in its many iterations (broader, deeper, stronger and more diverse)

v Increased awareness among alumni about the various opportunities to engage with Duke

v 2.0 Versions developed for programs that were identified as needing to be revamped

v Resource allocation assessment complete and determined on a per engaged alum basis

v Net Promoter Score implemented

v Plan developed to address unengaged alumni

v Anecdotal peer review complete and benchmarks set to demonstrate improvements

v Engagement Challenge results analyzed and plan developed to address major issues

TopUnderlyingBeliefsandAssumptionsWecanachieveourgoalsassuming…

v Thatwebroaden,deepen,strengthen,diversifyandmeasureengagement

v ThatweconnectwithandunderstandthereasonsthatalumnidoanddonotengagewithDuke

*Anengagedalumisdefinedasanindividualwhohasparticipatedinanyoneorcombinationoftheprogramslistedunderneath“initialstate.”

Engaging, Celebrating and Connecting Duke Alumni 2016-17

Page 24: New Board Member Orientation 11.11 - Duke University · 11/11/2016  · February 10-11, 2017 Winter DAA Board Meeting – Durham March 28, 2017 (12-1 pm) Full Board Conference Call

AgendaFriday,November11th

24

8:30am-11:15am NewBoardMemberOrientation

9:30-11:15am10:00-11:15am

Awards&RecognitionCommitteeDiversityTaskForceMeetings

11:30am-1:15pm Lunch• TheYearAhead

1:15-1:30pm Break

1:30-2:00pm AlumniCenterStatusandNetworkUpdate

2:00-3:15pm VolunteerLeadership Re-imagined

3:15-3:45pm Past, PresentandFUTUREofVolunteerEngagement

3:45-4:00pm Break

4:00-5:00pm BreakoutSessions

5:00pm Dinner

7:00-9:30pm DEMANKeynoteandReception(optional)

7:00-9:30pm Dukevs.MaristMen’sBasketballGame(optional)

Page 25: New Board Member Orientation 11.11 - Duke University · 11/11/2016  · February 10-11, 2017 Winter DAA Board Meeting – Durham March 28, 2017 (12-1 pm) Full Board Conference Call

AgendaSaturday,November12th

25

7:30-8:15am Breakfast

8:15-8:30am 600SecondsofEducation– Theimportanceofabrand

8:30-9:45am ActionPlanDevelopment;theFuture ofVolunteerEngagement

9:45-10:00am Break

10:00-10:15am “Isitoveryet?Dukeandthe2016Election”

10:15-10:45am Lookingahead(WinterMeeting)

10:45-11:15am Lookingahead(SpringMeeting)

11:15-11:30am BreakandTraveltoLunchandClosingActivity

11:30am-12:00pm “Whatifwecould_______?”WrapupActivity

12:00-12:30pm Lunch

12:30-1:30pm TourofWestUnionBuilding(optional)

1:30-5:00pm FreeTime

5:00-6:00pm DEMANWrap-up Party(optional)

5:30pm Dukevs.GrandCanyonMen’sBasketballGame(optional)

7:00pm Nasher GalahonoringPresidentBrodhead(optional)

Page 26: New Board Member Orientation 11.11 - Duke University · 11/11/2016  · February 10-11, 2017 Winter DAA Board Meeting – Durham March 28, 2017 (12-1 pm) Full Board Conference Call

KeyUniversityPriorities• DukeAlumniNetwork• DKUevolution/undergraduatedegree• Completionofnewconstructionprojects

– WestUnion,Library,Chapel,AbeleQuad– ArtsBuilding– StudentHealth&WellnessCenter– AthleticsComplex&751ParkingGarage– AlumniCenter– CentralCampus/Dorms

• UniversityStrategicPlan• CompletionofDukeForward• STEM• NewPresidentonJuly1st,2017

26

Page 27: New Board Member Orientation 11.11 - Duke University · 11/11/2016  · February 10-11, 2017 Winter DAA Board Meeting – Durham March 28, 2017 (12-1 pm) Full Board Conference Call

MacroIssues

• NCAAchanges• Sexualassaultchangesatfederallevel• Federalfundingforresearch• Financialaid• Futureofhighereducation(valueproposition,MOOC’s,etc)

• Legislation(HB2,endowments,etc)

27

Page 28: New Board Member Orientation 11.11 - Duke University · 11/11/2016  · February 10-11, 2017 Winter DAA Board Meeting – Durham March 28, 2017 (12-1 pm) Full Board Conference Call

CommitteeOverviews

• AwardsandRecognitionCommittee• DiversityandInclusionTaskForce• NominatingCommittee

28

Page 29: New Board Member Orientation 11.11 - Duke University · 11/11/2016  · February 10-11, 2017 Winter DAA Board Meeting – Durham March 28, 2017 (12-1 pm) Full Board Conference Call

29

Awards Committee Action Plan 2016-17Statement of Purpose

To engage and connect alumni with Duke and each other and to celebrate their service to Duke and the world.

Initial State–6/30/16

v Process for identifying candidates further enhanced and improved

v Awards ceremony lunch to kick off the Volunteer Leadership Conference during Homecoming weekend a huge success

v Annual calendar for the awards “process” revised to facilitate comparisons of candidates nominated (ie: reviewed Distinguished Alumni nominee carryovers at fall committee meeting and allowed more time for DAA and University-wide staff to cull the lists to the most qualified candidates)

v Engaged DAA and University-wide staff more in the nomination and selectionprocess

Key Strategic Initiatives

v Celebrate the service of Duke alums to the University and their communities through the Forever Duke, C.A. Duke, Beyond Duke and Distinguished Alumni awards

v Work with Director of Volunteer Engagement to determine ways for regional volunteer leaders to recognize volunteers and programs

v Review and recommend other means of DAA recognition of alumni in addition to formal awards. In particular, focus on recognizing outstanding volunteers and programs in the regions

v Further efforts to expand the pool of potential award winners through outreach to alums and University-wide staff, particularly through DAA regional groups, affinity groups and the DAA Board, as well as with the assistance of the Director of Graduate and Professional Schools Engagement

Target State – 6/30/17

v Extraordinary cohort of highly deserving winners selected for 2017 DAA awards

v Consistent guidelines, criteria and descriptions are in placefor all awards on Duke websites and in written materials

v Detailed strategy developed to get DAA regional groups and affinity groups involved in identifying candidates for awards

v Paths in place to recognize regional volunteers and programs and to publicize their success

v Unique and exciting ways sourced to award and showcase winners while celebrating what it means to be Forever Duke (especially for Beyond Duke winners who may not be able to attend a formal awards ceremony)

v Strategies identified to utilize award winners as speakers, regional leaders and DAA spokespeople at large

Top Underlying Beliefs and AssumptionsWe can achieve our goals assuming…

v The committee receives input on worthy candidates to receive DAA awards

v The committee receives candidates from all schools for all awards that represent a diverse population of the alumni body

Page 30: New Board Member Orientation 11.11 - Duke University · 11/11/2016  · February 10-11, 2017 Winter DAA Board Meeting – Durham March 28, 2017 (12-1 pm) Full Board Conference Call

30

Diversity and Inclusion Task Force Action Plan 2016-17Statement of Purpose

To engage and connect the entire range of diverse alumni with Duke, and encourage/support activity of Affinity Groups.

Initial State – 6/30/16

v Following a FY16 audit there are 15 active

affinity groups operating on campus and in the regions with coordination and

support from DAA Campus Engagement

and Regional teams

v Affinity groups are divided into two categories, recognized and identity, with

differing levels of volunteer

responsibility and DAA support. The

most active affinity groups are identity

groups - DBA, DUHLAA, Duke LGBTQ Network, Women’s Forum, and

DEMAN.

v 20 regional identity group chapters were

launched in FY16

v Tracking metrics on identity group

annual expenses and registration

numbers

v Informal process for nominating and

placing identity group representatives

onto DAA regional boards

v Informal process for creating and maintaining new recognized groups

v Informal co-branding of affinity group

events

Key Strategic Initiatives

v Maintain on-going dialogue with identity groups to

inform DAA’s direction and programming

v Create a deeper pool of qualified nominees to fill

volunteer roles, regional boards, DAA Board and

University-wide volunteer boards

v Increase membership

v Define affinity group volunteer roles and

responsibilities

v Strengthen the DAA’s all-call programming through

diversity of identity, opinion, passions, focus,

background, experiences, etc.

v Launch and maintain active regional

identity group chapters in all Tier 1 regions

with local DAA regional board support

Target State – 6/30/17

v Intentional diversification of DAA all-call programs taking place on campus and in the regions

v Affinity group leaders serve as

energized and informed members of DAA regional boards and assist them in deepening affinity-specific engagement in the regions. Best practices are shared between regions.

v Pipeline of diverse leaders for Duke boards and programs has been established. Each affinity group representative to DAA regional boards

has a programming committee and each national affinity board has a Chair-Elect

v Identity group engagement metrics

tracked annually in more depth (registered vs. attended, post-event surveys) and measurable goals developed for future engagement over 5 year time frame

v Consistent effective communication between affinity groups and the DAA in the regions and on-campus

v Formal application and launch process implemented for new recognized and online-only groups using DAA Network resources

v Asian American Alumni Association established

Top Underlying Beliefs and AssumptionsWe can achieve our goals assuming…

v Both DAA and Affinity Groups can articulate benefits of

diversity

v The committee has significant input from Affinity Group

leaders

v Affinity leadership has the full support of the DAA

Page 31: New Board Member Orientation 11.11 - Duke University · 11/11/2016  · February 10-11, 2017 Winter DAA Board Meeting – Durham March 28, 2017 (12-1 pm) Full Board Conference Call

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Nominating Committee Action Plan 2016-17Statement of Purpose

To engage and connect alumni with Duke and each other and to celebrate their service to Duke and the world.

Initial State–6/30/16

v New Bylaws approved by Board changing Board composition and increasing at-large seats

v Transition period with graduate and professionalrepresentatives and selection process

v Working to identify Board nominees earlier in the year

v Opportunity to formalize development plans for top nominees and carryovers

v Establishment of Council of Presidents to facilitate communication between DAA board and school alumni boards

Key Strategic Initiatives

v Implementation of Bylaw changes to reflect OneDuke vision and Boardcomposition

v Actively engage with graduate and Professional school to deepen and enlarge pool of board candidates to balance representations

v Selection of next President-elect of the DAA by February Board Meeting

v Work with Board leadership to implement closer relationship and improved process with sub-committee on Trusteeship to identify future alumni representatives to the Board of Trustees

Target State – 6/30/17

v DAA Board will continue to make progress to fulfill Bylaw objectives, meet diversity goals and look like our alumni body today and tomorrow

v New President-elect will be identified and approved

v First pool of alumni nominees to BOT developed and proposed to SCOT

Top Underlying Beliefs and AssumptionsWe can achieve our goals assuming…

v We will identify and develop pool of graduate and professional school Board members

Page 32: New Board Member Orientation 11.11 - Duke University · 11/11/2016  · February 10-11, 2017 Winter DAA Board Meeting – Durham March 28, 2017 (12-1 pm) Full Board Conference Call

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DukeAlumniAffairs

Page 33: New Board Member Orientation 11.11 - Duke University · 11/11/2016  · February 10-11, 2017 Winter DAA Board Meeting – Durham March 28, 2017 (12-1 pm) Full Board Conference Call

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Page 34: New Board Member Orientation 11.11 - Duke University · 11/11/2016  · February 10-11, 2017 Winter DAA Board Meeting – Durham March 28, 2017 (12-1 pm) Full Board Conference Call

34

Sterly WilderAssoc VP

Inga PetersonAsst. VP, Campus

Engagement

David LindquistAsst. VP, Regional

Engagement

Scott GreenwoodChief Operating

Officer

Robert BliwiseAsst. VP & Editor, Duke MagazineMichael Penn

Sr. Director,Communications &

Marketing

Lisa DiltsSr. Director,

Reunions & Special Events

Brett WaltersSr. Director, Digital

Engagement

Natalie NoblesArt Director, Digital

Engagement

Camille MaubanDesigner, Digital

Engagement

Joseph SorensenWeb Developer,

Digital Engagement

Christina HolderAsst. Director,

Communications

Angela EbertsDirector, Duke

Futures

Adrienne MartinManaging Editor

Lucas HubbardStaff Writer

Scott HulerSr. Writer

Delecia HatcherStaff Asst.

Sarah BakerAsst. Director,

Campus Engagement

Beth Ray-SchroederDirector, Alumni

Travel

Jennifer ChambersSr. Director, Alumni

Education

Victoria GeorgeStaff Specialist,

Alumni Trav/Educ

Beverly HarrisSr. Director,

Strategic Business Analytics

OPENCoordinator

Dee Dee BrooksStaff Specialist

Liz YoungCoordinator

Chris O’NeillSr. Director, Regional

Engagement

Carole LeVineSr. Director, Alumni

Admissions

Charlotte TimberlakeStaff Asst, Alumni

Admissions

OPENSr. Dir., Regional

Engagement

Ann-Louise AguiarSr. Dir., Regional

Engagement

Mark WienantsOperations Coord.,

Regional Engagement

Betty IrvinStaff Specialist,

Regional Engagement

Organizational ChartSeptember 2016

Angela KarlAdministrative Asst.

Jennifer TorresBusiness Manager

Claudia AttarianManager, Alumni

Services

Anika Young,Coordinator, Alumni

Services

LeadershipTeam

Victoria BrightSr. Coord., Alumnae Prog, Regional Eng.

Tom NevelsStaff Specialist, Alumni Services

Nicole SilvanicAsst. Dir., Regional

Engagement

Lottie GanOperations Coord.,

Regional Engagement

Nicole KemptonSr. Director, Grad/

Prof Sch Alumni Rel

Carla PerazaStaff Asst.

Sara StevensStaff Assistant,

Campus Engagement

Sharon ElliottCoordinatorClarybel Peguero

Sr. Director, Volunteer Programs

Jeremy HouserStaff Specialist,

Digital

Erin BrownUbben Fellow for Student Programs

Willie GreenSr. Director, Campus

Engagement

NEWDuke NY

NEWDuke DC

Jen SnookAsst. Dir., Regional

Engagement

POSTEDAsst. Director,

Alumni Education

NEWStaff Specialist

R&SE

REQUESTEDCoordinator,

Alumni Admissions

POSTEDAsst. Director,

Programs & Events

NEWCoordinator for Regional EventsNEW

Manager, Online Network Community

REQUESTEDCoordinator, Duke Futures

NEWDirector, Business

Development

To be Created in FY17

FY18Director of Global Engagement and Admin Support for Alumni Center

Created in FY16

To be Created in FY18

Page 35: New Board Member Orientation 11.11 - Duke University · 11/11/2016  · February 10-11, 2017 Winter DAA Board Meeting – Durham March 28, 2017 (12-1 pm) Full Board Conference Call

StrategicPlan:“BigIdeas”

1. BuildanagileanddynamicAlumniNetworkplatform

2. Establishaconsistent,inclusive,andPowerfulRegionalPresence

3. StrengthenourInvestmentinEducation--theConceptofForeverLearning

4. DeepenAlumniEngagementwithStudentsandWithOneAnother

5. CreateaSignatureCampusHomeforDukeAlumniandVisitors

Page 36: New Board Member Orientation 11.11 - Duke University · 11/11/2016  · February 10-11, 2017 Winter DAA Board Meeting – Durham March 28, 2017 (12-1 pm) Full Board Conference Call

Summary

• HaveFun• WorkHard• BeOnTime• BeForeverDuke

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